Staff development coordinator jobs in Tuscaloosa, AL - 50 jobs

Administer and coordinate staff orientation and continuing education for nursing employees. Provide ongoing feedback on the performance and competency of Certified Nursing Assistants and Licensed Practical Nurses. Essential Job Functions * Organize and implement a structured orientation program for new nursing employees that will ensure that employees are fully acclimated to facility policies, procedures, systems, and department. * Coordinate on-boarding and mentoring programs for Registered Nurses, Licensed Practical Nurses and Certified Nursing Assistants. * Develop and conduct in-services and to educate staff regarding nursing policies, procedures, and employee safety. * Coordinate and conduct employee training on various computer hardware and software systems. * Serve as primary facility contact for routine computer technology needs; i.e. password resets, new user setup, and general troubleshooting. * Observe and measure the competency and skills of clinical employees within established guidelines. * Provide ongoing feedback to the Director of Nursing on the performance and competency of Certified Nursing Assistants and Licensed Practical Nurses. * Assist with screening and interviewing of Certified Nursing Assistant applicants. * Supervise and direct Certified Nursing Assistants and Licensed Practical Nurses as required. * Administer and track TB test and immunizations as required. * Track employee CPR certification, license, online training compliance, competencies and performance evaluations. * Develop and maintain staffing schedules as required. * Provide direct patient care as required in order to meet the needs of the residents. * Assume additional responsibility and perform other duties and responsibilities including special projects, as assigned. Education and Experience A valid Alabama Practical Nurse license required. Must have, as a minimum, one year supervisory experience, preferably in a health care setting. Must possess CPR certification within thirty (30) days of employment. Physical Requirements for Essential Job Functions * Must be able to move about intermittently throughout the workday. * Must be able to cope with the mental and emotional stress of the position. * Must be able to reach, bend, and/or stoop intermittently throughout the work day. * Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met. * Must be able to push, pull, or move a minimum of 100 pounds utilizing proper body mechanics and assistance. * Must be able to walk/stand 75% of the day.

Pay Grade/Pay Range: Minimum: $53,500 - Midpoint: $66,900 (Salaried E8) Department/Organization: 750501 - Alabama Water Institute (AWI) Normal Work Schedule: Monday - Friday 8:00am to 5:00pm Job Summary: The Training Coordinator develops, plans, organizes, directs, and oversees specialized training programs for a college, department, or division. Consults with subject matter experts and stakeholders as appropriate. Evaluates training effectiveness and achievement of learning outcomes and institutes changes or adjustments as appropriate. Provides coaching for Training Specialists and others as appropriate. Additional Department Summary: Alabama Water Institute (AWI) is one of five University of Alabama research institutes. AWI serves as a catalyst for interdisciplinary collaboration across the University's various colleges, uniting engineers, computer scientists, biologists, social scientists, economists, and more to tackle the pressing water challenges faced by Alabama and the world. AWI-affiliated researchers specialize in water security and quality, remote sensing, hydrologic and hydraulic modeling, and watershed management through synergies with AWI research entities, including the NOAA Cooperative Institute for Research to Operations in Hydrology, the Global Water Security Center, and the CONSERVE Research Group. This position serves as the central point of coordination for all AWI-affiliated training activities, ensuring consistency, quality, and alignment across AWI's research entities. Plans, coordinates, and executes AWI's scientific and professional training portfolio. Develops training content for current or future technical and applied careers in water resources engineering and science. Leads the continual evolution and improvement of AWI's training enterprise research priorities, new technologies, and national workforce needs in water resources engineering and science. Works with AWI leadership and research entity directors to expand external support for the professional training unit, including competitive grant proposals, agency and industry partnerships, sponsorships, and cost-recovery mechanisms. Required Minimum Qualifications: Bachelor's degree and four (4) years of creating and/or facilitating training experience; OR master's degree and two (2) years creating and/or facilitating training experience. Skills and Knowledge: Knowledge of instructional design principles, adult learning strategies, and curriculum development. General familiarity with water resources science, hydrologic modeling, environmental data science, or related technical fields. Ability to plan, organize, and deliver workshops, short courses, and hybrid training events. Experience using learning management systems and digital tools for online content delivery. Strong written and verbal communication skills, including development of instructional and marketing materials. Ability to collaborate effectively with faculty, students, federal partners, and industry representatives. Experience collecting and analyzing participant feedback and training metrics for continuous improvement. Ability to identify and pursue external funding opportunities, partnerships, or cost-recovery models. Strong organizational and project management skills with the ability to manage multiple simultaneous initiatives. Preferred Qualifications: Bachelor's degree in water resources, environmental science, engineering, data science, education, or instructional design. Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made. Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC's Know Your Rights: Workplace discrimination is illegal poster. The University of Alabama affirms its longstanding commitment to institutional neutrality, free speech, and academic freedom.

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States. Current employees, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency): log in to UKG and navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process. REQUIREMENTS: * Master's degree. * One year of experience in faculty training, support, evaluation, and/or instructional practice. Preferred Education and Experience * Experience in education of a programmatic area offered at the University, with a strong background in teaching in a variety of modalities. * Strong communication and interpersonal skills. * Ability to work collaboratively with diverse faculty members. * Experience in faculty development, coaching, or mentoring is preferred. COMPENSATION is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The salary range for this position is $80,000 to $95,000. Click Here or use the following link to learn more about careers at Herzing University: **************************** PRIMARY DUTIES AND RESPONSIBILITIES: * Faculty Onboarding * Collaboratively design and coordinate disaggregated onboarding/orientation for faculty aligned with modalities of teaching assignments (didactic, experiential, online) delivery. * Provide regular and ongoing reporting of new faculty performance in onboarding activities to hiring managers for future planning/contingency. * Conduct follow-up conversations with new faculty over first term of teaching to ensure support and alignment with university expectations. * Identify, maintain, and publish electronic resources for new faculty in the Center for Teaching and Learning. * Faculty Assessment and Evaluation * Calibrate faculty evaluation measures with faculty managers to ensure consistency in the evaluation of faculty. * Provide recommendations to university leadership regarding faculty evaluation policies and procedures. * Develop and implement tools to evaluate the effectiveness of faculty development programs. * Organize and deliver the university faculty recognition program. * Faculty Development and Advancement * Coordinate and support practitioner as faculty model by collaborating with faculty to assess teaching needs and develop innovative curriculum and instructional strategies. * Design and deliver faculty development workshops, seminars, and training programs to enhance pedagogical skills, including the integration of technology and active learning methodologies. * Develop and maintain faculty development resources via the Center for Teaching and Learning. * Contribute to the implementation of a robust and multi-faceted program of faculty development to support the development of faculty competencies and instructional excellence in all instructional modalities, programs, and campuses across the University. * Support campus/department/modality faculty development that is informed by student learning and faculty evaluation data. * Coordinate regular training with vendor partners for new and existing faculty. * Facilitate faculty learning events in multiple modalities; including synchronous classroom and web-based instruction, asynchronous learning modules. * Provide one-on-one coaching and feedback sessions with individual faculty members. Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution. PHYSICAL REQUIREMENTS: * Must be able to remain in a stationary position 50% of the time. * Ability to move about readily and rapidly, if necessary, around campus, classrooms, clinical settings, etc., to access classrooms, desks, students, office machinery, clinics, patients, etc. * Constantly communicates using the spoken word with students, staff and colleagues. * Visually or otherwise identify, observe, and assess. * Operate equipment specific to programmatic track, personal computer, audio-visual equipment, clinical equipment, etc. * Up to 30% travel. Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time. It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. *************************************** Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at *********************************

Who We Are: Cahaba Medical Care Foundation (CMCF) is a dynamic, mission-driven nonprofit community health center with 27 locations throughout Central Alabama. We have historical and current roots in rural counties including the Black Belt, and a strong presence in Birmingham. We offer comprehensive medical, pharmacy, dental, and behavioral health services, proudly serving our diverse and underserved communities. We are accredited by the Joint Commission and a recognized Patient-Centered Medical Home, and we are committed to enhancing the integration and coordination of behavioral health with primary care. The Role: The Fund Development Coordinator will be an integral part of CMCF's fundraising and donor engagement efforts. While this role is primarily focused on fundraising, donor relations, and event planning, the position will also involve supporting marketing, public relations, and community engagement alongside our marketing and community development teams. This is an entry-level role with long-term growth potential, ideal for someone who: * Loves people, conversations, and networking-you naturally build relationships. * Is deeply connected to Birmingham and is familiar with its people, businesses, and neighborhoods. * Has a passion for community impact and wants to grow with an organization making a difference. * Doesn't have extensive fundraising experience but has the energy, charisma, and drive to learn this part of the nonprofit world. Key Responsibilities * Fundraising & Donor Relations (Primary Focus) * Manage and execute fundraising initiatives, donor campaigns, and special events to support CMCF's financial growth. * Assist in the planning and execution of CMCF's Annual 5K Race (now in its 12th year!), fundraising luncheons, and donor appreciation events. * Build and maintain strong relationships with individual donors, corporate sponsors, and community partners. * Identify and cultivate new donor prospects, researching individuals, businesses, and foundations that align with our mission. * Maintain a donor database, track engagement, and ensure timely acknowledgments and follow-ups. * Community & Public Relations Support (Secondary Focus) * Represent CMCF at neighborhood meetings, community events, and networking functions. * Serve as a liaison to county commissions, neighborhood leaders, and civic groups to increase awareness and engagement. * Support marketing efforts by coordinating social media and public relations initiatives that align with fundraising goals. Who You Are: * A natural conversationalist-you genuinely enjoy meeting new people and hearing their stories. * Outgoing, personable, and comfortable networking in various settings. * Passionate about community health and nonprofit work-this isn't just a job to you. * A Birmingham local (or otherwise connected to Birmingham's communities and businesses). * A self-starter who can take initiative, but also a team player who collaborates well. * Detail-oriented and organized, capable of juggling multiple tasks and deadlines. * Excited about learning and growing in the nonprofit world, with an interest in long-term commitment rather than a short-term stepping stone. Preferred Background: * Education: A degree in public relations, communications, marketing, nonprofit management, business, or a related field OR relevant experience in fundraising, sales, marketing, or event planning. * Experience: No extensive fundraising experience required, but any experience in relationship-building, sales, event planning, or donor engagement is a plus. * Technical Skills: Comfortable with Google Suite/Microsoft Office, donor databases, social media platforms, and basic event coordination. * Place: Must currently reside in or have deep connections to the Birmingham area. Why Join Us? This is an opportunity to grow within a mission-driven organization, develop invaluable skills in nonprofit fundraising, and build relationships that directly impact the healthcare services we provide to underserved communities. If you're an outgoing, motivated, Birmingham-connected individual looking for a role where you can learn, build a career, and make a difference, we encourage you to apply!

The Salvation Army, an internationally recognized non-profit, faith-based organization has a job opening for a Development Coordinator for the Birmingham Area Command in Birmingham, AL. Hours: This is a full time (35 hour) position. Typical hours are from 8:30am to 4:30pm with a one hour lunch break. Some weekend, after hours, and holiday availability is a plus. This position is responsible for: Monitoring, tracking, and participating, in day-to-day operation and maintenance of the donor database containing up-to-date records; prepare routine and special donor activity reports and assists fund-raising staff in obtaining pertinent donor information; prepares donor correspondence and mass mailings; receives, opens, and sorts incoming mail relating to donation appeals; answers the telephone and provides general information regarding the department operations and/or services. Plans, coordinates and manages the volunteer program for the Area Command; recruits, trains, cultivates relationships and supervises volunteers; provides education and awareness of The Army's programs and volunteer opportunities to the community; manages the program so that it retains an adequate force of volunteers ensuring ample staff to meet program and event needs; prepares statistics, records and reports regarding volunteer and Area Command programs; processes and maintains volunteer applications, files and records. Assists with public relations efforts for the Area Command by writing and presenting articles and press releases, and in taking photographs to be used in Salvation Army publications and to promote Salvation Army services within the community. Qualifications EDUCATION AND EXPERIENCE: High School Diploma or G.E.D., and Two years experience performing secretarial support work and experience operating/maintaining a computer database and two years working with and leading a volunteer base. or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. LICENSES AND CERTIFICATIONS: Valid Driver's License is required KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of The Salvation Army social service programs. Knowledge of community agencies, organizations, and corporations within the local area. Knowledge of effective implementation of recruitment strategies. Knowledge of the operation and capabilities of computer databases. Knowledge of general office practices and procedures. Knowledge of social media sources, rules, and regulations. Proficient knowledge of computer applications and software in order to perform the functions of the position to include electronic donor programs, social media posting, marketing, and communication. Experience performing management, outreach, recruitment. Ability to follow instructions and work with limited supervision. Ability to wordsmith letters, articles, and/or announcements to post items to social media. Ability to prepare accurate and complete records and reports. Ability to build and maintain effective working relationships with volunteers. Ability to lead, motivate and evaluate the work of volunteers. Ability to project a professional and positive image of The Salvation Army. Ability to prepare mass mailing according to bulk-mail procedures established by the U.S. Post Office. Equal Opportunity Employer Veterans/Disabled

Are you a natural builder of systems who loves transforming scattered knowledge into clear, impactful learning experiences? Do you have a passion for designing training that empowers teams to perform at their best in a high-growth, high-performance environment? Are you skilled at turning leadership vision and firm processes into structured, scalable learning programs that drive results? Final question: When faced with a challenge, do you get excited or run away? ** IMPORTANT: TO APPLY ** If you have any questions, please email **************** only. Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens. **RECRUITERS DO NOT CONTACT** Alexander Shunnarah Trial Attorneys is one of the nation's premier personal injury law firms, known for its bold advocacy, strategic growth, and relentless commitment to client justice. Headquartered in Birmingham, Alabama, the firm has expanded nationwide, handling cases in personal injury, wrongful death, mass torts, and product liability. Our team operates with the same passion and intensity that made our founder, Alexander Shunnarah, a household name in legal advertising and client representation. With more than 500 employees and offices across multiple states, we continue to raise the bar for client service, operational excellence, and professional development. We're seeking an experienced Learning and Development Coordinator to build and manage the firm's training infrastructure from the ground up. This role is designed for someone who understands how to design and deliver impactful learning programs in a fast-paced, results-driven law firm environment. You'll work closely with leadership to design curriculum, create SOP-based training modules, and launch the firm's first learning management system (LMS). Your work will be pivotal in aligning onboarding, training, and ongoing education with the firm's goal of scaling nationally, ensuring every team member has the tools, knowledge, and confidence to perform at the highest level. What you'll do: LMS Development & Administration: Spearhead the setup and management of the firm's learning management system (LMS). Design, upload, and maintain courses that cover all departments, from intake to litigation to operations. Training Program Design: Develop onboarding and continuing education programs that reinforce operational consistency, client service excellence, and brand standards. Knowledge Capture: Partner with department heads to document key workflows and transform institutional knowledge into structured training content. Progress Monitoring: Track completion rates, performance metrics, and engagement within the LMS. Provide regular reporting and recommendations to leadership on team progress and training effectiveness. Collaboration & Communication: Work cross-functionally with HR, Operations, and Department Leaders to ensure training aligns with performance goals and firm initiatives. Continuous Improvement: Gather feedback from learners, identify skill gaps, and refine training materials to ensure relevance, clarity, and impact. Culture Building: Support the creation of a learning culture, encouraging curiosity, accountability, and professional growth across all roles. What we're looking for: Experience: Minimum 3 years of experience in Learning and Development, Training Coordination, or Instructional Design. Experience in a legal, corporate, or professional services environment preferred. Technical Skills: Experience with any major LMS (Trainual, TalentLMS, Lessonly, etc.) and strong proficiency in Microsoft 365, Slack, or other collaborative platforms. Training Design: Skilled at transforming SOPs, workflows, and expert knowledge into engaging learning materials and microlearning modules. Project Management: Highly organized and able to manage multiple projects simultaneously while maintaining attention to detail. Communication: Clear, professional, and confident communicator who can liaise effectively with attorneys, managers, and staff at all levels. Ownership Mindset: Self-starter with a builder mentality, someone who takes initiative, drives projects to completion, and thrives in a fast-paced, growth-oriented environment. Why you should work here: High-Performance Culture: Join a nationally recognized firm that rewards initiative, innovation, and results. Professional Growth: This is a foundational role with direct visibility to firm leadership and opportunities for advancement as the training department expands. Innovation & Impact: Be part of a firm that embraces technology, automation, and performance-driven learning to fuel nationwide expansion. Community & Purpose: Work alongside a team that's not just winning cases, but making a difference in people's lives. Additional perks: Comprehensive medical, dental, and vision insurance Supplemental and disability coverage Paid maternity leave, holidays, and inclement weather days 15 days PTO annually Supportive leadership and a culture that celebrates accountability, growth, and success At Alexander Shunnarah Trial Attorneys, your work will directly contribute to our mission of delivering exceptional client outcomes and building a culture of excellence. As our Learning and Development Coordinator, you'll play a key role in shaping how every employee learns, grows, and performs. You'll be creating more than training, you'll be building a legacy of continuous improvement, empowering teams to thrive, and helping the firm scale with confidence and consistency.

Job Description Job Title: Training Developer Job Type: Contract 36 Months The Training Developer will use instructional design and multi-media skills to analyze, design, develop, help implement, evaluate, and maintain training curriculum and content such as eLearning modules, facilitator guides, job aides, and other resources that will drive organizational learning and results. The designer will apply instructional design theories, practices, and methods in the design as well as assist customer with defining instructional, learning, or performance objectives. POSITION QUALIFICATIONS Education: · Bachelor's degree in a related field preferred. Experience: · Experience with authoring tools (such as Articulate 360), animation software, and/or other similar development tools required. · Training experience (formal or informal) in power generation, power delivery, transmission, construction, or associated fields preferred. · Strong written and verbal communication skills, attention to detail, and ability to work independently or as part of a team . · Microsoft Office Suite experience required. · Experience managing projects is required. · Strong communication, facilitation, presentation, and relationship management skills required. · Experience/proficiency with Learning Management System strongly preferred. · Experience working in a team-oriented, collaborative environment. Obtain results with minimal supervision. Responsibilities Include: · Engage in curriculum planning and development, training design and development. Includes specification of learner outcomes (goals and objectives), content specification and design, selection of instructional delivery formats, strategies and media, materials, and ensuring continuity from course to course. · Execute project plans and adhere to timelines for all learning projects, ensuring that projects are delivered on time and within budget. · Apply tested instructional design theories, practices, and methods in the design of a variety of instructional materials for instructor-led courses, online modules, web-based learned aides, or other products/learning technologies. · Ensure online materials comply with system requirements for the various learning technologies used by the operating companies while applying accessibility standards. · Collaborate with customers, subject matter experts, instructors, and business leaders to develop materials based on information provided. · Upload and maintain content documentation and course folders in various systems such as SharePoint and LearningSOurce. · Maintain courses by editing content and publishing updated course as needed per customer need or governance process. · Manage projects and meet timelines with minimal supervision. · Apply various aspects of adult education, including classroom, and e-learning technologies as related to specific content. · Initiate, plan, organize, monitor, and report own work and provide leadership to project teams, when appropriate. · Research and advocate for new innovations in both learning design and education, identifying opportunities for continuous improvement. Thanks and Regards Sr. Talent Acquisition Specialist Pankaj Mishra ********************************* ***************

Job DescriptionDescription: This assignment will be responsible for, but not limited to, coordinating all training activities to guarantee skilled personnel. COMMON FUNCTIONS Know and follow all standard work procedures and safety rules for all tasks. Ensure that all employees are following safety principles, and that all accidents and incidents are reported immediately. Always adhere to safety principles. Execute the values, philosophy, mission, strategy, policies, and standards of the organization, to achieve the vision of Schnellecke Logistics. Apply the central procedures to the area of responsibility, to ensure the use of best practices in Schnellecke Logistics. Implement continuous improvement processes in their area, in order to create more solid and efficient processes. ESSENTIAL JOB FUNCTIONS Develop and coordinate the orientation process and new hire training programs. Detect training needs and assist in the creation of training plans. Coordinate and/or conduct various training activities; including MHE. Review processes for consistency and feasibility; create new processes where improvements or deficiencies exist. Collect and input data from training records into Schnellecke SKA 360 Training System. Assure that all tools from Schnellecke Toolbox are being applied and improved continuously. Assist operations in daily, weekly, and other activities and special projects when needed. Follow all safety and environmental procedures including promoting and practicing safe work procedures, and following all safety rules at all times. Maintain a high standard of housekeeping to ensure an orderly workstation/place. Complete any and all tasks which are assigned by management. Requirements: True and complete application (no omissions or falsifications Must be able to pass mandatory drug screen Must be able to pass a background check per Schnellecke Logistics Standards Frequently able to walk/move around warehouse floor Must be able to lift up to 33-pound containers and place them in proper locations on a frequent basis

This assignment will be responsible for, but not limited to, coordinating all training activities to guarantee skilled personnel. COMMON FUNCTIONS * Know and follow all standard work procedures and safety rules for all tasks. * Ensure that all employees are following safety principles, and that all accidents and incidents are reported immediately. Always adhere to safety principles. * Execute the values, philosophy, mission, strategy, policies, and standards of the organization, to achieve the vision of Schnellecke Logistics. * Apply the central procedures to the area of responsibility, to ensure the use of best practices in Schnellecke Logistics. * Implement continuous improvement processes in their area, in order to create more solid and efficient processes. ESSENTIAL JOB FUNCTIONS * Develop and coordinate the orientation process and new hire training programs. * Detect training needs and assist in the creation of training plans. * Coordinate and/or conduct various training activities; including MHE. * Review processes for consistency and feasibility; create new processes where improvements or deficiencies exist. * Collect and input data from training records into Schnellecke SKA 360 Training System. * Assure that all tools from Schnellecke Toolbox are being applied and improved continuously. * Assist operations in daily, weekly, and other activities and special projects when needed. * Follow all safety and environmental procedures including promoting and practicing safe work procedures, and following all safety rules at all times. * Maintain a high standard of housekeeping to ensure an orderly workstation/place. * Complete any and all tasks which are assigned by management. Requirements * True and complete application (no omissions or falsifications * Must be able to pass mandatory drug screen * Must be able to pass a background check per Schnellecke Logistics Standards * Frequently able to walk/move around warehouse floor * Must be able to lift up to 33-pound containers and place them in proper locations on a frequent basis

The Infection Preventionist is responsible for the surveillance, analysis, interpretation and reporting of hospital acquired infections (HAI); educating employees about infection prevention; participating in performance improvement activities that reduce the risk of infection; and the development of health system policies and procedures to insure rigorous infection control standards that meet JCAHO, OSHA, Centers for Medicaid/Medicare Services, Centers for Disease Control and Prevention (CDC) and other nationally organized agencies recommendations and requirements. Responsibilities Essential Functions Assists with development, implementation and evaluation of the Infection Prevention and Control Program for Baptist Health. Performs surveillance activities as assigned to identify cases and risk factors, identifies and investigates clusters and outbreaks. Compiles information into meaningful data and reports to appropriate parties. Monitors compliance with Infection Prevention and Control practice, and regulatory guidelines. Identifies Infection Prevention and Control issues, conducts focus reviews as needed, and facilitates resolution by collaborating with appropriate parties. Participate or lead quality/performance improvement activities that reduce the risk of infection. Collaborates with team members to provide education as needed or assigned throughout the corporation. Develops and maintains effective working relationships with medical and operational staff. Communicates effectively with others, including team members. Participates in environmental and regulatory tracers. Participates in creation and review of infection prevention and control related policies and promotes team member compliance. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Represents Infection Prevention and Control on committees and task forces as assigned. Adheres to Orlando Health policies and procedures, value statements, and Commitment to Excellence Standards. Actively seeks learning opportunities related to Infection Prevention and Control. Qualifications Education/Training Bachelor's degree in clinical field: Registered Nurse, Medical Technologist, or Registered Respiratory Therapist OR Bachelor's degree in health or life sciences, or healthcare administration. Licensure/Certification Must maintain active license in the State of Alabama in applicable clinical line Certification in Infection Control (CIC) within three (3) years of hire through the Certification Board of Infection Control and Epidemiology Inc. - renewed every five years. Experience One (1) to two (2) years of clinical, public health, or other healthcare experience. Knowledge in spreadsheet generation, graphics, and word processing applications.

We are located in The Summit! Copy & paste the link below to learn more about our company & the role: ********************************************************************************** THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day! A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest's feelings and needs to make sure they have a great experience. You are the bookends of each guest's experience - their first and last impression of The Escape Game. HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM ● Embodying our mission, vision, and values during every shift ● Using TEG's Party Host Practices Prepare the party venue Connect with guests Keep the energy high Customize the experience Make sure everyone leaves happy ● Using TEG's Hospitality Habits Courtesy Cleanliness Communication ● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by: Checking in guests Coordinating game start times with Team Leader Answering the phone Accurately booking reservations ● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests ● Making groups of 2-50 feel welcome, cared for, and excited for their game ● Using TEG's Steps for Creating TEG Fans Extend the invite Keep the party going Encourage party favors ● Immediately and graciously resolving service failures REQUIREMENTS ● Flexible availability. This role often works nights, weekends, and/or holidays. ● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs. ● Ability to stand for long periods of time (about 75-80% of your shift). ● Align with TEG's Uniform Standards. KNOWLEDGE, SKILLS, & ABILITIES ● Genuine love for serving others ● Flexible, humble, and teachable ● Ability to function both creatively and administratively ● Basic computer abilities ● Exceptional listening skills ● High capacity for creative problem solving ● Energetic, friendly, and patient ● Clear and articulate communicator BENEFITS FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount * Vision insurance * Dental insurance * Flexible spending account * Life insurance * Flexible schedule

About the role The Asset Management Trainer develops, delivers, and evaluates training programs that strengthen Navigate's operational performance across its lines of business, including Performance-Based Contract Administration (PBCA) work performed under HUD Annual Contributions Contracts (ACCs). This role ensures staff and external stakeholders receive timely, accurate, and regulation-aligned instruction related to affordable housing operations, compliance, contract renewals, rent adjustments, voucher processes, Management and Occupancy Reviews, and other program functions. The Asset Management Trainer researches regulatory changes, develops training materials, identifies learning needs, and travels regularly to conduct training and represent Navigate at conferences. Position Title: Asset Management Trainer Reports To: Director, PBCA Contract Administration Paygrade: 31 FLSA Classification: Exempt Role Classification: Hybrid Responsibilities As an Asset Management Trainer, you will be responsible for a variety of duties, including but not limited to: Training Delivery & Program Support Conduct technical training on PBCA-related topics and other affordable housing programs for both Navigate staff and property owners/agents. Provide training that reflects federal, state, local, and contract-specific requirements. Help departmental supervisors regarding processes such as contract renewals, rent adjustments, voucher payments, Management and Occupancy Reviews, and resident concerns. Curriculum Development & Evaluation Research and prepare training tools, materials, policies, and presentations in print and electronic formats. Develop evaluation procedures to measure effectiveness. Analyze evaluation data and recommend or implement improvements under supervisory guidance. Stakeholder Engagement & Communication Interact with senior management, supervisors, and staff to stay informed on department requirements. Maintain open, professional communication with internal and external customers. Represent Navigate and facilitate positive communication during meetings, conferences, and training. Travel & External Representation Travel regularly to conduct customer training, attend conferences, and support other Navigate offices. Maintain relevant professional certifications, including travel required to obtain them. Professionalism & Accountability Take ownership of tasks and follow through on responsibilities. Communicate clearly, respectfully, and effectively in verbal and written forms. Perform additional responsibilities as needed to support organizational objectives. Requirements Conditions of Employment: Must be legally authorized to work in the United States Successfully clear a comprehensive background check & obtain a Public Trust designation A valid driver's license The ability to be insured under all applicable corporate insurance policies Attendance at the annual All Staff meeting is required Qualifications: To qualify for this position, applicants must meet the requirements as described below. Bachelor's degree in social sciences, public/business administration, education, or a related field. 3+ years of training or teaching experience involving real estate, property management, or affordable housing topics. Significant experience may substitute for educational requirements. 7+ years' experience working with HUD Section 8 properties and/or Section 8 program management with a thorough understanding of the HUD handbooks Conditions: Blended work environment for home and regional office work. Employees must maintain a professional and distraction-free home workspace that supports productivity, confidentiality, and secure handling of sensitive information. The role requires regular travel to field offices, partner sites, training sessions, property locations, and meetings. Travel demands may vary based on program requirements and operational priorities.

Creates user information solutions by developing and maintaining applications. Designs, codes, tests, corrects, and documents moderately complex programs and program modifications from supplied specifications, using agreed standards and tools. Conducts reviews of supplied specifications, with others as appropriate. DUTIES AND RESPONSIBILITIES · Defines objectives by analyzing user requirements. · Designs and develops software applications. Sets expectations and priorities throughout software life cycle. Completes tasks using software languages and software products; designs and conducts test suites. · Creates multimedia applications by using authoring tools. · Completes applications development by contributing to team meetings; troubleshooting development and production problems. · Supports users by developing documentation and assistance tools. · Development of proof of concepts on new technologies. · Defines objectives by analyzing user requirements. · Designs and develops software applications. Sets expectations and priorities throughout software life cycle. Completes tasks using software languages and software products; designs and conducts test suites. · Integrates applications by designing database architecture and server scripting; studying and establishing connectivity with network systems, and information servers. · Creates multimedia applications by using authoring tools. · Completes applications development by contributing to team meetings; troubleshooting development and production problems. · Supports users by developing documentation and assistance tools. · Follows approved life cycle methodologies, creates design documents, and performs program coding and testing. · Resolves technical issues through debugging, research, and investigation and looks for ways to improve the applications. · Develop new user-facing features. · Build reusable code and libraries for future use. · Ensure the technical feasibility of UI/UX designs. · Optimize application for maximum speed and scalability. · Assure that all user input is validated before submitting to back-end. · Collaborate with other team members and stakeholders. QUALIFICATIONS The individual must have at least a bachelor's degree in a technical field closely related to Information technology such as mathematics, engineering, computer science, or information systems. A master's degree or above is preferred. EXPERIENCE 2-3 years of experience involved in the SDLC TECHNICAL SKILLS uml, TDD, Agile, Waterfall, V-Model, svn, gitub, Soap, Rest, Json, SSL, web services, maven, artifactory, jenkins, sonar, jira , MongoDB, Node.js, Angular, Jsp, jQuery, HTML5, axis, cfx, wireframes. OTHER SKILLS Ability to work within a team, good communication skills, good problem-solving and analytical skills. Ability to multi-task and meet deadlines.

Salary: $18.80 per hour About Grameen America, Inc. Grameen America Inc. (GAI) is the fastest growing microfinance nonprofit organization in the United States, dedicated to helping low-income entrepreneurial women build businesses to achieve financial independence and mobility. Founded in 2008 by Nobel Peace Prize recipient Mohammad Yunus, Grameen America uses a proven group-lending model based on trust and shared accountability to support female entrepreneurs with affordable loan capital, asset and credit building tools, training & peer support. In 2021, Grameen America launched the Elevate initiative to accelerate the organization's commitment to racial equity. The Elevate initiative aims to meaningfully address systemic barriers and funding gaps that women in financially underserved Black communities face. Elevate branches are currently located in Harlem, NY, Newark, NJ, Memphis, TN, Atlanta, GA, Houston, TX and Birmingham, AL with plans to expand nationally and reach 80,000 Black women entrepreneurs over the next decade. Role Overview: The Community Development Associate (CDA) is an entry-level position responsible for increasing the branch's membership base through various community outreach activities, building new relationships within the community, and maintaining existing ones. The CDA will also lead and manage all member-oriented meetings, which includes loan disbursements, repayments and verifications. The CDA will need to be a strong leader with the ability to lead and build cohesive member groups, facilitate weekly meetings and trainings, navigate various technology platforms, and manage data entry. Key skills for this position include professionalism, attention to detail, time management, responsiveness, and having the ability to multitask and manage a flexible schedule. Primary Responsibilities: Outreach & Recruitment Spread awareness of the Grameen America lending program through community outreach activities and organizing to attract and recruit new members. Grow member base to achieve designated membership growth targets. Maintain accurate documentation of all member searches and other recruiting activities. Follow all company standards pertaining to recruitment activities. Relationship Management Set and manage member expectations regarding program participation (regular meeting attendance and loan repayment). Build meaningful relationships with members. Provide quality customer service support when dealing with members to ensure member satisfaction. Facilitate regular group meetings (virtually and in person); model high engagement behaviors such as starting and finishing meetings on time, using camera when virtual, treating all participants with respect. Manage effective communication with members including via phone, text, email and in person engagement. Provide trainings pertaining to a variety of topics relating to Business and professional development, support the “whole” entrepreneur. Resolve member concerns, issues, and questions in a timely and professional manner. Treating all participants with respect and bringing a high level of energy to every interaction with participants. Financial Management Monitor members' loan amount and related activities, including compliance with loan criteria, disbursements, collection of repayments, and reconciling daily payments. Maintain accurate records for all transactions within member center and branch (such as proper cash matching and posting, compliance with required notifications, etc.). Accurately input and track members loan payments and other relevant data in appropriate systems. Responsible for collection and recovery of all due loan repayments in their respective loan portfolio, including working with the member to develop a plan to address and resolve any financial challenges. Skills and Qualifications: Proficiency in English required. Excellent customer service skills with strong written and communication skills. High level of integrity, professionalism, punctuality, discipline, and attention to detail. Basic logical reasoning and numeric skills. Ability to work independently and with a team-player mentality. Openness to receiving positive and negative feedback. Flexible schedule to accommodate availability of members, center meeting facilitation, info. sessions etc. (Including sometimes adjusting hours to early mornings/late evenings and attendance at weekend events) Education and Experience: Minimum of High School diploma or equivalency preferred, or two years of relevant work experience required 2 years of customer service experience Familiarity with Microsoft Word and Excel a plus. Knowledge and heavy usage required in using computer, laptop, iPad, smartphone, and other similar electronic devices. Depending on location, valid driver's license required. What We Offer You: Medical, dental, and vision insurance plans Paid Holidays, vacation and sick time 401K retirement savings plans Flexible Spending Account (FSA) Wellness platform with two free coaching sessions per month Opportunity for advancement And more! Grameen America is an Equal Opportunity Employer (EEO) committed to diversity and inclusion in its workplace. Grameen America employment decisions are based on job requirements and individual skills and qualifications without regard to the applicant's race, ethnicity, color, religion, sex, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Grameen America, Inc. participates in the E-Verify program. Must be able to legally work in the U.S. Visa sponsorship not provided.

Benefits: 401(k) Dental insurance Flexible schedule Free uniforms Health insurance Opportunity for advancement Full and Part-Time Game Facilitator We are currently seeking active, passionate, and customer service-savvy professionals for the role of Game Facilitator. This position keeps you constantly on the move, with limited time spent sitting down. It may involve tasks that require you to be actively present and responsive in a fast-paced work environment. Activate is taking entertainment into the future by fusing technology and physical activity together to create live-action gaming experiences. You and your group enter a game experience and become the players to actively and mentally complete challenges. Key Responsibilities: Check customers in, take payments, and make reservations Brief new groups prior to the start of the game; Monitor customers in the gaming area and provide explanations if necessary; Participating with customers in active games if needed to ensure customers have an excellent experience; Maintain the rooms by cleaning, painting, and any required maintenance; Troubleshoot, identify, and make minor repairs in the event of a malfunction; Required Skills and Qualifications: Strong communication, multi-tasking, and time management skills Must be flexible and available to work evenings, weekends, and holidays Ability to adapt to unforeseen situations in a calm and efficient manner Must be a people person - energetic, friendly, and outgoing, with the ability to command attention in a crowd. A strong customer service orientation with a commitment to delivering an exceptional customer experience. Must be willing to work various shifts starting as early as 9 am and ending as late as 1 am. Managers will work within the given availability Some troubleshooting and technical ability that can be applied to a wide variety of equipment repair/maintenance needs. Activate provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, genetic information, age, disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws. In addition, Activate complies with applicable state and local laws governing nondiscrimination in employment in every location where Activate has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. Compensation: $14.00 per hour

Develop, evaluate, and coordinate long-term care clinical management educational curriculum for Registered Nurses, Licensed Practical Nurses and Certified Nursing Assistants. Responsible for evaluating and coordinating clinical training and staff orientation for Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants. Essential Job Functions * Develop, evaluate, and coordinate long-term care clinical management educational curriculum for Registered Nurses, Licensed Practical Nurses and Certified Nursing Assistants. * Organize and implement a structured orientation program for Certified Nursing Assistants, Licensed Practical Nurses and Registered Nurses that will ensure that employees are fully acclimated to facility policies, procedures, systems, and nursing department. * Evaluate and coordinate on-boarding and mentoring programs for Registered Nurses, Licensed Practical Nurses and Certified Nursing Assistants. * Develop and implement in-services to educate staff regarding nursing policies, procedures, and employee safety. * Coordinate and conduct employee training on various computer hardware and software systems. * Serve as primary facility contact for routine computer technology needs; i.e. password resets, new user setup, and general troubleshooting. * Provide ongoing feedback to the Director of Nursing/Director of Skilled Nursing Services on the performance and competency of Certified Nursing Assistants and Licensed Practical Nurses. * Maintain a system that indicates the qualifications and competency of nursing department employees. * Assist with screening and interviewing of nursing applicants. * Supervise and direct nursing staff as required. * Administer and track TB test and immunizations as required. * Track employee CPR certification, license, online training compliance, and performance evaluations. * Develop and maintain staffing schedules as required. * Provide direct patient care as required in order to meet the needs of the residents. * Assume additional responsibility and perform other duties and responsibilities including special projects, as assigned. Education and Experience A valid Alabama Registered Nurse license required. Experience in clinical instruction and Certified Nursing Assistant training in a long-term care facility or other related health care facility and completion of the train-the-trainer program approved by the State of Alabama preferred. Must possess CPR certification within thirty (30) days of employment. Physical Requirements for Essential Job Functions * Must be able to move about intermittently throughout the workday. * Must be able to cope with the mental and emotional stress of the position. * Must be able to reach, bend, and/or stoop intermittently throughout the work day. * Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met. * Must be able to push, pull, or move a minimum of 100 pounds utilizing proper body mechanics and assistance. * Must be able to walk/stand 75% of the day.

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States. Current employees, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency): log into UKG and navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process. The Learning Design Specialist is responsible for designing quality learning resources in alignment with the University's vision, utilizing a consistent format with excellent writing, editing, integration of technology, and course design. This role plays a critical role in leading the development and continuous improvement of high-quality, engaging, and instructionally sound courses for both traditional and online learning environments. This position collaborates closely with faculty, subject matter experts, librarians, and academic leadership to design and implement effective learning experiences that align with institutional standards, accreditation requirements, and student learning outcomes. REQUIREMENTS: * A master's degree in Instructional Design, or related field, OR Master's Degree with a post master's degree Certification in Instructional Design, or related field. * Three years of relevant (traditional and online education) course design experience in higher education in an LMS based system. Preferred: * A master's degree or Terminal Degree in Instructional Design or Technology and Design * Five years of relevant (traditional and online education) experience in higher education in course design COMPENSATION is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan with company match. The salary range for this position is $61,700 to $83,500. Click Here to learn more about careers at Herzing University. PRIMARY DUTIES AND RESPONSIBILTIES: Instructional Design & Course Development * Lead Collaborative Course Design: Partner with faculty, subject matter experts, and stakeholders to develop high-quality traditional and online courses aligned with university standards. * Develop and Enhance Instructional Content: Design and integrate engaging instructional materials, assessments, and technology tools that support effective teaching and learning across all formats. * Ensure Quality, Accessibility, and Compliance: Apply best practices in instructional design to create accessible, academically rigorous content that meets accreditation and credit hour standards. * Continuously Improve Courses Faculty & SME Support * Provide consultation and training to faculty and SMEs on course design strategies and redesign strategies, learning technologies, and instructional best practices with the goal of achieving identified quality assurance standards. * Lead virtual workshops, remote sessions, video trainings, and online self-paced programs to build faculty capacity in course development. * Support faculty and academic leadership in aligning course content with learning outcomes, accreditation standards, and professional organizational standards as it relates to content, design and development. Project Management & Innovation * Lead and Manage Course Development Projects: Oversee course design initiatives, ensuring alignment with university policies, and manage timelines to meet project deadlines. * Drive Course Improvements Through Data and Feedback: Use student outcome data, program metrics, and stakeholder feedback to inform content changes and instructional strategies. * Integrate AI into Instructional Design: Leverage AI tools to enhance content development, personalize learning, and improve engagement. * Promote Ethical and Practical AI Use: Develop assessments and assignments that build students' understanding of responsible AI use in academic and professional settings. Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution. PHYSICAL REQUIREMENTS: * Must be able to remain in a stationary position most of the time. * Ability to be available on a flexible schedule to work with faculty, subject matter experts, and vendors as needed in the development process. * Must be able to occasionally move around the work location. * Constantly operates office and/or teach equipment which may include computers, copiers, fax machines, audio/visuals. * Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone. * Visually or otherwise identify, observe and assess. * Occasionally move, carry, or lift 10 pounds. Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time. It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. *************************************** Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at *********************************

Job Title: Training Developer Job Type: Contract 36 Months The Training Developer will use instructional design and multi-media skills to analyze, design, develop, help implement, evaluate, and maintain training curriculum and content such as eLearning modules, facilitator guides, job aides, and other resources that will drive organizational learning and results. The designer will apply instructional design theories, practices, and methods in the design as well as assist customer with defining instructional, learning, or performance objectives. POSITION QUALIFICATIONS Education: · Bachelor's degree in a related field preferred. Experience: · Experience with authoring tools (such as Articulate 360), animation software, and/or other similar development tools required. · Training experience (formal or informal) in power generation, power delivery, transmission, construction, or associated fields preferred. · Strong written and verbal communication skills, attention to detail, and ability to work independently or as part of a team . · Microsoft Office Suite experience required. · Experience managing projects is required. · Strong communication, facilitation, presentation, and relationship management skills required. · Experience/proficiency with Learning Management System strongly preferred. · Experience working in a team-oriented, collaborative environment. Obtain results with minimal supervision. Responsibilities Include: · Engage in curriculum planning and development, training design and development. Includes specification of learner outcomes (goals and objectives), content specification and design, selection of instructional delivery formats, strategies and media, materials, and ensuring continuity from course to course. · Execute project plans and adhere to timelines for all learning projects, ensuring that projects are delivered on time and within budget. · Apply tested instructional design theories, practices, and methods in the design of a variety of instructional materials for instructor-led courses, online modules, web-based learned aides, or other products/learning technologies. · Ensure online materials comply with system requirements for the various learning technologies used by the operating companies while applying accessibility standards. · Collaborate with customers, subject matter experts, instructors, and business leaders to develop materials based on information provided. · Upload and maintain content documentation and course folders in various systems such as SharePoint and LearningSOurce. · Maintain courses by editing content and publishing updated course as needed per customer need or governance process. · Manage projects and meet timelines with minimal supervision. · Apply various aspects of adult education, including classroom, and e-learning technologies as related to specific content. · Initiate, plan, organize, monitor, and report own work and provide leadership to project teams, when appropriate. · Research and advocate for new innovations in both learning design and education, identifying opportunities for continuous improvement. Thanks and Regards Sr. Talent Acquisition Specialist Pankaj Mishra ********************************* ***************

Salary: $18.80 per hour About Grameen America, Inc. Grameen America Inc. (GAI) is the fastest growing microfinance nonprofit organization in the United States, dedicated to helping low-income entrepreneurial women build businesses to achieve financial independence and mobility. Founded in 2008 by Nobel Peace Prize recipient Mohammad Yunus, Grameen America uses a proven group-lending model based on trust and shared accountability to support female entrepreneurs with affordable loan capital, asset and credit building tools, training & peer support. In 2021, Grameen America launched the Elevate initiative to accelerate the organization's commitment to racial equity. The Elevate initiative aims to meaningfully address systemic barriers and funding gaps that women in financially underserved Black communities face. Elevate branches are currently located in Harlem, NY, Newark, NJ, Memphis, TN, Atlanta, GA, Houston, TX and Birmingham, AL with plans to expand nationally and reach 80,000 Black women entrepreneurs over the next decade. Role Overview: The Community Development Associate (CDA) is an entry-level position responsible for increasing the branch's membership base through various community outreach activities, building new relationships within the community, and maintaining existing ones. The CDA will also lead and manage all member-oriented meetings, which includes loan disbursements, repayments and verifications. The CDA will need to be a strong leader with the ability to lead and build cohesive member groups, facilitate weekly meetings and trainings, navigate various technology platforms, and manage data entry. Key skills for this position include professionalism, attention to detail, time management, responsiveness, and having the ability to multitask and manage a flexible schedule. Primary Responsibilities: Outreach & Recruitment Spread awareness of the Grameen America lending program through community outreach activities and organizing to attract and recruit new members. Grow member base to achieve designated membership growth targets. Maintain accurate documentation of all member searches and other recruiting activities. Follow all company standards pertaining to recruitment activities. Relationship Management Set and manage member expectations regarding program participation (regular meeting attendance and loan repayment). Build meaningful relationships with members. Provide quality customer service support when dealing with members to ensure member satisfaction. Facilitate regular group meetings (virtually and in person); model high engagement behaviors such as starting and finishing meetings on time, using camera when virtual, treating all participants with respect. Manage effective communication with members including via phone, text, email and in person engagement. Provide trainings pertaining to a variety of topics relating to Business and professional development, support the “whole” entrepreneur. Resolve member concerns, issues, and questions in a timely and professional manner. Treating all participants with respect and bringing a high level of energy to every interaction with participants. Financial Management Monitor members' loan amount and related activities, including compliance with loan criteria, disbursements, collection of repayments, and reconciling daily payments. Maintain accurate records for all transactions within member center and branch (such as proper cash matching and posting, compliance with required notifications, etc.). Accurately input and track members loan payments and other relevant data in appropriate systems. Responsible for collection and recovery of all due loan repayments in their respective loan portfolio, including working with the member to develop a plan to address and resolve any financial challenges. Skills and Qualifications: Proficiency in English required. Excellent customer service skills with strong written and communication skills. High level of integrity, professionalism, punctuality, discipline, and attention to detail. Basic logical reasoning and numeric skills. Ability to work independently and with a team-player mentality. Openness to receiving positive and negative feedback. Flexible schedule to accommodate availability of members, center meeting facilitation, info. sessions etc. (Including sometimes adjusting hours to early mornings/late evenings and attendance at weekend events) Education and Experience: Minimum of High School diploma or equivalency preferred, or two years of relevant work experience required 2 years of customer service experience Familiarity with Microsoft Word and Excel a plus. Knowledge and heavy usage required in using computer, laptop, iPad, smartphone, and other similar electronic devices. Depending on location, valid driver's license required. What We Offer You: Medical, dental, and vision insurance plans Paid Holidays, vacation and sick time 401K retirement savings plans Flexible Spending Account (FSA) Wellness platform with two free coaching sessions per month Opportunity for advancement And more! Grameen America is an Equal Opportunity Employer (EEO) committed to diversity and inclusion in its workplace. Grameen America employment decisions are based on job requirements and individual skills and qualifications without regard to the applicant's race, ethnicity, color, religion, sex, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Grameen America, Inc. participates in the E-Verify program. Must be able to legally work in the U.S. Visa sponsorship not provided.