Supervisor jobs in South Euclid, OH

Build your career with Honda - training provided, no experience needed. 1st & 2nd shift roles in Marysville and East Liberty, OH. Weekly pay + $125 monthly attendance bonus. Top Benefits 💵 $22.70-$23.80/hr starting pay + weekly checks 🎯 $125 monthly attendance bonus 🩺 Benefits: medical, dental, vision, 401(k) 🎉 Paid holidays + referral bonuses 🚀 Immediate interview scheduling after applying Your Day-to-Day Assemble vehicles/parts on a production line Build and install components with attention to detail Safely lift, push, and pull up to 50 lbs. Pick Your Shift 1st Shift: Marysville Auto Plant: 6:00am-2:30pm East Liberty Auto Plant: 6:30am-2:30pm 2nd Shift: Marysville Auto Plant: 4:30pm-1:00am East Liberty Auto Plant: 5:00pm-1:00am Great if you want mornings for family, errands, or appointments - plus fewer traffic delays. Grow with Honda Begin in production and build skills with on‑the‑job training. Reliable work, consistent schedules, and a strong team environment. Apply Today Click Apply Now for instant consideration - then schedule your interview right away. Pay Details: $22.70-$23.80 per hour Pay Details: $22.70 to $23.80 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Additional Job Info: Additional $1.50/hr. for working 10pm-6am Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient employee with a positive attitude and the ability to prioritize tasks and delegate effectively, check out our available Supervisor position and LET'S MAKE SHEETZ HAPPEN! Be a leader by example to our store team members with high-energy hustle and a strong team mentality. You'll all work together to engage customers with hospitality in all aspects of their experience at a Sheetz. If our customers are happy, then you will be, too. Why? Because one of the MANY work perkz at Sheetz is quarterly employee bonuses based on company performance! And there's more - A LOT more… like competitive salaries, PTO and parental leave, 401k match and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! So if you're still out there looking for your place, your people, or your passion? Maybe it's here, with us! Responsibilities: Welcome customers to our stores with greetings and top-tier customer service Make magic happen by serving up quality food and beverages made to exact customer specifications in a safe, fast and friendly manner Mentor and coach your work fam to prioritize tasks and rock it as a Team Member Keep an eye on the goodz in-store to make sure that products are ordered, merchandised, rotated and readily-available for our customers Keep thingz clean in the store, kitchen, and dining areas Qualifications: The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 20 pounds and the ability to assist another person in lifting 40 pounds. Must be 18 years of age or older (VA state law requires Supervisor's to be 21 years of age or older for certain tasks). Accommodations: Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.

Now Hiring: Grain Etch Operator | Full-Time | Competitive Pay City: Wickliffe, OH Shift: 12-hour shifts, overnight (6:00 PM - 6:00 AM) Schedules Offered: Sunday, Monday, Tuesday Wednesday, Thursday, Friday Must be willing to commit to the full 12-hour shift structure. About the Role This is a physically active position in a production environment focused on metal treatment for industrial components. The Grain Etch Operator plays a key role in ensuring metal castings are processed correctly through a series of acid and water baths. Key Responsibilities Use hoists to immerse castings and parts into acid and water baths Follow documented procedures for temperature, time, and chemical cycles Remove and rinse castings, clean units, and maintain etching equipment Monitor and adjust bath temperatures and electric currents for consistency Assist with cleaning and maintaining the caustic baths and surrounding areas Stamp product identification, log solution strength, and complete routing cards Follow all safety protocols and keep the work area clean and organized Qualifications High school diploma or GED Ability to read and understand technical and procedural instructions Comfortable with repetitive tasks and working in an industrial setting Physically able to operate hoists and handle castings Excellent attendance is required Must pass a hair follicle drug test and background check Why You'll Want This Job Stable, full-time employment in a growing industrial division Structured schedule with clear procedures and training Work that supports industries such as aerospace, energy, and defense Opportunities to build skills in a specialized field Eligible for benefits and advancement based on performance #TalrooMentor

The Production Manager will oversee day-to-day operations of the shop and plant for a custom construction and design organization. This role ensures projects move efficiently from design into fabrication, scheduling labor and equipment, managing inventory, enforcing quality and compliance standards, and driving continuous improvement across the production floor. The ideal candidate is hands-on, solutions-oriented, and experienced in custom, engineered-to-order or fabrication-driven environments. Key Responsibilities Production Scheduling & Workflow Management Develop and manage daily and weekly production schedules for shop and plant operations. Coordinate manpower, equipment, and materials to meet project timelines and client requirements. Track work-in-progress and proactively address schedule risks, bottlenecks, or delays. Collaborate with design, project management, and installation teams to align priorities and timelines. Quality Assurance & Compliance Ensure all products meet internal quality standards and customer specifications. Implement and enforce compliance with safety protocols, building codes, and manufacturing standards. Conduct regular inspections, root-cause analyses, and corrective actions to maintain high-quality output. Support continuous training on quality and safety procedures. Inventory & Materials Management Oversee material planning, ordering, receiving, and inventory control for the shop and plant. Maintain optimal inventory levels to prevent shortages and minimize waste. Work closely with suppliers and purchasing to forecast material needs based on pipeline and production schedules. Implement inventory tracking, cycle counts, and material flow improvements. Process Improvement & Operational Excellence Identify opportunities to streamline production processes and improve throughput. Lead Lean, 5S, or similar process-improvement initiatives to enhance efficiency and reduce costs. Develop SOPs, workflows, and performance metrics to optimize shop and plant operations. Evaluate new tools, equipment, and technology that support modernization and productivity. Customer & Cross-Functional Interaction Partner with design, project management, and sales teams to ensure accurate translation of customer needs into production. Communicate timelines, production updates, and issue resolutions to internal stakeholders and clients as needed. Participate in customer site visits, inspections, and post-project reviews as required. Leadership & Team Development Supervise production teams, including fabricators, shop technicians, assemblers, and support staff. Provide training, coaching, and performance feedback to ensure high-quality work and professional growth. Foster a culture of safety, accountability, and continuous improvement. Qualifications 4-10 years of production or manufacturing management experience; custom fabrication or construction environment preferred. Strong background in production scheduling, shop/plant operations, and workflow management. Experience with inventory control systems and material planning. Knowledge of quality management practices, compliance standards, and safety regulations. Proven ability to lead teams, influence change, and drive process improvements. Excellent communication, problem-solving, and organizational skills. Proficiency with CAD drawings a plus (ability to interpret design and fabrication specs). Lean Manufacturing, Six Sigma, or related certifications a plus.

As the Production Manager, you will oversee production and warehouse operations within the facility. You will are responsible for meeting all business metrics related to safety, quality, delivery, and cost along with employee engagement and culture. You will be located at PPG's Strongsville, OH plant and will report to the Plant Manager. PPG offers excellent Medical, Dental, & Vision Benefits; matching 401k + retirement savings; and Paid Vacation, Holiday pay. Responsibilities: Develop and implement strategic plans to drive continuous improvement in all areas of the business and contribute to the objectives of the facility. Manage multiple operational activities (preassembly, mixing, extrusion, warehouse receiving and shipping) including planning, directing, and monitoring production to meet established specifications, schedules, volume/cost/throughput targets, targets for product loss, and all quality standards. Collaborate with all functions including process engineering, maintenance, supply chain, EHS, technical department, and any other function required to meet business objectives (develop production schedules, capital improvement projects, preventative maintenance, IATF audits). Qualifications: Bachelor's degree required, engineering(chemical) preferred. 5+ years minimum experience managing individuals, people focus & leadership development. Experience with continuous improvement methodologies (Lean and Six Sigma preferred) Involvement with Environment, Health and Safety experience building a strong safety culture. Hands on leadership style required, willing to get involved to help solve problems, trouble shoot and build rapport with team. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

**Shift:** 3rd shift **City:** Solon Swagelok, Northeast Ohio, USA Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers. Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills-you'll thrive in a culture that promotes learning and development. We strive to be a company where we all can do our best work with a true sense of purpose and belonging. **Be** Connected. **Be** Valued. **Be** You. We hope you'll consider joining our team. **Position Summary:** At this level the associate is able to perform more complex duties per standard work including process changeovers and troubleshooting with minimal guidance or help from a trainer or support. They are able to recognize and solve some non-routine problems. **Essential Duties & Responsibilities:** -Complete set-up and operation of machining equipment in a safe and efficient manner. -Perform start-stop procedures including, but not limited to: machine and conveyor start-up, loading of raw material, and machine shutdown. - Perform simple and advanced changes, adjustments, and set-up to tooling and fixtures. - Complete records and forms. - Check machined parts visually and dimensionally according to quality standards. - Clean chips from tooling and parts. - Recognize and report machine malfunctions and part discrepancies to supervisor. - Preset tooling as required. - Set-up parts, process and machine as required. - Perform daily, semi-annual and annual machine maintenance. - Correct problems in set-up, non-conformance, tooling and machining processes. - Make suggestions for process changes that may improve machining operations. - Maneuver around machine, includes but may not be limited to standing, bending, stretching and walking. - Repair, replace and/or modify the equipment if required. **Education and/or Work Experience Requirements:** Required: -High school diploma or equivalent -External: Minimum of 30 months of applicable machining experience. -Internal: Must be fully qualified as a Level 2 Machine Operator -Advanced knowledge about metal or plastic cutting processes and equipment -Self-motivated and able to learn at a fast pace. -Demonstrates proficient machining, communication, and troubleshooting. -Operate machine: that includes loading and unloading parts, inspection gages, comparator, micrometers, calipers, 6" rule, dial indicator, ring gages, drill/reamer, Johnson gages and Datum gages, magnifier and lights, miscellaneous hand tools and chip strippers. -Identifies and corrects machining problems relative to tools and tool holders, collets and chucks. **Critical Competencies** : Customer Focus -Direct and assist others in getting required support work completed in a timely manner -Independently display prioritization skills -Understand and anticipate the internal customers' needs and initiate action to meet them -Meeting customer needs is their driver Reliability and Integrity -Drives improvements and helps others make a positive impact on quality and plant metrics -Along with providing it themselves, encourages others to provide reliable information -Acts as a direct liaison with product, process and quality Engineers to ensure appropriate application of technology -Supports organizational changes positively through actions and words Flexibility -Always willing to be flexible in their schedule -Shares knowledge that they have obtained with others -Open to taking on new challenges -Can easily be interrupted or redirected to a new task, or site based on Swagelok's needs -Has useable ideas to help increase equipment reliability Teamwork -Creates strong morale and spirit within the team by encouraging others and making them feel valued and important -Facilitates Root Cause analysis effort for equipment reliability -Facilitate Shift Start up and departmental meetings -Promotes group reputation in a positive manner -Effectively coordinates resources to achieve ZCD Communication -Communicates well with all different levels in the organization (shop floor, office, engineering, supervisors, managers, directors, lean leaders, etc.) -Promotes own ideas and information with others -Drill-down to root cause in all work order solutions -Communicate through appropriate escalation channels when required -Is a voice for Quality and will take time to explain theories and philosophies -Receives input from others Accountability -Drives team goals and results -Takes ownership of the actions and results of the team as a whole -Coordinate, communicate, and execute in the absence of supervision -Control emotions and reactions according to the situation and the audience -Provides accurate and detailed documentation including the use of SIS -Provides feedback to Supervision and guidance for other specialists in training **Working Conditions and/or Physical Requirements** : -Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. -Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. -May be required to pass pre-employment and annual Vision Acuity tests -Must be able to lift Kegs and Boxes on a regular basis between 25 - 35 pounds and occasionally between 35 - 50 pounds. Considerable standing, stooping and bending is required.

Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. Position Summary: Supervise, train and support all customer service representatives. This position is 100% on-site in Brecksville, OH. Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned. * Manage and train customer service reps. * Obtain extensive knowledge of AMT's product line and company policies. * Oversee daily CS activity: Phone calls, order entry, invoicing, email inbox, etc. * Troubleshoot/problem solve with customers via phone and email. * Obtain feedback from customers regarding product and service performance. * Returned Goods Authorization/ Product Complaints: Reporting in the ERP system and follow up with customers. * Perform annual performance reviews of all CS reps. * Collaborate with other departments to resolve complex issues and improve processes. * Must be a team player with excellent communication skills. * Handle daily invoicing. * Conduct regular team meetings to share updates, provide coaching, and reinforce service goals. * Run ERP system reports and work closely with the finance department for credits and setting up new accounts. * Handle escalated customer issues with professionalism and resolution-focused communication. * Maintain and update accounts in the ERP system. * Prepare and present reports on team performance, customer satisfaction, and service trends. * Monitor performance metrics, call quality and response times to ensure service excellence. * Foster a positive and customer-centric culture within the team. * Supervise, train, and mentor a team of customer service representatives. * Other duties as assigned. Supervisory Responsibilities: Supervise, train and support all customer service representatives. Requirements Minimum Qualifications: * Associate's degree or higher (required). Bachelor's degree in Business Administration, Communications, or a related field (preferred). * Minimum of 3 - 5 years of experience in customer service, with at least 1-2 years in a leadership or supervisory role. * Strong interpersonal and communication skills, both verbal and written. * Proven ability to coach, motivate, and lead a team. * Excellent problem-solving and conflict resolution abilities. * Proficiency in customer service software, CRM systems, and Microsoft Office Suite: Outlook, Excel, PowerPoint and Word. * Ability to analyze data, prepare reports, prepare schedules, and make recommendations to improve service. * Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. * Microsoft Dynamics is a plus but not required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons. * Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems. * Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk. Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: Telephones, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: * Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. * Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. * 401k: AMT matches 100% of your contribution, up to 3% of your salary. * Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! * Family-oriented, Positive Working Environment * Discretionary Yearly Raises * On-site Vending & Gym * Annual Employee Appreciation Picnic * Tuition Reimbursement * Employee Referral Bonus Program * Employee Assistance Program

Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. Paid holidays (8); paid vacation and personal days 401(k) plan, Company Match Responsibilities As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner. Compile production and service records and measure conformance to standards Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements Set up appointment freight deliveries Perform and or assists with billing, rating, manifesting and analysis of freight weight and size Maintain excellent communication with external and internal customers Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel Ensure that Service Center premises are protected and maintained Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations Assist with the facilitation of information meetings with Service Center team members Effectively handle special assignments as directed Qualifications Knowledge of the LTL/ Transportation Industry Has managed Drivers and Dockworkers Knowledge of the surrounding geographical area to the Service Center Legally eligible to work in the United States Must be at least 18 years of age Fluent in English Benefits Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. Paid holidays (8); paid vacation and personal days 401(k) plan, Company Match

Partners with Site Manager and Site Leaders to facilitate year over year sales growth and operational improvement through the execution of CentroMotion initiatives. This position is responsible for assisting to improve individual CentroMotion business results through the development, improvement, and implementation of the organization's CMOS process. These positions will facilitate and train individuals in the use of the CMOS toolbox tools (ie. Six Sigma, standard work, Kanban, JIT, Cellular Mfg, VSM, 5S, Pareto, SMED, TQC, etc.), and will work together with the Regional Continuous Improvement Leaders to develop and execute the CMOS continuous improvement plans. Requirements · Assist with the development and expansion of the CMOS (CentroMotion Operating System). · Drive the use of these tools across the site. · Work with the Site Leaders and Regional Operational Excellence Leaders to develop and execute strategic plans for cutting site costs. · Implement strategic KPI's and measurement systems to determine manufacturing performance and capabilities. · Provide technical guidance and facilitate problem-solving methodologies (ie. Six Sigma methodologies & Lean Tools). · Work with the site to identify the needs of the business and execute CMOS tools to achieve desired business results. · Evaluate and measure the impact CMOS is making on the business results, adjusting the support as needed to ensure business result improvements · Ensure best practice sharing across all of CentroMotion. · Directly manage strategic PCIS projects to drive improvement in process metrics, targeted financial benefits and upgrading of company supporting systems. · Provides project leadership, mentors team members, and ensures projects remain on task and are completed timely. · Maintains site monthly PCIS funnel reporting and ensures site savings projects stay on track with yearly PCIS targets. · Ensures the effective communication of project status, issues, risks and budgetary information to key site stakeholders, the Business Unit and Global Leaders. Competencies: · Bachelor's degree (BS) from a four-year college or university, or a four-year technical degree or equivalent in engineering, business or related field. · Minimum of four years' experience in a technical capacity (Engineering, Manufacturing or Quality). · Six Sigma exposure/training. Accredited Black Belt training preferred, with demonstrated project management skills.. · Demonstrate strong leadership skills, with the ability to effectively function in a supportive/consultative role. Must be able to show success by influencing others, not necessarily directing. · Demonstrated experience facilitating the Lean Manufacturing and driving cost savings in multiple business environments. · Demonstrated ability to lead teams. · Lean Six Sigma Black Belt Preferred. What We Offer Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage for positions of 30+ hours/week. Health Savings Account: Benefit from annual employer contributions to your HSA. Company-Provided Insurance: We offer life insurance, accidental death and dismemberment coverage, and short-term disability insurance. Voluntary Insurance Options: Choose additional coverage for yourself, your spouse, and your children, including critical illness, accident, hospital indemnity, and long-term disability insurance. 401(k) Plan: Take advantage of our 401(k) with matching contributions, fully vested from day one. Educational Support: Access tuition reimbursement and scholarship opportunities to further your education. Lifestyle Reimbursement: Receive a $150 Amazon gift card upon completion of your annual physical. Wellness Program: Participate in health coaching, monthly webinars, quarterly challenges, and earn gift card incentives for participation and earning points. Safe Work Environment: Work in a clean and safe environment. Generous Paid Time Off: Enjoy 14 paid holidays, including a holiday shutdown between Christmas and New Year's, plus paid vacation available from day one. Paid Parental Leave: Take advantage of paid parental leave to support your family.

We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs. As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements. A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch. A typical day consists of assisting customers and performing transactions. You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships. Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees. This results in the business is adhering to control expectations. Job responsibilities Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Introduces customers to the branch team who will build relationships and assist with specialized financial needs Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards Required qualifications, capabilities, and skills High school degree, GED, or foreign equivalent Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements Availability to work Branch hours including weekends and some evenings Preferred qualifications, capabilities, and skills Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate Strong desire and ability to influence, educate, and connect team, partners, and customers to technology Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment Some College level or military equivalent or 2+ years of branch banking experience Training requirement Successful completion of the Branch Operations Lead training program is a pre-requisite to be considered active in Branch Operations Lead role

Operations Lead Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance. Key Roles & Responsibilities: The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security. The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics. The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. The Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. The OL Drives productivity by training, coaching, planning, monitoring, and appraising results. The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience. The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store. All other duties are based on business needs. Nights and weekends required Qualifications & Competencies: At least 18 years old. High School Diploma/Equivalent. Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. The ability to work effectively independently and within a team. Strong attention to detail, e.g., standards, processes, marketing, etc. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.

Bibibop Operations Leader At Bibibop, we blend bold Korean flavors with fresh, healthy ingredients to create a unique dining experience that our guests love. Since our beginning in 2013 in Columbus, Ohio, we've expanded rapidly across the country while remaining true to our mission of promoting WELL B•ING in every community. We're now seeking a dedicated and driven leader to join our team as an Operations Leader! Why Choose Bibibop? Being an Operations Leader at Bibibop is more than just a job-it's an opportunity to lead, mentor, and elevate a team. In this role, you'll collaborate with the General Manager to ensure smooth daily operations, deliver exceptional guest experiences, and contribute to the overall success of the restaurant. This is your chance to build a fulfilling career with a company that values your leadership and growth. What We Offer: Leadership Development-We invest in your growth as a leader. Semi-annual Reviews-Opportunities for wage increases and promotions. Free Meals-Enjoy healthy, delicious meals during your shifts and discounts outside of work. Flexible hours - That fit your schedule. Community Engagement-Opportunities to give back through community service. Benefits Package-401(k) matching, health, dental, paid time off (after 1 year), vision insurance, life and disability insurance and EAP. Competitive pay with opportunities for growth, plus the ability to earn tips. What We're Looking For: Strong Leadership Skills-An ability to inspire, coach, and lead a team to success. Operational Expertise-Experience managing daily operations in a fast-paced environment. Guest-Centric Mindset-A passion for delivering outstanding guest experiences. Adaptability & Problem-Solving-Comfort with handling challenges and making quick decisions. Attention to Detail-A focus on maintaining the highest standards in quality and service. Dependability-A commitment to consistency and excellence in every shift. Excellent Communication-Strong interpersonal skills to effectively manage and mentor staff. Schedule Flexibility-Willingness to work evenings, weekends, and holidays as needed. Key Responsibilities: Support the General Manager in overseeing all aspects of restaurant operations. Lead and motivate team members to deliver Bibibop's signature service and quality. Manage scheduling, inventory, and operational processes to ensure smooth and efficient operations. Uphold company policies, procedures, and health/safety standards. Address guest feedback with professionalism, ensuring a positive resolution. Assist in training and developing team members to reach their full potential. Maintain a clean, organized, and safe work environment. Ensure consistent food quality, preparation, and presentation. Requirements: Must be at least 18 years old. Two years of experience in a management or leadership role within a restaurant or retail environment preferred. Ability to stand for long periods and lift up to 50 lbs. Must have authorization to work in the U.S. Are YOU ready to be part of something special? Apply now and start your rewarding career with Bibibop Asian Grill today! Depending on your skillset, years of experience, and leadership level, you may also be considered for the Team Leader role, which will be assessed during the hiring process. Bibibop is committed to providing reasonable accommodations to qualified individuals with disabilities in the application process and throughout employment, as required by applicable law. If you require assistance or accommodation, please inform us so we can ensure your needs are met. We are proud to be an Equal Opportunity Employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, veteran status, or any other protected characteristic under applicable law.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Supports the Manager in meeting operational performance targets and monitoring the station operation budget Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented Reviews and standardizes procedures to improve efficiency within the operation Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations Investigates and resolves customer service issues as well as operation issues Participates on operational conference calls, station audits and prepares various reports Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff Maintains records such as time and attendance, personnel files and performance Will provide guidance to the team on performance issues as well as coach and counsel employees. As necessary, the Supervisor will work in the operation during peak or irregular periods Qualifications Who are we looking for? Requirements: Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American Airlines Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is critical Minimum Age: 18 High school diploma or GED equivalent College coursework or college degree desirable Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport management Proven leadership and analytical skills Ability to effectively and efficiently manage multiple and often competing priorities Demonstrated ability to communicate verbally and in writing Willing and able to work non-standard work schedules when necessary due to changing or unplanned operational needs Possess the legal right to work in the United States Must be able to read, write, fluently speak and understand the English language Previous working experience in a team lead, supervisory or managerial role preferred Minimum one year customer service experience preferred Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. #envoy Oversight Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. We can recommend jobs specifically for you! Click here to get started.

Tax Senior/Supervisor Manages one or more client engagements simultaneously, ensuring overall success of each project Establishes work schedules through effective use of project management skills Prepares both simple and complex individual and business tax returns Researches tax questions; studies tax laws for potential tax savings Drafts client reports and other client communications Actively advises, trains and coaches team members; provides consistent recognition and feedback to team members Provides timely feedback to managers when preparing performance evaluations of staff accountants Contributes to internal committees + seeks projects when available Adheres to the firm's mission + core values Qualifications Senior: 2+ years prior tax prep experience in public accounting Supervisor: 3+ years prior tax prep & review experience in public accounting CPA preferred Bachelor's degree in accounting required Intermediate Microsoft Excel skills required Strong interpersonal + communications skills Excellent problem solving and project management skills A positive attitude, outstanding client service skills, and a desire to learn + grow!

Job DescriptionDescription: Partners with Site Manager and Site Leaders to facilitate year over year sales growth and operational improvement through the execution of CentroMotion initiatives. This position is responsible for assisting to improve individual CentroMotion business results through the development, improvement, and implementation of the organization's CMOS process. These positions will facilitate and train individuals in the use of the CMOS toolbox tools (ie. Six Sigma, standard work, Kanban, JIT, Cellular Mfg, VSM, 5S, Pareto, SMED, TQC, etc.), and will work together with the Regional Continuous Improvement Leaders to develop and execute the CMOS continuous improvement plans. Requirements: · Assist with the development and expansion of the CMOS (CentroMotion Operating System). · Drive the use of these tools across the site. · Work with the Site Leaders and Regional Operational Excellence Leaders to develop and execute strategic plans for cutting site costs. · Implement strategic KPI's and measurement systems to determine manufacturing performance and capabilities. · Provide technical guidance and facilitate problem-solving methodologies (ie. Six Sigma methodologies & Lean Tools). · Work with the site to identify the needs of the business and execute CMOS tools to achieve desired business results. · Evaluate and measure the impact CMOS is making on the business results, adjusting the support as needed to ensure business result improvements · Ensure best practice sharing across all of CentroMotion. · Directly manage strategic PCIS projects to drive improvement in process metrics, targeted financial benefits and upgrading of company supporting systems. · Provides project leadership, mentors team members, and ensures projects remain on task and are completed timely. · Maintains site monthly PCIS funnel reporting and ensures site savings projects stay on track with yearly PCIS targets. · Ensures the effective communication of project status, issues, risks and budgetary information to key site stakeholders, the Business Unit and Global Leaders. Competencies: · Bachelor's degree (BS) from a four-year college or university, or a four-year technical degree or equivalent in engineering, business or related field. · Minimum of four years' experience in a technical capacity (Engineering, Manufacturing or Quality). · Six Sigma exposure/training. Accredited Black Belt training preferred, with demonstrated project management skills.. · Demonstrate strong leadership skills, with the ability to effectively function in a supportive/consultative role. Must be able to show success by influencing others, not necessarily directing. · Demonstrated experience facilitating the Lean Manufacturing and driving cost savings in multiple business environments. · Demonstrated ability to lead teams. · Lean Six Sigma Black Belt Preferred. What We Offer Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage for positions of 30+ hours/week. Health Savings Account: Benefit from annual employer contributions to your HSA. Company-Provided Insurance: We offer life insurance, accidental death and dismemberment coverage, and short-term disability insurance. Voluntary Insurance Options: Choose additional coverage for yourself, your spouse, and your children, including critical illness, accident, hospital indemnity, and long-term disability insurance. 401(k) Plan: Take advantage of our 401(k) with matching contributions, fully vested from day one. Educational Support: Access tuition reimbursement and scholarship opportunities to further your education. Lifestyle Reimbursement: Receive a $150 Amazon gift card upon completion of your annual physical. Wellness Program: Participate in health coaching, monthly webinars, quarterly challenges, and earn gift card incentives for participation and earning points. Safe Work Environment: Work in a clean and safe environment. Generous Paid Time Off: Enjoy 14 paid holidays, including a holiday shutdown between Christmas and New Year's, plus paid vacation available from day one. Paid Parental Leave: Take advantage of paid parental leave to support your family.

Partners with Site Manager and Site Leaders to facilitate year over year sales growth and operational improvement through the execution of CentroMotion initiatives. This position is responsible for assisting to improve individual CentroMotion business results through the development, improvement, and implementation of the organization's CMOS process. These positions will facilitate and train individuals in the use of the CMOS toolbox tools (ie. Six Sigma, standard work, Kanban, JIT, Cellular Mfg, VSM, 5S, Pareto, SMED, TQC, etc.), and will work together with the Regional Continuous Improvement Leaders to develop and execute the CMOS continuous improvement plans. Requirements * Assist with the development and expansion of the CMOS (CentroMotion Operating System). * Drive the use of these tools across the site. * Work with the Site Leaders and Regional Operational Excellence Leaders to develop and execute strategic plans for cutting site costs. * Implement strategic KPI's and measurement systems to determine manufacturing performance and capabilities. * Provide technical guidance and facilitate problem-solving methodologies (ie. Six Sigma methodologies & Lean Tools). * Work with the site to identify the needs of the business and execute CMOS tools to achieve desired business results. * Evaluate and measure the impact CMOS is making on the business results, adjusting the support as needed to ensure business result improvements * Ensure best practice sharing across all of CentroMotion. * Directly manage strategic PCIS projects to drive improvement in process metrics, targeted financial benefits and upgrading of company supporting systems. * Provides project leadership, mentors team members, and ensures projects remain on task and are completed timely. * Maintains site monthly PCIS funnel reporting and ensures site savings projects stay on track with yearly PCIS targets. * Ensures the effective communication of project status, issues, risks and budgetary information to key site stakeholders, the Business Unit and Global Leaders. Competencies: * Bachelor's degree (BS) from a four-year college or university, or a four-year technical degree or equivalent in engineering, business or related field. * Minimum of four years' experience in a technical capacity (Engineering, Manufacturing or Quality). * Six Sigma exposure/training. Accredited Black Belt training preferred, with demonstrated project management skills.. * Demonstrate strong leadership skills, with the ability to effectively function in a supportive/consultative role. Must be able to show success by influencing others, not necessarily directing. * Demonstrated experience facilitating the Lean Manufacturing and driving cost savings in multiple business environments. * Demonstrated ability to lead teams. * Lean Six Sigma Black Belt Preferred. What We Offer * Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage for positions of 30+ hours/week. * Health Savings Account: Benefit from annual employer contributions to your HSA. * Company-Provided Insurance: We offer life insurance, accidental death and dismemberment coverage, and short-term disability insurance. * Voluntary Insurance Options: Choose additional coverage for yourself, your spouse, and your children, including critical illness, accident, hospital indemnity, and long-term disability insurance. * 401(k) Plan: Take advantage of our 401(k) with matching contributions, fully vested from day one. * Educational Support: Access tuition reimbursement and scholarship opportunities to further your education. * Lifestyle Reimbursement: Receive a $150 Amazon gift card upon completion of your annual physical. * Wellness Program: Participate in health coaching, monthly webinars, quarterly challenges, and earn gift card incentives for participation and earning points. * Safe Work Environment: Work in a clean and safe environment. * Generous Paid Time Off: Enjoy 14 paid holidays, including a holiday shutdown between Christmas and New Year's, plus paid vacation available from day one. * Paid Parental Leave: Take advantage of paid parental leave to support your family.

Operations Lead Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance. Key Roles & Responsibilities: The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security. The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics. The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. The Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. The OL Drives productivity by training, coaching, planning, monitoring, and appraising results. The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience. The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store. All other duties are based on business needs. Nights and weekends required Qualifications & Competencies: At least 18 years old. High School Diploma/Equivalent. Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. The ability to work effectively independently and within a team. Strong attention to detail, e.g., standards, processes, marketing, etc. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.

At The UPS Store, we deliver essential business services focusing on exceptional customer care. Our team handles shipping, printing, packing, and mailbox solutions in a friendly and fast-paced environment. As part of the HAT MGMT family, we embrace values that prioritize Honesty, Attitude, and Transparency in everything we do. Whether you're looking for a full-time opportunity or a flexible part-time role, we welcome energetic, customer-focused, and ready to learn individuals-no UPS experience required. We understand that life is busy, and we're proud to offer flexible scheduling that fits your school, family, or personal commitments. At this time, we are looking for part-time individual to work afternoon, evening shift. We seek a personable, reliable, and detail-oriented Sales Associate to support store operations and customer service. You'll be trained in all aspects of the role and become a key part of a positive, collaborative team. Key Responsibilities: Greet customers and assess their service needs with professionalism and a positive attitude Assist with shipping, printing, packaging, and mailbox services Operate and maintain Point-of-Sale (POS) and print equipment Recommend appropriate services and upsell where beneficial to the customer Prepare packages for shipment and generate shipping labels Maintain organized workstations, restock supplies, and follow store procedures Handle customer transactions with accuracy and care Support team members and contribute to a respectful, team-first culture Qualifications: High school diploma or equivalent Previous customer service or retail experience preferred, but not required Strong communication and people skills Basic computer literacy; comfortable learning new systems Ability to lift packages and work on your feet Follow training, work independently, and support others What We Offer: Flexible scheduling to accommodate school, family, or other commitments Hands-on training for all store systems and services Positive, friendly work culture focused on teamwork Opportunities for growth within the store Employee discounts on printing, shipping, and retail products Our Values - HAT MGMT: Honesty: We act with integrity in every interaction Attitude: We bring enthusiasm and positivity to work each day Transparency: We foster open communication, clear expectations, and mutual trust

This is a position that requires previous leadership experience, managing employees, critical thinking skills and the ability to provide exceptional customer experience to all guests. Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount