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  • Desktop Support Specialist

    Coforge

    Support specialist job in Southfield, MI

    Job Title: Desktop Support Specialist Skills: Level 1.5, Pix boot, SCCM/ intune, Active Directory 360 issues, Bitlocker, MFA & Google DUO, autopilot, Experience: 4-6 Years Job Type: Fulltime We at Coforge are hiring for Desktop Support Specialist with the following skills: Deskside associate Level 1.5 with experience in imaging, Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment etc. Should have over 4 years of experience in Deskside support. Imaging using Pix boot, SCCM/ intune. Experience in resolving Active Directory 360 issues. Experience with Bitlocker, MFA & Google DUO. Experience with autopilot. Experience in resolving Level 1 / Level 2 password, access & general laptop issues. Must have experience in supporting hybrid/Remote users in a large enterprise environment. Graduation or equivalent degree is mandatory.
    $39k-56k yearly est. 2d ago
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  • Access Support Representative

    Cornerstone Technology Talent Services 3.2company rating

    Support specialist job in Saline, MI

    We are seeking Site Access & Compliance Support Representative to provide on-site workforce support at a mission-critical data center construction project in Saline, MI. This is a Level 1 field role focused on daily site operations, access management, compliance checks, and first-line technical troubleshooting. Technicians will assist workers and subcontractors with site entry, credentialing, and onboarding while ensuring compliance requirements are met. This role requires a strong customer service mindset, attention to detail, and the ability to follow structured procedures in a fast-paced environment. Key Responsibilities Access Control & Compliance Monitor gates, turnstiles, and access points to ensure only authorized personnel enter. Verify worker credentials, badges, and compliance documentation. Issue and manage temporary badges and visitor passes. Report irregularities or noncompliance to site supervisors. Worker Onboarding & Assistance Guide workers and subcontractors through the digital onboarding process. Assist with account setup, documentation upload, and system login. Provide clear instructions on mobile check-ins, digital badges, and QR codes. Support multilingual onboarding as needed (tools/resources provided). First-Line Technical Support Serve as the first point of contact for access or credentialing issues. Troubleshoot basic technical problems (e.g., badge not scanning, login errors). Escalate more complex issues to centralized support following standard procedures. Maintain accurate records of support requests and resolutions. Customer Service & Communication Deliver professional, courteous assistance to workers and site staff. Communicate clearly and calmly when resolving issues. Relay feedback to supervisors to support process improvements. Performance Expectations Ensure smooth and timely worker access. Minimize delays by resolving issues efficiently. Maintain accuracy in compliance and credential checks. Provide a consistently positive support experience on site. Key Qualifications High school diploma or equivalent (some college or technical training preferred). Prior experience in field support, help desk, IT support, or site operations is a plus. Basic technical troubleshooting skills (hardware/software). Strong attention to detail and ability to follow structured protocols. Excellent communication and interpersonal skills. Ability to stand/walk for extended periods and work outdoors at site access points.
    $25k-29k yearly est. 1d ago
  • Data Support Specialist

    Teksystems 4.4company rating

    Support specialist job in Southfield, MI

    *Data & Client Support Specialist* * Location:* Southfield, MI (Onsite) Town Center Suites *Type:* Temp-to-Perm Opportunity *Why This Role Stands Out* * *Career Growth:* Temp-to-perm with conversion based on performance and attendance (approx. 3.5 months). * *Hybrid Flexibility After Conversion:* 3 days onsite, 2 days WFH. * *Competitive Pay:* $22.50/hr during temp period; conversion salary $47K-$48K. * *Tech Provided:* Laptop and monitors included. *Work Schedule* * *Full-Time Onsite:* Monday-Friday during temp period. * *Fast-Paced Environment:* Ideal for those who thrive on multitasking and problem-solving. *Top Skills We're Looking For* * Quick learner with ability to apply new processes efficiently. * Strong *data analysis* and *quality check* skills. * Advanced proficiency in *Microsoft Excel*, *Outlook*, and *SharePoint*. * Excellent *organization* and *attention to detail* for managing multiple priorities. * Customer service experience, including handling phone calls and working from a queue. * Ability to multitask, prioritize, and maintain accuracy under pressure. *Nice-to-Have Skills* * Familiarity with financial concepts and capital gains/loss calculations. * Experience in fast-paced, dynamically changing environments. *Role Overview* Under general supervision, you'll use specialized skills to assist in managing cost basis reporting systems and related processes. Responsibilities include: * Inputting and maintaining data in reporting systems. * Managing valuations for client accounts. * Emailing branches with provided guidelines. * Researching discrepancies and updating accounts. * Collaborating across teams to resolve issues efficiently. *What We Value* * Initiative, independence, and self-direction. * Strong communication skills (written and verbal). * Commitment to customer satisfaction and compliance. *Ready to take the next step in your career? Apply today and join a team that values accuracy, efficiency, and growth!* *Job Type & Location*This is a Contract position based out of Southfield, MI. *Pay and Benefits*The pay range for this position is $22.50 - $22.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Southfield,MI. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $47k-48k yearly 3d ago
  • Architecture Specialist

    Akkodis

    Support specialist job in Dearborn, MI

    which is in Dearborn, MI (Onsite) Title: PLM Architect Specialist Pay Range: $75-78/hr. (The rate may be negotiable based on experience, education, geographic location, and other factors.) Role Overview: We are seeking a visionary and highly technical PLM Architect to lead the design development and implementation of our 3DEXPERIENCE 3DX platform ecosystem. In this role you will be the primary architect for our Automotive Bill of Materials BOM management strategy. You will bridge the gap between engineering manufacturing and IT to ensure a Single Source of Truth for complex vehicle architectures managing high-variant configurations and seamless data flow across the product lifecycle. Key Responsibilities: 1. Architectural Leadership Strategy * Define the end-to-end PLM architecture on the Dassault Systems 3D experience platform Cloud or On-Premise. * Lead the strategy for BOM Transformation ensuring seamless synchronization between Engineering BOM EBOM Manufacturing BOM MBOM and Service BOM SBOM. * Architect solutions for Product Configuration and Variant Management to handle complex automotive option-logic and 150 BOM structures. 2. Technical Design Implementation * Design data models schema changes and interface specifications within ENOVIA. * Oversee the integration of 3DX with downstream systems such as ERP SAP/Oracle and legacy CAD environments CATIA V5/V6. * Lead technical deep-dives into 3DX modules such as Product Configurator and Change Manager. * Develop migration strategies for transitioning legacy BOM data into the 3DX environment 3. Domain Excellence Automotive BOM * Standardize Change Management processes ECR/ECN within the platform to ensure traceability across global engineering teams. 4. Stakeholder Collaboration * Work closely with Engineering Leads and Manufacturing Engineers to translate business requirements into scalable technical requirements. * Provide technical governance and mentorship to developers and system integrators. Technical Expertise * Platform Mastery: Minimum 7-10 years of experience in PLM with at least 5 years dedicated to the 3DEXPERIENCE platform R2018x or higher. * 3DX Modules: Deep knowledge of ENOVIA Unified Architecture and specific roles like Product Construct Engineer and Variant Management. * BOM Management: Proven experience managing Multi-level BOMs Configurable Modules and Effectivity. * Development Skills: Proficiency in MQL Java POIs and web services REST/SOAP for 3DX customization and integration. Domain Knowledge * Automotive Industry: Strong understanding of automotive product development cycles and vehicle architecture. * Configuration Logic: Experience with complex Boolean logic used in automotive marketing and engineering options. Experience Required: Specialist Exp: 10 yrs. in IT 4 yrs. in concentration Experience Preferred: We are seeking a visionary and highly technical PLM Architect to lead the design development and implementation of our 3DEXPERIENCE 3DX platform ecosystem. In this role you will be the primary architect for our Automotive Bill of Materials BOM management strategy. You will bridge the gap between engineering manufacturing and IT to ensure a Single Source of Truth for complex vehicle architectures managing high-variant configurations and seamless data flow across the product lifecycle. If you are interested in this PLM Architect Specialist Position and is Dearborn, MI (Onsite) then please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact Vaibhav Singh at ****************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance
    $40k-78k yearly est. 3d ago
  • Estate Settlement Specialist

    Plante Moran 4.7company rating

    Support specialist job in Southfield, MI

    Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us. As an Estate Settlement Specialist, you'll dive in with hands-on experience and substantial depth to administer the estate settlement process for clients who have passed away. You'll collaborate with staff at all levels of the firm and welcome high-net-worth individuals and families into your client repertoire. Your role. Your work will include, but not be limited to: Perform and monitor most aspects of the estate settlement (post-death administration) process, including any probate administration, for the Trust Officer Identification and collection of assets owned by the decedent at the time of death Valuation of all assets as of date of death Settlement of all debts and payment of all valid claims and costs of administration Distribution of assets pursuant to the terms of the Trust Understand fiduciary accounting and trust accounting system Facilitate account opening/closing/transfer process Facilitate written and verbal communications between internal and external clients and vendors including distribution requests, documentation, client meetings and other matters Manage and monitor daily transactions and prepare receipts and disbursements Partner with Trust Officer to facilitate communication with clients alongside legal, tax, and financial advisors when necessary Share best practices with Trust team members, participate in team meetings, work on process improvement, and institutionalize practices and procedures Build relationships internally with Partners and Staff and externally with attorneys and other referral sources The qualifications. 2+ years of estate settlement, probate administration, trust administration, financial planning, or estate planning experience Paralegal experience preferred but not required Undergraduate degree preferred (preferably in Business, Finance, Accounting, or Economics) Actively advancing technical skills in the Trust Industry and in the Financial Services Industry generally What makes us different? On the surface, we're one of the nation's largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So,what are you waiting for? Apply now. Plante Moran enjoys a "Workplace for Your Day" model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day. Plante Moran is committed to a diverse workplace.We strive to create a culture where each person feels accepted and valued. We believe that each person's ultimate potential begins with first acknowledging their inherent dignity. When we can recognize - and celebrate - our many human differences, we're able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work.Plante Moran is an Equal Opportunity Employer. Plante Moran maintains a drug-free workplace. Interestedapplicantsmust submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran. The specific statements above are not intended to be all-inclusive. We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging, and meal reimbursement for business-related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time. The compensation range reflects the base salary we reasonably expect to pay for this position across our offices in the following regions: CO, IL, OH, and MA. Please review theposition description for theapplicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range, as compensation decisions take into account a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer standardized, market-based starting salaries among individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent. Under Colorado's Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation. The compensation range for this role in CO, IL, OH, and MA is: $25.00-$40.68
    $63k-89k yearly est. 2d ago
  • Sr. SAP Functional Support Specialist

    Rolls Royce 4.8company rating

    Support specialist job in Novi, MI

    Title: Sr. SAP Functional Support Specialist Pioneer the next generation of innovation. Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance. Key Accountabilities: Design, Configure and Enhance Project Systems (SAP PS & PPM) solutions for multiple legal entities in many countries Consult & develop appropriate solutions for the business process area and ensure the solution is maintainable and upgradable (with minimal productive downtime) Support the interaction of Project Systems with the various areas of SAP ERP (e.g. Finance, MRP, Production Orders) Deliver and maintain scalable, robust, sustainable, and cost-effective technical solutions meeting approved business requirements Control global development of Change Requests (including approval of Impact Analysis) Identify and deliver initiatives which enable continuous improvement / enhancements of the solution from a functional perspective Give the final authorization of transport requests to Quality Assurance and Productive system Facilitate process standardization from technical perspective including responsibility for solution design Analyze and create reports and statistics related to projects, service requests and business, any other resource or time related problems / shortages to the Management Review and approve technical change documents produced by external consultants and internal employees Review and approve solution by endorsing Blueprint Solution Document (BSD) Review and Manage completeness of System Documentation Coordinate implementation projects with external consultants Promote a safety & compliance culture in area of responsibility, and live the letter and the Rolls-Royce Code of Conduct Perform special projects as required Basic Requirements: A Bachelor's Degree or SAP (Project Systems) certification, and 7 years SAP functional support experience; or 11 years SAP functional support experience. 20% Travel - international and domestic (short notice) Must be available to work flexible hours, including nights and weekends, when necessary Preferred Qualifications: Subject-Matter Expert with hands-on experience in Project Systems and participation in various phases of an implementation. Excellent organizational, planning, and follow up skills Excellent analytical and problem solving skills Excellent presentation skills Strong oral and written communication skills Strong interpersonal skills Strong ability to work independently and with others Proficient with PC and MS Office Suite Multiple lifecycle implementations of SAP Software SAP PS / PPM Certification Experience with SAP PPM Experience with developing custom code in SAP Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. Job Posting Date06 Jan 2026; 00:01 Pay Range$110,476 - $179,524-Annually Location: Novi, Michigan Benefits Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, and employment type. The Business Unit Power Systems of Rolls-Royce provides world-class power solutions and complete life-cycle support under our product and solution brand mtu . Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These clean and technologically-advanced solutions serve our customers in the marine and infrastructure sectors worldwide.
    $110.5k-179.5k yearly Auto-Apply 11d ago
  • Help Desk Field Technician

    Levy 4.2company rating

    Support specialist job in Dearborn, MI

    The Levy Group of Companies is seeking a CSD Field Technician for our Corporate Headquarters location in Dearborn, MI. The CSD Field Technician is a critical member of our IT team, responsible for provisioning, installing, managing, and troubleshooting a wide range of hardware and software systems across the enterprise. This role requires strong technical expertise, a customer-first mindset, and a forward-thinking approach to technology. As an AI-driven organization, we expect the CSD Field Technician to actively leverage AI tools such as Microsoft Copilot and other intelligent platforms to streamline workflows, enhance troubleshooting, and improve overall efficiency. The ideal candidate embraces automation, continuous learning, and innovation to deliver exceptional IT support in a rapidly evolving environment. Frequent travel and hands-on work in diverse settings are essential components of this position. Benefits Competitive benefits package including Medical, Dental, Prescription, 401(K) with 3% Employer Contribution, Long- and Short-term Disability Tuition Reimbursement for qualified skilled trade programs Student Loan Repayment Program Employee Referral Program ResponsibilitiesThe CSD Field Technician: Provision, install, manage, and troubleshoot a variety of hardware devices, including Windows devices, iOS & Mac OS devices, IoT hardware (POS kiosks, Serial-Ethernet devices, IP cameras & phones), laser and thermal printers, and network equipment (switches, firewalls, point-to-point antennas). Troubleshoot various applications: O365 suite, point of sale ticketing systems, Autodesk software, PLC software, Mitel phone systems. Interface with internal customers every day - keeping a customer-first mindset. Manage help desk ticketing queues. Utilize AI tools such as Copilot daily, contributing to an AI-focused operation. SkillsThe ideal candidate will have: 2+ years of experience in IT support or field service roles Strong knowledge of Windows, mac OS, iOS, and networking fundamentals Familiarity with I0T devices, POS systems, and enterprise applications. Excellent communication and customer service skills. Experience with Microsoft Intune, Azure AD, and endpoint management preferred. Proficiency in PowerShell and automation scripting preferred. Certifications: Comp TIA A+, Microsoft Certified: Modern Desktop Administrator, ITIL Foundation preferred. Physical Requirements: Ability to lift up to 75 lbs and work on ladders. Tolerate noise and temperature variations Comfortable working in varied environments including construction sites. Sit, stand and walk for extended periods of time. Valid driver's License with good driving record Willingness to travel frequently across the Midwest. To ApplyPlease submit a resume. Military Members are welcome and Veterans are encouraged to apply! Who is Edw. C. Levy Group of Companies? We are a unique, 100-year-old family-owned company that transforms our recycled products into construction materials, lightweight aggregates, asphalt, cement, concrete, agricultural products, and more. We provide steel mill services, flame cutting and treatment, road building, logistics, laboratory testing, and a variety of other solutions for our customers. The Levy Group of Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Levy Group of Companies makes hiring decisions based solely on qualifications, merit, and business needs at the time.
    $30k-43k yearly est. Auto-Apply 12d ago
  • Desk side Support

    Artech Information System 4.8company rating

    Support specialist job in Detroit, MI

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desk side Support Representative Distributed Client Services Location: DETROIT,MI-48243 Duration: 1 Year (with possible extension) Client: IBM- AT&T Job Description: · End user trouble shooting skills · Experience with working with tickets · Proficient with windows 7 · Audio video support · Good customer facing skills · This job is 35-40 hours a week. · Must have a valid driving license Qualifications share response Additional Information If you are interested, Please contact Shubham ************ ***************************
    $51k-82k yearly est. Easy Apply 60d+ ago
  • IT Support Specialist

    Forte Belanger 4.0company rating

    Support specialist job in Sterling Heights, MI

    A Taste of Who We Are: Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends. Our Mission Delight our guest. Every meal. Every day. Our Core Values Exceptional - We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry. Hospitality - We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time. Collaboration - We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences. Responsibility - we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way. Innovation - We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services. The Experience You'll Create: The IT Support Specialist provides first-level technical support at corporate, warehouse and customer sites, serving as the main point of contact for employees. They deliver excellent service, resolving issues quickly - ideally on first contact. This early-career level role is ideal for those seeking a long-term IT career. It offers exposure to infrastructure, cloud, applications, and related technologies, with growth opportunities into roles like Infrastructure Administrator, Product/System Administrator, or Software/Data Developer. * Provide first-contact technical support for IT issues via ticketing system, phone, chat, or in-person assistance. * Troubleshoot and resolve problems with devices, Microsoft 365 apps, network connectivity, and core business platforms. * Log, categorize, and prioritize support tickets accurately, resolving issues independently or escalating as needed. * Deliver a professional and friendly support experience, clearly communicating status and resolution steps to users. * Strive for first-time resolution, validate solutions with users, and proactively share recurring issues with the team. * Demonstrate a sense of urgency in addressing user issues and set clear expectations for resolution timelines. * Follow security and compliance standards in all support activities, while continuously learning new technologies and processes for future IT career growth. * Performs other related duties as assigned. Ingredients for Thriving: * Strong customer service mindset with excellent verbal and written communication skills. * Basic understanding of computer systems, networking concepts, and troubleshooting. * Familiarity with Microsoft 365 or similar productivity platforms. * Ability to diagnose problems, think logically, and follow troubleshooting steps. * Willingness to learn, take feedback, and grow technical skills. * Ability to remain calm, professional, and solution-oriented under pressure. * Associate or Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience) * Internship, help desk, or technical support experience * Familiarity with ticketing systems (e.g., Jira, ServiceNow). Savor the Benefits: We offer a range of benefits for eligibles team members, including: * Health Coverage - Medical, Dental and Vision * Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness * 401(k) with Company Match * Paid Time Off * Paid Parental Leave * Wellness Programs * Additional Perks To see a summary of current benefits, please visit **************************************************************** #LI-KR1
    $47k-72k yearly est. 9d ago
  • Help Desk Support

    Collabera 4.5company rating

    Support specialist job in Ann Arbor, MI

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Duration: 4 Months • Provide exemplary client support and technical issue resolution via phone and email. • Provide exemplary client support and technical issue resolution via email as needed • Maintain strong knowledge on supported products • Meet performance objectives in call quality, customer satisfaction surveys, and call handling • Provide timely follow up on outstanding client issues • Effectively communicate and interact with staff assigned to assist in resolving client issues • Facilitate general web-based sessions to aid new customers in implementing CS software • Assist with Customer Service queues and Service Reception as needed • Strong call handling soft skills • Strong software and hardware troubleshooting skills • Ability to self manage and work as a contributing member of a team • Ability to stay motivated in a fast paced, high pressure environment • Strong research and problem solving skills • Ability to quickly learn and master technical or complex information Additional Job Requirements • 1 Year of customer service experience required • Associates or bachelor's degree a plus • Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must. Additional Information To schedule an interview, please contact; Rakhi Sharma ************
    $66k-90k yearly est. 1d ago
  • Technical Support Specialist

    Hyperion Managed Services

    Support specialist job in Troy, MI

    Are you a seasoned IT professional looking for a career change? Are you looking for an innovative organization that fosters teamwork and supports your professional and personal development? We are currently looking for a professional and experienced full-time Technical Support Specialist to join our team. This position helps identify opportunities and deploy technical solutions that enable improvements to our clients' business operations. Perks • Competitive salary based on qualifications • Bonuses • Commissions • Mileage reimbursement • Paid time off • Certification education reimbursement • Room for advancement in the company • 401k with company match • Health Insurance with company contribution • Life insurance • Long term disability Responsibilities • Respond to help desk tickets • Participate in planning and implementing projects • Assist with new customer onboarding process • Utilize help desk ticketing and workflows • Complete all assigned projects, reports, and documentation The ideal candidate will possess the following: • Industry certifications related to networking and security from Microsoft and Cisco • Expertise in security best practices • Three years' experience working for a managed IT services company • An in depth understanding of common operating systems and business applications • Bachelor's degree in Information Technology or related field preferred • Experience with ConnectWise solutions preferred About Our Company Hyperion Managed Services is a Managed IT Services Provider for small to mid-sized organizations located in Michigan. We provide Managed IT Services, Support and Consulting where we act as the IT department for our clients and assist larger organizations with IT projects. To learn more about our company visit our website at: *******************
    $37k-66k yearly est. Auto-Apply 60d+ ago
  • Technical Support Specialist

    Viewline Ventures

    Support specialist job in Detroit, MI

    Job Description Employment Type: Contract Role (1099) About Us Were a fast-growing startup working in specialized alternative markets, where precision and reliability are everything. Our team is lean, collaborative, and resourceful. We build systems that run smoothly by paying attention to details most people overlook. Were looking for someone who enjoys solving practical problems, thrives in structured environments, and takes pride in being the person others rely on when things need to be done right. About the Role As a Technical Support Specialist, youll be the steady hand that ensures our operations run without disruption. Youll manage daily workflows, troubleshoot minor technical issues, and step in to complete in-person verification tasks when needed. This role is ideal for someone whos highly detail-oriented, enjoys working with established processes, and can stay calm and focused under time-sensitive conditions. Key Responsibilities Follow structured procedures and checklists with accuracy and consistency Monitor accounts, balances, and system statuses to confirm successful execution Troubleshoot routine technical problems and escalate complex cases when necessary Keep precise, auditable records of all actions and outcomes Complete occasional on-site verification or setup tasks (requires local travel) Who You Are Detail-Oriented & Thorough: You notice small discrepancies and fix them before they cause issues. Reliable & Structured: You follow through on tasks, keep processes clean, and maintain strong discipline. Calm Under Pressure: You handle live or time-sensitive workflows without losing focus. Tech-Savvy: Youre comfortable navigating online platforms, tools, and browser-based systems. Locally Available: Youre based in the Detroit metro area (or open to relocating) and can handle daily in-person requirements. Bonus Points Experience in support, operations, or process-heavy roles (QA, compliance, lab work, customer operations) Familiarity with structured SOP-driven environments Comfort with balancing technical and client-facing tasks Achievement in competitive video games or strategy games New grads and new workers welcome Why Join Us Competitive hourly pay with performance incentives Flexible schedule with reliable, repeatable workflows Opportunity to be part of the core engine of a fast-growing startup Clear processes and strong team support so you can perform with confidence
    $37k-66k yearly est. 6d ago
  • Help Desk Support Spec I

    Insight Global

    Support specialist job in Detroit, MI

    A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible for handling tickets, providing remote support, and helping end users to resolve issues related to account administration and hardware, software, system and network status. They will also be responsible for working closely with internal teams and documentation. The ideal candidate will be customer-oriented, able to work flexible hours based on a shift schedule and have an Interim Secret / Secret security clearance or ability to obtain a clearance. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements - 2 years of experience with Desktop and Network support - Ability to problem solve and accurately provide a solution as the first line of technical support - Security+ and ITIL V3 Foundations Certifications OR ability to obtain both within 30 days - High School Diploma - Secret / interim Secret Clearance or ability to obtain a clearance - Experience with Active Directory, Anti-Virus, VPN, Avaya, Novell, Web Support
    $37k-66k yearly est. 60d+ ago
  • IT Help Desk Technician

    Sounds Easy Video

    Support specialist job in Detroit, MI

    Provides technical, software, hardware, and network solutions to all computer users by performing question/problem diagnosis, and guides users through step-by-step solutions by performing the following duties: • Responds to and logs requests for technical assistance in person, via phone, and electronically. • Diagnoses and resolves basic technical hardware and software issues. • Redirects unanswered problems to appropriate resource. • Identifies and escalates situations requiring urgent attention. • Tracks and routes problems and requests, and documents resolutions. • Stays current with system information, changes, and updates. • Performs other related duties as assigned.
    $37k-66k yearly est. 60d+ ago
  • IT Help Desk Technician

    Kettering University 4.3company rating

    Support specialist job in Flint, MI

    Provides IT help desk support for all Kettering team members in areas such as hardware and software. Ensures problems are resolved quickly without significant interruption to day to day operations. Diagnoses and resolves PC hardware and software problems including printing, peripherals, hardware, and software performance. Monitors and reports status of any open or on-going help desk tickets or projects. Investigates and reports trends in help desk calls and tickets. Assists in creating and maintaining user profiles/passwords on the network and e-mail systems. Assists with user access problems such as user password resets and user account unlocks. Assists with managing and monitoring hardware, PC workstation, and peripheral inventory. Maintains, supports, deploys, and tracks hardware and software assets. Performs periodic preventative maintenance on desktop computers and equipment. Assists Desktop Support Technicians with configuration and deployment of PC hardware and peripherals. Assists with installation and maintenance of software programs on desktop and laptop computers. Assists IT administrators with tasks as required. Preferred Qualifications -At least an A+ Certification -The ability to type at 50+ wpm -Experience in customer service
    $54k-73k yearly est. 60d+ ago
  • IT Support Analyst

    Piston Automotive 4.4company rating

    Support specialist job in Pontiac, MI

    Piston Group is looking for an IT Support Analyst (Pontiac, MI) to be responsible for supporting, troubleshooting, and delivering personal computer system solutions and initial support for IT infrastructure for the enterprise. The candidate will also participate in projects pertaining to hardware / software implementation, security initiatives and the continuous improvement of processes and systems. Piston Group wasn't just founded to make things. It was founded to make things better. And that begins with building better teams solely dedicated to achieving excellence at every level of execution through a combination of experience, expertise, and a deep seeded passion for what we do. Our assemblies consistently set the standard because our people consistently raise the bar. Why Piston Group? Competitive Wages, Paid Holidays & Vacation, Medical & Rx Plans, Dental & Vision Plans, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Life & Disability Coverage, 401K with Company Match, Tuition Reimbursement , Vehicle and Product Discounts Responsibilities Provide technical support to end users to maintain business operations and minimize downtime. Execute and implement all personal computer software and hardware implementation plans. Provide testing and implementation of all personal computer components. Communicate / escalate issues and needs with the Senior IT Specialist in a timely manner. Where personal computer software and hardware components are deficient, implement changes to bring personal computer components into conformance. Provide direction for the development of flexible, integrated, easily maintained and operationally effective personal computer components. Maintain personal computer hardware and software in area of responsibility. Keeps current on new technologies and staff productivity tools. Responsible for maintaining incidents, change requests and CMDB CIs in ServiceNow. Assist in the installation, configuration, and management of server infrastructure (VMWare, Rubrik, etc), all Local and Wide Area Network systems such as Cisco switches and routers along with the full Meraki stack (Security appliance, Switches, Wireless, cameras). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Bachelor Degree in Computer or Technology-related field is preferred. A minimum of 4 years of related experience in the following areas is required: Windows Client OS deployment and support Device support (PC, mobile device, printer, desk phone, etc) Office 365 (Entra AD, Outlook, Teams, OneDrive, Sharepoint, etc) Active Directory (Users / Groups / Computers, DNS, DHCP, SCCM Remote Control, etc) Server management (patching, maintenance, etc) Equipment inventory, ordering and asset management Experience in the following areas is not required but recommended: MS Teams video conference / collaboration room systems ServiceNow (Incident Management, Change Management, CMDB) Cisco Call Manager / Unity Voicemail Must be able to occasionally lift and/or move up to 20 pounds. PHYSICAL DEMANDS: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. EEO Statement: Piston Group is proud to be an Equal Opportunity and Affirmative Action Employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
    $47k-67k yearly est. Auto-Apply 60d+ ago
  • IT Helpdesk

    SBT Global

    Support specialist job in Plymouth, MI

    Diagnose and resolve hardware, software, and network issues for end users Provide support to employees and guide them through technical problems Install, configure, and update devices and applications to minimize workplace interruptions Maintain records of issues, resolutions, and system changes Manage IT hardware inventory and ensure accurate documentation Qualifications Degree or certification in IT or related field Knowledge of MS Office, Windows, and networking Strong problem-solving and communication skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $37k-66k yearly est. 1d ago
  • IT Helpdesk

    SBT Global, Inc.

    Support specialist job in Plymouth, MI

    Diagnose and resolve hardware, software, and network issues for end users Provide support to employees and guide them through technical problems Install, configure, and update devices and applications to minimize workplace interruptions Maintain records of issues, resolutions, and system changes Manage IT hardware inventory and ensure accurate documentation Qualifications Degree or certification in IT or related field Knowledge of MS Office, Windows, and networking Strong problem-solving and communication skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $37k-66k yearly est. 6d ago
  • Sr. SAP Functional Support Specialist

    Cielo Projects 4.2company rating

    Support specialist job in Novi, MI

    Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. Rolls-Royce has been recognized as the top employer in the Engineering & Manufacturing category on the prestigious Forbes Top Employers for Engineers list for 2025. This ranking highlights our commitment to innovation, employee development, and fostering a collaborative environment where engineers can thrive. Be part of a team that sets the industry standard and drives groundbreaking solutions. At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. Job Description Title: Sr. SAP Functional Support Specialist Pioneer the next generation of innovation. Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance. Key Accountabilities: Design, Configure and Enhance Project Systems (SAP PS & PPM) solutions for multiple legal entities in many countries Consult & develop appropriate solutions for the business process area and ensure the solution is maintainable and upgradable (with minimal productive downtime) Support the interaction of Project Systems with the various areas of SAP ERP (e.g. Finance, MRP, Production Orders) Deliver and maintain scalable, robust, sustainable, and cost-effective technical solutions meeting approved business requirements Control global development of Change Requests (including approval of Impact Analysis) Identify and deliver initiatives which enable continuous improvement / enhancements of the solution from a functional perspective Give the final authorization of transport requests to Quality Assurance and Productive system Facilitate process standardization from technical perspective including responsibility for solution design Analyze and create reports and statistics related to projects, service requests and business, any other resource or time related problems / shortages to the Management Review and approve technical change documents produced by external consultants and internal employees Review and approve solution by endorsing Blueprint Solution Document (BSD) Review and Manage completeness of System Documentation Coordinate implementation projects with external consultants Promote a safety & compliance culture in area of responsibility, and live the letter and the Rolls-Royce Code of Conduct Perform special projects as required Qualifications Basic Requirements: A Bachelor's Degree or SAP (Project Systems) certification, and 7 years SAP functional support experience; or 11 years SAP functional support experience. 20% Travel - international and domestic (short notice) Must be available to work flexible hours, including nights and weekends, when necessary Preferred Qualifications: Subject-Matter Expert with hands-on experience in Project Systems and participation in various phases of an implementation. Excellent organizational, planning, and follow up skills Excellent analytical and problem solving skills Excellent presentation skills Strong oral and written communication skills Strong interpersonal skills Strong ability to work independently and with others Proficient with PC and MS Office Suite Multiple lifecycle implementations of SAP Software SAP PS / PPM Certification Experience with SAP PPM Experience with developing custom code in SAP Additional Information Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. Location: Novi, Michigan Benefits Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, and employment type. The Business Unit Power Systems of Rolls-Royce provides world-class power solutions and complete life-cycle support under our product and solution brand mtu . Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These clean and technologically-advanced solutions serve our customers in the marine and infrastructure sectors worldwide.
    $46k-85k yearly est. 1d ago
  • Computer Field Tech Position- Flint MI

    BC Tech Pro 4.2company rating

    Support specialist job in Flint, MI

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago

Learn more about support specialist jobs

How much does a support specialist earn in Hazel Park, MI?

The average support specialist in Hazel Park, MI earns between $25,000 and $60,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Hazel Park, MI

$39,000

What are the biggest employers of Support Specialists in Hazel Park, MI?

The biggest employers of Support Specialists in Hazel Park, MI are:
  1. 3S Business
  2. Community Housing Network
  3. Alternatives For Girls
  4. Neighborhood Service Organization - NSO
  5. Entrega
  6. Central City Community Health Center
  7. Oakland County Community Mental Health
  8. Miside
  9. OpTech
  10. Detroit Land Bank Authority
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