Store - Team Leader
Shift leader job in Garland, TX
Cicis Pizza has over 270 locations in 22 states and we are still growing. We are looking for talented Shift Leaders who will help direct the shift operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
-Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for our guests and ensuring each product meets Cicis standards and reflects the guest's order.
-Professionally and promptly respond to all guest concerns or issues. Solicit guest feedback, share feedback with team, and use feedback to improve operations and build brand loyalty. Communicate, train and promote quality standards to team members by utilizing all available tools including the Cicis Operations Manual and Team Member Handbook.
-Supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed guest expectations, ensure compliance with uniform and appearance standards, and coach for improved performance. Ensure team is quality and guest focused and build an atmosphere of teamwork, energy and fun.
-Contribute to sales goals by providing prompt and friendly guest service; building sales through team member product training and sales execution.
-Contribute to overall profit goals by effectively utilizing the POS and other systems. Execute cash management duties. Assist in the management of inventory levels using the company's systems and guidelines to minimize waste and loss. Manage company's assets by ensuring the restaurant is clean, safe and organized; complies with safety and security standards at all times. xevrcyc
Must be 18 years of age or older
Must have reliable transportation
Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
Ability to successfully perform the job duties of all positions in the restaurant
Ability to lead a team during a shift with no supervision
Bilingual in certain markets
Work with phones and computers
Non-exempt, hourly position
Employment is contingent upon satisfactory results of a background check
JB.0.00.LN
Restaurant Shift Lead - Lewisville
Shift leader job in Lewisville, TX
Responsive recruiter Benefits:
Competitive salary
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Career Advancement Opportunities
Weekly paid Tips
The Great Greek was founded by two third-generation restauranteurs with more than 30 years in the food and hospitality business. Like anyone who loves truly good food, their favorite childhood memories were those spent with family and friends, crowded around a table for a meal made with care and love. That tradition remains today with the same recipes passed down generation after generation and prepared with the spirit of authentic Mediterranean hospitality where everyone's welcome. As a member of The Great Greek Family, you'll enjoy a fun, fast paced work environment in one of the fastest growing franchises in the United States.
Job SummaryWe are seeking an experienced Restaurant Shift Lead to join our team! As a Shift Lead, you will be responsible for the restaurant's operational performance during your shift. You will perform opening and closing duties, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.
Responsibilities:
Train and manage employees and assign duties as needed
Lead team in providing exceptional customer service
Resolve customer complaints gracefully and with tact
Adhere to all health and safety rules and regulations
Provide sales and productivity reports to upper management
Cover the shifts of absent employees
Open and Close Restaurant
Cash Handling and POS Cashout/Close End of Day
Qualifications:
High school diploma/GED
Previous food service experience
Familiarity with Microsoft Office, restaurant management software, and POS software
Ability to remain calm and thrive under pressure
Excellent management and leadership skills
Strong communication and problem-solving skills
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Great Greek Mediterranean Grill is a fast-casual restaurant franchise concept featuring authentic Greek recipes, made to order, with only the highest quality ingredients, fresh products, and outstanding hospitality.
The Great Greek was founded by two third-generation restauranteurs with more than 30 years in the food and hospitality business. Like anyone who loves truly good food, their favorite childhood memories were those spent with family and friends, crowded around a table for a meal made with care and love.
That tradition still remains today with the same recipes passed down generation after generation and prepared with the spirit of authentic Mediterranean hospitality where everyone's welcome. We've made the dining room a little bigger to fit more guests, but you'll always feel right at home with smiling faces, table service, and a bright cheerful atmosphere.
Auto-ApplyShift Leader
Shift leader job in Frisco, TX
As a Shift Leader, you will supervise shop operations on a shift-by-shift basis. You will also assist the management team in providing team member support and coaching to ensure tasks are performed effectively.
Responsibilities
Perform all responsibilities of restaurant team members
Support the Restaurant Manager in meeting operational goals and execution
Ensure Brand standards are met throughout shift including preparation of food and beverages
Communicate shift priorities, goals and results to restaurant team members
Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
Support the training of restaurant team members as needed
Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
Communicate clearly with the next Shift Leader to help prepare him/her for shift
Ensure Food Safety standards are met
Manage Inventory throughout the shift
Provide great guest service and coaches restaurant team members to do the same
Ensures restaurant team members are following cash franchisee management policies
Education/Experience
Basic computer skills
Fluent in spoken and written English
Previous leadership experience in retail, restaurant or hospitality preferred.
Key Competencies
Works well with others in a fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and adapt to change
Guest focused
Ability to assist with training
Problem solving
Motivating others
Physical Demands/Working Conditions
Standing on feet
Repetitive motion including bending, stooping and reaching
Lifting objects, ice, products, boxes up to 50 lbs (if applicable)
Working in a small space
Supplemental pay
Tips
Benefits
Flexible schedule
401(k) matching
Referral program
Employee discount
Paid training
Other
Bakery Shift Leader
Shift leader job in Plano, TX
As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles!
Perks of Working with Sprinkles:
Hourly Pay + Tips*
Benefit options include Heath, Dental, Vision, Life, and 401K
Daily Pay option available to associates
Sprinkles Associate Card to sprinkle the joy to your family, friends, and community
Opportunity to do good - Sprinkles partners with several charities and community organizations
Family Friendly Hours
Paid parental leave & paid time off
Chance to be a part of special memories that happen daily in our bakery
Development and growth opportunities
Responsibilities:
Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm.
Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online.
Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador.
Manage shift expectations and contribute to the Sprinkles culture and experience.
Serve as a product expert by making recommendations as guests are ordering.
Practice proper credit card cash handling procedures with a smile.
Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable.
Assist with all cleaning duties as stated on opening/closing and weekly checklists.
Report to work as scheduled and fulfill requirements for duration of shift.
Box, package, or plate cupcakes and other bakery goods as needed.
Requirements:
A passion and love of the Sprinkles product, brand, and experience.
A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality.
Ability to work a varying schedule including some weekends and holidays.
Ability to communicate verbally while understanding and following written and verbal instructions from management.
Can work well under pressure while maintaining a consistent pace throughout your shift.
Ability to be on your feet for hours at a time.
Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases.
Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays.
*Tips are not guaranteed
Sprinkles is an Equal Opportunity Employer
Auto-ApplyFood Service Shift Leader
Shift leader job in Calera, OK
Welcome to TXB!
TXB stands for Texas Born. That means we're big city, open country, and everything in-between.
It also means that we have Texas values, the same values that we've built our brand around-authenticity, hospitality, and integrity.
At TXB, our purpose is to strive to make our guests, team members, and communities better off for having known us. As we like to say, we “leave ‘em better,” every day and every way.
Join us in taking our business to another level, and give back to the communities that give so much to us.
Job Summary:
The food service shift leader works in support of the store management team to facilitate the completion of all store level tasks and performs a variety of tasks related to different areas of the store including, but not limited to food preparation, possible cash register tasks, customer service, general housekeeping and other related functions. The food service shift leader ensures an exceptional customer experience that supports our purpose to “Leave ‘em Better”.
Essential Functions:
Reliable transportation
Abide by all applicable local, state, and federal laws and regulations/certifications.
Be reliable, punctual, honest, and have a good attitude.
Excellent customer service skills.
Good verbal communication skills.
Ability to operate cooking and food preparation equipment.
Understanding of proper food handling and sanitation procedures.
Knowledgeable about company's products and services, and customer-related policies.
Ability to train other team members on company policies, practices, and procedures
Ability to lead and supervise other team members effectively.
Responsible for all store operations while on-duty in the absence of the Food Service Manager.
Additional Responsibilities:
Embrace being a team player and communicate well with others.
Multitask and work in a fast-paced environment.
Complete guest-centered duties and provide our guests with a clean environment.
Greets customers as they enter the location.
Prepares and serves foods such as tacos, chicken, and sides according to customer specifications.
Provides menu information and suggestions to customers including food suggestions and explanations of ingredients and preparation methods.
Assists with food preparation as directed, operating food production equipment as required to complete tasks.
Operates grill, broiler, or deep-fat fryer to prepare specific fast foods.
Maintains, cleans, and sanitizes work stations.
Cleans and sanitizes dishes, utensils, pots, pans, and other containers and returns to appropriate location in the kitchen area.
Refills condiments or other supplies.
Follows all safety and sanitation guidelines and regulations to ensure quality food service.
Performs other related duties as assigned.
Participate in proactive team efforts to achieve departmental and company goals
Ensure the proper execution of all assigned store level marketing programs.
Assists the food service manager in all aspects of leading and managing the facility.
Replenish products and supplies to ensure in stock conditions at all times.
Check in external and internal vendors according to corporate procedures.
Provide leadership to others through example and sharing of knowledge/skill.
Be an example of consistency and professionalism for all team members
Ability to clearly perform and coach others in the expectations of all positions within the store.
Report all unsafe activities to supervisor and/or Human Resource.
Qualifications: Experience, Competencies, and Education
Education and Experience:
Customer relationship experience is required
Successful completion of on-the-job training.
Physical Requirements:
Ability to lift up to 50 pounds
Prolonged periods standing and walking.
May need to work nights, weekends, and holidays on a rotating basis.
Ability to perform repetitive movements over long periods of time.
May be required work in excessive heat and cold in association with the kitchen environment.
Competencies:
Patience and expertise that is required to direct and conduct training.
Basic computer skills with the ability to operate multiple devices.
Possess the desire and ability to understand various computer software programs such as Microsoft Excel, Outlook, and word.
Have a good understanding of the register systems, troubleshooting, and the back office software.
Benefit Opportunities:
Free work uniforms
Free fountain drinks up to 32 oz, while on the clock
Daily Pay Partner
Health, dental, vision, disability, life, and critical Illness insurance plans are available
Eligibility based on average weekly hours worked and tenure
Vacation, Holiday and Bereavement leave.
Eligibility based on average weekly hours worked and tenure
401K Retirement plan
Eligibility after 90 days of employment
Auto-ApplySHIFT SUPERVISOR (DAY)
Shift leader job in Denison, TX
Shift Supervisor Restaurant - Food Service Supervisor - Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you! Position: Shift Supervisor Minimum Experience: 1 year Shift: 5:30 am - 3:00 pm Hourly Compensation: $14.50 - $15.00 (annually $35,500 - $37,000)
Shift Supervisor's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved. Teach, coach and provide leadership to the store crew members. Maximize store sales through customer satisfaction and food quality. Oversee the shift operations of Braum's food service function, grocery market and fountain sales. Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed. Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly. Work Schedule: Work days vary based on a rotating 3 week schedule with an expected 45 hour work week. Reports to: Assistant Manager
If your work experience demonstrates the following traits/abilities we would like to hear from you. Customer focus. Work ethic with high standard for integrity. Positive approach to training, developing and interacting with all team members. Ability to build a successful team by building an environment of trust. Ability to adapt to customer and employee needs as well as store environment conditions. Can communicate effectively with leadership team members. Follow-up and follow through discipline. Initiate action and achieve goals. Organized, detailed and able to follow practices/procedures. Retail experience. High School Diploma or G.E.D. Must be at least 21 years old Must have valid Driver's License Benefits: Medical insurance Dental insurance Vision insurance 401k retirement planning with company match Short-Term Disability insurance Paid vacations Product discounts and MORE! Braum's is an equal opportunity employer A criminal background check and a job-fit assessment are required as part of the on-boarding process. 2025-1947
Auto-ApplyShift Leader (Midway & Park)
Shift leader job in Plano, TX
Dillas is in the business of helping YOU grow as a leader! As part of the Dillas Team, you'll be in constant development for the next steps in your life and career. We pour into our leaders and have specifically designed programs to integrate their feedback into the growth of the company. The leadership training and development you get at Dillas can be leveraged to grow inside of the organization or used to grow and attract a high-level position in the field of your dreams. We're all about the success and happiness of our people at Dillas and we know you'll be a better leader after working with us.
WHAT WE HAVE TO OFFER YOU:
10 Weeks of Team, and Leadership Training before you run solo shifts
Salary: $16.00 to $19.00 /hour
Tip and Bonus Programs
Food Discounts - eat FREE every shift
40 Hours of Paid Time Off
Flexible work schedules
Closed on Major Holidays and for the Superbowl!
Quarterly feedback with your manager (pay increase opportunities)
Enthusiastic Culture with high accountability
“You're a Big Dilla” reward program that focuses on Appreciation, Awards, Acknowledgement
Help contribute to change in a growing company
The Shift Leader has the primary responsibility for running PRIMO SHIFTS; conveying the Dillas culture to his/her Team Members and Customers.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Lead, Manage, and Accountabilities:
Give Clear Direction - Set the tone daily by giving clear direction to your Team. Have energetic pre and post-shift meetings and align the Team with the goals!
Set goals and empower the Team to achieve them. Provide opportunities for success! Define the standards with great training and be vocal about the expectations at Dillas. Be a great coach.
Employee Appreciation (You're A Big Dilla):
Inspire - motivate Team to maximize their potential on each shift
Acknowledge - Understand the Team made a choice to work with us. Thank them often.
Award - Celebrate the successes! Recognize the Team for PRIMO performance!
Team and Customer Safety:
Prioritize people - know that Team and Customer safety is our number one priority
Rules - know the rules and ensure they're followed by all
ADDITIONAL REQUIREMENTS:
The intellectual and physical demands described below are representative of what must be met by a Shift Lead to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable Shift Leaders with disabilities to perform the essential functions.
Must be 18 years of age or older
Minimum 1 year of Leadership Experience
Proficient in a variety of technology systems
On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects
Texas Food Handler's Card REQUIRED at Onboarding.
Shift Leader
Shift leader job in Frisco, TX
The Great Outdoors is hiring a Shift Leader!
The primary function of the Store Manager is to plan, organize, direct, control, and coordinate daily restaurant operations.
Authority and Accountability
The Shift Leader is appointed by the Store Manager with the approval of Supervisor(s) and/or Director of Operations and receives authority from and reports directly to the Store Manager and/or Assistant Store Manager.
Responsibilities:
The Shift Leader shall be responsible for the overall daily restaurant operations during assigned shifts including, cost control.
Other responsibilities include, but are not limited to:
Proper food prep & storage, sanitation and housekeeping practices meet the standards of State & Local Health Departments.
Train employees on proper policies and procedures.
Knowledge of food & supply products.
Cash control.
Progressive training and supervision of other employees.
Apply today to learn more about this amazing opportunity!
Restaurant Shift Lead Marsh & Beltline
Shift leader job in Addison, TX
Marsh & Beltline
3820 Belt Line Road
Addison, TX 75001
Benefits:
Flexible Schedules
Competitive Pay ($16.75/hour)
Paid Vacation
Medical, Dental and Vision Insurance
Favorable Industry Hours (open 6am-9pm)
Relaxed Uniform - come as you are!
Growth Opportunities- Hourly to Salary
Leadership Training
Community Service Opportunities
Free Food!
Pay: $16.75/hour (Bi-weekly)
Shift Lead Duties:
Work in a collaborative, fast-paced, team-centered environment
Report to store manager and help oversee all operations
Key holder position responsible for opening and closing the store
Build made-to-order salads and other menu items
Provide great guest experiences with both walk-up and drive-thru orders
Come to work with an energetic, ready-to-work attitude
Qualifications:
Must be able to work minimum of 30 hours per week; including weekends
Must have 6+ months of previous shift lead/shift manager experience
Obtain Food Handlers Certificate and certified non-slip shoes
Able to pass the Salad Test during training
Must be 18 years or older
#LI-DNI
Consistent with the Americans with Disabilities Act (ADA), Salad and Go will provide reasonable accommodation to participate in the job application or interview process when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.
Salad and Go is proud to be an equal opportunity employer.
Auto-ApplyPart-Time Retail Shift Leader
Shift leader job in Frisco, TX
As a Retail Shift Leader at 5.11, you'll play a vital role in ensuring each shift runs smoothly and our team stays focused on delivering exceptional service. You'll help set the tone on the floor, assist with daily operations, and work closely with the Store Manager and Assistant Manager to make sure the store exceeds customer expectations.
If you're driven to inspire others, provide exceptional customer service, and make a lasting impact with every interaction, we'd love to have you on our team!
What You'll Do:
* Deliver exceptional customer service, guiding team members to make every customer interaction special.
* Lead by example, assisting with customer needs, handling escalations professionally, and encouraging teamwork.
* Support daily operations, including restocking, merchandising, and ensuring a clean, organized environment.
* Coach and develop team members, helping them enhance their product knowledge and customer service skills.
* Assist in meeting sales goals and tracking performance metrics for each shift.
What We're Looking For:
* Passion for customer service and a dedication to delivering an exceptional experience.
* An engaging and energetic personality, that promotes a vibrant and welcoming atmosphere.
* Interest in technical outdoor gear- so you can connect with our customers and showcase our products authentically.
* Problem-solving skills and the drive to provide complete, practical solutions for customers.
We are looking for leaders who embody these key qualities:
* Engaging: Friendly, approachable, and committed to supporting team and customer needs.
* Energetic: Driven to get things done and inspire others to do their best.
* Grit: Resilient and passionate about achieving team goals.
* Competitive: Always looking to improve and raise the bar for customer service.
* Assertive: Confident with a strong sense of self and values.
What We Offer:
* Competitive hourly wage with performance incentives.
* Employee discounts on 5.11 gear-outfit yourself and get ready for adventure.
* Opportunities for career advancement within a supportive, team-oriented culture.
* The chance to be a part of something bigger than retail: we are in the business of inspiring adventure.
Pay Range: $13.19 - $17.00 per hour
You can find out what personal information we collect, correct any inaccuracies, or ask us to delete your personal information (with some exceptions). To check out our policy, click HERE. If you want to make a request about your personal data, CLICK HERE.
Restaurant Shift Lead Fairview, Texas
Shift leader job in Greenville, TX
Stacy & Greenville
351 Stacy Rd, Fairview, TX 75069
Benefits:
Flexible Schedules
Competitive Pay ($16.75/hour)
Paid Vacation
Medical, Dental and Vision Insurance
Favorable Industry Hours (open 6am-9pm)
Relaxed Uniform - come as you are!
Growth Opportunities- Hourly to Salary
Leadership Training
Community Service Opportunities
Free Food!
Pay: $16.75/hour (Bi-weekly)
Shift Lead Duties:
Work in a collaborative, fast-paced, team-centered environment
Report to store manager and help oversee all operations
Key holder position responsible for opening and closing the store
Build made-to-order salads and other menu items
Provide great guest experiences with both walk-up and drive-thru orders
Come to work with an energetic, ready-to-work attitude
Qualifications:
Must be able to work minimum of 30 hours per week; including weekends
Must have 6+ months of previous shift lead/shift manager experience
Obtain Food Handlers Certificate and certified non-slip shoes
Able to pass the Salad Test during training
Must be 18 years or older
#LI-DNI
Consistent with the Americans with Disabilities Act (ADA), Salad and Go will provide reasonable accommodation to participate in the job application or interview process when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.
Salad and Go is proud to be an equal opportunity employer.
Auto-ApplyShift Leader
Shift leader job in Plano, TX
The co-founder, Dave, a chef trained in Thomas Keller's Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends.
Summary
The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the
restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
- Organize shift schedules for Team Members and monitor attendance, tardiness and time off
- Assign duties to specific employees based on role and skills
- Understand how each job responsibility impacts guests, employees, and overall restaurant operations
- Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
- Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
- Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
- Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
- Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
- Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
- Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
- Train new and current team members on tasks
- Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
- Abide and enforce to the rules and direction given by the restaurant management team
Job expectations
The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
- Effectively plan, organize, and implement all daily operational routines and activities
- Complete all required administrative duties and daily paperwork including required checklists
- Supervise and perform closing and/or opening activities as directed by the restaurant management team
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire team in all aspects of business and personnel practices
- Ensure that they and all Team Members abide by company policies and directives
- Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
- Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
- Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
- Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
- Current student or high school diploma/GED preferred
- Must be at least 18 years old and fluent in English
- Certified in all stations following the DHC Training Program
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long periods of time and work in a fast-paced environment
- Positive attitude while conducting any and all duties
- Commitment to guest satisfaction
- Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
- Must have reliable transportation to work, a driver's license and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
- Must be able and willing to work flexible hours including opening and closing shifts
- This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
- Ability to delegate tasks
- Excellent time management, organizational and planning skills
- Strong people/guest service skills
- Ability to look at the restaurant operations from a guest's point of view
- Ability to take initiative and solve problems
- Able to stand for long periods of time
- Able to bend and stoop
- Able to work around heat
- Able to work around others in close quarters
- Able to lift 50-75 lbs. comfortably
Accepting Resumes for Future Openings: Shift Leader
Shift leader job in Carrollton, TX
Under the direction of store management, the Shift Lead is responsible for the successful execution of the Pie Five experience through serving the guest in a team member capacity, while also assuming a supervisory role of directing team members and leading the operation in the absence of store management.
Essential Job Functions
Able to perform the essential job functions of the team member position
Direct team members and delegate responsibilities
Perform register closeouts and prepare bank deposits
Address and resolve guest concerns in the absence of management
Open and/or close store, including the execution of related responsibilities
Perform other related duties, as assigned by company management
Minimum Qualifications (Required)
Must be able to direct others and delegate responsibilities
Must be able to calmly and professionally address and resolve guest concerns
Must be able to effectively communicate with guests and other employees
Must be able to listen attentively to guests, supervisors, and employees
Must be able to actively engage the guest throughout their experience
Must be organized, flexible, detail-oriented, and work with a sense of urgency
Must be able to comprehend and execute local food-handling laws and standards
Must be able to comprehend and execute Pie Five standards and expectations
Must be able to act in a professional manner that promotes a pleasant work environment
Must be able to cross-train in all positions, and successfully pass a shift lead skill test
Must be able to focus and perform with a high level of energy throughout the shift
Must be able to consistently maintain a friendly and outgoing demeanor throughout shift
Must have basic math skills and have the ability to handle money efficiently and accurately, with or without a calculator or POS system
Other Criteria (Preferred)
Prior supervisory experience
High school degree, or equivalent
Physical & Mental Requirements
Must be able to stand for periods of up to 7 hours
Must be able to bend, stoop, and kneel repeatedly over a long period of time
Must be able to lift up to 20 pounds
Pie Five-Fuzzy's-Dickey's is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Pie Five Corporate.
Auto-ApplyShift Leader
Shift leader job in Denton, TX
We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.
To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.
Benefits/Perks:
Flexible schedules
Competitive pay
FREE Meal on days you are working
Requirements:
High school diploma/GED.
Previous experience as a Shift Leader or in a similar role in retail.
Experience creating shift schedules.
Excellent communication and interpersonal skills.
Strong leadership and organizational skills.
Confident problem-solver.
Team player.
Responsibilities:
Supervising employees, assigning duties, and creating a shift schedule.
Monitoring team performance and ensuring duties are performed efficiently.
Reporting any issues that arise during the shift to management.
Managing employee requests and transgressions.
Ensuring compliance with company policies, health, and safety standards.
Coaching team members and training new staff.
Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
Handling customer issues and employee disputes.
Supplemental pay
Tips
Shift Lead
Shift leader job in Plano, TX
Are you a highly skilled and motivated individual looking for an immediate career opportunity in the food and beverage industry? Do you thrive in a fast-paced environment and enjoy delivering exceptional customer service? If the answer is yes, then we have the perfect job for you!
Jimmy John's is seeking a Shift Lead to join our dynamic team. As a Shift Lead, you will be responsible for running the shift and ensuring superior customer service and high-quality products are delivered when the General Manager is not on duty. You will have the opportunity to work with a talented team, receive paid training, and gain valuable skills in food preparation and service operations.
Shift Leads start between $14- $15 per hour.
Duties and Responsibilities:
* Ensures that every customer receives world-class customer service.
* Routes deliveries and serves drivers to maximize delivery business and speed within the four walls of the restaurant.
* Completes and oversees daily food preparation (opening procedures, meat and vegetable slicing, bread production.)
* Completes and oversees opening and closing procedures.
* Executes systems and procedures with 100% integrity and completeness. Completes daily paperwork as necessary.
* Responsible for 100% of the cash drawers at all times during the shift.
* Displays a sense of urgency in all tasks.
Knowledge, Skills, and Abilities:
* Must be able to read and write and communicate in English.
* Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday.
* Must be able to lift 50 pounds.
* Must be at least 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance and a clean driving record.
Special Requirements:
* Willing to work evenings, holidays, weekends as business dictates.
* Ability to establish priorities, work independently and proceed with objectives with minimal supervision.
* Ability to handle and resolve customer threats and issues.
* Ability to handle stress and a high-volume enterprise.
The Company will consider requests or exceptions based on legally protected religious observances, as
reasonable accommodations to an employee's disability, or as otherwise required by law.
If you are a talented and enthusiastic individual who thrives in a fun and loving work environment, then don't miss out on this exciting opportunity! Apply now to join the Jimmy John's team and enjoy flexible scheduling, health insurance, paid training, dental insurance, vision insurance, and tip sharing.
Company Introduction
This Franchisee is an affiliate of several entities which independently own and operate Jimmy John's Sandwiches franchise locations. Our company is based in Illinois, operating 90+ Jimmy John's stores in 6 states (Texas, Illinois, Wisconsin, Ohio, North Carolina, and South Carolina) and we are continuing to grow with new store development and acquisitions. We strive to be the BEST Jimmy John's Franchisee group, deliver EXCEPTIONAL customer service and provide GREAT CAREER OPPORTUNITIES to our employees.
Food Service Shift Leader
Shift leader job in Frisco, TX
Welcome to TXB!
TXB stands for Texas Born. That means we're big city, open country, and everything in-between.
It also means that we have Texas values, the same values that we've built our brand around-authenticity, hospitality, and integrity.
At TXB, our purpose is to strive to make our guests, team members, and communities better off for having known us. As we like to say, we “leave ‘em better,” every day and every way.
Join us in taking our business to another level, and give back to the communities that give so much to us.
Job Summary:
The food service shift leader works in support of the store management team to facilitate the completion of all store level tasks and performs a variety of tasks related to different areas of the store including, but not limited to food preparation, possible cash register tasks, customer service, general housekeeping and other related functions. The food service shift leader ensures an exceptional customer experience that supports our purpose to “Leave ‘em Better”.
Essential Functions:
Reliable transportation
Abide by all applicable local, state, and federal laws and regulations/certifications.
Be reliable, punctual, honest, and have a good attitude.
Excellent customer service skills.
Good verbal communication skills.
Ability to operate cooking and food preparation equipment.
Understanding of proper food handling and sanitation procedures.
Knowledgeable about company's products and services, and customer-related policies.
Ability to train other team members on company policies, practices, and procedures
Ability to lead and supervise other team members effectively.
Responsible for all store operations while on-duty in the absence of the Food Service Manager.
Additional Responsibilities:
Embrace being a team player and communicate well with others.
Multitask and work in a fast-paced environment.
Complete guest-centered duties and provide our guests with a clean environment.
Greets customers as they enter the location.
Prepares and serves foods such as tacos, chicken, and sides according to customer specifications.
Provides menu information and suggestions to customers including food suggestions and explanations of ingredients and preparation methods.
Assists with food preparation as directed, operating food production equipment as required to complete tasks.
Operates grill, broiler, or deep-fat fryer to prepare specific fast foods.
Maintains, cleans, and sanitizes work stations.
Cleans and sanitizes dishes, utensils, pots, pans, and other containers and returns to appropriate location in the kitchen area.
Refills condiments or other supplies.
Follows all safety and sanitation guidelines and regulations to ensure quality food service.
Performs other related duties as assigned.
Participate in proactive team efforts to achieve departmental and company goals
Ensure the proper execution of all assigned store level marketing programs.
Assists the food service manager in all aspects of leading and managing the facility.
Replenish products and supplies to ensure in stock conditions at all times.
Check in external and internal vendors according to corporate procedures.
Provide leadership to others through example and sharing of knowledge/skill.
Be an example of consistency and professionalism for all team members
Ability to clearly perform and coach others in the expectations of all positions within the store.
Report all unsafe activities to supervisor and/or Human Resource.
Qualifications: Experience, Competencies, and Education
Education and Experience:
Customer relationship experience is required
Successful completion of on-the-job training.
Physical Requirements:
Ability to lift up to 50 pounds
Prolonged periods standing and walking.
May need to work nights, weekends, and holidays on a rotating basis.
Ability to perform repetitive movements over long periods of time.
May be required work in excessive heat and cold in association with the kitchen environment.
Competencies:
Patience and expertise that is required to direct and conduct training.
Basic computer skills with the ability to operate multiple devices.
Possess the desire and ability to understand various computer software programs such as Microsoft Excel, Outlook, and word.
Have a good understanding of the register systems, troubleshooting, and the back office software.
Benefit Opportunities:
Free work uniforms
Free fountain drinks up to 32 oz, while on the clock
Daily Pay Partner
Health, dental, vision, disability, life, and critical Illness insurance plans are available
Eligibility based on average weekly hours worked and tenure
Vacation, Holiday and Bereavement leave.
Eligibility based on average weekly hours worked and tenure
401K Retirement plan
Eligibility after 90 days of employment
Auto-ApplyTropical Smoothie Cafe - Shift Leader (TX044)
Shift leader job in Frisco, TX
Suite 260
Frisco TX 75034
Work Week: Flexible hours are available! Able to work starting at 5:00 AM or until midnight if required, based on café hours and availability.
Welcome to the DYNE Hospitality Group (Tropical Smoothie Café) online hiring process! We're glad you're here. Please start the questionnaire for this position, which will take about 15-20 minutes. To be considered, complete all sections of the application, including your work history and education. You're on Tropic Time Now!
Our culture at DYNE Hospitality Group goes beyond a webpage or poster; it defines who we are and guides our decisions. We encourage our team to embody our core values and hold one another accountable, shaping hiring, promotions, reviews, performance, and communication.
Our culture is rooted in these four core values, visible in every café:
Invest In People
Understand Why
Make Smart Decisions
Make It Happen
DYNE Hospitality Group offers competitive wages, benefits, and long-term career growth.
Job Summary:
At Tropical Smoothie Café, we promote a healthier lifestyle by serving delicious food and smoothies with a touch of tropical fun! Our Team Members are essential to this mission, guided by our values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. If you are smart, have integrity, drive, and enthusiasm, you'd make a great Team Member!
Duties/ Responsibilities:
Assist in inventory training, when necessary.
Drive brand values and standards through all training and development activities.
Assist with the coaching, training, and development of management and crew members.
Assist with hiring & staffing needs while focusing on the critically under-staffed cafes.
Provide support for any new software rollouts and training.
Ensure team member training programs are executed per TSC & DYNE standards.
Interacts with crew members, customers, and vendors using DYNE's core values
Delivers “Unparalleled Hospitality” to each customer that visits our cafe.
Knowledgeable and proficient in each position within the cafe.
Successfully completed the Cafe Basics and Certified Trainer Program.
Ensures each station is operating to Tropical Smoothie Cafes standards.
Trains and coaches crew members during each shift to ensure brand standards are upheld.
Uses tools to accomplish goals, manage labor and control inventory using MyInventory.
Performs any additional tasks necessary to run the cafe.
Required Skills/Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Excellent verbal and written communication skills
Excellent management and supervisory skills.
Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs
Must have strong mathematical, analytical and problem solving skills
Must be able to read, understand and follow instructions
Physical Requirements:
Continuous standing and walking throughout the duration of each shift.
Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash.
Constant face-to-face interactions with crew members and customers.
Safely navigate in a fast-paced cafe´ environment.
Ability to multi-task and remain positive in sometimes stressful working conditions.
Frequent walking, standing, bending, stooping, overhead reaching and stretching.
Lifting no greater than 50 pounds.
Shift Lead
Shift leader job in Frisco, TX
A Shift Lead acts as a keyholder and manager-on-duty when the General Manager is not available. A Shift Lead is required to act with the highest level of honesty, integrity and respect for our customers, employees, and our mission, vision, and core values. In addition to the duties below, all Shift Leads must adhere to the job responsibilities of a Barista. The following job description is a list of essential job specific responsibilities for all Shift Leads. This list is a summary of responsibilities and is not meant to be an all-inclusive list of duties.
Provide Quality Products
Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
Completes all company training to ensure they are proficient in selling all products and services.
Take part and lead coffee and tea sampling throughout their shifts to better understand our coffee and tea.
Follows health, safety and sanitation guidelines for all products.
Consistently monitors all beverage and food products to ensure products are used on a first-in, first-out (FIFO) basis.
Ensures all equipment is calibrated to ensure consistent quality standards.
Assists in performing preventative maintenance on equipment as needed.
Be Customer Focused
Provides best-in-class customer services to all customers, vendors, and other employees.
Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items.
Engages with customers to ensure they are educated on our products and services.
Answers customer questions in a professional and courteous manner.
Answers the telephone in a friendly and professional manner.
Assists customers with understanding of how to place online orders and procedures for online order pickup.
Makes additional add-on suggestions based on the customers purchases.
Maintains efficient, friendly service.
Defuses any customer situations to the best of their ability and communicates these situations to management immediately.
Assists customers in making purchase decisions by asking questions and making suggestions based on the customers needs.
Monitors the customer traffic patterns and helps organize staff to best fit the needs of the customer.
Helps create daily meals and break schedules to ensure proper coverage and adherence to meals and break policies.
Follows up with other employees during the shift to ensure the delivery of best-in-class customer service for all customers.
Ensures all areas of the store meets store cleanliness policies.
Follow Policy and Procedures
Maintains all company standards regarding cleanliness and sanitation. Regularly cleans the bar area, floor, windows and grinders, and takes out trash, etc.
Executes store operations during scheduled shifts including those for safety, security, and employee deployment.
Follows all cash management and cash register policies and ensures proper cash handling practices are followed by the team.
Completes daily deposits in a timely and accurate manner.
Notifies management when there are any violations to company policies and procedures.
Reports potential safety hazards to the manager on duty.
Reports all employee accidents to the manager on duty.
Informs the manager on duty of any operational inconsistencies.
Monitors Daily, Weekly, Monthly and Quarterly Checklists and ensures all items are completed in a timely manner.
Maintain all food safety procedures to ensure city, state, and federal food handling procedures are met.
Helps maintain appropriate inventory by: monitoring inventory levels, making recommendations for ordering, and assisting with receiving and stocking all inventory when it arrives.
Be a Leader
Follows all policies and procedures to model the correct behaviors at all times.
Constantly monitors employee's performance and actively coaches where appropriate.
Provides an environment of development, helping management with new employee training, on-going development, and personal development.
Actively works with management to provide ongoing feedback on employee behavior.
Maintains regular and consistent attendance and punctuality.
TB Shift Leader
Shift leader job in Sherman, TX
Job Details 374 - 27821 - SHERMAN - US HWY 75 - Sherman, TX Full-Time/Part-TimeDescription
Shift Lead You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.
Shift Lead behaviors include:
Solving customer complaints quickly and with a smile. Providing feedback to Team Members in a positive manner.
Communicating openly and honestly with the Restaurant Management team. Following cash, security, inventory and labor policies and procedures.
This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all-inclusive, and a similar job at other Brands, Franchise or License locations may be different.
Shift Lead
Shift leader job in Denton, TX
The Shift Leader will be responsible for directing the overall operation of the restaurant and overseeing a team of employees that deliver exceptional guest service.
As the day-to-day operator of the store, the Shift Leader is expected to:
Create a positive working environment by fostering teamwork among Team Members through effective training, communication, and relationship building
Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
Act as a role model for other Team Members by adhering to all state and federal labor and health laws and upholding the policies and standards of performance and conduct that are set by the Company
Work with integrity, honesty, and accountability in all situations
Benefits of working for us:
Competitive wages
Awesome team-oriented environment
Lots of potential for growth within the company for those who work hard