Support specialist jobs in Maryville, TN - 194 jobs
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Help Desk Specialist
IT Support Systems Analyst
Kodiak Construction Recruiting & Staffing
Support specialist job in Knoxville, TN
IT Systems Support Analyst
Compensation: $72,000-$80,000 annually
Schedule: Full-Time | Onsite
Our client is seeking an IT Systems Support Analyst to serve as the front line of technical support for internal users. This role is hands-on, people-facing, and critical to keeping daily operations running smoothly. You'll troubleshoot issues, manage service tickets, and support a wide range of hardware, software, and network systems in a fast-paced office environment.
Key Responsibilities
Log, prioritize, and resolve help desk tickets in a timely manner
Diagnose and troubleshoot hardware, software, and connectivity issues
Provide in-person, phone, and email support to end users
Configure, deploy, and maintain desktops, laptops, peripherals, and mobile devices
Support Microsoft 365, Windows 10/11, and common enterprise applications
Manage new user onboarding and employee offboarding
Perform routine software updates, patches, and device replacements
Assist with mobile device management (MDM)
Coordinate with vendors and escalate complex issues when needed
Document solutions, develop troubleshooting checklists, and recommend preventative improvements
Required Qualifications
1-5 years of experience in an end-user IT support or help desk role
Strong troubleshooting and customer service skills
Working knowledge of Windows OS, Microsoft 365, and desktop hardware
Basic networking knowledge (TCP/IP, DNS, DHCP, VPNs)
Experience supporting mobile devices (iOS preferred)
Ability to communicate technical information clearly to non-technical users
Education:
Associate degree in an IT-related field preferred
Bachelor's degree or technical certifications a plus
Work Environment
In-office support role with frequent user interaction
Regular prioritization of multiple requests and interruptions
Occasional lifting of IT equipment up to 40 lbs
Why This Role Matters
This position is the connective tissue between technology and the people who rely on it every day. You'll directly impact productivity, employee experience, and operational continuity by keeping systems stable, users supported, and problems solved before they snowball.
$72k-80k yearly 2d ago
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Help Desk Analyst
Altar'd State 3.8
Support specialist job in Knoxville, TN
Who Are We?
Altar'd State is a rapidly growing women's fashion brand with more than 120 boutiques in 38 states. We offer a place of respite and a distinctive shopping experience with the latest fashion finds, the most sought-after accessories, as well as charming home décor and gifts.
Our Mission
“Stand Out. For Good”. At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
The Role
The Help Desk Analyst is the primary point of contact for technical and operational support issues identified by our stores, home office, and distribution center organizations. Help Desk Analysts track all support issues, resolve issues, and follow up on all escalations. This individual works closely with the rest of the IT department to ensure system uptime and prompt resolution to all issues. This individual will also be part of future technology projects.
Primary Responsibilities
Answer all calls for help either by phone, chat, email, or portal entry using ticketing platform
Manage and prioritize central ticketing queue to ensure timely resolution of issues
Perform troubleshooting through diagnostic techniques for retail stores, distribution centers, and home office locations
Walk Guest through problem solving process
Determine the best solution based on issues and details provided by Guests
Install, modify, and repair computer hardware and software
Facilitate and direct resolution with on site technicians or vendors as needed
Provide accurate information on IT products or services
Follow up and update Guest on status of issues
Maintain the highest level of guest service
Record events, problems and resolution in logs
Identify and escalate situations requiring urgent attention
Writing and editing technical documentation
Additional special projects as assigned
Skills and Abilities
Exceptional time management, facilitation, and organizational skills
Strong interpersonal skills and excellent verbal and written communication skills
Customer oriented and cool under pressure
Problem solving mindset
Experience with any system support ticketing platform
Experience with installing, configuring, administering and troubleshooting a wide range of desktop hardware and software
Experience with troubleshooting printers, scanner and various other peripherals
Knowledge of networking hardware including routers, switches and VPN appliances
Retail industry experience
Education and Experience
CompTIA A+ certification or ability to earn certification within 1 year of employment
Associate's degree in a technology focused area
1-2 years in a customer service focused role
$29k-33k yearly est. 5d ago
IT Support Specialist
Artech Information System 4.8
Support specialist job in Philadelphia, TN
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: IT SupportSpecialist
Location: Philadelphia, PA
Duration: 12+ Months
They will be responsible for taking inbound and outbound calls
They are migrating from hex to o365
Taking control of screen helping them with queries. WebEx.
Interpersonal and strong communication skills Written as well they will contact vendors directly
Exemplary customer service experience
Adaptability to change - This project enhances every time for making better user experience for customer.
Will work with Ticketing system.
Previous Email migration project will work.
Call centre exp. plus
Remedy experience will be ideal
Additional Information
For more information, Please contact
Pankhuri Razada
Associate Recruiter
Artech information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960
************
[email protected]
$44k-76k yearly est. 60d+ ago
Technical Support Analyst I
Centriworks 4.1
Support specialist job in Knoxville, TN
Location: Knoxville, TN Job Type: Full-Time Industry: MIT Services
About the Role
Are you passionate about solving technical problems and helping people? Join our team as a Technical Support Analyst I, where you'll be the first point of contact for users experiencing issues with their technology. This entry-level role is perfect for individuals who enjoy troubleshooting, delivering excellent customer service, and growing their IT career in a fast-paced, team-oriented environment.
What You'll Do
Respond to user inquiries via phone, email, and ticketing systems
Diagnose and resolve hardware, software, and network issues
Provide clear, step-by-step technical guidance to users
Escalate complex issues to senior support or specialized teams
Document support interactions and resolutions
Assist with software installations, updates, and configurations
Deliver remote support and maintain high levels of professionalism
Collaborate with IT teams to resolve recurring issues
What You Bring
Education & Certifications
Associate's degree in Computer Science, Information Technology, or a related field
Certifications (preferred but not required):
CompTIA A+
CompTIA Network+
CompTIA Security+
MS-900 Microsoft 365 Fundamentals
Experience & Technical Skills
0-2 years in a technical support or help desk role
Basic understanding of networking, operating systems (Windows/mac OS), and common software applications
Familiarity with ticketing systems and remote support tools
Soft Skills
Strong communication and interpersonal skills
Analytical thinking and problem-solving ability
Patience and customer service orientation
Preferred Qualifications
Exposure to ITIL practices or certification
Experience with cloud platforms (e.g., Microsoft 365)
Experience in IT ticketing systems
Ability to work in a fast-paced, team-oriented environment
Multilingual skills for diverse support environments
Why Join Us?
We're a technology service provider committed to delivering exceptional support and innovation. As a Technical Support Analyst I, you'll be part of a collaborative team that values growth, learning, and customer satisfaction. You'll gain hands-on experience, receive mentorship, and have opportunities to advance your career.
Career Path Opportunities
Technical Support Analyst II - Handle more complex issues and specialize in systems
Senior Technical Support Analyst - Contribute to product development and advanced troubleshooting
Ready to Apply?
If you're eager to start or grow your career in IT support, we'd love to hear from you. Apply today and become part of a team that's making technology work better for everyone.
$40k-73k yearly est. 31d ago
Technical Support - Imaging Specialist
ITR 4.2
Support specialist job in Oak Ridge, TN
Job DescriptionTechnical Support TechnicianThis position provides preparation, imaging, configuration, and installation of software. Provide basic evaluation of computer functionality and be responsible for imaging of computers to load pre-configured operating systems and verification of correct hardware function (Windows and Mac).
Imaging new machines as well as reimaging older machines to be reused.
Qualifications:• Strong technical aptitude and laptop /PC troubleshooting skills.
• Fix issues with laptops that are being imaged.
• Ability to follow procedural steps.
• Attention to detail.
• Works well with other team members.
• Deadline and detail oriented.
• Willingness to learn.
Experience:• Microsoft Office: 1 year (Preferred)• Windows: 1 year (Preferred)• Mac: Basic understanding (will have the opportunity to learn more while in position.
• Software troubleshooting: 1 year (Preferred)
$34k-56k yearly est. 12d ago
Waste Technical Support Specialist - Oak Ridge, TN
ASRC Industrial Services
Support specialist job in Oak Ridge, TN
_ASRC Industrial, ("AIS"), and its Operating Companies will never ask job candidates for sensitive personal information (such as Social Security numbers, banking details, or payment of any kind) during the hiring process. If you receive unsolicited communications from individuals claiming to represent ASRC Industrial using non-official email addresses (e.g., not ************************), please report the message and do not engage. Official job postings can always be found on our website: asrcindustrial.com/careers/ or *********************************************
**About RSI**
RSI is a dynamic group of companies that has provided services to major federal clients and Fortune 500 engineering and construction companies since 1996. We have experience in complex, highly regulated markets providing environmental, nuclear, construction management, project delivery, and specialty professional services while maintaining an excellent safety record. Weoffer a full range of benefits including a generous PTO plan, paid holidays, medical, dental, vision, 401K (100% match up to 4% eligible compensation) and 100% immediate vesting, basic and supplemental life insurance, and short- and long-term disability.
RSI is headquartered in Oak Ridge, Tennessee, and is a wholly owned operating company of ASRC Industrial (AIS).AIS is a wholly owned operating company of Arctic Slope Regional Corporation (ASRC), an Alaska Native Corporation (ANC). Through ASRC, we are a certified Minority Business Enterprise (MBE) and Small Disadvantaged Business (SDB), and we also offer 8(a) options.
**Position Summary**
RSI is currently recruiting for a talented and experienced Waste Technical SupportSpecialist to support the UCOR Cleanup Projects at Oak Ridge National Laboratory, and Y-12 National Security Complex. The Waste Technical SupportSpecialist is responsible for the preparation of CERCLA documentation, characterization planning, and sampling and analysis plans to provide a path forward for ultimate disposition of remediated materials. The Waste Technical SupportSpecialist is responsible for evaluating the results as samples are collected and data is received from the analytical laboratories. The facilities subject to characterization, waste management, and disposition by UCOR have a wide variety of radionuclide, and chemical contaminants; thus, a broad background is desired. This position is primarily for the characterization, management, and disposition of waste for buildings and their remaining contents, equipment, and process systems; however, soil and water characterization will also be required. The job also includes other related aspects of waste management and disposition including but not limited to waste management calculations, waste determinations, profile development, documentation of waste characterization information, waste certification, waste disposition planning, procurement of off-site commercial treatment and disposal services, and overall coordination of the treatment and/or disposal of wastes at on-site and off-site treatment, storage, disposal and recycle facilities (TSDRF).
**Primary Responsibilities**
+ Collecting existing process knowledge to define the contaminants of concern, and the materials subject to characterization.
+ Performing field visits to hazardous and radiological waste sites.
+ Preparing data quality objectives and data quality assessments in accordance with EPA guidance (U.S. EPA QA/G-4, U.S. EPA QA/G-9R).
+ Developing sampling and analysis plans to collect the required data.
+ Preparing engineering calculations where necessary for materials of construction, or to balance hazardous constituent concentrations across the balance of the waste stream.
+ Preparing regulatory work plans and waste handling plans under the CERCLA process.
+ Assists the generator in determining the sampling and analysis requirements, verify compliance with the waste acceptance criteria, and support the final waste determination.
+ Provides input in the development of acceptable methods of radiological characterization including Gamma Nondestructive Assay, active/passive neutron interrogation, Dose-to Curie, and Surface Contaminated Objects.
+ Supports the technical review of waste data packages and documentation for compliance with the TSDRF WAC, Toxic Substances Control Act (TSCA), Resource Conservation and Recovery Act (RCRA), radiological and other statutes/regulations and U.S. Department of Energy (DOE) Orders.
+ Compiles information, supports preparation, and prepares and/or reviews Land Disposal Restrictions (LDR) notifications.
+ Prepares waste management plans for new facilities or projects.
+ Monitors compliance with the staging and/or storage time limits promulgated by DOE Order 436.1, RCRA, TSCA and other applicable requirements.
+ Supports regulatory agency and DOE-OREM interactions, such as negotiations, inspections, and technical assistance meetings
+ Serves as a technical and policy advisor to management and provides oversight on waste management matters relating to environmental remediation, decommissioning and demolition, storage and transportation of materials.
**Job Knowledge/Qualifications**
+ Technical knowledge of radiological and chemical characterization practices.
+ Technical knowledge of laboratory analytical procedures/practices and analytical data evaluations.
+ Technical knowledge of TSDRF waste acceptance criteria
+ Knowledge of environmental regulations and DOE Orders.
+ Able to complete 40 hour HAZWOPER training
+ Proven ability to work with a multidisciplinary team
+ Effective written and verbal communication skills
+ Knowledge of the CERCLA cleanup process
+ Self-motivated, requires limited direction
**Required Education and Experience**
+ Must have at a minimum a bachelor's degree in science or engineering or equivalent experience, with a minimum of 5 years of experience in the responsibilities detailed (10+ years preferred)
+ Prior experience in waste management operations
+ Experience and knowledge of the Oak Ridge Reservation (ORR) and the Department of Energy (DOE) is preferred but not required
**Clearance and Health Regiments**
+ Criminal Background Check
+ Pre-placement Drug Screening
+ Ability to obtain a Q Clearance
**EEO Statement**
ASRC Industrial (AIS) and its operating companies affords equal opportunity in employment to all individuals regardless of race, color, religion, sex, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law. AIS is an Equal Opportunity Employer.
$35k-59k yearly est. Easy Apply 60d+ ago
Waste Technical Support Specialist - Oak Ridge, TN
RSI Entech
Support specialist job in Oak Ridge, TN
ASRC Industrial, (“AIS”), and its Operating Companies will never ask job candidates for sensitive personal information (such as Social Security numbers, banking details, or payment of any kind) during the hiring process. If you receive unsolicited communications from individuals claiming to represent ASRC Industrial using non-official email addresses (e.g., not ************************), please report the message and do not engage. Official job postings can always be found on our website: asrcindustrial.com/careers/ or ********************************************
About RSI
RSI is a dynamic group of companies that has provided services to major federal clients and Fortune 500 engineering and construction companies since 1996. We have experience in complex, highly regulated markets providing environmental, nuclear, construction management, project delivery, and specialty professional services while maintaining an excellent safety record. We offer a full range of benefits including a generous PTO plan, paid holidays, medical, dental, vision, 401K (100% match up to 4% eligible compensation) and 100% immediate vesting, basic and supplemental life insurance, and short- and long-term disability.
RSI is headquartered in Oak Ridge, Tennessee, and is a wholly owned operating company of ASRC Industrial (AIS). AIS is a wholly owned operating company of Arctic Slope Regional Corporation (ASRC), an Alaska Native Corporation (ANC). Through ASRC, we are a certified Minority Business Enterprise (MBE) and Small Disadvantaged Business (SDB), and we also offer 8(a) options.
Position Summary
RSI is currently recruiting for a talented and experienced Waste Technical SupportSpecialist to support the UCOR Cleanup Projects at Oak Ridge National Laboratory, and Y-12 National Security Complex. The Waste Technical SupportSpecialist is responsible for the preparation of CERCLA documentation, characterization planning, and sampling and analysis plans to provide a path forward for ultimate disposition of remediated materials. The Waste Technical SupportSpecialist is responsible for evaluating the results as samples are collected and data is received from the analytical laboratories. The facilities subject to characterization, waste management, and disposition by UCOR have a wide variety of radionuclide, and chemical contaminants; thus, a broad background is desired. This position is primarily for the characterization, management, and disposition of waste for buildings and their remaining contents, equipment, and process systems; however, soil and water characterization will also be required. The job also includes other related aspects of waste management and disposition including but not limited to waste management calculations, waste determinations, profile development, documentation of waste characterization information, waste certification, waste disposition planning, procurement of off-site commercial treatment and disposal services, and overall coordination of the treatment and/or disposal of wastes at on-site and off-site treatment, storage, disposal and recycle facilities (TSDRF).
Primary Responsibilities
Collecting existing process knowledge to define the contaminants of concern, and the materials subject to characterization.
Performing field visits to hazardous and radiological waste sites.
Preparing data quality objectives and data quality assessments in accordance with EPA guidance (U.S. EPA QA/G-4, U.S. EPA QA/G-9R).
Developing sampling and analysis plans to collect the required data.
Preparing engineering calculations where necessary for materials of construction, or to balance hazardous constituent concentrations across the balance of the waste stream.
Preparing regulatory work plans and waste handling plans under the CERCLA process.
Assists the generator in determining the sampling and analysis requirements, verify compliance with the waste acceptance criteria, and support the final waste determination.
Provides input in the development of acceptable methods of radiological characterization including Gamma Nondestructive Assay, active/passive neutron interrogation, Dose-to Curie, and Surface Contaminated Objects.
Supports the technical review of waste data packages and documentation for compliance with the TSDRF WAC, Toxic Substances Control Act (TSCA), Resource Conservation and Recovery Act (RCRA), radiological and other statutes/regulations and U.S. Department of Energy (DOE) Orders.
Compiles information, supports preparation, and prepares and/or reviews Land Disposal Restrictions (LDR) notifications.
Prepares waste management plans for new facilities or projects.
Monitors compliance with the staging and/or storage time limits promulgated by DOE Order 436.1, RCRA, TSCA and other applicable requirements.
Supports regulatory agency and DOE-OREM interactions, such as negotiations, inspections, and technical assistance meetings
Serves as a technical and policy advisor to management and provides oversight on waste management matters relating to environmental remediation, decommissioning and demolition, storage and transportation of materials.
Job Knowledge/Qualifications
Technical knowledge of radiological and chemical characterization practices.
Technical knowledge of laboratory analytical procedures/practices and analytical data evaluations.
Technical knowledge of TSDRF waste acceptance criteria
Knowledge of environmental regulations and DOE Orders.
Able to complete 40 hour HAZWOPER training
Proven ability to work with a multidisciplinary team
Effective written and verbal communication skills
Knowledge of the CERCLA cleanup process
Self-motivated, requires limited direction
Required Education and Experience
Must have at a minimum a bachelor's degree in science or engineering or equivalent experience, with a minimum of 5 years of experience in the responsibilities detailed (10+ years preferred)
Prior experience in waste management operations
Experience and knowledge of the Oak Ridge Reservation (ORR) and the Department of Energy (DOE) is preferred but not required
Clearance and Health Regiments
Criminal Background Check
Pre-placement Drug Screening
Ability to obtain a Q Clearance
EEO Statement
ASRC Industrial (AIS) and its operating companies affords equal opportunity in employment to all individuals regardless of race, color, religion, sex, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law. AIS is an Equal Opportunity Employer.
$35k-59k yearly est. Easy Apply 60d+ ago
IT Help Desk Support - Level II (Managed Services Provider / MSP)
K2 Staffing
Support specialist job in Knoxville, TN
Job DescriptionSummary Our client is a leading IT Solutions Company located in Knoxville, TN and they are in need of a Help Desk Support Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Knoxville, TN
$36k-59k yearly est. 26d ago
IT Help Desk Support - Level II (Managed Services Provider / MSP)
K2 Staffing, LLC
Support specialist job in Knoxville, TN
Job DescriptionSummary Our client is a leading IT Solutions Company located in Knoxville, TN and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$36k-59k yearly est. 5d ago
Engineering Support Specialist (17755)
Pantex Plant
Support specialist job in Oak Ridge, TN
Job Title: Engineering SupportSpecialist Career Level From: Senior Associate Career Level To: Senior Specialist Job Specialty: Core Technology What You'll Do Performs highly technical engineering functions that comprise the largest majority of the Engineering work at both sites. Work may include components of Mechanical, Electrical, Process, Nuclear, Chemical, Structural, Systems, and Design engineering work and expertise. These components will be leveraged to develop complex work through cross-functional teams to solve complex engineering problems encountered throughout the sites.
What You Can Expect
* Meaningful work and unique opportunities to support missions vital to national and global security
* Top-notch, dedicated colleagues
* Generous pay and benefits with a stable organization
* Career advancement and professional development programs
* Work-life balance fostered through flexible work options and wellness initiatives
Minimum Job Requirements
* Bachelor of Science in Engineering/Physical Science [Chemistry, Physics, or related] from an Engineering Accreditation Commission (EAC) Accreditation Board of Engineering and Technology (ABET) accredited program in the United States or designated equivalents from Canada or Mexico, the Washington Accord, or the list of substantially equivalent as documented by ABET AND 2 years of relevant experience.
* MS in Engineering /Physical science: No experience.
* PhD in Engineering/Physical science: No experience.
* There is a minimum Grade Point Average (GPA) requirement up to 4 years post-graduation at time of offer and confirmed by transcript. Beyond four years from graduation, engineering experience will supersede GPA as a requirement for hire.
* 3.0/4.0 minimum cumulative GPA for Bachelor degree
* 3.3 minimum cumulative GPA for Master degree
* 3.5 minimum cumulative GPA for PhD
Why Y-12?
You get #morethanajob. We encourage employees to achieve a healthy personal balance among home, work and the community. One of the ways we embrace work-life balance is by offering flexible work arrangements that provide alternatives to the traditional workweek, while still meeting business needs. Top talent and personal commitment mean more to our success than any other factors, so we reward our people with the kinds of benefits that make a positive difference in the quality of their lives. Benefits such as: medical plan, prescription drug plan, vision plan, dental plan, employer matched 401(k) savings plan, disability coverage, education reimbursement and many more. Want to stay healthy and fit but hate the cost of a gym membership? Take advantage of one of our onsite workout facilities and eat healthy in our onsite cafeterias. Much more than a workplace, at Y-12, you can build a career that lasts a lifetime.
Notes
The minimum education and experience for the lowest career level in the job posting range are listed under Minimum Job Requirements. Successful candidates hired into a higher career level than the minimum in the range must meet the requirements listed in the job leveling charts for the career level into which they are being hired.
If a range of Career Levels is posted, i.e., Senior Associate to Senior Specialist, internal applicants already in one of the Career Levels would come across at their current Career Level. Internal applicants currently in a lower level Career Level would move to the lowest posted Career Level.
Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy Q clearance is required.
This position may require entry into the Material Access Areas (MAA) and participation in the Human Reliability Program (10 C.F.R. Part 712), which requires successful competition of a DOE counterintelligence evaluation and may include a counterintelligence-scope polygraph examination.
This position may be categorized as a "designated position" identified by 10 C.F.R. Part 709, requiring successful completion of a DOE counterintelligence evaluation that may include a counterintelligence-scope polygraph examination.
CNS is a drug-free workplace. Candidates accepting a job offer will be required to pass a pre-placement physical, drug screening and background investigation. As an employee, you may be required to receive and maintain a security clearance from the United States Department of Energy in order to meet eligibility requirements for access to sensitive information or matter. U.S. citizenship is a requirement for security clearance applicants. All employees are subject to being randomly selected for drug testing without advance notification.
CNS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity, age, religion, national origin, ancestry, genetic information, disability or veteran status.
$63k-101k yearly est. 60d+ ago
Theatre Application Specialist II
What 3.7
Support specialist job in Knoxville, TN
What is the job?
The Theatre Application Specialist II is the behind-the-scenes tech producer ensuring every showtime runs without a glitch. This role supports and configures Regal's Point of Sale (POS) systems - the heartbeat of our theatre operations - making sure tickets are sold, popcorn is popped, and data flows as smoothly as a perfect opening weekend.
You'll test, troubleshoot, and fine-tune systems across our cinemas nationwide, ensuring every transaction, loyalty reward, and film listing performs flawlessly. Think of it as keeping the production rolling, so the magic never stops once the lights dim and the movie begins.
What will you be doing?
You'll configure, test, and support Regal's POS applications - from ticketing to kiosks - making sure every system cue hits on time.
You'll work with teams across Operations, Marketing, and Food Services to ensure theatre data is accurate and accessible - a true cross-department collaboration worthy of a franchise crossover.
You'll develop and execute test plans, ensuring all upgrades and new features get a successful premiere.
You'll document, maintain, and improve system processes - turning tech jargon into clear, actionable scripts.
You'll play a key role in quality assurance, ensuring our theatre technology earns five-star reviews from staff and guests alike.
About you
You're organized, analytical, and detail-oriented - the kind of person who catches continuity errors before they hit the screen.
You have a Bachelor's degree (or equivalent experience) in IT systems, computer science, or a related field.
You bring 2-4 years of experience in theatre IT or management - ideally with hands-on POS system expertise.
You're fluent in Microsoft tools, data analysis, and SQL - your digital editing suite for tech storytelling.
You're a strong communicator who thrives on teamwork, but can also take the lead when the spotlight's on you.
You will be a great fit if our values resonate with you: We Create, We Perform, We Inspire.
About Regal
Regal Cinemas - where movie magic meets unforgettable experiences!
At Regal, part of the Cineworld Group, every day is a celebration of film and entertainment. With over 9,000 screens across 10 countries, we bring the magic of movies to life - from Knoxville to the UK and beyond.
Our Theatre Support Office (TSO) is home to the teams who make the on-screen experience possible, from data and digital systems to guest experience innovations. At Regal, your work doesn't just support the business - it supports millions of movie moments across the globe.
Our Benefits
Free movie passes and discounted concessions
Discretionary annual bonus
Paid vacation time and sick leave
401(k) plan with company match
Summer half-day Fridays
Medical, dental, and vision insurance
Company-paid life and disability coverage
Opportunities to grow within a global entertainment brand
Inclusion & Belonging
At Regal Cineworld, diversity is part of the cast and inclusion is part of the script. We're committed to building a workplace where every voice is heard, every story matters, and every person belongs.
If you love movies, tech, and teamwork - this is your cue.
$63k-101k yearly est. 60d+ ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Support specialist job in Knoxville, TN
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$30k-40k yearly est. 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Support specialist job in Knoxville, TN
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-39k yearly est. 15h ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Morristown, TN
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$49k-66k yearly est. 5d ago
Program Specialist - Part-Time - South Knox Elementary
Boys & Girls Club of The Tennessee Valley 3.6
Support specialist job in Knoxville, TN
The Part-Time Program Specialistsupports the successful delivery of youth development programs with a focus on education, enrichment, and membership services. This role ensures a welcoming, organized, and safe environment while fostering academic success, healthy lifestyles, and positive character development.
Key Responsibilities:
Program Implementation & Youth Engagement
* Lead or support the delivery of engaging academic and enrichment activities in areas such as reading, STEM, and the arts.
* Adapt activities to meet the needs of youth with various learning styles and backgrounds.
* Offer tutoring or mentoring to support youth development and well-being.
* Ensure program areas are safe, inclusive, and responsive to member needs.
Educational & Grant Support
* Assist with planning and tracking lessons related to education-focused grants.
* Help collect pre/post-survey data and track attendance for grant compliance as needed.
* Communicate youth progress and concerns with parents, schools, and the Club Director.
Membership & Administrative Duties
* Welcome families and visitors, answering questions about programs and services.
* Assist with membership processing, attendance tracking, and maintaining accurate records in tracking systems.
* Help collect program fees and distribute communication materials to families.
* Support compliance for Child Care Certificate Programs and DHS reporting under the direction of senior staff.
Collaboration & Communication
* Build positive relationships with youth, families, school personnel, and staff.
* Promote Club activities and events, sharing updates with families and the community.
* Help coordinate special events, field trips, and Club celebrations.
$38k-56k yearly est. 28d ago
Help Desk Technician
Applylogic Consulting Group
Support specialist job in Clinton, TN
ApplyLogic is a fast-paced Service-Disabled Veteran-Owned Small-Business, headquartered in Vienna, VA. Our people are our greatest asset, and our company culture is grounded on that belief. We offer challenging and interesting work in a friendly and supportive environment. Through prime and subcontracts, we deliver best-in-class expertise to solve complex technical problems.
We're looking for talented Help Desk Technicians to join our team in Clinton, TN. This position supports a dynamic government client and provides Tier I technical assistance to end users. The ideal candidate is customer-focused, detail-oriented, and eager to grow their IT skills in a mission-driven environment. Candidates must be available to support a 24/7/365 service desk schedule.
Work Location:
Onsite - Work from one of our office locations.
Clearance:
Must be US citizen with the ability to obtain a Public Trust security clearance.
Primary Roles and Responsibilities:
Provide first-level technical support to end users by diagnosing and resolving basic hardware, software, and network issues.
Log all service requests and incidents in the ticketing system and ensure accurate, timely updates.
Follow established troubleshooting procedures and escalate issues as needed to higher-level support teams.
Deliver exceptional customer service by communicating clearly, staying professional under pressure, and maintaining a positive attitude.
Support standard operating procedures and contribute to the overall effectiveness of the service desk.
Required Knowledge and Experience:
High school diploma or equivalent.
0-2 years of experience in a technical support or customer service environment.
Basic understanding of computers, software, and network functionality.
Strong interpersonal and communication skills, with an ability to explain solutions in plain language.
Preferred Education, Experience, & Skills:
Prior help desk or call center experience.
Familiarity with Microsoft 365, Active Directory, or ticketing systems such as ServiceNow.
CompTIA A+ or equivalent certification.
Strong multitasking and problem-solving skills in a fast-paced environment.
$36k-59k yearly est. 60d+ ago
IT Help Desk Tech
First Horizon 3.9
Support specialist job in Maryville, TN
No sponsorship will be provided for this role.
Weekly Scheduled Hours: Monday - Friday 9am- 6pm ET
The Level 1 Help Desk Technician is responsible for providing technical support for First Horizon Bank employees who rely on technology to be the best at serving our customers.
Technicians will perform the essential tasks listed below:
Provide support for technology issues, including personal computers, printers and multi-functional devices, application support, software installs, password and access support, backup file restorations, email issues, internet access, and wireless device support as well as support for applications that are specific to the financial industry.
Provide support identified above through various channels, including Remote Desktop Management systems, Active Directory, Microsoft SCCM, CA ITCM, etc.
Provide accurate and complete description of the issue, inquiry or request in call record or incident management tracking application.
Follow step-by-step problem solving instructions prescribed in application run books, as well as perform necessary research for undocumented solutions as required.
Determine when field support is necessary and dispatch appropriate vendors.
Contribute to internal knowledge base, according to normal support triage, research and documentation.
Level 1 technicians escalate issues as necessary to Level 2 technicians.
Job Requirements (Knowledge, Skills and Abilities):
Good foundation of technical Knowledge and experience in troubleshooting a wide variety of PC hardware and software issues, is required.
Other areas of knowledge such as networking, database, server/client relationships is a plus.
Requires excellent customer service skills, analytical skills, sound judgment, and the ability to work effectively with end users, and IT team members and vendor partners
Experience working in an inbound help desk environment to include knowledge of responsibilities, processes, and procedures.
Excellent verbal and written communications skills
Excellent interpersonal and professional interaction skills
Self-motivated and directed, capable of independent decision making and prioritization of tasks
Knowledge of ServiceNow a plus
Minimum of 1 year in a similar job function required
Degree in IT related field or technical certifications a plus
Environment:
Work in performed in an office environment
Travel is rare but may be required as needed (less than 10%)
After hours availability required as needed for all helpdesk staff
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
Facebook
X formerly Twitter
LinkedIn
Instagram
YouTube
$42k-55k yearly est. 6d ago
IT Help Desk Support - Level II (Managed Services Provider / MSP)
K2 Staffing
Support specialist job in Knoxville, TN
Our client is a leading IT Solutions Company located in Knoxville, TN and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$36k-59k yearly est. 60d+ ago
Program Specialist - Part-Time - Alcoa Elementary
Boys & Girls Club of The Tennessee Valley 3.6
Support specialist job in Alcoa, TN
The Part-Time Program Specialistsupports the successful delivery of youth development programs with a focus on education, enrichment, and membership services. This role ensures a welcoming, organized, and safe environment while fostering academic success, healthy lifestyles, and positive character development.
Key Responsibilities:
Program Implementation & Youth Engagement
* Lead or support the delivery of engaging academic and enrichment activities in areas such as reading, STEM, and the arts.
* Adapt activities to meet the needs of youth with various learning styles and backgrounds.
* Offer tutoring or mentoring to support youth development and well-being.
* Ensure program areas are safe, inclusive, and responsive to member needs.
Educational & Grant Support
* Assist with planning and tracking lessons related to education-focused grants.
* Help collect pre/post-survey data and track attendance for grant compliance as needed.
* Communicate youth progress and concerns with parents, schools, and the Club Director.
Membership & Administrative Duties
* Welcome families and visitors, answering questions about programs and services.
* Assist with membership processing, attendance tracking, and maintaining accurate records in tracking systems.
* Help collect program fees and distribute communication materials to families.
* Support compliance for Child Care Certificate Programs and DHS reporting under the direction of senior staff.
Collaboration & Communication
* Build positive relationships with youth, families, school personnel, and staff.
* Promote Club activities and events, sharing updates with families and the community.
* Help coordinate special events, field trips, and Club celebrations.
$38k-56k yearly est. 28d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Knoxville, TN
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
How much does a support specialist earn in Maryville, TN?
The average support specialist in Maryville, TN earns between $24,000 and $60,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Maryville, TN
$38,000
What are the biggest employers of Support Specialists in Maryville, TN?
The biggest employers of Support Specialists in Maryville, TN are: