OCC/NOC Team Lead
Supervisor job in Blue Ash, OH
The OCC/TOC Team Lead is a key leadership role within Element's Global Technology Operations Centre (TOC). This position is responsible for driving operational excellence and ensuring the consistent, high-quality support of critical IT services across the organisation. The role focuses on people leadership, managing, developing, and empowering a team of TOC Analysts, while overseeing real-time monitoring, incident response, and service availability across Element's global infrastructure.
Acting as a central point of coordination within the TOC environment, the OCC/TOC Team Lead ensures timely detection, escalation, and resolution of operational issues, and maintains strong stakeholder relationships across Technology and the wider business.
The position requires varied shift cover: 08:00 - 16:00 and 09:00 - 17:00, and may require support for weekend business activity. The role may require out-of-hours on-call escalation support.
The OCC/TOC Team Lead reports directly to the Global Head of Service Management,
Key Responsibilities
People Leadership & Team Management
Lead, mentor, and develop a team of TOC Senior Analysts and Analysts, ensuring high performance, accountability, and continuous growth.
Conduct performance management, including objective setting, monitoring, coaching, and formal appraisals.
Foster a positive, collaborative, and high-performing team culture aligned with Element values.
Manage shift coverage and staffing to maintain operational support.
Address workload distribution, prioritisation, and team wellbeing, ensuring balanced and sustainable operations.
Manage conflict effectively and support a psychologically safe environment for all team members.
Operational Excellence
Oversee real-time monitoring of critical infrastructure, applications, and network environments, ensuring rapid response to alerts and incidents.
Ensure analysts follow established SOPs, KB articles, and escalations, maintaining service availability and rapid issue resolution.
Drive consistency and quality in remote hands and eyes support across multiple regions.
Identify service-impacting issues, validate customer impact, and escalate to SMEs and engineering teams as required.
Ensure adherence to Element's Incident, Major Incident, and Change Management processes, and support Major Incident Managers during critical events.
Coordinate cross-functional teams during incidents to ensure timely and effective resolution.
Process, Reporting & Continuous Improvement
Lead continuous improvement initiatives by identifying trends, gaps, and automation opportunities.
Support the seamless onboarding of new business units and services into the TOC operational model.
Maintain and enhance operational reporting, ensuring regular SLA and performance updates are delivered to management.
Contribute to Post-Incident Reviews by ensuring effective participation, accountability, and follow-through.
Collaborate closely with the Global Head of Service Management and regional leads to evolve TOC capabilities and deliver best-in-class operational support.
Vendor & Stakeholder Engagement
Manage relationships with third-party vendors and partners, ensuring accountability, timely support, and appropriate escalation.
Attend monthly vendor service reviews to contribute insights on performance, incidents, and improvements.
Build strong working relationships with technical and business stakeholders to maintain trust and confidence, especially during high-impact events.
Governance & Compliance
Ensure compliance with Element's Purpose, Mission, Vision, Values, and technology policies.
Maintain high levels of documentation quality, operational discipline, and audit readiness.
Experience & Knowledge Required
Minimum of 5 years people manager experience within a high-pressure NOC/TOC, Command Centre, or Operations environment.
Solid understanding of ITIL principles and structured operational processes.
Hands-on experience using ITSM platforms such as ServiceNow.
Proven ability to manage customer expectations and communicate effectively with stakeholders at all levels.
Strong organisational skills with the ability to manage multiple priorities and lead under pressure.
Demonstrated ability to manage conflict and coach team members through complex situations.
Knowledge of voice and data networking (LAN, WAN, routing protocols, switches, routers).
Knowledge of cloud technologies including AWS, Azure, and Google Cloud.
Knowledge of enterprise technologies such as Active Directory, DNS, DHCP, VPN, Windows OS, SQL, Virtualisation, Citrix, Wireless technologies, etc.
Experience with monitoring and observability platforms (e.g., BigPanda, Zabbix, etc.).
Essential Skills & Certifications
Experience in Operations or TOC environment where observability, response, and incident management are critical.
Familiarity with Halo or similar ITSM tools.
Technology-related degree or higher-level qualification.
ITIL v3 or v4 Foundation certification.
Company Overview
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today'.
Real Estate Team Lead
Supervisor job in Cincinnati, OH
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
Oracle Operations Leader - Fusion
Supervisor job in Springdale, OH
Lead operations for our Oracle Fusion Cloud environment, partnering with business leaders, product owners, and Oracle to deliver reliable, high-performing solutions. Manage a talented, diverse team while driving stability, governance, and continuous improvement across key Supply Chain modules.
In this role you will:
* Lead Oracle Fusion Cloud operations (SaaS/PaaS) across Supply Planning, Capacity Planning, Supplier Management, eRFX, and Procurement
* Serve as the Oracle Fusion SME; assess current capabilities and execute improvement strategies to enhance performance, scalability, resilience, and availability
* Own the integrated tool ecosystem; ensure integration reliability, data quality, and effective release/incident/change management
* Uphold governance and compliance; maintain CMMC and SOX audit readiness
* Standardize and optimize processes; drive automation, lean rigor, and day-to-day operational tempos through standard work and KPIs/SLAs
* Provide clear operational reporting; partner with business leaders, product owners, Oracle, and cross-functional teams to deliver results
* Lead the team through all project phases; develop talent and foster an inclusive, high-performing, customer-focused culture
* Use data and practical insights to make timely decisions, forecast needs, and manage risk amid ambiguity and shifting priorities
* Drive common tools and processes across ERPs in partnership with adjacent teams
* Coordinate strategic business rhythms (e.g., Monthly Operating Review, Growth Playbook, annual budget planning)
* Partner with the Sr. Operations Director on vision, strategy, quality, and organizational/resource planning
* Interact effectively at all levels of the organization and across GE businesses; apply Agile principles
Minimum Qualifications:
* Bachelor's degree from accredited university or college with minimum of 8 years of professional experience OR associate's degree with minimum of 10 years of professional experience OR High School Diploma with minimum of 12 years of professional experience.
* Bachelor's degree in computer science or in "STEM" Majors (Science, Technology, Engineering and Math)
* A minimum of 6 years of professional experience in the technology space with emphasis on Oracle ERP Technical Support OR Master's degree with 5 years of experience in the technology space with emphasis on Oracle ERP Technical Support or Application Support
Eligibility Requirements:
* Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job
Desired Characteristics:
* Strong oral and written communication skills.
* Oracle applications experience in on premise and cloud solutions
* Strong interpersonal and leadership skills.
* Demonstrated ability to analyze and resolve problems.
* Good understand Oracle Fusion technology
* Interest in current and emerging technologies demonstrated through training, job experience and/or industry activities
Note:
To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.
This Job Description is intended to provide a high-level guide to the role. However, it is not intended to amend or otherwise restrict/expand the duties required from each individual employee as set out in their respective employment contract and/or as otherwise agreed between an employee and their manager.
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
Auto-ApplyPortfolio Operations Lead, Indoor Retail
Supervisor job in Dayton, OH
The Portfolio Operations leader drives solution and product performance within Indoor Retail through advanced P&L management, prioritization and execution of new product implementation into our factories, recommending and implementing FPP (80/20) behavior, and serves as a liaison between the General Management team and our various internal stakeholders (Operations, Finance, etc.).
Responsibilities
+ Plant ParticipationRegularly participate in relevant factory meetings to keep the GM group informed of opportunities and concerns within the operational environment, enabling proactive problem-solving.
+ Lead the implementation of new product processes (such as operational lines or software introductions) that require support from the product group within operational facilities.
+ Facilitate monthly and quarterly SPR reviews, including Gate Reviews and Red Program Reviews.
+ Oversee the PI process and prioritize accordingly.
+ Manage Commercial and New Product Development milestones.Financial Management
+ Prepare regular financial and operational reviews for weekly management discussions to ensure teams remain on track.
+ Monitor trends and benchmarks critical to achieving top- and bottom-line performance for the P&L.
+ Drive FPP Simplification Input to Platform Roadmap and Lifecycle
+ Simplify and prioritize programs in alignment with profit & loss (P&L) investment expectations across the solution stack and regions.
+ Enable rapid decision-making and empower teams to propose solutions and escalate risks.
+ Collaborate with Product Managers to drive mid- and long-term growth of respective products through Marketing-Led Opportunities (MLOs).Governance & Decision-Making
+ Manage review agendas, driving decisions and follow-up actions.
+ Deploy Vontier Business System tools to enhance portfolio strategy execution.Team Enablement
+ Coach teams on gate criteria and review readiness.
+ Promote transparency, accountability, and cross-functional collaboration.M&A and Partner Technologies
+ Support commercialization of products.
+ Manage deal desk processes.
+ Who You Are (Qualifications) Required Skills / Qualifications / Certifications / Tech StackEssential
+ 6+ years proven experience in portfolio management, product strategy, or business operations.
+ 5+ years strong leadership and facilitation skills across cross-functional teams.
+ Demonstrated understanding of Product Improvement, Lifecycle management, Daily Management and Process Improvement frameworks for integrated solutions.
+ Ability to manage complex investment decisions and resource trade-offs.
+ Excellent communication and stakeholder engagement skills.Preferable
+ Bachelor's degree in Business, Engineering, or related field.Deliverables
+ Product P&L management, margin expansion, and lifecycle simplification.
+ Visual managed tool listing prioritized program list (PPL)
+ PPL aligned to Convenience Retail strategy and resource allocation
+ Ensure alignment of SPR gates to evaluate program readiness for investment decisions, commercialization and product lifecycle
+ Review programs off-track proposing solutions, resource asks and portfolio/regional implications
+ Run quarterly/monthly SPR reviews Outcomes
+ High degree of alignment among finance, operations, and product focused teams
+ Investment decisions and program prioritization linked to overall Convenience Retail and Vontier strategy
+ Increased Revenue and Operating Profit through FPP mindset
+ Accelerate time to revenue, optimize investments
+ Resource efficiency and utilization across portfolios Competencies
+ Strategic Thinking: Ability to align portfolio decisions with long-term business strategy.
+ Leadership & Influence: Facilitate cross-functional collaboration and drive decision-making.
+ Lean Fundamentals: Proficiency in VBS tools such as Focused Prioritization Planning, Value Stream Mapping, Standard Work, and Kaizen.
+ Customer-Centricity: Apply Voice of the Customer insights to prioritize high-value programs.
+ Rapid Decision-Making: Enable fast, transparent decisions through clear governance and data-driven insights.
+ Growth Mindset: Champion continuous improvement and innovation across the portfolio.
+ Communication: Clearly articulate priorities, program health, and strategic implications to leadership and teams.
\#LI-LP1 #LI-Remote #findyourpath #fuelyourpassion
The base compensation range for this position is $112,300 to $143,600 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.
Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.*
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.
**WHO IS INVENCO by GVR**
Invenco by GVR is a dynamic and innovative force in the technology-driven retail solutions. Born from integrating groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. Our team members are located in over 20 countries and we are proud of the global diversity of our teams.
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
"Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
Branch Operations Lead - Dayton Market - Tipp City, OH
Supervisor job in Tipp City, OH
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
You have 1+ years of retail banking experience.
You have a high school degree, GED, or foreign equivalent.
You have the ability to work branch hours including weekends and evenings.
Preferred qualifications, capabilities, and skills
You have 6+ months of Associate Banker (Teller) experience.
You have a college degree or military equivalent.
Training and Travel Requirement
You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
You'll need to be able to travel as required for in-person training and meetings.
Auto-ApplyOperations Supervisor
Supervisor job in Olde West Chester, OH
Stable and growing organization
Competitive weekly pay
Quick advancement
Professional, positive and people-centered work environment
Modern facilities
Clean, late model equipment
Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
Paid holidays (8); paid vacation and personal days
401(k) plan, Company Match
Responsibilities
As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner.
Compile production and service records and measure conformance to standards
Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations
Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements
Set up appointment freight deliveries
Perform and or assists with billing, rating, manifesting and analysis of freight weight and size
Maintain excellent communication with external and internal customers
Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation
In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel
Ensure that Service Center premises are protected and maintained
Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies
Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations
Assist with the facilitation of information meetings with Service Center team members
Effectively handle special assignments as directed
Qualifications
Knowledge of the LTL/ Transportation Industry
Has managed Drivers and Dockworkers
Knowledge of the surrounding geographical area to the Service Center
Legally eligible to work in the United States
Must be at least 18 years of age
Fluent in English
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Professional, positive and people-centered work environment
Modern facilities
Clean, late model equipment
Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
Paid holidays (8); paid vacation and personal days
401(k) plan, Company Match
Auto-ApplyLogistics Support Supervisor
Supervisor job in Cincinnati, OH
Country USA State Ohio City Cincinnati Descriptions & requirements About the role: As a Logistics Support Supervisor, you oversee the real-time performance and operational execution of a high-volume after-hours service center that supports TQL's carriers and sales teams nationwide. You are accountable for driving service levels, ensuring process accuracy, improving workflow efficiency, and developing the leaders who manage agent performance on your shift.
In this role, you will analyze performance data, adjust operational strategy in real time, and ensure issues are resolved with a focus on quality, speed, and carrier satisfaction. You will coach and develop future leaders, support internal teams through cross-functional problem solving, and continuously refine procedures to create a reliable, scalable, and high-performing operation.
What's in it for you:
* Competitive salary with aggressive bonus and long-term incentive plans
* Upward and lateral mobility opportunities with structured career paths
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
* Certified Great Place to Work with 800+ lifetime workplace award wins
What you'll be doing:
* Lead the operational performance of your shift, monitoring queue activity like inbound, outbound and digital workflows and making real-time adjustments to meet service level goals
* Coach and develop team leads and future leaders, ensuring they drive accountability, performance standards, and skill growth for their teams
* Review performance metrics like QA accuracy, productivity, service levels and abandon rate and implement actions to improve quality, efficiency and carrier experience
* Resolve escalated service issues quickly and accurately using data and SOPs to prevent repeat issues and improve process reliability
* Ensure all system actions, documentation, and EDI/website updates are completed correctly and on time, maintaining high accuracy standards for customers and carriers
* Partner cross-functionally with Sales, Quality, Training and Leadership to resolve operational issues, improve workflows and standardize best practices
* Conduct performance reviews, coaching conversations, corrective actions and recognition in alignment with departmental standards
* Identify trends and recommend process improvements, contributing to more scalable and consistent operational support
* Support recruiting efforts by referring strong candidates and helping develop a successful onboarding experience
What you need:
* 1+ year of leadership experience in a fast-paced customer service industry
* Ability to work 5pm - 1am
* Excellent management and leadership skills and a superior work ethic
* Ability to prioritize requests and handle changing priorities seamlessly
* High level of professionalism working with many levels of the organization
* Good telephone and communication skills with strength in providing excellent customer service
* Excellent organizational skills with keen attention to detail
* Ability to work independently with a nationwide team
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
Customer Service Supervisor
Supervisor job in Dayton, OH
Customer Service Supervisor- On-site
Logan A/C & Heat Services
57 reviews
Dayton, OH 45377
Full-time
The Customer Service Supervisor is responsible for leading a team to provide superior customer service through various media channels (phone, chat, and email). Responsibilities include the development and training of Customer Service Representatives (CSR's), close monitoring of performance, and handling elevated customer issues. This position requires strong communication skills to facilitate individual coaching and mentoring of CSR's. Provides daily oversite, support, and strategic input to the Customer Service team to ensure efficiency and profitability in scheduling service appointments. Further, the position is responsible for maintaining knowledge of Logan Services' products, services and processes pertaining to the Customer Service Department.
Essential Duties and Responsibilities:
Actively supports the Customer Service team by answering incoming calls for all markets and scheduling of service calls logistically and profitably
Provides daily support and guidance to the Customer Service team
Conduct regular call monitoring and evaluations to ensure a superior customer experience is being provided
Coach, motivate and counsel CSR's on performance including administering disciplinary action when necessary.
Responsible for setting team and individualized CSR goals, evaluating, and managing the Customer Service performance reporting and analytics to help each CSR reach those goals
Conduct monthly 1:1 meetings with each CSR to review performance, individualized coaching and/or career pathing opportunities
Conduct 1:1 call evaluations for each CSR at minimum twice a month
Responsible for developing new/improving, implementing and managing of all Customer Service related processes and best practices to improve efficiency and a positive customer experience by staying abreast on customer service trends, software and best practices.
Streamline and cascade all important and relevant information to Customer Service team through effective communication such as monthly team meeting, weekly team huddles, side-by-side process refreshers, seasonal bootcamp trainings, etc.
Assists with resolving escalated customer issues and collaborates with Field Supervisors and Customer Experience Specialist to handle and resolve escalated customer complaints, questions, and concerns.
Ability to authorize maintenance plan discounts or process refunds up to $300 when necessary
Management of weekly timesheets and time off requests for your direct reports.
Responsible for monthly verification and accurate reporting of CSR SPIFFs to HR
Responsible for 30 day, 90 day, and annual reviews of direct reports.
Collaborate with CSR Manager to interview potential CSR candidates and support with training and development of any CSR new hire.
Responsible for scheduling and coverage needs of the Customer Service department include but not limited to reviewing the weather forecast and anticipating opportunities to adjust and/or add hours to maximize appointment scheduling.
Responsible for oversite and performance of the weekend & holiday schedule.
Collaboration with all company departments with a positive intent
Performs other duties as assigned
Competencies:
Customer Service oriented- ability to portray empathy, relate with others and eager to help when working with a customer to ensure they receive a positive experience
Positivity- displaying a positive attitude even during times of adversity
Leadership- able to organize, control, and guide the work of others to obtain satisfactory results.
Mentoring- provides advice and support while fostering the progress of a less experienced colleague
Communication - Displays a grasp of the information and always initiates or responds to communications in an appropriate, timely and comprehensive manner.
Active Listening - Giving full attention to what other people are saying, taking time to understand points being made, asking questions as appropriate, and not interrupting at inappropriate times.
TEAM Builder- Creates a sense of TEAM through achievement, goal setting, sharing successes, professional development etc.
Interpersonal skills- relates well to all kinds of people, inside and outside the organization, builds appropriate rapport, builds constructive and effective relationships, uses diplomacy and tact, can diffuse even high-tension situation comfortably
Confidentiality- maintains all client communications and confidential information as per code of ethics, and per client instructions
Self sufficient and motived- is internally self motivated and has a proactive approach and participation by being able to identify areas of opportunity within the business and their team and takes initiative in providing additional support and/or taking action as necessary
Sense of urgency- it's imperative to act promptly, decisively, and without delay using good judgement
Experience and Requirements:
Bachelor's degree or Associate's Degree plus 1-2 years of related experience.
3-5 years Customer Service experience
HVAC knowledge
Knowledge of Word Processing software. Microsoft Excel, Word, and Outlook
Excellent written and oral communication skills
Our PARTE Values:
P - People First - We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do.
A - Agile - We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities.
R - Radical Ownership - We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution.
T - Teamwork - We lift each other up and win as one. Through trust, collaboration and open communication, we achieve more- delivering the best for our customers, our company and each other.
E - Excellence - Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way.
To perform this job successfully, an individual must be able to meet the essential duties and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Logan Services Inc. offers
Equal
Employment Opportunities to all applicants.
Operations Leader - Washington Township
Supervisor job in Dayton, OH
Bibibop Operations Leader
At Bibibop, we blend bold Korean flavors with fresh, healthy ingredients to create a unique dining experience that our guests love. Since our beginning in 2013 in Columbus, Ohio, we've expanded rapidly across the country while remaining true to our mission of promoting WELL B•ING in every community. We're now seeking a dedicated and driven leader to join our team as an Operations Leader!
Why Choose Bibibop?
Being an Operations Leader at Bibibop is more than just a job-it's an opportunity to lead, mentor, and elevate a team. In this role, you'll collaborate with the General Manager to ensure smooth daily operations, deliver exceptional guest experiences, and contribute to the overall success of the restaurant. This is your chance to build a fulfilling career with a company that values your leadership and growth.
What We Offer:
Leadership Development-We invest in your growth as a leader.
Semi-annual Reviews-Opportunities for wage increases and promotions.
Free Meals-Enjoy healthy, delicious meals during your shifts and discounts outside of work.
Flexible hours - That fit your schedule.
Community Engagement-Opportunities to give back through community service.
Benefits Package-401(k) matching, health, dental, paid time off (after 1 year), vision insurance, life and disability insurance and EAP.
Competitive pay with opportunities for growth, plus the ability to earn tips.
What We're Looking For:
Strong Leadership Skills-An ability to inspire, coach, and lead a team to success.
Operational Expertise-Experience managing daily operations in a fast-paced environment.
Guest-Centric Mindset-A passion for delivering outstanding guest experiences.
Adaptability & Problem-Solving-Comfort with handling challenges and making quick decisions.
Attention to Detail-A focus on maintaining the highest standards in quality and service.
Dependability-A commitment to consistency and excellence in every shift.
Excellent Communication-Strong interpersonal skills to effectively manage and mentor staff.
Schedule Flexibility-Willingness to work evenings, weekends, and holidays as needed.
Key Responsibilities:
Support the General Manager in overseeing all aspects of restaurant operations.
Lead and motivate team members to deliver Bibibop's signature service and quality.
Manage scheduling, inventory, and operational processes to ensure smooth and efficient operations.
Uphold company policies, procedures, and health/safety standards.
Address guest feedback with professionalism, ensuring a positive resolution.
Assist in training and developing team members to reach their full potential.
Maintain a clean, organized, and safe work environment.
Ensure consistent food quality, preparation, and presentation.
Requirements:
Must be at least 18 years old.
Two years of experience in a management or leadership role within a restaurant or retail environment preferred.
Ability to stand for long periods and lift up to 50 lbs.
Must have authorization to work in the U.S.
Are YOU ready to be part of something special? Apply now and start your rewarding career with Bibibop Asian Grill today!
Depending on your skillset, years of experience, and leadership level, you may also be considered for the Team Leader role, which will be assessed during the hiring process.
Bibibop is committed to providing reasonable accommodations to qualified individuals with disabilities in the application process and throughout employment, as required by applicable law. If you require assistance or accommodation, please inform us so we can ensure your needs are met. We are proud to be an Equal Opportunity Employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, veteran status, or any other protected characteristic under applicable law.
Valid Driver's License Required
Auto-ApplyOperational Lead - Residential Corrections (3rd Shift)
Supervisor job in Lebanon, OH
The Operational Lead plays a key role in maintaining smooth and effective operations while ensuring that client needs are met and services are delivered with excellence and care. This role requires strong leadership, organizational skills, and a commitment to best practices.
Key Responsibilities:
Oversee site operations and ensure appropriate services are consistently delivered.
Maintain full compliance with agency protocols, regulations, and accreditation standards.
Supervise up to 4 FTEs in non-clinical roles, fostering teamwork and effective communication.
Provide direct service activities as needed based on program requirements.
Train staff and monitor the quality and consistency of performance.
Manage daily operations including coverage planning, inventory, and facility oversight.
Monitor client activities and ensure a safe, structured environment.
Make rounds to ensure building/grounds safety and security.
Maintain workflow efficiency through timely communication and effective delegation.
Collaborate with direct supervisor on operational initiatives and continuous improvement.
Complete accurate, timely documentation using designated software.
Respond appropriately and calmly to emergencies or crises using sound judgment.
Other duties as assigned to support program goals
Required Knowledge, Skills & Abilities:
Strong verbal and written communication; ability to model professionalism.
Ability to maintain healthy boundaries with clients and staff.
Skilled in conflict resolution, multitasking, and problem-solving.
Knowledge of crisis management techniques and the ability to act effectively under pressure.
Proficient in computer use and basic data entry/recordkeeping.
Ability to build a positive team culture and foster a collaborative work environment.
Valid driver's license (if program duties require driving).
Job Requirements:
Associate's Degree or equivalent education and experience.
1-3 years of experience in a similar supervisory or program operations role.
Essential Functions/Physical Demands:
Positional: Driving in accordance with job duties assigned. Frequent standing and walking. Occasional sitting.
Gross Mobility: Rare climbing, or crawling. Infrequent balancing, stooping, kneeling, or crouching. Frequent to constant reaching and handling.
May require ability to walk up to four flights of stairs depending on location.
Sensory: Rare tasting/smelling. Infrequent use of color vision. Occasional use of far visual acuity, depth perception, and field of vision. Frequent use of near and midrange visual acuity, and visual accommodation. Frequent to constant talking/communicating.
Ability to operate standard office equipment including computer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability.
3rd Shift Approx. 11:00pm - 7:00am
Auto-ApplyOperations Lead - FT
Supervisor job in Florence, KY
Operations Lead
Our Vision: To become the leading Home Décor retailer.
Our Mission: Enable everyone to affordably make their house a home.
The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance.
Key Roles & Responsibilities:
The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security.
The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics.
The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner.
The Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably.
The OL Drives productivity by training, coaching, planning, monitoring, and appraising results.
The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience.
The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store.
All other duties are based on business needs.
Open Availability (nights and weekends)
Qualifications & Competencies:
At least 18 years old.
High School Diploma/Equivalent.
Communicates clearly and concisely with excellent verbal, written, and comprehension skills.
Ability to work a flexible schedule including nights, weekends, and some holidays.
Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
The ability to work effectively independently and within a team.
Strong attention to detail, e.g., standards, processes, marketing, etc.
Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations.
Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution.
Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun.
Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
Auto-ApplyOperator Lead
Supervisor job in Cincinnati, OH
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
Job Description
Position Purpose:
Operates and maintains equipment associated with a food waste to renewable gas to energy and wastewater treatment facility. Is fully qualified to perform the most complex functions and may lead the work of others. Serves as the Primary Operator with responsibility for the entire operating staff.
Primary Duties/Responsibilities:
Operations Lead is responsible for direct supervision and coordinating with the Operating staff.
Mentors, trains, plans, supports and works in conjunction with the Operating Staff.
Verifies and validates data collection and reporting to ensure plant compliance and accurate reporting.
Coordinates, supports, liaises between the Operators and Maintenance Staffs.
Researches and supports procurement tasks (quotes, best practices, etc.)
Assist the Project Manager when and as needed to support business operations.
Committed to promoting a behavior based safety culture and positive work environment.
Performs all process analytical laboratory testing and interpretation of the results needed to implement process changes.
Monitors the entire process via HMI and implements changes to the processes to maximize efficiency that provides water to a certain quality/specification.
Performs chemical drawdowns to optimize chemical performance and usage.
Strong Computer literacy to enter, track and trend process data.
Records daily events accurately and factually into the operator log book.
Operates Centrifuges.
Conducts field calibrations of process control equipment and laboratory instruments to ensure accuracy.
Performs general site housekeeping, cleaning and disinfection of work areas.
Operates Powered Industrial Trucks after qualified (fork truck and scissor lift).
Receives, tracks and supervises chemical off-loading deliveries, both in bulk and tote.
Conducts and documents site specific inspections (Safety, Daily Rounds, etc.)
Performs plant wide sample collections on all unit processes.
Detects and diagnoses process issues in single and multi-unit processes and takes remedial/corrective actions to correct.
Troubleshoots process upsets and recommends & implements corrective actions to maintain compliance and plant performance.
Interacts and supervises contractors and vendors when directed.
Troubleshoots mechanical failures and implements corrections if possible.
Interacts, communicates closely with and effectively supports site maintenance staff to diagnose mechanical issues.
Performs and supports minor maintenance tasks (filter changes, belt changes, oil changes, RO element change outs, etc.)
Tends automatic and semi-automatic machines and related equipment including pumps, engines, generators, valves, gates, mixers, conveyors, blowers, chemical feed and odor control and vacuum filters used to decontaminate waste water by settling, aeration and sludge digestion.
Samples wastewater, sludge and gases (odor control, digester, etc.) according to schedule.
Prepares chemical solutions and services automatic samplers.
Performs instrument calibration for portable meters including, but not limited to, dissolved oxygen, pH, H2S, percent oxygen, lower explosive limit.
Performs manual labor including filling and emptying of machine bins and cleaning equipment, facilities and grounds as required.
Operates vehicles for plant operational purposes.
Assigns, monitors & reviews accuracy of work, no authority for personnel actions, work time is spent performing many of the same duties of those in group.
Models and teaches compliance with all work practices, policies and procedures.
Frequent contact with plant operators and other personnel in order to understand issues.
Frequent contact with less experienced maintenance personnel, training, coaching.
Frequent contact with equipment suppliers to obtain operations and maintenance instructions.
Assists in other areas of the plant as needed.
Will assist with orienting or training new or less experienced Operators.
Work Environment:
Spends 75% of time in a field & laboratory operations environment and 25% in a control room setting.
Time will be spent exposed to outdoor and inclement weather conditions.
Exposed to extreme temperature and humid environments.
Possible Work Hazards
: May be exposed to possible operation hazards including fumes, dust, toxic, acidic and caustic chemicals, noise, moving mechanical parts and vehicles, heavy machinery, high pressure and hot and cold temperatures, slippery surfaces, water and electrical hazards.
Qualifications
Education/Experience/Background:
High School Diploma/GED is required.
5+ years of operating experience and has demonstrated the ability to safely, compliantly and efficiently operate a water treatment system and all associated processes.
Lead experience or supervisory training required with understanding of human relations, training, performance evaluation and health and safety.
Prior Biological WW Treatment
Demonstrates leadership and mentoring abilities.
Employs effective time management skills and displays decisive decision making ability.
Knowledge/Skills/Abilities:
Demonstrates leadership and mentoring abilities.
Employs effective time management skills and displays decisive decision-making ability.
Must demonstrate a working ability to use computer programs for process control employing Windows and Google platforms.
Must have the ability to read, write and comprehend English (operational, process, safety and quality instructions).
Must have the ability to perform basic mathematical calculations and functions.
Must demonstrate ability to accurately record data from meters, gauges, scales, panels, computer consoles and other equipment.
Demonstrated ability to prepare accurate, timely, effective, complete and easily understood written communications and reports.
Must demonstrate the ability to use, calibrate, read and record data from laboratory process control equipment.
Possess a general understanding of budgeting and cost control.
Ingenuity and initiative are required to coordinate problem resolution and to execute the schedule requirements within a team environment.
Demonstrated commitment to compliance with applicable laws and regulations, the company's code of business conduct and other company policies and procedures.
Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.
Must consistently demonstrate the ability to learn, independently operate and safely use assigned machines and equipment meeting or exceeding processing and quality targets.
Must demonstrate ability to learn, independently operate and safely use equipment such as pumps, engines, centrifuge, generators, valves, gates, mixers, conveyors, blowers, dryers, chemical feed, odor control, disinfection equipment, sludge processing filters, measuring/control devices, testing equipment and material handling equipment.
Must be able to serve rotational 24 hour emergency on-call if required by site.
Must demonstrate proficiency in the care and use of all site specific, facility required PPE (Personal Protection Equipment).
Good verbal and written communication skills are necessary and essential.
Ability to work a 12-hour rotating shift that includes holidays and weekends as a fill in operator.
Required Certification/Licenses/Training:
Must possess a valid driver's license and a safe driving record.
Must be able to pass a drug test and a criminal background check.
Must be able to pass random drug screens per any contractual requirements.
Physical Requirements:
Amount of time spent - Standing 75%, Walking 15%, Crouching/Bending 10%
Climbing ladders to access elevated equipment.
Ability to carry 50 lbs.
Ability to ascend and descend stairs over multiple level changes.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.
Requires close visual and hearing observations to detect non-conformance and equipment malfunction.
Works in various positions; works off of ladders, mobile platforms, awkward positions/angles and works with hands extended above and below the head.
Stooping, crouching, bending or kneeling to access work areas, enter confined spaces and uneven work surfaces.
Additional Information
Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Sign-On Bonus:
Qualified candidates hired for the Lead Operator position will be eligible for a $1,500 sign-on bonus, disbursed according to the following schedule:
- First installment of $750 will be paid with the first regular paycheck.
- Second installment of $750 will be paid upon successful completion of 30 days of continuous employment.
To qualify for the sign-on bonus, candidates must be newly hired external applicants in good standing. The employee must be actively employed at the time of each bonus payment. Additional terms and conditions may apply. Please consult with Human Resources for complete eligibility requirements and payment details.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
Supervisor, Customer Services
Supervisor job in Hebron, KY
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customer service issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restritctions may prohibit a candidate from being considered for this role.
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customer service experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
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Auto-ApplyTENNESSEE STATE PARKS OPERATIONS LEAD - 12172025-73664
Supervisor job in Hamilton, OH
Job Information State of Tennessee Job Information Opening Date/Time12/17/2025 12:00AM Central TimeClosing Date/Time12/30/2025 11:59PM Central TimeSalary (Monthly)$3,229.00 - $4,852.00Salary (Annually)$38,748.00 - $58,224.00Job TypeFull-TimeCity, State LocationHarrison, TNDepartmentEnvironment and Conservation
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF ENVIRONMENT & CONSERVATION, TENNESSEE STATE PARKS DIVISION, HAMILTON COUNTY
For more information, visit the link below:
*********************************************************************************************************************************
Qualifications
Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to one years of full-time work in one or a combination of the following areas: retail, restaurant, hospitality, or recreational industries; clerical accounting work, or work within a role at a Tennessee State Park.
Substitution of Education for Experience: College coursework from an accredited college or university in Business Administration, Park Management, or any Hospitality Management related field may substitute for the required experience on a year-for-year basis to a maximum of one years.
NSQs:
Certain operations within Tennessee State Parks may require specific trainings/certs related to specific operations: i.e., Hunters Safety, Boating License, etc.
Valid Driver's License
Overview
This classification acts as a lead or supervisor level worker within a Tennessee State Parks operation. This classification assists Tennessee State Parks management with the administration and operation of various Tennessee State parks programs and operations. This classification provides customer service, administrative support, completes retail transactions, manages inventory and records, enforces regulations and compliance, and inspects the grounds for safety. This classification may lead and direct the work of labor and clerical Tennessee State Parks employees and may supervise part-time seasonal staff.
Responsibilities
* Provide general customer service to visitors within Tennessee State Parks. Receive complaints and resolves conflicts with park visitors. Accepts online reservations for, and checks visitors into, campgrounds, group camps, cabins, shelters, and recreation lodges. Performs routine clerical work including answering phones, opening mail, etc.
* Completes retail transactions for gift shop sales and facility rentals. Accepts cash, credit cards, money orders, checks, etc. as payment. May process refunds for goods or services.
* Calculates fees for facilities and/or other services and revises any errors in billing. Performs audit work as required. Prepares customer invoices and records amounts due for services.
* Prepares summaries of people served, monies collected, deposits, disbursements, and other budgetary reports. Reconciles receipts and balances cash accounts with revenues taken in.
* Purchase, or assist management in purchasing, retail items, supplies, fuels, and equipment at Tennessee State Parks operations. Maintain inventory of retail items, supplies, fuels, and equipment at various Tennessee State Park operations. Researches the cost of ingredients, supplies, and labor to determine final pricing.
* Keeps records and makes routine reports such as time expended, and materials used. Maintains records and reports related to various Tennessee State Parks operations including fuel reports, retail reports, spoilage reports, and facility inspection reports.
* Ensures that Tennessee State Parks operations are compliant with state regulations and permitting to ensure health and safety standards are met. Facilitates inspections to ensure that
* Tennessee State Parks are in compliance with state permits and regulations.
* May lead and direct the work of labor and clerical Tennessee State Parks employees and may supervise seasonal employees within Tennessee State Park. Prepares shift schedules for employee assignments. Coordinates volunteer host programs for the campground. Provides on-the-job training for new employees. Assist in the interview and hiring process for staff at
* Tennessee State Parks. May use human resource software to enter time worked and leave requests.
* Reads work orders, receives instructions from supervisors, or previous shift workers to determine work requirements. Completes routine reports of time expended and materials used.
* Prioritizes daily tasks and activities to meet operational requirements
* Assists managers in maintaining park fiscal records. Reviews daily records of revenue operations and completes daily reports. Types simple correspondence as required. Completes incident reports as required by park policy for accidents, vehicle incidents and personal injuries or damage to park visitors' vehicles. Completes mileage logs and fuel tickets for daily operation of vehicle(s). Maintains credit cards for purchasing supplies and reconciles statement weekly.
* May assist managers in identifying and applying for grants and procuring funds for Parks Operations. Assist management in tracking and recording monetary and material donations.
* Communicates with other park staff regarding needs around events, private parties, and meetings. Assists managers in hospitality services at a Tennessee State Park. Reports to supervisors the inventory and supply needs.
* Operates and utilizes a variety of equipment including mowers, trimmers, small trucks, and OHVs to perform daily duties. Performs grounds maintenance work including cutting and trimming grass and obstructive tree limbs. May run errands between organizational units or in other routine transmittal functions such as in making bank deposits.
* Cleans floors, walls, ceilings, and restrooms to maintain proper sanitary conditions. Performs grounds maintenance work including cutting and trimming grass and obstructive tree limbs.
* Performs routine plumbing tasks such as unstopping commodes. Installs bulletin boards and signs to provide public information.
* May be required to perform minor repair and maintenance on equipment utilized in Tennessee State Parks operations.
* Performs inspection of grounds to ensure proper working conditions and to ensure public safety in the park(s). Inspects grounds for trash, safety hazards, maintenance issues to ensure proper general appearance of grounds and facilities.
* Inspect fuel pumps and sensors to ensure compliance with state and federal standards are met. Oversee public use of fuel pumps to ensure safe usage.
Competencies (KSA's)
* Basic knowledge of principles, equipment, and chemicals involved in cleaning work
* Ability to communicate effectively by writing and speaking to others.
* Ability to listen to and understand information presented through both spoken words and written sentences
* Ability to bend, stretch, twist, or reach with one's body, arms, and/or legs. Able to lift, push, pull, or carry objects
* Skilled in managing one's own time and the time of others.
* Basic skill in monitoring/assessing performance of self or others to make improvements or take corrective action. Basic skill in teaching others how to do something
* Basic skill in troubleshooting to determine causes of operating errors in equipment.
Tools & Equipment
* Personal Computer
* Office Equipment
* Floor Buffer
* Vacuum cleaner and vacuum cleaning caddy
* Riding floor scrubber
* Wet mops and Dust mops
* Window squeegee
* Two-way Radio
* Telephone
* Forklift
* Tractor
* Lawn Mower and other Landscaping equipment
* Golf Cart
* Power and Hand Tools
* Boats
* Trucks and other vehicles
TN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
* A valid driver's license
* For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.
Please include your Driver's License Information under the Licenses and Certifications section of your application.
Agencies may allow an exception based on other factors.
Manufacturing Supervisor
Supervisor job in Mason, OH
Hi-Tek Manufacturing is searching for experienced 2nd shift Manufacturing Supervisor who wishes to continue developing his or her career as a machining
leader
for the aerospace / turbine industry. Hi-Tek offers competitive wages and a full benefit package which includes medical, dental, vision, life insurance, short and long-term disability, 9 paid holidays per year, paid vacation time, 401K plan with company match, HSA & Flex Spending programs, supplemental health plans, and more! Hi-Tek offers a clean, climate-controlled environment and we believe in quality and safety above all else.
**2nd shift 3:30pm-12:00am Mon-Fri
Hours may vary based on company needs. This is a salaried-exempt position.
Hi-Tek is a Drug-Free Workplace and conducts pre-employment 10-panel drug and background screening and random drug screening.
General Purpose
Reporting to the Operations Manager, the 1st shift Manufacturing Supervisor will assist in developing an intentional culture of excellence, teamwork, and growth. This key role will direct, and coordinate production. The Supervisor will direct Team Leads, Set-up Techs, Operators, Machinists, and other employees involved in processing product. The Manufacturing Supervisor will also lead performance through planning, coordinating, and evaluating the activities of the management team and employees while ensuring production quality and safety standards throughout the side of the shop. Works with engineers and the safety / training coordinator to ensure safety of plant employees and the production process.
Essential Tasks
Demonstrate a can-do attitude and an optimistic leadership approach.
Direct employees with respect to production, volume, cost, quality, and meeting production schedules and delivery dates.
Meet and exceed production quality and quantity standards on the shift.
Create high-performing teams and a collaborative environment to improve job satisfaction and retention among all team members.
Influence team members positively to achieve desired work outcomes by setting the example and openly sharing knowledge and skills.
Develop thorough knowledge of all processes and equipment.
Report any processes and equipment problems and monitor all activity to resolve the issue.
Lead and/or influence teams to troubleshoot daily production issues, solve longer-term problems, and improve processes.
Coach employees towards success by providing constructive feedback, establishing mentoring connections, and when appropriate, initiating disciplinary action.
Excel in ambiguous and stressful scenarios that result from changes and deadlines, remaining flexible and vigilant.
Assist with New Product Introduction and Product Development projects.
Maintain responsibility for all processes, equipment, employees, safety, and housekeeping of the department.
Maintain communication between management and employees to ensure that necessary policies, regulations, and procedures are understood and followed.
Excel in other duties needed to help drive our vision, fulfill our mission, cultivate a collaborative environment, and abide by our organization's values.
Accomplishes organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishment.
Always take ownership and be accountable for your actions.
Good and reliable attendance and an optimistic attitude are necessary.
Perform under AS9100 quality standards and NADCAP accreditation.
Education and Experience
7+ years in manufacturing including 2+ years at a manager level position directing operations of similar manufacturing facility with direct responsibility to meet production throughput and quality goals.
A minimum of 5+ years' experience in CNC machining preferred.
A minimum of 2+ years in a leadership role with 20+ direct reports preferred.
Experience working with complex / engineered product lines.
Considerable experience defining and utilizing manufacturing systems, data, and metrics to plan and execute production plans.
Able to lead cross functional teams to identify the root cause and implement effective corrective actions for problems which impede the execution of production plans.
Excellent communication, interpersonal, and facilitation skills required to effectively interact with all teams, areas, and levels of business.
Demonstrated ability to work independently and successfully multi-task, excellent organizational skills, a high sense of urgency.
Associate's degree+ and or trade school certification preferred.
Proficiency in Microsoft Office Productions required.
Knowledge of ADP Workforce Now a plus.
Must meet the ITAR definition of §120.15 U.S. person.
Key Competencies
Culture Development
Effective communication, interpersonal, and leadership skills
Conceptual and Initiative-taking thinking
Coaching and collaboration
Balanced decision making
Proven analytical and organizational ability
High ethical standards and personal integrity among employees
Ability to operate autonomously and self-direct
Complex Problem Solving
Safety Perspective
Resolution-Mindset
Stewardship
Physical Requirements
Climbing stairs occasionally when meeting with engineers or other staff members.
Will be required to sit, stand, or walk for the entire duration of the shift.
May need to lift, push, or pull items weighing up to 35 lbs. on an occasional basis.
Regularly required to stand, sit, talk, hear, reach, bend, and use hands and fingers to operate a computer, telephone, and keyboard.
Specific vision requirements for this position include close vision, color perception, depth perception, and the ability to adjust focus. Must have 20/20 vision (either naturally or corrected) and pass an annual vision test as required.
Ability to speak, read and write in fluent English to express or exchange ideas or discuss work instructions.
This job description is a tool to be followed. Other job duties may be assigned to you, this outline is not to be considered a detail description, and you may have other duties assigned as needed.
EEO Statement: Hi-Tek is an Equal Opportunity Employer (EOE) that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Auto-ApplyLead Operator
Supervisor job in Richmond, IN
To operate Cardline that produce fiber products in a safe and efficient manner following standard operating procedures. Qualifications BASIC QUALIFICATIONS: Must be physically, mentally, and educationally capable of performing assigned duties of , in a safe and efficient manner demonstrating a working knowledge of the
Production process and skill in troubleshooting the equipment on the line.
ESSENTIAL JOB FUNCTIONS
• Must be able to work within the Safety guidelines established for the plant and this line.
• Must direct the team in a manner that meets all Plant Established Metrics.
• Must follow all process control systems established for the line.
• Must demonstrate the mechanical ability to direct the team's Preventative Maintenance duties.
• Must have an understanding of the Quality systems and direct team to meet our Customer's expectations.
• Will work the required hours of the line including overtime hours
• Responsible for other duties as assigned by the Supervisor.
ADDITIONAL JOB FUNCTIONS
• Must be trained on the Hopper systems for this line.
• Must be trained on the Wind-up and packaging systems for this line
RELATIONSHIPS
Communicate and work cooperatively with Operation, Maintenance and Quality.
SUPERVISION
Works under the general supervision of the Production Supervisor.
SKILLS/ABILITIES REQUIRED
1. Reading, writing, and arithmetic.
2. Strong written and oral communication skills.
3. General working knowledge of computer and Microsoft Excel software.
EDUCATION/TRAINING/CERTIFICATION/LICENSE REQUIRED
Minimum - High School Diploma and/or three (3) to five (5) years related work experience operating manufacturing equipment.
WORKING CONDITIONS:
• Degree of Physical Demands (Strength) usually associated with this classification:
• Moderate to light work: Exerting up to twenty-five (25) pounds of force infrequently and exerting ten (10) to fifteen (15) pounds of force frequently.
• Environmental Conditions (Physical Surroundings) usually associated with this classification:
• Incumbent is exposed to Manufacturing Plant conditions and infrequent exposure to loud noise(s).
• Environmental Conditions (Hazards) usually associated with this classification:
• Infrequent exposure to Hi-Lo traffic.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Production Manager
Supervisor job in Fort Wright, KY
Production Manager
Interplastic Corporation - Fort Wright, Kentucky
What is Interplastic Corporation:
Interplastic Corporation, a division of IP Corporation, is a leading manufacturer of unsaturated polyester resins, gel coats, vinyl esters, and other specialty polymers. For nearly 70 years, we've built a reputation for innovation, quality, and reliability. As a privately held, family-owned company, we are proud of our collaborative culture and long-term commitment to our employees, customers, and communities.
What you'll do as a Production Manager:
As a Production Manager, you will oversee all day-to-day plant operations while ensuring efficiency, safety, quality, and cost control. You will lead and develop production teams, drive continuous improvement initiatives, and partner closely with maintenance, quality, and supply chain to ensure seamless operations. This role is essential in supporting Interplastic's mission of delivering exceptional products to our customers.
What you can expect to do as a Production Manager:
Lead, coach, and develop production staff, ensuring alignment with company values and performance goals.
Manage daily production operations, ensuring safety, quality, and delivery targets are met.
Implement Lean manufacturing principles, process improvements, and cost-saving initiatives.
Monitor and analyze production data to identify opportunities for efficiency and productivity.
Collaborate with Maintenance, Engineering, and Quality teams to resolve issues and optimize performance.
Ensure compliance with all environmental, health, and safety regulations.
Partner with Supply Chain to maintain proper inventory levels and support customer demand.
Oversee scheduling, staffing, and workforce planning for production lines.
Drive a culture of accountability, teamwork, and continuous improvement.
What we are looking for in a Production Manager:
Bachelor's degree in Engineering, Operations Management, Business, or related field (preferred).
5+ years of progressive leadership experience in manufacturing; chemical, resin, or related industry experience is a strong plus.
Proven ability to lead teams, build culture, and achieve operational results.
Strong understanding of Lean manufacturing, Six Sigma, or other continuous improvement tools.
Excellent problem-solving, analytical, and communication skills.
Commitment to safety and quality in all aspects of production.
Ability to work collaboratively across departments and with all levels of leadership.
Why Interplastic Corporation?
Positive, challenging, and supportive work environment.
Competitive benefits, including dental, vision, generous PTO, 401(k) with company match and more.
Freedom to innovate and make a difference in a vibrant, values-driven company that cares about its people.
Pay Transparency Range:
$117,682.00 - $147,405.00
Interplastic Corporation is an equal opportunity employer and encourages diversity in the workplace. If you are an experienced production leader with a passion for driving results, we encourage you to apply and join our team!
Auto-ApplyManufacturing Supervisor - 3rd Shift
Supervisor job in Troy, OH
Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of "U.S. Person" go here. **********************************************************************************************
Security Clearance:
None/Not Required
Joining Collins Aerospace isn't just about finding a job; it's about embarking on a journey to redefine the future of aerospace technology.
Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
3rd Shift: Sunday - Thursday 11pm - 7am
What You Will Do
* Work with production control to create a week-by-week schedule and assign operators accordingly.
* Work with QE's & ME's to improve processes within the cell in order to improve efficiency/eliminate rework/scrap.
* Work with 1st and 3rd shift supervisors on priorities and needs.
* Establish recovery plans where necessary in enough time to recover daily / weekly misses before they impact the month/quarter.
* Roll-up, consolidate, speak to overall cell results (control tower ownership)
* Ensure robust root cause and corrective actions (DAISE) for any major monthly misses (red metrics) at the Cell Control Tower levels.
* Ensure celebrations of 'wins' when Cells perform at an exceptional level.
* Execute Macro Plan activities throughout the year including support of 4x annual Lean Leadership Weeks
People:
* Responsible for communicating, training, guidance, and counsel of hourly associates to ensure the cell actively supports Continuous Improvement strategies, methodologies, and philosophies (5S, Flow, Ahead/Behind - visual management, SWIP management, Line Back Logistics, Product / Process Family definition, etc.)
* Direct the activities of operators, including training, performance appraisals, discipline, safety, communications, and opportunity resolution.
* Create a culture of ownership, accountability, and continuous improvement.
Lean Transformation:
* Partner with CORE / CI to support the site transformation journey; support the transformation roadmap.
* Create/align cells through product/process family alignment IAW defined plans.
* Implement JIT/JIS Materials Management philosophy.
* Ensure the cell implements and operates 'daily' to the 6 principles of Ops Management
* Adhere to Standard Work (Time based standard work for all functions)
* Use Closed Loop Systems (corrective actions) for all losses
Positively affect performance metrics including, but not limited to:
* Output
* Hours
* On Time Delivery
* Inventory (WIP)(SWIP to WIP ratio approaching 1)
* Lead Time (Days to Manufacture) decreases.
* Productivity / Efficiency / Utilization / OEE increases.
* Yield / Process Capability increases.
* Schedule Stabilization improvement
* Safety (First Aid, recordables, lost time)
* SRR (scrap, rework and repair)
* Lead special projects as needed.
Qualifications You Must Have
* Typically requires a University Degree and minimum 2 years of prior relevant experience
* 1 or more years of experience in a manufacturing environment.
* Experience in Operations related Management roles (hands on supervision).
* Experience demonstrating technical knowledge of manufacturing processes (machining/special processing/assembly).
* Experience utilizing Microsoft Office- Excel, Word, and PowerPoint skills.
Qualifications We Prefer
* SAP knowledge
* Lean Manufacturing experience.
* Experience in leading cross-functional teams
* Direct working experience of the Troy W&B Site / Products.
* Aerospace work environment experience.
* Automotive production system experience (Lean, ACE, TPS, DBS, etc.)
What We Offer
Some of our competitive benefits package includes:
* Medical, dental, and vision insurance
* Three weeks of vacation for newly hired employees
* Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
* Tuition reimbursement program
* Student Loan Repayment Program
* Life insurance and disability coverage
* Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
* Birth, adoption, parental leave benefits
* Ovia Health, fertility, and family planning
* Adoption Assistance
* Autism Benefit
* Employee Assistance Plan, including up to 10 free counseling sessions
* Healthy You Incentives, wellness rewards program
* Doctor on Demand, virtual doctor visits
* Bright Horizons, child and elder care services
* Teladoc Medical Experts, second opinion program
* And more!
Learn More & Apply Now!
Our Advanced Structures team leverages advanced materials and additive manufacturing to develop complex interior and exterior solutions. These solutions ensure structural integrity of the aircraft, help aircraft take off and land, stay trim in the air, move forward, carry cargo and conduct rescues. We delight our customers with superior products and best-in-class service. Our global team is committed to continuous improvement - we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable and more sustainable in the years to come. We are looking for the best and brightest to fly and land with us!
WE ARE REDEFINING AEROSPACE.
* Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyManufacturing Supervisor - 3rd Shift
Supervisor job in Troy, OH
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here. **********************************************************************************************
Security Clearance:
None/Not Required
Joining Collins Aerospace isn't just about finding a job; it's about embarking on a journey to redefine the future of aerospace technology.
Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
3rd Shift: Sunday - Thursday 11pm - 7am
What You Will Do
Work with production control to create a week-by-week schedule and assign operators accordingly.
Work with QE's & ME's to improve processes within the cell in order to improve efficiency/eliminate rework/scrap.
Work with 1st and 3rd shift supervisors on priorities and needs.
Establish recovery plans where necessary in enough time to recover daily / weekly misses before they impact the month/quarter.
Roll-up, consolidate, speak to overall cell results (control tower ownership)
Ensure robust root cause and corrective actions (DAISE) for any major monthly misses (red metrics) at the Cell Control Tower levels.
Ensure celebrations of ‘wins' when Cells perform at an exceptional level.
Execute Macro Plan activities throughout the year including support of 4x annual Lean Leadership Weeks
People:
Responsible for communicating, training, guidance, and counsel of hourly associates to ensure the cell actively supports Continuous Improvement strategies, methodologies, and philosophies (5S, Flow, Ahead/Behind - visual management, SWIP management, Line Back Logistics, Product / Process Family definition, etc.)
Direct the activities of operators, including training, performance appraisals, discipline, safety, communications, and opportunity resolution.
Create a culture of ownership, accountability, and continuous improvement.
Lean Transformation:
Partner with CORE / CI to support the site transformation journey; support the transformation roadmap.
Create/align cells through product/process family alignment IAW defined plans.
Implement JIT/JIS Materials Management philosophy.
Ensure the cell implements and operates ‘daily' to the 6 principles of Ops Management
Adhere to Standard Work (Time based standard work for all functions)
Use Closed Loop Systems (corrective actions) for all losses
Positively affect performance metrics including, but not limited to:
Output
Hours
On Time Delivery
Inventory (WIP)(SWIP to WIP ratio approaching 1)
Lead Time (Days to Manufacture) decreases.
Productivity / Efficiency / Utilization / OEE increases.
Yield / Process Capability increases.
Schedule Stabilization improvement
Safety (First Aid, recordables, lost time)
SRR (scrap, rework and repair)
Lead special projects as needed.
Qualifications You Must Have
Typically requires a University Degree and minimum 2 years of prior relevant experience
1 or more years of experience in a manufacturing environment.
Experience in Operations related Management roles (hands on supervision).
Experience demonstrating technical knowledge of manufacturing processes (machining/special processing/assembly).
Experience utilizing Microsoft Office- Excel, Word, and PowerPoint skills.
Qualifications We Prefer
SAP knowledge
Lean Manufacturing experience.
Experience in leading cross-functional teams
Direct working experience of the Troy W&B Site / Products.
Aerospace work environment experience.
Automotive production system experience (Lean, ACE, TPS, DBS, etc.)
What We Offer
Some of our competitive benefits package includes:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!
Learn More & Apply Now!
Our Advanced Structures team leverages advanced materials and additive manufacturing to develop complex interior and exterior solutions. These solutions ensure structural integrity of the aircraft, help aircraft take off and land, stay trim in the air, move forward, carry cargo and conduct rescues. We delight our customers with superior products and best-in-class service. Our global team is committed to continuous improvement - we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable and more sustainable in the years to come. We are looking for the best and brightest to fly and land with us!
WE ARE REDEFINING AEROSPACE.
*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyOperations Lead - PT
Supervisor job in Florence, KY
Operations Lead
Our Vision: To become the leading Home Décor retailer.
Our Mission: Enable everyone to affordably make their house a home.
The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance.
Key Roles & Responsibilities:
The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security.
The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics.
The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner.
The Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably.
The OL Drives productivity by training, coaching, planning, monitoring, and appraising results.
The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience.
The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store.
All other duties are based on business needs.
Nights and weekends required
Qualifications & Competencies:
At least 18 years old.
High School Diploma/Equivalent.
Communicates clearly and concisely with excellent verbal, written, and comprehension skills.
Ability to work a flexible schedule including nights, weekends, and some holidays.
Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
The ability to work effectively independently and within a team.
Strong attention to detail, e.g., standards, processes, marketing, etc.
Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations.
Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution.
Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun.
Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
Auto-Apply