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Store assistant vs key holder/manager

The differences between store assistants and key holder/managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a store assistant and a key holder/manager. Additionally, a key holder/manager has an average salary of $35,371, which is higher than the $32,372 average annual salary of a store assistant.

The top three skills for a store assistant include payroll, retail sales and customer service. The most important skills for a key holder/manager are customer service, cash handling, and sales floor.

Store assistant vs key holder/manager overview

Store AssistantKey Holder/Manager
Yearly salary$32,372$35,371
Hourly rate$15.56$17.01
Growth rate--
Number of jobs511,874177,394
Job satisfaction--
Most common degreeBachelor's Degree, 45%High School Diploma, 37%
Average age4343
Years of experience66

What does a store assistant do?

As the name entails, a store assistant helps the store supervisor or manager. You will typically perform various tasks that include processing inventory and replenishing items when they get low, assisting stock clerks in receiving and processing shipments, and performing tasks related to store opening and closing. Additionally, you are expected to provide customer service, including handling customer complaints and facilitating transactions utilizing point of sale software. A store assistant also checks for any product breakage or damage.

What does a key holder/manager do?

A key holder/manager is primarily in charge of opening and closing stores, ensuring that it is secure and in good condition. Moreover, they also are responsible for maintaining the cleanliness of surroundings, managing the surveillance cameras and alarm systems, responding to calls and correspondence, and assisting cashiers or staff when there's an overwhelming amount of customers. A key holder/manager may also participate in helping clients, putting the priority on customer satisfaction. Furthermore, it is essential to implement all policies and regulations to ensure that the store is running smoothly.

Store assistant vs key holder/manager salary

Store assistants and key holder/managers have different pay scales, as shown below.

Store AssistantKey Holder/Manager
Average salary$32,372$35,371
Salary rangeBetween $25,000 And $41,000Between $21,000 And $57,000
Highest paying CityJacksonville, NC-
Highest paying stateRhode Island-
Best paying companyBusch's Fresh Food Market-
Best paying industryRetail-

Differences between store assistant and key holder/manager education

There are a few differences between a store assistant and a key holder/manager in terms of educational background:

Store AssistantKey Holder/Manager
Most common degreeBachelor's Degree, 45%High School Diploma, 37%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiUniversity of Pennsylvania

Store assistant vs key holder/manager demographics

Here are the differences between store assistants' and key holder/managers' demographics:

Store AssistantKey Holder/Manager
Average age4343
Gender ratioMale, 47.0% Female, 53.0%Male, 31.0% Female, 69.0%
Race ratioBlack or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.8% Asian, 6.9% White, 61.6% American Indian and Alaska Native, 0.7%Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.6% White, 61.4% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between store assistant and key holder/manager duties and responsibilities

Store assistant example responsibilities.

  • Team leadership duties including managing store employees, provide training regarding store policy, procedure, and various product education.
  • Monitor and manage inventory with excel and QuickBooks.
  • Operate POS machine, make delicious drinks, and offer great service to customers.
  • Count drawer and balance it, count money to cash out and fill out the POS system.
  • Maintain accurate payroll records and store them according to company retention policies.
  • Demonstrate leadership and time management.
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Key holder/manager example responsibilities.

  • Manage all aspects of day-to-day business operations including budget, payroll, scheduling, problem solving, inventory, company database.
  • Register management of POS system and merchandise returns
  • Operate various POS functions including cash drops, inventory, train new employees, beginning and closing of day, etc.
  • Control expenses including staff schedules and payroll
  • Provide leadership, coaching, and improvement initiative to improve the operational efficiency.
  • Communicate and coordinate with other on-campus organizations and develop leadership and schedule building skills.
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Store assistant vs key holder/manager skills

Common store assistant skills
  • Payroll, 52%
  • Retail Sales, 47%
  • Customer Service, 0%
  • PET, 0%
  • Food Handling, 0%
  • Sales Floor, 0%
Common key holder/manager skills
  • Customer Service, 22%
  • Cash Handling, 12%
  • Sales Floor, 10%
  • Retail Store, 8%
  • Paperwork, 8%
  • Product Knowledge, 5%