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  • Legal Intake Specialist

    Freeman Mathis & Gary, LLP

    Support specialist job in Atlanta, GA

    Freeman Mathis and Gary, LLP is a rapidly growing, national specialty litigation firm seeking an Legal Intake Specialist to join our Atlanta office. The Legal Intake Specialist spends most of the workday reading, writing, cross referencing, checking and validating information. The Legal environment is a fast-paced and deadline driven, so working with a sense of urgency is a must. Ideal candidates are tech savvy and able to quickly learn and adapt to new systems and processes. An assertive communication style and solid written/verbal communication skills are required. The Legal Intake Specialist communicates frequently with attorneys, either in writing or in-person. Proficiency in Microsoft Office is required. The hours for the position are generally from 9am to 6pm in the office. The following set of success factors describe the characteristics of those who are successful in our Firm: Helpful, Congenial, Personable, Positive Unpretentious, Approachable, Respectful, Team Oriented Accountable, Takes Ownership, Corrects Mistakes Organized, Timely, Confidential, Responsive (within 24 hours) Job Responsibilities and Essential Duties Works within Upfront (SAP billing system) each day to ensure matters are opened properly in accordance with FMG standards Communicates efficiently and concisely with Legal Assistants and Attorneys regarding possible issues related to the matter opening process and follow up with obtaining complete and accurate information Works proactively, with a systems mindset, to eliminate conflict issues down the line Inputs new client information and works quickly and accurately to get case matter numbers assigned so that the attorneys can begin billing time to those matter numbers Cross references insurance carrier guidelines and attorney correspondence with clients to ensures assigned case rates are correct, update rates on existing matters as necessary Clearly and quickly communicates the pertinent details of a case, upon request Closes requested matters, monitors supplemental party request filings Drafts, responds, and communicates with potential clients when necessary Evaluate each intake workflow in Upfront (SAP billing system) and take an analytical approach to each submission to ensure accuracy and completeness Asks thoughtful questions regarding the facts provided in Upfront ensuring that the information provided is in alignment with the system's requirements Work with Conflicts and Billing Teams to ensure matters are being maintained as required. Ability to build relationships with people in various departments, including Attorneys, Management and Staff to ensure proper outcomes Other duties as assigned Requirements Accuracy and attention to detail is essential along with an understanding of how the role affects the overall system and legal process Ability to multi-task, prioritize and effectively manage a busy desk Proficiency in data entry, processing, researching, cross-referencing and validating data Ability to produce accurate work in fast-paced environment with strict deadlines Maintains a courteous and professional demeanor, with a positive attitude Exceptional written and communication skills, track record of error free communication Ability to work with and maintain confidential and sensitive information Demonstrates consistent focus and when managing repetitive tasks Excellent critical thinking and problem-solving skills, thinks things through before acting Experience in initial case management duties such as setting up initial files, entering data, and obtaining additional information when necessary Comfortable with navigating and exploring new computer systems- computer literate Ability to learn quickly and can solve problems or navigate in unfamiliar systems with little instruction. Education and Experience Bachelor's Degree Required- Degree in Library Science, or other Data Management and research focused degree programs are preferred, Business Administration Degrees considered Computer savvy and experience with Microsoft Office (Word, Excel, Teams, etc.) required Experience using an SAP based system with conflict or billing software experience a plus Knowledge of the administrative legal process in the insurance defense space a plus Experience providing excellent customer service and understands good customer service principles What we offer you Competitive compensation Comprehensive benefits package, including medical, dental, and vision HSA and FSA plans available for employees and dependents Work-life balance Generous PTO policy 401K plan including a 3% Employer Safe Harbor contribution Firm paid life insurance and long-term disability Employee Assistance Program Year-end bonuses and referral fee programs Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.
    $25k-36k yearly est. 4d ago
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  • Technical Support Representative

    Teksystems 4.4company rating

    Support specialist job in Peachtree City, GA

    *Technical Support Specialist* *Pay:$25-$27 per hour* *Schedule:* * Training: Monday-Friday * Regular: 4 days onsite per week (between 7:00 AM - 6:00 PM, exact schedule TBD) *Contract:* *6-month contract to hire* *About the Role* Join a cutting-edge technology company providing first-class technical support to customers. You'll troubleshoot issues, assist clients across multiple channels, and help improve processes through detailed reporting. *Responsibilities:* * Resolve technical issues for software, hardware, and web-based solutions * Maintain expertise on company products and solutions * Support customers via calls and emails * Document bugs and trends for process improvement * Deliver exceptional customer service *Job Type & Location* This is a Contract to Hire position based out of Peachtree Corners, GA. *Pay and Benefits*The pay range for this position is $25.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Peachtree Corners,GA. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $25-27 hourly 2d ago
  • Treasury Solutions Support Specialist

    Renasant Bank 4.3company rating

    Support specialist job in Atlanta, GA

    Job ID 2026-14997 The Treasury Solutions Support Specialist fulfills a key role for Renasant Bank's Treasury clients. This person must be motivated and passionate in creating legendary client support experiences through inbound and outbound service interactions with Treasury Solutions clients. This position serves as the front line for Treasury Solutions to respond to questions and issues, from clients and our banking partners, in a timely and efficient manner. RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities Must be a passionate advocate for providing exceptional client experiences for all Treasury Solutions products thereby attaining client retention and referenceability Capture customer information in the core system or CRM database that promotes Know Your Customer as related to their Profile, Relationship, Preferences, and Interactions Document the problem solving process such as decisions made, actions involved and final resolution in the core system or CRM database Ensure that all relevant parties are updated frequently through the core system or CRM Resolve client requests through proficient use of system tools, research and navigation within/outside the organization, or escalation to appropriate resource Ensure any follow-up needed is provide timely Escalate all complex and technical questions and issues to the appropriate resource as quickly and efficiently as possible ensuring that all known data regarding the incident is provided Display patience and empathy in handling tough cases and/or difficult clients Gather and document client feedback for sharing with the Product and Sales teams Engage in continuous self-performance evaluation and self-training projects Stay current and knowledgeable on all Treasury Solutions products and services Stay current on industry trends (market conditions, regulatory changes, and competitor offers) to be effective in responding to client inquiries and needs Adhere to Renasant Bank's Service Standards Policy and Core Values - RNSTX Flexibility with work schedule, including possible nights and weekends Adhere to regulatory guidelines for customer authentication and product disclosures Maintain confidentiality and security of customer information according to regulatory guidelines and company policies Seek opportunities to differentiate the customer experience through identifying solutions suitable for client's current or future needs based on life events and risk tolerances Perform other related duties as assigned Qualifications A high school diploma or equivalent; Bachelor's degree is preferred At least three years' banking experience with at least 1 year in a client facing role A proven track record of understanding the client needs and delivering exceptional client service consistently Excellent written and verbal communication skills is required. The Specialist must be able to manage internal and external relationships efficiently and effectively with the ability to articulate solutions to both internal and external stakeholders. Excellent customer service skills Strong analytical and problem solving skills Demonstrated initiative and innovation to resolve issues effectively and efficiently - ability to "think outside the box" PC Proficiency with various systems and software, including but not limited to Microsoft Office products Must be able to: Work and collaborate with others as a team at all levels Multitask effectively Organize and prioritize tasks to achieve goals Perform role with minimal supervision Be committed to seeking opportunities for continuous improvement and possess the ability to achieve results despite challenges Ability to understand and apply policies and procedures of federal/state regulations Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus. Work Environment The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May". This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
    $31k-38k yearly est. 5d ago
  • Specialist, IT Internal Audit

    Ciena 4.9company rating

    Support specialist job in Atlanta, GA

    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Are you ready to make a meaningful impact by evaluating and enhancing risk management, operations, and governance processes? At Ciena, we are committed to innovation, collaboration, and excellence. We are seeking a talented IT Audit Specialist to join our Internal Audit team, where your expertise will contribute to shaping our control environment while supporting the Audit Committee and management. This role offers a dynamic blend of individual and team leadership responsibilities, with opportunities for domestic and international travel up to 10%. How You Will Contribute: Plan, manage, and execute complex IT-related, Sarbanes-Oxley, and operational audit projects in alignment with the Institute of Internal Auditors (IIA) Professional Practices Framework. Conduct or lead IT risk assessments, developing detailed audit programs and tests using industry-standard models such as COSO, NIST, COBIT, and ITIL. Enhance audit testing techniques by leveraging artificial intelligence (AI), data analytics, and continuous monitoring/auditing tools. Perform IT audits to ensure compliance with regulations, cybersecurity standards, policies, and procedures, while identifying opportunities for operational improvement. Oversee audit engagements, ensuring timely execution, milestone achievement, and high-quality documentation of fieldwork. Evaluate internal control environments, assessing the efficiency and effectiveness of IT processes and systems. Draft concise, accurate, and fact-based audit reports, identifying deficiencies and recommending actionable improvements. Collaborate across all organizational levels to secure management commitment for issue resolution and advise on risk and control evaluations for new or revised processes. The Must Haves: Bachelor's degree in Information Systems, Computer Science, or a related discipline (MBA preferred). 5-6 years of IT-related internal or external audit experience (Big 4 experience preferred). In-depth knowledge of IT operations, networks, applications, cybersecurity, and Active Directory. Proficiency in Sarbanes-Oxley IT General Computer Controls, COSO, ISO 27001, COBIT, NIST, and ITIL models. Familiarity with data analytics, automation, and AI technologies for audit purposes. Strong interpersonal, oral, and written communication skills combined with excellent analytical capabilities. Professional certifications such as CISA, CISSP, CIA, CISM, or ISO 27001 audit experience preferred. Nice to Haves: Familiarity with Oracle or similar ERP systems and Oracle/SQL databases. Experience with audit tools like Onspring and AuditBoard. Knowledge of cloud and outsourced vendor risks, controls, and audit approaches. Vendor audit experience and understanding of AI testing techniques and tools. Highly ethical, team-oriented, inquisitive, and logical with a self-directed problem-solving mindset. Pay Range: The annual pay range for this position is $81,600 - $120,000. #LI-SG Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
    $81.6k-120k yearly 2d ago
  • Onboarding Specialist - Dallas or Atlanta

    Dominium Management Services 4.1company rating

    Support specialist job in Atlanta, GA

    Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and help further our mission. With offices in Minneapolis, Atlanta, Dallas and Phoenix, Dominium is one of the nation's most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents daily to create a strong sense of community and connectivity. Join us in making a difference in people's lives every day at a company where you can challenge yourself to develop both personally and professionally. POSITION SUMMARY: The Onboarding Specialist plays a critical role in ensuring a smooth and engaging transition for new hires. This position is responsible for coordinating and delivering onboarding programs that align with organizational goals, compliance requirements, and operational excellence. The Onboarding Specialist partners with HR, Talent Development, and business leaders to create a positive first impression and foster long-term employee success. Additionally, this role ensures employees have the tools, resources, and training needed to succeed in their roles. ESSENTIAL FUNCTIONS: Onboarding Program Management - Coordinates and executes onboarding programs for new hires across multiple departments. Partners with HR on preboarding and HRIS integration. Facilitates virtual and/or in-person orientation sessions, ensuring alignment with company culture and compliance requirements. Develops and maintains onboarding schedules, materials, and resources. Ensures consistency and quality of onboarding across Corporate, Development and Property Management Teams. Collaboration & Communication - Partners with hiring managers to customize onboarding plans based on role and location. Works closely with the LMS Administrator to assign required training courses in the LMS. Monitors completion status and follows up on overdue training. Ensures learning paths are aligned with onboarding timelines. Serves as the primary point of contact for new hires during their onboarding period. Tools & Resources - Ensures new employees have access to necessary tools, systems, and resources (technology, credentials, job-specific materials). Coordinates with IT and department leaders to resolve access issues promptly. Provides guidance on how to use systems and locate resources. Compliance & Documentation - Ensures completion of preboarding documentation and mandatory compliance training (Fair Housing, Harassment Prevention, Safety). Tracks and verifies onboarding documentation for audits and regulatory requirements within the HRIS and LMS systems. Employee Experience - Creates a welcoming and inclusive onboarding experience that reflects company values. Gathers feedback from new hires to continuously improve onboarding programs. Supports initiatives that enhance engagement and retention during new hires' first 90 days of employment. Conducts 30/60/90-day check-ins or surveys to monitor onboarding experience and ensure support for employees. Partners with HRBP team to address early-stage performance or engagement concerns. Reporting & Metrics - Monitors onboarding completion rates and report progress to the Director of Talent Development and business leaders. Analyzes onboarding effectiveness and recommend improvements based on data and feedback. Additional projects as assigned by manager including participation in system upgrades, property take-over/acquisitions or expansions where onboarding support is needed QUALIFICATIONS: Bachelor's degree in human resources, Business, or related field (or equivalent combinations of education and/or experience). Two (2) years of experience in onboarding, talent development, or HR. Proficient in Microsoft Office (Word, Excel, Outlook) and familiarity with LMS platforms (Yardi experience preferred). Strong organizational and communication skills including facilitation and presentation skills. Ability to manage multiple priorities in a fast-paced environment. About Us: Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium's values - EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution - guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families - often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located. We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund. Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law. #LI-JM1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $30k-36k yearly est. 3d ago
  • Technical Support Specialist (NE)

    Syncreon 4.6company rating

    Support specialist job in Fairburn, GA

    DP World in Fairburn, GA is looking for a sharp, resourceful, and customer-focused Technical Support Specialist who's ready to be the go-to expert for all things tech. In this role, you'll be the front line of technical support, helping employees troubleshoot hardware, software, and system issues to keep our operation running at full speed. You'll diagnose problems, implement solutions, support system upgrades, and partner with teams across the site to ensure technology is working seamlessly every day. If you enjoy problem-solving, communicating with all levels of the business, and turning complex tech issues into smooth, simple solutions - this is your perfect fit. This is your chance to step into a critical role where your expertise keeps the workflow moving, empowers employees, and strengthens the entire operation. Bring your technical skills, your curiosity, and your drive - we're ready for you. About the Role How you will contribute * Responsible for implementing standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN , servers, and disaster recovery. * Provide second level diagnostic support the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation. * Creates / updates work instructions for new tasks or as the steps for existing tasks are modified, ensures all documentation is in the proper format and is stored in the location identified by the TSS team lead. * Participate in global support on-call rotation to support the various geographic syncreon plants and location and is also available during on call support. Answers the telephone when called and is able to connect to the syncreon network within 10 minutes of notification. * Monitors emails for alert notifications from the service desk and resolves or escalates these as required. * Provides change management support during the weekend when on call. * Participates, enforces, and follows syncreon's change, incident, and problem management processes and escalates, where required to the Service Desk following the predefined escalation procedure. * Adheres to syncreon's security process proactively identifying security issues and escalating these to the TSS team lead or appropriate manager as well as syncreon's purchasing processes ensuring that all IT equipment is properly tracked throughout the hardware lifecycle. * Provides onsite support for new site launches and server / network refreshes. * Other duties as assigned. Your Key Qualifications * A bachelor's in computer science or a combination of equivalent professional training and certifications, combined with a minimum of two years related work experience in a position(s) with increasing responsibility and supervisory duties may be accepted. * Solid attention to detail and the ability to create and document process and procedures. * Good verbal and written communication skills with internal IT colleagues; business leaders and external audit community. * The ability to work within a very demanding environment and handling stress in a positive manner and maintain a high degree of confidentiality. * Excellent organizational and problem solving skills. * Ability to handle multiple tasks. * Strong written and verbal skills in English. * A strong understanding and working knowledge of desktop hardware, operating systems and software. * A good understanding of network systems and protocols as well as server hardware and operating systems. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Nearest Major Market: Atlanta Job Segment: Technical Support, Logistics, Supply Chain, Network Engineer, Supply, Technology, Operations, Engineering
    $35k-64k yearly est. 59d ago
  • Business Applications Specialist

    Deutz 4.5company rating

    Support specialist job in Norcross, GA

    Business Applications Specialist Location: Norcross Working hours: 40 DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications. Job Summary As Part of our Global IT team, the Business Applications Specialist is a key role in ensuring the seamless implementation, smooth operation, and efficient use of our business applications (SAP ERP) in our operations (production/warehouse) in collaboration with the global IT organization at our parent company DEUTZ AG. This position will be responsible for analyzing and translating local business requirements into finalized IT concepts and aligning local IT projects with high business impact with the Global IT team including project, testing, and 1st level support. This role bridges the gap between the business needs of the users and the technical aspects of the applications. Essential Duties and Responsibilities The Business Applications Specialist will be responsible for, but not limited to, the following duties within the global IT governance framework: Requirements Analysis Analyze business requirements and translate them into functional and technical specifications. Work with business stakeholders to identify and implement solutions to address application usage issues. Develop and maintain documentation for business application configurations and procedures. Analyze application usage data to identify trends and opportunities for improvement. IT Project & Training Support Support the IT project lifecycle from demand management, project meetings, data migration activities, testing, change management, go-live, and hyper-care. Participate in and support initial training sessions and update training documents in collaboration with the local training department. Maintenance and Support Provide ongoing support to end users, including answering questions, resolving issues, and providing guidance on a technical level. Troubleshoot and resolve technical application issues reported by end users. Organize and perform regular application maintenance tasks with vendors and the Global IT, such as updates and security patches. Monitor application performance and identify areas for improvement. Participate in application upgrades and migrations. Develop and deliver technical documentation for new and existing business applications and features. Other Duties Stay up to date on the latest operations business application trends and technologies. Identify opportunities to leverage technology to improve business processes. Participate in cross-functional teams to ensure alignment between business needs and IT capabilities. Other Qualifications Excellent communication, presentation, and interpersonal skills Ability to work independently and manage multiple projects simultaneously. Supervisory Responsibility Individual Contributor Travel Requirements Anticipated domestic and international travel is approximately 25% depending on business needs. Minimum Requirements Bachelor's degree IT, Eng, BA or related field 5 years of experience in supporting major business applications (SAP) 3 years of experience in analyzing business operations and translating into IT solutions/concepts 3 years of experience in configuration or support of at least one the following SAP modules: MM/WM/PP Preferred Requirements Experience with SAP s/4AHANA is a plus Experience with ABAP debugging/programming is a plus Project management certifications Certifications in major business applications (SAP) Experience in SAP/IT consulting Hands-on experience working in operation areas (production/warehouse) Physical Requirements: Our Business Applications Specialist works in the office area, the noise level in the work environment is usually quiet to moderate. Visits in manufacturing assembly and warehouse environment necessary. Subject to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures. No A/C. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any related duties, as assigned by their supervisor. EEO Statement DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion.
    $75k-109k yearly est. 43d ago
  • Distribution Support Modeling & Engineering Specialist/Analyst

    Southern Company 4.5company rating

    Support specialist job in Atlanta, GA

    **Distribution Support Modeling and Engineering Specialist/Analyst** + The Network Management System (NMS) plays a vital role in Georgia Power's operation of the electrical distribution system. The DistGIS database serves as the asset repository for all power delivery infrastructure within the Georgia Power footprint and drives the creation of the network model. This network model is foundational for NMS. + This position is responsible for applying revisions to the network via patches to the model build environment before moving it to the production environment. Revisions may include addition of new power delivery infrastructure, changes to existing infrastructure, or equipment retirement. + This position requires frequent collaboration with other GPC partners, chiefly the GIS team, Distribution Control Center (DCC) operators, Distribution Support Specialists, and field personnel. + The successful candidate will be responsible for providing exemplary customer value to internal and external customers. + This position supports a 24/7 organization and may require some work outside of normal business hours. Also, there are opportunities to work overtime to assist in storm restoration activities. **JOB QUALIFICATIONS** : **Education Requirements:** + Bachelor's degree required in related field and/or minimum of 5 years of work experience in electrical distribution mapping and 3D modeling of electrical distribution system operations and functionality + Associate's degree or Certificate in GIS strongly preferred **Experience Requirements:** + GIS experience is required + Distribution experience is preferred + Experience with Oracle NMS or GE ADMS is highly preferred + Experience with any DSCADA, Outage Management System (OMS), NMS, and/or DistGIS platform preferred **Knowledge, Skills, and Abilities** : + Fundamental understanding of how the Bulk Electric System (BES) operates + Familiarity with the Grid Modernization Initiative + Strong computer skills using standard software packages (Microsoft Office products, etc.) + Prior electrical distribution and/or transmission system operating experience + Good interpersonal and communication skills + Proven high degree of accuracy and first-time quality of work results + Proven strong diagnostic and complex problem-solving skills + Demonstrated strong multi-tasking skills + Familiarity with Linux file systems and data manipulation techniques **Behavioral Attributes** : + Excited and willing to learn about innovative technology + Contributes to overall positive teamwork environment + Builds effective relationships both internally and externally and at all levels + Understands and embraces the value of intentional inclusion + Flexible and positively adapts to change + Demonstrates professionalism in the work environment **Georgia Power** is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit ******************* and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power). Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit *********************** . Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here **************************************************** . Additional and specific details about total compensation and benefits will also be provided during the hiring process. Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. Job Identification: 16395 Job Category: Engineering Job Schedule: Full time Company: Georgia Power
    $32k-39k yearly est. 6d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Atlanta, GA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $65k-88k yearly est. 12d ago
  • Operations Support - Fairburn, GA

    Maersk (A.K.A A P Moller

    Support specialist job in Lula, GA

    About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. Summary: The Operations Support role is responsible for assisting the manager with daily planning and monitoring of the overall finance operations of paid transportation. Work closely with warehouse staff and provide support for customer payments and hauler settlements. Essential Duties and Responsibilities: * Resolve billing issues with Operations. * Review, research, and resolve Missing POD's. * Receive, research, process, track driver ATD's. * Receive, review, process, track returns. * Monitor and maintain each assigned driver. * Routing/Attaching outbound shipments * Quoting new shipments * Communicate with relevant corporate personnel at all levels. * Other duties and tasks assigned as requested. * High Volume Data Entry * Assist with customer service issues as they arise. * Follow-up with Operations with billing-related issues. Skills/Competencies: * Experience with customer service or operations support. * Excellent computer and communication skills * Detail Oriented * Able to multitask in a high-paced environment * Strong verbal and technical written communication * Highly organized and detail-oriented * Proficient in Microsoft Office Suite * Able to type 35+ wpm minimum * Comfortable multi-tasking and prioritizing tasks without guidance * Excellent time management * Ability to work under pressure. Education and/or Experience High school diploma or general education degree (GED); or one year of related experience and/or training; or equivalent combination of education and experience. Schedule: Monday - Friday from 6 am to 2 pm Company Benefits: * Medical * Dental * Vision * 401k + Company Match * Employee Assistance Program * Paid Time Off * Flexible Work Schedules (when possible) * And more! Pay Range: $17.50 - $18.25 * The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. #INDEED Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
    $17.5-18.3 hourly Auto-Apply 12d ago
  • TEMP-Business Ops Support (Ignite Graduate Assistantship, Experiential & Engaged Learning)

    Georgia Institute of Technology 3.4company rating

    Support specialist job in Atlanta, GA

    About Us Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Department Information About Ignite Ignite is Georgia Tech's largest first-year summer launch program. Each year, we welcome 400-500 newly admitted first year students to begin their yellow jacket journey during the late-short summer semester. Our goal each year is to provide our students with the tools and insights necessary to not only have a successful transition into our community, but to also enter their first full semester with a clearer picture of how to maximize their experience throughout their time at Georgia Tech. Ignite students take 2-3 courses, become familiar with our team and other staff/faculty on-campus, learn how to navigate campus, and build a community of friends to ignite (pun intended) their experience at Georgia Tech. With over 130 events offered during ignite 2025, we take pride in providing opportunities for Ignite students to meet people, get to know campus, and have fun. This position gives the successful candidate a chance to be on our leadership team in a highly collaborative environment with over a dozen campus partners involved in our program's success. The collaboration and communication between these campus partners and the incoming students and their family is crucial to the success of Ignite. We are excited to welcome a graduate assistant and believe in our ability to provide the successful candidate with a plethora of experiences to enhance their graduate student experience. Proposed dates of the Ignite Graduate Assistantship: May - August 2026. Dates can be negotiated as needed. This position reports to the Senior Director of Development, Student Experience and has a dual reporting structure with OUESS and Georgia Tech Development. Department Information About the Office of Undergraduate Education and Student Success (OUESS) Under the leadership of the Vice Provost for OUESS, the OUESS challenges students to become accomplished learners who can make meaningful connections among work, study, and community. We connect curricular and co-curricular offerings to support students in developing a strong foundation for success, during college and after. We do this through the efforts of our faculty, professional staff, and students, and we strive to create and maintain a welcoming, respectful, and inclusive educational and work environment. Visit ******************* About the Office of Experiential and Engaged Learning The Office of Experiential and Engaged Learning (E2L), a unit within the Office of Undergraduate Education and Student Success (OUESS), embodies the lifeblood of the Institute's "hand and mind" approach to education and its aspirations "to provide all students with transformative learning experiences to grow as creative, ethical, globally aware, technologically sophisticated leaders who can define and solve problems to improve the human condition." We activate this ambition through the facilitation and development of High-Impact Practices including community-based learning, living learning communities, transition seminars, student innovation, undergraduate research, and work-based learning. Job Summary Provide professional services in support of unit management in field as specified in the particular job posting. Focus will be in a professional field such as Communications, Marketing, Customer Service, Academic Administration, Event Management, Procurement, etc. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: unit management and staff This position typically will advise and counsel: unit management and staff This position will supervise: NA Responsibilities Job Duty 1 - Perform duties related to professional field assignment. Job Duty 2 - Participate in reviews for compliance with policy and governmental regulations in the field. Job Duty 3 - Provide input to department policies and procedures. Job Duty 4 - May provide input to and administer project timelines and budgets. Job Duty 5 - May interact with vendors regarding procurement and delivery issues. Job Duty 6 - Perform other duties as assigned Responsibilities Position Responsibilities: * Assist with the scheduling, organization, and execution of events throughout Ignite * Coordinate the Ignite team schedule with evening and weekend shifts being common. We work together to build flex time for all team members. Schedule flexibility is important to us * Participate in stakeholder meetings that include, but are not limited to: * FASET (orientation office) * Housing & Residence Life * Registrars Office * Undergraduate Admission * Office of Undergraduate Education & Student Success * Assist in the facilitation of Ignite prep webinars & communication efforts to aid families in their transition to Georgia Tech * Assist with Ignite move-in (mid-June 2026) * Collaborate with undergraduate intern team to build, update, and roll out the Guidebook app for Ignite students * Support Residence Life programming for Ignite students living in the residence halls * Support summer move-in activities on move-in days for Ignite and FYSA * Support FASET tabling activities in collaboration with Housing and Residence Life and Living Learning Communities * Support Living Learning Community recruitment calling campaigns and administrative tasks * Other duties as assigned Required Qualifications Educational Requirements Bachelor's Degree in related field or equivalent combination of education and experience Required Experience Up to two years of job related experience Preferred Qualifications * One year of graduate school experience, preferably studying higher education administration or student affairs administration * Event planning/facilitating experience * Understanding of student development theory, specifically in the first-year student experience/transition * Strong administrative and organizational skills Proposed Salary * 18.00/hr. with an average 30-40 hour work week. Hours can be negotiated * Free bedroom in a furnished on-campus apartment with utilities provided through Housing & Residence Life * Parking is available for a fee. Atlanta and Georgia Tech offer public transportation options This position must be available to work standard GT business hours M-F, 8-5 (or 7-4 or 9-6), as well as some evenings as weekends based on events and donor meetings and with advanced notice. We are looking for hardworking professionals to join our organization of talented, energetic, and creative team members. Knowledge, Skills, & Abilities SKILLS This job requires application of professional principles, processes and practices; application of regulations; utilization of basic and advanced computer applications including those specific to areas of responsibility; communication skills. Contact Information If you have any questions about this position, please contact Elena Rivera-Himmelstein at ********************. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************ Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel This position does not require security clearance.
    $23k-34k yearly est. Easy Apply 49d ago
  • Application Specialist

    Care Logistics 4.3company rating

    Support specialist job in Alpharetta, GA

    Care Logistics is growing our team and seeking highly skilled and driven professionals that share our values and mission. If you are looking for a challenging position with a well-managed, well-funded healthcare innovator, consider a position with Care Logistics. Care Logistics is a subsidiary of Jackson Healthcare , a family of highly specialized healthcare staffing, search and technology companies. With a mission to improve the delivery of patient care and the lives of everyone it touches, it helps healthcare facilities across the country serve more than 10 million patients each year. Backed by more than 2,600 Associates and over $2B in annual revenue, Jackson Healthcare is a top three U.S. healthcare staffing firm. In addition to being Great Place to Work certified, it is consistently named an employer of choice, having been nationally recognized as a best workplace in healthcare, a best workplace for women and a best workplace for millennials, as well as being named one of the Healthiest Employers by the Atlanta Business Chronicle. Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! The Application Specialist is responsible for configuring and testing Care Logistics' applications and assisting in training customer application administrators on its use and configurability while facilitating a favorable client and Care Logistics outcome. They work closely with members of the Client Services team and customer resources in support of these objectives. Client Services functions include project delivery tasks such as configuring the system with detailed hospital information, advising on ways software configuration can be adjusted to creatively solve a challenge, ensuring the solution functions in accordance with the process redesign conducted by Transformation resources, training customer application administration resources on applications functions, supporting go live events, assisting the support team with customer issues, and participating in system upgrades as needed. ESSENTIAL RESPONSIBILITIES: Client Services Functions Delivery components of customer implementations include: Acting as the owner of knowledge regarding the application, what can be configured, and how to optimize the customer's processes with the application. Configuring all aspects of the application via the Care Logistics administration modules, SQL queries, remote server applications, and spreadsheet uploads (when applicable). Understands configuration options and recommendations for all products offered by Care Logistics, advises Transformation resources as necessary. Own the configuration gathering and system build process, working with Care Logistics project team resources and customer resources to gather data needed to configure the application. This includes facilitating configuration gathering sessions with customer resources throughout the implementation process. Prepare necessary environments (configuration, patient needs) for testing and training sessions Train customer Application Administrators on configuration processes associated with their role in the Administration module. Leading unit testing, including issue capture and resolution processes. Support Integrated Testing via application validation, issue capture, and resolution follow-up Acting as a front-line liaison with the client resources, regarding configuration capabilities of the application, both on-site and remotely during the project. Escalating technical issues to Project Manager, Technical Project Manager, and/or Healthcare Operations Executive on the assigned project. Providing Technical Go-Live coverage as the application and configuration expert. Responsible for maintenance of configuration documentation and change log for customer environment(s). Additional tasks which include: Supporting customer application configuration requests post go-live as needed. Collaborate with teammates to troubleshoot and maintain existing application modules. Work with development to understand configuration options for new releases and improve the configuration processes for future releases Train internal users on system configuration including Support team members and other project team resources Maintain configuration documentation and resources for both Application Specialist role and for other internal team members to reference. Lead internal methodology efforts to improve Care Logistics ability to implement software more efficiently and effectively. Conducts job duties in accordance with the Corporate Values and Culture Others First Respects all individuals without regard to their position. Understands that there is no class system. Seeks first to understand before responding, doesn't rush to judgment. Esteem the Team Embraces a “Team-First” vs. “Me-First” attitude. Understands that the possibilities for success are limitless when one is impervious to who gets credit. Doesn't take credit for other's accomplishments and will give other's credit with praise and recognition. Communicates problems directly, not engaging in rumors or gossip. Maximize Potential Takes ownership of self and working team. Conducts self with intellectual honesty; is willing to admit mistakes and understands strengths and weaknesses. Believes and operates under the principle “If it's to be, it's up to me” Strive for Excellence Functions in a fail-safe environment that forgives and focuses on solutions. Will encourage and support other associates, creating an environment to be one's best. Do the Right Thing Always tries to do what's right with a firm sense of integrity and ethics, behaving in a manner consistent with principles of moral conduct. QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS: REQUIRED Bachelor's degree in Computer Information Systems or equivalent experience. EXPERIENCE PREFERRED Two years of experience working with Healthcare Information Systems or internal hospital operations preferred. Knowledge of database structures and Structure Query Language (SQL). KNOWLEDGE, SKILLS, AND ABILITIES: Ability to develop strong and productive working relationships with others. Ability to form strong team bonds and enhance team performance. Strong organizational and quality management skills with ability to handle multiple, competing tasks and priorities. Ability to cope with rapidly changing information in a fast paced environment. Proven communication, interpersonal, analytical and organizational skills. Proven ability to properly communicate with customers (in person and via phone) and manage expectations during a project. Ability to work both independently and as a member of the implementation and support team . Ability to manage multiple concurrent activities, all with fluctuating deadlines, by working with other departments, both internal and external. Must be able to quickly identify and resolve issues. Must be able to quickly understand complex concepts. Excellent oral and written communication skills. Excellent customer management skills. Above average observational skills to collect data and validate information. Outstanding analytical skills with the ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, relate high-level information to details, and distinguish user requests from underlying business problems/needs. Able to effectively represent JHS/Care Logistics values and principles in decision-making and actions. Adaptability: Ability to embrace change and shift focus when unexpected work arises. Time Management: Ability to use discernment to prioritize tasks and decide what to focus on to maximize impact. Customer Service: Ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns. TRAVEL REQUIREMENTS & WORKING CONDITIONS: 20-40% travel required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to participate in online video calls, use hands to write and type, verbally and written communications. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Disclosures Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.
    $57k-87k yearly est. Auto-Apply 12d ago
  • Biomedical Engineering Support Specialist - Service Maintenance

    Widescope Consulting and Contracting Services

    Support specialist job in Powder Springs, GA

    Job Title: Biomedical Engineering Support Specialist - Service Maintenance Job Type: Full-time Reports To: COO Widescope Consulting & Contracting Provide cradle-to-grave biomedical engineering and administrative support to the Defense Health Agency (DHA) for centrally managed service maintenance contracts supporting diagnostic imaging equipment and Picture Archiving and Communication Systems (PACS) across all DHA sites. Duties and Responsibilities: Provide cradle-to-grave support to DHA for service maintenance contracts for centrally managed diagnostic imaging equipment and PACS. Provide administrative support to DHA sites to determine appropriate maintenance coverage and recommend service maintenance contracts. Track and survey DHA sites to perform needs assessments for service maintenance contract requirements. Perform continuous monitoring of quality, quantity, and timeliness of service maintenance contracts. Prepare business cost analyses for requests to add equipment maintenance to centrally managed contracts. Interface with and prepare required documentation for the Defense Logistics Agency (DLA) and DHA finance offices. Represent DHA in development, amendment, and rewrite of consolidated service maintenance agreements used by all DHA Medical Treatment Facilities (MTFs). Ensure maintenance agreements are right-sized, cost-effective, and protect MTF operational requirements and DHA interests. Ensure and assist base-level Biomedical Equipment Technicians (BMETs) with accurate accounting of service contract costs in DMLSS. Maintain continuous accounting of current fiscal year expenditures for service maintenance contracts. Prepare budget estimates and projections for future-year service maintenance contract requirements. Supported Systems: Centrally managed diagnostic imaging equipment and Picture Archiving and Communication Systems (PACS) supporting DHA Medical Treatment Facilities worldwide. Preferred Qualifications: Biomedical, clinical, or systems engineering background with experience in medical device life-cycle management, requirements development, or acquisition support. Familiarity with DHA, DoD PPBE, and facility hospital operations preferred. Bachelor's Degree in related field is highly recommended. U.S. Citizen
    $50k-80k yearly est. 32d ago
  • Underwriting Support Specialist - Excess & Umbrella

    Markel 4.8company rating

    Support specialist job in Alpharetta, GA

    What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis. What you'll be doing: Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter. Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system for outstanding underwriting items. Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file. Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions. Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards. Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilizes continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems. Under Underwriter direction, attached appropriate forms and makes policy changes as requested. Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization. Participate in special projects and other duties as assigned to assure efficient operation of the team, customer needs are met, and business results are achieved. What we're looking for: Bachelor's degree preferred. Excellent oral and written communication and organizational skills Ability to multi-task in fast-paced environment. Ability to work independently and within a team. Ability to follow process and attention to details. Willingness to work toward insurance designation (AINS) Intermediate level of proficiency in MS Word and Excel. Markel offers hybrid working schedules of 3 days in the office and 2 days remote. #deib #LI-Hybrid US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose ‘Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.
    $49k-59k yearly est. Auto-Apply 6d ago
  • Field Services Support Desk Specialist-2

    Racetrac 4.4company rating

    Support specialist job in Atlanta, GA

    The Field Services Support Specialist provides support to the team responsible for the organization's work order management process. This individual serves as the first line of response for issues relating to store operations. The Field Service Support Specialist optimizes available resources in order to ensure accurate and efficient troubleshooting for field personnel. Responsibilities: Provides maintenance support to store operations and ensures exceptional customer service to all field personnel. Performs basic call taking and troubleshooting functions. Follows up on open service complaints and ensures a solution is met for vendor-related issues. Facilitates open communication with Technical Operators, Operations, and Facilities Services regarding maintenance support issues. Maintains basic knowledge of and ensures compliance with government and organizational requirements, policies, and regulations. Qualifications: Flexibility to work 24 hours/7 days a week 1+ years of experience in a service industry or related field preferred Knowledge of Microsoft Office Suite preferred C-Store or other retail experience a plus Knowledge of PC, network, hardware, and software installation and configuration a plus All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
    $22k-29k yearly est. Auto-Apply 4d ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Support specialist job in Forest Park, GA

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $19.75/Hour
    $19.8 hourly 1d ago
  • Helpdesk Support Analyst

    Teksystems 4.4company rating

    Support specialist job in Sandy Springs, GA

    *Helpdesk Support Analyst - Contract-to-Hire* *Overview* A major healthcare organization is seeking additional Helpdesk Support Analysts to assist their growing IT support needs. This is a contract-to-hire role offering strong longterm career potential, internal growth opportunities, and competitive pay once converted to full-time. *What You'll Do* * Provide phone-based technical support to internal employees * Assist users with VPN issues and remote-access setup * Troubleshoot Windows, Active Directory, and general connectivity problems * Work within a ticketing system (ServiceNow experience is a plus) * Follow scripts and processes to move users efficiently through the support queue * Deliver polished, professional, and clear communication at all times *Top Skills Needed* * *Strong customer service skills* - especially over the phone * *Experience with VPN and remote-access troubleshooting* * *Helpdesk or IT support experience*, including ticket handling * Familiarity with *Windows*, *Active Directory*, and general troubleshooting * Professional, articulate, and logical communication style *Shift Details* Training (first 1-4 weeks): *Onsite, Monday-Friday, 8am-5pm* After training, shifts may include: * Sun-Thurs, 8:30am-5pm * Mon-Fri, 7am-3:30pm * Tues-Sat, 7am-3:30pm or 6:30am-3pm *Location* Sandy Springs, GA (Training onsite; role may be remote afterward depending on business needs) *Compensation* * Contract-to-hire * Conversion range: *$25/hr* *Requirements* * Entry-level experience welcome * Excellent communication and professionalism * Ability to pass a drug test *Work Environment* * IT team is primarily remote but may be asked to come onsite as needed * Strong internal promotion culture * Full-time employees receive overtime at time-and-a-half, excellent benefits, and pension plans *Interview Process* * *One-step interview* with manager and director *Job Type & Location* This is a Contract to Hire position based out of Sandy Springs, GA. *Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Sandy Springs,GA. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-20 hourly 2d ago
  • Distribution Support Modeling & Engineering Specialist/Analyst

    Southern Company 4.5company rating

    Support specialist job in Atlanta, GA

    Distribution Support Modeling and Engineering Specialist/Analyst The Network Management System (NMS) plays a vital role in Georgia Power's operation of the electrical distribution system. The DistGIS database serves as the asset repository for all power delivery infrastructure within the Georgia Power footprint and drives the creation of the network model. This network model is foundational for NMS. This position is responsible for applying revisions to the network via patches to the model build environment before moving it to the production environment. Revisions may include addition of new power delivery infrastructure, changes to existing infrastructure, or equipment retirement. This position requires frequent collaboration with other GPC partners, chiefly the GIS team, Distribution Control Center (DCC) operators, Distribution Support Specialists, and field personnel. The successful candidate will be responsible for providing exemplary customer value to internal and external customers. This position supports a 24/7 organization and may require some work outside of normal business hours. Also, there are opportunities to work overtime to assist in storm restoration activities. JOB QUALIFICATIONS: Education Requirements: Bachelor's degree required in related field and/or minimum of 5 years of work experience in electrical distribution mapping and 3D modeling of electrical distribution system operations and functionality Associate's degree or Certificate in GIS strongly preferred Experience Requirements: GIS experience is required Distribution experience is preferred Experience with Oracle NMS or GE ADMS is highly preferred Experience with any DSCADA, Outage Management System (OMS), NMS, and/or DistGIS platform preferred Knowledge, Skills, and Abilities: Fundamental understanding of how the Bulk Electric System (BES) operates Familiarity with the Grid Modernization Initiative Strong computer skills using standard software packages (Microsoft Office products, etc.) Prior electrical distribution and/or transmission system operating experience Good interpersonal and communication skills Proven high degree of accuracy and first-time quality of work results Proven strong diagnostic and complex problem-solving skills Demonstrated strong multi-tasking skills Familiarity with Linux file systems and data manipulation techniques Behavioral Attributes: Excited and willing to learn about innovative technology Contributes to overall positive teamwork environment Builds effective relationships both internally and externally and at all levels Understands and embraces the value of intentional inclusion Flexible and positively adapts to change Demonstrates professionalism in the work environment
    $32k-39k yearly est. Auto-Apply 6d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Gainesville, GA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $65k-88k yearly est. 12d ago
  • Helpdesk Support Analyst

    Teksystems 4.4company rating

    Support specialist job in Sandy Springs, GA

    Northside is in need for additional support on their Helpdesk. They are in need of some extra resources in support of their helpdesk and taking calls, helping with getting remote access and vpn issues set up. They would like candidates to be very polished, professional, very logical in their thinking and how they ask and answer questions. Northside uses ServiceNow so experience with that would be a plus. This will be a contract to hire. *Skills* Help desk, Phone support, Support, Customer service, Active directory, Windows, Help desk support, Vpn, Troubleshooting, helpdesk troubleshooting *Top Skills Details* Help desk,Phone support,Support,Customer service,Active directory,Windows,Help desk support,Vpn,Troubleshooting *Additional Skills & Qualifications* excellent communication, professional, polished, and articulate. *Experience Level* Entry Level *Job Type & Location*This is a Contract to Hire position based out of Sandy Springs, GA. *Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Sandy Springs,GA. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-20 hourly 2d ago

Learn more about support specialist jobs

How much does a support specialist earn in Dunwoody, GA?

The average support specialist in Dunwoody, GA earns between $27,000 and $71,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Dunwoody, GA

$44,000

What are the biggest employers of Support Specialists in Dunwoody, GA?

The biggest employers of Support Specialists in Dunwoody, GA are:
  1. Northside Hospital
  2. Mary Hall Freedom V
  3. Dsi
  4. Lowe's Companies
  5. Home Care Partners
  6. Careperks
  7. Careperks LLC
  8. Selectek, Inc.
  9. Wellroot Family Services
  10. Worldvia
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