Supervisor jobs in Key Largo, FL - 621 jobs

ABOUT OUR CLIENT Top Ranked National Multifamily Contractor actively seeking a Lead Superintendent to lead Multifamily projects through to completion. Lead Superintendent will have the opportunity to work on site for projects throughout the Miami area. JOB DESCRIPTION The Superintendent will have a strong track record of completing Ground Up Multifamily Construction, ensuring their successful delivery within schedule and budget along with the ability to manage vendors, subcontractors, field staff throughout project. Select Responsibilities: Provide field oversight for all phases of assigned construction projects Experience with Ground up multifamily projects (garden and podium style) Develop and manage project schedules. Manage subcontractor performance relationships. Be responsible for both the timeliness and total quality of assigned projects. Prepare project documentation for coordination and effective site management. Implement and execute Quality Control/Quality Assurance program. Promote an Injury-free job site through safety initiatives and award winning Company safety program. CANDIDATE QUALIFICATIONS 8-20 years of construction management and/or craft supervisor experience Engineering, Construction Management or Architectural degree, or equivalent experience Exceptional knowledge of construction processes and procedures; ability to successfully manage complex projects through to completion Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Displays willingness to make decisions and includes the appropriate people within the decision making process Ability to use time productively, maximize efficiency and meet challenging work goals Ability to maintain compliance with all company policies and procedures Observes safety and security procedures and reports potentially unsafe conditions Looks for ways to continuously improve both personally and professionally Must be willing to travel on site to locations nationally Knowledge of all phases of multifamily construction. WHAT'S ON OFFER Competitive base salary ($130,000 - $200,000) plus compensation package to include medical/dental/vision options, 401k, bonus (project/annual), PTO, vehicle allowance or company vehicle, per diem (if traveling), and growth potential Opportunity to join a reputable firm with strong pipeline of projects

ANF is seeking a Lead Superintendent to join the company for an upcoming project starting in early 2026. This role provides overall leadership for on-site field administration, supervision and technical management for a construction operations, including but not limited to direct supervision of foremen, trades, subcontractors, and other construction-related personnel. Our ideal candidate will be able to plan, coordinate and execute construction activities while maintaining/exceeding the construction schedule, keeping within budget, maintaining a safe workplace and promoting/enhancing client relationships. We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. Why Join Us? At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive. As the Lead Superintendent, you will play a pivotal role in shaping the future of our company and ensuring that our projects meet the highest standards of quality and excellence. Company Benefits: Comprehensive health, dental, and vision insurance 401(k) retirement plan with company match Paid time off and holidays Opportunities for professional development and growth Responsibilities include: Assist Planning & Scheduling Department with developing an initial project schedule and communicate sequence and schedule updates to all subcontractors and vendors. Develop, maintain, and enforce a project site logistics plan and temporary facilities plan. Develop, implement, maintain, and enforce a project site-specific safety program in accordance with Policies and Processes, local, state and federal laws to include all subcontractors. Develop, implement, maintain, and enforce a project specific quality assurance and workmanship program to include all subcontractors. Record daily reports. Provide direction to trade persons and subcontractors by coordinating plans, specification and schedules to ensure quality and on-time completion of work. Management of any OSHA site visits. Obtain and install standardized project signage and other required identification material. Participate with the Project Manager in issuance of monthly progress report, monthly payment applications, anticipated cost report and other financial costs reports, In coordination with the Project Manager, develop general conditions budget, and thorough labor cost reporting, manage and control the budget. Working knowledge of all project plans, specifications, contract with Owner, subcontractors, purchase orders, daily correspondence, shop drawings, submittals and all other project related documents and maintain a complete and accurate set of as-builts. Review and provide feedback on all purchase orders and subcontracts. Ensure timely project completion through project scheduling, expediting of material deliveries and the management of material and document submittal/approvals. Responsible for layout and field engineering in accordance with all project requirements. Ensure that all requirements of insurance, safety, labor relations and Equal Employment Opportunity are met. Proactively identify and solve problems to minimize risk. Review, approve, and code subcontractor and vendor payment applications and miscellaneous invoices. Develop and execute a plan for monitoring the completion of punch list items and coordinate all required field inspections. Promote the growth and development of client, subcontractor, and vendor relationships. Qualifications Education: Four (4) year degree in an accredited construction related curriculum (BSCE, BSCM, BSAE, etc.) preferred. Equivalent work experience will be considered in lieu of a degree. Experience: At least ten (10) to fifteen (15) years' experience as a Superintendent or at least fifteen (15) years of construction-related experience, experience with a General Contractor preferred Experience leading teams. Demonstrated mastery in the skills of field management, including supervision, financial reporting, client relationship, interpersonal skills, computer skills, safety/insurance, ability to communicate effectively, both written and oral. Demonstrated success in managing or potential to manage large, single construction projects/phases and multiple team members. Must have strong communication, organization, and leadership skills. Demonstrated ability to train others and monitor their work for quality and completeness. Key Attributes: Comfortable being a leader within the Company, willing to assert yourself when necessary. Accountability. Attention to detail. Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status. **Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.

A leading dermatology company is seeking an Executive Director of Ecommerce & Growth Marketing to lead digital growth initiatives. The ideal candidate will possess a rich experience in growth marketing within the skincare industry, focusing on customer acquisition and retention strategies. This role involves developing comprehensive marketing strategies, managing budgets, and leading a skilled team to achieve ambitious revenue targets. Competitive salary range is $240,000 - $300,000 with an attractive benefits package. #J-18808-Ljbffr

A global snacking company is seeking a Head of Commercial for Latin America & Caribbean to propel regional growth. This role involves shaping commercial strategies, managing distributor partnerships, and overseeing operational excellence across various markets. Candidates should have extensive experience in commercial leadership, financial discipline, and be fluent in Spanish and English. This position offers a competitive salary ranging from $180k to $250k annually, with additional benefits and performance incentives. #J-18808-Ljbffr

The AV Supervisor will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Travel between Tampa, Baltimore, and Pittsburgh as operational needs require. Qualifications 3+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a supervisory or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Work Environment Significant travel required - approximately 90% of the time across locations.

Job Title: Hospitality Operations Manager Compensation: Competitive salary range, commensurate with experience (estimated range: $60,000-$80,000 annually) Schedule: 8 am to 5 pm, Monday through Friday Position Overview A premier financial services firm is seeking an experienced Hospitality Operations Manager to oversee and lead an on-site hospitality team in a high-profile corporate environment. This role is ideal for a hospitality professional with leadership experience from luxury hotels, fine dining, or high-end restaurant management who is looking to transition into a corporate setting. The Hospitality Operations Manager will be responsible for delivering an elevated client and employee experience while managing daily operations, team performance, and service standards. Key Responsibilities Lead, manage, and develop a hospitality-focused team to ensure exceptional service delivery Oversee daily hospitality operations, ensuring consistency, professionalism, and attention to detail Serve as a senior point of contact for internal stakeholders regarding hospitality and service needs Establish and maintain service standards aligned with a high-end corporate environment Coach and mentor team members, fostering a culture of excellence and accountability Collaborate cross-functionally to support meetings, events, and client-facing activities Monitor workflows, staffing coverage, and service execution Ensure adherence to company policies, procedures, and safety standards Qualifications Prior leadership experience in luxury hospitality, fine dining, hotels, or high-end service environments required Proven ability to manage and motivate teams in fast-paced, high-expectation settings Strong client service mindset with a polished, professional presence Excellent communication, organizational, and problem-solving skills Comfortable working in a corporate environment while maintaining hospitality-level service Why This Role Opportunity to bring luxury hospitality expertise into a professional corporate setting Leadership-focused role with visibility and impact Competitive compensation aligned with experience All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

A leading South Florida construction firm is seeking an experienced Lead Superintendent to manage the delivery of garden-style multifamily communities in the Miami - Fort Lauderdale area. This is a high-impact role for a proven leader who can drive quality, safety, and schedule performance on complex residential projects. Key Responsibilities: Oversee all on-site construction activities for garden-style multifamily projects. Manage subcontractors, vendors, and field teams to ensure smooth operations. Maintain strict adherence to safety standards, building codes, and project specifications. Develop and monitor project schedules, proactively resolving delays or conflicts. Serve as the primary on-site point of contact for owners, architects, and project managers. Ensure top-tier quality control and timely completion of all phases. Qualifications: 7+ years of experience in multifamily construction, with at least 3 years in a superintendent leadership role. Demonstrated success managing garden-style multifamily projects from start to finish. Strong knowledge of construction processes, scheduling, and safety compliance. Exceptional leadership, communication, and problem-solving skills. Ability to thrive in a fast-paced environment and manage multiple priorities. Preferred: Familiarity with the Miami market or similar regions. Bilingual (English/Spanish) is a plus. What They Offer: Competitive compensation and performance-based incentives. Comprehensive benefits package (health, dental, vision, 401k). Career growth opportunities with a respected industry leader. A collaborative team environment and exciting projects in a booming market.

Job Title: Supervisor Operations- Cold Food About us LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America. Role Purpose Statement We are seeking an energetic and detail-oriented Cold Food Supervisor who thrives in a fast-paced production environment and enjoys leading a team dedicated to delivering high-quality chilled food products to our customers. This individual will oversee cold food preparation operations, ensuring compliance with food safety standards, maintaining product integrity, and engaging employees in all safety and performance initiatives. Main Accountabilities Supervisor Responsibility Oversee daily cold food production activities, ensuring proper organization, staffing, and adherence to delivery timelines. Conduct daily team huddles to communicate goals, safety reminders, and production priorities. Schedule and manage staff to meet labor productivity and minimize overtime while maintaining quality standards. Ensure compliance with all regulatory requirements, including FDA, USDA, OSHA, HACCP, GMP, and company-specific food safety protocols. Monitor temperature controls and storage conditions to maintain product freshness and prevent contamination. Document and review department processes to identify and implement continuous improvements. Guarantee on-time and accurate assembly of cold food items for catering and flight services. Enforce strict adherence to safety regulations and hygiene practices in cold food handling areas. Perform other duties as assigned to support operational excellence. Leadership Inspire, coach, and develop team members within company policies and procedures. Promote company values and management principles within the department. Monitor productivity and cost metrics; take corrective action when deviations occur. Champion company initiatives such as Quality Assurance, HACCP compliance, Lean Manufacturing, Employee Safety, and continuous improvement programs. Knowledge, Skills and Experience Bachelor's degree or equivalent experience required. 1-3 years of supervisory experience in food production or cold food operations preferred. Strong problem-solving and leadership skills with the ability to motivate and guide teams. Excellent interpersonal and communication skills. Ability to manage multiple priorities in a high-volume, time-sensitive environment. Working knowledge of OSHA, GMP, FDA, USDA, EPA regulations, and HACCP principles. Proficiency in Microsoft Office and Windows-based applications. Strong organizational skills and attention to detail, especially in temperature-sensitive environments. LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Driven by our Passion for People, our Operations Supervisors are experts in coaching, training and bringing the best out of our agents. Developing talent is their bread and butter-and our Ops. Supervisors consistently perform at a high level. They report directly into the Site Director of their respective sites. They are primarily responsible for coaching their team of agents, developing talent, monitoring wait times, reporting on key metrics and managing escalations. Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA-and we don't use the word “strive” lightly. It embodies what we value. Qualifications: Proven track record of ALL of the following: [S]ervice [T]enacity [R]esponsibility [I]ntegrity [V]ersatility [E]ntrepreneurship Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness Empathetic and active listening Excellent communication skills: concision and clarity Passion for coaching, providing feedback and developing talent Positive outlook and enthusiastic attitude Conscientious team player Driven by delivering results Professional demeanor, put together Dependable and consistent 2-5 years of contact center or customer service experience with a minimum of two years in a leadership/management role Thrives in a fast-paced environment with changing priorities and goals Responsibilities: Model Inktel's Passion for People in every interaction. Lead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world-class customer service on all customer interactions, delivering on their commitments, and maximizing their potential. Implement strategies to keep attrition low. Oversee the day-to-day operation of your assigned program and ensure that program goals, such as service level, quality, and staffing, are met. Drive a culture of accountability, continuous improvement, and personal excellence. Communicate key messages effectively to ensure that direct reports are well informed about issues that may impact them or their customers. Prioritize objectives with little-to-no assistance, find issues and create and execute on solutions that address those issues. Work constructively with other departments, such as client services, quality assurance, training, and recruiting, to share ideas and leverage best practices. Develop and audit quality assurance strategies to ensure the delivery of world-class service. Salary & Benefits: The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, and a 401K plan. Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Floor / Production Manager Company: Miami Mixed Media About Us We're Miami Mixed Media, a creative production studio proudly rooted in Miami's Little River district. For over 10 years, we've been known for our craftsmanship, innovation, and dedication to excellence in custom print and embroidery production. We collaborate with brands, artists, and organizations to bring their visions to life-combining creative design, precision production, and a genuine passion for quality. As we continue to expand, we're becoming a true staple in Miami's creative and manufacturing community, and we're looking for talented individuals who want to grow with us. Position Overview The Floor / Production Manager oversees day-to-day operations across screen printing, embroidery, DTG, and finishing departments. This role is responsible for supervising staff, monitoring quality control, coordinating schedules, and maintaining a safe and organized work environment. The ideal candidate will have prior experience in print or embroidery production, strong leadership skills, and the ability to balance speed, accuracy, and team morale. Key Responsibilities Manage daily operations across screen printing, embroidery, DTG, and finishing. Assign jobs, monitor progress, and ensure deadlines are met. Troubleshoot production issues quickly to minimize downtime. Lead, motivate, and supervise production staff on the floor. Train team members on equipment, safety, and quality standards. Ensure all products meet client specifications and quality standards. Conduct spot checks during production runs and address defects immediately. Collaborate with management to set daily/weekly production schedules, track orders, and adjust priorities as needed. Ensure equipment is maintained, safety protocols are enforced, and the workspace stays production-ready. Qualifications Required: 3+ years of experience in screen printing, embroidery, or related production. Strong leadership and team-management skills. Ability to multitask and manage tight deadlines. Knowledge of production equipment, inks, threads, and materials. Attention to detail and commitment to quality. Preferred: Previous supervisory or management experience in a print/embroidery shop. Bilingual (English/Spanish) for easier communication with team members. Familiarity with scheduling tools and workflow management. Compensation & Benefits Competitive salary - based on experience and role responsibility Quarterly and annual performance-based bonuses Paid vacation and sick days Holiday pay 401(k) and/or IRA retirement plans with matching contributions Individual coverage health care Flexible spending account (company credit card to offset work-related expenses) Team building activities and events Exclusive company swag and merch A fun, collaborative, and pet-friendly work environment with our shop dogs, Cha Cha & Pelusa How to Apply Send your résumé and a brief note about your print/embroidery production leadership experience to ************************* . Please include “Floor / Production Manager” in the subject line.

CottonImages.com is currently seeking an Experienced Screen-printer/Setter/Production Manager to join our Team! We are seeking an experienced screen printer who can also take on the role of a setter. As a setter, your primary responsibility will be setting up the screen printing machines for production. We are looking for someone who has experience and can also lead the production team. Requirements: Experience with screen printing and operation of M&R style machines Proven experience in screen printing and machine setup Strong understanding of various screen printing techniques and inks Bi-lingual- Spanish and English Able to work in a fast-paced environment Detail orientated Extremely organized Basic computer skills Responsibilities: Ensure the quality coming off the production line matches the quality of an approved sample. Set up and prepare screen printing machines for production runs Ensure accurate alignment (registration) of screens for multi-color prints Load screens, adjust print heads, and set ink levels Ensure product is packed per customers' requirements. Monitor and maintain the quality of all incoming orders. Resolve problems quickly as they arise. You must share our company values -Perfection is our pursuit. Job Type: Full-time Experience: Screen printing: 5 years (Required) M&R machines: 3 years (Required) Ability to Relocate: Doral, FL: Relocate before starting work (Required) Work Location: In person

Job Description SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Basic Function - Assist in the day-to-day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business. Participate in programs to improve client and customer satisfaction. Assist in the management of day-to-day activities of the assigned locations. Assist with management duties as assigned. Courteously assist customers. Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager. Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager. Assist with cleanup of debris, water, oil spills and etc. Substitute for any position, if necessary. Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage. Complete other duties as needed. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience - Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience. Oral Communication - Speaks clearly; Listens and gets clarification; Responds well to questions. Written Communication - Writes clearly and informatively; Able to read and interpret written information. Customer Service - Maintains positive attitude. Responds to requests for service and assistance. Adaptability - Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events. Judgment - Exhibits sound and accurate judgment. License Requirement - The employee will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record. Physical Demands - These physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects and to talk. The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Lead, Sales (Key Holder) role You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand. Responsibilities · Create engaging experiences for customers by sharing expertise on enhancing your home · Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures · Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests · Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts · Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority · Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy Criteria · Effective communication, organization and leadership skills · Proven ability to motivate and influence others through personal actions and examples · 1-3 years retail sales experience with shift supervision experience preferred · 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required) Physical Requirements · Must be able to be mobile on the sales floor for extended periods of time · Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques · Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). Benefits Just for You Depending on your position and your location, here are a few highlights of what you might be eligible for: · A generous discount on all Williams-Sonoma, Inc. brands · A 401(k) plan and other investment opportunities · A wellness program that supports your physical, financial and emotional health · Paid vacations and holidays (full-time) · Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) · Cross-brand and cross-functional career opportunities · Online learning opportunities through brand specific resources and WSI University WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Full-time Description The Claims Supervisor manage the operational activities and staff of the Revenue Cycle Department in accordance with the Company guidelines, client needs, State and Federal requirements. Duties and Responsibilities · Oversee and manages daily activities and functions of the Collection and Claims Examiners processing claims for services that are Fee for Service with the health plan. · Responsible for overseeing the Revenue Cycle Management department's daily operations, including but not limited to, running daily/frequent reports to ensure claims are processed timely, accurately, and in compliance with all federal and state healthcare plan laws and regulations. As well as, positing of all 835 payments. · Develop, implement, and update Claims Policies and Procedures to ensure compliance with CMS, Medicaid, HIPPA regulations, and health plan requirements. · Report overpayments, underpayments, and other irregularities. · Manage and close out claims open tickets and provider claims disputes. · Ensure optimal handling of all claims, investigate claims issues, and provide claims training for all business units. · Work together with Provider Servicing and participate in provider education, as necessary. · Maintain a fully comprehensive understanding of the covered benefits, coding, and reimbursement policies and contracts. · Act as Subject Matter Expert in issues related to claims processing, payment dispute resolution, cost containment, audit processes, and contract interpretation. · Actively collaborate with management and staff to ensure that “best practices” are followed and continually seek efficient and innovative processes, technologies, and approaches to optimize the use of resources and enhance operations. · Conduct analysis around various claims payment processes to ensure accuracy of system configuration and provider payments. · Investigate and resolve problem claims, while focusing on improving errors and problems to prevent future occurrences. · Perform and execute various claims process testing requests to ensure desired results are met to support accurate claims payments. · Analyze and adjudicate complex claims when examiner is requesting Supervisor review. · Adjudicate claims by, including but not limited to, applying medical necessity guidelines, determining coverage and completing eligibility verification, identifying discrepancies and applying all cost containment measures when necessary. · Process medical claims by approving or denying documentation, calculating benefits due initiating a payment or denial letter when necessary. · Follow any center for Medicare and Medicaid (CMS) changes affecting claims processing. · Perform pre-payment audit and payment cycle. · Complies with performance standards as set forth by the department head. · Follow company policies, procedures, and guidelines to ensure legal compliance. · Update claims knowledge by participating in educational opportunities, whether system oriented or medical coding/terminology/interpretation. · Update and maintain departmental and specialty network standards of operating procedure (SOP). · Regularly meet with VP of Operations - to discuss and resolve reimbursement issues or billing obstacles. · Performs one on one meeting with the individual staff members. Requirements Knowledge · 6+ years of Claims Adjustment experience/ previous claims processing experience. · Knowledge in Podiatry, Orthopedic, Dermatology and/or Pain Management specialties preferred. · Knowledge of HIPAA policies and Compliance. · Medical Terminology including ICD (10) and CPT Knowledge. · Associates degree preferred. Skills · Proficient in Microsoft Office programs. · Previous experience with systems processing. · Research skills. Salary Description $60,000.00 - $65,000.00 per year

As a Golf Services Supervisor you will ensure that each golf guest is provided a warm welcome and sense of genuine care when entering the golf services area just beyond the Blue Monster Shop lawn. You will ensure that each golf guest is fully aware of the golf sequence of service and provide any number of services to assist them along in the process. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: Supervise, train, and assist all golf outside services and practice facility associates. Assist associates with compliance requirements (breaks, time clock punches, uniform standards, resort policies, etc.) Supervise and assist with guest service problems providing resolution. Supervise and assist with daily golf bag check-ins and check-outs. Supervise and assist with all daily golf bag movement tasks. Responsible for all opening and closing golf outside services shift tasks (locks, golf bags, rentals, carts, range, utility vehicles). Assist with cleanliness and presentation of work areas. Provide daily walk thru audits and evaluations for department to be given to Resort Head Golf Professional. Assist with ranger, starter, and practice facility tasks. Complete all other assignments as requested by department supervisors or manager. Responsible for complying with all spirit to serve basics and for providing leadership to all associates while implementing these basics. Responsible for complying with all department objectives and for providing leadership to all associates while implementing these objectives. Maintain cleanliness of the surrounding area to include the Blue Monster shop lawn, main road, flower beds, and perimeter area of golf service area. Contact necessary departments via radio with any guest concerns or challenges to ensure immediate guest recovery and problem resolution. Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION PGA Apprentice Level 1, 2, or 3. Level 2 or higher preferred. Must have at least 4 years' experience in the golf business. EXPERIENCE Previous experience working in a golf environment. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Event Operations Supervisor reports directly to the Housekeeping Manager and is responsible for supervision and direction of events setup and housekeeping staff team and temporary labor employees in their duties of general building cleaning, as well as event room/hall set-ups and breakdowns as required for the Miami Beach Convention Center, campus and associated exteriors parcels (Pride Park, Collins Canal Park, Venu & Rum Room). This role pays an hourly rate of $19.00-$21.15 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until April 10, 2026. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervises and assists housekeeping workers and temporary labor workers in the general cleaning of the venue, MBCC campus, and its equipment/inventory. Supervises and assists setup workers and temporary labor workers in the set-up of tables, chairs, risers, stages, and other associated equipment required for all meeting rooms, exhibition halls, pre-function/lobby, and/or MBCC campus space. Works with the Event Operations Manager and the Assistant Event Operations Manager in the development of daily work tasks sheets and ensures that these tasks are completed in a first class and efficient manner. Works in conjunction with the public safety and venue operations departments to ensure that comprehensive energy conservation and safety programs are adhered to in the daily operation of the building. Trains and effectively communicates with staff regarding responsibilities and expectations. Advise and provide recommendations of staff's qualifications. Works with staff to develop and maintain a service-oriented attitude. Assists in the adjustment of floor plans with Event Managers, General Service Contractors, AV Partners, and Internal Team. Understand, inspect, and maintain protocol for all surfaces (terrazzo, carpet, concrete, wood) interior and exterior of MBCC and it's campus. Understand and maintain safety protocol for all equipment during setup & breakdown. Inspection of overall venue and advise of damages of equipment and/or venue damages to appropriate departments. Advise and ensure staff are following protocol, safety compliance & SOP for tasks to ensure the integrity of the equipment, equipment cleaning, and surfaces are in maintain & in compliance. Daily plan and execute production logistics from move-in, show days and move-out. Assist with employee training, scheduling, inventory controls and external vendor relations. Ability to communicate effectively with internal departments and clients. Ability to read event resume and venue drawings to set leased space. Ability to write daily post notes for the following shift to follow. Completes daily housekeeping/setup services logs for billable/nonbillable and submits daily logs to the Assistant Event Operations Manager Any other duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES: Supervises a talented group of full-time, part-time, and temporary labor workers. Carries out supervisory responsibilities in accordance with OVG360's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems. Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE: High School diploma or equivalent required. Minimum two (2) years of supervisory experience. Possess a strong working knowledge of venue housekeeping standards and practices as well as public assembly venue set-up requirements. SKILLS AND ABILITIES: Ability to read and write in English. Ability to effectively supervise a crew of custodial workers. Ability to motivate employees to maintain a high morale and positive attitude. Ability to handle more than one task at a time by prioritizing tasks. Possess a strong attention to detail and the ability and initiative to maintain the venue and campus as first-class events facility operations. Bilingual (English/ Spanish) highly desired. Good organizational skills and attention to detail required. Person must be able to lift and move heavy objects of varying weight and size. COMPUTER SKILLS: To perform this job successfully, an individual should have basic computer knowledge. Experience with Microsoft Suite preferred. CERTIFICATES, LICENSES, REGISTRATIONS: First Aid, Forklift and OSHA Certifications are preferred. PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Event Services Supervisor job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Event Services Supervisor job. While performing the responsibilities of the Event Services Supervisor, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Are you a hospitality professional with experience in Culinary and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Beach supervisor. This position has a competitive wage , depending on experience. All eligible full-time regular employees are also offered great benefits , including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals . If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages , we are pleased to offer a variety of excellent benefits and career growth opportunities . The Beach Club Supervisor's primary responsibility is the supervision of the Beach Club Restaurant/Bar /Pool and Beach Floor at Fisher Island Club, to ensure that the club's high standards are achieved and maintained within budgetary limitations. The ideal candidate will be an inspirational role model by his/her team members and is a top professional in the field with a passion for the service. This includes all practices, procedures, training and guest satisfaction levels. A procedural approach to managing the entire beach club must be employed, utilizing modern supervision principles as well as incorporating technological innovations where practical in order to deliver top quality guest service. In accordance with Fisher Island Club's philosophy, all team members work together sharing in a common goal of a successful and innovative club. Team members are to demonstrate integrity, fairness and honesty. These are our core values that we will live by in our daily interaction with all our external and internal members, guests and customers. Nature and Scope: The incumbent reports directly to the Director of Beach Club Operations. The major trust of the position is to create and maintain a professional restaurant operation and control expenses relative to the operation. Duties and Responsibilities: Lead by example utilizing a “hands-on” approach to management. Establish and develop a highly motivated, front of house team with the highest ethical standards that delivers a memorable service and product. Facilitate an environment in which team members are comfortable utilizing the open-door policy Trains, supervises, schedules and evaluates the work of the front of house staff at the Beach Club Plans menus with Sous Chef and Director for the Beach Club and for special occasions and events Ensures that high standards of sanitation, personal appearance and hygiene, cleanliness and safety are maintained throughout all club areas at all times Safeguards all food-preparation employees by implementing training to increase their knowledge about safety, sanitation and accident-prevention, and overall restaurant operation principles Uphold and maintain standard service techniques, food and beverage presentation that help to assure consistently high quality and to minimize cost; exercises portion control for all items served and assists in establishing menu selling prices Prepares necessary data for applicable parts of the budget; projects annual food, labor and other costs and monitors actual financial results; takes corrective action as necessary to help assure that financial goals are met Hosts Beach Club Daily Stand-Up meetings and attends Food and Beverage staff and management meetings Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for Maintains the dining room reservation system Implements an ongoing marketing program to increase dining room business Consults with the Director of Beach Club Operations about all aspects of the club operation Directly supervise employees serving members and guest to the LQA standards Evaluates service to ensure that quality provided meets the LAQ standards are consistently attained Interacts with applicable staff members to assure that service consistently exceeds the expectations of members and guests Develop and maintain good communication and work relationships in all areas of the club Assist in development of policies and procedures to enhance and measure quality; continually updates written policies and procedures to reflect state-of-the-art techniques, equipment and terminology Assist with recruiting; evaluates job performance of service staff; coaches, rewards and disciplines staff in a fair and within legal compliance Establishes and maintains a regular cleaning and maintenance schedule for all front of house areas and bar Motivates, builds morale, and provides professional development opportunities for all service staff including cross-training Maintain a 90% presence on the dining and bar areas during service, touching tables, follow-up on special request, welcome members and inquire about experience Executes safety training programs; manages OSHA-related aspects of kitchen safety and maintains; report unsafe working conditions immediately. Liaise with government regulating agency i.e. Health Inspector as necessary Minimum Qualifications: Bachelor's degree in Hospitality Management degree and two years luxury service and management experience; or Minimum of two to three years' experience as a Manager/Assistant in a medium size (250+ rooms) high volume, 3 meal restaurants in luxury hotel or resort. Licenses and Special Permits: Alcoholic beverage certification Food safety certification. Knowledge, skills and abilities : Strong interpersonal, managerial and leadership skills required Strong organizational and time management skills required Ability to manage change effectively Ability to conceptualize the mission Clear, concise written and verbal communication skills Experience making presentations in front of groups Track record promoting an atmosphere of teamwork Experience communicating, training, and managing multi-lingual staffs Instill a guest service “can-do” attitude in all employees Experience training and developing employees with limited experience Coach employees how to resolve and de-escalate conflicts in a calm and organized manner Strong customer service and reasoning skills Strong and creative problem-solving skills with exceptional detail in follow-up Strong budgetary, projections, and cost control skills Follow/enforce company policies and procedures Ability to quickly evaluate alternatives and decide on a plan of action Teach suggestive selling techniques Juggle and balance needs of the organization Attributes Proactive, Team Player, Problem Solver Passionate about hospitality and customer service driven Must have a professional appearance and good hygiene Respect for all co-workers and guests Pride in your work by creating positive energy, excitement and fun Demonstrate positive behaviors; smiling, being polite and courteous Able to develop a camaraderie with team members Working Conditions: Ability to work odd hours, nights, weekends and holidays Ability to work under pressure and handle stress Physical demands and abilities: Work is not performed in an office environment and requires extended periods of walking and or standing. Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear Regularly lift and/or move objects 10-50lbs occasionally lift and/or move objects that weigh more than 50 lbs. Frequently required to stand, walk, stoop, kneel, crouch or crawl Occasionally required to sit and climb or balance Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We're looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences. Job Summary The Rigging Supervisor oversees the safe installation and operation of rigging elements within a specific venue or across multiple venues. They assist the rigging manager with rigging advances and act as the onsite primary point of contact for clients during a rigging event. Their responsibilities include performing hands-on rigging and supervising internal and external rigging team members during events. Provide safety inspections for internal and sub-rental rigging equipment. Essential Functions Ensure all rigging services (indoor, outdoor, flown, and ground-supported) are executed safely, efficiently, and according to company standards Act as the customer's primary point of contact onsite for rigging services Conduct and/or supervise the rigging of overhead stage equipment including lighting, sound, automation, scenery, and props Ensure all onsite rigging structures comply with Pinnacle Live standards for security and safety Ensure the safe storage, service, and operation of onsite mobile elevated work platforms (scissor lifts, booms, etc) Act as a rigging resource to onsite team members Assist the Regional Rigging Services Manager and venue management with the scheduling of rigging labor Assist the Regional Rigging Services Manager with the local hiring, onboarding, and training of Rigging Services Technicians Perform final safety inspection of rigging structures prior to elements being raised to trim; notify Venue Director or Operations Manager of any safety concerns Ensure any lost, stolen, or damaged equipment is immediately reported to the Venue Director and Rigging Manager Ensure onsite rigging team(s) remain engaged with client(s) until all rigging has been raised to trim, all safety checks have been performed, and the client confirms the completion of rigging services Provide regular feedback to venue management regarding the timing of rigging activity, utilization of rigging equipment, and allocation of rigging labor hours Perform or coordinate the annual inspection and certification of rigging points, chain hoists, truss, rigging hardware, and audiovisual equipment flyware Ensure rigging inventory is clean, organized, efficiently stored, and safely transported Comply with all company policies and procedures Other responsibilities as assigned Supervisory Responsibilities Supervises a team of part-time Rigging Services Technicians in accordance with company policies and rigging standards. Responsibilities include training employees; planning, assigning, coaching, mentoring, directing work; addressing complaints and resolving problems. Education & Experience High School Graduate, Bachelors in related field preferred Ability to interpret floor plans and three-dimension drawings AutoCAD and/or Vectorworks proficiency Understanding of rigging safety procedures Familiarity with local union jurisdictions and rules Minimum of five (5) years' technical overhead rigging experience ETCP certification and/or Aerial Work Platform Certification preferred Required Skills & Knowledge To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required. Strong technical rigging aptitude, including ability to calculate loads Planning ability; able to build and communicate strategy and prioritize tasks Adaptability; able to adapt effectively to change Strong interpersonal, verbal, and written communication skills Excellent organizational skills and attention to detail Strong team player Commitment to best-in-class customer service for internal and external stakeholders Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Sit at a desk Stand or walk for long periods, including up and down stairs Consistently bend and stoop Use hands to hold, handle, or feel Reach with hands and arms Talk, hear and communicate. Lift up to 75 - 100 pounds Benefits Generous time off with PTO, holidays and sick/personal days 401k with a contribution match Insurances; health, vision, dental and more Pinnacle Live is an E-verify and Equal Employment Opportunity Employer Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all. Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.

The Medical Assistant Services Supervisor has responsibility for the supervision and daily operations of the Care Resource Midtown facility; This includes providing support to the Sr. Medical Care Services Manager as needed in the supervision of non-licensed personnel. Provide ongoing Quality Improvement monitoring and ensure safe patient care to the clinic patients and ensure office staff are competent to perform patient care. The Medical Care Services Supervisor directs staff in following established policies and procedures, coordinates patient flow between front and back-office personnel, functions as a liaison for the medical staff and the Sr. Medical Care Services Manager. ESSENTIAL JOB RESPONSIBILITIES Management/Leadership Understand and participate in the interview, training, development and supervision of staff which includes work allocation and problem resolution. Provide training, guidance and direction to staff, which ensures staff perform duties efficiently, timely, and knowledgeably. Foster a positive and supportive work environment by promoting the Health Center's 3 C's of Service: Compassion, Competency, and Commitment. Coordinate and participate in staff meetings and educational activities. Manage relationships with vendors, clearinghouses, payers, and ensuring ongoing successful relationships. Oversee daily operations and ensure progress towards departmental goals. Communicate updated policies and procedures to staff. Ensures adequate staffing to support timely patient visits. Maintain open and effective communication with all staff levels. Post assignments and schedule for clinic. Review and authorize payroll and time-off requests as needed. Ensure established inventory standards for all supplies and equipment. Resolve operational and personnel issues effectively. Ensure a safe environment for patients and staff. Respond to and resolve patient complaints. Assist SR. Medical Care Services Manager with staff selection, promotion, and performance counseling in accordance to CR policies. Administrative Oversee charges capture and accuracy, including HEDIS and UDS reporting. Works closely with Sr. Medical Care Services Manager, Director of Revenue Cycle and Medical Director(s) to achieve the goal of timely, accurate and complete claims submission. Address escalated questions from clients/patients, staff and insurance companies. Oversee resolution of client/patient billing complaints and the client/patient statement process. Evaluate client/patient financial status. and establish payment plans as needed. Ensure payments are submitted via BRINKS daily. Assist with collecting on delinquent accounts and monitor payment compliance. Attend internal/external meetings as required. Quality Assurance/Compliance Ensure confidentiality of patient, employee, and organizational information in compliance with HIPAA and internal policies. Prepare for and participate in inspections as required by regulatory agencies. Conduct Quality Assurance and record reviews for the medical program. Develop and distribute Standard Operating Procedures (SOP) for new protocols and procedures. Mediate disputes involving clients, patients, staff, and visitors. Prepare credentialing and recredentialing for providers. Support planning and implementation of performance improvement plans related to Joint Commission ACHA and HRSA standard. Provide ongoing training to staff to ensure compliance with safety and quality care standards. Culture of Service: 3 C's Compassion Greet all customers (i.e. patient, client, staff, vendor) with courtesy, eye contact, and appropriate tone and body language Listen attentively and provide appropriate options or resolutions to all customers (i.e. patient, client, staff, vendor). Competency Deliver services in accordance to established protocols and seek assistance when needed to ensure quality service. Commitment Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed Prioritize customers (i.e. patient, client, staff, vendor) requests to ensure prompt and effective responses are provided Safety Practice and ensure proper hand washing per CDC guidelines. Understand and fulfill assigned roles in emergency codes system and the Continuity of Operations Plan (COOP). Other Participate in health center developmental activities as requested. Perform other duties and special projects as assigned. JOB SPECIFICATIONS Education: Associate Degree in Nursing is required. Bachelor's degree in nursing or related field preferred. Training and Experience: Three (3) years of medical assistant experience in private practice License and certifications: LPN licensed. Job Knowledge and Skills: Proficiency in Microsoft Office (Outlook, Word, Access, Excel), Provide Enterprise, NextGen EMR. Strong organizational, communication, and teamwork skills. Effective problem-solving and decision-making abilities. Ability to work with multicultural and diverse population. Demonstrated understanding of clinical workflows, medical terminology, patient care protocols, and regulatory standards (e.g., Joint Commission, HRSA, HIPAA). Ability to support clinical staff in delivering safe, high-quality care.