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The differences between store assistants and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a store assistant, becoming a sales associate and customer service takes usually requires 6-12 months. Additionally, a store assistant has an average salary of $32,372, which is higher than the $28,654 average annual salary of a sales associate and customer service.
The top three skills for a store assistant include payroll, retail sales and customer service. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.
| Store Assistant | Sales Associate And Customer Service | |
| Yearly salary | $32,372 | $28,654 |
| Hourly rate | $15.56 | $13.78 |
| Growth rate | - | -4% |
| Number of jobs | 511,874 | 298,588 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 45% | High School Diploma, 34% |
| Average age | 43 | 40 |
| Years of experience | 6 | 12 |
As the name entails, a store assistant helps the store supervisor or manager. You will typically perform various tasks that include processing inventory and replenishing items when they get low, assisting stock clerks in receiving and processing shipments, and performing tasks related to store opening and closing. Additionally, you are expected to provide customer service, including handling customer complaints and facilitating transactions utilizing point of sale software. A store assistant also checks for any product breakage or damage.
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.
Store assistants and sales associate and customer services have different pay scales, as shown below.
| Store Assistant | Sales Associate And Customer Service | |
| Average salary | $32,372 | $28,654 |
| Salary range | Between $25,000 And $41,000 | Between $21,000 And $38,000 |
| Highest paying City | Jacksonville, NC | Bellevue, WA |
| Highest paying state | Rhode Island | Connecticut |
| Best paying company | Busch's Fresh Food Market | GEICO |
| Best paying industry | Retail | Manufacturing |
There are a few differences between a store assistant and a sales associate and customer service in terms of educational background:
| Store Assistant | Sales Associate And Customer Service | |
| Most common degree | Bachelor's Degree, 45% | High School Diploma, 34% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Delhi | - |
Here are the differences between store assistants' and sales associate and customer services' demographics:
| Store Assistant | Sales Associate And Customer Service | |
| Average age | 43 | 40 |
| Gender ratio | Male, 47.0% Female, 53.0% | Male, 39.8% Female, 60.2% |
| Race ratio | Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.8% Asian, 6.9% White, 61.6% American Indian and Alaska Native, 0.7% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 9% | 7% |