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Staff supervisor vs support supervisor

The differences between staff supervisors and support supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a staff supervisor and a support supervisor. Additionally, a staff supervisor has an average salary of $48,991, which is higher than the $47,047 average annual salary of a support supervisor.

The top three skills for a staff supervisor include patients, home health and customer service. The most important skills for a support supervisor are excellent interpersonal, customer service, and training materials.

Staff supervisor vs support supervisor overview

Staff SupervisorSupport Supervisor
Yearly salary$48,991$47,047
Hourly rate$23.55$22.62
Growth rate-10%
Number of jobs93,67696,546
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 55%
Average age4747
Years of experience66

What does a staff supervisor do?

A staff supervisor is responsible for supervising staff and organizing work procedures. Their main duty is to monitor staff. They maintain staff by recruiting, training, and coaching them. They may also gather budget information. They must have good communication skills and be team-oriented.

What does a support supervisor do?

A support supervisor is responsible for monitoring the daily operations of an organization, assisting the team members in resolving customer complaints, and managing process discrepancies to maintain the smooth delivery of services for customer satisfaction. Support supervisors conduct a one-on-one assessment with the team, identifying each member's challenges and strategizing techniques to address those difficulties and reach their maximum potentials. They also look for business opportunities according to industry trends and data analysis that would generate more resources for revenues and increase the company's profitability.

Staff supervisor vs support supervisor salary

Staff supervisors and support supervisors have different pay scales, as shown below.

Staff SupervisorSupport Supervisor
Average salary$48,991$47,047
Salary rangeBetween $34,000 And $70,000Between $31,000 And $69,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Cisco
Best paying industry-Technology

Differences between staff supervisor and support supervisor education

There are a few differences between a staff supervisor and a support supervisor in terms of educational background:

Staff SupervisorSupport Supervisor
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Staff supervisor vs support supervisor demographics

Here are the differences between staff supervisors' and support supervisors' demographics:

Staff SupervisorSupport Supervisor
Average age4747
Gender ratioMale, 46.7% Female, 53.3%Male, 51.8% Female, 48.2%
Race ratioBlack or African American, 9.8% Unknown, 4.9% Hispanic or Latino, 17.7% Asian, 6.1% White, 60.9% American Indian and Alaska Native, 0.7%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.3% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between staff supervisor and support supervisor duties and responsibilities

Staff supervisor example responsibilities.

  • Provide administrative support to include managing and maintaining payroll for office staff member and personnel.
  • Demonstrate leadership and expertise managing schedules for staff and delegating projects as assigned ensuring smooth organization for attorneys.
  • Move up to overnight supervisor quickly.was able to implement new ideas to management to ensure customer satisfaction.
  • Certify instructor for employee CPR a certification.
  • Use POS system to settle customer payments.
  • Supervise the shift and run the floor scrubber.
  • Show more

Support supervisor example responsibilities.

  • Lead the planning and implementation of APPLIX, a call tracking software product on SQL.
  • Manage and maintain various departmental desktops, procedures, tip sheets, reports and inventories using SharePoint.
  • Manage budget allocation, reimbursement, and payroll deductions
  • Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
  • Work with ICD-9 and CPT code.
  • Develop and maintain local ISO standards compliance document.
  • Show more

Staff supervisor vs support supervisor skills

Common staff supervisor skills
  • Patients, 18%
  • Home Health, 13%
  • Customer Service, 12%
  • Rehabilitation, 8%
  • Safety Procedures, 8%
  • Direct Supervision, 8%
Common support supervisor skills
  • Excellent Interpersonal, 18%
  • Customer Service, 12%
  • Training Materials, 5%
  • Patients, 4%
  • Performance Evaluations, 4%
  • Direct Supervision, 4%

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