Guest Room Attendant
Stanford Hotel Group job in Santa Clara, CA
Compensation: $25.92 an hour This description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time. The items described below are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities. This document does not create an employee contract, expresses, implied or otherwise, and does not alter the "at will" employment relationship of the employer and employee. Management reserves the right to change, modify and/or alter any of the duties listed above to meet business demands.
Benefits
* Dental, Medical, and Pension applicable to the Collective Bargaining Agreement
* Vacation, sick and holiday pay
* Free Parking at the hotel
* Meal stipend
* Education Assistance
* Room Rate Discounts with any Hilton Brand Hotel
* Additional Room Discounts for select hotels within portfolio
* Two pairs of slip resistant shoes a year
* Discount rates for travel such as car rental, theme parks, and much more
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
* Keep work area clean and neat, free from dust and litter.
* Loads carts with supplies needed to perform duties.
* Cleans all guest rooms as assigned within the required time limit. Duties in each room include:
* Change bed linens and makes bed.
* Vacuum carpet. Moves furniture as needed to clean.
* Dust and clean all furniture including picture frames, bed frames, lamps, TV's, armoires, desks, etc.
* Clean mirrors, surfaces, windows, walls, etc.
* Thoroughly clean bathroom area by washing the shower/tub, sink, floor, toilet, etc.
* Replace room amenities such as bathroom supplies, drinking glasses, writing supplies, etc.
* Empties wastebaskets.
* Ensure guest room set up complies with standards.
* Reports any discrepancies in room status, why room was not completed, etc. to Inspector.
* Turns in all Lost & Found items following the standard procedures.
* Fills out assignment sheet as each room is completed.
* Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered.
* Interacts with guests to answer questions and provide necessary services. Refers guests to other staff members if needed.
* Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered.
* Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction.
* Be a Team Player and encourage the teamwork attitude among staff.
* Attends department and as necessary, inter-departmental meetings.
* Notify management of any pertinent information related to shift activities.
* Be knowledgeable in all hotel emergency procedures.
* Ensure areas are free of safety hazards and performs all duties in a safe and efficient manner.
* Ensures total guest satisfaction.
* Follow supervisor's instructions and performs other duties as directed or assigned.
SECONDARY JOB DUTIES
* Keeps white room clean at all times.
* Assists in the laundry to wash, dry and fold linens and terry.
* Assists with cleaning and organizing store room as needed.
* Cleans ceilings.
* Moves heavy furniture.
* Strip and make rollaway beds.
PHYSICAL REQUIREMENTS
The frequency codes assigned in these job descriptions are:
Rarely less than 1%
Occasionally 1-33%
Frequently 34-65%
Constantly 66-100%
SITTING: Rarely.
STANDING/WALKING: Constantly on a variety of surfaces (carpet, tile, granite, etc.)
CROUCHING (BENDING AT KNEES): Occasionally. Lifting and completing tasks performed at low levels.
KNEELING/CRAWLING: Occasionally. Lifting and completing tasks performed at low levels.
STOOPING (BENDING AT WAIST): Frequently. Lifting and completing tasks at different levels.
TWISTING/TURNING AT KNEES, WAIST & NECK: Frequently.
CLIMBING: Occasionally.
LEG/FOOT USE: Occasionally.
REACHING (OVERHEAD/EXTENSION): Occasionally. Lifting and completing tasks at different levels.
HANDLING/GRASPING: Constantly.
FINGERING/FEELING: Constantly.
PUSHING/PULLING: Frequently. Pushing carts and vacuum.
LIFTING/CARRYING: Frequently lifting/moving up to 10 pounds. Occasionally lifting/moving up to 25 pounds.
SPEECH REQUIREMENTS: Occasionally required to speak to others in person and on the telephone.
HEARING REQUIREMENTS: Occasionally required to listen to others in person and on the telephone.
VISION: Constantly required to see up close and ability to adjust focus. Occasionally required to see distances.
WORKING CONDITIONS
Safety Requirements: slip resistant shoes.
Exposure to chemicals, noise, vibrations: Exposure to chemicals; may occasionally come into contact with blood borne pathogens, moderate noise conditions of a busy laundry with washing and drying equipment.
Operation of equipment/tools/vehicles: Equipment to include laundry equipment, carts, cleaning tools such as mops, vacuums, dusters, etc.
This is a full-time position and requires flexible schedule including am and pm shifts, weekdays, weekends and holidays.
The Hilton Santa Clara is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ****************************** or call ************** to let us know the nature of your request.
PM Executive Lounge Attendant at Marriott San Diego Gaslamp Quarter - $21.30 hour
Stanford Hotel Group job in San Diego, CA
Marriott San Diego looking for an Executive Lounge Attendant that will deliver quick, efficient, and professional service to all guests. pays $21.30 hr. This is a full time position. The applicant must be available to work a Sunday through Thursday from 3PM to 11:30PM including weekends and holidays as business needs and special events dictate.
Benefits
* Medical (Anthem, Kaiser or Simnsa)
* Dental (Aetna)
* Vision (VSP) and Life (The Hartford)
* Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)
* 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
* Vacation, sick and holiday pay
* Free Parking at the hotel ($200 value)
* Meal allowance per 8hr shift ($10 per shift)
* Room Discounts with any Marriott Brand Hotel (30 different brand globally)
* Additional Room Discounts for select hotels within portfolio
* Two pairs of slip resistant shoes a year
What Will I Be Doing?
* Stocks and maintains supplies in all service areas
* Inspects and prepares all service ware prior to use
* Maintains current knowledge of all menu offerings, to include ingredients, preparation method, presentation, appearance and time required
* Greets guests in a polite professional manner according to Marriott brand standards
* Inspects presentation of all food items to ensure a quality product is delivered
* Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction
* Will assist guest with recommendations, printing of boarding passes and/or other like concierge services
* Clears soiled plates, service ware etc. from service areas and tables to dish wash area, sorts appropriately
* Carries trays of food
* Assists, as required, in preparation of served items
* Maintains cleanliness and sanitary condition of all service and public areas
* Performs all side work duties as assigned
* Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
* Is polite, friendly, and helpful to guests, management and fellow employees
* Complies with required safety regulations and procedures
* Attends appropriate hotel meetings and training sessions
* Complies with our uniform and grooming guidelines
* Other duties as assigned by management
Requirements
* Food and Beverage experience is preferred
* Must be able to multi-task in a busy environment, follow through on guest requests, ensure guest satisfaction, and work as a team player
* Good communication, interpersonal skills are essential
* Food Handler's Card is required within 30 days of hire
\Why San Diego Marriott Gaslamp Quarter?
Are you ready to join the premiere team in the Gaslamp Quarter? We are not the Padres, but we are known as one of the best hotels in Downtown San Diego. We embody the energy and vibe that is the heart of the historic Gaslamp Quarter featuring the best views from our Award Winning rooftop bar Altitude Sky Lounge. Located next to Petco Park, Padres game days are also filled with fun, cheer and team spirit!
Come be a part of our family and help welcome our guests to their home away from home. Making you and our guests a part of one big family. Our mission is for our hotel to be a place where our associates would love to stay and our guests would love to work!
The San Diego Marriott Gaslamp Quarter is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Tracy Smith at ********************** or call ************** or to let us know the nature of your request.
Front Office Manager (Opera PMS knowledge helpful)
San Francisco, CA job
Compensation: $70,000 to $75,000 Annually DOE
S AND RESORTS
Warwick Hotels and Resorts is a refined collection of more than 50 luxury hotels and resorts around the world - from New York to Paris, Geneva to Bali, and Barcelona to Bangkok. All of our sumptuous hotels can be found in prime locations in some of the world's finest business and leisure destinations.
Launched in 1980, Warwick Hotels and Resorts offers a unique collection of luxury hotels that boast a warm welcome and opulent ambiance throughout the world. Known for our quality and unique sense of style, Warwick Hotels and Resorts offers guests, who are looking for out-of-this-world travel experiences the perfect balance of quality, authenticity, luxury standards, and prime location.
We are proud of our passion, our people, and our commitment of delivering the ultimate hotel experience.
The Warwick Hotel in San Francisco is seeking an energetic individual who is goal-oriented, has great attention to detail and excels in guest service. Come join a team that is ready to learn and follow in the direction of excellence.
POSITION PURPOSE
Oversee the daily operations of the front office. Ensure that the front desk and communications meet hotel standards for maximum guest satisfaction. Act as the main contact for guests and other hotel departments. Opera PMS knowledge helpful!
E SSENTIAL FUNCTIONS
Ensure efficient guest registration, check out, and telephone service. Observe front desk agents and ensure that established procedures are completed in accordance with policy and procedure, i.e., proper public relations techniques are utilized, guests are handled both courteously and professionally, proper identification and credit are established and all posting, cash transactions, account settlements, and deposits are handled correctly.
Observe front desk and ensure that their duties are completed in accordance with established policy and procedure, i.e., proper public relations techniques are utilized, calls are handled both courteously and professionally, calls are answered on a timely basis and the proper greetings are used, messages and faxes are handled correctly and efficiently, guest complaints and problems are handled courteously and professionally, and ensure follow through.
Direct and train front desk staff and operators. Assist in new-hire and ongoing training. Direct and assist front desk staff and telecommunications in organizing breaks, ensuring that all work is completed efficiently and according to schedule.
Arrive at the workplace on time in full uniform, prepared with tools and all equipment needed for service. Review the current day's expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly, and that other departments are notified of room assignment. Review the daily room availability and inform staff. Check the status of departures daily. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager. \
Ensure all necessary reports and forms are completed daily.
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
Assist Guest Relations/Receivables as necessary.
Assist in the selection, training, and development of the personal
Any other duties as assigned by the Rooms Division Manager.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Extensive knowledge of the hotel, its services and facilities.
Must have excellent customer relations skills and leadership capability.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computational ability.
Must possess basic computer skills.
Must have excellent leadership capability and customer relations skills.
Auto-ApplySecurity Officer
Stanford Hotel Group job in Santa Clara, CA
The Hilton Santa Clara is seeking a Full Time Security Officer to join our great team and enjoy all the benefits of our exciting hotel environment. This full-time position consists of four workdays; however, there may be occasions when a fifth day is required based on the event schedule.
Position is responsible for the safety and well being of guests, team members and hotel property. Requires monitoring all areas of the hotel during shift patrols.
Compensation $27/hour
Benefits
* Medical (Anthem or Kaiser)
* Dental (Aetna)
* Vision (VSP) and Life (The Hartford)
* Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)
* 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
* Vacation, sick and holiday pay
* Free Parking at the hotel
* Meal stipend
* Education Assistance
* Room Rate Discounts with any Hilton Brand Hotel
* Additional Room Discounts for select hotels within portfolio
* Two pairs of slip resistant shoes a year
* Discount rates for travel such as car rental, theme parks, and much more
JOB DUTIES:
* Responsible for safety and well being of guests and hotel property.
* Makes routine inspections of all facilities - checks banquet rooms, ballrooms, and guest rooms for proper use and safety conditions.
* Monitors receiving areas to assure use only be authorized personnel.
* Completes Incident Reports as required for any injury, theft, burglary, or other occurrences.
* Completes Daily Activity Reports.
* Handles emergency situations as required by the hotel's emergency procedures.
* Performs all other related duties as assigned by the Chief Engineer.
Must be able to work two overnight shifts (11pm-7am) and three night shifts (3:30pm-11:30pm).
The Hilton Santa Clara is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ****************************** or call ************** to let us know the nature of your request.
Executive Lounge Attendant AM - Part Time
Stanford Hotel Group job in San Diego, CA
Marriott San Diego looking for an Executive Lounge Attendant that will deliver quick, efficient, and professional service to all guests. The Executive Lounge Attendant will be tasked with friendly, courteous and efficient quality presentation of food and beverage service to all guests in the Executive Lounge which caters to our Elite Guests and more. Clean and set up buffet and tables in the Executive Lounge and perform other food service related duties, including general cleaning and set up.
This position pays $21.30 hour
This is a part-time position eligible for some benefits.
The applicant must be available to work a flexible schedule generally Monday - Friday from 5AM to 2PM. Must be available to work weekends and holidays for special events or as business needs dictate.
Benefits
* Free Parking at the hotel ($200 value)
* 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
* Sick Pay
* Holiday pay when working the Holiday
* Meal allowance per 8hr shift ($10 per shift)
* Room Discounts with any Marriott Brand Hotel (31 different brand globally)
* Additional Room Discounts for select hotels within portfolio
* Provide Slip Resistant Shoes
What Will I Be Doing?
* Stocks and maintains supplies in all service areas
* Inspects and prepares all service ware prior to use
* Maintains current knowledge of all menu offerings, to include ingredients, preparation method, presentation, appearance and time required
* Greets guests in a polite professional manner according to Marriott brand standards
* Inspects presentation of all food items to ensure a quality product is delivered
* Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction
* Will assist guest with recommendations, printing of boarding passes and/or other like concierge services
* Clears soiled plates, service ware etc. from service areas and tables to dish wash area, sorts appropriately
* Carries trays of food
* Assists, as required, in preparation of served items
* Maintains cleanliness and sanitary condition of all service and public areas
* Performs all side work duties as assigned
* Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
* Is polite, friendly, and helpful to guests, management and fellow employees
* Complies with required safety regulations and procedures
* Attends appropriate hotel meetings and training sessions
* Complies with our uniform and grooming guidelines
* Other duties as assigned by management
Requirements
* Food and Beverage experience is preferred
* Must be able to multi-task in a busy environment, follow through on guest requests, ensure guest satisfaction, and work as a team player
* Good communication, interpersonal skills are essential
* Food Handler's Card is required within 30 days of hire
Why San Diego Marriott Gaslamp Quarter?
Are you ready to join the premiere team in the Gaslamp Quarter? We are not the Padres, but we are known as one of the best hotels in Downtown San Diego. We embody the energy and vibe that is the heart of the historic Gaslamp Quarter featuring the best views from our Award Winning rooftop bar Altitude Sky Lounge. Located next to Petco Park, Padres game days are also filled with fun, cheer and team spirit!
Come be a part of our family and help welcome our guests to their home away from home. Making you and our guests a part of one big family. Our mission is for our hotel to be a place where our associates would love to stay and our guests would love to work!
The San Diego Marriott Gaslamp Quarter is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Tracy Smith at ********************** or call ************** or to let us know the nature of your request.
Public Area Attendant
Westlake Village, CA job
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu's sunny beaches and Santa Barbara's famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.
About the role
Four Seasons Hotel Westlake Village is seeking a Public Area Attendant to join our exceptional Housekeeping team. This role requires strong attention to detail, a commitment to excellence, and a passion for creating a welcoming environment for our guests. The ideal candidate will take pride in delivering impeccable service, ensuring all public spaces in the Hotel are clean, comfortable, and prepared to the highest standards for an unforgettable stay.
What you will do
* Spot clean all furniture and keep it in its proper place.
* Offer assistance to any guest in a courteous and friendly manner.
* Maintain a neat and clean personal appearance.
* Maintain all equipment and supplies and use them in a proper manner.
* Fold towels for restrooms.
What you bring
* High school education or equivalent
* Previous Housekeeping Experience is a plus
* Reading, writing and oral proficiency in the English language.
* Successful candidates must posses legal United States work authorization
What we offer
* Hourly Range: $20.06
* Health Insurance - Medical, Dental & Vision
* Company Match 401K Plan
* Complimentary stays at Four Seasons Worldwide
* Complimentary meals in our Wellness Café
* Laundered Employee Uniform
* Employee Assistance Program
* Investment in your Wellbeing
* Life Insurance
* Complimentary on-site parking
* Training programs, tuition reimbursement
* Growth & Development opportunities
Schedule & Hours
* Full time position
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
Auto-ApplyNight Audit Supervisor
Stanford Hotel Group job in Burlingame, CA
Pay Rate Hourly: $33.48 The Night Audit Supervisor will be responsible for the shift management of the daily Front Office Department operation. This position is also responsible for ensuring the highest level of customer service, quality and preferred standards are met at all times. This is an overnight, full-time position. The applicant must be available to work various shifts, weekends and holidays as business needs dictate. Also must be willing to fill in as needed.
Job Duties:
* Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
* Responsible for Guest Service Agents, PBX Operators, Bellman/Drivers. Also, serve as the Manager on Duty (MOD) at times.
* Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
* Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
* Ensure compliance with Hilton standards
* Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns
* Initiate and implement up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
* Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
* Complete audit procedures, as needed
* Assist in training team members as needed
* Ensure team members have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events
* Attend appropriate hotel meetings and training sessions
* Comply with our uniform and grooming guidelines
* Perform other duties as assigned
Job Requirements:
* High School Diploma/GED or equivalent is required
* Minimum of 1 year of Front Office supervisory experience preferred
* Minimum of 2 years Hotel Front Office experience preferred
* Must have guest service experience, preferably in a hotel environment
* Must be 21 years or older
* Must be able to multi-task in a busy environment, follow through on guest and employee requests, ensure guest satisfaction, and work as a team player
* Good communication and interpersonal skills are essential
* Flexible schedule required for days, evenings, weekends and holidays
* Ability to effectively communicate in English with supervisor, fellow employees and guests
Benefits:
* Medical
* Dental
* Vision
* 401K
* Toll Reimbursement
The Hilton San Francisco Airport Bayfront hotel is centrally located to downtown San Francisco and Silicon Valley. Our hotel has received the 2015 Trip Advisor Certificate of Excellence Award. This honor is awarded to establishments that achieve outstanding traveler reviews on Trip Advisor, the world's largest travel site. Our staff takes great pride in consistently offering an exceptional experience to our guests.
Apply TODAY and join our team!
The Hilton San Francisco Airport Bayfront provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The Hilton San Francisco Airport Bayfront is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to ******************************* or call ************** to let us know the nature of your request.
Senior IT System Administrator
Stanford Hotels job in San Francisco, CA
Salary Range: $100,000-$120,000 - This may fluctuate based on experience or education.
The Senior IT System Administrator is responsible for maintaining and optimizing our IT infrastructure, including Microsoft Active Directory, Office 365, server maintenance, virtualization, cloud infrastructure (primarily Azure), security, and networking. This role requires a high level of technical expertise, strategic thinking, and the ability to work collaboratively with various teams to ensure the seamless operation of our IT environment. The ideal candidate would have a commitment to ongoing learning and staying current with emerging technologies. The position is an in-office position and will report to the Director of IT at the corporate office, located in San Francisco, CA. The position may require on-call and after-hours support, as well as some travel for site visits or training.
WHAT YOU'LL DO:
Microsoft Active Directory:
Administer and maintain Active Directory (AD) and Group Policy Objects (GPOs).
Manage user accounts, permissions, and security groups.
Implement AD best practices and troubleshoot AD-related issues.
Perform regular AD health checks and ensure system integrity.
Office 365 Management:
Administer Office 365 environment, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business.
Manage user accounts, licensing, and service configurations.
Provided support for Office 365 applications and resolved related issues.
Implement and manage data loss prevention (DLP) policies and retention rules.
Server Maintenance:
Oversee physical and virtual servers
Monitor server performance, conduct regular updates, and perform backups.
Troubleshoot and resolve server issues to minimize downtime.
Implement and manage server security patches and updates.
Virtualization:
Manage and optimize virtualization platforms (e.g., VMware, Hyper-V, Nutanix).
Oversee virtual machine creation, configuration, and performance tuning.
Ensure high availability and disaster recovery solutions for virtual environments.
Troubleshoot and resolve virtualization-related issues.
Cloud Infrastructure (Azure):
Administer and maintain Azure cloud services and resources.
Manage Azure subscriptions, resource groups, and service configurations.
Implement and manage Azure security best practices and access controls.
Monitor cloud resource usage, performance, and cost.
Security:
Implement and manage IT security measures, including firewalls, anti-virus, and intrusion detection/prevention systems.
Conduct regular security audits and vulnerability assessments.
Respond to and mitigate security incidents and breaches.
Ensure compliance with relevant security standards and regulations.
Networking:
Administer and support networking infrastructure, including switches, routers, and firewalls.
Monitor network performance and troubleshoot connectivity issues.
Configure and manage VPNs, VLANs, and network access controls.
Implement and support network security measures.
Documentation and Reporting:
Maintain accurate and up-to-date documentation for all IT systems and procedures.
Create and manage system diagrams, configuration records, and troubleshooting guides.
Generate regular reports on system performance, security incidents, and project status.
Collaboration and Support:
Work closely with other IT staff, departments, and external vendors to resolve technical issues.
Provide guidance and mentorship to junior IT staff and helpdesk personnel.
Participate in IT planning and strategy sessions.
WHAT WE NEED:
Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work experience.
10+ years of experience in IT system administration with a focus on Active Directory, Office 365, server maintenance, virtualization, cloud infrastructure, security, and networking preferred
Strong hands-on experience with Microsoft Active Directory, Office 365, VMware/Hyper-V, Azure, and network management.
Relevant certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Security+, VMware Certified Professional, Cisco CCNA/CCNP) are highly desirable.
Excellent problem-solving skills and the ability to work under pressure.
Strong communication skills, both verbal and written.
Ability to work independently as well as part of a team.
Preferred Skills:
Experience with scripting and automation (PowerShell, Azure CLI, etc.).
Knowledge of ITIL or other IT service management frameworks.
Familiarity with additional cloud platforms (e.g., AWS, Google Cloud) is a plus.
WHAT WE OFFER:
Medical/Dental/Vision Plans
Exercise/Gym Discounts
Weight Mgmt./Healthy Eating Programs
Nursing Mothers Programs
Life Insurance / Accidental Death & Dismemberment
Accident Insurance / Critical Illness Insurance / Hospital Insurance
Long-Term Disability & -Short-Term Disability
401k - with a match!
Financial Coaching
Discount Programs - travel & lifestyle / commuter
Career Development
Education Assistance
Team Building Activities (onsite/off-site)
Employee Assistance Programs
Mental Health Support Tools
Holiday pay - 8 days! / Competitive Vacation Time / Sick Pay
Stanford Hotels Corporation is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to
Rebecca Dawes at *************************
or call
************
to let us know the nature of your request.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accounting Manager - H
Stanford Hotel Group job in Santa Clara, CA
Compensation: $37 - $38.50 an hour The Hilton Santa Clara is seeking for a Accounting Manager to join our great team and enjoy all the benefits of our exciting hotel environment! Come be part of one of the finest Hotels featuring 280 rooms in the heart of Silicon Valley next to the San Francisco 49'ers Levis Stadium, Great America Amusement Park and Santa Clara Convention Center.
The Accounting Manager is responsible for developing and implementing comprehensive hotel-wide strategies that deliver products and services designed to meet or exceed the expectations of guests, associates, and owners. Additionally, this role entails overseeing the bi-weekly payroll process.
Benefits
* Dental, Medical, and Vision
* 401K Match
* Vacation, sick and holiday pay
* Free Parking at the hotel
* Meals provided
* Education Assistance
* Room Rate Discounts with any Hilton Brand Hotel
* Additional Room Discounts for select hotels within portfolio
* Two pairs of slip resistant shoes a year
* Discount rates for travel such as car rental, theme parks, and much more
JOB DUTIES:
* Assist in and be responsible for all Accounting records and maintenance.
* Close out for month end.
* Analyzes financial data and market trends and produces accurate forecasts that enable operations to react to changes in the business and facilitates critique meetings to review information with management team. Provides regional and corporate recipients with forecast information in a timely manner.
* Implement appropriate controls to manage business risks. Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability. Ensures compliance with Standard and Local Operating Procedures (SOP's and LSOP's).
* Oversees internal, external and regulatory audit processes and ensure compliance with Standard Operating Procedures (SOP's).
* Daily deposits.
* Completes the over/short report.
* Reimburses cashiers for any due backs.
* Makes unannounced audits of cashiers' banks and audits banks.
* Counts house safe at beginning and end of each shift and maintains the petty cash fund.
* Provides change for Hotel employees and guests. Maintains appropriate amount of change in the house safe as necessary.
* Issues banks to new cashiers and receives same from employees who have left or on leave. Maintains contracts for each cashier and maintains list of all cashiers and banks.
* Reconciles balance sheet and ensures account balances are supported by appropriate documentation in accordance with SOP's.
* Ensures that the P&L is accurate (i.e., costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner.
* Reviews audit issues and ensure appropriate corrections are made.
* Serves as a liaison between corporate, property and insurance carrier when claims are filed.
* Manages through people and reliable systems and processes and assigns team members and other department managers' clear accountability backed by appropriate authority to accomplish goals.
The Hilton Santa Clara is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ****************************** or call ************** to let us know the nature of your request.
Massage Therapist
Westlake Village, CA job
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu's sunny beaches and Santa Barbara's famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.
About the role
Four Seasons Hotel Westlake Village is is looking for a Massage Therapist who shares a passion for excellence, conveys a positive attitude and epitomizes honesty and integrity. Work alongside a dynamic team, performing all massage and body treatments for our guests while providing the highest level of service and professionalism.
What you will do
* The ability to provide professional massage for any client that includes any treatments that are listed on our Spa menu.
* The ability to pay special attention to the guests/customers' needs in an appointment.
* Product and treatment knowledge as to what services are offered and the products that we use and sell in our Spa.
* The ability to be on time to all appointments that are scheduled and to shifts that you are scheduled to work.
* The ability to perform other tasks given by the Spa Manager or other hotel personnel.
* Breakdown, clean and set-up of tables, buffets, and food stations.
What you bring
* Massage therapy license for the state of California required.
* High school diploma and one to two years previous massage therapy experience preferred.
* Excellent reading, writing and oral proficiency in the English language.
* Knowledge of treatments offered in the Spa.
* The ability to recognize repeat guests by name who visit the Spa.
* The ability to have strong communication skills between co-workers and guests.
* Successful candidate must possess legal work authorization in the United States
What we offer:
* Hourly Rate: $16.50
* 401K Retirement savings plan
* Employee Assistance Program
* Investment in your Wellbeing
* Life Insurance
* Complimentary Room nights and discounted rates
* Complimentary Dry Cleaning for Employee Uniforms
* Free meals and on-site parking
* Training programs, tuition reimbursement
* Growth & Development opportunities
Schedule & Hours:
* Part time position
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
Auto-ApplyEngineer Maintenance
Santa Monica, CA job
Viceroy Hotels Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy's vibe-led hospitality is guided by the brand promise "Remember to Live," an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.
Location
Hyatt Centric Santa Monica
Overview
Maintain the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs. Ensure the upkeep of guest areas to maintain an attractive hotel.
Responsibilities
* Assist with the operation maintenance and repair of equipment.
* Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc.
* Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guestrooms meeting rooms the swimming pool and hot tub.
* Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request.
* Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings.
* Outstanding customer service skills
* Excellent written and verbal communication skills
* Ability to plan ahead and stay on schedule despite unforeseen situations
* Ability to understand blueprints, charts, and repair manuals
* Extensive understanding of how industry equipment works
* Testing equipment for performance and compliance with safety regulations
* Excellent critical thinking with the ability to come up with innovative ideas and develop a reasonable time frame for each project
* Ability to work under pressure and still deliver desired good results within tight deadlines
* Excellent leadership skills with the ability to motivate and inspire team members
* Ability to solve problems
* Ability to work effectively as part of a team with the same common goal
* Troubleshooting and repairing HVAC, electrical, and plumbing systems
* Performing preventative maintenance
* Responding to guest requests related to maintenance issues
* Maintaining the exterior of the hotel, including landscaping, parking areas, and building exteriors
* Addressing electrical issues, including lighting, power outlets, and other electrical components
* Addressing electrical issues, including lighting, power outlets, and other electrical components
* Ensuring the safety and security of the hotel by maintaining fire safety systems, performing safety checks on equipment (like elevators), and addressing potential hazards
* Addressing issues related to the building structure, including walls, ceilings, and flooring
* Report the need for any major repairs to Director of Engineering
* Determine the exact cause and location of any fire alarms and communicate finding with management and front desk
* Demonstrate an attitude of cooperation and helpfulness at all times
* Maintain a clean and safe working environment at all times
* Report emergency and unusual situations immediately
* Perform other tasks/jobs as assigned by Supervisor, Manager, or Chief Complex Engineer
Qualifications
* High School diploma or equivalent required.
* Licensed in a trade preferred (plumbing electrical HVAC carpentry etc.).
* Long hours are sometimes required
* Ability to convey information and ideas clearly
* Must maintain composure under pressure
PHYSICAL DEMANDS
* Must be able to lift up to 50 lbs. on a regular and continuing basis.
* Must be able to lift up to 100 lbs. occasionally.
* Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
* Requires manual dexterity to use and operate all necessary equipment.
* Must be able to work in a fast-paced work environment.
Experience: Two - three years experience in related field. Managerial experience preferred.
Licenses or Certificates: Ability to obtain and/or maintain any government required licenses, certificates, or permits.
Grooming: All colleagues must maintain a neat, clean and well-groomed appearance per Viceroy Hotel Group standards
Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests. As an industry in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. If you are interested in working for a company with endless opportunities for advancement and growth, please apply online: ***************************************
Employer will consider all qualified applicants in a manner that adheres to the regulations and requirements of the Fair Chance Ordinance.
EOE
Auto-ApplyEvent Day Bartender
Stanford Hotel Group job in Santa Clara, CA
Hourly Rate: $19.20 Ideal Candidate for this position should be able to work long hours and have flexible afternoon/evening schedule including game days, weekdays, weekends and holiday. Benefits * Dental, Medical, and Pension applicable to the Collective Bargaining Agreement
* Vacation, sick and holiday pay
* Free Parking at the hotel
* Meal provided
* Education Assistance
* Room Rate Discounts with any Hilton Brand Hotel
* Additional Room Discounts for select hotels within portfolio
* Two pairs of slip resistant shoes a year
* Discount rates for travel such as car rental, theme parks, and much more
Some of the job requirements / duties include:
* Previous experience required as a full bar service bartender.
* Current CA Food Handler's Card and RBS required
* Bartending school desirable.
* MICROS knowledge a plus.
* Knowledge in the variety of different beers, wines and spirits.
* Position will take food and beverage orders, courteously and efficiently serve food and beverage to guests and collect payment.
* Responsible for maintenance of bar area, make drinks for restaurant and room service servers.
* Able to work at least 8 hours standing.
All candidates must pass criminal background check and drug testing for employment.
The Hilton Santa Clara is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ****************************** or call ************** to let us know the nature of your request.
Hotel Housekeeping Manager - H
Stanford Hotel Group job in Pleasanton, CA
Hourly Pay Rate $30-33 (DOE) The Residence Inn by Marriott Pleasanton is a lovely all-suite hotel, located near I-580 and I-680, adjacent to the Stoneridge Mall. Our extended stay hotel with 3 floors, 135 suites and 3 meeting rooms offers the "home away from home" experience to our guests. We are currently looking for a Housekeeping Manager. This is a full-time hourly manager position.
What You'll Do:
At the heart of our hospitality is a commitment to excellence, and we're looking for individuals who share that passion. If you thrive in a fast-paced, guest-focused environment and take pride in creating positive, lasting impressions, we invite you to explore this exciting opportunity.
This position will be responsible for the daily operations of the housekeeping department, public space and laundry areas. This position will also be responsible for the supervision of all associates in housekeeping.
This role requires schedule flexibility, including weekends and holidays. Strong communication skills, attention to detail, and a commitment to outstanding customer service are essential for success in this position.
What We're Looking For:
* Previous Housekeeping Manager experience in a full service or limited service hotel or similar job experience preferred
* Previous Housekeeping Supervisor experience (1-2 years) required. Must be willing and able to perform all housekeeping duties.
* A flexible schedule is required, including availability to work morning (AM) shifts, weekends, and holidays.
* Strong attention to detail and a commitment to delivering excellent guest experiences
* High School Diploma or GED equivalent
* Must be 18 years of age or over
* Ability to work in a fast-paced environment
* Good communication skills
* Experience working in a team orientated environment
* Relevant military experience in a comparable capacity
* Fluency in Spanish (both spoken and written) is highly preferred
Why You'll Love Being Part of Our Team:
* Join a welcoming, team-first culture where your contributions truly matter
* Thrive in a vibrant and energetic hotel atmosphere
* Unlock special rates at any Marriott Brand Hotel-over 30 brands worldwide!
* Take advantage of extra discounts at select hotels in our portfolio
* Plan for your future with our 401K retirement plan-featuring a 4% match and immediate 100% vesting
* Stay supported with sick pay and for full-time Team Members we offer benefits including medical, dental, vacation, and holiday pay
The Residence Inn Pleasanton is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ******************************* or call ************ to let us know the nature of your request.
Night Auditor $26.50hr - Full Time at Marrriott SD Gaslamp
Stanford Hotel Group job in San Diego, CA
We are seeking a diligent and detail-oriented Night Auditor to join our team at Marriott San Diego Gaslamp Quarter. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. Your primary responsibilities will include auditing financial records, providing guest services, and ensuring the safety and security of the premises.
This is a Full Time position (30-40 hours) that pays $26.50 per hour. This position is eligible for group health benefits including Medical, Dental and more.
Must be able to work the graveyard shift (typically 11pm-7:30am), icluding weekends and holidays.
Benefits
* Medical (Anthem, Kaiser or Simnsa)
* Dental (Aetna)
* Vision (VSP) and Life (The Hartford)
* Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)
* 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
* Vacation and Sick Pay
* Free Parking at the hotel while on duty ($200 value)
* Meal allowance per 8hr shift ($10 per shift)
* Room Discounts with any Marriott Brand Hotel (31 different brand globally)
* Additional Room Discounts for select hotels within portfolio
* Two pairs of slip resistant shoes a year
Do you enjoy interacting with people? Do you thrive on making someone's day? The ideal candidate is someone who will provide our guests with extraordinary service and enrich the guest experience. They are an outgoing individual who loves to converse with people from all over the world.
ESSENTIAL JOB DUTIES
* Welcomes and registers Guests according to Brand Standards and hotel procedures.
* Check departing Guests out of the hotel according to Brand Standards and hotel procedures.
* Answer all guest questions accurately and resolve problems in a timely manner ensuring guest satisfaction. Authorize revenue allowances as allowed by hotel policy.
* Resolve guest problems and complaints.
* Ensures total guest satisfaction.
* Answer phone lines and assist/direct guests where needed.
* Follow supervisor's instructions and performs other duties as directed or assigned.
* Complete tasks on daily checklist which includes, but is not limited to:
* Monitor for customer care cases, guest chats and work orders.
* Reconcile, balance, audit and/or post all receipts, charges, rooms, etc.
* Run "End of Day" reports. Close the day.
* Completes Management reports and distributes accordingly.
* Maintain Gift Shop to standards including reviewing of placing orders, receiving supplies, restocking shelves and inventory (including alcohol fridge)
* Review Front Desk Passdown(s) when coming on shift and record pertinent information as needed throughout shift.
* Communicate with other hotel departments to maintain a high level of guest satisfaction.
* Maintain and adhere to policies regarding handling of cash bank.
* Process mail, messages, faxes and packages.
* Review and respond to guest comments and requests as needed to third party websites including, but not limited to Booking.com, and Expedia Partner Central.
* Be a Team Player and encourage the teamwork attitude among staff.
* Attends department and inter-departmental meetings as needed or required.
Why San Diego Marriott Gaslamp Quarter?
We are known as one of the best hotels in Downtown San Diego due in large part to the way we not only care for our guests, but our Hosts as well. Our mission is for our hotel to be a place where our Hosts would love to stay and our guests would love to work!
The San Diego Marriott Gaslamp Quarter is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Tracy Smith at ********************** or call ************** or to let us know the nature of your request.
Steward
Westlake Village, CA job
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu's sunny beaches and Santa Barbara's famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.
About the role
Four Seasons Hotel Westlake Village is seeking a Steward to join our dynamic culinary team. In this role, you will be responsible for ensuring the cleanliness and organization of the kitchen, including washing dishes, cleaning equipment, and maintaining sanitation standards. This position plays a vital role in supporting the kitchen operations and contributing to a smooth, efficient service.
What you will do
* Clean and sanitize china, glass, and silver using the dishwashing machine; load and unload dishware and flatware from dishwashing machine and store properly.
* Clean and sanitize all ovens, steam kettles, mixers and other kitchen equipment as well as all kitchen drains, sinks, floors, and walls; clean, dust, seep, mop, polish, scrub, wash, strip, and buff kitchen and pastry shop production areas and hallways.
* Clean and sanitize all pots, pans, and kitchen utensils using the correct cleaning and rinsing solutions.
* Safely set-up, clean, and utilize the silver burnishing machine to clean, polish, sort, and transport silver following a daily or weekly schedule; place damaged or excessively worn pieces in a designated area for repair.
* Safely utilize and store all cleaning compounds, chemicals, and materials including soaking solution utilizing the correct protective clothing.
What you bring
* High school education or equivalent experience.
* One year previous experience as a Steward/Dishwasher.
* The ability to have strong communication skills between co-workers and guests.
* Successful candidate must possess legal work authorization in the United States.
What we offer
* Hourly Range: $21.06
* 401K Retirement savings plan
* Employee Assistance Program
* Investment in your Wellbeing
* Life Insurance
* Complimentary Room nights and discounted rates
* Complimentary Dry Cleaning for Employee Uniforms
* Free meals and on-site parking
* Training programs, tuition reimbursement
* Growth & Development opportunities
Schedule & Hours
* Part time position
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
Auto-ApplyPersonal Trainer
Westlake Village, CA job
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu's sunny beaches and Santa Barbara's famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.
About the role
Four Seasons Hotel Westlake Village is seeking a passionate and dynamic Personal Trainer to join our Center for Health & Wellbeing team. This role is ideal for someone who delivers exceptional guest experiences, has a strong passion for wellness, and excels in both personal training and group fitness instruction. If you're energetic, professional, and ready to inspire others on their wellness journey, we invite you to apply.
What you will do
* Delivers high quality private and group fitness instruction that consistently meets and exceeds the members and guests expectations.
* Handle all member and guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible, resolve customer complaints, assist customers.
* Ability to develop and execute effective training plans that consistently meets and exceeds member and guests health and fitness goals.
* Posses a high level of attention to detail in order to maintain a meticulously clean and tidy fitness facility as instructed by the fitness manager.
* Actively promote personal training and fitness activities through frequent member and guest interaction.
What you bring
* College degree preferred in an exercise science related field (Kinesiology, Exercise Science, Integrative Physiology, Human Movement, Physical Therapy, Exercise Physiology)
* A national certification in Personal Training & Corrective Exercise, NASM, ACSM
* Minimum of 2 years experience providing fitness consultations and personal/group training in a similar club or resort.
* Involvement and knowledge in exercise programming and training for the over fifties age group.
* People oriented with positive attitude, professional appearance, and strong customer service and presentation skills.
* Current First Aid and CPR Certification
* Successful candidate must possess legal work authorization in the United States.
What we offer
* Hourly range: $20.36 + commission
* 401K retirement savings plan
* Employee Assistance Program
* Investment in your wellbeing
* Life Insurance
* Complimentary room nights and discounted rates
* Complimentary dry cleaning for employee uniforms
* Free meals and on-site parking
* Training programs, tuition reimbursement
* Growth & development opportunities
Schedule & Hours
* Part time position
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
Auto-ApplyBanquets Manager
Stanford Hotel Group job in Rancho Cordova, CA
SALARY RANGE: $68,640 - $70,300 The Sacramento Marriott Rancho Cordova is seeking an experienced and dynamic F&B Manager: Banquets to join our Food & Beverage Leadership Team. Our 265-room property has just completed a full top-to-bottom renovation, including 13,000 sq. ft. of flexible meeting and event space. This leadership role offers the opportunity to elevate banquet service operations, deliver exceptional guest experiences, and help drive the reputation of our revitalized, forward-thinking full-service Marriott hotel.
This position is responsible for managing all banquet food & beverage operations, ensuring the highest level of service, guest satisfaction, and financial performance. The F&B Manager: Banquets oversees staff hiring, training, scheduling, event execution, and adherence to Sacramento Marriott's standards while maintaining strong relationships with the Catering, Culinary, and Sales teams.
Key Responsibilities
Operational & Guest Service Excellence:
* Lead all banquet operations including event setup, service flow, guest interaction, and breakdown.
* Maintain Marriott service standards and ensure consistent, high-quality guest experiences.
* Partner closely with Catering and Culinary teams to ensure flawless execution of all events.
* Conduct daily pre-shift meetings, staff briefings, and pre-event inspections.
* Oversee bar service during events, ensuring responsible alcohol management.
* Respond promptly and professionally to guest concerns, utilizing effective service recovery.
Leadership & Team Development:
* Recruit, hire, train, coach, and mentor banquet captains, servers, bartenders, and setup teams.
* Prepare departmental schedules, supervise payroll, and ensure adequate staffing levels.
* Monitor staff performance, document coaching/disciplinary action, and conduct evaluations.
* Promote teamwork, communication, and a positive work environment.
Financial & Administrative Management:
* Manage banquet department budgets, cost controls, and profitability.
* Ensure accuracy of banquet checks, signatures, and payment procedures.
* Control food & beverage flow, equipment usage, linen inventories, and supply ordering.
* Track and report maintenance or safety issues (GXI).
* Maintain banquet spaces to Marriott brand standards-including cleanliness, décor, and equipment care.
Cross-Department Collaboration:
* Work closely with Sales, Catering, Culinary, Engineering, Housekeeping, and Front Office.
* Support restaurant and outlet operations as needed.
* Participate in off-site catering events as required.
Qualifications & Experience:
* Minimum 5 years of progressive banquet operations experience in a full-service hotel.
* Minimum 3 years of banquet management/supervisory experience in an upper-upscale or 4-Diamond hotel environment.
* Experience with major hotel brands preferred (Marriott, Hilton, Hyatt, Starwood).
* Strong leadership, communication, and conflict-resolution skills.
* Ability to manage high-volume functions and multiple events simultaneously.
* Excellent organizational skills with strong attention to detail.
* Proficiency in Microsoft Word, Excel, and Outlook; experience with Marriott systems preferred.
* Ability to work a flexible schedule including days, nights, weekends, and holidays.
* Ability to remain calm during high-pressure situations and deliver exceptional service.
BENEFITS:
* Medical (Anthem/Kaiser)
* Dental (Aetna)
* Vision (VSP) and Life (The Hartford)
* Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)
* 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
* Vacation and Sick Pay
* Room Discounts with any Marriott Brand Hotel (31 different brand globally)
* Additional Room Discounts for select hotels within portfolio
Sacramento Marriott is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Rebecca E. Garcia at **************************************** or call ************ to let us know the nature of your request.
Cocktail Server for Altitude Sky Lounge
Stanford Hotel Group job in San Diego, CA
Altitude Sky Lounge is seeking an experienced Cocktail Server to join their team! Located on the rooftop of the San Diego Marriott Gaslamp Quarter hotel, Altitude is a fast paced environment with an energetic atmosphere and spectacular views. This position is part time. This position pays $17.25 hr.
Candidates must be able to work a minimum of 3 shifts per week upt to 5 as needed. Must be able to work Wednesdays and Thursdays and have flexibility to work Fridays, and Saturdays. Shifts can start as early as 4pm and as late at 2am. During Baseball season and for special events, shifts can start as early as 1pm.
Benefits
* Free Parking at the hotel ($200 value)
* Meal allowance per 8hr shift ($10 per meal period)
* Sick Pay
* Holiday Pay (when working a company holiday)
* Room Discounts with any Marriott Brand Hotel (31 different brand globally)
* Additional Room Discounts for select hotels within portfolio
* Two pairs of slip resistant shoes a year
* 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
Job Duties:
* Greet guests in a timely, friendly manner
* Walk throughout bar during shift to ensure all guests have been served, take all beverage and food orders and deliver as appropriate
* Demonstrate proper knowledge of food and beverage menu items and upsell when possible
* Itemize bills correctly and ensure proper payment
* Maintain constant communication with Bartenders and Beverage Ambassadors to ensure guest satisfaction
* Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales; report all issues to shift supervisor
* Assist in bar area when necessary
* Clean and restock service items
* Follow all appropriate and required steps of service according to the Altitude Sky Lounge policies and procedures
* Perform all side-work duties as assigned
* Maintain a polished appearance and positive attitude
* Always dress with a smile.
* Other duties as assigned
Job Requirements:
* Prior experience as a cocktail server in a fast paced environment
* Must be able to pass background check
Why San Diego Marriott Gaslamp Quarter?
Are you ready to join the premiere team in the Gaslamp Quarter? We are not the Padres, but we are known as one of the best hotels in Downtown San Diego. We embody the energy and vibe that is the heart of the historic Gaslamp Quarter featuring the best views from our Award Winning rooftop bar Altitude Sky Lounge. Located next to Petco Park, Padres game days are also filled with fun, cheer and team spirit!
Come be a part of our family and help welcome our guests to their home away from home. Making you and our guests a part of one big family. Our mission is for our hotel to be a place where our associates would love to stay and our guests would love to work!
The San Diego Marriott Gaslamp Quarter is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Tracy Smith at ********************** or call ************** to let us know the nature of your request.
Hospitality Web Experience Developer
Stanford Hotels job in San Francisco, CA
Salary Range: $90,000-$94,000 - This may fluctuate based on experience or education.
The Hospitality Web Experience Developer will assist with Develop and Implement eCommerce strategies, website management, digital marketing campaigns, content management, customer experience, analytics and reporting, and collaboration.
WHAT YOU'LL DO:
Develop and Implement eCommerce Strategies:
Design and execute comprehensive strategies to increase online visibility, online reservations, and drive revenue growth.
Analyze market and destination trends, competitor websites, and online activities to identify opportunities for improvement and updates.
Website Management:
Oversee the maintenance and optimization of the company's websites, ensuring ease of use and high conversion rates across brand and vanity sites.
Collaborate with web developers and designers to introduce new features and enhancements to vanity websites.
Digital Marketing Campaigns:
Plan and execute digital marketing campaigns including organic search optimization, paid search campaigns, and display advertising.
Monitor and evaluate campaign performance, making data-driven adjustments to maximize ROI.
Content Management:
Partner with the Marketing Manager to ensure all online content is accurate, current, and engaging.
Manage content updates via Hilton and Marriott systems, including imagery and videos,
Review and update hotel and outlet business listings on websites.
Customer Experience:
Optimize the online customer journey, from the initial visit to post-booking engagement.
Implement feedback mechanisms to drive continuous improvement on online booking channels.
Analytics and Reporting:
Use web analytics tools to monitor KPIs and track eCommerce performance.
Regularly provide performance reports to senior management and hotel teams.
Collaboration:
Work closely with corporate and property sales, marketing, and operations teams to ensure eCommerce initiatives align with broader business goals.
Build and maintain relationships with third-party vendors and technology partners.
WHAT WE NEED:
Bachelor's degree in Marketing, Business, or a related field.
3-5 years of experience in eCommerce management, ideally within the hospitality industry.
Proven success in driving online sales and enhancing digital presence.
Strong knowledge of SEO, SEM, PPC, and other digital marketing techniques.
Experience using web analytics tools, particularly the Google Suite.
Strong project management skills with the ability to handle multiple projects concurrently.
Strong analytical skills, with a data-driven approach.
Excellent communication and teamwork abilities.
WHAT WE OFFER:
Medical/Dental/Vision Plans
Exercise/Gym Discounts
Weight Mgmt./Healthy Eating Programs
Nursing Mothers Programs
Life Insurance / Accidental Death & Dismemberment
Supplemental Life Insurance
Voluntary Accident Insurance / Voluntary Critical Illness Insurance / Voluntary Hospital Insurance
Long-Term Disability & Voluntary Short-Term Disability
401k - with a match!
Financial Coaching
Discount Programs - travel & lifestyle / commuter
Career Development
Education Assistance
Team Building Activities (onsite/off-site)
Employee Assistance Programs
Mental Health Support Tools
Holiday pay - 8 days! / Competitive Vacation Time / Sick Pay
Stanford Hotels Corporation is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to
Rebecca Dawes at *************************
or call
************
to let us know the nature of your request.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Hotel Director of Sales and Marketing - Apply today and we can discuss start date later!
Stanford Hotel Group job in Rancho Cordova, CA
Salary Range: $100,000-$115,000 - This may fluctuate based on experience or education. This is a hands-on leadership role with both selling responsibility and team leadership. The ideal candidate is a passionate, results-driven Sales Director with a proven track record of achieving revenue goals and building strong client relationships.
Key Responsibilities
Sales & Marketing Leadership
* Develop, maintain, and implement strategies to drive revenue across all market segments.
* Actively solicit and manage key accounts to generate business.
* Oversee and maintain hotel website, advertising, and marketing initiatives.
* Assist in Food & Beverage revenue growth through strategic promotions.
* Build hotel visibility through community involvement, industry associations, and trade shows.
* Lead, motivate, and support sales and catering team members to exceed targets.
* Prepare and execute annual marketing, promotions, and advertising plans.
* Ensure compliance with administrative procedures, reporting, and budgeting.
Operational & Financial Accountability
* Meet or exceed revenue goals for guest rooms and events.
* Negotiate group and event contracts within established guidelines.
* Monitor market competition, pricing strategies, and service standards.
* Coordinate with internal departments to deliver seamless guest experiences.
* Oversee hiring, training, coaching, and evaluations of Sales & Catering staff.
* Monitor departmental expenses and payroll within budgetary guidelines.
Qualifications & Experience
* 5+ years' experience as a Senior Sales Manager OR 3+ years as a Director of Sales at a full-service property (200+ rooms, 10,000+ sq. ft. meeting space).
* Prior supervisory experience (5 years preferred).
* Four Star/Four Diamond, upscale hotel experience preferred.
* Bachelor's degree in Hospitality Management or related field preferred.
* Previous experience in the Sacramento market a plus.
* Strong organizational, financial, communication, and leadership skills.
BENEFITS:
* Medical (Anthem/Kaiser)
* Dental (Aetna)
* Vision (VSP) and Life (The Hartford)
* Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)
* 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
* Vacation and Sick Pay
* Room Discounts with any Marriott Brand Hotel (31 different brand globally)
* Additional Room Discounts for select hotels within portfolio
Sacramento Marriott is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Rebecca E. Garcia at **************************************** or call ************ to let us know the nature of your requestarriottranchocordova.com to let us know the nature of your request.