Operations Lead - PT (North Fort Worth)
Supervisor job in Fort Worth, TX
Operations Lead
Our Vision: To become the leading Home Décor retailer.
Our Mission: Enable everyone to affordably make their house a home.
The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance.
Key Roles & Responsibilities:
The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security.
The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics.
The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner.
The Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably.
The OL Drives productivity by training, coaching, planning, monitoring, and appraising results.
The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience.
The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store.
All other duties are based on business needs.
Nights and weekends required
Qualifications & Competencies:
At least 18 years old.
High School Diploma/Equivalent.
Communicates clearly and concisely with excellent verbal, written, and comprehension skills.
Ability to work a flexible schedule including nights, weekends, and some holidays.
Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
The ability to work effectively independently and within a team.
Strong attention to detail, e.g., standards, processes, marketing, etc.
Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations.
Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution.
Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun.
Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
Auto-ApplyOperations Lead - FT(North Fort Worth)
Supervisor job in Fort Worth, TX
Operations Lead
Our Vision: To become the leading Home Décor retailer.
Our Mission: Enable everyone to affordably make their house a home.
The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance.
Key Roles & Responsibilities:
The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security.
The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics.
The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner.
The Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably.
The OL Drives productivity by training, coaching, planning, monitoring, and appraising results.
The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience.
The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store.
All other duties are based on business needs.
Open Availability (nights and weekends)
Qualifications & Competencies:
At least 18 years old.
High School Diploma/Equivalent.
Communicates clearly and concisely with excellent verbal, written, and comprehension skills.
Ability to work a flexible schedule including nights, weekends, and some holidays.
Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
The ability to work effectively independently and within a team.
Strong attention to detail, e.g., standards, processes, marketing, etc.
Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations.
Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution.
Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun.
Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
Auto-ApplyLive Operations Lead, Student Transit
Supervisor job in Fort Worth, TX
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
We operate student transit services across the U.S. and are committed to offering reliable and efficient transportation solutions for students, and their respective caregivers and school districts. Our focus is on maintaining high standards of service, ensuring punctuality, and providing a frictionless experience for all stakeholders.
As a Live Operations Lead, Student Transit, you will ensure operational excellence and an unbelievable customer experience for the students we transport, and all relevant stakeholders. Live Operations Leads like you are the masterminds behind day-of ride plan adjustments to respond to unexpected events like vehicles going out of service or drivers calling out sick at the last minute to ensure 100% of rides are served on time. As a Dispatch Lead, you play a critical role in ensuring student transit rides across the U.S. are served with the highest quality possible.
This is a full-time, shift-based position requiring availability in early mornings (beginning 4AM Central Time) or later evenings (until 8PM Central Time). This role will be in-person at our Fort Worth location.
What You'll Do:
Manage communications with students' caregivers and the school district
Serve as the main point of contact for our school district partners, answering inbound calls and making outbound calls to keep stakeholders informed when operational issues arise
Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise
Respond to driver feedback and live customer issues
Diligently work collaboratively with a broad interdisciplinary team to scale operational processes, systems, and tools to drive rapid growth
Maintain and enhance a service's On-Time Performance by proactively identifying and resolving issues that may prevent drivers from reaching assigned students on schedule.
Proactively identify changes in same-day driver schedule changes and trigger front line outreach to drivers for shift extensions or new shifts
Coordinate with front line teams to ensure effective communication to caregivers and drivers where relevant
Propose and implement improvement strategies to optimize ride plans, ensuring better alignment of rides with driver shifts.
Recommend technological solutions or process enhancements to improve operational efficiency.
Respond to service issues and implement corrective actions in a timely manner.
Who You Are:
Tech-savvy; strong computer and technical skills, including experience with numerous software programs and the more standard Microsoft Office and Google Suite. CRM tools like Salesforce are a plus!
Strong mental acuity and analytical problem-solving skills
A comfortable multitasker who enjoys live operations and can quickly prioritize and switch between tasks
Skilled in prioritizing and strong delegation skills to optimize team performance
Able to manage multiple priorities simultaneously while maintaining accuracy and focus
A clear communicator with excellent reading comprehension and writing skills
Customer-service oriented; able to de-escalate situations and bring down the temperature with escalated stakeholders
Calm, cool, and collected-able to stay even-keeled during urgent or high-pressure issues
A well-rounded team player who takes ownership of (and pride in) your work
Ownership-driven: you take charge of ongoing issues and manage them through to resolution
Comfortable with ambiguity; able to create solutions even when no SOP exists
Demonstrated leadership with strong prioritization skills
An action-oriented executor: you take initiative to solve problems and get the job done
Compensation and Benefits
Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $19-$21/hour
Shifts available:
Monday to Friday, 4am CT - 12:30pm CT
Monday to Friday, 11:30am CT - 8pm CT
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides
everyone
with accessible, efficient, and affordable ways of getting around.
We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.
Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.
Ready to join the ride?
Via is an equal opportunity employer.
Auto-ApplyOperations Supervisor
Supervisor job in Cresson, TX
What We Do! We are a Texas Based - Texas Proud waste solutions provider servicing your local residential, commercial and municipal trash and recycling needs. We pride ourselves in providing exceptional customer service, starting with our hardworking Operations team to our Corporate Leadership. Since 2017, Frontier Waste Solutions has continued to grow and expand its footprint in Texas. We are looking for those looking to be part of this exciting endeavor and share our mission of being the best waste solutions company in Texas.
As they say, "There is no business, like trash business."
What We Are Looking For!
OPERATIONS SUPERVISOR
POSITION SUMMARY
Supervise routes and staffs' performance on a daily basis for multiple line of businesses related to Residential, Commercial, and Roll-Off.
ESSENTIAL DUTIES & RESPONSIBILITIES
* Supervise, organize, and schedule drivers/helpers to complete collection routes
* Resolve residential, commercial, municipal complaints or issues in relation to service agreements
* Analyze data and metrics for route performance and operation efficiency
* Manage staff, including hiring, onboarding, training, coaching, performance management; develop supervisory goals and objectives; and effective resolution of safety issues and claims
* Plan and implement the operational procedures for the receiving and disposing of waste
* Coordinate daily operational needs with Maintenance team
* Monitor driver and labor time and attendance
* Promote and monitor safety in the workplace and investigate workplace incidents and safety/equipment concerns until resolved
* Partner with functional groups to resolve employee relations issues
* Ensure drivers comply with DOT regulations
* Audit documentation related to route operations
* Manage relationships with all outside contractors and staffing agencies
* Conduct safety meetings or additional trainings as needed
* Ability to run routes if needed
* Perform other job-related duties as assigned or apparent
MINIMUM QUALIFICATIONS
* 2+ years of supervisory experience in transportation, and/or logistics services.
* Familiar with waste industry highly preferred
* Knowledge of DOT requirements for commercial vehicles
* Strong record of promoting safety and investigating incidents in the workplace
* Ability to lead, motivate, coach a large staff
* Demonstrate problem solving, analytical, critical thinking and decision-making skills
* Ability to collaborate and work with others
* Strong leadership skills
* Effective written and oral communication skills
* Ability to prioritize tasks and follow specified procedures
PHYSICAL REQUIREMENTS
* Occasionally required to stand, walk, sit, balance, stoop, kneel, crouch crawl and reach with hands and arms
* Exposure to physical environment which involves moving mechanical parts, fumes fumes, dirt, odors, noise, weather extremes or similar elements often
EDUCATION
* High school diploma or equivalent
LICENSE AND CERTIFICATIONS
* Possess a valid Class A or B Commercial Driver's License highly preferred
Customer Service Supervisor
Supervisor job in Fort Worth, TX
Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members!
Company Overview:
Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!
Position Overview:
At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you.
A Day in the Life:
You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
Pet Host Lead Requirements:
Must be able to handle dogs of all sizes and cats
Must enjoy working with both people and pets
Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean
Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames
Must be able to follow directions and comply with processes and procedures
Must have a keen sense of observation when observing the pets
Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods
Must have computer knowledge/quick learner
Must have Leadership/Supervisor experience in a team oriented environment
Excellent customer service skills, professional
Organized, detail oriented
Daily Responsibilities:
Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
Answer all incoming calls, respond to voicemails and emails.
Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
Manage cash, check, and credit card transactions and reporting/reconciling
Gets to know clients and their pet's names on a regular basis
Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems.
Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed.
Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs.
Obtain vaccination records from veterinary offices and input into the computer.
Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”.
Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies
Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc.
Consult with other departments
Work with a team who all exemplify these qualities:
A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
Must be able to multitask and be very detail oriented. Must be able to start and stop work.
Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Conflict Resolution - Ability to handle conflict with tact and diplomacy
Good team work and willingness to assist other departments as necessary
Cheerful, friendly, positive team-oriented attitude
Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
Reliable, punctual, and dependable
Ability to work a flexible schedule, including holidays and weekends
Ability to take direction well and apply it independently
Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently
Physically able to handle dogs of all sizes and to lift up to 60 lbs.
Other duties as assigned.
Equal Employment Opportunity
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor
protected by applicable federal, state or local laws.
Work schedule
Weekend availability
Monday to Friday
Holidays
Supplemental pay
Tips
Benefits
401(k)
Employee discount
Paid training
Center Supervisor
Supervisor job in Burleson, TX
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
How you will contribute:
You will oversee employee performance and scheduling
You will lead Inventory Control efforts and lead in operational efforts
You will work with donors to resolve concerns
You will analyze opportunities specific to non-conforming events
You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas.
You will foster teamwork, communicate and resolve conflicts.
What you bring to Takeda:
High school diploma or equivalent
Cardiopulmonary Resuscitation (CPR) and AED certification
Frequent bending and reaching
Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds
Fine motor coordination, depth perception, and ability to monitor equipment from a distance
Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - TX - Burleson
U.S. Hourly Wage Range:
$22.19 - $30.51
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - TX - Burleson
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
Supervisor, Operations
Supervisor job in Fort Worth, TX
Who is Mother Parkers?
We are one of the largest tea and coffee manufacturers in North America, with a mission to create a better beverage experience for our customers. As a leading customer solutions provider to some of North America's largest retailers and foodservice chains, we use state-of-the-art technology and new product innovation to help our customers grow their business and deliver superior products to their clientele. Our team of coffee and tea experts are deeply passionate about what we do, proud of our 100+ years of business success, and excited about building a future with endless possibilities. Come join our team and work among the best, collaborate with high performers, and contribute to challenging work every day!
The Role:
We have an opportunity for an experienced Production Supervisors to join our Production team at our Fort Worth manufacturing plant. In this role you will be responsible for leading production through advanced manufacturing systems, processing, and quality & maintenance, to ensure that key accountabilities with the Operational Framework SQCDPE and associated Key Performance Indicators are met.
We are looking for individuals who have the flexibility to work varying shifts, as shift times and patterns can change based on business needs. We are currently hiring for the below shifts:
Continental Night shift: 6:00pm - 6:30am.
What you get to do:
Plan and direct production activities and establish production priorities for products in keeping with effective operation, customer service goals and cost factors.
Coordinate production activities to obtain optimum production and utilization of human resources, machines and equipment.
Review and analyze production, quality control, maintenance and operational reports to determine causes of nonconformity with product specifications and operating or production problems. Reviews production and operating reports and resolves manufacturing problems to ensure minimum costs and prevent operational delays.
Communicate shift performances and address issues including but not limited to safety, quality, equipment efficiency, schedule adherence, personnel performance and material usage.
Maintain good employee relations and adherence to company policies and procedures. Take proper disciplinary measures when required.
Ensures facility is constantly prepared for regulatory, corporate and customer directed inspections.
Ensure set production KPI's and schedules are adhered to.
Ensure plant is in GMP & SQF compliance.
Works closely with distribution to ensure proper material and finished goods transfer.
Conduct incident investigations and follow through on corrective and preventive actions.
Participate in Joint Health and Safety Committee meetings.
Conduct safety inspections, Behavior Based Safety Observations and ensure that the plant is in compliance.
Coordinate and ensure training compliance for all employees on the shift.
Accountable to complete all payroll required documentation.
What you bring to the role:
Minimum 5-7 years of operations experience in leadership roles in CPG and/or food manufacturing.
Technical knowledge of processing and packaging is an asset.
Demonstrated track record of building and leading high functioning teams.
Strong knowledge and experience in Occupational Health & Safety, People Leadership, Lean Manufacturing, and Quality Assurance.
Ability to set direction through business acumen, strategic agility and dealing with ambiguity.
Can inspire and influence by motivating others.
Drive results with timely decision making, command and negotiating skills.
Operate with a sense of urgency being action oriented and exhibiting perseverance.
Strong project management and budgeting skills.
Knowledge of operating systems CMMS, ERP and MES.
Sound administrative skills with advanced skills in MS Project, Word, and Excel.
Excellent communication skills with fluency in English, both written and verbal.
Possess strong computer and software application skills.
What we offer you:
Competitive Total Rewards package - health benefits coverage on day 1, employer matched retirement savings plans, Flexible Spending Account.
Employee discount program on our coffee and tea products.
Annual Safety Shoes Program - your safety is our #1 priority.
Tuition Assistance Program - we value continuous learning and self-development.
By providing your information to us, you understand and agree to Mother Parkers Tea & Coffee's Privacy Policy: **********************************************
While Mother Parkers welcomes all applications, we do not accept unsolicited resumes from employment agencies or search firms. Only those candidates who meet the minimum requirements will be contacted. Mother Parkers is committed to providing accommodations for persons with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process .
Auto-ApplyLive Operations Lead, Student Transit
Supervisor job in Fort Worth, TX
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. We operate student transit services across the U.S. and are committed to offering reliable and efficient transportation solutions for students, and their respective caregivers and school districts. Our focus is on maintaining high standards of service, ensuring punctuality, and providing a frictionless experience for all stakeholders.
As a Live Operations Lead, Student Transit, you will ensure operational excellence and an unbelievable customer experience for the students we transport, and all relevant stakeholders. Live Operations Leads like you are the masterminds behind day-of ride plan adjustments to respond to unexpected events like vehicles going out of service or drivers calling out sick at the last minute to ensure 100% of rides are served on time. As a Dispatch Lead, you play a critical role in ensuring student transit rides across the U.S. are served with the highest quality possible.
This is a full-time, shift-based position requiring availability in early mornings (beginning 4AM Central Time) or later evenings (until 8PM Central Time). This role will be in-person at our Fort Worth location.
What You'll Do:
* Manage communications with students' caregivers and the school district
* Serve as the main point of contact for our school district partners, answering inbound calls and making outbound calls to keep stakeholders informed when operational issues arise
* Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise
* Respond to driver feedback and live customer issues
* Diligently work collaboratively with a broad interdisciplinary team to scale operational processes, systems, and tools to drive rapid growth
* Maintain and enhance a service's On-Time Performance by proactively identifying and resolving issues that may prevent drivers from reaching assigned students on schedule.
* Proactively identify changes in same-day driver schedule changes and trigger front line outreach to drivers for shift extensions or new shifts
* Coordinate with front line teams to ensure effective communication to caregivers and drivers where relevant
* Propose and implement improvement strategies to optimize ride plans, ensuring better alignment of rides with driver shifts.
* Recommend technological solutions or process enhancements to improve operational efficiency.
* Respond to service issues and implement corrective actions in a timely manner.
Who You Are:
* Tech-savvy; strong computer and technical skills, including experience with numerous software programs and the more standard Microsoft Office and Google Suite. CRM tools like Salesforce are a plus!
* Strong mental acuity and analytical problem-solving skills
* A comfortable multitasker who enjoys live operations and can quickly prioritize and switch between tasks
* Skilled in prioritizing and strong delegation skills to optimize team performance
* Able to manage multiple priorities simultaneously while maintaining accuracy and focus
* A clear communicator with excellent reading comprehension and writing skills
* Customer-service oriented; able to de-escalate situations and bring down the temperature with escalated stakeholders
* Calm, cool, and collected-able to stay even-keeled during urgent or high-pressure issues
* A well-rounded team player who takes ownership of (and pride in) your work
* Ownership-driven: you take charge of ongoing issues and manage them through to resolution
* Comfortable with ambiguity; able to create solutions even when no SOP exists
* Demonstrated leadership with strong prioritization skills
* An action-oriented executor: you take initiative to solve problems and get the job done
Compensation and Benefits
* Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
* Salary Range: $19-$21/hour
* Shifts available:
* Monday to Friday, 4am CT - 12:30pm CT
* Monday to Friday, 11:30am CT - 8pm CT
* We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.
We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.
Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.
Ready to join the ride?
Via is an equal opportunity employer.
Auto-ApplySupervisor, Operations
Supervisor job in Fort Worth, TX
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Dallas-Fort Worth Int Apt, Grapevine, Esters Blvd
Division: Solutions
Job Posting Title: Supervisor, Operations
Time Type: Full Time
The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer communication activities daily, including labor scheduling, space utilization, equipment and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing and shipping of products in a manner consistent with company service and cost objectives.
As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
* Effectively keeps senior management and client representatives informed of critical issues that affect the operations
* Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in the site's operating agreement with the client.
* Implements and reports on-going cost savings measures. Provides ideas and suggestions for more efficient operations.
* Meets all client specified KPI's and complies with Quality system requirements.
* Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to fairly and equitably supervise, counsel, and (where needed) discipline team members. Provides direction and support to Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities.
* Has overall training and evaluation responsibilities of warehouse staff.
* Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff.
* Reviews pending jobs or trends, plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs.
* Trains new staff in assigned duties, or delegate training responsibility to experienced team members. Assesses progress of trainees and adds additional duties as appropriate.
* Keeps informed of quantity and quality of jobs being performed throughout the day, providing guidance and advice as necessary.
* Assigns supervisory duties to experienced team members acting as leads for lower-level warehouse staff. Keeps abreast of progress or problems.
* Keeps Manager advised of progress or problems requiring attention on a daily basis. Holds regular meetings with warehouse staff to assess the group's overall status. Discusses ideas for improvement. Keeps staff informed of new developments.
* Assists in the physical operations as needed.
* Delivers results by leveraging the skills of the right people at the right time
* Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction
* Provides ongoing growth and development opportunities for team members
* Provides input and conducts annual performance reviews for team members
* Supports adherence to Standard Operating Procedures (SOPs).
* Supports and trains team members with adherence to SOPs (corporate and client)
SKILLS & ABILITIES
Education & Experience:
* Must have a High school diploma or general education degree (GED)
* 3 years' experience working in a logistics/distribution/relevant environment
* 1 year experience in a supervisory role
* Preferred: Prior MHE certification / knowledge of basic MHE operation
Certificates, Licenses, Registrations or Professional Designations
* Satisfactory completion of a forklift training program
Computer Skills:
* Proficient in Microsoft Office (Excel, Work, and Power Point)
* RF Scanners
* WMS functions
Language Skills
* English (reading, writing, verbal)
* Business communication
Mathematical Skills
* Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products
Other Skills
* Strong attention to detail accuracy and accomplish job tasks in a timely manner
* Good organizational and personnel skills
* Good communication skills, written and oral
* Good leadership, supervision, and planning skills
* Able to work flexible schedules, including nights and weekends, as required by the operation
* Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments and be able to assist as a back-up when the need may arise.
* Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
* Work overtime as dictated by business whether mandatory or voluntary.
* Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.
PHYSICAL DEMANDS
Occasionally
* Bending
Frequently
* Walking and Standing
Constantly
* Sitting
Ability to Lift/Carry and Push/Pull
* 11-20 pounds
* Reach above shoulder, squat, or kneel.
Other Physical Requirements:
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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Telephony Contact Management Supervisor
Supervisor job in Fort Worth, TX
PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U.
S.
mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture.
Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day The Telephony Contact Management Supervisor is responsible for the oversight of Queue Administrators and Queue/Work Force Management related processes across multiple sites.
As the Supervisor, your duties will include management of call center workforce, balancing staff effectively in order to maximize call center performance and meet or exceed expected service level goals, management of forecasting including historical analysis, development of call type reporting and analysis, development of queue/call routing logic, support of system issues impacting the call center, assist manager with additional duties as required, etc.
The Contact Management Supervisor will: Develop business requirements for new queues, routing logic, contact flows, messaging scripts and system enhancements Maintain advanced knowledge of WorkForce Management, Automatic Call Distributor (ACD) systems, call routing logic, etc.
Participate in departmental meetings to provide feedback and insight on call center performance and assist leadership in driving business strategies Lead and oversee reporting, including Agent/Queue stats, inbound volumes, projections, intervals, dispositions, etc.
Oversee telephony and WorkForce Management administrator duties, including assigning of skills, auditing of skills, agent roles and responsibilities, password resets and forecast strategies Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Experience working with internal and external customers.
Collections or Customer Service call center experience required Proficient in Microsoft Office (Excel, Access, Word, PowerPoint) and SQL knowledge a plus Advanced knowledge of Excel functions and pivot tables Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home.
Our vision is to be the most trusted partner for home.
Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered.
Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: *********************
page.
link/benefits For residents with state required benefit information, additional information can be found at: ************
pennymac.
com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
#TPO Salary $65,000 - $100,000 Work Model OFFICE
Auto-ApplyOperations Supervisor
Supervisor job in Fort Worth, TX
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our Core Values
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes.
● People make ShipMonk: We believe in our team and invest in our people.
● Change the score: We challenge the status quo, constantly innovating and improving.
● Get sh*t done: We're a fast-paced, high-growth company that values action and results.
What you'll do:
The Operations Supervisor will lead, manage and develop a team of 25 to 30 ShipMonk Associates
Communicate policies to Associates and act as the primary information source for the team, maintain compliance, consistency, and taking corrective action when needed
Use software to keep records, edit, and manage the inventory flow
The Operations Supervisor will focus on the productivity, process, and quality of warehouse operations through warehouse KPIs
Report to upper management on stock levels, issues, employee performance, etc.
Constantly work to improve processes
Optimize employee workflow (e.g. submit requests for the appropriate supplies) in order to maximize productivity
The Operations Supervisor will ensure that facility equipment is properly maintained and safe
Communicate with the warehouse manager to make critical decisions
Train new warehouse associates
Be responsible for overseeing warehouse sanitation in your assigned department. Adequate training on sanitation will be provided and the employee will be responsible to identify when sanitation fails and the appropriate actions that are needed to correct
What you'll need:
Associates or Bachelor's degree in Operations, Supply Chain, Management, Engineering or related field and/or Honorable Discharge from The United States Military as an NCO or higher rank preferred
Minimum 2 years of experience in a supervisory role
Working knowledge of inventory management software
Excellent organization, planning skills, and strong attention to detail
The Operations Supervisor will have outstanding communication and interpersonal abilities
Proven track record of taking ownership, driving results, and managing change
Ability to dive deep into data and provide thought-provoking, workable business solutions
Available to work on weekends, holidays, and overtime as needed
Ability to work in a fast-paced environment
Must be able to stand for most of the day
Ability to lift up to 50lbs.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyCall Center Supervisor
Supervisor job in Fort Worth, TX
Want to Make a Difference for Others as a Leader in Healthcare? Welcome to Serenity.
If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.
No Healthcare Experience? We've Got You.
We're not hiring for medical know-how - we're hiring leaders. If you can motivate a team, hit goals, and keep things running smoothly, you'll thrive here. Bring your leadership skills and personal drive to achieve key metrics and help others do the same, and we'll teach you the rest.
The Role: Call Center Supervisor | Fort Worth, TX
You'll guide a team that's all about creating a smooth, supportive experience for every caller. From training and coaching to handling escalations with care, you'll set the tone and keep the flow calm, professional, and productive.
What You'll Be Doing:
Lead a team that brings calm, concierge-level care
Coach with heart-accountability, feedback, support, growth
Handle tough calls with grace and a focus on solutions
Use data and performance metrics to level up service
Keep standards high and the patient experience world-class
What You Need:
Minimum 1 year experience as a customer service supervisor
Background in call center environment is ideal
Passion for helping patients and developing teammates
Attention to detail and proven track record of achieving performance metrics
Clear, confident communication
Calm under pressure, quick with smart decisions
Adaptable and driven by results
Why You'll Love It:
Build your skills in an environment driven by excellence
Competitive pay based on experience
Fast-growing company = big opportunities for career progression
Luxe-level benefits: We cover 90% of medical, dental & vision
401(k) - because your future deserves self-care too
10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge
Bring your crew: referral bonuses when you refer great people
Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
Auto-ApplyOperation Supervisor
Supervisor job in Fort Worth, TX
76118 Job Family: Operations Supervisors We are seeking a hard-working, innovative, detail-oriented and creative team player to join our leadership team! The Operations Supervisor leads a local field operations team with a focus on quality and service to ensure that our customers have a memorable experience. This is a full-time position located in the Fort Worth, Texas area.
What we offer:
* Competitive annual salary $50,000-65,000/ year
* Annual performance bonus
* Yearly incentive trip
* Company iPhone provided
* Save money from driving our vehicle
* Company gas card provided
* Group Health, Dental, and Vision plans
* Pet insurance, Life insurance, and EAP benefits
* 401K with employer match up to 4%
* Paid holidays and paid time off
* Opportunity for advancement
* Upbeat and exciting company culture and much more!
Responsibilities include:
* Responsible for customer retention, employee retention and improving customer revenue for their assigned team
* Meet requirements for personal service production
* Continually monitor and balance labor utilization with production in order to optimize overall efficiencies
* Manage payroll for all Service Professionals and Lead Service Professionals within the team
* Strive to achieve high operational efficiency and effective labor management ● Growth and success of areas by ensuring safe and efficient delivery of quality services
* Execute plans for improvement of deficiencies identified by leadership for the team and report the progress
* Meet KPI standards
* Create a positive atmosphere of learning and growth for all Service Professionals
* Actively seeks opportunities to develop, improve and innovate themselves and their teams
* Set and manage goals with Lead Service Professionals and Service Professionals to improve overall performance using performance dashboards and other tools
* Review Service Professional performance metrics with the Operations Manager
* Manage, maintain, and ensure the delivery of high-level service quality from your Service Professional
* Deliver excellent customer service to potential and existing customers
* Perform pest control services for customers at their scheduled appointments and ensure all levers are utilized in order to ensure route completion
* Collaborate with Operation Manager and Regional Trainer to support service standards and expectations in the field
* Remain compliant with state and federal laws, regulations, and licensing.
* Obtain local and state licensing
Qualifications:
* Excellent verbal, written, and communication skills
* Interpersonal and collaboration skills
* Strong analytical and problem-solving skills
* Ability to analyze information and think systematically
* Strong ability to lead and manage a team
* Proficient with Google drive functions or related software
* A US driver's license that has been valid for a minimum of 3 years is required
* A clean driving record is required (no more than one moving violation in the past year and no more than 2 moving violations in the past 4 years)
* A drug test and background check will be performed on all new hires
* Ability to obtain and maintain all license/certificates as required by federal, state, and local regulations to operate the Learning Center for all categories that Aptive services
Aptive Environmental:
Aptive Environmental provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand.
In 2021, Aptive was included in Inc. Magazine's "Best in Business" list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation's "United to Beat Malaria" to help stop the spread of malaria transmitted by mosquito bites.
* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.
Auto-ApplyCareer Center Supervisor
Supervisor job in Fort Worth, TX
The Career Center Supervisor (CCS) oversees the workforce activities of the career center while ensuring compliance with workforce program requirements. The CCS is responsible for the appropriate use of workforce resources and materials for the benefit of the customers.
ESSENTIAL FUNCTIONS
* Manages the daily operations of the Career Center and related workforce programs.
* Informs Manager of customer flow and recommends allocation of staff to ensure appropriate and timely provision of services.
* Analyzes performance data to provide process and service delivery improvements to meet performance measures and benchmarks.
* Assesses staff for professional development and provides training to achieve high standards of customer service.
* Performs other related duties as assigned.
REQUIRED SKILLS/ABILITIES
* Knowledge of workforce development, economic development, business intelligence and trends, and project management.
* Knowledge of effective management techniques and practices to include planning, strategy development and implementation, assessment of outcomes and accountability.
* Knowledge of effective case management and counseling.
* Knowledge of word processing, spreadsheet, technology, and computer skills.
* Exceptional customer service and interpersonal skills.
* Can effectively handle or resolve stressful or challenging situations with difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others.
* Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
* Excellent verbal and written communication skills.
* Ability to analyze and interpret information and data and provide relevant feedback for action.
* Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.
* Ability to develop strategies and solutions.
EDUCATION AND EXPERIENCE
* Associates or Undergraduate degree in a relevant field of study required.
* Three (3) years of relevant experience, to include one (1) year of supervisory experience.
* Additional relevant experience may be considered in lieu of required education.
* Valid driver's license and proof of insurance with good driving record.
* Ability to relocate within the service delivery area.
* Bilingual in English and Spanish strongly preferred.
PHYSICAL DEMANDS
Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EEO/AA
C2 Global Professional Services, LLC reaffirms its commitment to the
principles of equal opportunity and diversity. Our policy prohibits employment
decisions based on race, color, religion, sex, gender, gender identity, sexual
orientation, ancestry, pregnancy, medical condition, age, marital status,
national origin, citizenship status, disability, genetic information, veteran
status, or any other protected status in accordance with the requirements of
all federal, state, and local laws. Further, the company takes affirmative
action to ensure that applicants are employed, and employees are treated during
employment without regard to any of these characteristics. Employment decisions
can include hiring, firing, compensation, benefits, promotion, training selection,
or other statuses or conditions of employment. All employment decisions will be
made on the basis of individual skills, knowledge, abilities, job performance,
and other appropriate qualifications.
Pre-employment Drug Testing/Background Check Required. C2 Global
Professional Services, LLC is an equal opportunity employer/program.
Auxiliary aids and services are available upon request to individuals with
disabilities. Relay Texas: 800.735.2989 (TDD) and 800.735.2988 (Voice) or 711
JOB CODE: TAR-8810-E1-SCC
Career Center Supervisor
Supervisor job in Fort Worth, TX
The Career Center Supervisor (CCS) oversees the workforce activities of the career center while ensuring compliance with workforce program requirements. The CCS is responsible for the appropriate use of workforce resources and materials for the benefit of the customers.
ESSENTIAL FUNCTIONS
Manages the daily operations of the Career Center and related workforce programs.
Informs Manager of customer flow and recommends allocation of staff to ensure appropriate and timely provision of services.
Analyzes performance data to provide process and service delivery improvements to meet performance measures and benchmarks.
Assesses staff for professional development and provides training to achieve high standards of customer service.
Performs other related duties as assigned.
REQUIRED SKILLS/ABILITIES
Knowledge of workforce development, economic development, business intelligence and trends, and project management.
Knowledge of effective management techniques and practices to include planning, strategy development and implementation, assessment of outcomes and accountability.
Knowledge of effective case management and counseling.
Knowledge of word processing, spreadsheet, technology, and computer skills.
Exceptional customer service and interpersonal skills.
Can effectively handle or resolve stressful or challenging situations with difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others.
Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
Excellent verbal and written communication skills.
Ability to analyze and interpret information and data and provide relevant feedback for action.
Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.
Ability to develop strategies and solutions.
EDUCATION AND EXPERIENCE
Associates or Undergraduate degree in a relevant field of study required.
Three (3) years of relevant experience, to include one (1) year of supervisory experience.
Additional relevant experience may be considered in lieu of required education.
Valid driver's license and proof of insurance with good driving record.
Ability to relocate within the service delivery area.
Bilingual in English and Spanish strongly preferred.
PHYSICAL DEMANDS
Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EEO/AA
C2 Global Professional Services, LLC reaffirms its commitment to the
principles of equal opportunity and diversity. Our policy prohibits employment
decisions based on race, color, religion, sex, gender, gender identity, sexual
orientation, ancestry, pregnancy, medical condition, age, marital status,
national origin, citizenship status, disability, genetic information, veteran
status, or any other protected status in accordance with the requirements of
all federal, state, and local laws. Further, the company takes affirmative
action to ensure that applicants are employed, and employees are treated during
employment without regard to any of these characteristics. Employment decisions
can include hiring, firing, compensation, benefits, promotion, training selection,
or other statuses or conditions of employment. All employment decisions will be
made on the basis of individual skills, knowledge, abilities, job performance,
and other appropriate qualifications.
Pre-employment Drug Testing/Background Check Required. C2 Global
Professional Services, LLC is an equal opportunity employer/program.
Auxiliary aids and services are available upon request to individuals with
disabilities. Relay Texas: ************ (TDD) and ************ (Voice) or 711
JOB CODE: TAR-8810-E1-SCC
Service Supervisor
Supervisor job in Fort Worth, TX
Basic Function:
To preserve and maintain the physical facilities and grounds within the community so they are safe and aesthetically appealing to residents and prospective residents. Assists in all aspects of the community's maintenance, including grounds, custodial, preventive, corrective, deferred and emergency maintenance. Assists Community Manager in performing his or her duties.
Principle Responsibilities:
The activities listed below are not all inclusive; however, they are indicative of the type of activities normally performed by the Service Supervisor. Other duties may be assigned.
Essential Functions:
Provides service to residents in a prompt and professional manner.
Establishes daily work schedules for maintenance staff.
Follows-up on work assignments for efficient, thorough completion.
Establishes emergency maintenance on-call schedule, posts and distributes emergency telephone numbers.
Makes regular inspections of the community.
Notifies management of maintenance problems and recommended solutions.
Assists in the preparation of all maintenance-related records.
Meets with Community Manager daily to report on status of all scheduled work.
Assists with move-in and move-out procedures.
Maintains updated preventive maintenance information (e.g., location of extra parts for appliances, equipment serial numbers, and service telephone numbers).
Keeps workshop or utility room clean, orderly and safe.
Utilizes a preventive maintenance program to minimize cost of maintenance and down time of equipment and maintains an adequate inventory of all parts, tools and equipment.
Obtains competitive pricing on purchases, maintains control through purchase orders, and oversees contract labor.
Responsible for interior painting of buildings and amenities.
Approves:
Expenditures within the guidelines of the approved budget.
Routine service and repair to apartments or common areas.
Develops, Reviews, and/or Submits to Community Manager for Review and Approval:
Expenditures in excess of the approved budget.
Renovation dealing with structural changes to the community.
Special projects.
Expenditures for normal service and repairs in excess of the approved budget.
Requirements
Education, Training, and Experience:
Fifth year college or university program certificate; or four years in a service position at an apartment community and/or training; or equivalent combination of education and experience. EPA certification - Universal Level; HVAC certification required.
Abilities and Aptitudes:
Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include Close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Must be results orientated and self-starter. Organization skills and attention to detail are essential. Must be mechanically inclined.
Supervisory Responsibilities:
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Specific Skills:
Knowledge of bookkeeping, business math, accounting, management and marketing. Must be computer literate and be able to use office equipment, including typewriter and calculator. Knowledge of plumbing, heating, air conditioning, construction and electrical. Must be able to use all types of hand and power tools, freon recovery machinery, air conditioning gauges and vacuum pumps.
Length of Training Curve:
Three to six months.
Output:
Position is evaluated by ability to:
Complete service orders in a timely fashion.
Control maintenance costs.
Supervise outside contractors and other maintenance personnel.
Maintain positive relations with community residents and other Associates.
Supervision:
Position is supervised by the Community Manager who assesses and evaluates performance.
Supervisor, Pressing & Finishing
Supervisor job in Fort Worth, TX
MP Materials (NYSE: MP) is rebuilding American industrial capability for a new era of autonomy, robotics, and electrification.
We are the only U.S. company with a fully integrated rare earth supply chain-from mining and refining to advanced metal and magnet manufacturing. Our products include both the critical materials used to make permanent magnets and the finished magnets themselves-enabling next-generation technologies in robotics, automation, aerospace, transportation, defense, and energy systems. These materials are the foundation of physical AI-the convergence of computation, movement, and control.
We hire ambitious, mission-driven people who want to tackle complex challenges and shape the future of strategic industries. Our culture is rooted in teamwork, resiliency, and integrity, with a deep commitment to operational excellence and national purpose. MP is rapidly evolving from a materials producer into a leading U.S. manufacturer-and our people are driving that transformation.
Position Overview:
MP Materials is seeking an experienced, detail-oriented Production Supervisor who will be responsible for building and leading a team of operators and technicians that will transform raw materials into finished rare earth magnets in our greenfield manufacturing facility. This is a rare opportunity to have an early role in the restoration of a critical manufacturing capability to the USA. The ideal candidate will be a hands-on Supervisor with experience in leading and developing a large team of operators in a 24/7 industrial operation.
The new facility will contain a broad range of chemical, mechanical, and thermal processes. The Production Supervisor will plan and manage resources across all processes to meet the production schedule. Following start of production, the Production Supervisor will be assigned to a 12hr Rotating Shift Schedule.
Position Responsibilities:
Schedule and manage work of manufacturing operators to ensure on time completion of each step of the operation.
Focused on managing the production of MP's Pressing & Finishing operations including Pressing, Sintering, Machining, Passivation and Cleaning, Packaging, and Inspection.
Monitor labor efficiencies and redeploy labor as required to meet the production schedule.
Monitor manufacturing processes to assure product yields and quality standards are met.
Manage operational performance to established KPI's and identify and track other leading metrics.
Partner with Production Engineering, Maintenance, and Quality teams to identify improvement opportunities, investigate process deviations, and implement robust corrective actions.
Actively participate in continuous improvement projects (CIP) such as Kaizens.
Basic Qualifications:
3-5 years of experience in an industrial manufacturing environment.
Experience managing and training operators.
Knowledge of 5S and Lean Manufacturing principles.
Experience in Quality Systems ISO 9001 and/or IATF 16949.
Hands-on approach to identifying and solving problems.
Strong computer skills.
Ability to work in a fast-paced environment managing multiple priorities.
Computer literate.
Desired Qualities:
Fluency in Spanish.
5S and Kaizen implementation experience.
ERP experience.
MP Materials is Proud to be an Equal Opportunity / Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Underrepresented groups/Women/Disabled/Veterans are encouraged to apply. Candidates whose disabilities make them unable to meet the position's requirements will still be considered qualified if they can perform the essential functions of the job with reasonable accommodation.
Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment verification document form upon hire.
For Assistance with Application - Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact Human Resources Department at ************; dial 7 when prompted for HR; 1700 South Pavilion Center Dr. 8th Floor, Las Vegas, NV 89135 to discuss reasonable accommodation.
Auto-ApplyEHS Supervisor
Supervisor job in Fort Worth, TX
AZZ Inc. is a global leader in providing innovative products and services tailored to industrial markets. With a history built on excellence, we're committed to delivering top-tier customer solutions and fostering a culture rooted in
trust
,
respect
,
accountability
,
integrity
,
teamwork
, and
safety
("TRAITS"). We are dedicated to our employees by fully training and equipping them and providing a safe environment to grow personally and professionally
As we continue to grow, AZZ Inc. remains dedicated to attracting, retaining, and nurturing high-performing individuals who embody our mission to create superior value while advancing a culture where people can thrive.
Job Description
AZZ has an exciting opportunity for an EHS Supervisor. This role will be working out of the corporate office in Ft Worth, TX. Reporting to the Director of EHS, you will be responsible for supervising the implementation of the organization's EHS policies and procedures.
Duties and Responsibilities
Conducts on-site safety and environmental audits to identify workplace hazards and unsafe equipment, working practices, working conditions and compliance with environmental regulations at various locations across the US and Canada.
Oversees and coordinates activities of personnel to ensure a safe and healthy work environment in accordance with OSHA regulations.
Confers and cooperates with supervisory/management personnel in formulating administrative and operational policies and procedures.
Investigates accidents, completes or verifies accident reports, and liaises with specialists and health and safety authorities to identify the causes of accidents and prevent their recurrence.
Recommends changes to working conditions to ensure all employees have a safe and healthy working environment and the organization complies with all regulations and laws, and internal safety policies and standards.
Educates and trains the organization's workforce on EHS requirements to ensure they understand and comply with the policies and standards.
Prepares and submits environmental reports including, but not limited to, annual waste summaries, Tier II, TRI, stormwater, and air emissions.
Qualifications
3 to 5 years of EHS experience required.
Knowledge of Microsoft Office suite required.
Excellent written and oral communication for both internal and external engagement.
Must be able to travel 50% or more, international travel included.
Must have a valid driver's license under no type of suspension.
Minimum Education
Bachelors degree required.
Safety certifications are preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
#LI-Onsite
We are an Equal Opportunity Employer.
AZZ Inc. is a Drug Free Workplace
Team Lead
Supervisor job in Fort Worth, TX
29588
Part Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 753
Rack Room Shoes 753
Pay Range:
Tanger Outlet Center - Fort Worth
I-35 W & Highway 114
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Fort Worth, Texas US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
Supervisor, Pressing & Finishing
Supervisor job in Fort Worth, TX
Job Description
MP Materials (NYSE: MP) is rebuilding American industrial capability for a new era of autonomy, robotics, and electrification.
We are the only U.S. company with a fully integrated rare earth supply chain-from mining and refining to advanced metal and magnet manufacturing. Our products include both the critical materials used to make permanent magnets and the finished magnets themselves-enabling next-generation technologies in robotics, automation, aerospace, transportation, defense, and energy systems. These materials are the foundation of physical AI-the convergence of computation, movement, and control.
We hire ambitious, mission-driven people who want to tackle complex challenges and shape the future of strategic industries. Our culture is rooted in teamwork, resiliency, and integrity, with a deep commitment to operational excellence and national purpose. MP is rapidly evolving from a materials producer into a leading U.S. manufacturer-and our people are driving that transformation.
Position Overview:
MP Materials is seeking an experienced, detail-oriented Production Supervisor who will be responsible for building and leading a team of operators and technicians that will transform raw materials into finished rare earth magnets in our greenfield manufacturing facility. This is a rare opportunity to have an early role in the restoration of a critical manufacturing capability to the USA. The ideal candidate will be a hands-on Supervisor with experience in leading and developing a large team of operators in a 24/7 industrial operation.
The new facility will contain a broad range of chemical, mechanical, and thermal processes. The Production Supervisor will plan and manage resources across all processes to meet the production schedule. Following start of production, the Production Supervisor will be assigned to a 12hr Rotating Shift Schedule.
Position Responsibilities:
Schedule and manage work of manufacturing operators to ensure on time completion of each step of the operation.
Focused on managing the production of MP's Pressing & Finishing operations including Pressing, Sintering, Machining, Passivation and Cleaning, Packaging, and Inspection.
Monitor labor efficiencies and redeploy labor as required to meet the production schedule.
Monitor manufacturing processes to assure product yields and quality standards are met.
Manage operational performance to established KPI's and identify and track other leading metrics.
Partner with Production Engineering, Maintenance, and Quality teams to identify improvement opportunities, investigate process deviations, and implement robust corrective actions.
Actively participate in continuous improvement projects (CIP) such as Kaizens.
Basic Qualifications:
3-5 years of experience in an industrial manufacturing environment.
Experience managing and training operators.
Knowledge of 5S and Lean Manufacturing principles.
Experience in Quality Systems ISO 9001 and/or IATF 16949.
Hands-on approach to identifying and solving problems.
Strong computer skills.
Ability to work in a fast-paced environment managing multiple priorities.
Computer literate.
Desired Qualities:
Fluency in Spanish.
5S and Kaizen implementation experience.
ERP experience.
MP Materials is Proud to be an Equal Opportunity / Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Underrepresented groups/Women/Disabled/Veterans are encouraged to apply. Candidates whose disabilities make them unable to meet the position's requirements will still be considered qualified if they can perform the essential functions of the job with reasonable accommodation.
Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment verification document form upon hire.
For Assistance with Application - Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact Human Resources Department at ************; dial 7 when prompted for HR; 1700 South Pavilion Center Dr. 8th Floor, Las Vegas, NV 89135 to discuss reasonable accommodation.