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Trade Support Analyst
Asset Staffing, Inc.
Support specialist job in Baltimore, MD
Investment Bank located in Baltimore, MD seeks Trade Support Analyst within it's Global Wealth Management group..
Applicants should have recently graduated with a degree in Finance, Economics, Business or any related discipline.
Applicants should reside in the Baltimore area as this role is Hybrid and attendance on-site is mandatory 3 days per week.
Description:
- Hybrid: 3 days in office, 2 remote
Top Skills
- 1-3 years of financial services industry experience
The role we are hiring for is with in our clearance operations team. The Clearance team covers the trade matching process for Wealth Management Fixed income and equity trading flow. The team works closely with the business, technology, and multiple internal teams to ensure timely clearance of trades prior to settle date.
QUALIFICATIONS
- Bachelor's Degree
- 1-3 years of financial services industry experience; ideally with project management experience
- General knowledge of financial markets and investment products, specifically equities and options
- Demonstrated leadership ability and experience managing people
- Excellent written and verbal communication skills
- Self-motivated with a high degree of attention to detail
- Ability to adapt in fast paced environment with focus on innovation and flexibility
- Efficient time management skills and ability to prioritize competing urgent tasks
- Team player with the ability to work effectively in a team or independently
- Ability to quickly learn and apply knowledge
- Demonstrated relationship building skills with stakeholders, peers, and all levels of management
- Strong reasoning and problem-solving skills
- Ability to think and act like an owner
- Proficiency in Microsoft Excel, VBA a plus
For immediate consideration contact:
Jim Byrnes
212-430-1054
$62k-106k yearly est. 3d ago
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Project Support Coordinator
PTR Global
Support specialist job in Columbia, MD
Project Coordinator
Job Type: Fully Onsite - 5 days a week (M-F)
Pay Rate: $32-$33 hourly on W2
Salary: $55,000-70,000k Yearly
We are seeking a detail-oriented and highly organized Project Coordinator to support our project management team.
This role is critical in ensuring projects run smoothly by tracking schedules, managing documentation, and coordinating communication across departments and external partners.
The ideal candidate will play a key role in maintaining efficiency and ensuring project success.
Responsibilities:
Support Project Managers with scheduling, tracking, and reporting.
Maintain organized project documentation and updates.
Coordinate meetings and follow up on action items.
Communicate with internal teams, suppliers, and customers.
Monitor progress and flag risks or delays.
Qualifications/Must haves:
4+ years of project coordination or related experience.
Experience with purchase orders (POs) and managing customer accounts.
Strong organizational and multitasking skills.
Proficiency with MS Office; familiarity with project management tools (e.g., Asana, Smartsheet) is a plus.
What We're Looking For:
Strong communication skills with an outgoing, adaptable, and professional attitude.
Comfortable with daily commute and able to work onsite 5 days a week.
Available for onsite interviews and flexible with the hiring manager's schedule.
Ready to start immediately if selected and open to any shift schedule.
$32-33 hourly 3d ago
Trade Support Specialist (Accounting Associate)
ATR International 4.6
Support specialist job in Newark, DE
The Trade supportspecialist will support the settlement of loan trades globally on behalf of all LOB's falling under the CIB and CB that engage in loan syndication and trading activity, including Credit Trading, Fixed Income Financing, Debt Capital Markets and CIB Risk. The role is fast-paced and involves high transactions and requires close coordination with a number of internal groups (trading desk, Finance/Product Control and other groups within WLS) as well as external clients
ROLES & RESPONSIBILITIES
Prepare and execute trade settlement timely for various loan businesses within currency deadlines
Review of all settlement documentation in accordance with the LSTA and LMA standard terms and conditions
Maintain and investigate trade related exceptions, such as open payable and receivable balances.
Communicate frequently with front office, documentation, and accounting and control teams as well as external counterparties
Monitor general ledger activity in regards to payments associated with trade settlement.
SKILLS
Bachelor's degree in Finance or Business (or equivalent experience)
Excellent communication and interpersonal skills
Demonstrated leadership abilities and strong teamwork skills
Control Oriented
Prioritize workload efficiently
Detail orientated individual that can work effectively under pressure
Strong attention to detail
Ability to multi-task and prioritize workload
Strong problem solving, decision making, and analytical skills
$36k-46k yearly est. 5d ago
Senior Technical Editing Support Specialist
Mission Essential 4.9
Support specialist job in Fort Meade, MD
Clearance Requirement: Active TS/SCI; CI-poly eligibility as directed
Salary Range: $120,000 - $180,000
Job Description:
Mission Essential is seeking a Sr Technical Editor to serve as the senior editor for serialized counterintelligence (CI) and counterterrorism (CT) analytic products. Ensure all finished intelligence complies with agency publication standards, style guides, security classification marking rules, and DoD/DA/IC directives; manage templates across product lines; coordinate scheduling and dissemination; and represent the Government customer in interagency forums.
Key Responsibilities:
· Review and finalize intelligence products for grammar, punctuation, clarity, logic, consistency, and adherence to classification caveats/portion markings, ensuring alignment with national/DoD/DA guidance and ACIC standards.
· Maintain, modify, and improve templates for ~15 product lines and sub-product lines, supporting products that range from 2 to 100+ pages.
· Plan and supervise editorial workflows that support production of 500+ formal analytic products annually; coordinate schedules and dissemination with authors, editors, web developers, and Government stakeholders to meet weekly/periodic output requirements.
· Amend tables, tone boxes, and graphics so they are consistent with the accompanying text and presentation standards; ensure proper layout and metadata for external-facing ACIC publishing.
· Represent Government Customer in meetings with internal and national-level intelligence agencies to resolve technical publication issues, electronic dissemination standards, and to conform with DoDIIS requirements.
· Collaborate with authors and SME stakeholders to refine narrative structure, scope, and purpose; research content and enforce IC style/vocabulary consistency (ICDs 206/209/501/710, as applicable to agency practice), negotiating further revisions as needed to achieve publication quality.
· Edit, design, and manage content for multimedia intelligence publications (internal/external), ensuring formatting and electronic dissemination meet established policies and external-facing site requirements.
Minimum Qualifications
· TS/SCI clearance (active); CI-poly eligibility
· Demonstrated experience reviewing and finalizing IC/DoD intelligence products with classification and style guide compliance, and ability to formalize final products IAW established policies.
· Proven capability to modify templates across ~15 product lines, producing items from 2-100+ pages while meeting weekly/periodic cadences (e.g., ASR and other serialized products).
· Ability to coordinate production and dissemination for high-volume outputs (e.g., ~500+ formal products/year), working across editorial and technical teams.
Minimum Education Qualifications:
· High school diploma and 20 years of relevant experience with at least a portion of the experience in the last two years OR
· Associate degree and 16 years of relevant experience with at least a portion of the experience in the last two years OR
· Bachelor's degree and 14 years of relevant experience with at least a portion of the experience within the last 2 years OR
· Master's degree and 12 Years of relevant experience with at least a portion of the experience within the last 2 years.
Preferred Qualifications
· 12+ years editorial experience (Master's +12 or Bachelor's +14) managing complex intelligence publishing pipelines; advanced knowledge of IC/DoD editorial standards and structured analytic tradecraft.
· Demonstrated leadership in interagency publishing standards (DA/NGIC/DoDIIS), and in building/editing multimedia content for external dissemination.
· Experience implementing two-pass QA/QC processes, redline/version control, and production dashboards tracking cycle time and defect rates.
$40k-56k yearly est. 5d ago
Workday LMS Specialist
Hale International 3.4
Support specialist job in Columbia, MD
Workday Learning Management System Specialist - Up to $115,000 plus bonus - Hybrid in Columbia, MD
We are partnered with a national non-profit organization based in the U.S. that is seeking a Senior Program Manager of their Learning Management System to support the rollout and ongoing administration of Workday Learning. This role will help ensure that learning is accessible, easy to use, and well-supported across the organization.
Key Responsibilities:
Support the Workday Learning implementation through discovery and assessment of the current learning environment.
Partner with key stakeholders to define LMS goals and requirements within Workday.
Act as a liaison between Talent Management and IT during system development and implementation.
Provide post go-live administrative support for Workday Learning by managing the upload of learning content, documentation, and courses into the Workday Learning platform.
Role Requirements:
3 or more years of LMS experience in an analyst, administrator, or similar role.
Prior Workday experience is strongly preferred (Workday Learning experience is a major plus).
Strong stakeholder engagement skills, with the ability to translate business needs into system requirements.
No system configuration experience required.
This is the perfect opportunity to join a dynamic, collaborative, and supportive team in a fast-paced environment, where you'll have the opportunity to take the next step in your career. This role is perfect for motivated individuals who are passionate about developing their skills and driving growth within the organization.
If you're interested in learning more about this opportunity, please get in touch today!
$28k-43k yearly est. 3d ago
Crisis Youth Peer Support Supervisor
Delaware Guidance Services for Children 2.8
Support specialist job in Wilmington, DE
About Delaware Guidance Services
Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach.
Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS' 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients' siblings, caregivers, classmates, and peers.
Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth
Why Work at Delaware Guidance Services?
DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following:
Competitive Compensation
Incentive Pay for Specific Roles
Generous Paid Time Off (starting at 44 days of paid leave a year)
Up to 6% Annual Contribution to Your Retirement Fund
Free Professional Development Opportunities
Medical, Dental and Vision Insurance
Life and Long-term Disability Insurance
Position Highlights:
Generous benefits and time off policies
Ability to work with children through a mission driven organization
Flexible work environment
Position Description:
Summary/objective
Under the supervision of the Crisis Integrated Services Coordinator, the Youth Peer Support Supervisor will oversee and support the Youth Peer SupportSpecialists, ensuring the provision of high-quality, trauma-informed peer support services for youth experiencing urgent psychological and emotional crises. This role includes direct supervision, case review, team coordination, and ensuring compliance with organizational policies and funding requirements. The Supervisor will also collaborate with stakeholders to enhance service effectiveness and staff development. The ideal candidate will have experience working in crisis management or child/youth services, possess strong leadership skills, and have the ability to foster a supportive and collaborative team environment.
Essential functions:
Supervision and Staff Development
Provide direct supervision to Youth Peer SupportSpecialists, offering guidance, feedback, and professional development opportunities.
Conduct regular one-on-one meetings and team check-ins to assess staff performance, well-being, and case progress.
Ensure staff maintain trauma-informed and empathetic interactions with youth, families, and stakeholders.
Address performance concerns and provide constructive feedback to enhance service delivery.
Program Oversight & Compliance
Monitor service delivery to ensure alignment with program goals, requirements, and best practices in crisis intervention.
Review case documentation to ensure accuracy, completeness, and timely submission.
Assist in the development and implementation of protocols and training programs for Youth Peer SupportSpecialists.
Collaborate with the Crisis Clinical Coordinator to address program challenges and enhance service effectiveness.
Crisis Intervention Support
Provide guidance to Youth Peer SupportSpecialists during crisis situations, ensuring appropriate risk assessment and response strategies.
Support staff in utilizing peer-based interventions that align with therapeutic crisis intervention models.
Offer debriefing and emotional support to team members following crisis situations.
Stakeholder Communication & Coordination
Serve as a liaison between Youth Peer SupportSpecialists and external stakeholders, including clinicians, families, and community organizations.
Facilitate collaboration among team members and coordinate efforts to stabilize crisis situations effectively.
Represent the program in meetings and discussions with internal and external partners.
Competencies/ Capabilities:
Crisis Management: Ability to effectively assess and manage urgent, high-stress situations while providing emotional support and practical solutions.
Collaboration: Strong teamwork and interpersonal skills.
Problem Solving: Capacity to think critically and find solutions quickly in complex, time-sensitive situations.
Communication: Excellent verbal and written communication skills.
Empathy and Compassion: A compassionate approach to working with children and families in crisis, with an understanding of trauma and mental health issues.
Cultural Competency: Understanding and respecting the diversity of youth and families served, and providing services in a culturally sensitive manner.
Supervisory responsibilities: Youth Peer SupportSpecialists
Work environment: Office based, travel between sites as needed, travel within community to support staff, partial telecommuting with approval
Physical demands:
Prolonged periods of sitting at a desk and working on a computer
May be requested to lift up to 15 pounds periodically
Travel required: schools, client homes, community agencies, etc.
Minimum qualifications:
Lived experience as a person with mental health and/or crisis situations
Minimum 2 years experience as a Peer Support or Mentor
Minimum 2 years supervisory experience
High School Diploma or equivalent
Valid driver's license and satisfactory driving record
Preferred qualifications:
Certified Peer SupportSpecialist
Experience supervising or mentoring peer support staff or similar roles
Strong understanding of trauma-informed care and crisis intervention strategies
Associates or Bachelors degree in a psychology, human services, or a related field
Experience working in a 24/7 crisis response program
Bilingual (Spanish-English) language skills are a plus
EEO:
Delaware Guidance Services is an Equal Opportunity Employer
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$56k-85k yearly est. Auto-Apply 7d ago
Training & Technical Support Specialist ( Law Firm Experience Preferred)
Latitude 3.9
Support specialist job in Baltimore, MD
We are seeking a knowledgeable and service-oriented Training & Technical SupportSpecialist to support our employees by delivering high-quality systems training and providing day-to-day Help Desk support. This role is ideal for someone with law firm or legal industry experience who understands the fast-paced, deadline-driven nature of a legal environment.
#LATResponsibilities:
Training & Onboarding
Deliver onboarding and ongoing training for new hires and existing employees on firm systems, software, and technology tools
Develop and maintain training materials, user guides, and documentation
Conduct in-person and virtual training sessions for attorneys, paralegals, and support staff
Customize training approaches based on role, department, and experience level
Partner with HR and IT to support employee onboarding and system rollouts
Technical Support / Help Desk
Provide Tier 1-2 Help Desk support for hardware, software, and application issues
Troubleshoot and resolve technical issues in a timely and professional manner
Support legal-specific applications such as document management systems, timekeeping, billing, and case management software
Escalate complex issues to senior IT staff or vendors as needed
Track, document, and manage support requests using a ticketing system
Systems & Process Support
Assist with software updates, upgrades, and new system implementations
Identify recurring issues and recommend process or training improvements
Ensure adherence to firm policies, security standards, and confidentiality requirements
$70,000 - $85,000 a year
$70k-85k yearly Auto-Apply 2d ago
Operation Support
Collabera 4.5
Support specialist job in Baltimore, MD
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.
Job Description
Professional experience, analytical skills, and ability to work efficiently in a fast paced environment. And for good measure, someone that is self- motivated.
Position Description: The New Account Document Processing Department consists of Regulatory, Policy and Procedural subject matter experts which handle document validation, quality control, vendor escalations, and offer support to Branch offices, National Operations, and other Special Product areas firm-wide. The Senior Processing Representative is responsible for evaluating incoming documents and inquiries, performing the associated research, and making a determination of the validity of the action or document. The Representative must develop subject matter expertise across the department and have the ability to apply that knowledge in determining document validity. The Senior Processing Representative is also responsible for handling quality sampling of new account documents processed in other areas and responding to escalated issues from those areas.
Major Job Responsibilities
Customer Focus
• Must be dependable, well-organized, detailed oriented, self-starter with the ability to define work scope, tasks, and utilize resources in order to meet established Service Level Agreements.
• Act with a sense of urgency and a can-do attitude to address business need and accomplish goals
• Conflict resolution- ability to facilitate discussion; ability to quickly obtain relevant facts to resolve a problem is vital.
• Anticipates customer needs and consistently meets or exceeds their expectations.
• Must be available to work varying shifts dependent upon volume and/or business need.
• Must be able to work in a quota driven environment
Qualifications
Communication Skills
• Must have excellent communication skills oral and written - including the ability to write and listen carefully and convey information accurately.
• Acts and communicates in a way that demonstrates a high regard for internal and external customers
Interpersonal Skills
• Promote collaboration and team work and willingness to help others in and across the firm.
• Maintain acceptable service levels and be able to continue to work effectively by remaining calm, confident, positive and clear minded regardless of the situation.
• Demonstrate active learning-continuously seeking opportunities to develop a deeper understanding of the business
Technical Skills
• Computer Literacy
o Microsoft Office Suite
o Previous experience with internal systems is preferred
o Previous New Account experience is preferred
o Proven ability to learn other software packages
• Type a minimum of 35 wpm, Ten key by touch
• Educational Level Required:
College graduate or high school graduate with equivalent work experience
Additional Information
If you want to apply and want to know more, please contact:
Suhas Konuche
suhas.konuche
(AT)collabera.com
$58k-96k yearly est. 1d ago
Desk-side Support
Artech Information System 4.8
Support specialist job in Linthicum, MD
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Deskside Support Representative Distributed Client Services
Location: LINTHICUM,MD 21090
Duration: 12 months with possible extension
should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
Candidates should have valid driver's license and reliable transportation to travel to various local sites(on request only if client wants )
Qualifications
share your resume asap
Additional Information
For more information, Please contact
shubham
973-295-459*5
$55k-86k yearly est. 60d+ ago
Technical Support Specialist - Restaurant Equipment
136191 Euro Restaurant Solutions
Support specialist job in Elkridge, MD
Full-time Description
The Technical SupportSpecialist will serve as the primary point of contact for customers, service technicians, and internal teams requiring technical assistance with Marra Forni equipment. This role focuses on diagnosing and resolving issues related to our ovens and related restaurant equipment, ensuring customer satisfaction through expert support and prompt problem resolution.
Key Responsibilities:
Provide technical support via phone, email, and video conferencing for Marra Forni commercial ovens and equipment.
Troubleshoot mechanical, electrical, and control system issues, guiding end users and field technicians through resolution steps.
Document support calls, service issues, and solutions in the CRM system for tracking and quality purposes.
Coordinate with internal teams (Engineering, Production, Sales) to provide accurate information and resolve recurring issues.
Assist in creating and maintaining technical documentation, FAQs, and troubleshooting guides.
Train customers and service partners on proper installation, operation, and maintenance of Marra Forni products.
Support warranty claims processing and escalate complex technical issues when needed.
Monitor and follow up on open support cases to ensure timely resolution and customer satisfaction.
Requirements
High school diploma or equivalent required; Associate's or Technical Degree preferred.
3+ years of experience in technical support, field service, or equipment repair-preferably within the foodservice or restaurant equipment industry.
Solid understanding of commercial kitchen equipment, mechanical systems, and electrical controls.
Excellent problem-solving skills with the ability to diagnose technical issues over the phone or virtually.
Strong verbal and written communication skills.
Proficiency in using CRM, ticketing systems, and basic Microsoft Office tools.
Ability to work independently, prioritize tasks, and manage time effectively.
Ability to lift 30 lbs
Bilingual (English/Spanish or English/Italian) is a plus.
3/4 CFESA certification is a plus
$41k-73k yearly est. 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Port Deposit, MD
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$60k-84k yearly est. 23d ago
Computer Specialist (Senior)
Interclypse
Support specialist job in Annapolis, MD
Full-time Description
Welcome to Interclypse, where innovation meets passion. Every team member is a vital piece of our success story. We are not just a company, but a dynamic community driven by the shared vision of redefining excellence. At Interclypse, you will find more than a career - you will discover a vibrant ecosystem where your talents are celebrated, your ideas are embraced, and your potential is achieved. Every Interclypse team member can benefit based on their efforts and collectively benefit through the overall company's success. Join our mission to positively impact society, community, industry, and individuals by always “Doing What is Right”. Together, let's pioneer a future where greatness is achieved and exceeded.
To actualize this vision, Interclypse employs a growth mindset culture that empowers employees to rise in their careers by providing them with tools, mentorship, and a supportive environment to ensure long-term success.
Interclypse is supporting several Maryland state agencies in the modernization and sustainment of critical systems. This exciting opportunity provides candidates with the ability to contribute to the long-term health and success of the state while continuing to learn and grow professionally within Interclypse's growth mindset culture.
All positions are required to be onsite at various locations in Maryland.
Make a difference. Join our team by applying today!
Responsibilities:
The Computer Specialist (Senior) shall determine costs for converting computer systems from one language or machine to another by using compilers, simulators, emulators, and/or language translators and to recommend better utilization of operating systems capabilities for improving system efficiency. Develops, manages, maintains, and evaluates current state-of-the-art computer hardware, software, and software development tools; evaluates their ability to support specific requirements and interface with other equipment and systems; determines potential and actual bottlenecks and proposes recommendations for their elimination; and makes recommendations for system improvements that will result in optimal hardware and software use.
Requirements
Required Qualifications
Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline. A Master's Degree is preferred.
Eight (8) years of computer experience in at least two of the following disciplines: system analysis, system programming, application programming, and equipment analysis.
Five (5) years of experience either as a computer hardware or systems software specialist or as a systems analyst with duties relating to the evaluation of third and fourth generation of current state-of-the-art computer hardware and software and its ability to support specific requirements for hardware and software evaluation, system management, or large-scale system development and maintenance.
Why You Will Love Interclypse
You want to work for an adaptive company that moves at your speed.
You want a healthy work-life balance.
You want to work with a passionate team on an important mission.
You want to work for an organization that values and appreciates you.
You want to work for an organization that invests in your growth.
You want the option for career mentorship, both in technology and in business.
You value a company with a strong culture of growth and support.
Employee Impact Program
Every employee has the opportunity to be rewarded for the contributions they can make toward the long-term health of the company, our customers, and employees. This program in combination with our comprehensive benefits, time off and leave programs allow you to design a career and compensation program that enables unmatched flexibility while ensuring company, customer, and employee health and prosperity.
Benefits
Personal Time Off (PTO) for vacations, holidays, illnesses
Parental Leave
Bereavement Leave
Jury Duty Leave
Retirement: Unlimited 401K match up to 8% of your salary up to the federal maximum
Financial education and planning support
Health Insurance (Medical, Dental, Vision)
Health Savings Account (HSA)
Medical and Dependent Care Flexible Spending Accounts (FSA)
Employee Assistance Program
Life Insurance
Accidental Death and Dismemberment Insurance
Disability: Short-term and long-term disability coverage
Educational support
Company apparel
Social events: Holiday Party, Spring Picnic, Fall Picnic, happy hours and more.
Access to group rates for voluntary benefits such as Accident, Hospital Indemnity, Critical Illness, Pet Insurance, and Identity Theft Protection
EOE AA M/F/Vet/Disability:
Interclypse is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
The base salary range provided is not adjusted for geographic differences associated with where the work is being performed. Actual salaries will vary depending on factors including but not limited to location, candidate's experience and education/training, internal peer equity, and market and business consideration.
$86k-147k yearly est. 60d+ ago
Specialist I, Business Support
Qps, LLC 4.5
Support specialist job in Newark, DE
Do you want to be part of an organization that is making a difference in the lives of millions of people worldwide? If so, we want to hear from you! As a Business Support professional with QPS, you will perform analytical work to evaluate the revenue recognition and invoicing requirements of assigned client projects, and will also be assigned individual aging analysis and/or reporting duties to support collections activities. As a key member of our Finance department, you will work closely with the operations and accounting teams to ensure the company's compliance with its contract obligations and GAAP.
QPS' Story:
Since its inception, QPS has been assisting pharmaceutical, biotechnology and medical device companies with their drug development efforts by providing a full range of Neuropharmacology, DMPK, Toxicology, Bioanalysis, Translational Medicine, Early Phase Clinical and Phase II - IV Clinical Research services. To meet the needs of our clients, we strive to employ talented, caring and committed individuals who will work collaboratively towards achieving our mission of improving human health and the quality of life.
Team members enjoy challenging and rewarding work, and are encouraged achieve their best. Underpinning the operation is a culture that values diversity, innovation, accountability, team work and a friendly atmosphere where performance is recognized and rewarded. We provide unique company benefits, training, and advancement opportunities. Most importantly, we value each of our team members as employees and as individuals.
If this sounds like your ideal work environment, then we would love to speak with you, so apply today!
Please visit our website (************ for more information and to see all current openings.
The Job
Review contracts to understand revenue recognition based on feedback obtained from the operations team. Ensure revenue recognition is consistent with company policy.
Identify potential revenue recognition problems in contracts and make recommendation for corrections.
Facilitate the month-end closing procedures related to the revenue of the site, including providing revenue analysis by department and by contract.
Assist clients, department heads or operation team members with invoice inquiries, and resolve disputes effectively.
Prepare monthly Aging Report and provide analysis of collection activities conducted by the invoice team.
Requirements
Combination of relevant education & experience that provides sufficient knowledge & skills to ensure incumbent's success in this role, such as:
University/College Degree in relevant Business/Accounting/Finance, and/or
High School Diploma or GED and demonstrated experience in Accounting/Finance
Demonstrated knowledge of accounting/finance concepts and analytical practices
Knowledge and experience in accounts receivable and collections.
Demonstrated Microsoft Excel proficiency
Why You Should Apply
Great learning opportunities, especially for those new to the field. Our seasoned professionals are here to support and work with you to explore your learning potential and career goals.
Structured Career Ladders that provide excellent growth based on your personal aspirations.
Bonuses and merit increases are a part of the QPS total rewards approach and are linked to individual, team and company performance.
Solid Benefits package, including Company-matched 401(k), and Company-sponsored Group Life/AD&D and Short and Long-term Disability Insurance
Park-like setting in Newark, Delaware
Internal committees designed with the needs and enjoyment of QPS employees in mind.
QPS, LLC is an Equal Employment Opportunity/Affirmative Action Employer. In accordance with federal, state, and local laws, we recruit, hire, promote and evaluate all personnel without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship status, physical disability, protected veteran status, or any other characteristic protected by law. Job applicants and present employees are evaluated solely on ability, experience, and the requirements of the job. In addition, QPS, LLC is a federal contractor and desires priority referrals of protected veterans.
$74k-118k yearly est. Auto-Apply 38d ago
IT Support Specialist
TPG Staffing
Support specialist job in Wilmington, DE
Job Title - IT SupportSpecialist
Grow your career with a cutting-edge Fintech industry leader!
Our client, a high-growth firm shaping the future of wealth management technology, is currently seeking an in-office IT SupportSpecialist for their Wilmington, DE office to help manage IT infrastructure and provide user support and training to a team of fintech professionals. The individual selected for this position will also be responsible for troubleshooting, setup and installation, maintenance, and documentation of our IT infrastructure. In addition to work at the primary location in Wilmington, this position will also require occasional work in the company's central NJ location as well.
Responsibilities:
User Support: Assist end users with technical issues via phone, chat, and in person.
Troubleshooting: Diagnose and resolve problems with desktops, laptops, monitors, printers, and common software.
Setup & Installation: Onboard new users, configure workstations, and install required applications.
Maintenance: Monitor IT equipment and help with routine hardware and software upkeep.
Training: Provide basic user guidance, tips, and best practices for hardware and software use.
Documentation: Record issues, resolutions, and updates in the ticketing system; maintain IT asset inventory.
Requirements:
A working understanding of Active Directory and networking.
Hands-on experience with Windows 11, Microsoft Office, and general desktop applications.
Experience with mobile devices is a plus.
The above requirements and qualifications are meant to describe the general nature of the position and do not represent all duties to be performed by the selected candidate. Please note that only candidates who are under consideration for the position will be contacted. The Company is an equal opportunity employer. All employment is decided on basis of qualifications, merit and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$44k-77k yearly est. 47d ago
Training & Technical Support Specialist ( Law Firm Experience Preferred)
Latitude Inc.
Support specialist job in Baltimore, MD
We are seeking a knowledgeable and service-oriented Training & Technical SupportSpecialist to support our employees by delivering high-quality systems training and providing day-to-day Help Desk support. This role is ideal for someone with law firm or legal industry experience who understands the fast-paced, deadline-driven nature of a legal environment.Responsibilities:
Training & Onboarding
Deliver onboarding and ongoing training for new hires and existing employees on firm systems, software, and technology tools
Develop and maintain training materials, user guides, and documentation
Conduct in-person and virtual training sessions for attorneys, paralegals, and support staff
Customize training approaches based on role, department, and experience level
Partner with HR and IT to support employee onboarding and system rollouts
Technical Support / Help Desk
Provide Tier 1-2 Help Desk support for hardware, software, and application issues
Troubleshoot and resolve technical issues in a timely and professional manner
Support legal-specific applications such as document management systems, timekeeping, billing, and case management software
Escalate complex issues to senior IT staff or vendors as needed
Track, document, and manage support requests using a ticketing system
Systems & Process Support
Assist with software updates, upgrades, and new system implementations
Identify recurring issues and recommend process or training improvements
Ensure adherence to firm policies, security standards, and confidentiality requirements
$41k-73k yearly est. Auto-Apply 2d ago
Help Desk Technician
Leisnoi
Support specialist job in Baltimore, MD
Help Desk Technician
Reports to: IT Project Manager - Professional Services Line of Business
Subsidiary: Leisnoi Enterprise Solutions, LLC
Job Status: Regular Full -Time
Position Summary:
Call Center Environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on a wide variety of hardware, soft, mainframe access and print problem determination/escalation. All employees are considered mission critical and are expected to report even during inclement weather conditions.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
The Initial Call Intake Function, normally performed by the Customer Service Representative, provides detailed interaction/incident document of reported problems utilizing the incident management system is required for both real-time voice and virtual reported problems.
The contractor documents and provides problem analysis and resolution on a wide variety of hardware, software, video, main frame, and network problems.
Additionally, the contractor dispatches all vendor hardware maintenance requests, following priority levels as defined in the Standard Operating Procedures (SOP).
Customer Service Representatives also utilize operational communications systems within the Service Center to communicate real-real-time events to management and customers as required.
The Contractor Shall:
Utilize email, instant messaging and other monitoring tools to remain aware of current issues affecting widespread availability.
Respond to customer calls concerning general inquiries, providing “how to” assistance for specific problems.
Accept and process virtual call inquiries, providing “how to” assistance for specific problems.
Accept and process virtual call inquires for hardware and software.
Open a call ticket for every customer contact and determine and document scope, impact, and priority; resolve or escalate to incident (level-2).
Follow-up with customers, vendors, or SSA components, as required, to resolve problems and ensure ticket updates are current.
Close all tickets only when a problem has been resolved to the customer's satisfaction and all steps to resolve an issue are completely documented in the service tickets.
Create a report detailing all open, severity-1 issues encountered up until the time of the report creation and submit to the designated distribution list.
Gather information and follow required diagnostic procedures.
Adhere to the Standard Operating Procedures (SOP).
Job Qualification:
The candidate must hold at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification.
Candidates supporting this function shall have a minimum of one year experience service in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol Label Switching (MPLS), VoiIP, and Cisco Routers.
Office Location and Travel: Durham, NC or Baltimore, MD
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This position is primarily indoors, consistent with a standard office position and has a noise level of mostly lost to moderate. The incumbent is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.
The incumbent must occasionally list and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception and the ability to adjust focus.
Candidates can email their resumes to ************** and must also apply online at Leisnoi.com.
Leisnoi is an Equal Opportunity Employer
Leisnoi considers all applicants for employment without regard to race, color, sex, national origin, religion, age, physical or mental disability, family responsibility, marital status, sexual orientation, political affiliation, veteran's status or any other legal protected status. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, Leisnoi Corporation, may legally grant certain preference in employment opportunities to Leisnoi Shareholders and their Descendants. EOE/AA/M/F/D/V
$41k-73k yearly est. Easy Apply 60d+ ago
Technical Support & Systems Analyst
Stage Front 3.9
Support specialist job in Columbia, MD
This position is 100% remote and follows Eastern Standard Time (EST) working hours. Candidates located in Maryland are required to report onsite once per week About Us Stage Front is a technology leader in the event ticket sales industry, providing tools and services enabling end-to-end management throughout the lifecycle of a ticket. Trusted for over 40 years in the industry, Stage Front is continuing to develop new ways to empower our users and take them to the next level. About the Role We are seeking a detail-oriented, tech-savvy Support & Systems Specialist to join our team. This role is responsible for triaging and resolving technical issues, monitoring system performance, managing support tickets, and collaborating across teams to ensure our platforms run smoothly. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and can balance hands-on troubleshooting with proactive monitoring and process improvement. Key Responsibilities Technical Support & Incident Management
Monitor support channels (Freshdesk, chat, email) for new requests and incidents.
Self-assign and manage tickets from intake to resolution, escalating to development when needed.
Troubleshoot and resolve portal errors, login/VPN issues, failed integrations, and performance slowdowns.
Investigate root causes using tools such as SQL, New Relic, and JAM.
System Monitoring & Maintenance
Proactively monitor JAMS job schedules, portal performance, and marketplace integrations.
Investigate job failures and performance anomalies, escalating critical issues as appropriate.
Identify recurring issues and recommend optimizations or fixes.
Order, Inventory & Integration Support
Manage marketplace event mapping and synchronization with external partners (e.g., StubHub, Ticketmaster).
Resolve order processing failures, rejected orders, and synchronization errors.
Support bulk uploads, inventory adjustments, and auto-pricing tools.
User Access & Account Administration
Provision, modify, and deprovision user accounts across systems.
Reset passwords, assign credentials, and manage permissions for staff, contractors, and partners.
Cross-Functional Collaboration & Partner Coordination
Work closely with Development, QA, PMO, Inventory, and Fulfillment teams to resolve issues.
Liaise with vendors and partners (QuickBooks, TicketNetwork, Zapier) for integrations and troubleshooting.
Documentation & Process Improvement
Maintain and refine knowledge base articles, support templates, and runbooks.
Suggest process improvements to streamline workflows and reduce errors.
Qualifications
Qualifications Required:
2+ years in technical support, application support, or DevOps-related roles.
Strong troubleshooting skills with experience in ticket management systems (Freshdesk, Jira).
Working knowledge of SQL for querying and data analysis.
Experience with monitoring tools (New Relic) and job scheduling tools (JAMS or similar).
Excellent written and verbal communication skills.
Strong sense of ownership, follow-through, and proactive problem-solving.
This role follows a standard Monday-Friday schedule, with the possibility of occasional weekend coverage as part of a rotation (may be in-office or remote).
Preferred:
Experience with e-commerce, ticketing platforms, or system integrations.
Familiarity with API troubleshooting.
Exposure to order management systems (e.g., Salesforce).
Benefits
Competitive salary and performance incentives
Health, dental, and vision coverage
401(k) with company match
Paid time off and holidays
Flexible work arrangements
Equal Opportunity Employer Stage Front is an equal opportunity employer and is committed to providing employment opportunities to all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$45k-82k yearly est. 19d ago
Information Technology Support Specialist - TS/SCI w/Poly
GDIT
Support specialist job in Annapolis, MD
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret SCI + Polygraph
Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph
Public Trust/Other Required:
None
Job Family:
Technical Support Services
Job Qualifications:
Skills:
Help Desk Software, Remote Support, Technical Issues
Certifications:
None
Experience:
5 + years of related experience
US Citizenship Required:
Yes
Job Description:
HELP DESK TECHNICIAN IV
Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.
MEANINGFUL WORK AND PERSONAL IMPACT
Core Responsibilities
● Respond to user inquiries via phone, email, chat, or ticketing systems.
● Log and track support requests using help desk ticketing system.
● Diagnose and resolve basic technical issues related to hardware, software, and network connectivity.
● Provide step-by-step guidance to users for troubleshooting common problems.
● Escalate complex issues to second-level support or specialized teams, when necessary, via ticketing system.
● Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.
Technical Support Tasks
● Install, configure, and update software on user devices.
● Assist with password resets, account lockouts, and access issues.
● Support basic printer, scanner, and peripheral troubleshooting.
● Help maintain inventory of IT assets (e.g., laptops, monitors, or accessories).
Documentation & Reporting
● Document and report solutions and procedures for recurring issues for leadership review.
● Maintain and report accurate records/tickets of support interactions and resolutions.
● Contribute to knowledge base articles for fellow co-workers and users to assist at arriving at self service solutions.
● Accurately create and submit tickets for users containing all needed information and troubleshooting steps taken.
Customer Service & Communication
● Maintain a professional and empathetic tone when dealing with users and co-workers.
● Communicate technical information clearly to non-technical users.
● Document and reply provide updates on ticket status and possible resolutions.
● Actively participate in team environment assisting co-workers when needed.
Compliance & Security
● Ensure adherence to all IT and departmental policies and procedures.
● Report potential security incidents or breaches to appropriate teams or team leaders
WHAT YOU'LL NEED TO SUCCEED
Bring your technology expertise and drive for innovation to GDIT. The Help Desk Technician IV must have:
● Education: Associates of Arts/Associates of Science
● Experience: 5+ years of related experience
● Required Technical Skills: Installs, modifies, and repairs computer hardware and software using remote access tools
● Security Clearance Level: TS/SCI w/Poly
● Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned
● Location: On-Site in Annapolis Junction, MD
● US Citizenship Required
● Required: CompTIA Security+ certification is required within 3 months of start date
● Shift Days: Monday - Friday Shift Hours: 10am-6pm
● This position is mission essential, may include work on holidays when required
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.
#GREENWAY
The likely hourly rate for this position is between $34.00 - $46.00. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Onsite
Work Location:
USA MD Annapolis Junction
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Carel is a growing, multinational organization specializing in controls for HVAC, HVAC/R and humidification systems.
Reporting to the Marketing Manager and working in collaboration with Field Services, the Application Specialist's primary function is to lead technical efforts and partnership development activities for the North American Refrigeration market. Provides technical support through application expertise in the USA, Canada, and Mexico primarily, with secondary coordination responsibilities in Central and South America. Promotes CAREL as a thought leader in the field of energy-efficient control solutions for commercial and light industrial refrigeration systems. Identifies needs of the customers and North American regulations requirements, providing input to the corporate and local Marketing and Solutions teams to drive the product development roadmap.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Partner with OEMs, engineering consultants, integrators, and other key customers/stakeholders, including project managers, engineers, field technicians, software developers, and other technical specialists as well as end-users to drive adoption of CAREL solutions.
Review blueprints, plans, and other customer documents to assist in the preparation of quotations and submittals as required.
Produce competitive analysis materials comparing products with key competitors. Understand the competitive industry landscape, while keeping CAREL teams informed of trends and changes.
Participate in overall product strategy, development, and manufacturing coordination for new and emerging products.
Collaborate with CAREL internal teams to organize technical product trainings to key customers such as OEMs, contractors, end-users, and others. Present product trainings, seminars, technical meetings, etc.
Provide a trouble-free end-user experience with solutions containing CAREL products.
Travel (up to 25%) to customer facilities to learn customer applications and assist with implementation of CAREL controls and provide support to customer's technical staff.
Provide key participation in trade shows and other high-profile marketing events. Represent CAREL and CAREL's products and services to the industry.
Other duties may be assigned as needed by the Marketing Manager
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each ESSENTIAL DUTY satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION - Engineering/Technology Degree with HVAC/R background/experience or equivalent.
LANGUAGE SKILLS - Good verbal, written, and presentation communication skills for sharing technical information. Bilingual abilities are a plus.
REASONING SKILLS - Technical and industry knowledge and reasoning. Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
EXPERIENCE - Experience with high-efficiency control solutions for commercial refrigeration applications and proven field service experience are preferred.
COMPETENCIES - Practical skills and knowledge of electronics, electrical circuits, and mechanical systems as applicable to the HVAC/R industry. PowerPoint, Excel, Word. Demonstrated self-motivation resulting in a high degree of performance without constant supervision.
PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20 - 40% average overnight travel and some evening and occasional weekend time necessary.
WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environments include, but are not limited to, CAREL regional, national or international offices, car, airline flights, OEM offices, labs and manufacturing facilities, retail or bottler environments, customers' global headquarters, construction sites, and home office.
#LI-TH1
$79k-118k yearly est. Auto-Apply 60d+ ago
IT Technical Support Specialist
RSC2
Support specialist job in Aberdeen Proving Ground, MD
Job DescriptionDescription:
Founded in 2009, RSC2, Inc. is a Small Business Administration (SBA) Certified HUBZone Professional Services company headquartered in Baltimore, Maryland. RSC2 provides breakthrough expertise, support services, and technologies to make operations, programs and systems of record perform better. Our professional staff is trained to provide world-class services to all types of customers. We uphold the integrity and quality of our work so you can expect only the best from us.
RSC2 is currently looking for an IT Technical SupportSpecialist to join our growing team in Aberdeen to support the newly awarded SAI contract!
Responsibilities:
Provides subject matter expertise in IT support to an entire organization or major components of an organization.
Develops business cases and performs knowledge management and information assurance.
Provides expert analysis and evaluation of information technology matters, and recommendation, initiation and development of IT projects.
Leads projects entailing the full scope of information systems management for the Command.
Performs information technology tasks throughout the Command by reviewing, analyzing, and validating electronic business operation tools, implementing IT resources (hardware/software), website design, database development, and other business systems integration initiatives.
Interfaces with higher headquarters, other Command sites, and business centers throughout the command to facilitate procurement information systems technology implementation within the Command.
Assesses and implements IT policy to govern IT activities; provides IT policy guidance to management, staff, and customers; defining current and future business environments; conducting audits of IT programs and policies; developing business cases; and recommending enhancements to efficiency of IT systems through modification and application of emergent technologies.
Duties require the rigorous application of information technology policies, principles, and practices in the delivering IT technical services throughout the Command.
Serves as a Lead Information Management Officer and Telephone Control Officer to represent the organization's interest to service provider.
Leads projects in knowledge management and business process design tasks.
Requirements:
Active TS clearance level.
Bachelor's degree in computer science, information systems, engineering, business or related scientific or technical discipline.
A minimum of ten (10) years related experience.
Four (4) years of additional experience may be substituted for degree.
Work Location: Aberdeen Proving Ground, MD
Employment Type: Full-time, Salary-Exempt
Benefits Package: We offer a top-tier benefits package which includes medical, dental, vision, PTO, employer matching retirement plan, and more!
We are an equal opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation to participate in the application or interview process, please contact us at ***************.
Salary at RSC2 is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competencies, and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $75,000 - $176,000 (annualized USD). The estimate displayed represents the typical total compensation range for this position.
How much does a support specialist earn in Bel Air South, MD?
The average support specialist in Bel Air South, MD earns between $30,000 and $82,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Bel Air South, MD
$49,000
What are the biggest employers of Support Specialists in Bel Air South, MD?
The biggest employers of Support Specialists in Bel Air South, MD are: