Support specialist jobs in Jacksonville, NC - 260 jobs

Posting Details Benefits of Working at UNCW Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach. Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available. Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session. As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service. We also offer an abundance of training and development programs through our Dare to Learn Academy,and the employee assistance program, many of which are offered free of charge. Recruitment Range $52,000 - $58,000 Vacancy Number S02753 Position Title Tech Support Technician Working Title Simulation Technology Specialist Competency Level Journey Home Department School of Nursing - 31510 Primary Purpose of Organizational Unit The College of Health and Human Services (CHHS) is an interdisciplinary and integrated academic unit that includes three professional schools: the School of Nursing, the School of Social Work, and the School of Health and Applied Human Sciences. The overarching goal of the CHHS is to help individuals, families and communities live healthier, more prosperous, and more productive lives. We strive to accomplish this goal through excellence in teaching, scholarship, and service. College College of Health and Human Services - 315 College College/School Information University Information The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking. A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering. The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education. UNCW has been part of the University of North Carolina System since 1969. Location of Workplace Main UNCW Campus Brief Summary of Work for this Position The Simulation Technology Specialist's duties include: * Providing technical and mechanical support for all simulations, skill labs, and other simulation center activities * Setting up, installing, and demonstrating proficiency in the operation of general and specialized IT hardware and software for manikins, medical equipment, and other lab equipment * Ensuring optimal functioning of technology and systems through regularly scheduled testing, updates, preventive maintenance, and corrective maintenance * Providing specialized technical support and troubleshooting for simulation equipment and services * Demonstrating working knowledge with operation and maintenance of audiovisual equipment * Supporting simulation center users in the safe and appropriate use of simulation equipment and resources * Providing supervision and training to student workers, simulation staff, faculty, and visitors * Developing materials and techniques for implementing moulage * Maintaining knowledge of and compliance with institution and industry policies, standards, and regulations * Cross-training to other simulation responsibilities * Supporting Interprofessional Education (IPE), immersive simulation experiences, and other scheduled patient simulation learning activities * Supporting the Simulation Learning Center and its personnel by performing all other duties as assigned Minimum Education and Experience Requirements Graduation from high school and one year in the field of technology related to the positions' role. Computer coursework may be substituted year for year for the required experience; or an equivalent combination of education and experience. Preferred education, professional skills and experience Preference will be given to those who possess the following: * Associate or baccalaureate degree in biomedical science, computer science, health care science (i.e. nursing, respiratory therapy, etc.), or related field * One year of professional experience in the healthcare industry * Progressive work experience in simulation operation/education/training using human patient simulators and audiovisual equipment * Ability to work independently and as a member of a team in a fast-paced work environment * Highly organized, detail-oriented, with attention to detail * Excellent interpersonal, verbal, and written communication skills * Strong customer service skills * Strong computer skills with proficiency in MS software applications, and database use * Ability to assess, troubleshoot and fix equipment and technology issues in a timely fashion * Knowledge of medical terminology and human anatomy/physiology * Knowledge of current and emerging simulation technologies * Certified Healthcare Simulation Operations Specialist (CHSOS) certification * EMT, CNA, or other similar allied-health related certification Required Certifications or licensure N/A FTE 1.0 FTE (40 hours per week) Months Per Year 12 Months Work Days Monday - Friday, occasional weekend and nights Work Hours 8:00am-5:00pm, hours may vary to reflect needs of program Type of Position Time-limited Anticipated Ending Date if Time-Limited 06/30/2027 Position Number 8314 Job Posting Date 01/15/2026 Posting Close Date 01/22/2026 Number of Openings Single Incumbent Special Notes to Applicants This position is time-limited with the possibility of continuation pending availability of funds and department need. PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Failure to answer all required questions will cause the system to disqualify your application. Applications must be submitted through the online application system to be considered. This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. EEO Statement UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. Eligibility for Employment Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. 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