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Shift leader vs swing manager

The differences between shift leaders and swing managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a swing manager has an average salary of $38,427, which is higher than the $33,841 average annual salary of a shift leader.

The top three skills for a shift leader include patients, customer complaints and customer service. The most important skills for a swing manager are cleanliness, customer service, and inventory management.

Shift leader vs swing manager overview

Shift LeaderSwing Manager
Yearly salary$33,841$38,427
Hourly rate$16.27$18.47
Growth rate10%10%
Number of jobs229,485203,761
Job satisfaction--
Most common degreeHigh School Diploma, 36%High School Diploma, 37%
Average age3739
Years of experience-4

What does a shift leader do?

Shift leaders are tenured or experienced employees who are assigned to oversee employees in specific work shifts. They manage team members who are assigned in their shift. They also ensure that business goals are met. Shift leaders check whether team members are working, and they ensure that they always comply with company policies and guidelines. They also monitor the performance of their employees and coach them should the employees need help in any area of their work. Shift leaders should have good communication skills, decision-making skills, and interpersonal skills.

What does a swing manager do?

A swing manager is a person who supervises people and manages restaurants during designated times. Swing managers oversee personnel and the equipment and products to achieve high-quality standards. They are responsible for the sales growth, profit optimization, staff optimization, and total customer satisfaction. The skills they need include motivation, communication, mentoring, delegation, decision-making, and interpersonal skills. Problem-solving, strategic thinking, management skills, and commercial awareness are also necessary.

Shift leader vs swing manager salary

Shift leaders and swing managers have different pay scales, as shown below.

Shift LeaderSwing Manager
Average salary$33,841$38,427
Salary rangeBetween $26,000 And $43,000Between $27,000 And $53,000
Highest paying CityBoston, MA-
Highest paying stateMassachusetts-
Best paying companyIBM-
Best paying industryManufacturing-

Differences between shift leader and swing manager education

There are a few differences between a shift leader and a swing manager in terms of educational background:

Shift LeaderSwing Manager
Most common degreeHigh School Diploma, 36%High School Diploma, 37%
Most common majorBusinessBusiness
Most common college-Cornell University

Shift leader vs swing manager demographics

Here are the differences between shift leaders' and swing managers' demographics:

Shift LeaderSwing Manager
Average age3739
Gender ratioMale, 44.2% Female, 55.8%Male, 35.6% Female, 64.4%
Race ratioBlack or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 18.1% Asian, 6.5% White, 58.8% American Indian and Alaska Native, 0.9%Black or African American, 10.9% Unknown, 4.9% Hispanic or Latino, 17.7% Asian, 8.1% White, 57.8% American Indian and Alaska Native, 0.6%
LGBT Percentage10%10%

Differences between shift leader and swing manager duties and responsibilities

Shift leader example responsibilities.

  • Prepare overall security plans and manage security operations of organization, including assignments, staffing and payroll.
  • Maintain maintenance and cleanliness of the facility which exceeds customer satisfaction and quality standards.
  • Team leadership for excellent customer service delivery during schedule shift including supervision of service associates and pharmacy technicians.
  • Answer all incoming calls a long with booking appointments.
  • Develop strategies to meet and exceed booking and sales goals.
  • Review daily arrivals to ensure proper handling of VIP's, return guests, groups, etc.
  • Show more

Swing manager example responsibilities.

  • Monitor and manage beverage and wine supplies, completing monthly reconciliations to ensure inventory accuracy.
  • Excel in building and motivating management and hourly teams by developing many entry-level associates to leadership positions.
  • Demonstrate proper ServSafe techniques and strict health code practices.
  • Have acquired ServSafe as a rquirement for t he managerical position
  • Organize spring and fall clean-ups, weekly mowing list and routine maintenance schedules.
  • Complete all POS opening and closing procedures, including counting the contents of the cash drawer.
  • Show more

Shift leader vs swing manager skills

Common shift leader skills
  • Patients, 9%
  • Customer Complaints, 9%
  • Customer Service, 7%
  • Math, 7%
  • Safety Standards, 6%
  • Cash Handling, 5%
Common swing manager skills
  • Cleanliness, 34%
  • Customer Service, 14%
  • Inventory Management, 12%
  • Cash Handling, 6%
  • Leadership, 4%
  • Customer Complaints, 4%

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