Retail Supervisor, Part Time - Mayfaire Town Center
The Gap 4.4
Shift supervisor job in Wilmington, NC
About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience.
What You'll Do
* Consistently treat all customers and employees with respect and contribute to a positive work environment.
* Promote customer loyalty by educating customers about our loyalty programs.
* All leads are expected to become experts of the brand's selling behaviors by role modeling these behaviors with every customer who walks through our doors and allowing us to provide an exceptional customer experience.
* Support sales leader during (non-peak) hours, with the customer as the primary focus
* Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner
* Build and share expertise in the product lifecycle
* Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* You embody Gap Inc's Purpose, Mission, Vision, Values and Behaviors
* Provides clear and direct communication of expectations.
* Ability to utilize technology effectively to engage with customers and team to meet goals
* Demonstrate interest and initiative towards continuous improvement and growth
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds.
Benefits at Gap
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$33k-44k yearly est. 60d+ ago
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shift supervisor - Store# 57882, 17TH & HOSPITAL
Starbucks 4.5
Shift supervisor job in Wilmington, NC
**Crafting the world's finest coffee, one meaningful moment at a time** We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a shiftsupervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community.
We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits .
**Basic Qualifications**
+ Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
+ Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
+ Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
+ Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
+ Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
+ At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
**Knowledge, Skills and Abilities**
+ Ability to direct the work of others
+ Ability to learn quickly
+ Effective oral communication skills
+ Knowledge of the retail environment
+ Strong interpersonal skills
+ Ability to work as part of a team
+ Ability to build relationships
_As a Starbucks_ _partner_ _, you (and your family) will have access to medical, dental, vision,_ _basic_ _and supplemental_ _life insurance_ _, and_ _other voluntary insurance benefits_ _._ _Partners have access to_ _short_ _-_ _term and long_ _-_ _term disability,_ _paid parental leave,_ _f_ _amily_ _e_ _xpansion_ _r_ _eimbursement,_ _paid vacation_ _that_ _accrue_ _s starting_ _at .01961 hours based on a_ _40 hour_ _week up to_ _40 hours_ _annually (_ _64 hours_ _in California)_ _after an introductory period_ _,_ _sick time (_ _accrued at_ _1 hour for every_ _25 or 30 hours worked_ _,_ _depending on work location_ _),_ _and_ _additional pay_ _if working_ _on_ _one of_ _eight_ _observed_ _holidays_ _._ _Starbucks also offers_ _eligible partners_ _participation in a_ _401(k)-retirement_ _plan_ _with employer match_ _,_ _a_ _discounted company stock_ _program_ _(S.I.P.), Starbucks equity program_ _(_ _Bean Stock_ _)_ _,_ _incentivized_ _emergency savings,_ _and_ _financial well-being tools_ _._ _Additionally, Starbucks offers_ _100%_ _upfront_ _tuition_ _coverage_ _for a first-time bachelor's degree through Arizona_ _State University's online program_ _via_ _the_ _Starbucks College Achievement Plan_ _, student loan management resources_ _,_ _and access to other educational_ _opportunities_ _._ _You will also have access to backup care_ _and_ _DACA reimbursement._ _Starbucks will_ _comply with_ _any applicable state and local laws_ _regarding_ _employee leave benefits, including, but not limited to providing time off_ _pursuant to_ _the Colorado Healthy Families and Workplaces Act,_ _in accordance with_ _its_ _plans and_ _policies._ _This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative._
_For_ _additional_ _information regarding partner_ _perks_ _and more_ _detailed_ _information_ _regarding_ _benefits, go to_ _starbucksbenefits.com_ _._
_At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate._
_Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._
_Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ _applicantaccommodation@starbucks.com_ _or ***************._
$27k-34k yearly est. 32d ago
Shift Supervisor
Krispy Kreme 4.7
Shift supervisor job in Wilmington, NC
Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.
We are seeking ShiftSupervisors who want to master their craft! We believe that awesomeness is not an act but a habit. In this role you are responsible for ensuring that all operations run smoothly & efficiently to create a WOW experience for our A-Glazing customers. You will oversee an assigned shift and work in partnership with the shop leadership team for overall shop support where needed. You will work to improve yourself through experience and learning that will provide additional growth opportunities here at Krispy Kreme.
A TASTE OF WHAT YOU WILL BE DOING:
* Lead the day-to-day operational excellence of the shop.
* Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed.
* Help build and lead high performance team of hourly Team Members.
* Assist AM/GM with scheduling, onboarding, training, and shop tours.
* Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.
YOUR RECIPE FOR SUCCESS:
* Two years of relevant experience
* 1 year of experience supervising a team
* Strong problem-solving skills.
* Effective communication skills, both written and verbal
* Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
* Must be 18 years of age or older.
* Travel Requirements: 0-10%
* Must be authorized to work in the US without sponsorship.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
* The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
* Exposure to internal and external environmental conditions
* Shop - fluctuating temperatures and noise levels
* Exposure to known allergens including but not limited to nuts.
* Noise of a production and/or processing area
* Non-air-conditioned production
* The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official for the position. The official job description will be provided during the application/interview process.
BENEFITS:
* Weekly Pay
* Career opportunities - we are growing!
* Comprehensive benefits (medical, vision, and dental insurance)
* Employee discount program
* 401K plan
* PTO
* Company events
* Education Reimbursement
* Adoption Assistance
* Life Insurance
* FSA/HSA Plans
* Pet Insurance
Learn more at ******************
WHY KRISPY KREME?
At Krispy Kreme, we focus on:
Loving People:
* Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
* Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.
Loving Communities:
* At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
* In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
* In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.
Loving Planet:
* We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
* We are working on reducing food waste through donation efforts, animal feed, and composting programs.
Krispy Kreme is an Equal Opportunity Employer:
At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
About Krispy Kreme
Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at ******************** or on one of its many social media channels, including **************************** and ****************************
$22k-28k yearly est. 18d ago
Shift Supervisor
Felker Day-KFC
Shift supervisor job in Wilmington, NC
Job Description
About the Job:
As a Shift Manager, you will be a cultural mentor for our 28 FounDAYtions. You will report to the Assistant Manager and the RGM and communicate to Inspire, coach, and support your restaurant team members. You will assist in the training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you will create a culture that is vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team.
The Day-to-Day:
Assist to Recruit, onboard, and conduct orientations for top Team Members and potential ShiftSupervisors, ensuring a strong, well-prepared team.
Oversee execution of mandatory training program for each position resulting in qualified and certified team members and managers.
Recognize and reward outstanding performance regularly, while fostering a culture of team building and great results.
Address and resolve conflicts promptly, maintaining a positive work environment.
Personally engage with guests and Do what's Best For The Guest with the goal of everyone leaving with the intention of returning.
You will place orders, receive orders, and manage rotation and proper storage.
Strategically deploy Team Members to optimize food quality, accuracy, and speed.
Coach and develop yourself as well as team members to run productive and efficient shifts to grow the business and gain the trust of the guest.
Attend scheduled Management meetings and contribute to the success of the restaurant.
Assist the RGM by focusing on the restaurant's performance of Key Indicators including Food cost, labor cost, speed, cash control, cleanliness and organization, Food Safety and Brand standards.
Be the example for your team to treasure, respect, and promote our reputation.
You are the leader of the restaurant when you are the MOD.
Is this you?
1+ Years as a manager w/ Restaurant or Retail Experience.
Accessibility to dependable and reliable transportation
Reliable and On Time for all scheduled shifts
Must have Sunday Availability
Proficient with email and basic computer use.
Good communication skills, including written, verbal, and interpersonal.
Ability to identify and communicate all safety and equipment maintenance issues.
Teach and exemplify Felker Days 28 FounDAYtions everyday.
Experienced in recognizing and motivating teams. Have FUN on your shifts.
Set Shift goals and inspire team to achieve them.
Be relentless about Continued improvement and embrace change by being a change agent in your restaurant.
Maintains a safe and secure working environment that complies with all policies and regulations.
Benefits:
Competitive pay
Performance Bonuses paid every 28 days.
Paid Time Off after one year w/ payout of unused PTO up to one week
Career advancement and professional development
Tuition reimbursement and scholarship opportunities
Medical benefits after 90 days w/ qualifying hours.
401k retirement plan with 100% match up to 3% of salary after 1 yr
Health and Wellness supplemental benefits resulting in higher net pay.
Free Uniforms
Free meal each shift
KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
$27k-35k yearly est. 29d ago
Hardees Shift Leader
Hardee's Franchises-Boddie-Noell Enterprises
Shift supervisor job in Leland, NC
Click HERE to Apply!Job Title - Restaurant Shift Leader/Hardee's
NOW HIRING EXCEPTIONAL RESTAURANT SHIFT LEADERS If you are passionate about making a difference for our guests and our team members, every single day, can manage and motivate team members through positive and respectful leadership, strive to exceed company standards in service to guests, food quality, food safety, and cleanliness and recognize your team members for a job well-done. You are just what we are looking for.
If this is you then COME JOIN OUR AMAZING TEAM, make new friends, develop your career skills and have fun. Great pay, benefits and opportunity for advancement.
Who Are We?
Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardee's restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on people's lives wherever and whenever we can.
What is our Team Approach?
Our managers do not manage from a distance but instead alongside crew employees in order to be more effective, resolve guest complaints, maintain product quality, and fix any problems as they arise. Working alongside other crew members allows our managers to teach others and lead by example.
What Will You Do?
POSITION SUMMARY
Train for the position of Shift Leader to operate the restaurant in the absence of the Senior/General Manager. Assist in achieving sale growth through maintaining the highest standard in quality, service, and cleanliness with constant focus on profitability and achieving operating standards.
ESSENTIAL FUNCTIONS
To train in the essential functions of a Shift Leader which include the following:
Supervise shifts and maintain the company standards for quality, service, and cleanliness.
Train and develop crew under the direction of management.
Maintain a cooperative, harmonious working relationship with management and crew. Assist with crew member duties as needed.
Conduct crew meetings prior to shift, as needed, to discuss operations procedures, promotions, safety, security, training, etc.
Manage labor cost to meet company standard.
Control inventory to meeting company GAP standard.
Maintain reports and records based on company standards and in compliance with state and federal regulations.
Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures.
Responsible for all cash when in charge of a shift including bank deposits. Ensure that cash procedures are followed.
Ensure personal appearance meets company standard and displays professionalism at all times.
Ensure all HR, sanitation, safety, and security policies and procedures are recognized and enforced to provide a safe and compliant environment for all when in charge of the shift.
Consistently exhibit the actions/behaviors which best demonstrate BNE's Vision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance.
* Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act. Please also refer to the Company's ADA job description for a more detailed discussion of essential job functions, physical demands, and other job requirements
.
What Will You Need?
Must be 18 years or older
Must meet Physical demands required of the role
Must be able to lead, recognize, and train successful talent
1 year of shift management experience
Ability to pass background check and drug screen
Preferably Valid Driver's License
Love working in a fast-paced, team-oriented environment
Consistent and reliable
Cheerful and Positive attitude
Values teamwork
Loves serving and helping others
What is in it for You?
Now Paying Weekly
Fun & Flexible Work Environment
Paid Training
401K
Vacation, Sick, Bereavement pay
Discounted Meals During Shift
Medical, Dental, Vision Insurance
Opportunity to Advance
Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Workplace Caring Culture - We've created a culture of family and team that exist in each of our restaurants. Our treatment of employees is well known in the restaurant field where we enjoy some of the best retention of long-term employees in the industry.
Helping Hands - Employee assistance fund that provides financial help to Boddie-Noell employees in time of need.
Corporate Chaplains - Offers care to employees with personal and professional life issues.
*Veterans and those with previous military experience are encouraged to apply!
EOE
Boddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC
$24k-32k yearly est. Auto-Apply 60d+ ago
Shift Leader
Flynn Pizza Hut
Shift supervisor job in Leland, NC
Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One.
**Pizza Hut Shift Leader - Do you want to shift your career into a higher gear? Your Opportunity, Your Future, Your Career, Great Pay and Benefits!**
Working at Pizza Hut is about being part of something bigger, having fun, making new friends, while earning extra cash with a flexible schedule. If you are ready to take the next step in your career, our Shift Leader position is the right one for you. The Shift Leader training program will develop your management skills and offer future career success. All you need is the willingness to be great.
Sound good? We have
Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company, then Pizza Hut is the place for you!
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$24k-32k yearly est. 60d+ ago
Shift Leader
Bbqholdingscareersite
Shift supervisor job in Wilmington, NC
Our Story: Papa Murphy's is different on purpose. Not only because we make our pizzas completely from scratch with fresh ingredients at over 1,300 locations nationwide, but because we do it with swagger. We know our product is better than our competitors. The fact that our pizza is take 'n' bake adds to the quality of our pies and to the convenience for our guests. At Papa Murphy's, we don't think it's cheesy to love where you work. Bringing happiness to guests one fresh pizza at a time is a great start, but the ShiftSupervisor role has many other rewarding benefits as well.
Position Overview: In this lively leadership role, the ShiftSupervisor champions Papa Murphy's commitment to quality, service, integrity, and teamwork by:
- Conquer all aspects of the Crew Member position.
- Oversee and encourage all team members to be their best on shift.
- Accomplish or assist with all necessary tasks to ensure all aspects of the store are prepared for the projected business needs.
- Energize team members so the store operates to or above the standard guest service, product quality, food handling, sanitation, safety, and security guidelines.
- Hold yourself and other team members accountable for all cash handling, schedules, breaks, opening and or closing duties, and accurate shift paperwork using the POS.
- Address emergencies, guest complaints, equipment problems, product shortage, and team member problems, in a calm and friendly manner.
- Train and develop team members for successful growth and development.
- Operate the store independently if needed, in the absence of the manager.
What we bring to the table:
- Work within your local community
- No late hours, ovens, grease traps, or public restrooms
- Opportunity to work with an amazing team
- Earn more dough with tips!
- PIZZA!
- Education and tuition assistance
What you bring to the table:
(Position-specific knowledge, skills, abilities, and more)
- Ability to communicate, read, and apply fundamental math skills effectively.
- Outstanding customer services skills.
- Capacity to manage various difficult or emotional guest and crew situations.
- Novice computer skills, including MS Word, Excel, Outlook, and POS.
- Basic knowledge of store financials, P&Ls, break-even, food cost, labor cost, and other economic information relative to store operations.
Foundations of your career:
- Desire to be a team player and lead with a great attitude!
- Just to help you know the business, at lease six months experience in QSR (or previous crew) involvement.
- Ability to build positive relationships with supervisors, co-workers, and guests!
- We'd like you to be knowledgeable in food safety.
Other requirements:
- Regularly required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms.
- Occasionally required to bend and stoop, kneel or crouch.
- Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and mopping.
- Must be able to lift and/or move up to 30 pounds.
- Maintain punctual and regular attendance at work.
Please Note:
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Papa Murphy's International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$24k-32k yearly est. 1d ago
Shift Leader
1061-Dave's Hot Chicken-Wilmington
Shift supervisor job in Wilmington, NC
Job Description
Guaranteed extra $3/hr from Credit Card Tips... if you make $12/hr, you will be at $15/hr... etc. If tip rate falls below $3/hr we will pay the difference ourselves! The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the
restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
- Organize shift schedules for Team Members and monitor attendance, tardiness and time off
- Assign duties to specific employees based on role and skills
- Understand how each job responsibility impacts guests, employees, and overall restaurant operations
- Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
- Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
- Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
- Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
- Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
- Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
- Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
- Train new and current team members on tasks
- Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
- Abide and enforce to the rules and direction given by the restaurant management team
Job expectations
The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
- Effectively plan, organize, and implement all daily operational routines and activities
- Complete all required administrative duties and daily paperwork including required checklists
- Supervise and perform closing and/or opening activities as directed by the restaurant management team
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire team in all aspects of business and personnel practices
- Ensure that they and all Team Members abide by company policies and directives
- Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
- Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
- Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
- Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
- Current student or high school diploma/GED preferred
- Must be at least 18 years old and fluent in English
- Certified in all stations following the DHC Training Program
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long periods of time and work in a fast-paced environment
- Positive attitude while conducting any and all duties
- Commitment to guest satisfaction
- Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
- Must have reliable transportation to work, a driver's license and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
- Must be able and willing to work flexible hours including opening and closing shifts
- This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
- Ability to delegate tasks
- Excellent time management, organizational and planning skills
- Strong people/guest service skills
- Ability to look at the restaurant operations from a guest's point of view
- Ability to take initiative and solve problems
- Able to stand for long periods of time
- Able to bend and stoop
- Able to work around heat
- Able to work around others in close quarters
- Able to lift 50-75 lbs. comfortably
We use eVerify to confirm U.S. Employment eligibility.
$24k-32k yearly est. 5d ago
Restaurant Shift Leader
Potbelly Sandwich Shop
Shift supervisor job in Wilmington, NC
Job Title: Shift Leader Department/Function: Operations Report to: General Manager/Assistant Manager Details: Nonexempt Travel Requirements: Rarely GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to:
FOCUS
People
* Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training.
* Know and support appropriate personnel policies, labor laws and safety procedures.
* Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
* Transitions into opening/closing duties.
Customers
* Make customers really happy.
* Resolve customer complaints/issues.
* Empowers Associates to make sure all customers leave happy.
* Execute and support all food safety requirements and practices.
Sales
* Lead Associates to open, transition, and close shifts without supervision.
* Manage and organize the line and delegate duties to Associates.
* Know and uphold standards for product quality.
* Work the line as needed.
* Ensure back-of-the-house procedural standards are met.
* Promote sales on the shift through executing the marketing plan within the four walls.
Profits
* Control food costs, labor, waste, and cash on the shift.
* Count drawers and follow proper daily cash handling procedures.
ESSENTIAL PHYSICAL FUNCTIONS
* Must have the ability/stamina to work a minimum of 40 hours a week.
* Ability to stand/walk for 8-9 hours per day and sit for 1-2 hours per day.
* Must be able to exert well-paced and frequent mobility for periods of up to five hours.
* Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
* Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
* Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
* Must be able to tolerate higher levels of noise from music, customer and employee traffic.
* Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
* Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service.
EXPERIENE, EDUCATION AND BEHAVIORS
* Must represent Potbelly Advantage and Our Values.
* Minimum of 1 year supervisory experience in a restaurant or retail environment.
* Minimum educational requirement: High School degree.
* Must be able to work a minimum of 2 opens and/or closes per week.
* As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity.
* Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities
* Exceptional customer service skills.
* Strong communication skills, both written and verbal.
* Strong organizational skills and the ability to multi-task.
* Strong interpersonal skills.
* Ability to train and coach others.
* Must be able to demonstrate strong leadership skills at all times.
* Must be a strong team-player.
* Ability to manage a fast-paced, high-volume shifts while providing excellent customer service.
$24k-32k yearly est. 29d ago
Shift Leader
Papa John's-Lottsa Cheese
Shift supervisor job in North Myrtle Beach, SC
Job Description
Shift Leader (Starting pay rate $18.50 an hour)
The Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.
Responsibilities
Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company's product goal. Commits to meeting the needs and expectations of the restaurant's customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss.
Key Ingredients
High School diploma or GED preferred.
Serv-Safe/Local or State Food Service Certification preferred
Previous restaurant shift lead experience preferred
Skills: Cash management; planning and organization; effective communication
We use eVerify to confirm U.S. Employment eligibility.
$18.5 hourly 13d ago
Shift Manager
SDS Restaurant Group (Pizza Hut
Shift supervisor job in Wilmington, NC
Job Description
If you're ready to take the next step in your restaurant management career, our Shift Manager position is the right place to do it. Working as a Shift Manager at Pizza Hut will let you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive rewards and recognition for your efforts.
Requirements
The good news is that your training will teach you many things you need to know to succeed on the job. But there are a few skills you should have from the get-go:
We have a great culture at Pizza Hut and look for people with a similar mindset. You're the honest, energetic and approachable type; able to get along and communicate easily with people at all levels. You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge.
A natural leader, you sincerely value customers and champion teamwork. You're all about teaching new things and motivating the team to work together.
You set high standards for yourself and the people you work with - you love keeping things clean, safe and fun for the team and the customers
You want to learn how to run great restaurants from the best restaurant managers in the business and have at least 1 year of related management experience
You're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant) and a true desire to learn and grow.
Additional Information
We've got great jobs for people at all stages of their career. We also offer Daily Pay - get paid when you want, even instantly! If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$22k-31k yearly est. 21d ago
Shift Leader
ATK Grinders 4.4
Shift supervisor job in Delco, NC
Are you looking for a leadership position at a company with a purpose? Do you want to help grow a team on a mission to spread love and kindness through our little corner of the world? Hwy 55 is looking for exceptional individuals to help maintain the daily operations of a fast-paced restaurant.
Our Front of House Leadership Team is responsible for ensuring that even with a packed house, we are still creating memorable experiences for our guests, providing extraordinary customer service, and building and investing in a great team of servers and drive-thru operators.
Our Back of House Leadership Team is responsible for producing excellent food, identifying and motivating a team of cooks, and controlling inventory and costs.
The Hwy 55 Leadership Team is an entry-level opportunity for folks with backgrounds in serving, hospitality, short order cooking, or fast food production who are looking to progress into management. We are looking for goal-oriented, ambitious individuals who understand that the only limitations in life are the ones we place upon ourselves. Our Leadership Team is built on the principles of Servant Leadership; our leaders are expected to teach and model an excellent work ethic, hustle, and stamina.
Necessary Skills:
Mature, dependable, and able to work within and cultivate a supportive and empowering team environment.
A great communicator can lead diverse teams and approach difficult situations with respect and fairness.
Skilled and independent thinker, goal-oriented, and capable of seeing both the Big Picture and the day-to-day details.
Self-directed and organized with a high-achieving, hustle-hard personality.
Energized by a fast-paced environment.
In possession of a strong character, able to live and promote our core values of love and respect for our neighbors.
Excited and passionate about building relationships with our guests.
Able to identify, coach, and encourage new potential leaders.
Willing to master all knowledge and skills of every position in the restaurant if applicable.
Specific Requirements:
High School Diploma or equivalent.
Proven analytical and problem-solving skills.
Stamina and drive to excel.
Flexible Schedule.
Join the Hwy55 Family and receive:
Paid comprehensive training with opportunities to retrain in various roles.
Free or discounted meals during your shift depending on length of shift.
A positive and empowering atmosphere.
A clear pathway to leadership positions.
Opportunities to build your resume and gain valuable skills you can take with you into any career path.
Flexible scheduling.
Your role at Hwy55:
Value the stories of all guests who walk through our doors and commit to making their days brighter.
Cook and prepare delicious, high-quality food, the way you would serve your family or your best friend.
Thrive in a fast-paced, high-energy atmosphere.
Implement proper quality assurance and food-safety procedures.
Hustle with a smile and a great attitude.
Our Ideal Teammate:
Excels in a fast-paced environment and handles stressful situations well.
Loves helping others and being part of a team.
Willing and able to work in a physically demanding role (able to lift up to 40 lbs. and stay on feet for several hours)
The career opportunities at Hwy 55 go beyond management. Unlike our competitors, we don't believe in searching for outside investors to own our franchises. Over 60 of our current franchisees began their careers at Hwy as cooks or servers. The opportunity to own your own business is available to ALL Hwy 55 employees.
Check out this video to learn more about our in-house financing for franchisees:
$26k-34k yearly est. 60d+ ago
Shift Leader
Southeast Restaurants Corp
Shift supervisor job in North Myrtle Beach, SC
Job Description
At Pizza Hut, our vision is to “Connect People Through the JOY of Pizza.”
If you are looking to take the next step in your career in restaurant management, the Shift Leader position at Pizza Hut / Team SRC is a perfect opportunity for you!
Team SRC is a family run company founded in 1999, and for 25+ years we have been proud to serve communities across South Carolina great Pizza Hut products.
Working as a Shift Leader will let you develop your management and leadership skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities, and receive reward and recognition for your efforts.
Apply now to potentially join our winning team as we bring the “Joy of Pizza” to our communities for many more years and beyond!
*Previous restaurant / retail management experience is a plus, but NOT a requirement.
**Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a management career with an innovative company, look no further than Pizza Hut / Team SRC.
Requirements
Reliable transportation.
Age restrictions: Our managers need to be at least 18 years old.
A desire to work as part of a team.
An enthusiasm for learning.
Good communication skills.
A good attitude.
Dress the part: We'll provide you with a uniform. We just ask that you keep it clean and come to work wearing it.
$22k-30k yearly est. 3d ago
Restaurant Shift Leader (Full-Time)
Zaxby's
Shift supervisor job in Wallace, NC
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work!
Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs.
Why work at Zax?
* FREE Meals On Shift & 50% Off Meals Off Shift
* Flexible Schedule
* Early Access to Pay
* Paid Training
* Opportunities to Advance
Benefits
* Recognition Program
* Employee Referral Program
* Medical Insurance
* Dental Insurance
* Vision Insurance
* Short-Term Disability
* Long-Term Disability
* Employer Paid Life Insurance
* 401(k) With Employer Match (additional eligibility requirements)
Duties and Responsibilities
* Complete all training requirements including:
* Zaxbys Shift Leader Development Plan
* Food Safety Certification
* Any additional training required by Zax LLC
* Creates a culture of high-performance and trains and coaches team members to meet all company standards
* Mentor, coach and develop team members and communicate performance concerns to your General Manager
* Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner
* Create and maintain a positive culture and healthy team morale through recognition and leading by example
* Communicates shift goals and motivates team members to meet goals and perform to their highest ability level
* Delegates tasks to team members and supervises performance during a shift
* Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
* Ensure service, product quality, and cleanliness standards are consistently upheld
* Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
* Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.
* Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
* Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction
* Plans shift duties and ensures opening and closing duties are complete
* Collaborates with management team to develop goals and reports back to management on goal progress
* Ensure processes, policies, and procedures are properly followed throughout daily operations
* Follows company cash management policies
* Maintain compliance with federal, state, and local laws and guidelines
* Utilize management tools and keep neat, accurate, and current records
* Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
* Ensure the team works safely and follows all safety guidelines and procedures
* Immediately report all human resources and risk management concerns to your General Manager and District Manager
* Escalate other concerns to your supervisor when appropriate
* All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
* Must be 18 years of age or older
* Must have reliable transportation
* Available to work a minimum of 5 days and 32 to 40 hours per week
* Ability to work a flexible schedule including days, nights, weekends, and holidays
* Successful completion of background check
* Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
* Leadership experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
* Sit, stand, and walk continuously
* Occasionally stoop, bend, crouch, or climb, including the use of ladders
* Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
* Continuous use of hands and wrists for grasping and fine manipulation
* Communicate proficiently through speech, reading, and writing
* Maintain effective audio-visual discrimination and perception to observe and respond to the environment
* Work in an environment that features hot and cold temperature variations and exposure to food allergens
* Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
$24k-32k yearly est. 58d ago
shift supervisor - Store# 08518, S COLLEGE RD & NEW CENTRE DR
Starbucks 4.5
Shift supervisor job in Wilmington, NC
**Crafting the world's finest coffee, one meaningful moment at a time** We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a shiftsupervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community.
We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits .
**Basic Qualifications**
+ Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
+ Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
+ Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
+ Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
+ Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
+ At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
**Knowledge, Skills and Abilities**
+ Ability to direct the work of others
+ Ability to learn quickly
+ Effective oral communication skills
+ Knowledge of the retail environment
+ Strong interpersonal skills
+ Ability to work as part of a team
+ Ability to build relationships
_As a Starbucks_ _partner_ _, you (and your family) will have access to medical, dental, vision,_ _basic_ _and supplemental_ _life insurance_ _, and_ _other voluntary insurance benefits_ _._ _Partners have access to_ _short_ _-_ _term and long_ _-_ _term disability,_ _paid parental leave,_ _f_ _amily_ _e_ _xpansion_ _r_ _eimbursement,_ _paid vacation_ _that_ _accrue_ _s starting_ _at .01961 hours based on a_ _40 hour_ _week up to_ _40 hours_ _annually (_ _64 hours_ _in California)_ _after an introductory period_ _,_ _sick time (_ _accrued at_ _1 hour for every_ _25 or 30 hours worked_ _,_ _depending on work location_ _),_ _and_ _additional pay_ _if working_ _on_ _one of_ _eight_ _observed_ _holidays_ _._ _Starbucks also offers_ _eligible partners_ _participation in a_ _401(k)-retirement_ _plan_ _with employer match_ _,_ _a_ _discounted company stock_ _program_ _(S.I.P.), Starbucks equity program_ _(_ _Bean Stock_ _)_ _,_ _incentivized_ _emergency savings,_ _and_ _financial well-being tools_ _._ _Additionally, Starbucks offers_ _100%_ _upfront_ _tuition_ _coverage_ _for a first-time bachelor's degree through Arizona_ _State University's online program_ _via_ _the_ _Starbucks College Achievement Plan_ _, student loan management resources_ _,_ _and access to other educational_ _opportunities_ _._ _You will also have access to backup care_ _and_ _DACA reimbursement._ _Starbucks will_ _comply with_ _any applicable state and local laws_ _regarding_ _employee leave benefits, including, but not limited to providing time off_ _pursuant to_ _the Colorado Healthy Families and Workplaces Act,_ _in accordance with_ _its_ _plans and_ _policies._ _This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative._
_For_ _additional_ _information regarding partner_ _perks_ _and more_ _detailed_ _information_ _regarding_ _benefits, go to_ _starbucksbenefits.com_ _._
_At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate._
_Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._
_Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ _applicantaccommodation@starbucks.com_ _or ***************._
$27k-34k yearly est. 21d ago
Restaurant Shift Leader
Potbelly Sandwich Shop
Shift supervisor job in Wilmington, NC
Job Title: Shift Leader Department/Function: Operations Report to: General Manager/Assistant Manager Details: Nonexempt Travel Requirements: Rarely GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to:
FOCUS
People
* Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training.
* Know and support appropriate personnel policies, labor laws and safety procedures.
* Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
* Transitions into opening/closing duties.
Customers
* Make customers really happy.
* Resolve customer complaints/issues.
* Empowers Associates to make sure all customers leave happy.
* Execute and support all food safety requirements and practices.
Sales
* Lead Associates to open, transition, and close shifts without supervision.
* Manage and organize the line and delegate duties to Associates.
* Know and uphold standards for product quality.
* Work the line as needed.
* Ensure back-of-the-house procedural standards are met.
* Promote sales on the shift through executing the marketing plan within the four walls.
Profits
* Control food costs, labor, waste, and cash on the shift.
* Count drawers and follow proper daily cash handling procedures.
ESSENTIAL PHYSICAL FUNCTIONS
* Must have the ability/stamina to work a minimum of 40 hours a week.
* Ability to stand/walk for 8-9 hours per day and sit for 1-2 hours per day.
* Must be able to exert well-paced and frequent mobility for periods of up to five hours.
* Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
* Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
* Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
* Must be able to tolerate higher levels of noise from music, customer and employee traffic.
* Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
* Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service.
EXPERIENE, EDUCATION AND BEHAVIORS
* Must represent Potbelly Advantage and Our Values.
* Minimum of 1 year supervisory experience in a restaurant or retail environment.
* Minimum educational requirement: High School degree.
* Must be able to work a minimum of 2 opens and/or closes per week.
* As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity.
* Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities
* Exceptional customer service skills.
* Strong communication skills, both written and verbal.
* Strong organizational skills and the ability to multi-task.
* Strong interpersonal skills.
* Ability to train and coach others.
* Must be able to demonstrate strong leadership skills at all times.
* Must be a strong team-player.
* Ability to manage a fast-paced, high-volume shifts while providing excellent customer service.
$24k-32k yearly est. 29d ago
Assistant Manager - University Centre
The Gap 4.4
Shift supervisor job in Wilmington, NC
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$32k-52k yearly est. 37d ago
Shift Leader
ATK Grinders, Inc. 4.4
Shift supervisor job in Delco, NC
Job Description
Are you looking for a leadership position at a company with a purpose? Do you want to help grow a team on a mission to spread love and kindness through our little corner of the world? Hwy 55 is looking for exceptional individuals to help maintain the daily operations of a fast-paced restaurant.
Our Front of House Leadership Team is responsible for ensuring that even with a packed house, we are still creating memorable experiences for our guests, providing extraordinary customer service, and building and investing in a great team of servers and drive-thru operators.
Our Back of House Leadership Team is responsible for producing excellent food, identifying and motivating a team of cooks, and controlling inventory and costs.
The Hwy 55 Leadership Team is an entry-level opportunity for folks with backgrounds in serving, hospitality, short order cooking, or fast food production who are looking to progress into management. We are looking for goal-oriented, ambitious individuals who understand that the only limitations in life are the ones we place upon ourselves. Our Leadership Team is built on the principles of Servant Leadership; our leaders are expected to teach and model an excellent work ethic, hustle, and stamina.
Necessary Skills:
Mature, dependable, and able to work within and cultivate a supportive and empowering team environment.
A great communicator can lead diverse teams and approach difficult situations with respect and fairness.
Skilled and independent thinker, goal-oriented, and capable of seeing both the Big Picture and the day-to-day details.
Self-directed and organized with a high-achieving, hustle-hard personality.
Energized by a fast-paced environment.
In possession of a strong character, able to live and promote our core values of love and respect for our neighbors.
Excited and passionate about building relationships with our guests.
Able to identify, coach, and encourage new potential leaders.
Willing to master all knowledge and skills of every position in the restaurant if applicable.
Specific Requirements:
High School Diploma or equivalent.
Proven analytical and problem-solving skills.
Stamina and drive to excel.
Flexible Schedule.
Join the Hwy55 Family and receive:
Paid comprehensive training with opportunities to retrain in various roles.
Free or discounted meals during your shift depending on length of shift.
A positive and empowering atmosphere.
A clear pathway to leadership positions.
Opportunities to build your resume and gain valuable skills you can take with you into any career path.
Flexible scheduling.
Your role at Hwy55:
Value the stories of all guests who walk through our doors and commit to making their days brighter.
Cook and prepare delicious, high-quality food, the way you would serve your family or your best friend.
Thrive in a fast-paced, high-energy atmosphere.
Implement proper quality assurance and food-safety procedures.
Hustle with a smile and a great attitude.
Our Ideal Teammate:
Excels in a fast-paced environment and handles stressful situations well.
Loves helping others and being part of a team.
Willing and able to work in a physically demanding role (able to lift up to 40 lbs. and stay on feet for several hours)
The career opportunities at Hwy 55 go beyond management. Unlike our competitors, we don't believe in searching for outside investors to own our franchises. Over 60 of our current franchisees began their careers at Hwy as cooks or servers. The opportunity to own your own business is available to ALL Hwy 55 employees.
Check out this video to learn more about our in-house financing for franchisees:
$26k-34k yearly est. 7d ago
Shift Manager
SDS Restaurant Group (Pizza Hut
Shift supervisor job in Hampstead, NC
Job Description
If you're ready to take the next step in your restaurant management career, our Shift Manager position is the right place to do it. Working as a Shift Manager at Pizza Hut will let you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive rewards and recognition for your efforts.
Requirements
The good news is that your training will teach you many things you need to know to succeed on the job. But there are a few skills you should have from the get-go:
We have a great culture at Pizza Hut and look for people with a similar mindset. You're the honest, energetic and approachable type; able to get along and communicate easily with people at all levels. You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge.
A natural leader, you sincerely value customers and champion teamwork. You're all about teaching new things and motivating the team to work together.
You set high standards for yourself and the people you work with - you love keeping things clean, safe and fun for the team and the customers
You want to learn how to run great restaurants from the best restaurant managers in the business and have at least 1 year of related management experience
You're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant) and a true desire to learn and grow.
Additional Information
We've got great jobs for people at all stages of their career. We also offer Daily Pay - get paid when you want, even instantly! If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$22k-31k yearly est. 11d ago
shift supervisor - Store# 68574, US17 & COUNTRY CLUB
Starbucks 4.5
Shift supervisor job in Hampstead, NC
**Crafting the world's finest coffee, one meaningful moment at a time** We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a shiftsupervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community.
We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits .
**Basic Qualifications**
+ Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
+ Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
+ Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
+ Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
+ Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
+ At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
**Knowledge, Skills and Abilities**
+ Ability to direct the work of others
+ Ability to learn quickly
+ Effective oral communication skills
+ Knowledge of the retail environment
+ Strong interpersonal skills
+ Ability to work as part of a team
+ Ability to build relationships
_As a Starbucks_ _partner_ _, you (and your family) will have access to medical, dental, vision,_ _basic_ _and supplemental_ _life insurance_ _, and_ _other voluntary insurance benefits_ _._ _Partners have access to_ _short_ _-_ _term and long_ _-_ _term disability,_ _paid parental leave,_ _f_ _amily_ _e_ _xpansion_ _r_ _eimbursement,_ _paid vacation_ _that_ _accrue_ _s starting_ _at .01961 hours based on a_ _40 hour_ _week up to_ _40 hours_ _annually (_ _64 hours_ _in California)_ _after an introductory period_ _,_ _sick time (_ _accrued at_ _1 hour for every_ _25 or 30 hours worked_ _,_ _depending on work location_ _),_ _and_ _additional pay_ _if working_ _on_ _one of_ _eight_ _observed_ _holidays_ _._ _Starbucks also offers_ _eligible partners_ _participation in a_ _401(k)-retirement_ _plan_ _with employer match_ _,_ _a_ _discounted company stock_ _program_ _(S.I.P.), Starbucks equity program_ _(_ _Bean Stock_ _)_ _,_ _incentivized_ _emergency savings,_ _and_ _financial well-being tools_ _._ _Additionally, Starbucks offers_ _100%_ _upfront_ _tuition_ _coverage_ _for a first-time bachelor's degree through Arizona_ _State University's online program_ _via_ _the_ _Starbucks College Achievement Plan_ _, student loan management resources_ _,_ _and access to other educational_ _opportunities_ _._ _You will also have access to backup care_ _and_ _DACA reimbursement._ _Starbucks will_ _comply with_ _any applicable state and local laws_ _regarding_ _employee leave benefits, including, but not limited to providing time off_ _pursuant to_ _the Colorado Healthy Families and Workplaces Act,_ _in accordance with_ _its_ _plans and_ _policies._ _This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative._
_For_ _additional_ _information regarding partner_ _perks_ _and more_ _detailed_ _information_ _regarding_ _benefits, go to_ _starbucksbenefits.com_ _._
_At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate._
_Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._
_Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ _applicantaccommodation@starbucks.com_ _or ***************._
How much does a shift supervisor earn in Leland, NC?
The average shift supervisor in Leland, NC earns between $24,000 and $39,000 annually. This compares to the national average shift supervisor range of $26,000 to $44,000.
Average shift supervisor salary in Leland, NC
$30,000
What are the biggest employers of Shift Supervisors in Leland, NC?
The biggest employers of Shift Supervisors in Leland, NC are: