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Software support manager full time jobs

- 31 jobs
  • Data Science Manager

    Coinbase 4.2company rating

    Columbus, OH

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. Data Science is an integral component of Coinbase's product and decision making process: we work in partnership with Product, Engineering and Design to influence the roadmap and better understand our users. With a deep expertise in experimentation, analytics and advanced modeling, we produce insights which directly move the company's bottom line. Customer Support/Experience is one of the most critical touchpoints in Coinbase's relationship with our users - but the best support is the support that doesn't need to exist. Our mission is to deeply understand the end-to-end customer support journey, from prevention through resolution, and use data to eliminate friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce negative experiences, increase self-service success rates, optimize automation, and ensure closed-loop feedback to product teams to fix root causes. We combine advanced modeling, real-time analytics, experimentation, and ML-driven insights to save millions in costs, reduce churn, and improve customer satisfaction globally. We are looking for an experienced data science leader to build and lead a team that will revolutionize how Coinbase delivers customer service. This role will own the entire analytics and experimentation framework for the customer support funnel, guide investment decisions through rigorous measurement, and drive scalable automation and feedback systems that directly move the company's bottom line. *What you'll be doing (ie. job duties):* * Lead, mentor, and grow a high-performing data science team focused on customer service excellence, including data scientists and data engineers. * Partner with CX leadership, Product, and Engineering to proactively identify, measuring, and reducing friction points across the customer lifecycle. * Establish and own business metrics for customer support optimization * Develop real-time logging and prediction systems that assess session quality and enable proactive user interventions before support contact occurs. * Build standardized processes for experimentation and optimization, integrating with experimentation platforms to run and measure experiments in self-service, automation, and human resolution strategies. * Partner with product teams to close the loop-delivering actionable root cause analyses, mapping issues to responsible owners, and providing cost breakdowns per issue to inform prioritization. * Design anomaly detection systems across self-help and automation channels to trigger escalation pathways and prevent degradation of service quality. * Champion a culture of rigorous, data-driven decision making in CX, with clear reporting, alerting, and accountability mechanisms for issue owners and product DRIs. * Communicate insights and recommendations to senior Coinbase leadership, transforming quantitative findings into compelling narratives that influence company strategy. * Drive organizational initiatives to scale customer experience analytics through better systems, automation, and governance. *What we look for in you (ie. job requirements):* * BA / BS degree business, computer science, statistics, applied mathematics, or any scientific or computational degree * 8+ years of experience in data science, analytics, or a related field, with at least 3+ years managing high-performing teams. * Demonstrated experience in leading end-to-end measurement and optimization frameworks across multiple product or operational contexts. * Strong background in machine learning, experimentation, and statistical analysis applied to product, customer experience, or operations. * Proven ability to partner cross-functionally with Product, Engineering, and Operations to deliver measurable business impact. * Experience designing and implementing real-time analytics, anomaly detection, and automated intervention systems. * Exceptional communication skills, with the ability to synthesize complex data into clear, actionable strategies for executives and cross-functional partners. * Comfortable with ambiguity and adept at defining structure in complex, multi-stakeholder projects. * Deep focus on scalability - building common tooling and frameworks that can be used across multiple teams and contexts. * Familiarity with LLM or NLP-based classification tools, predictive modeling, and event logging systems a plus. * Passion for delivering delightful customer experiences and driving measurable reductions in churn and operational costs. *Nice to haves:* * Masters or PhD in business, computer science, statistics, applied mathematics, or any scientific or computational degree * Prior data science experience / domain expertise in the customer support area * Deep knowledge of causal inference techniques is a plus ID: P68598 *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $243,865-$286,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $243.9k-286.9k yearly 60d+ ago
  • Finance & Contract Support Manager - Columbus, OH

    CBRE 4.5company rating

    Columbus, OH

    Job ID 243949 Posted 01-Dec-2025 Service line GWS Segment Role type Full-time Areas of Interest Accounting/Finance, Building Management, Facilities Management Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. **A** **bout the Role:** As a CBRE Finance & Contract Support Manager, you will manage the team responsible for producing limited output associated with Finance Strategy and Operations, including but not limited to the annual budget preparation, monthly forecasts, strategic planning, and management reporting. This job is part of the Financial Strategy and Operations job function. They are responsible for maintaining accounting, financial, and reporting policies and controls. **What You'll Do:** + Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. + Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. + Oversee the budgeting process, forecasting process, strategic planning process, and standard management reporting. + Review balance sheet account analysis, statement of cash flows and supporting schedules, and standard consolidated reporting packs for accuracy. + Review and approve basic monthly journal entries. + Produce a variety of routine and ad hoc financial reports, packages, and pro forma analyses for senior management and planning unit. + Coordinate research, development, and preparation of accounting policy and procedures. + Exchange and explain difficult information, convey performance expectations, and handle sensitive issues. + Influence parties of shared interests to reach an agreement. + Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. + Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. + Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. **What You'll Need:** + Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. + Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. + Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Extensive organizational skills with a strong inquisitive mindset. + Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. **Why CBRE** When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. **Applicant AI Use Disclosure** We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Finance & Contract Support Manager position is $83,500 annually [or $40.14 per hour] and the maximum salary for the Finance & Contract Support Manager position is $150,000 annually [or $72.12 per hour]. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada). CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (******************************************************************************* CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
    $83.5k-150k yearly 12d ago
  • Head of PMO, Enterprise

    Gifthealth Inc.

    Columbus, OH

    Description:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Head of Enterprise PMO will build, lead, and scale Gifthealth's enterprise-wide Project Management Office (PMO), embedding agile discipline, operational excellence, and strategic alignment across all business units. This role is responsible for establishing PMO governance, frameworks, and performance metrics that drive visibility, accountability, and success for all initiatives enterprise-wide, including technology, operations, pharmacy, digital health, and patient experience. This leader will collaborate cross-functionally with executives, engineering, finance, and operational teams to ensure that every project aligns with corporate strategy, delivers measurable business outcomes, and operates within budget. The ideal candidate is a transformational, data-driven, and agile leader who thrives on building disciplined, high-performing teams and driving change at scale. Key ResponsibilitiesPMO Leadership & Strategy Establish, scale, and continuously evolve the Enterprise PMO vision, structure, and operating model. Develop and enforce governance standards, agile methodologies, and project delivery frameworks across all programs. Translate strategic business goals into executable project portfolios, aligning resources and timelines to company OKRs. Partner with executive leadership to define and communicate enterprise-wide KPIs, OKRs, and SLAs to measure performance and impact. Serve as the primary advisor to the executive team on program performance, prioritization, and enterprise readiness. Program Portfolio & Financial Management Lead portfolio management across all functions (technology, operations, finance, HR, and pharmacy). Oversee the annual project budget, ensuring initiatives are financially justified, resourced properly, and executed within approved spend. Drive transparency in project investments through regular performance dashboards and executive reports. Ensure each program and project demonstrates measurable ROI, operational efficiency, and alignment with company objectives. Implement portfolio analytics and financial tracking to enable real-time performance and risk insights. Agile PMO Implementation Champion the Agile-at-Scale mindset across the organization, promoting iterative delivery, transparency, and adaptability. Introduce and embed agile frameworks (Scrum, Kanban, SAFe, hybrid) across project teams and business units. Partner with Engineering, Product, and Operations to ensure alignment between agile delivery and business outcomes. Coach teams and leaders on agile principles, standups, sprint reviews, retrospectives, and adaptive planning. Change Management & Transformation Lead enterprise-wide change management efforts, ensuring effective adoption of new systems, processes, and cultural shifts. Develop and implement standardized change management frameworks (Prosci or equivalent) to ensure project success and stakeholder alignment. Act as a cultural ambassador for disciplined execution and continuous improvement. Foster strong communication between business units, breaking down silos and driving cross-functional collaboration. Performance, KPIs & OKRs Define and maintain enterprise-wide PMO metrics, including project delivery timelines, budget adherence, ROI, and strategic alignment. Develop and manage dashboards that visualize PMO performance against company OKRs and department SLAs. Partner with the COO, CFO, and department leaders to review outcomes and identify opportunities for acceleration or course correction. Ensure project performance reporting drives accountability and informs business decisions at the executive level. Technology, Innovation & Implementation Lead the deployment of project management systems, tools, and dashboards to improve transparency and execution speed. Evaluate and integrate AI-driven analytics and automation to optimize project tracking, forecasting, and performance. Oversee enterprise-level implementations (ERP, CRM, automation, infrastructure) ensuring on-time and on-budget completion. Partner with IT and data teams to ensure technology initiatives align with strategic priorities and operational needs. Team Development & Organizational Leadership Build, lead, and inspire a team of project managers, program leads, and portfolio analysts. Establish clear performance standards, coaching frameworks, and development paths. Promote a culture of agility, accountability, and excellence across the PMO organization. Serve as a mentor and change agent for cross-functional teams, strengthening enterprise project management capabilities. Qualifications Education: Education: Bachelor's degree in Business, Technology, or related field required; Master's degree preferred. Experience: 15+ years of progressive project, program, or portfolio management experience. 7+ years in senior leadership within a high-growth or transformation-driven organization. Proven success in building or leading enterprise PMOs across multiple business units. Strong experience with Agile at scale, SAFe, and hybrid delivery models. Demonstrated ability to lead large-scale enterprise transformations, digital initiatives, and M&A integrations. Financial acumen with experience managing portfolios exceeding $50M+. Certifications: PMP, PgMP, PfMP, or Agile certifications (SAFe, CSM, PMI-ACP). Prosci or equivalent certification in Change Management preferred. Skills: Deep understanding of Agile enterprise delivery and PMO maturity models. Expertise in KPI/OKR implementation and performance tracking. Strong knowledge of portfolio and budget management best practices. Executive presence and ability to influence across all levels of the organization. Exceptional communication, analytical, and leadership skills. Proficient with modern PMO tools (Smartsheet, Jira, Asana, Monday.com, or similar). Desired Attributes: Visionary leader who balances structure with agility. Quick learner with strong business acumen and curiosity. Passionate about transformation, operational excellence, and continuous improvement. Skilled in cross-functional collaboration and stakeholder management. Committed to embedding accountability, transparency, and delivery discipline organization-wide. Work Environment Location:Hybrid Schedule: Full-time: occasional evening or weekend availability may be required to support enterprise rollouts. Meetings: Regular collaboration with executive leadership, Finance, Operations, IT, and Pharmacy divisions. Key Essential Functions Must be able to operate in a fast-paced, changing environment. Must be comfortable presenting to C-suite and board-level executives. Must be able to manage multiple concurrent enterprise initiatives. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
    $85k-125k yearly est. 23d ago
  • Head of PMO, Enterprise

    Gifthealth

    Columbus, OH

    About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Head of Enterprise PMO will build, lead, and scale Gifthealth's enterprise-wide Project Management Office (PMO), embedding agile discipline, operational excellence, and strategic alignment across all business units. This role is responsible for establishing PMO governance, frameworks, and performance metrics that drive visibility, accountability, and success for all initiatives enterprise-wide, including technology, operations, pharmacy, digital health, and patient experience. This leader will collaborate cross-functionally with executives, engineering, finance, and operational teams to ensure that every project aligns with corporate strategy, delivers measurable business outcomes, and operates within budget. The ideal candidate is a transformational, data-driven, and agile leader who thrives on building disciplined, high-performing teams and driving change at scale. Key ResponsibilitiesPMO Leadership & Strategy Establish, scale, and continuously evolve the Enterprise PMO vision, structure, and operating model. Develop and enforce governance standards, agile methodologies, and project delivery frameworks across all programs. Translate strategic business goals into executable project portfolios, aligning resources and timelines to company OKRs. Partner with executive leadership to define and communicate enterprise-wide KPIs, OKRs, and SLAs to measure performance and impact. Serve as the primary advisor to the executive team on program performance, prioritization, and enterprise readiness. Program Portfolio & Financial Management Lead portfolio management across all functions (technology, operations, finance, HR, and pharmacy). Oversee the annual project budget, ensuring initiatives are financially justified, resourced properly, and executed within approved spend. Drive transparency in project investments through regular performance dashboards and executive reports. Ensure each program and project demonstrates measurable ROI, operational efficiency, and alignment with company objectives. Implement portfolio analytics and financial tracking to enable real-time performance and risk insights. Agile PMO Implementation Champion the Agile-at-Scale mindset across the organization, promoting iterative delivery, transparency, and adaptability. Introduce and embed agile frameworks (Scrum, Kanban, SAFe, hybrid) across project teams and business units. Partner with Engineering, Product, and Operations to ensure alignment between agile delivery and business outcomes. Coach teams and leaders on agile principles, standups, sprint reviews, retrospectives, and adaptive planning. Change Management & Transformation Lead enterprise-wide change management efforts, ensuring effective adoption of new systems, processes, and cultural shifts. Develop and implement standardized change management frameworks (Prosci or equivalent) to ensure project success and stakeholder alignment. Act as a cultural ambassador for disciplined execution and continuous improvement. Foster strong communication between business units, breaking down silos and driving cross-functional collaboration. Performance, KPIs & OKRs Define and maintain enterprise-wide PMO metrics, including project delivery timelines, budget adherence, ROI, and strategic alignment. Develop and manage dashboards that visualize PMO performance against company OKRs and department SLAs. Partner with the COO, CFO, and department leaders to review outcomes and identify opportunities for acceleration or course correction. Ensure project performance reporting drives accountability and informs business decisions at the executive level. Technology, Innovation & Implementation Lead the deployment of project management systems, tools, and dashboards to improve transparency and execution speed. Evaluate and integrate AI-driven analytics and automation to optimize project tracking, forecasting, and performance. Oversee enterprise-level implementations (ERP, CRM, automation, infrastructure) ensuring on-time and on-budget completion. Partner with IT and data teams to ensure technology initiatives align with strategic priorities and operational needs. Team Development & Organizational Leadership Build, lead, and inspire a team of project managers, program leads, and portfolio analysts. Establish clear performance standards, coaching frameworks, and development paths. Promote a culture of agility, accountability, and excellence across the PMO organization. Serve as a mentor and change agent for cross-functional teams, strengthening enterprise project management capabilities. Qualifications Education: Education: Bachelor's degree in Business, Technology, or related field required; Master's degree preferred. Experience: 15+ years of progressive project, program, or portfolio management experience. 7+ years in senior leadership within a high-growth or transformation-driven organization. Proven success in building or leading enterprise PMOs across multiple business units. Strong experience with Agile at scale, SAFe, and hybrid delivery models. Demonstrated ability to lead large-scale enterprise transformations, digital initiatives, and M&A integrations. Financial acumen with experience managing portfolios exceeding $50M+. Certifications: PMP, PgMP, PfMP, or Agile certifications (SAFe, CSM, PMI-ACP). Prosci or equivalent certification in Change Management preferred. Skills: Deep understanding of Agile enterprise delivery and PMO maturity models. Expertise in KPI/OKR implementation and performance tracking. Strong knowledge of portfolio and budget management best practices. Executive presence and ability to influence across all levels of the organization. Exceptional communication, analytical, and leadership skills. Proficient with modern PMO tools (Smartsheet, Jira, Asana, Monday.com, or similar). Desired Attributes: Visionary leader who balances structure with agility. Quick learner with strong business acumen and curiosity. Passionate about transformation, operational excellence, and continuous improvement. Skilled in cross-functional collaboration and stakeholder management. Committed to embedding accountability, transparency, and delivery discipline organization-wide. Work Environment Location:Hybrid Schedule: Full-time: occasional evening or weekend availability may be required to support enterprise rollouts. Meetings: Regular collaboration with executive leadership, Finance, Operations, IT, and Pharmacy divisions. Key Essential Functions Must be able to operate in a fast-paced, changing environment. Must be comfortable presenting to C-suite and board-level executives. Must be able to manage multiple concurrent enterprise initiatives. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
    $85k-125k yearly est. 25d ago
  • Manager, IMS Mainframe Systems Programming

    Ensono 4.4company rating

    Columbus, OH

    Manager, IMS Mainframe Systems ProgrammingRemote - United StatesJR012013 The Mainframe Systems Manager - IMS Logical will coordinate and delegate the responsibilities of their assigned IT teams, as they pertain to database administration of IMS systems. Oversee the day-to-day functions aligning with their Global Leader(s) responsibilities/duties while maintaining on-going project management and statuses. The Manager will oversee training sessions with resources so that they can be equipped with new knowledge and skills to remain current. Manager will do semi-yearly reviews, set yearly goals, aligning to the Business Unit and Company. **Position reports to Sr Manager, Global Technical Services** **Key Areas of Focus for this Role** Provide thought leadership within assigned tower and Business Unit Provides Technical support for SW solutions. Provide direction to Team Leaders and resources. Possess communication skills to participate in client/team/Business unit meetings as well as providing documentation for client operational meetings. Enhance the performance of others through mentoring and guiding. Keep abreast of changes in standards, technologies or methodologies Administer, update, weekly project management documents, aligning projects with client and BU activity. Manage team's ticket queue and following up on aging tickets Provide risk assessment and risk management Administer quarterly review(s) Set quarterly and yearly goals, aligning to the Business Unit and Company Review assignments for accuracy and quality where applicable. Delegate responsibilities where applicable. Attend/facilitate client/team meetings where applicable. Collaboration with other departments Develop, assess, adhere to completion of personnel, departmental, and company goals. Participate in and provide timely responses to all internal and external audits Participating in on-boarding of new client. Own all facets of performance and career management for the team. Regular one-on-one meetings with all team members. Provide both technical and 'soft skill' mentoring in order to maintain a well-rounded, well-balanced team. This includes project management, quality audits, and coordination of training sessions as well as day-to-day oversight of the team. **What the Ideal Candidate Brings to this Role** _Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply._ **Required Qualifications** + 10 years of IMS Logical DBA experience + 5+ years of related experience within an IT Operations environment with a bachelor's degree. Relevant work experience will be considered in place of a bachelor's degree. + 3 - 5 years of management experience in related field + Good problem-solving skills + Self-motivated and have attention to detail + Ability to effectively coordinate and lead internal resources to accomplish key milestones + Excellent communication and presentation skills with ability to deliver informative and well-organized presentations + Strong interpersonal, collaboration, and leadership skills with ability to work and build relationships across multiple levels of an organization + Experience working in a fast-paced environment with ability to learn quickly **Other Qualifications** + Knowledge in one of the major database products - DB2, Adabas, Datacom/DB, IDMS, and Supra + Knowledge of monitors and debugging tools + Knowledge in JCL + Knowledge of ISPF/TSO + Microsoft Office skills including Microsoft Project, Excel, Word, Teams, Sharepoint + ServiceNow, or similar ITSM tool, skills including Incident, Request, Change and Problem ticket workflows WhyEnsono (**************************************** ? Ensono is a place to make better happen - for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it. We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices. Some of our benefits include: + Unlimited Paid Days Off + Three health plan options through Blue Cross Blue Shield + 401k with company match + Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts + Paid Maternity Leave, Paternity Leave, and Sabbatical Leave + Education Reimbursement, Student Loan Assistance or 529 College Funding + Enhanced fertility coverage + Wellness program + Flexible work schedule + Depending on location, ability to take advantage of fitness centers As of the date of this posting, a good faith estimate of the current pay scale for this role is $102,000 to $148,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program. Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law. Pay transparency nondiscrimination statement/posting OFCCP's pay transparency policy can be found on OFCCP's website (*********************************************************************************************** . If you need accommodation at any point during the application or interview process, please let your recruiter know or email ****************************** . JR012013
    $102k-148k yearly 60d+ ago
  • Manager Data and Analytics

    Nisource 4.7company rating

    Columbus, OH

    Manager of Data and Analytics Full Time Perm Salary: $129,500 - $194,300, plus 15% annual bonus Way of Work: Columbus, OH The Data and Analytics organization at NiSource is the recently established advanced analytics arm of the company. We are building a talented team that is leveraging best-in-class tools and techniques to solve our company's highest value analytics use cases. With a strong team culture and commitment to innovative problem solving, the solutions that we build will be a competitive advantage for our company for many years to come. The Manager of Data and Analytics will lead and develop a team that implements and supports analytics solutions that enable data driven decisions, insights and value. The manager will work closely with business leaders to ensure that solutions are providing the intended value and will partner with IT to collect and prepare high quality data. This role requires comfort operating seamlessly between business processes, data analytics and technical application capabilities. Collaboration with key partners, continuous improvement and analytical thinking is essential for success. The manager will provide strong and inclusive leadership in a manner that engages employees, establishes a culture of trust and accountability and creates a strong pipeline of talent. Your responsibilities may include, but are not limited to: * Promotes, monitors and practices a value-first approach for data and analytics products that lead to actionable recommendations. * Establishes relationships with business leaders to gain trust, advocate for analytics and data governance and to ensure analytics are producing the intended results * Oversees activities related to an internal data and analytics portfolio (may include data science, data engineering, data prep, data governance, data stewardship, visualization, alerting and dashboard development). * Oversees and/or performs analysis of data, identification of trends and the creation of executive summary conclusions and recommended action. * Leads with a continuous improvement focus and mindset both within their team and for the broader organization. * Collaborates closely with key stakeholders and IT to develop and enhance data and analytics products. * Develops and oversees (or participates in) the execution of strategies for advancing analytics maturity of multiple distributed analytics teams. For example: * Fosters communities of practice and training programs that bring together business analysts, data analysts/scientists and data stewards/owners across the enterprise to share experiences, best practices and techniques. * Responsible for hiring, training and evaluation of a team of 5-7 data and analytics professionals. You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Minimum Qualifications * Bachelor's degree or equivalent work experience * 4+ years of experience in fields related to data engineering, business intelligence (visualization/dashboard/reporting), data science, data analysis, business analysis * 3+ years of experience utilizing SQL or other data extraction language as well as 1 other programing language (Python, R, Java, etc.) * 2+ years of experience leading analytics developers or similar roles Preferred Qualifications * Advanced degree * Diverse background that brings experience of having worked across multiple data domains * Proven experience delivering enterprise value through analytics development Disclaimer The preceding description is not designed to be a complete list of all duties and responsibilities required of the position. Inclusion & Diversity Value inclusion within your day-to-day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners. Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds. Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment. Equal Employment Opportunity NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle. By applying, you may be considered for other job opportunities Safety Statement Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits. #NiSource #NIPSCO #ColumbiaGas #WomenInTech #Data #Remote #DataAndAnalytics #DataScience #WomenInStem #STEMJobs #OhiosMeansJobs #BusinessIntelligence #DataSci #NowHiring #Manager As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations. Work Authorization Authorized to work in the United States without requiring sponsorship. Workplace Connection Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners. Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds. Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment. Equal Employment Opportunity NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle. By applying, you may be considered for other job opportunities. ADA Accommodations If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at [email protected] or ************** Safety Statement Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits. E-Verify NiSource participates in the U.S. Department of Homeland Security's E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below: * E-Verify Poster (English and Spanish) E-Verify Participation Poster English and Spanish * Right to Work Poster (English and Spanish) If you have the right to work, don't let anyone take it away Salary Range*: $129,500.00 - $194,300.00 * The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity. Posting Start Date: 2025-11-24 Posting End Date (if applicable): Please note that the job posting will close on the day before the posting end date.
    $129.5k-194.3k yearly 19d ago
  • Data Governance Manager (Information Technology Manager 1)

    Dasstateoh

    Columbus, OH

    Data Governance Manager (Information Technology Manager 1) (250008YY) Organization: Job & Family ServicesAgency Contact Name and Information: ************************* Unposting Date: Dec 17, 2025, 4:59:00 AMWork Location: James A Rhodes Office Tower 32 30 East Broad Street 32nd Floor Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: 47.50Schedule: Full-time Work Hours: 7:00 am - 6:00 pm Classified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Information TechnologyTechnical Skills: Data Analytics, Database Administration, Information Technology, Management, Statistics/MathematicsProfessional Skills: Analyzation, Attention to Detail, Collaboration, Critical Thinking, Decision Making, Delegation, Developing Others, Goal Setting, Innovation, Leading Others, Results Oriented, Verbal Communication, Visionary Thinking, Written Communication, Confidentiality, Continuous ImprovementPrimary Technology: Data Warehouse Agency OverviewWho We AreThe Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:Cash and Food AssistanceEmployment Services and Workforce DevelopmentUnemployment InsuranceAdult Protective ServicesChild SupportPublic service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone's world!Guiding PrinciplesWe will be a leader in customer satisfaction.We will have a reputation that attracts and retains talented, diverse, and dedicated employees.We get better at what we do every day.Job DescriptionOffice of the Chief Data & Analytics OfficerThis position is in the Office of the Chief Data and Analytics Officer (OCDAO) which is responsible for maximizing the strategic use of data across the agency's health and human services, unemployment, and workforce development programs. In this role, you will manage data governance initiatives and technical data governance repositories for Ohio Department of Job and Family Services (ODJFS) program Offices and supervise staff. This is a unique opportunity to be part of an experienced analytics team that thrives on solving business problems, welcomes all ideas and perspectives, prides itself on high quality work, and is dedicated to public service.What You'll DoDirect high-level and complex analysis and design of automated information systems by applying project management tools and methods (e.g., develops and executes project plans; defines scope definition, scope verification, and scope change control; defines activity sequencing and schedule development; conducts resource planning; ensures data quality and enterprise quality).Work with a cross-functional team of Information Technology (IT) employees (e.g., business intelligence [BI] team; system developers; database analysts; architecture team; Chief Privacy Officer; Chief Information Security Officer) to ensure established policies and standards are established and associated tools are deployed and managed for the Data Catalog and Classification initiative.Make recommendations regarding technical solutions.Ensure retention schedule alignment with data purge practices (e.g., develops and maintains ODJFS electronic data purge policy to accompany records retention schedules).Manage follow-up with other departments (e.g., Office of Employee & Business Services [OEBS]; business units; Office of Legal and Acquisition Services [OLAS]; IT) to ensure data purge practices are current and implemented appropriately.Manage development and maintenance/ensure integrity of ODJFS data and analytics reporting repositories, including system connections and data sharing agreements through a master inventory.Develop and maintain an ODJFS federal reporting repository (e.g., develop standards and tools for data governance; create inter-Office connections/links of federal data.Establish documentation standards for business areas.Make recommendations, establish governance, and coordinate internally with the Ohio Data Analytics team in the utilization of enterprise data platforms/environments that support analytics (e.g., enterprise Data Lake; data warehouses/data marts; analytics tools).Formulate agency policy (i.e., Internal Policy and Procedures [IPPs]), including data requests and data sharing.Supervise assigned staff (e.g., assign work and provide direction; make recommendations for hire; review work and provide feedback; establish employee goals; conduct performance evaluations; monitor and evaluate staff performance; approve/disapprove requests for leave; recommend disciplinary action; conduct staff meetings; encourage staff development).Author reports and correspondence.Create and deliver presentations.Potential challenges may include: the ability to meet tight deadlines while simultaneously managing multiple projects and requests from executive leadership and program Offices.Schedule: Full-time.Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.Travel: Occasional travel within the state of Ohio.PN: 20040941. This position is Unclassified per ORC 124.11 (A)(9) and is overtime exempt.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsThe ideal candidate, at minimum, must have the following: OPTION 1:Completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, database concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts;And additional 6 1/2 years (78 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; And 18 mos. exp. in performing project management functions as defined in series purpose.OR OPTION 2:8 1/2 years (102 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting;And 18 months exp. in performing project management functions as defined in series purpose.OR OPTION 3:12 mos. exp. as an Information Technology Supervisor 3, 64119, or equivalent.OR OPTION 4:Equivalent of minimum class qualifications for employment noted above.*Note: All required courses/coursework, training and/or experience cited in the minimum class qualifications for employment must be at the post-secondary education level which means after completion of high school or its equivalent.*Project Management Definition (as defined in Series Purpose): a series of steps followed in order to formulate and/or implement project policy to ensure successful project development. The steps include: define the problem (e.g., gather user requirements; meet with stakeholders); develop possible solutions (e.g., facilitate brainstorming sessions; identify resource requirements; develop cost benefit analysis; develop a recommended solution; seek agreement to proceed); develop a project plan (e.g., identify milestones and critical dependencies; gather appropriate resources and secure commitment; finalize funding; encumber funds; build project plan; distribute plan for review) execute the plan (e.g., provide on-going status reports; respond to changes in scope; coordinate deliverables; supervise project staff both assigned and ad hoc; define team members' roles and responsibilities; manage team; maintain project schedule; respond to problem); validation and verification (e.g., post project follow up and review; update plan template; hold a lessons learned discussion and documentation session; close out the project). If assigned, responsibility also includes supervising, coordinating and/or managing personnel assigned to one work unit or section or across multiple units or sections and/or contract staff.Preferred Skills: The ideal candidate will possess strong technical skills in predictive analytics, designing complex data lakes, and data warehouses. A solid understanding of mathematics and analytics processes and procedures is essential, along with robust managerial and supervisory abilities. Excellent communication skills are required to effectively collaborate with program area data staff, non-technical agency personnel, and agency leadership. Candidates should have a proven track record of overseeing and executing all aspects of data analytics projects, as well as preparing impactful data reports and visualizations for diverse audiences.Tips For Your Application When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide this information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.Pay InformationThis position is in the State of Ohio's E1 Pay Schedule, Pay Range 16. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $47.50 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.Pay Range 16Step 1Step 2Step 3Step 4Step 5Step 6 Step 7 Step 8 Hourly$47.50$50.15$52.90$55.88$58.94$62.31$64.87$67.90Annual$98,800$104,312$110,032$116,230$122,595$129,605 $134,930 $141,232Months of EmploymentAt Hire6 months18 months30 months42 months54 Months 66 Months 78 Months Supplemental InformationADA NoticeIf you require an accommodation based on a disability for any step of the selection process, please contact ada_public@jfs.ohio.gov.Background check information The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $98.8k-141.2k yearly Auto-Apply 9h ago
  • Concrete (Industrial Power) - Construction Support Manager Job Details | Black & Veatch Family of Companies

    Black & Veatch 4.1company rating

    Columbus, OH

    **Concrete (Industrial Power) - Construction Support Manager** **Company:** Black & Veatch Family of Companies We believe real value is powered by the unique skills and experiences of our professionals. The interchange of ideas from a diverse group of people gives our teams an expanded perspective and the ability to find better solutions for our clients. **Company :** BVCI **Req Id :** 109963 **Job Title :** Concrete (Industrial Power) - Construction Support Manager **Location :** USVRTL, KCP **Business Unit Sector :** BVC-BVOPS-BVCI CONSTRUCTION **Department:** BVCI2 BV OPS UNION CONSTRUCTIO **Opportunity Type :** Staff **Relocation eligible :** No **Full time/Part time :** Full-Time **Project Only Hire** **:** No **Visa Sponsorship Available:** No **Recruiter:** Jake Hojnowski **Job Summary** **This position is 50% remote/ 50% on site(s).** **Union or Union management experience is strongly preferred.** Our hiring team is searching for someone with the following experience: + **5 years hand on concrete experience** + **5 years showing moving up the ladder craft-foreman-general foreman-supt. working with concrete.** + **5 years of successful management as a superintendent of major industrial power projects including steam turbine pedestals, combustion turbine & generator foundations, large area HRSG foundations** By joining our BV Construction group, you will have the ability to develop and enhance your skills in an on-site, hands-on environment. We are committed to providing our construction professionals with expert training, career development, and career advancement to allow for continuous professional development. Our management is committed to the latest advances in technology, above class support and sustainability to bring our clients the best service in safety, quality, and final product. Functions in our group include safety, project field management, construction management, quality control, start up and decommissioning and field engineering. Individual selected will be accountable for assuring availability of concrete resources with proper expertise and tools to support assigned construction project execution. They will be accountable for success of concrete scope construction project execution. They will also be responsible for identifying resources allocation and communicate with Construction Operations Manager to make construction execution decisions for assigned area in accordance with Division Policies, Standards, Guides and Contractual commitments. \#LI-JH1#civil #concrete #union **Key Responsibilities** + Provides concretesupport for national construction projects. - Directs administration and training of construction personnel for national construction projects. - Develops standard operating procedures for construction execution which minimizes cost and duration of construction activities. - Monitors, evaluates, and reports civil performance of assigned construction projects to Operation Manager. - Provides recommendations to Operation Manager regarding project civil staff assignments/teams. - Acts as liaison between construction and engineering for all concreterelated matters. - Ensures all Construction Projects meet the Client specified civil quality standards. - Support site Superintendents in developing SOPs, man-loaded and equipment-loaded schedules (fragnet schedules), staging plans, bill of materials, quality control plans. - Leads weekly civil superintendent calls to discuss safety, quality, productivity, and resource needs. - Establishes and maintains relationships and develops a high level of trust and credibility with key clients, alliance partners, subcontractors, and project teams. - Communicates lessons learned. Review project Budget/Unit Rates with assigned superintendent and determine if in line with company earning rules Coordinate and trackequipment assignments with site teams and CEF's and maintain spreadsheet for updates. - Directs corrective action for discipline problems or poor performance. Keeps Department and Human Resources Department involved and informed as required.- Enforces and interprets division and department policies, standards, and procedures. - Provides supervision, training, development, and performance management of direct reports. - Adheres to safety and quality standards as applicable to duties and accountabilities. - Identifies and assesses improvement opportunities which will add value. Champions continuous improvement efforts. Assesses and supports the change management effects associated with the implementation of improvements. Proactively supports, encourages and facilitates staff to engage in continuous improvement activities. - Travel to support sites when and where needed. **Preferred Qualifications** + 5 years of successful management as a superintendent of **major industrial power projects** including **steam turbine pedestals, combustion turbine & generator foundations, large area HRSG foundations** + 5 years of hands-on **concrete experience** + 5 years showing moving up the ladder craft-foreman-general foreman-supt. working with concrete. + Experience in GPS machine control. + Bachelor's degree preferred. + Minimum software capability requirements: Agtek, MS Word, MS Excel. **Minimum Qualifications** Bachelor's degree in construction or heavy industrial experience preferred, or relevant experience. 3+ years of construction management experience. All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.Contact Compensation All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations. **Work Environment/Physical Demands** Physical Demands: - Lift and carry heavy items weighing up to 50 pounds. - Stand, Kneel, Bend, Stoop, Move, and Walk long distances in and around confined, cluttered places, and uneven areas. - See and hear naturally or with correction. - Full range of motion and flexibility consistent with requirements of the job duties. - Requires using hands to handle, control, or feel objects, tools or controls according to a set procedure. - Requires repetitive movement. - May require work above 5 feet in height. - Climb and maintain balance on steel framework, stairs, ladders and scaffolds. - Work up to a 12 hour shift doing hard physical labor in varying temperature extremes and other outside conditions. Work Environment: - Typical construction site environment: - Requires working in cramped work spaces and getting into awkward positions. - Requires working in very hot (above 90 F degrees) or very cold (below 32F degrees) temperatures and exposure to inclement weather such as dust, wind, snow, rain, etc. - Requires working in extremely bright or low lighting conditions - Includes exposure to sounds and noise levels that are distracting or uncomfortable. - Work around hazardous equipment. - Typical office environment. - This position is considered a safety sensitive position. **Salary Plan** CNS: Construction Services **Job Grade** 007 Black & Veatch endeavors to makeaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at *************** or via our. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned. Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy. Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program. To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time. A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program. We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership. By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients. Black & Veatch Holding Company, its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law. For our EEO Policy Statement, please click. If you'd like more information on your EEO rights under the law, please clickand. **Notice to External Search Firms** : Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs. **Job Segment:** Field Engineer, Construction, Engineer, Engineering
    $84k-112k yearly est. 60d+ ago
  • Manager, Software Engineering

    Appfolio 4.6company rating

    Columbus, OH

    Hi, We're AppFolio. We're innovators, changemakers, and collaborators. We're more than just a software company - we're a cloud-based powerhouse that creates products to make our customers' lives easier. We're revolutionizing how people do business, and we want your ideas, enthusiasm, and passion to help us keep innovating. Who we are looking for: Are you a technologist, builder, and lifelong learner? We are seeking an Engineering Manager to lead and contribute alongside software engineers within our Resident Concierge product domain. AppFolio is building the platform where real estate comes to do business, and the Resident experience is foundational to powering the fast-growing space of property management. The engineering work we do falls under two general categories: product development, helping build and evolve the Resident experience, as well as platform development, enabling integrations at scale. This engineering leader will manage and develop two small but mighty teams of truly world-class engineers responsible for evolving our user experiences and helping our customers thrive. The ideal candidate we're looking for is not only passionate about servant leadership and personal development but can also provide on-the-ground support helping their teams solve complex technical challenges and maintain a high technical bar, someone who is happiest in a highly collaborative environment working closely with partners in Product and UX to put the customer first, applying Agile and Lean UX techniques on cross-functional product development teams to build an innovative product for our customers. Your impact: * Lead, coach, and support 8-9 passionate engineers, across two teams, to foster a high-performance culture of excellence. * Take a hands-on approach to the entire software development lifecycle: ensure technical excellence and demonstrate ownership and accountability for the team's delivery. * Build trusting relationships and collaborate across departments to execute on company strategy. * Collaborate with their Director and fellow Engineering Managers to set the technical direction for the broader org. * Manage the delivery of software using Agile best practices including continuous delivery, continuous integration, and test-driven development. * Promote a SMART codebase (Simple, Maintainable, Agile, Refactored, and Tested) for a SAFE product (Secure, Available, Fast, and Easy). * Enable a culture of curiosity, collaboration, and excellence while continuously elevating the quality and caliber of our engineering-centric learning organization. * Ensure the team fully understands the goals and objectives of AppFolio as a company and how their work fits into the bigger picture. Skills & Knowledge: * BS, MS, or Ph.D. in Computer Science or related technical discipline, or equivalent experience. * Proven experience leading engineering teams during both standard feature development and large scale rearchitectures. * 2+ years of successfully hiring, directly managing, coaching, and retaining world-class engineers. * 5+ years of demonstrated experience leading and contributing to the design, development, delivery, and maintenance of large-scale and high-performance platforms. * Well-versed not only in the typical Agile rituals and practices - but also the modern, genuinely agile practices of rapid experimentation and continuous delivery of value. * Proficiency with most areas of our tech like Python, Django, and SQL. * Exceptional interpersonal skills with a proven ability to build productive cross-functional relationships and motivate team members. Must have a positive, can-do attitude and value collaboration. * The ability to thrive with high levels of personal initiative, autonomy, and responsibility * Creativity, ability to solve complex problems without a roadmap If you are interested in creating exceptional SaaS products and being part of a successful public company, apply today! Compensation & Benefits The base salary that we reasonably expect to pay for this role is $167,200 - $209,000. The actual base salary for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, experience, etc. Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type. Regular full-time employees are eligible for benefits - see here. About AppFolio AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com. Why AppFolio Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves. Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills. Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities. Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed. Paddle as One. Learn more at appfolio.com/company/careers Statement of Equal Opportunity At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That's why we're a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you're always welcome at AppFolio. By submitting this form, I acknowledge I have reviewed AppFolio's Privacy Policy.
    $167.2k-209k yearly Auto-Apply 10d ago
  • Data Manager

    Franklin County, Oh 3.9company rating

    Columbus, OH

    Where Better Begins. The ADAMH Board of Franklin County provides a pathway to recovery for Franklin County residents needing resources for addiction and mental health. We need you to join our team and help support the work that brings Help, Healing, Health and Hope to our community! ADAMH is seeking our next Data Manager. In this role, you will manage the electronic data assets and lend necessary support to other members of Planning & Evaluation and data team in analysis and reporting needs to assist the ADAMH Board of Franklin County in becoming more data-driven and information-rich. What we offer: * Robust health benefits for all full-time employees, including comprehensive behavioral health support and coverage. * Life insurance coverage for all full-time employees. * Guaranteed 11 paid holidays every year. * A 19% employer contribution to your OPERS pension plan. * Generous wellness benefits and incentives for employees/spouses enrolled in healthcare plan. * See more information on our competitive benefits programs at: ************************************** What you'll do: * Plans and coordinates on-going management of major electronic data sources. * Explores data from primary and secondary sources, and restructures data to be easily translatable into actionable insights. * Provides ad-hoc support for data queries, assists with development of automated reporting, and analyzes and interprets datasets using analytical tools and techniques. * Supports the leadership in devising and implementing simple and functional solutions that balance and streamline data needs among teams. * Analyzes reporting requirements and translates the results into technical data designs in partnership with other data team staff. * Ensures data transfer and extraction meets expectations of cross-functional teams and stakeholders. * Defines and promotes best practices and design principles for data processing techniques and database structure independently and in collaboration with others. as well as collaboratively. * Leads the integration of data sources in databases to drive reporting and dashboards. * Provides support to data team staff in development and maintenance of internal and public dashboards as well as other automated reporting resources. * Takes independent initiative to gather requirements from data team members and other ADAMH staff and clearly documents specifications for data integration and reporting resources. * Creates and manages the centralized registry of dictionaries and technical specifications and maintains full documentation of data source processing, workflows and procedures, electronic diagrams, and other documentation in accordance with established data governance best practices, policies, and procedures. * Prepares and delivers presentations and updates to diverse stakeholder audiences, including staff, leadership, partners, and community groups. * Participates in internal and external committees and coalitions as assigned. * Maintain regular and predictable attendance. * Must be willing to undertake some travel. * Other duties as assigned. What we're looking for: Education: Bachelor's degree in social sciences, business or public administration, or computer science or equivalent experience required. Experience: Three (3) years' work experience in data analysis, modeling, and management, preferably in a behavioral healthcare, insurance, or public/social service agency. Skills: Experience with programming in SQL Server or other database and data processing software (experience with SQL Server Integration Services and/or Tableau Prep preferred). Proficient in use of MS Office Suite (e.g., Word, PowerPoint, Outlook, Teams) in addition to process mapping and diagramming tools. Intermediate to advanced skills utilizing spreadsheet software like MS Excel for data analysis and data transformations. Ability to adapt to a changing environment. Ability to operate effectively both independently and as a member of a team. Strong analytical and problem-solving skills with strong attention to detail. Ability to transform technical documentation into a story. Strong communication skills to share insights with multiple stakeholders. Proven analytical capability and data-driven decision-making. Ability to think ahead, plan long-term decisions, and anticipate outcomes.
    $59k-74k yearly est. 11d ago
  • Global General Ledger - Senior Director of Software Engineering

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH

    JobID: 210681197 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $204,250.00-$300,000.00 Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let's push the boundaries of what's possible together.As a Senior Director of Software Engineering at JPMorganChase within the Corporate Technology team, you will lead the global SAP General Ledger team, responsible for driving strategy, delivering builds, and supporting the production platform. You will oversee multiple technical areas, manage activities across departments, and collaborate across technical domains to ensure the firm remains at the forefront of industry trends and technological advances. Key Responsibilities * Lead global teams with a focus on SAP General Ledger, driving technology and process implementations across departments to achieve firmwide objectives. * Directly manage SAP Configuration, Software Engineers, and Production Support teams, providing high-level direction and leadership across multiple platforms, divisions, and lines of business. * Oversee SAP General Ledger on S4Hana, ensuring robust strategy, build, and production support. * Implement SAP solutions at Financial Services firms, leveraging deep industry experience to deliver value at scale. * Manage SAP Business Warehouse and BPC (Business Planning and Consolidation), supporting system design, testing, and operational stability. * Drive SAP on the Cloud initiatives using SAP Rise, ensuring cloud-native best practices and operational excellence. * Utilize SAP BTP (Business Technology Platform) to enable advanced business technology solutions. * Champion SAP AI capabilities, integrating innovative technologies to enhance business outcomes. * Act as the primary interface with senior leaders, stakeholders, and executives, driving consensus and managing complex projects and large cross-product collaborations. * Manage the relationship with the SAP vendor and influence peer leaders and senior stakeholders across business, product, and technology teams. * Champion the firm's culture of diversity, opportunity, inclusion, and respect. Required Qualifications, Capabilities, and Skills * Formal training or certification in software engineering concepts and 10+ years of applied experience. * 5+ years of experience leading technologists to manage, anticipate, and solve complex technical challenges within your domain and across the organization. * Experience developing or leading large, cross-functional teams of technologists. * Demonstrated ability to influence across highly matrixed, complex organizations and deliver value at scale. * Experience leading complex projects supporting system design, testing, and operational stability. * Experience with hiring, developing, and recognizing talent. * Extensive practical cloud-native experience. * Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field. Preferred Qualifications, Capabilities, and Skills * Experience leading SAP Configuration, Software Engineering, and Production Support teams. * Experience with SAP Business Warehouse and BPC (Business Planning and Consolidation) modules. * Track record of implementing SAP solutions at Financial Services firms. * Experience with SAP on the Cloud through SAP Rise. * Familiarity with SAP BTP (Business Technology Platform). * Exposure to SAP AI capabilities and their application in business processes
    $204.3k-300k yearly Auto-Apply 4d ago
  • Forward Deployed Software Engineer-Palantir Foundry-Manager

    PwC 4.8company rating

    Columbus, OH

    **Specialty/Competency:** Data, Analytics & AI **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 80% At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth. In data engineering at PwC, you will focus on designing and building data infrastructure and systems to enable efficient data processing and analysis. You will be responsible for developing and implementing data pipelines, data integration, and data transformation solutions. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Analyse and identify the linkages and interactions between the component parts of an entire system. + Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. + Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. + Develop skills outside your comfort zone, and encourage others to do the same. + Effectively mentor others. + Use the review of work as an opportunity to deepen the expertise of team members. + Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. + Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Data and Analytics Engineering team you engage in developing and deploying data solutions using Palantir Foundry. As a Manager you lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for project success and maintaining elevated standards, leveraging your knowledge in data engineering and analytics to drive impact and exceed client expectations. Responsibilities - Lead the development and deployment of data solutions using Palantir Foundry - Guide and mentor junior staff in strategic planning and project execution - Secure the success of projects by maintaining standards and exceeding client expectations - Utilize proficiency in data engineering and analytics to drive client benefits - Manage client accounts and foster enduring client relationships - Implement and uphold the firm's methodologies and technology resources - Encourage innovation and embrace new technologies within the team - Identify opportunities for team development and continuous improvement What You Must Have - Bachelor's Degree in Management Information Systems, Computer and Information Science, Systems Engineering, Electrical Engineering, Chemical Engineering, Industrial Engineering, Mathematics, Statistics, or Mathematical Statistics - 5 years of experience What Sets You Apart - Certifications Preferred: Foundry Data Engineer, Solution Architect, or Application Developer - Excelling in customer-centric solutions - Delivering significant contributions beyond expectations - Strength in analytical and problem-solving abilities - Building applications with large datasets - Collaborating with diverse technical teams - Familiarity with Python and/or Typescript - Experience with Palantir Foundry and AIP Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: *********************************** \#LI-Hybrid
    $99k-232k yearly 57d ago
  • Data Science Manager- Generative AI

    Citizens 2.9company rating

    Columbus, OH

    As a Data Science Manager, you will lead a team focused on applying Generative AI and Natural Language Processing (NLP) to solve complex business challenges across the bank. This role emphasizes the use of pre-trained Large Language Models (LLMs) and other out-of-the-box Gen AI tools to deliver scalable, responsible, and innovative solutions. You'll guide technical execution, mentor data scientists, and collaborate with stakeholders to ensure alignment between AI capabilities and business needs. Primary Responsibilities + Lead the development and deployment of Gen AI-powered solutions using LLMs for complex workflows and processes. + Manage and mentor a team of data scientists, providing technical guidance, career development support, and performance feedback. + Partner with business and technical stakeholders to identify high-value opportunities for Generative AI and define solution strategies. + Oversee data sourcing, preparation, and transformation efforts to support model input and evaluation. + Ensure responsible AI practices by collaborating with risk, compliance, and model validation teams. + Drive prompt engineering, model evaluation, and iterative refinement of LLM-based solutions. + Stay current with advancements in Generative AI and NLP, and assess their applicability to banking use cases. + Contribute to the development of internal standards and best practices for Gen AI adoption. Qualifications Required: + 6+ years of experience in data science, machine learning, or AI, with at least 2 years in a leadership or managerial role. + Hands-on experience applying Generative AI and LLMs in production or pilot environments. + Strong proficiency in Python and experience with NLP libraries and frameworks (e.g., LangChain, Langgraph, Autogen, Strands etc.). + Proven ability to lead technical teams and manage multiple projects simultaneously. + Experience working with unstructured data and integrating AI solutions into business workflows. + Strong communication skills, including technical writing and stakeholder engagement. Preferred: + Experience with prompt engineering and LLM orchestration. + Familiarity with cloud platforms and MLOps tools. + Experience interacting with model validation teams and regulators. + Background in Agile methodologies and project management tools. Education + Required: Master's Degree or PhD in Computer Science, Mathematics, Statistics, or a related field. Hours & Work Schedule + Hours per Week: 40 + Work Schedule: Monday - Friday + Hybrid: 4 days on site at a Citizens Corporate Office, 1 day remote #LI-Citizens1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 12/31/2025
    $62k-85k yearly est. 46d ago
  • Data Governance Manager (Information Technology Manager 1)

    State of Ohio 4.5company rating

    Columbus, OH

    Office of the Chief Data & Analytics Officer This position is in the Office of the Chief Data and Analytics Officer (OCDAO) which is responsible for maximizing the strategic use of data across the agency's health and human services, unemployment, and workforce development programs. In this role, you will manage data governance initiatives and technical data governance repositories for Ohio Department of Job and Family Services (ODJFS) program Offices and supervise staff. This is a unique opportunity to be part of an experienced analytics team that thrives on solving business problems, welcomes all ideas and perspectives, prides itself on high quality work, and is dedicated to public service. What You'll Do * Direct high-level and complex analysis and design of automated information systems by applying project management tools and methods (e.g., develops and executes project plans; defines scope definition, scope verification, and scope change control; defines activity sequencing and schedule development; conducts resource planning; ensures data quality and enterprise quality). * Work with a cross-functional team of Information Technology (IT) employees (e.g., business intelligence [BI] team; system developers; database analysts; architecture team; Chief Privacy Officer; Chief Information Security Officer) to ensure established policies and standards are established and associated tools are deployed and managed for the Data Catalog and Classification initiative. * Make recommendations regarding technical solutions. * Ensure retention schedule alignment with data purge practices (e.g., develops and maintains ODJFS electronic data purge policy to accompany records retention schedules). * Manage follow-up with other departments (e.g., Office of Employee & Business Services [OEBS]; business units; Office of Legal and Acquisition Services [OLAS]; IT) to ensure data purge practices are current and implemented appropriately. * Manage development and maintenance/ensure integrity of ODJFS data and analytics reporting repositories, including system connections and data sharing agreements through a master inventory. * Develop and maintain an ODJFS federal reporting repository (e.g., develop standards and tools for data governance; create inter-Office connections/links of federal data. * Establish documentation standards for business areas. * Make recommendations, establish governance, and coordinate internally with the Ohio Data Analytics team in the utilization of enterprise data platforms/environments that support analytics (e.g., enterprise Data Lake; data warehouses/data marts; analytics tools). * Formulate agency policy (i.e., Internal Policy and Procedures [IPPs]), including data requests and data sharing. * Supervise assigned staff (e.g., assign work and provide direction; make recommendations for hire; review work and provide feedback; establish employee goals; conduct performance evaluations; monitor and evaluate staff performance; approve/disapprove requests for leave; recommend disciplinary action; conduct staff meetings; encourage staff development). * Author reports and correspondence. * Create and deliver presentations. Potential challenges may include: the ability to meet tight deadlines while simultaneously managing multiple projects and requests from executive leadership and program Offices. Schedule: Full-time. Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m. Travel: Occasional travel within the state of Ohio. PN: 20040941. This position is Unclassified per ORC 124.11 (A)(9) and is overtime exempt. The ideal candidate, at minimum, must have the following: OPTION 1: * Completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C , Visual C, ECL, or Visual Studio), logic-based mathematics, database concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts; * And additional 6 1/2 years (78 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; * And 18 mos. exp. in performing project management functions as defined in series purpose. OR OPTION 2: * 8 1/2 years (102 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; * And 18 months exp. in performing project management functions as defined in series purpose. OR OPTION 3: * 12 mos. exp. as an Information Technology Supervisor 3, 64119, or equivalent. OR OPTION 4: * Equivalent of minimum class qualifications for employment noted above. * Note: All required courses/coursework, training and/or experience cited in the minimum class qualifications for employment must be at the post-secondary education level which means after completion of high school or its equivalent. * Project Management Definition (as defined in Series Purpose): a series of steps followed in order to formulate and/or implement project policy to ensure successful project development. The steps include: define the problem (e.g., gather user requirements; meet with stakeholders); develop possible solutions (e.g., facilitate brainstorming sessions; identify resource requirements; develop cost benefit analysis; develop a recommended solution; seek agreement to proceed); develop a project plan (e.g., identify milestones and critical dependencies; gather appropriate resources and secure commitment; finalize funding; encumber funds; build project plan; distribute plan for review) execute the plan (e.g., provide on-going status reports; respond to changes in scope; coordinate deliverables; supervise project staff both assigned and ad hoc; define team members' roles and responsibilities; manage team; maintain project schedule; respond to problem); validation and verification (e.g., post project follow up and review; update plan template; hold a lessons learned discussion and documentation session; close out the project). If assigned, responsibility also includes supervising, coordinating and/or managing personnel assigned to one work unit or section or across multiple units or sections and/or contract staff. Preferred Skills: The ideal candidate will possess strong technical skills in predictive analytics, designing complex data lakes, and data warehouses. A solid understanding of mathematics and analytics processes and procedures is essential, along with robust managerial and supervisory abilities. Excellent communication skills are required to effectively collaborate with program area data staff, non-technical agency personnel, and agency leadership. Candidates should have a proven track record of overseeing and executing all aspects of data analytics projects, as well as preparing impactful data reports and visualizations for diverse audiences. Tips For Your Application When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide this information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered. Pay Information This position is in the State of Ohio's E1 Pay Schedule, Pay Range 16. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $47.50 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below. Pay Range 16 Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Hourly $47.50 $50.15 $52.90 $55.88 $58.94 $62.31 $64.87 $67.90 Annual $98,800 $104,312 $110,032 $116,230 $122,595 $129,605 $134,930 $141,232 Months of Employment At Hire 6 months 18 months 30 months 42 months 54 Months 66 Months 78 Months
    $98.8k-141.2k yearly 11d ago
  • Senior Security Training & Awareness Program Manager

    Centene Corporation 4.5company rating

    Columbus, OH

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. **Position Purpose:** Responsible for developing and implementing comprehensive Privacy and Information Security awareness and training programs, educating Centene's workforce on security and privacy risks and how to mitigate them. Ensure the training and awareness program effectively drives behavior change so employees act securely and protect sensitive information. + Develop and execute a comprehensive Privacy and Information Security awareness and training roadmap to ensure employees understand and embrace their cybersecurity responsibilities. + Design and deliver engaging online learning experiences and virtual simulations using approved platforms, applying instructional design principles and content development expertise. + Establish and monitor a clear training and professional development curriculum, including targeted programs for high-risk workforce members. + Evaluate program effectiveness and recommend improvements based on data-driven insights. + Support the communications, awareness campaigns, and security resources on cybersecurity and information protection topics. + Manage the customization of vendor-supplied courses for privacy and information security training and awareness. + Track and report metrics on behavior change using risk assessment tools and applications. + Support leadership with presentations on security risks, accomplishments, initiatives, and metrics. + Respond to inquiries via the Centene SECURE mailbox. + Develop high-quality content including video scripts, articles, newsletters, posters, and presentations in support of security events and programs. + Mentor other team members to build their writing abilities. + Performs other duties as assigned. + Complies with all policies and standards. **Education/Experience:** Bachelor's Degree in Writing, Journalism, Communications, Marketing, Business Administration, Cybersecurity, Information Systems, other related field, or equivalent experience required 5+ years Information Security experience, or related field required **Licenses/Certifications:** GIAC-GISP, CCAP, CSAP, or CISSP preferred but not required Pay Range: $68,700.00 - $123,700.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
    $68.7k-123.7k yearly 6d ago
  • Data Science Manager- Generative AI

    Citizens Financial Group, Inc. 4.3company rating

    Columbus, OH

    As a Data Science Manager, you will lead a team focused on applying Generative AI and Natural Language Processing (NLP) to solve complex business challenges across the bank. This role emphasizes the use of pre-trained Large Language Models (LLMs) and other out-of-the-box Gen AI tools to deliver scalable, responsible, and innovative solutions. You'll guide technical execution, mentor data scientists, and collaborate with stakeholders to ensure alignment between AI capabilities and business needs. Primary Responsibilities * Lead the development and deployment of Gen AI-powered solutions using LLMs for complex workflows and processes. * Manage and mentor a team of data scientists, providing technical guidance, career development support, and performance feedback. * Partner with business and technical stakeholders to identify high-value opportunities for Generative AI and define solution strategies. * Oversee data sourcing, preparation, and transformation efforts to support model input and evaluation. * Ensure responsible AI practices by collaborating with risk, compliance, and model validation teams. * Drive prompt engineering, model evaluation, and iterative refinement of LLM-based solutions. * Stay current with advancements in Generative AI and NLP, and assess their applicability to banking use cases. * Contribute to the development of internal standards and best practices for Gen AI adoption. Qualifications Required: * 6+ years of experience in data science, machine learning, or AI, with at least 2 years in a leadership or managerial role. * Hands-on experience applying Generative AI and LLMs in production or pilot environments. * Strong proficiency in Python and experience with NLP libraries and frameworks (e.g., LangChain, Langgraph, Autogen, Strands etc.). * Proven ability to lead technical teams and manage multiple projects simultaneously. * Experience working with unstructured data and integrating AI solutions into business workflows. * Strong communication skills, including technical writing and stakeholder engagement. Preferred: * Experience with prompt engineering and LLM orchestration. * Familiarity with cloud platforms and MLOps tools. * Experience interacting with model validation teams and regulators. * Background in Agile methodologies and project management tools. Education * Required: Master's Degree or PhD in Computer Science, Mathematics, Statistics, or a related field. Hours & Work Schedule * Hours per Week: 40 * Work Schedule: Monday - Friday * Hybrid: 4 days on site at a Citizens Corporate Office, 1 day remote #LI-Citizens1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award Fair360 Top Regional Company FORTUNE's World's Most Admired Companies Military Friendly Employer
    $91k-115k yearly est. Auto-Apply 4d ago
  • PMO Manager, Marketing

    L Brands 4.3company rating

    Reynoldsburg, OH

    PMO Manager, Marketing - (04XP2) Description At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. The Marketing Manager for our Customer Office PMO will lead Portfolio and Project Management Office (PMO), overseeing effective planning, execution, and delivery of campaigns, initiatives, and projects within the BBW Customer Team. They will work closely with cross-functional teams, senior leadership, and external partners to manage resources, mitigate risks, and drive continuous improvement within the project management process. Responsibilities:PMO Strategy & Execution:Define, implement, and continuously improve the PMO strategy, ensuring alignment with the organization's overall objectives. Establish and maintain standardized process and tools across the Customer Office. Oversee the project portfolio, ensuring the timely and cost-effective delivery of projects managing prioritization and governance, balancing business needs, resources, and risk. Oversight & Delivery:Lead the successful execution of large, complex projects, ensuring they meet scope, time, cost, and quality targets. Develop and manage project timelines, budgets, and resources identifying and mitigating project risks and issues, advancing further as needed. Collaborate with key members to manage expectations and ensure alignment throughout the project lifecycle. Stakeholder Management & Communication:Build and maintain strong relationships including executives, department heads, and external partners. Provide regular updates and reports to senior leadership on project status, risks, and outcomes. Communicate project goals, objectives, and progress effectively to various internal and external audiences. Performance Monitoring & Reporting:Establish key performance indicators (KPIs) to measure the success of projects and the PMO function. Monitor project performance against agreed-upon metrics, adjusting strategies and resources as needed to ensure successful delivery. Generate and present reports for senior leadership, identifying trends, lessons learned, and areas for improvement. Process Improvement:Find opportunities for continuous improvement in project management processes, tools, and methodologies. Drive the adoption of standard methodologies and innovation in project execution and governance. Promote the use of project management software and tools to streamline processes and enhance productivity. Qualifications 5-7 years of experience in project and portfolio management, with at least 3-5 years in a management role Proven success in managing large-scale, complex projects and leading cross-functional teams. Strategic problem solver with strong leadership in dynamic, fast-paced environments. Expert in project management methodologies (Agile, Waterfall, Hybrid) and tools (Microsoft Project, Jira, Smartsheet). Exceptional leadership, communication, decision-making, and conflict-resolution abilities. Strong grasp of budgeting, financial oversight, and risk management practices. Skilled at influencing partners across all levels, including senior leadership. EducationBachelor's degree or equivalent experience Core CompetenciesLead with Curiosity & HumilityBuild High Performing Teams for Today & TomorrowInfluence & Inspire with Vision & PurposeObserve, Engage & ConnectStrive to Achieve Operational ExcellenceDeliver Business ResultsBenefitsBath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office. 401k with company match and Associate Stock Purchase with discount No-cost mental health and wellbeing support through our Employee Assistance Program (EAP) Opportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including a family building benefit, childcare discounts, and home, auto and pet insurance. Tuition reimbursement and scholarship opportunities for post-secondary education programs40% merchandise discount and gratis that encourages you to come back to your senses!Visit bbwbenefits. com for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance. We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all role(s) are filled. Primary Location: United States-Ohio-ReynoldsburgWork Locations: Home Office Dc7 - Bbw Seven Limited Parkway Reynoldsburg 43068Job: MarketingOrganization: BBW Home OfficeSchedule: RegularShift: StandardEmployee Status: ManagerJob Type: Full-time Job Level: Day JobJob Posting: Dec 10, 2025, 8:03:13 PMEmployee Referral Bonus: 2,500. 00 US Dollar (USD) Pay Transparency Locations: Refer to careers. bathandbodyworks. com for required wage information Refer a friend for this job Tell us about a friend who might be interested in this job. All privacy rights will be protected. Refer a friend
    $79k-122k yearly est. Auto-Apply 4d ago
  • Senior Manager, Systems Engineering - Change & Release Management

    CVS Health 4.6company rating

    Columbus, OH

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **POSITION SUMMARY** We are seeking an experienced and strategic leader to oversee Change and Release Management for the Aetna Line of Business (LOB). This role is pivotal in ensuring the delivery of high-quality, reliable technology releases through close collaboration with Application Development, Infrastructure, Security, and other cross-functional teams. The ideal candidate will drive architectural alignment, risk mitigation, and process optimization championing automation and governance across the IT organization. **_What we expect of you_** + Lead and own the Change & Release Management and Governance processes for Aetna LOB. + Evaluate architectural solutions & system integrations to identify dependencies & potential impacts. + Manage end-to-end enterprise change releases, including coordination with IT teams, checkout testing, severity assessment, business impact analysis, and executive-level reporting. + Represent Aetna LOB in Change Advisory Board (CAB) meetings; validate enterprise changes, drive risk analysis and support change releases including weekend on call schedule. + Review and certify change plans for clarity and completeness; ensure execution teams understand risks, timing, and implementation instructions. + Collaborate with development, QA, performance, and capacity teams to assess risks and define mitigation strategies, exercise authority to halt changes when necessary. + Partner with Infrastructure, Security, Problem Management, and other enterprise teams to develop SOPs, quality controls, and issue resolution strategies. + Drive continuous improvement initiatives and defect remediation in partnership with IT and business stakeholders. **REQUIRED QUALIFICATIONS** + 7+ years in senior IT leadership roles managing complex teams and driving process improvement, standard operating procedure (SOP) development, and issue resolution. + 3+ years designing scalable, distributed applications using microservices & API-driven architecture. + 3+ years working with cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes). + 3+ years' experience implementing best practices in observability, monitoring, chaos engineering, incident/problem management, and performance optimization. + 3+ years' experience of network security, firewalls, virtualization, and remote access. + 3+ years' of experience in change validation, post-deployment verification, and defining success criteria. + 3+ years' experience in Release, Change, Incident & Service Management, with working knowledge of ITIL. + Exceptional communication and stakeholder management skills, including executive-level engagement, ability to lead cross-functional teams, including offshore/onshore vendor teams. + Strong innovation mindset with a focus on automation and customer service excellence. **PREFERRED QUALIFICATIONS** + Experience with monitoring/logging tools such as Splunk, Grafana, New Relic, or AppDynamics. + Familiarity with IT security, compliance, operations, and application development. + Experience implementing and improving SRE metrics in distributed environments. + Proficiency with SharePoint, ServiceNow, and ITIL frameworks. **EDUCATION** Bachelor's degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience). **BUSINESS OVERVIEW** Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. **Pay Range** The typical pay range for this role is: $106,605.00 - $284,280.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 01/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
    $106.6k-284.3k yearly 9d ago
  • Technology Readiness Manager

    Pearson 4.7company rating

    Columbus, OH

    Role: Technology Readiness Manager (TRM) Imagine shaping the future of education by ensuring millions of students and educators experience seamless, on-time assessments. As a Technology Readiness Manager, you'll be at the heart of launching state-level school assessment programs. You will bring together data, communications, and system setup, so every program is a success. This isn't just a technical role; it's a chance to drive real-world impact and be a catalyst for positive change. The impact you'll have + Be the trusted technical partner to customers and internal teams, anticipating needs, shaping solutions, and pulling in product leaders strategically. + Reduce risk and escalations by designing repeatable frameworks, not just resolving tickets. + Improve how Pearson delivers: build unified onboarding playbooks, drive dashboard adoption, and elicit feedback to improve our products and platforms. What you'll do + **Own the path to production:** Lead E2E readiness across data integrations, communications, and system configuration to deliver smooth, on-time go-lives. + **Be the bridge** : Translate the program needs into clear technical work, aligning engineering, product, and Program Delivery to a single plan. + **Orchestrate execution:** Build and manage readiness plans and schedules; maintain the workflows across teams to keep work visible, prioritized, and moving. + Configure and validate: Set up and verify program configurations via internal tools, ensuring accuracy, security, and auditability. + **Guard production quality:** Drive production readiness reviews, manage risks, and lead technology escalations to rapid resolution. + **Proactive technical engagement** : Host technical discovery sessions, map cross-system dependencies, and recommend solution patterns. + **Quarterly systemic improvement:** Propose and lead at least one cross-program improvement each quarter (e.g., automation, playbook updates, integration templates). + **Build the operating system:** Create unified onboarding playbooks, standard runbooks, and dashboards that surface readiness status, risks, and outcomes. + **Close the loop:** Capture structured feedback from customers and delivery; funnel insights to product and platform owners for roadmap consideration. + **Be the go-to:** Serve as the primary technology contact for internal and customer teams, representing tech with clarity and confidence. How you'll lead + Act as a Lead for readiness work: own the backlog and fulfillment, and drive continuous improvement. + Champion standard processes and common practices across programs to scale what works. + Work framework-first: move from reactive, checklist-driven activity to proactive, metrics-led execution. What success looks like in your first 6-12 months + Reduced production incidents and last-minute escalations across your programs. + Adopted dashboards that give stakeholders a real-time view of readiness, risks, and decision points. + A unified onboarding playbook in use across your programs, with clear SLAs/SLOs and handoffs. + One or more quarterly systemic improvements delivered and measured (e.g., faster setup cycle time, higher data quality, increased automation). You'll thrive here if you love connecting dots across teams and systems, turning ambiguity into action. If you're passionate about creating new solutions, enjoy collaborating with both technical and non-technical stakeholders, and stay calm when timelines are tight, this is the place for you. Compensation and benefits As required by California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the minimum full-time salary range for this position is between $85,000-$95,000. Compensation at Pearson is influenced by factors including skill set, experience level, and location. The position offers annual incentive program, and comprehensive benefits. Applications are open through December 15, 2025, with possible extension based on business needs. If you're ready to own outcomes, elevate quality, and lead proactive improvements, we invite you to apply and make every launch better than the last. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Service Owner **Job Family:** TECHNOLOGY **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 20868 \#location
    $85k-95k yearly 50d ago
  • Consumer Loan Servicing - Vendor Manager

    Huntington National Bank 4.4company rating

    Columbus, OH

    The ideal candidate will be responsible for overseeing third-party service providers that support loan servicing, ensuring compliance with regulatory requirements, contractual obligations, and performance standards. This role plays a critical part in maintaining operational excellence, mitigating risk, and enhancing customer experience through effective vendor oversight. Job Description The successful candidate will collaborate closely with the Third-Party Risk Monitoring (TPRM) team to ensure effective oversight of vendor relationships. Participating in regularly scheduled performance review meetings, with a focus on service level agreements (SLAs) and compliance standards. Coordinating with the procurement team to manage contract renewals and onboard new vendors. Supporting all TPRM initiatives to ensure timely and accurate completion of program requirements. Acting as a liaison for business owners in managing vendor relationships related to loan servicing operations. Duties & Responsibilities: + Monitor and evaluate vendor performance against SLAs and KPIs. + Conduct regular business reviews and performance assessments. + Identify and escalate issues impacting service delivery or compliance. + Collaborate with procurement to negotiate and manage vendor contracts. + Serve as the primary liaison between internal stakeholders and external vendors. + Ensure contract terms align with operational needs and regulatory expectations. + Support audits, due diligence, and risk assessments. + Maintain documentation and reporting for regulatory and internal governance. + Identify opportunities to optimize vendor processes and reduce costs. + Lead or support initiatives to onboard new vendors or transition services. + Collaborate with cross-functional teams to align vendor capabilities with business goals. Basic Qualifications: + 4 or more years in financial team lead/leadership and/or vendor management experience. + High School Diploma or equivalent Preferred Skills: + Bachelor's degree + Experience managing vendors in financial industry. + Familiarity with risk management frameworks and third-party oversight programs. + Ability to work in a fast-paced, regulated environment with multiple stakeholders. + Experience in vendor management, loan servicing, or financial operations. + Strong understanding of consumer lending regulations and servicing practices. + Excellent communication, negotiation, and analytical skills. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
    $92k-119k yearly est. 54d ago

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