Support specialist jobs in Cortlandt, NY - 1,082 jobs

We are seeking a Head of a LLM Application Team to lead the design and development of cutting‑edge AI and large language model (LLM)-driven tools within a systematic hedge fund environment. The ideal candidate will have a strong track record of deploying LLM technologies in real‑world applications and be excited to explore transformative use cases across quantitative research and trading. Responsibilities Design and build next-generation tools that support quantitative researchers and help generate actionable trade signals. Collaborate with existing machine learning teams to explore novel applications of LLM technologies across various aspects of systematic trading. Serve as a thought leader on LLM advancements, guiding the team and organization in leveraging state‑of‑the‑art techniques to inspire transformative applications in systematic finance. Serve as a subject matter expert on LLM advancements, providing strategic guidance on integrating state‑of‑the‑art techniques to enhance systematic investment strategies. Partner with portfolio managers and quant researchers to develop models that address specific market inefficiencies and trading opportunities. Lead and build a high‑performing team of machine learning engineers and researchers, fostering innovation and excellence. Qualifications Bachelor's, Master's, or Ph.D. degrees in Mathematics, Statistical Modeling, Computer Science or other related STEM fields. 2+ years of experience in researching and applying LLM technologies. Proven leadership experience in managing a team of quantitative members. Benefits Competitive salary plus bonus based on individual and company performance. Collaborative, casual, and friendly work environment. PPO Health, dental and vision insurance premiums fully covered for you and your dependents. Pre‑tax commuter benefits. Weekly company meals. Trexquant is an Equal Opportunity Employer #J-18808-Ljbffr

Contract Orangeburg, NY, Totowa, NJ, Dayton, NJ Responsibilities: Improve operational efficiency by championing standardization and innovation Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution Be ambitious, able to work independently & in a team environment under deadlines Be process-oriented and help develop runbooks and other technical documentation Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts Requirements: 2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.) A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience Experience working with Salt or Ansible for orchestration (preferably Salt) Excellent written and verbal communications interpersonal and customer service skills Working knowledge of: Jira concepts and SDLC framework Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)

The Runaway Homeless Youth Specialist will provide day to day direct supervision of youth in the Sanctuary. They will be responsible to complete all necessary paperwork and work as a team member to provide excellent services to the youth and families that utilize The Sanctuary. Position Qualifications: Minimum: academic record of a high school diploma or equivalent; some college education preferred. A genuine respect for and interest in children and their families of diverse racial and ethnic identity; an ability to form a therapeutic relationship with children and their families. Ability to put into practice all techniques of Therapeutic Crisis Intervention (as taught in pre-employment training) and demonstrated respect for client's rights and safety. Ability to demonstrate counseling techniques Ability to provide emergency hotline counseling and suicide prevention Must have valid NYS driver's license. Ability to speak, read, and write in English. The Children's Village does not discriminate against any employee, prospective employee or contractor because of race, color, religion, sex, sexual orientation, gender identity, gender expression, creed, age, national origin, citizenship status, physical or mental disability, marital status, veteran status, genetic predisposition, domestic violence victim status, criminal conviction history or any other protected classification under federal, state or local law.

Help Desk Technician (Part-Time) (Anticipated) JobID: 1329 Technology/Help Desk Technician Additional Information: Show/Hide HELP DESK TECHNICIAN (HOURLY/PART-TIME) (Anticipated) 2025-2026 SCHOOL YEAR DISTRICT We are presently accepting applications for the following position: HELP DESK TECHNICIAN (HOURLY/PART-TIME) QUALIFICATIONS: * High school diploma or equivalent * Associate's degree or higher in Information Technology or related field, preferred * Previous experience in a help desk or technical support role, preferably in an educational environment * Strong knowledge of Windows and Google Chromebook operating systems * Familiarity with common software applications such as Microsoft Suite, Google Workspace, and educational software * Basic understanding of networking concepts (LAN, Wi-Fi, IP addressing) * Excellent problem-solving skills and attention to detail * Strong verbal and written communication skills * Ability to work effectively with diverse users, including students and staff of all technical skill levels * Ability to prioritize tasks and manage time effectively in a fast-paced environment * Commitment to maintaining confidentiality and data security * Knowledge of classroom technologies such as interactive whiteboards, Chromebooks, and tablets * Preferred basic understanding of cybersecurity best practices Hourly Rate: $23.00 Hours per week: maximum 29.5 This is a part-time position that does not include benefits. Fair Lawn Public School District is an Equal Opportunity Employer. If you are interested in applying, please apply through this link *****************************************************

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Senior Specialist at JPMorgan Chase in Corporate Data Center Services Team, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. Job responsibilities Provides first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures Assists in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction Contributes to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise Uses problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues Required qualifications, capabilities, and skills 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks Experience with live chat, incident/service request management, and runbooks for system issue resolution Baseline knowledge of operational management and excellence Proven ability to balance tasks while documenting outcomes Preferred qualifications, capabilities, and skills Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems Ability to document issues, procedures, and root cause analysis

Job Description On-Site, Mahwah, NJ | Support a Fast-Paced, Growing IT Team Join Chefman's agile two-person IT team and take on meaningful work from day one. We're looking for a sharp, motivated Technical Support Specialist who wants real hands-on experience-not just resetting passwords. This temp-to-perm role is perfect for someone who wants to grow their skills and take ownership of daily IT operations in a fast-paced environment. What You'll Do: Be the first point of contact for IT issues across 300+ users Troubleshoot hardware, software, MFA, networks, and Office 365 Deploy and configure laptops, monitors, and peripherals Assist with onboarding, account setups, and user training Manage asset inventory and contribute to documentation Support IT projects involving security, automation, and device management Work independently and bring solutions, not just problems What We're Looking For: 0-2 years of IT support experience or relevant certifications/projects Strong problem-solving mindset and ability to learn quickly Solid communication and customer-service skills Familiarity with Windows, Office 365, and basic networking Someone who enjoys taking initiative and working without constant supervision On-site presence in Mahwah, NJ Why Join Us: Hands-on learning with real impact Direct mentorship from IT leadership Exposure to cloud tools, security, device management, and large-scale user support Opportunity to convert to full-time based on performance Schedule: Full-time, Temp-to-Perm Hourly Pay Range (commensurate with experience)$16-$17 USD

One of our clients, medical devices and services company is looking for an enthusiastic Wireless Network Tech Support Specialist ** Must be authorized to work in US for ANY EMPLOYER. . With occasional travel to customer sites. Permanent position with great benefits. Salary range 90 -110K Hybrid commute - 3 days per week from the office. Wireless Network Tech Support Specialist Role: The Wireless Network Technical Support Specialist provides advanced technical support for company's wireless network solutions used across patient monitoring and medical device systems. This role supports customers and internal partners-including service, sales, and clinical education teams-by troubleshooting wireless connectivity issues, evaluating network performance, and providing guidance on enterprise wireless design and configuration. This position operates with a high degree of independence and serves as a technical resource for less-experienced team members. The specialist also collaborates with R&D and cross-functional teams to validate new wireless hardware and configurations, contribute to product development initiatives, and support continuous improvement of network best practices. Requirements and Skills Associate's or Bachelor's degree in Information Technology, Networking, or a related field (or equivalent experience) Hands-on experience conducting wireless site surveys and RF analysis At least 2 years of experience supporting enterprise WLAN site surveys and network designs Strong understanding of Wi-Fi standards (802.11 a/b/g/n/ac/ax), RF fundamentals, and wireless security Experience with wireless survey and troubleshooting tools such as Ekahau, AirMagnet, NetSpot, Spectrum Expert, or Chanalyzer Solid understanding of TCP/IP networking, VLANs, and routing concepts Familiarity with enterprise wireless platforms such as Cisco, Aruba, Ruckus, Meraki, or equivalent Strong problem-solving skills with the ability to communicate technical concepts clearly to diverse audiences Self-motivated, able to work independently, and comfortable collaborating in a cross-functional environment Willingness to travel occasionally for field support and on-site assistance Functions: Provide day-to-day technical support for enterprise wireless networks, including troubleshooting connectivity, performance, and coverage issues Support wireless infrastructure components such as access points, controllers, switches, and authentication services Evaluate customer wireless network designs and performance to ensure compatibility with company products Investigate field-reported wireless issues, identify root causes, and collaborate with internal teams to implement corrective actions Assist with wireless network deployments, upgrades, and configuration changes Collaborate with network engineering teams, facilities, vendors, and third-party partners to resolve wireless-related issues Deliver regular product and network training sessions for internal teams Create, review, and maintain technical documentation, including installation guides and configuration instructions Represent the Service Department on cross-functional project teams for new and existing products, contributing to service planning and documentation reviews Support ticket-based incident and problem-management workflows, ensuring accurate documentation and timely reporting Provide on-site technical assistance and customer support as needed Coordinate service activities and assignments in alignment with team schedules and operational priorities Please email your resume or use this link to apply directly: **************************************************************************** OrderID=16767839 Or email: ************************* Check ALL our Jobs: ****************************************** Keywords: wirelss wlan wi-fi wifi 802.11 ekahau airmagnet netspot spectrum chanalyzer network tcp/ip vlan routing cisco aruba ruckus meraki

Job Description We are seeking a proactive and detail-oriented IT Help Desk Technician to join our team. You will be the first point of contact for technical issues, responsible for maintaining our hardware fleet, managing user identities via Microsoft Entra, and ensuring our endpoint security remains robust. The ideal candidate has a "hands-on" approach to hardware and a strong grasp of the modern Microsoft 365 ecosystem. Key Responsibilities Hardware & Peripherals: Install, configure, and troubleshoot desktops, laptops (Windows-based), printers, and docking stations in both office and warehouse environments. Identity & Access Management: Manage user accounts, groups, and permissions using Microsoft Active Directory/Entra Endpoint Management: Execute OS imaging and software deployment tasks using Microsoft Intune. Software Support: Provide expert-level support for the Microsoft Office 365suite (Outlook, Teams, Word, Excel). Network Troubleshooting: Diagnose basic connectivity issues, including Wi-Fi, Ethernet, and VPN configurations, maintain server racks and network patch panels. Security & Compliance: Monitor endpoint health via Microsoft Defender and ensure all devices meet company cybersecurity standards. Documentation: Maintain an accurate inventory of assets and document resolution steps in our ticketing system. Internal Application Support: Provide basic support for FEI specific applications including but not limited to user maintenance, basic application troubleshooting and basic application management. Technical Requirements Operating Systems: Advanced knowledge of Microsoft Windows 10/11. Cloud Infrastructure: Experience with Microsoft 365 Admin Center, Entra ID (formerly Azure AD), and Intune. Deployment: Proven experience imaging and deploying Windows devices in a corporate environment. Networking: Understanding of TCP/IP, DNS, and DHCP basics. Cybersecurity: Familiarity with basic security principles (MFA, phishing awareness, and antivirus management). Preferred Qualifications Certifications: CompTIA A+, Network+, or Microsoft 365 Certified: Endpoint Administrator Associate. Experience:1-3 years of experience in a formal IT support or Help Desk role. Communication: Ability to explain complex technical concepts to non-technical staff with patience and clarity.

Requirements Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field; Master's degree a plus. Minimum of 10 years of progressive experience in application support or technology operations within the banking or financial services industry. Direct experience with FISERV core banking systems is required (e.g., DNA, Premier, Precision, Signature). Proven leadership experience managing technical teams and cross-departmental initiatives. Strong understanding of banking operations, regulatory requirements, and risk management. Experience supporting a community banking environment and/or high-net-worth clientele preferred. Excellent problem-solving, communication, and vendor management skills. Ability to translate business needs into technical solutions. Benefits 401K Health Insurance Dental Insurance Vision Insurance Health Savings Account Flexible Spending Account Employee Assistance Program Paid Time Off

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY)area and they are in need of aHelp Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Harrison, NY

GroundWidgets is an elite technology company driven and managed by founding developers and technologists. GroundWidgets is exclusively focused on consulting and development of applications for the ground transportation industry harnessing the collective vision of its founders and their experience of over 25 years in the ground transportation industry. As companies search for ways to react to competition and a challenging economy, the team at GroundWidgets offers a unique suite of integrated, dynamic, state-of-the-art services and solutions that empower our clients to deliver world-class performance and optimize efficiency. Job Description A rapidly expanding international software development company in the mobile and e-commerce space is seeking a FULL TIME Software Support Analyst with outstanding communication and problem solving skills. Candidate should be at ease with external and internal interactions. The Software Support Analyst/Help Desk plays a key role in improving and maintaining the satisfaction of our customers. Customer service, incident management and issue management are the key elements of this role. Working with our Support Team Leader, the Software Support Analyst is responsible for the quality and delivery of the support and services products we offer to our customers. This role will include coordinating support incidents, fix requests and work orders for our customers and performing support incident analysis/resolution. The Software Support Analyst/Help Desk Responsibilities: Manage incidents Act as primary point of contact for customers Assist customer to document and submit support incidents Search incident tracking system for similar incidents/resolutions Manage customer's support incidents, fix requests and work orders Manage client upgrade processes and small projects Monitor compliance with Service Level Agreements Define and implement initiatives to increase client satisfaction Identify customers training needs or consultancy opportunities to improve their processes Train Customers on suite of Products Qualifications Strong communication and people skills Excellent organizational, task management and customer service skills Ability to understand and document customer business and technical support incidents Knowledge of MS Office Products (Outlook, Excel, Word, etc) Knowledgeable with Basic MS SQL database Administration Must have reliable means of transportation. Additional Information Salary will be commensurate with current and past experience in supporting enterprise applications. Annual reviews & Performance Bonus. Annual increments based on performance. Full medical benefits after 90 days Long term position.

For over 60 years, Abilities First, Inc. has been empowering individuals with developmental disabilities to live their most vibrant, independent lives. From early education to adulthood, our wide range of services-including preschool and school programs, day and residential habilitation, community connections, and employment services-are designed to uplift every individual's unique strengths and dreams. We believe in the power of people-of every background, identity, and ability-to create change and build a more inclusive world. Abilities First is proud to be an equal opportunity employer and is welcoming and supportive of people of varying abilities, races, ethnicities, religions, socio-economic status, gender and gender identities. At Abilities First, you'll join a mission-driven team that values collaboration, celebrates individuality, and is dedicated to meaningful work. If you're ready to turn your passion into purpose, we'd love to welcome you aboard. Abilities First is seeking a Behavior Support Supervisor in our New Windsor School & Preschool program. This position is responsible for providing direct and indirect behavior analysis and behavioral programming services to the students in their designated school programs. Develops, implements, and monitors behavior plan and guidelines of assigned students and overall school. This is management position responsible for direct oversight of the school's behavior support team. Schedule: Monday - Friday, 1st shift; 40 hours per week, 52 weeks per year. Salary Range: $64,285.39 - $65,285.39 Responsibilities include: Assist the coordinator of behavioral services with management of the behavior support team and overall design of a school wide behavior management system including positive behavior interventions. Provide evidence based behavioral intervention strategies to classroom staff, therapists, and families that support individual student needs. Provide professional development presentations for staff and families during monthly trainings opportunities or Superintendent Conference sessions. Collect and analyze student behavior incidents, occurrences, ABC data sheets, and risk data daily and present monthly trends and patterns. Complete Functional Behavior Analysis reports when requested to create high quality Behavior Intervention plans in collaborations with classroom staff and families. Train classroom staff and clinicians on internal data tracking methods that are in alignment with behavior intervention plan implementation, monitoring, and or revision. Attend CSE meetings and provide recommendations for students who have or need behavior intervention plans or no longer need BIPs in the form of an amendment via quarterly progress notes and annual review reports as requested. Respond to behavior support calls from classroom staff and clinicians in a timely fashion to serve as a support. Serve as the PBIS subcommittee chair to help integrate positive behavior interventions and supports (PBIS) structures and strategies from the larger PBIS committee across all schools. Supervise the behavior team staff by providing feedback, modeling, goal setting, and writing an annual performance evaluation for each team member. Conduct classroom and therapy session observations with the school principal and provide feedback to classroom staff during biweekly behavior Submit paperwork on time to meet IEP mandated and school wide deadlines. Attends and participates in school and agency meeting including preparation of the committee reports to discuss behavior incidents and protocols that are in accordance with agency policies. Adhere to agency Code of Legal and Ethical Behavior, which require all employees, consultants, board members, volunteers and affiliates to perform their responsibilities according to ethical and legal standards with honesty, integrity, fairness, good faith and respect for others and the law. Follows all agency policy and procedures and demonstrates continuous regard to personal safety and the safety of others. Performs other appropriate job-related activities as requested by your supervisor or as circumstances warrant. Will incorporate CORE concepts of CQL's person-centered excellence by respecting people's concerns and responding accordingly and will use “teachable moments” to assist people in understanding and exercising their rights. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. Unless reasonable accommodations can be made, in order to perform the essential functions of this job, an individual shall be required to: Have the ability to lift up to 50 lbs., bend, squat, bend the knees, pivot and grasp with both hands (in order to properly and safely perform the techniques taught in CPR/First Aid, behavior intervention techniques, and lifting and carrying techniques). Lift individuals by using appropriate techniques, including but not limited to usage of tools to assist, such as the Hoyer Lift. Assist individuals in ambulation by providing physical assistance, including use of a gait belt or other equipment where necessary. Have the ability to stand and walk for extended periods of time. Have the ability to push, pull, and maneuver individuals in wheelchairs. Possess verbal and written communication skills, in English, to ensure adequate regulatory documentation. This is a full-time position eligible for these benefits: Vacation, sick, personal, and holiday time off (or paid time off on the school calendar) Health, Dental, and Vision Insurance options 401(k) plan with employer match Employer paid life insurance Tuition Reimbursement Increased earning potential with online training through College of Direct Support On Demand Payment - access your earnings as early as the next day Discounts with Verizon, AT&T, Royal Carting, etc. And More! Requirements Master's Degree in Psychology, School Psychology or School Counseling, ABA, Education, Social Work, Sociology. Current BCBA certification preferred, or the ability to achieve certification within a six-month period. Must have strong behavioral analysis skills and at least two (2) years of experience working with students with developmental disabilities. Must have a current NYS driver's license, free of moving violations; deemed acceptable by our insurance carrier.

Summary:The IT Help Desk Associate will offer support and technical assistance to customers who are using software, hardware, or other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers.Job Description: Responsibilities: · Serves as the first point of contact for customers seeking technical assistance over the phone, email or ticket system · Perform remote troubleshooting through diagnostic techniques and pertinent questions · Determine the best solution based on the issue and details provided by customers · Walk the customer through the problem-solving process · Direct unresolved issues to the next level of support personnel · Provide accurate information on IT products or services · Record events and problems and their resolution in logs · Follow-up and update customer status and information · Pass on any feedback or suggestions by customers to IT team · Identify and suggest possible improvements on procedures · Install MS office s/w products and manage accounts · Manage company phone system · Install Windows 7 & 10 and manage accounts · Support Sales Apps on PC, MAC, and Mobile devices · Manage IT assets thru IT Management Systems · Other IT related tasks given by managers Qualifications: · BS/BA in IT, Computer Science, or relevant field · Proven experience as a help desk technician or other customer support role · Tech savvy with working knowledge of office automation products, databases and remote control · Good understanding of computer systems, mobile devices and other tech products · Ability to diagnose and resolve basic technical issues · Excellent communication skills · Customer-oriented and cool-tempered · MS office (Word, Excel, PowerPoint, Access) skills · Proficiency in English and Korean Benefits Premium Medical Insurance Coverage 401(k) Savings Plan Paid Time Off (PTO) based on seniority Paid Holidays Additional Workplace Offerings (subject to change or eligibility.) Annual Bonus Plan Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room Summer Fridays Complimentary Gourmet Breakfast, Lunch, and Dinner Relocation Support for New Hires Work Anniversary Recognitions Congratulatory & Condolence Gifts Employee Referral Bonus Program License/Certification Reimbursements Corporate Employee Discounts Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card Commuter Support (Shuttle Bus Program and EZPass Support) Vehicle Perks Qualification(s):Education(s):Bachelor of Science (B.S): Computer and Information ScienceWork Experience:Experience Range I: 0 - 2 years of relevant experience or industry exposure in a related field Skill(s):Microsoft ComputerLanguage(s):EnglishCertification(s):Not Applicable The anticipated compensation range is 19.25 - 36.55 USD Hourly Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors. Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

We are seeking an experienced and strategic VP, Application Support Specialist to lead the oversight, management, and optimization of the bank's core banking system (FISERV) and other critical operational applications. This leadership role is pivotal in ensuring the stability, efficiency, and security of our banking platforms, with a strong emphasis on delivering exceptional service to our high-net-worth client base. The ideal candidate brings deep technical expertise, operational understanding of community banking, and a commitment to customer-focused innovation. * Lead the support, maintenance, and enhancement of the FISERV core banking platform, ensuring high availability, performance, and compliance. * Serve as the primary liaison between internal business units and technology teams for application-related needs. * Coordinate and oversee application updates, patch management, release cycles, and vendor relationships. * Develop and enforce application support standards, incident management procedures, and documentation best practices. * Partner with operations, compliance, and risk teams to ensure systems meet regulatory and audit requirements. * Identify opportunities for automation and system improvement to enhance efficiency and client service. * Provide leadership in business continuity planning, disaster recovery, and system change management. * Oversee vendor performance (primarily FISERV) and service level agreements (SLAs). * Champion a culture of continuous improvement, accountability, and cross-functional collaboration. Requirements * Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field; Master's degree a plus. * Minimum of 10 years of progressive experience in application support or technology operations within the banking or financial services industry. * Direct experience with FISERV core banking systems is required (e.g., DNA, Premier, Precision, Signature). * Proven leadership experience managing technical teams and cross-departmental initiatives. * Strong understanding of banking operations, regulatory requirements, and risk management. * Experience supporting a community banking environment and/or high-net-worth clientele preferred. * Excellent problem-solving, communication, and vendor management skills. * Ability to translate business needs into technical solutions. Benefits * 401K * Health Insurance * Dental Insurance * Vision Insurance * Health Savings Account * Flexible Spending Account * Employee Assistance Program * Paid Time Off

Our company is looking for a Technical Support Specialist to join our team in our main office. This person will provide technical guidance and support to our business and customers. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with customers and provide a solution to their technical problems quickly and professionally. Responsibilities: Act as product expert - Review and respond to all software and hardware issues as reported. Evaluate the product by testing its capabilities in an on-going manner. Determine and report on system capabilities and restrictions. Evaluate the customer objective and suggest alternatives and recommendations. Provide customer support - Collaborate with other technical team members to provide exceptional customer service to the client. Work with programmers to explain any errors found and provide recommendations for a solution. Improve any current programs by understanding the goal and outcome. Requirements: Bachelor's degree in Computer Science (or the equivalent) is required Four years of related technical support experience Technically savvy with strong project management skills Experience troubleshooting issues and achieving solutions The ability to explain to a non-technical person in a way they will understand

Vienna, Virginia, United States of America **Hours:** 40 **Pay Details:** $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** TD Wealth **Job Description:** The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of the trading desk, ensuring adherence to regulatory requirements, risk management practices, and timely execution of trading activities. This leadership role serves as a key point of escalation and governance, maintaining rigorous standards of compliance and operational excellence. **Depth & Scope:** + Provides oversight of trading rules and system configurations in the Pershing Platform to ensure accurate and compliant trade processing + Manages and oversees regulatory reporting requirements, including but not limited to CAT, CAIS, TRACE, and other mandated reporting obligations. + Ensures adequate staffing levels and resource allocation to handle live trading orders efficiently and meet service level standards + Supervises and participates in the review and release of flagged live orders, acting as a dual control for higher-risk transactions to mitigate operational and market risk + Reviews and grants approvals for trade exceptions and non-standard transactions + Maintains oversight of key risk metrics and escalate issues as necessary to senior management + Leads the development, maintenance, and enhancement of policies, procedures, and desk-level controls to comply with regulatory and firm requirements + Acts as the regulatory change management lead, assessing and implementing required changes to processes, systems, and reporting in response to new or amended regulations + Partners with Compliance, Risk, Technology, and other business units to ensure trading activities align with internal standards and external regulatory expectations + Provides guidance, training, and mentorship to trading support staff to promote a culture of risk awareness and operational excellence + Assists in identifying, investigating and resolving trade errors by coordinating with advisors and support teams, helping to minimize financial exposure and prevent reoccurrence **Education & Experience:** + An undergraduate degree in a relevant field is preferred however candidates with significant directly related professional experience will also be considered. + 5+ years industry experience + Series 7 and 24 **OCC:** + This position is with a FINRA member, broker and/or dealer and is subject to the requirements of FINRA and Securities Laws. May (or may not) be a registered position under FINRA. + Must be eligible for employment under standards established by FINRA. Subject to the investigation and verification requirements of FINRA Rule 3110(e), including: the Firm's obligation to _investigate_ the good character, business reputation, qualifications and experience of an applicant for registration _before_ applying to register the applicant with FINRA and filing the applicant's Form U4 with the CRD, and before representing on the applicant's Form U4 that it has conducted this investigation and verified the accuracy and completeness of the information contained in the applicant's Form U4; and the Firm's obligation to _verify_ the accuracy and completeness of the information contained on the applicant's Form U4, no later than 30 calendar days after the Form U4 is filed with FINRA. + Satisfactory results on a criminal background check, credit report check, civil litigation search, and regulatory agency or self-regulatory organization enforcement action search, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority or self-regulatory organization, are required by federal law for this position. **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Occasional + Squatting - Occasional + Bending - Occasional + Kneeling - Occasional + Crawling - Never + Climbing - Never + Reaching overhead - Occasional + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.