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Service specialist jobs in Socastee, SC - 293 jobs

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Customer Service Representative
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  • Service Consultant

    Hyundai Motor America 4.5company rating

    Service specialist job in Myrtle Beach, SC

    As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information Myrtle Beach Hyundai has an opening for a qualified Service Consultant. Fast paced environment, State of the art shop with smart technology to enhance your ability to effectively sell only needed services. Honesty, integrity and fairness to the customer is expected, as well as continuing a helpful and friendly environment with your peers. This is an opportunity to join a proper team! Employment Position: Full Time Salary: $60,000.00 - $85,000.00 Yearly Salary is negotiable. Zip Code: 29577
    $60k-85k yearly 60d+ ago
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  • Claims Customer Service Advocate I

    Us Tech Solutions 4.4company rating

    Service specialist job in Myrtle Beach, SC

    + Responsible for responding to routine inquiries. Identifies incorrectly processed claims and completes adjustments and related reprocessing actions. Reviews and adjudicates claims and/or non-medical appeals. Determines whether to return, deny or pay claims following organizational policies and procedures. + Responds to written and/or telephone inquiries according to desk procedures, ensuring that contract standards and objectives for timeliness, productivity, and quality are met. Accurately documents inquiries. Identifies incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines. **Responsibilities:** + Examines and processes claims and/or non-medical appeals according to business/contract regulations, internal standards and examining guidelines. Enters claims into the claim system after verification of correct coding of procedures and diagnosis codes. Ensures claims are processing according to established quality and production standards. + Identifies complaints and inquiries of a complex level that cannot be resolved following desk procedures and guidelines and refers these to a lead or manager for resolution. Identifies and promptly reports and/or refers suspected fraudulent activities and system errors to the appropriate departments. + **Required Skills and Abilities:** Good verbal and written communication skills. Strong customer service skills. Good spelling, punctuation and grammar skills. Basic business math proficiency. Ability to handle confidential or sensitive information with discretion. + **Required Software and Tools:** Microsoft Office **Education:** + **Required Education Level and Degree Type** : High School Diploma or equivalent + **Required Work Experience:** Experience processing, researching and adjudicating claims + **Experience:** 1 year of experience in a claims/appeals processing, customer service, or other related support area OR Bachelor's Degree in lieu of work experience. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $25k-30k yearly est. 41d ago
  • Area Service Representative #349

    Rugdoctor External 4.2company rating

    Service specialist job in Myrtle Beach, SC

    JOIN THE RUG DOCTOR CLEAN TEAM: Area Service Representative Rug Doctor is hiring a full-time, Monday-Friday, Area Service Representative (ASR), and is seeking a responsible, self-starter to provide delivery of products and the service of display/equipment, while providing superior customer service to established retail accounts located in Florence/Myrtle Beach, SC area. We are looking for candidates like you that like to work independently, has a successful record of accomplishment, and can self-manage their productivity in a fast-paced environment in the delivery of the products daily. If this position fits you, we want to hear from you! What We Offer: Company vehicle - Includes fuel, maintenance, insurance, and repairs Paid training Company uniforms Company credit card for business related expenses - travel, meals, etc. Paid Time Off and Holidays Medical, dental, vision, STD/LTD, Life and other optional benefits 401(k) plan with Company match Educational Reimbursement Our Preferences The ideal qualifications to become a Rug Doctor AREA SERVICE REPRESENTATIVE: Desire to learn and practice company standards Friendly, with exceptional communication skills Dynamic, with an outgoing personality Customer service oriented Mechanical aptitude Able to work independently and solve problems Basic computer skills Available Full Time, 38-40 hours, Monday-Friday, Saturday (as needed) Excited about a career, not just a job Requirements Must be at least 21 years of age High school diploma or GED (preferred) Valid state driver's license and clean driving record Meet physical requirements - bending, stooping, kneeling, lift/raise up to 50lbs from ground to higher levels, and manually push/pull up to 75 lbs. Ability to work in different climates - hot, cold, etc. The ability to drive a vehicle for consecutive hours in day. Ready to Join the Rug Doctor Team as an ASR? CLICK APPLY Rug Doctor is an EOE company. Consent of candidate is required to complete a criminal background inquiry, non-DOT physical and to complete and pass a drug screen to qualify and considered for employment.
    $28k-35k yearly est. 60d+ ago
  • Customer Relations Specialist / Retail Administrator (Tremendous opportunity in Loris, SC; competitive pay and benefits; professional growth)

    Blossman Gas Jobs 4.3company rating

    Service specialist job in Loris, SC

    Are you looking for a growing, but stable company in which to build a career in the Loris, SC area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing, retail location in the Loris, SC area. We are America's largest, independent propane company with more than 85 locations in 12 states. Due to our culture, these positions have very little turnover. Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling. Key qualifications include: High school diploma required; some college or earned degree helpful Professional, friendly demeanor Enjoy solutions-based work with heavy interactions with customers by telephone and in-person Ability to work regularly in a fast-paced, retail setting Solid computer skills and the ability to learn new software Reliable; solid work ethic Desire to work M-F from 8-5 with limited overtime Pass pre-employment background check, drug screening, and other pre-employment steps *Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important. Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k with up to 4% match and bonus opportunities are included. Ongoing training and a solid company culture await you! If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration. Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted. Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
    $32k-40k yearly est. 13d ago
  • Customer Service Representative

    City of Georgetown 3.5company rating

    Service specialist job in Georgetown, SC

    The City of Georgetown is looking for an enthusiastic, self-motivated and detail-oriented customer service representative to join their Finance Department as a Customer Service Representative! Under general supervision, this position performs duties related to developing customer relations and assistance programs and responding to questions and complaints regarding utility billing and City services. Also receives, receipt, records and process all utility and municipal payments in an accurate and timely manner. Assists in work related to customer accounts and utility payment plans. Employee is responsible for operating City Hall's main telephone numbers to direct calls to proper individuals and/or department. Performs other duties in the Finance department as needed. Reports to the Revenues Manager and Finance Director. ESSENTIAL JOB FUNCTIONS Collect, process and balance all revenues received, to include, utility payments, business license fees, hospitality fees, permit fee and all other municipal revenues. Assists with the development of public relations and assistance programs such as conservation measures, electrical safety, hurricane awareness and fire prevention. Responsible for operating City Hall's main telephone numbers to process/direct incoming, outgoing, and inter-office calls. Receives and responds, orally and in writing, to customer and citizen inquiries, complaints and requests for information and services to include greeting office visitors. Notifies supervisors and other appropriate personnel when complaints are received. Assists with the development and maintenance of utility policies and procedures and the creation of various forms for processing account information; conducts surveys of other public utilities regarding utility policies and procedures. Investigates and corrects errors in billings and other records. Sets up payment plans for customers with high utility bills; assists needy customers with locating social agencies that may provide financial assistance with utility bills. Prepares, types and maintains correspondence files regarding customer accounts; ensures the accuracy of all customer account master file information. Conducts credit checks; researches billing and usage histories. Records pertinent information on service orders and dispatches to appropriate department. Follows up with customers to ensure their service requests have been appropriately responded to. Enters data into computer; writes and coordinates execution of utility service orders; ensures effective and efficient handling of related paper flow among various City departments. Assists customers with opening new accounts for utilities and explaining city rates and fees to include the services that the city provides. Receives applications for budget billing. Represents the City in a polite and courteous manner; gives directions and answers questions for walk-in customers. Coordinates activities and projects with other departments, divisions and agencies as appropriate. Performs general administrative/clerical work as required, including but not limited to preparing reports and correspondence, entering and retrieving computer data, copying and filing documents, sending and receiving faxes, answering the telephone, etc. Attends meetings, training, conferences and seminars as appropriate to enhance job knowledge and skills. ESSENTIAL SAFETY FUNCTIONS It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. ADDITIONAL JOB FUNCTIONS Performs related duties as required. MINIMUM TRAINING AND EXPERIENCE Requires an Associate's degree in business administration, accounting or related field supplemented by one to two years of general administrative experience, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate a variety of machines and equipment including a computer, calculator, telephone, copier, etc. Must be able to exert up to five pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for periods of time. Must be able to lift and/or carry weights of up to ten pounds. Deadline for all applications: February 8, 2026 City of Georgetown is a Drug Free and Equal Opportunity Employer
    $26k-32k yearly est. 10d ago
  • Card Services Representative

    Carolina Trust Federal Credit Union

    Service specialist job in Myrtle Beach, SC

    Carolina Trust Federal Credit Union has a full-time Card Services Representative position available, located at the Operations Center in Myrtle Beach. Position Overview: Responsible for card operations and security functions. Compiles and enters statistics, performs assigned posting and balancing duties, and various card processing functions as required. Performs related clerical duties as needed. Professionally serves members and vendors. Pay: Minimum $20 (Hourly) Duties/Responsibilities: Assumes responsibility for the effective and timely performance of assigned card processing functions. Performs assigned card services operations. Processes rush card orders. Assigns PIN codes, reissues cards, inserts documents, and mails cards to members. Ensures security in all phases of processing. Maintains and updates daily files and reports. Performs ATM Balancing. Receives member and branch phone calls and resolves inquiries or refers appropriately. Handles fraud & dispute claims, ATM claims, CAMS Assumes responsibility for establishing and maintaining professional business relations with members, other financial institutions, and merchants. Obtains and conveys information as needed. Resolves (or refers) questions and requests promptly and courteously. Keeps members informed of Company services and policies. Maintains and projects the Company's professional reputation. Maintains confidentiality. Assumes responsibility for establishing and maintaining effective coordination and working relations with Company personnel and with management. Assists branches and related departments as needed. Answers questions and resolves problems as needed. Supports and replaces Card Services Manager as needed. Keeps management informed of area activities and of any significant problems. Attends and participates in meetings as required. Assumes responsibility for related duties as required or assigned. Ensures work area is clean, secure, and well maintained. Completes special projects as assigned. Stays abreast of changes in card processing policies and procedures. Comply with the Courtesy Coverage program by following all written procedures set forth by CU management including the knowledge of the program and the ability to communicate the program to members. All staff should be responsible to attend any required training as it relates to the Courtesy Coverage program. Ensures operations are conducted in accordance with established Credit Union policies and with legal and regulatory requirements, including but not limited to BSA/ALM compliance. Card processing functions are efficiently, effectively, and accurately performed in accordance with establised policies, standards, and program requirements. Related accounts, reports, and records are complete, correct, and timely. Accounts are properly posted and balanced. Problem accounts are researched and promptly resolved. Professional business relations exist with members, institutions, and businesses. Assistance is provided as needed. Good working relations exist with company personnel. Assistance and support are provided as required. Management is appropriately informed of area activities. Experience/Knowledge: Prior financial institution experience. One to two years of related experience is preferred. Familiarity with related accounting procedures. Education: High school graduate or equivalent. Benefits: Medical, Dental, & Vision Insurance 401K 401K Matching Paid Time Off
    $20 hourly 28d ago
  • Operations Specialist

    Adapthealth

    Service specialist job in Conway, SC

    The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: * Supports operations team with discovery and training as necessary with AdaptHealth processes. * Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis. * Develop and maintain working knowledge of current products and services offered by the company * Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. * Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include * Review all required documentation to ensure accuracy * Accurately process, verify, and/or submit documentation * Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles * Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region) * Navigate through multiple online EMR systems to obtain applicable documentation * Enter and review all pertinent information in EMR system including authorizations and expiration dates * Meet quality assurance requirements and other key performance metrics * Pays attention to detail and has great organizational skills * Actively listens to teams, region leaders and handle stressful situations with compassion and empathy. * Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections. * Collaborate with the Operations Team on exceptions and solutions within workflow processes * Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies * Assist with various projects and tasks as needed for various unique processes * Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices. * Participate in the effort to create training materials and train client engagement and service teams * Maintain patient confidentiality and function within the guidelines of HIPAA. * Completes assigned compliance training and other educational programs as required. * Maintains compliant with AdaptHealth's Compliance Program. * Perform other related duties as assigned. Competency, Skills and Abilities: * Excellent ability to communicate both verbally and in writing * Ability to prioritize and manage multiple tasks * Proficient computer skills and knowledge of Microsoft Office * Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction * General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. * Work well independently and as part of a group * Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Education and Experience Requirements: * High School Diploma or equivalency * Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: * Work environment will be stressful at times, as overall office activities and work levels fluctuate * Must be able to bend, stoop, stretch, stand, and sit for extended periods of time * Subject to long periods of sitting and exposure to computer screen * Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use * Excellent ability to communicate both verbally and in writing * Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. * Mental alertness to perform the essential functions of position.
    $36k-61k yearly est. 14d ago
  • Customer Service Representative - Store #94

    Parker's Kitchen 4.2company rating

    Service specialist job in Georgetown, SC

    As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally. Speak honestly and act with integrity, upholding company values at all times. Cash Handling & Transactions: Handle cash transactions, fuel transactions, and other retail shift duties as assigned. Responsible for alcohol, tobacco, lottery sales, and other age-regulated products. Operational Duties: Ensure compliance with company policies, procedures, and safety regulations across all store activities. Attention to detail while multitasking. Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock. Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment. Assist the store leader with additional tasks as needed. REQUIREMENTS: Must be 18 years of age or older to work in store operations. Must be 16 years of age to work in kitchen operations Must have reliable transportation. Flexible availability is required, including nights, weekends, and holidays. PHYSICAL REQUIRMENTS: Ability to stand for extended periods, ranging from 8 to 10 hours. Ability to push or pull up to 50 pounds. Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels
    $26k-32k yearly est. 60d+ ago
  • Part Time Parking & Concierge Services Representative

    City of Myrtle Beach, Sc 4.1company rating

    Service specialist job in Myrtle Beach, SC

    To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this . PT Parking & Concierge Services Representative JOB SUMMARY The purpose of this position is to perform general/specialized work functions associated with providing effective and efficient services to ensure a safe atmosphere for Convention Center clients, customers and the public. Must have the ability to communicate effectively in a professional and courteous manner with peers, guests, clients and other authority personnel in reference to events and their location, time schedules, and entry requirements. Communication in person or by use of telephone. ESSENTIAL JOB FUNCTIONS * Assists with informing and enforcing policies and procedures of facility to patrons and vendors. * Assists with crowd control during heavily attended events. * Provides hospitality and security while assisting visitors, giving directions, information on accommodations, tradeshows and public events. Ensures proper direction and safety of vehicles entering and leaving paid parking lot. Collects and controls fees. * Patrols areas to prevent disorderly conduct, rowdiness, or to detect other infractions of rules. Assists patrons with questions regarding events and exhibit hall locations, local attractions and locations throughout the City. * Patrols tradeshows and conventions during operating and non-operating hours to monitor for unauthorized access and or theft. * Maintains daily activity log reports, prepares incident reports for accidents, personal injury or theft. * May be assigned to the Convention Center Administration office temporarily to work the front desk, answer and expedite incoming phone calls, greet and direct visitors and clients. As requested is responsible for performing front office duties and responsibilities. Secures facility during non-operating hours including, but not limited to, shutting down of equipment, closing and locking of doors, turning on or off lighting and patrolling of interior and exterior of building. ADDITIONAL FUNCTIONS * Must be willing to respond to customer needs and complaints in a professional manner. * May be assigned to work in the loading dock area receiving, expediting and signing for small freight shipments to the facility. * Assists in evacuation of building during emergency situations, controlling access to restricted areas of building. * Operates and reviews the in-house security camera system. May perform maintenance duties, such as set-up and tear down of events, monitoring and keeping areas clean. * Performs other related duties as requested, required and assigned. Education and Experience: Requires a high school diploma or equivalent. Licenses or Certifications: Must possess and maintain a valid driver's license. Special Requirements: Must be at least 18 years of age. Must have a professional appearance and presentation. Must be able to stand or walk for long periods of time. Requires working flexible and extended hours, including nights, weekends, and holidays. Knowledge, Skills and Abilities: * Knowledge of basic security operations. * Knowledge of crowd control methods. * Knowledge of cashier practices. * Knowledge of customer service principles. * Knowledge of office equipment, practices, and procedures. * Knowledge of First Aid. * Skill in communicating verbally. * Skill in influencing others. * Skill in performing addition, subtraction, multiplication, and division; counting; and measuring. * Skill in effectively handle and maintaining a calm demeanor in challenging situations. * Skill in finding common ground and resolving differences. * Skill in using spreadsheets. * Skill in performing job duties effectively and efficiently. * Ability to provide limited first aid and assistance to individuals. * Ability to review, classify, categorize, prioritize, and/or analyze data. * Ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. * Ability to utilize a wide variety of reference, descriptive, and/or advisory data and information. * Ability to carry out instructions furnished in written, oral, or diagrammatic form. * Ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria. * Ability to establish and maintain effective work relationships. * Ability to listen, * Ability to establish rapport with others. PHYSICAL DEMANDS The work is light work. The employee is frequently required to apply 10 pounds of force to move objects. The employee is occasionally required to exert up to 20 pounds of force to move objects. Additionally requires: balancing, climbing, crouching, feeling, grasping, handling, hearing voices and distinguishing among sounds, kneeling, lifting, manual dexterity, mental acuity, pulling, pushing, reaching, speaking, standing, stooping, expressing ideas by the spoken word and shouting to be heard above ambient noise, visual acuity in data/color/observations/operating equipment/inspect defects or measurements, and walking. WORK ENVIRONMENT Work is performed both indoors and outdoors including exposure to adverse climate conditions such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature extremes, heights, confined spaces, traffic hazards bright/dim lights, water hazards, or rude/irate customers. Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs. The City of Myrtle Beach has the right to revise this job description at any time. This description does not represent in any way a contract of employment. Equal Opportunity Employer The City of Myrtle Beach commits to a policy of equal employment opportunity for applicants and employees, complying with local, state and federal laws. The City's policy is to employ qualified persons without discrimination on the basis of any protected characteristic, including race, color, religion, national origin, citizenship, sex, political affiliation, veteran's status, age, genetic information, sexual orientation, gender identity, to include transgender status, disability or status in any other group protected by federal/state/local law.
    $28k-34k yearly est. 1d ago
  • Customer Engagement Specialist

    South Strand Chrysler Dodge Jeep Ram

    Service specialist job in Pawleys Island, SC

    Job Description Join our team as a Customer Engagement Specialist at South Strand Chrysler Dodge Jeep Ram in Pawleys Island, SC! Are you passionate about customer service and engaging with clients to provide top-notch support? We are seeking a Customer Engagement Specialist to join our team and help us build lasting relationships with our valued customers. In this role, you will be responsible for providing exceptional service to our vehicle shoppers through various channels, including phone, email, and text. As a Customer Engagement Specialist, you will be the first point of contact for our customers, addressing their vehicle inquiries and concerns in a timely and professional manner. You will be following up with long-term customers to schedule showroom appointments, as well. You will work closely with our sales team to ensure a seamless experience for our customers from the moment they contact us to the moment they purchase a vehicle. We are looking for someone who is energetic, friendly, and committed to delivering outstanding customer service. The ideal candidate will have excellent communication skills, a positive attitude, and a strong attention to detail. Previous experience in a customer service role is preferred, but not required. Duties: - Respond immediately to internet and phone inquiries about company products or services. - Long-Term Follow calls, text and emails (Approximately 100 calls per day A MUST) - Set and confirm appointments for potential customers with sales. - Maintain accurate records of customer interactions using CRM tools. - Follow up with leads to ensure a smooth customer journey. Experience: - Proven experience in a customer service, sales or telemarketing role. - Strong written and verbal communication skills. - Ability to effectively engage with clients and build rapport - Excellent negotiation, persuasion abilities and the willingness to undergo continuous training. - MUST be Self-motivated with a results-driven mindset - Familiarity with CRM software and lead management systems is a plus - Ability to multitask, prioritize and manager time effectively. Job Type: Full-time (Saturdays Required, Closed on Sundays) Pay: Starting $15/Hour PLUS Monthly Bonus Earned Benefits: 401(k) 401K Match Dental insurance Disability insurance Employee discount Health insurance Paid time off Vision insurance Supplemental Pay: Monthly Commission Earned About Us: At South Strand Chrysler Dodge Jeep Ram , we are proud to be the premier Chrysler, Dodge, Jeep, and Ram dealership serving Pawley's Island and the surrounding areas. Our dedicated team of professionals is committed to providing our customers with the best possible experience when it comes to purchasing or servicing their vehicles. With a wide selection of new and used vehicles, top-notch service facilities, and a friendly and knowledgeable staff, we are your one-stop shop for all of your automotive needs. Visit us today and experience the South Strand Chrysler Dodge Jeep Ram difference! #hc205242
    $15 hourly 25d ago
  • Rep, Customer Service II

    Masterbrand Cabinets 4.6company rating

    Service specialist job in Myrtle Beach, SC

    For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit ******************* to learn more and join us in building great experiences together! Job Description The Rep, Customer Service II reports to the Supervisor, Sales Operations Builder. The Rep, Customer Service II is an individual contributor role responsible for addressing customer needs by ensuring that tasks and order requirements are accurately detailed and completed on time. The Rep, Customer Service II will collaborate directly with the Builder, the MasterBrand field team and Subcontractors to resolve any customer issues that may occur. This position in an onsite role at the location of Myrtle Beach, South Carolina. YOUR ROLE: Answers calls and responds to all customer communication within two business hours of receipt. Creates service work orders in Salesforce for warranty appointments via ph one, email, or web-based communications from customers/homeowners and schedules accordingly. Checks the warranty calendar for availability and makes entries accordingly. Tracks construction schedules through verbal, electronic, or hard copy communications with the superintendent. Collects schedules as required by the Builder on a regular basis to stay updated with changes and ensures alignment in Salesforce. Communicates scheduled completion dates with Customers for scheduled service appointments. Addresses and resolves incomplete services, warranty issues, quality inspections, and installer debriefs. Completes service work orders in Salesforce. Acts upon all internal Salesforce communication requiring additional service trips and processes accordingly. Ensures that parts are confirmed and appropriately staged for technicians. Diagnoses and prescribes solutions to resolve customer concerns. Works with the Field Service, Sales, Builder, and Sub-Contractors to ensure alignment and expectations are met. Enters customer orders and quotes using our designated systems. Develops in-depth knowledge of all MasterBrand strategic business units. Leverages ideas from other reviews and co-workers to provide value-added recommendations and best practices to others. Consistently demonstrates the MasterBrand Way, positioning the company for growth and helping identify opportunities to reduce waste, complexity, and improve our work environment. Demonstrates teamwork by responsively collaborating with management and staff, sharing information and ideas, proactively seeking, and accepting constructive feedback, and accepting additional assignments when appropriate. Identifies self-development needs and seeks opportunities to work on areas that will further develop skills. Participates in company efforts related to ethics and compliance activities. CHARACTERISTICS AND ATTRIBUTES: Make the team better Celebrate success; give feedback to improve Get actively involved and share your perspective Be bold Make big commitments to deliver big results Fail fast Champion improvement Trust the tools to drive results Don't wait for someone else to find a better way Qualifications Strong service mentality - dedicated to satisfying the customer. Ability to meet deadlines and multi-task in a fast-paced environment. Proficient in accurately inputting and documenting orders, with a strong emphasis on attention to detail. Solid organizational skills with the ability to manage multiple tasks at once. Ability to write reports, business correspondence, and procedural information. Ability to effectively present information and respond to inquiries from associates, customers, and the general public. Ability to calculate figures and amounts, such as prices, service timeframes, discounts, interest, commissions, proportions, and percentages. Ability to solve practical problems and deal with variables in situations where standardized methods and procedures may exist, but customer requirements and work situations may vary. Ability to retain product knowledge and provide Product Specifications. Ability to manage stressful situations while remaining calm. Effective communication (written and verbal); clearly, concisely and with context communicate objectives and expectations with customers, team members, and management. Ability to read, analyze, and interpret general business information, documents, and regulations in the English language. Strong skills in Microsoft Office, including Word, Outlook, and Excel. Previous AS400 and Salesforce experience is preferred. Ability to travel 5% annually (domestically). EDUCATION & EXPERIENCE: High school diploma or GED equivalent minimally required. Associate's degree is preferred. Prior Customer Service experience is required with preference for those who have worked in the cabinet industry. Previous account management experience is preferred. Additional Information Equal Employment Opportunity MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC's policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Reasonable Accommodations MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at [email protected].
    $30k-34k yearly est. 60d+ ago
  • Patient Services Specialist/Lead (IV)

    Georgetown Hospital System 3.4company rating

    Service specialist job in Myrtle Beach, SC

    Employee Type: Regular Work Shift: Day - 8 hour shift (United States of America) Join Team Tidelands and help people live better lives through better health! Patient Services Specialist/Lead (IV) Are you passionate about quality and committed to excellence? Consider joining our Tidelands Health team. As our region's largest health care provider, we are also one of our area's largest employers. More than 2,500 team members at more than 70 Tidelands Health locations bring our healing mission to life each day. A Brief Overview The purpose of this position is to register all patients needing services and handle all first call resolutions for the departments assigned. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The employee will transfer calls as appropriate, and/or make appointments as necessary. For procedures, the employee may pre-register the patient, verifying insurance, etc. In addition, the employee may assist with making referrals. The person performing this role anticipates and acts on the needs of our customers to enhance their patient experience. Patient Services Specialist IV/Lead is responsible for scheduling complex and specialized procedures across multiple EMR modules/platforms for multiple departments (i.e., Surgery, Interventional Radiology, Recurring Services, etc.) and coordinating multiple resources for patient services. Will also perform duties for prior authorization, referrals (incoming/outgoing), good faith estimates, and/or payment collections. Is a subject matter expert (SME) resource for patient services team and assists with training as needed. What you will do Engage patients throughout the registration process to create a welcoming and positive patient experience. Consistently displays good customer service behaviors to all patients and visitors to promote positive patient experiences. Assist patients to their destination as needed and manage patient visitor flow according to hospital policy and safety guidelines. Obtains and accurately enters required information for registration into the electronic health system. Follow prescribed procedures for positive identification and medical record number assignment, so no duplication or wrong patient registrations occur. Reviews demographic and insurance information for completeness, and follows through with correcting any deficiencies, so collection efforts are not delayed due to insufficient or incorrect information. Ensures all appropriate signatures are obtained and forms completed including and not limited to the following: Medicare Secondary Payer Questionnaire, Advance Beneficiary Notice (ABN waiver), HIPAA Privacy Notice, AOB (Assignment of Benefits), Medicare Important Messages etc. Provides information and/or handouts and answers questions on patient rights and responsibilities, HIPAA Privacy Notice, and any financial assistance documentation. Thoroughly and accurately documents insurance verification information in the system, identifying deductibles, co-payments, coinsurance, and policy limitations. Obtains referral, authorization and pre-certification information if needed; documents this information in the EHR, electronic health record. Answers all inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner. Consistently exhibits the highest level of service to all callers and fellow staff. Contact patients by phone to remind them of upcoming appointments, relay instructions and/or to ask follow-up care questions as needed. Cancel and reschedule appointments as needed. May assist with identifying and initiating necessary referrals for specialist appointments, procedures and tests. Organizes, expedites and follows-up on any paperwork related to patient care. Schedules various types of appointments for providers and communicates any necessary instructions to the patient. Performs various administrative support duties for department/work location. Opens, sorts and distributes all types of mail and correspondence as is necessary and assigned. Education Qualifications High School Diploma or equivalent Required Associate's Degree with Medical Terminology course completion Preferred Experience Qualifications At least five (5) years of related customer facing healthcare experience with at least two (2) years scheduling or preregistering patients (On the job performance and demonstration of mastery of duties will be considered) Required Skills and Abilities Ability to interact successfully with the public. Ability to perform effectively despite sudden deadlines and changing priorities; maintaining personal composure in high stress situations required Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients' families/visitors and clinical staff required Ability to perform with a high degree of accuracy and with meticulous attention to detail required Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems. Insurance and/or Medical Terminology knowledge, required Demonstrated ability to independently think and make judgments in interpreting and adapting guidelines and making judgment decisions on specific problems, required. Demonstrated ability to handle multiple projects and tasks efficiently (time management), required. Physical Demand Light Physical Demand The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a contract for employment nor a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform tasks other than those specifically presented in this description. Tidelands Health is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Tidelands Health is an equal opportunity employer (EOE). Tidelands Health does not discriminate against employees or applicants for employment on the basis of race, color, creed, religion, age, national origin, disability, marital status, veteran status, gender, genetic information, familial status, or any other legally protected status.
    $28k-34k yearly est. Auto-Apply 14d ago
  • Patient Services Tech Specialist

    Olsa Resources

    Service specialist job in Marion, SC

    •Blood collection by venipuncture and capillary technique from patients of all age groups •Urine drug screen collections •Paternity collections •Breath/saliva alcohol testing •LCM/Cyber Tools •TestCup •Pediatric Blood Collections •Difficult draws (patients in various facilities) •Must have comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees •Possess the ability and skills necessary to provide orientation and training •Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. •Operate personal computer Qualifications •Requires a High School Diploma or equivalent with 2+ yrs Experience •Phlebotomy Certification with 2+ yrs Experience •Requires a Valid Driver's License, along with a clean driving record •Legal Authorization to Work in the US Additional Information Shift: Mon-Fri, 7:30am-4:30pm 3 Month Contract +/- Pay: DOE **Looking for candidates with good work history, good attendance record, a positive attitude, and willingness to learn. Must be able to pass a background check and drug screen.
    $27k-33k yearly est. 1d ago
  • Patient Services Tech Specialist

    OLSA Resources

    Service specialist job in Marion, SC

    We are a leading-edge medical laboratory testing company currently seeking a Patient Services Tech Specialist to join our team in Marion, SC. Job Description •Blood collection by venipuncture and capillary technique from patients of all age groups •Urine drug screen collections •Paternity collections •Breath/saliva alcohol testing •LCM/Cyber Tools •TestCup •Pediatric Blood Collections •Difficult draws (patients in various facilities) •Must have comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees •Possess the ability and skills necessary to provide orientation and training •Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. •Operate personal computer Qualifications •Requires a High School Diploma or equivalent with 2+ yrs Experience •Phlebotomy Certification with 2+ yrs Experience •Requires a Valid Driver's License, along with a clean driving record •Legal Authorization to Work in the US Additional Information Shift: Mon-Fri, 7:30am-4:30pm 3 Month Contract +/- Pay: DOE **Looking for candidates with good work history, good attendance record, a positive attitude, and willingness to learn. Must be able to pass a background check and drug screen.
    $27k-33k yearly est. 60d+ ago
  • Claims Customer Service Advocate II

    Us Tech Solutions 4.4company rating

    Service specialist job in Myrtle Beach, SC

    + Responsible for responding to routine inquiries. Identifies incorrectly processed claims and completes adjustments and related reprocessing actions. Reviews and adjudicates claims and/or non-medical appeals. Determines whether to return, deny or pay claims following organizational policies and procedures. + Responds to written and/or telephone inquiries according to desk procedures, ensuring that contract standards and objectives for timeliness, productivity, and quality are met. Accurately documents inquiries. Identifies incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines. **Responsibilities:** + Examines and processes claims and/or non-medical appeals according to business/contract regulations, internal standards and examining guidelines. Enters claims into the claim system after verification of correct coding of procedures and diagnosis codes. Ensures claims are processing according to established quality and production standards. + Identifies complaints and inquiries of a complex level that cannot be resolved following desk procedures and guidelines and refers these to a lead or manager for resolution. Identifies and promptly reports and/or refers suspected fraudulent activities and system errors to the appropriate departments. + **Required Skills and Abilities:** Good verbal and written communication skills. Strong customer service skills. Good spelling, punctuation and grammar skills. Basic business math proficiency. Ability to handle confidential or sensitive information with discretion. + **Required Software and Tools:** Microsoft Office **Education:** + **Required Education Level and Degree Type** : High School Diploma or equivalent + **Required Work Experience:** Experience processing, researching and adjudicating claims + **Experience:** 1 year of experience in a claims/appeals processing, customer service, or other related support area OR Bachelor's Degree in lieu of work experience. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $25k-30k yearly est. 56d ago
  • Customer Relations Specialist / Retail Administrator (Tremendous opportunity in Loris, SC; competiti

    Blossman Gas of North Carolina Inc. 4.3company rating

    Service specialist job in Loris, SC

    Job Description Are you looking for a growing, but stable company in which to build a career in the Loris, SC area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing, retail location in the Loris, SC area. We are America's largest, independent propane company with more than 85 locations in 12 states. Due to our culture, these positions have very little turnover. Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling. Key qualifications include: High school diploma required; some college or earned degree helpful Professional, friendly demeanor Enjoy solutions-based work with heavy interactions with customers by telephone and in-person Ability to work regularly in a fast-paced, retail setting Solid computer skills and the ability to learn new software Reliable; solid work ethic Desire to work M-F from 8-5 with limited overtime Pass pre-employment background check, drug screening, and other pre-employment steps *Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important. Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k with up to 4% match and bonus opportunities are included. Ongoing training and a solid company culture await you! If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration. Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted. Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
    $32k-40k yearly est. 13d ago
  • Operations Specialist

    Adapthealth LLC

    Service specialist job in Conway, SC

    The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: Supports operations team with discovery and training as necessary with AdaptHealth processes. Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis. Develop and maintain working knowledge of current products and services offered by the company Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include Review all required documentation to ensure accuracy Accurately process, verify, and/or submit documentation Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region) Navigate through multiple online EMR systems to obtain applicable documentation Enter and review all pertinent information in EMR system including authorizations and expiration dates Meet quality assurance requirements and other key performance metrics Pays attention to detail and has great organizational skills Actively listens to teams, region leaders and handle stressful situations with compassion and empathy. Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections. Collaborate with the Operations Team on exceptions and solutions within workflow processes Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies Assist with various projects and tasks as needed for various unique processes Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices. Participate in the effort to create training materials and train client engagement and service teams Maintain patient confidentiality and function within the guidelines of HIPAA. Completes assigned compliance training and other educational programs as required. Maintains compliant with AdaptHealth's Compliance Program. Perform other related duties as assigned. Competency, Skills and Abilities: Excellent ability to communicate both verbally and in writing Ability to prioritize and manage multiple tasks Proficient computer skills and knowledge of Microsoft Office Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. Work well independently and as part of a group Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Education and Experience Requirements: High School Diploma or equivalency Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: Work environment will be stressful at times, as overall office activities and work levels fluctuate Must be able to bend, stoop, stretch, stand, and sit for extended periods of time Subject to long periods of sitting and exposure to computer screen Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use Excellent ability to communicate both verbally and in writing Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. Mental alertness to perform the essential functions of position.
    $36k-61k yearly est. 15d ago
  • Customer Service Representative (Overnight) - Store #87

    Parker's Kitchen 4.2company rating

    Service specialist job in Johnsonville, SC

    As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally. Speak honestly and act with integrity, upholding company values at all times. Cash Handling & Transactions: Handle cash transactions, fuel transactions, and other retail shift duties as assigned. Responsible for alcohol, tobacco, lottery sales, and other age-regulated products. Operational Duties: Ensure compliance with company policies, procedures, and safety regulations across all store activities. Attention to detail while multitasking. Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock. Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment. Assist the store leader with additional tasks as needed. REQUIREMENTS: Must be 18 years of age or older to work in store operations. Must be 16 years of age to work in kitchen operations Must have reliable transportation. Flexible availability is required, including nights, weekends, and holidays. PHYSICAL REQUIRMENTS: Ability to stand for extended periods, ranging from 8 to 10 hours. Ability to push or pull up to 50 pounds. Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.
    $26k-32k yearly est. 60d+ ago
  • Customer Engagement Specialist

    South Strand Chrysler Dodge Jeep Ram

    Service specialist job in Pawleys Island, SC

    Join our team as a Customer Engagement Specialist at South Strand Chrysler Dodge Jeep Ram in Pawleys Island, SC! Are you passionate about customer service and engaging with clients to provide top-notch support? We are seeking a Customer Engagement Specialist to join our team and help us build lasting relationships with our valued customers. In this role, you will be responsible for providing exceptional service to our vehicle shoppers through various channels, including phone, email, and text. As a Customer Engagement Specialist, you will be the first point of contact for our customers, addressing their vehicle inquiries and concerns in a timely and professional manner. You will be following up with long-term customers to schedule showroom appointments, as well. You will work closely with our sales team to ensure a seamless experience for our customers from the moment they contact us to the moment they purchase a vehicle. We are looking for someone who is energetic, friendly, and committed to delivering outstanding customer service. The ideal candidate will have excellent communication skills, a positive attitude, and a strong attention to detail. Previous experience in a customer service role is preferred, but not required. Duties: - Respond immediately to internet and phone inquiries about company products or services. - Long-Term Follow calls, text and emails (Approximately 100 calls per day A MUST) - Set and confirm appointments for potential customers with sales. - Maintain accurate records of customer interactions using CRM tools. - Follow up with leads to ensure a smooth customer journey. Experience: - Proven experience in a customer service, sales or telemarketing role. - Strong written and verbal communication skills. - Ability to effectively engage with clients and build rapport - Excellent negotiation, persuasion abilities and the willingness to undergo continuous training. - MUST be Self-motivated with a results-driven mindset - Familiarity with CRM software and lead management systems is a plus - Ability to multitask, prioritize and manager time effectively. Job Type: Full-time (Saturdays Required, Closed on Sundays) Pay: Starting $15/Hour PLUS Monthly Bonus Earned Benefits: 401(k) 401K Match Dental insurance Disability insurance Employee discount Health insurance Paid time off Vision insurance Supplemental Pay: Monthly Commission Earned About Us: At South Strand Chrysler Dodge Jeep Ram , we are proud to be the premier Chrysler, Dodge, Jeep, and Ram dealership serving Pawley's Island and the surrounding areas. Our dedicated team of professionals is committed to providing our customers with the best possible experience when it comes to purchasing or servicing their vehicles. With a wide selection of new and used vehicles, top-notch service facilities, and a friendly and knowledgeable staff, we are your one-stop shop for all of your automotive needs. Visit us today and experience the South Strand Chrysler Dodge Jeep Ram difference!
    $15 hourly 60d+ ago
  • Customer Service Representative

    Us Tech Solutions 4.4company rating

    Service specialist job in Myrtle Beach, SC

    + Responsible for responding to routine inquiries. Identifies incorrectly processed claims and completes adjustments and related reprocessing actions. Reviews and adjudicates claims and/or non-medical appeals. Determines whether to return, deny or pay claims following organizational policies and procedures. + Responds to written and/or telephone inquiries according to desk procedures, ensuring that contract standards and objectives for timeliness, productivity, and quality are met. Accurately documents inquiries. Identifies incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines. **Responsibilities:** + Examines and processes claims and/or non-medical appeals according to business/contract regulations, internal standards and examining guidelines. Enters claims into the claim system after verification of correct coding of procedures and diagnosis codes. Ensures claims are processing according to established quality and production standards. + Identifies complaints and inquiries of a complex level that cannot be resolved following desk procedures and guidelines and refers these to a lead or manager for resolution. Identifies and promptly reports and/or refers suspected fraudulent activities and system errors to the appropriate departments. + **Required Skills and Abilities:** Good verbal and written communication skills. Strong customer service skills. Good spelling, punctuation and grammar skills. Basic business math proficiency. Ability to handle confidential or sensitive information with discretion. + **Required Software and Tools:** Microsoft Office **Education:** + **Required Education Level and Degree Type** : High School Diploma or equivalent + **Required Work Experience:** Experience processing, researching and adjudicating claims + **Experience:** 1 year of experience in a claims/appeals processing, customer service, or other related support area OR Bachelor's Degree in lieu of work experience. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $25k-31k yearly est. 60d+ ago

Learn more about service specialist jobs

How much does a service specialist earn in Socastee, SC?

The average service specialist in Socastee, SC earns between $21,000 and $61,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.

Average service specialist salary in Socastee, SC

$35,000

What are the biggest employers of Service Specialists in Socastee, SC?

The biggest employers of Service Specialists in Socastee, SC are:
  1. Convergint
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