Supervisor jobs in Jeffersontown, KY

Operations Lead Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance. Key Roles & Responsibilities: The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security. The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics. The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. The Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. The OL Drives productivity by training, coaching, planning, monitoring, and appraising results. The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience. The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store. All other duties are based on business needs. Open Availability (nights and weekends) Qualifications & Competencies: At least 18 years old. High School Diploma/Equivalent. Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. The ability to work effectively independently and within a team. Strong attention to detail, e.g., standards, processes, marketing, etc. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.

The Portfolio Operations leader drives solution and product performance within Indoor Retail through advanced P&L management, prioritization and execution of new product implementation into our factories, recommending and implementing FPP (80/20) behavior, and serves as a liaison between the General Management team and our various internal stakeholders (Operations, Finance, etc.). Responsibilities + Plant ParticipationRegularly participate in relevant factory meetings to keep the GM group informed of opportunities and concerns within the operational environment, enabling proactive problem-solving. + Lead the implementation of new product processes (such as operational lines or software introductions) that require support from the product group within operational facilities. + Facilitate monthly and quarterly SPR reviews, including Gate Reviews and Red Program Reviews. + Oversee the PI process and prioritize accordingly. + Manage Commercial and New Product Development milestones.Financial Management + Prepare regular financial and operational reviews for weekly management discussions to ensure teams remain on track. + Monitor trends and benchmarks critical to achieving top- and bottom-line performance for the P&L. + Drive FPP Simplification Input to Platform Roadmap and Lifecycle + Simplify and prioritize programs in alignment with profit & loss (P&L) investment expectations across the solution stack and regions. + Enable rapid decision-making and empower teams to propose solutions and escalate risks. + Collaborate with Product Managers to drive mid- and long-term growth of respective products through Marketing-Led Opportunities (MLOs).Governance & Decision-Making + Manage review agendas, driving decisions and follow-up actions. + Deploy Vontier Business System tools to enhance portfolio strategy execution.Team Enablement + Coach teams on gate criteria and review readiness. + Promote transparency, accountability, and cross-functional collaboration.M&A and Partner Technologies + Support commercialization of products. + Manage deal desk processes. + Who You Are (Qualifications) Required Skills / Qualifications / Certifications / Tech StackEssential + 6+ years proven experience in portfolio management, product strategy, or business operations. + 5+ years strong leadership and facilitation skills across cross-functional teams. + Demonstrated understanding of Product Improvement, Lifecycle management, Daily Management and Process Improvement frameworks for integrated solutions. + Ability to manage complex investment decisions and resource trade-offs. + Excellent communication and stakeholder engagement skills.Preferable + Bachelor's degree in Business, Engineering, or related field.Deliverables + Product P&L management, margin expansion, and lifecycle simplification. + Visual managed tool listing prioritized program list (PPL) + PPL aligned to Convenience Retail strategy and resource allocation + Ensure alignment of SPR gates to evaluate program readiness for investment decisions, commercialization and product lifecycle + Review programs off-track proposing solutions, resource asks and portfolio/regional implications + Run quarterly/monthly SPR reviews Outcomes + High degree of alignment among finance, operations, and product focused teams + Investment decisions and program prioritization linked to overall Convenience Retail and Vontier strategy + Increased Revenue and Operating Profit through FPP mindset + Accelerate time to revenue, optimize investments + Resource efficiency and utilization across portfolios Competencies + Strategic Thinking: Ability to align portfolio decisions with long-term business strategy. + Leadership & Influence: Facilitate cross-functional collaboration and drive decision-making. + Lean Fundamentals: Proficiency in VBS tools such as Focused Prioritization Planning, Value Stream Mapping, Standard Work, and Kaizen. + Customer-Centricity: Apply Voice of the Customer insights to prioritize high-value programs. + Rapid Decision-Making: Enable fast, transparent decisions through clear governance and data-driven insights. + Growth Mindset: Champion continuous improvement and innovation across the portfolio. + Communication: Clearly articulate priorities, program health, and strategic implications to leadership and teams. \#LI-LP1 #LI-Remote #findyourpath #fuelyourpassion The base compensation range for this position is $112,300 to $143,600 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS INVENCO by GVR** Invenco by GVR is a dynamic and innovative force in the technology-driven retail solutions. Born from integrating groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. Our team members are located in over 20 countries and we are proud of the global diversity of our teams. **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

Shift Available: 12:00 PM - 9:00 PM As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner. Responsibilities Compile production and service records and measure conformance to standards Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements Set up appointment freight deliveries Perform and or assists with billing, rating, manifesting and analysis of freight weight and size Maintain excellent communication with external and internal customers Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel Ensure that Service Center premises are protected and maintained Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations Assist with the facilitation of information meetings with Service Center team members Effectively handle special assignments as directed Qualifications Knowledge of the LTL/ Transportation Industry Has managed Drivers and Dockworkers Knowledge of the surrounding geographical area to the Service Center Benefits Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. You have a strong passion for educating the branch team and partners, helping them stay connected and informed. You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. You have 1+ years of retail banking experience. You have a high school degree, GED, or foreign equivalent. You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills You have 6+ months of Associate Banker (Teller) experience. You have a college degree or military equivalent. Training and Travel Requirement You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. You'll need to be able to travel as required for in-person training and meetings.

JobID: 210693326 JobSchedule: Full time JobShift: : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities * Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. * Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. * Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. * Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. * Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. * Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. * Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills * You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. * You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. * You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. * You have a strong passion for educating the branch team and partners, helping them stay connected and informed. * You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. * You have 1+ years of retail banking experience. * You have a high school degree, GED, or foreign equivalent. * You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills * You have 6+ months of Associate Banker (Teller) experience. * You have a college degree or military equivalent. Training and Travel Requirement * You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. * You'll need to be able to travel as required for in-person training and meetings.

Operations Lead Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance. Key Roles & Responsibilities: The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security. The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics. The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. The Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. The OL Drives productivity by training, coaching, planning, monitoring, and appraising results. The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience. The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store. All other duties are based on business needs. Open Availability (nights and weekends) Qualifications & Competencies: At least 18 years old. High School Diploma/Equivalent. Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. The ability to work effectively independently and within a team. Strong attention to detail, e.g., standards, processes, marketing, etc. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.

Job purpose At Televerde, we strive to delight our clients! When we delight our clients, we create limitless opportunities for individuals across the globe, we wouldn't be able to do this without the Inbound Customer Service Supervisor. The Inbound Customer Service Supervisor will lead, motivate, and develop a team of Customer Service Representatives (CSR) to ensure optimal productivity, workflows, and superior customer service is delivered to our clients. The Customer Service Supervisor will provide effective training and development to ensure our clients are delighted and will oversee policies and procedures to ensure compliance. This individual will work closely with various business lines to meet company objectives. This position is a Full-Time Opportunity located within our partner DOC facility. Essential Functions and Responsibilities Lead, Motivate, and Develop team members to meet and exceed customer service objectives. Ensure optimal workflows are in motion and forecast, prioritize, delegate, and oversee workflow to deliver superior customer service to clients and customers. Continuously review and audit the team's performance to ensure quality assurance and KPI's are met or exceeded by CSR's. Document, track, and report daily, weekly, and monthly metric reports on employee performance measures. Manage, review, and approve team members timecards with high levels of accuracy. Handle escalated calls and sensitive customer inquiries in a professional and timely manner. Serve as a resource and subject matter expert for process changes, quality audits, system enhancements, and customer facing processes and product offerings. Conduct interviews and process new hires as needed. Vocalize recommendations and assist in the implementation of goals and objectives, workflow revisions, scheduling, to provide superior customer service. Will also implement policies and procedures. Effectively communicate with various business lines and stakeholders to resolve issues and meet company objectives. Analyze call volume trends and workflows and report system issues to IT service desk promptly. Additional Projects as assigned by management. Qualifications Provide detailed and accurate performance reports on CSRs in a timely manner. Ability to handle customer grievances in a professional manner and provide coaching and feedback to representatives who handle grievances. Act as a role-model, mentor and develop representatives to align them with promotional opportunities. Technological aptitude and ability to stay abrupt of technological advancements and service offerings. Exceptional Communication skills with all lines of business Education and Experience High School Diploma or GED (Required) Associates Degree or Higher (Preferred) 5 Years of Customer Service Experience or related experience 3 Years of Call Center Experience (Preferred) Experience leading call center representatives (Preferred) This job description is not meant to be all-inclusive of the duties and responsibilities of the job and may change at any time without notice. Televerde provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Advertisement Closes 1/1/2026 (7:00 PM EST) 25-07545 BH/DID Facility Services Supervisor Pay Grade 15 Salary $47,531.28 - $71,298.00 Annually Employment Type EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK Click here for more details on state employment. Hiring Agency Cabinet for Health & Family Services | Dept for Behav Health, Dev & Int Disab Location 1612 Dawkins Road La Grange, KY 40031 USA Description Kentucky Correctional Psychiatric Center (KCPC) is the only state designated forensic psychiatric hospital in the state of Kentucky. Inpatient and outpatient services are rendered statewide to all 120 Kentucky counties. We are looking for a Supervisor to lead our Transcription Department. Our team has a 37.5 hour work week and benefits include health and life insurance, paid sick and vacation leave and retirement benefits. Responsibilities include but are not limited to: * Provides direct supervision over all employees within the Medical Transcription (MT) department, assuring for accuracy of data, completeness of records and submitting complex data reports within established deadlines. * Plans, organizes, supervises and reviews the work of employees to assure economical and efficient operations; verifies accuracy of dictation and timeliness of clinical staff engaged in performing health care functions. This includes management responsibilities of time and attendance, performance evaluations, disciplinary action recommendations, counseling, provision and recommendations for training. * Analyzes and documents the clinical and statistical needs of the facility based on regulatory requirements. Directs the MT staff and coding division in the data collection done by the facility. Utilizes the clinical and statistical information in the software utilized by the facility and analyzes information already stored in the database to determine additional data needs and how to collect these details. * Responsible for the production of complex data reports of clinical staff as requested by Facility Director, Medical Director, Psychology Director and the Director of Health Information Management. Advises program managers regarding system updates, file maintenance and program development. Assists with the agency information resources plan which includes training of the end users and data emergency retrieval. * Contacts the general public, courts, attorneys, state and federal officials and public organizations to explain and interpret Medical Transcription rules, regulations and policies and to resolve problems as well as providing information as to process and compliance with KRS. * Responsible for the preparation, review, accuracy and maintenance of all Medical Transcription records and reports. Prepares correspondence and special reports as needed. Recommends the acquisition of staff, supplies and equipment as needed. Skills and Expectations include but are not limited to the following: * Must be able to type a minimum of 80 words per minute. * Supervisory experience preferred. * Knowledge of medical terminology. * Computer skills. * Ability to multitask. The Cabinet for Health and Family Services (CHFS) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at ************ or ************************** Minimum Requirements EDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: Four years of professional experience in public or business administration, hospital administration, or a related field. Substitute EDUCATION for EXPERIENCE: A master's degree in public or business administration, health, or a related field will substitute for one year of the required experience. Substitute EXPERIENCE for EDUCATION: Additional experience in public or business administration, hospital administration, or a related field will substitute for the required education on a year-for-year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE Working Conditions Typical work setting is that of a state hospital, institution or similar treatment facility. Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. If you have questions about this advertisement, please contact Elisbeth Brooks at ********************** or ************. An Equal Opportunity Employer M/F/D

Food Service Assistant Reports to: Cafeteria Manager and Director of Quality Systems, Operations and Auxiliary Support FLSA: Non-exempt Supervises and oversees the dining area when students are having lunch. Helps keep the dining area clean and pleasant for students. Assists in the cafeteria with the preparation of attractive and nutritious meals. Performs any tasks assigned by the food service manager. Qualifications: Demonstrate aptitude and/or abilities for performing the tasks required. High school diploma or the equivalent. Essential Duties and Responsibilities: Monitor students in the dining area Assist in the cafeteria where needed Clean tables, etc. in the dining area Help clean up between and after serving period Other duties as assigned. PHYSICAL DEMANDS/SPECIAL CONSIDERATIONS: Must be able to lift 40 lbs. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, and use hands to finger, handle, or feel objects, tools, or controls. Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the district. Position Description Written by: Judy Brooks Date Completed: 1/11/2017 Revision Dates: It is the policy of Madison Consolidated Schools not to discriminate on the basis of race, color, religion, sex, national origin, disability, or age, in its programs or employment policies as required by the Indiana Civil Rights Act (I.C. 1971, 22-9-1); Public Law 218 (I.C. 1971, Title 20); Titles VI and VII (Civil Rights Act 1964); the Equal Pay Act of 1973; Title IX (1972 Education Amendments); Public Law 94-142; and Public Law 93-112, Section 504. Part-time employees are eligible for the following: * Life/AD&D and LTD for $2 per year * Dental * Vision * Identity Theft Protection services, employee assistance program, and virtual fitness platform. You would also be eligible for PERF (the Public Employee Retirement Fund) through the Indiana Public Retirement System. This benefit does not cost our employees anything, our school board is very generous and contributes 11.2% of your annual income into the pension, and 3% into the annuity.

Job DescriptionSalary: Purpose: Reporting directly to the Chief Experience Officer, this role oversees the teller and member service teams and is responsible for managing, planning, coordinating, and administering daily branch operations. The position ensures efficient, effective, and timely service delivery that enhances the overall Member experience. The successful candidate will provide strategic leadership and guidance to employees, fostering a culture of empowerment, motivation, teamwork, and innovation to consistently meet and exceed Member expectations. Benefits 9 Paid Holidays Paid Time Off 401k plan with employer match Medical Insurance Employer paid Dental and Vision Insurance Employer paid Life Insurance and Long-Term Disability Position Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides continual positive support for the Credit Union's quality service and friendliness initiatives, including reinforcing the importance of exceeding Member Service expectations to branch employees. Assists in creating a motivational atmosphere - coaching, mentoring, training, counseling, monitoring, and delivering positive feedback/evaluations to employees - to encourage employees to progressively raise their level of Member Service skills and knowledge of Credit Union products and service offerings. Composes and conducts employee performance evaluations and disciplinary actions, as well as prepare employee skill assessments, perform skill observations and facilitate employee coaching sessions. Develops an understanding of the Credit Union's products and services, and a working knowledge of deposit account types and consumer loans, as well as other related program offerings with a willingness and ability to cross-promote. Assesses risks in all financial transactions and new accounts executed by employees. Competently performs all duties of the Teller and Member Service representative roles. Other duties as assigned Education/Experience/Licenses College degree or equivalent work experience in the financial service industry preferred. Credit Union or banking background desired. High school diploma or GED equivalent is required. Minimum of three (3) years progressively responsible experience in leadership and/or supervision within a financial institution required Skills Understands how to properly secure cash, keys, negotiable items, and follows established security standards and procedures used in financial services industry. Competent working knowledge of branch depository and loan operations; sound knowledge of methods and principles of financial services practices and standards including product offerings and cross-selling. Must have the ability to use related computer software and Microsoft Office applications. Provide exemplary member service experience. Excellent time management skills and possess the ability to multitask. Professional verbal and written communication skills. Ability to build rapport and work well in a team environment. Expree Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - New Albany, Briscoe Parkway Division: Solutions Job Posting Title: Supervisor Time Type: Full Time POSITION SUMMARY The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer communication activities daily, including labor scheduling, space utilization, equipment and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing and shipping of products in a manner consistent with company service and cost objectives. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES · Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement. · Effectively keeps senior management and client representatives informed of critical issues that affect the operations · Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in the site's operating agreement with the client. · Implements and reports on-going cost savings measures. Provides ideas and suggestions for more efficient operations. · Meets all client specified KPI's and complies with Quality system requirements. · Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to fairly and equitably supervise, counsel, and (where needed) discipline team members. Provides direction and support to Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities. · Has overall training and evaluation responsibilities of warehouse staff. · Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff. · Reviews pending jobs or trends, plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs. · Trains new staff in assigned duties, or delegate training responsibility to experienced team members. Assesses progress of trainees and adds additional duties as appropriate. · Keeps informed of quantity and quality of jobs being performed throughout the day, providing guidance and advice as necessary. · Assigns supervisory duties to experienced team members acting as leads for lower-level warehouse staff. Keeps abreast of progress or problems. · Keeps Manager advised of progress or problems requiring attention on a daily basis. Holds regular meetings with warehouse staff to assess the group's overall status. Discusses ideas for improvement. Keeps staff informed of new developments. · Assists in the physical operations as needed. · Delivers results by leveraging the skills of the right people at the right time · Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction · Provides ongoing growth and development opportunities for team members · Provides input and conducts annual performance reviews for team members · Supports adherence to Standard Operating Procedures (SOPs). · Supports and trains team members with adherence to SOPs (corporate and client) SKILLS & ABILITIES Education & Experience: · Must have a High school diploma or general education degree (GED) · 3 years' experience working in a logistics/distribution/relevant environment · 1 year experience in a supervisory role · Preferred: Prior MHE certification / knowledge of basic MHE operation Certificates, Licenses, Registrations or Professional Designations · Satisfactory completion of a forklift training program Computer Skills: · Proficient in Microsoft Office (Excel, Work, and Power Point) · RF Scanners · WMS functions Language Skills · English (reading, writing, verbal) · Business communication Mathematical Skills · Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products Other Skills · Strong attention to detail accuracy and accomplish job tasks in a timely manner · Good organizational and personnel skills · Good communication skills, written and oral · Good leadership, supervision, and planning skills · Able to work flexible schedules, including nights and weekends, as required by the operation · Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments and be able to assist as a back-up when the need may arise. · Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. · Work overtime as dictated by business whether mandatory or voluntary. · Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate. CORE COMPETENCIES Leader of Others ☒ Accountability ☒ Business Acumen ☒ Communication / Building Partnership ☒ Developing Oneself ☒ Developing Others ☒ Drive for Results ☒ Embracing Change ☒ Problem Solving ☒ Empowerment ☒ Leadership Excellence ☒ Leading Change ☒ Problem Solving Independent Contributor ☐ Accountability ☐ Communication / Building Partnership ☐ Customer Orientation ☐ Developing Oneself ☐ Drive for Results ☐ Embracing Change ☐ Problem Solving ☐ Professional Competencies PHYSICAL DEMANDS Occasionally · Bending Frequently · Walking and Standing Constantly · Sitting Ability to Lift/Carry and Push/Pull · 11-20 pounds o Reach above shoulder, squat, or kneel. WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.

Client Solution Architects (CSA) is currently seeking a DTT Lead to support our program at Camp Atterbury, IN. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award. How Role will make an impact: * Manages DTT of six WfFs supported simultaneously and independently- deployable as a WfF-specific DTT or multi-function team to fit specific unit-type, training needs. * Supports live and constructive mission command training. * Maintains currency with doctrine published by TRADOC and ensure TUCs are provided the latest training OPORDs and Scenarios. * Maintains DTT flexibility in team member composition to provide modular training support requirements to low density branches such as chemical, sustainment, aviation, engineers, fires, etc. * Works with the TUC to manipulate the OPORD or scenario to meet the unit's needs and to provide a realistic training event. Requirements What you'll need to have to join our award-winning team: * Clearance: Must possess and maintain an active Secret Clearance. * Completed a bachelor's degree, subject immaterial with a minimum of 12 years of military or U.S. Department of Defense (DoD) Experience * Responsible for managing and scheduling all Live, Virtual, Constructive, and Gaming (LVC-G) activities for each MTC under MCTSP. * Key focus is on the synchronization of the national training schedule. * Runs the Weekly Resource Synchronization Meeting (WRSM). * Coordinates region to region and surge support to ensure all training events are properly resourced. * Plans and provides training reports and products to the MTC Staff on task workload. * Maintains the MTC Long Range Training Calendar and coordinates with MTC leadership regarding training events. * Acts as a key leader in the absence of the SM and routinely coordinates with senior operations staff. Why You'll Love this Job: * Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. * You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. * Daily opportunities to develop new skills * Team environment What We Can Offer You: * Compensation * Health & Wellbeing * We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. * Personal & Professional Development * We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. * Diversity, Inclusion & Belonging * We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. * Benefits * Healthcare (medical, dental, vision, prescription drugs) * Pet Insurance * 401(k) savings plan * Paid Time Off (PTO) * Holiday pay opportunities * Basic life insurance * AD&D insurance * Company-paid Short-Term and Long-Term Disability * Employee Assistance Program * Tuition Support Options * Identity Theft Program

31119 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 1022 Rack Room Shoes 1022 Pay Range: 10.75 Destinations Outlets 8000 Factory Shops Blvd About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Jeffersonville, Ohio US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.

Operations Lead Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance. Key Roles & Responsibilities: The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security. The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics. The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. The Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. The OL Drives productivity by training, coaching, planning, monitoring, and appraising results. The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience. The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store. All other duties are based on business needs. Open Availability (nights and weekends) Qualifications & Competencies: At least 18 years old. High School Diploma/Equivalent. Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. The ability to work effectively independently and within a team. Strong attention to detail, e.g., standards, processes, marketing, etc. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. You have a strong passion for educating the branch team and partners, helping them stay connected and informed. You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. You have 1+ years of retail banking experience. You have a high school degree, GED, or foreign equivalent. You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills You have 6+ months of Associate Banker (Teller) experience. You have a college degree or military equivalent. Training and Travel Requirement You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. You'll need to be able to travel as required for in-person training and meetings.

Job purpose At Televerde, we strive to delight our clients! When we delight our clients, we create limitless opportunities for individuals across the globe, we wouldn't be able to do this without the Inbound Customer Service Supervisor. The Inbound Customer Service Supervisor will lead, motivate, and develop a team of Customer Service Representatives (CSR) to ensure optimal productivity, workflows, and superior customer service is delivered to our clients. The Customer Service Supervisor will provide effective training and development to ensure our clients are delighted and will oversee policies and procedures to ensure compliance. This individual will work closely with various business lines to meet company objectives. This position is a Full-Time Opportunity located within our partner DOC facility. Essential Functions and Responsibilities Lead, Motivate, and Develop team members to meet and exceed customer service objectives. Ensure optimal workflows are in motion and forecast, prioritize, delegate, and oversee workflow to deliver superior customer service to clients and customers. Continuously review and audit the team's performance to ensure quality assurance and KPI's are met or exceeded by CSR's. Document, track, and report daily, weekly, and monthly metric reports on employee performance measures. Manage, review, and approve team members timecards with high levels of accuracy. Handle escalated calls and sensitive customer inquiries in a professional and timely manner. Serve as a resource and subject matter expert for process changes, quality audits, system enhancements, and customer facing processes and product offerings. Conduct interviews and process new hires as needed. Vocalize recommendations and assist in the implementation of goals and objectives, workflow revisions, scheduling, to provide superior customer service. Will also implement policies and procedures. Effectively communicate with various business lines and stakeholders to resolve issues and meet company objectives. Analyze call volume trends and workflows and report system issues to IT service desk promptly. Additional Projects as assigned by management. Qualifications Provide detailed and accurate performance reports on CSRs in a timely manner. Ability to handle customer grievances in a professional manner and provide coaching and feedback to representatives who handle grievances. Act as a role-model, mentor and develop representatives to align them with promotional opportunities. Technological aptitude and ability to stay abrupt of technological advancements and service offerings. Exceptional Communication skills with all lines of business Education and Experience High School Diploma or GED (Required) Associates Degree or Higher (Preferred) 5 Years of Customer Service Experience or related experience 3 Years of Call Center Experience (Preferred) Experience leading call center representatives (Preferred) This job description is not meant to be all-inclusive of the duties and responsibilities of the job and may change at any time without notice. Televerde provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Purpose: Reporting directly to the Chief Experience Officer, this role oversees the teller and member service teams and is responsible for managing, planning, coordinating, and administering daily branch operations. The position ensures efficient, effective, and timely service delivery that enhances the overall Member experience. The successful candidate will provide strategic leadership and guidance to employees, fostering a culture of empowerment, motivation, teamwork, and innovation to consistently meet and exceed Member expectations. Benefits 9 Paid Holidays Paid Time Off 401k plan with employer match Medical Insurance Employer paid Dental and Vision Insurance Employer paid Life Insurance and Long-Term Disability Position Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides continual positive support for the Credit Union's quality service and friendliness initiatives, including reinforcing the importance of exceeding Member Service expectations to branch employees. Assists in creating a motivational atmosphere - coaching, mentoring, training, counseling, monitoring, and delivering positive feedback/evaluations to employees - to encourage employees to progressively raise their level of Member Service skills and knowledge of Credit Union products and service offerings. Composes and conducts employee performance evaluations and disciplinary actions, as well as prepare employee skill assessments, perform skill observations and facilitate employee coaching sessions. Develops an understanding of the Credit Union's products and services, and a working knowledge of deposit account types and consumer loans, as well as other related program offerings with a willingness and ability to cross-promote. Assesses risks in all financial transactions and new accounts executed by employees. Competently performs all duties of the Teller and Member Service representative roles. Other duties as assigned Education/Experience/Licenses College degree or equivalent work experience in the financial service industry preferred. Credit Union or banking background desired. High school diploma or GED equivalent is required. Minimum of three (3) years progressively responsible experience in leadership and/or supervision within a financial institution required Skills Understands how to properly secure cash, keys, negotiable items, and follows established security standards and procedures used in financial services industry. Competent working knowledge of branch depository and loan operations; sound knowledge of methods and principles of financial services practices and standards including product offerings and cross-selling. Must have the ability to use related computer software and Microsoft Office applications. Provide exemplary member service experience. Excellent time management skills and possess the ability to multitask. Professional verbal and written communication skills. Ability to build rapport and work well in a team environment. Expree Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Client Solution Architects (CSA) is currently seeking a MCTT Lead to support our program at Camp Atterbury, IN. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon award. Requirements How Role will make an impact: * Acts as MCTT Lead. * Conducts both formal information system operator training and informal over-the-shoulder MCIS training during?collective training event. * Plans, coordinates, and executes individual MCIS and simulation training at squad to corps echelons. * Performs classroom setup, networking of systems and supporting simulations, and instruction on applicable MCIS. * Executes training on the system IAW Army standard Programs of Instruction (POI) following approved course instructional times. What you'll need to have to join our award-winning team: * Clearance: Must possess and maintain an active Secret Clearance. * Bachelors Degree * At least 6 years MCIS teaching experience and is familiar with all MCIS platforms and courseware. * Must be certified and current with Army training doctrine. * Served as assistant instructor for the same courseware; * Has completed a course of study and subsequently completed experience, at a minimum, in the following; Army MCIS, and MCIS software systems, and has completed a formal course of study in the subject(s) to be trained; * Be a subject matter expert who has operated the system; and at least 4 years' service in support to the Army or other defense service. * Contractors should plan during execution for cross training for all personnel to ensure all employees remain operationally and doctrinally relevant. Why You'll Love this Job: * Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. * You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. * Daily opportunities to develop new skills * Team environment * What We Can Offer You: * Compensation * Health & Wellbeing * We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. * Personal & Professional Development * We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. * Diversity, Inclusion & Belonging * We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. * Benefits * Healthcare (medical, dental, vision, prescription drugs) * Pet Insurance * 401(k) savings plan * Paid Time Off (PTO) * Holiday pay opportunities * Basic life insurance * AD&D insurance * Company-paid Short-Term and Long-Term Disability * Employee Assistance Program * Tuition Support Options * Identity Theft Program