Support specialist jobs in Olympia, WA

IT Support + AV We are looking for an IT support technician to support growth in both Seattle and Bellevue, they want somebody able to work in both offices. -Troubleshooting Windows OS, Mac OS and Linux OS, IT network, AD, Office 365 and digital workspace technologies such as Okta, Atlassian, Slack, Confluence, Google Workspace, storage, JAMF, -Clearing tickets backlog, analysing issues and following up with end users, escalate technical issues, helping resolving problems and finding root cause within SLA; -Building good relationship with 3rd party software/hardware vendors; -AV Support (Google Meets) -Documentations $34.79 per hour + PTO federal holidays. W2 contract Requirements: -1-2 + years experience working as IT support/service desk; -Jira + AV Support -Excellent client facing and problem solving skills, creative thinking and sociable personality

We are seeking an experienced BIM Specialist to support our client's design-build operations across HVAC, Mechanical, Plumbing, and Renewable Energy systems. This role is responsible for developing and managing intelligent Revit and CAD models, supporting BIM coordination efforts, and contributing to prefab and fabrication workflows. The ideal candidate will bring a strong background in Revit modeling, detailing, and BIM standards, with a proactive approach to collaboration and innovation in construction technology. Work in close collaboration with the engineering, construction, and project management teams to coordinate designs for constructability. Key Responsibilities Develop and maintain detailed Revit models for HVAC, plumbing, and mechanical systems. Support fabrication and detailing processes with accurate, constructible BIM content. Participate in BIM coordination meetings and clash detection using Navisworks. Collaborate with engineers, project managers, and field teams throughout the construction lifecycle. Implement and uphold company BIM standards, CAD layering, and file management protocols. Assist in prefab planning and model-based workflows for construction efficiency. Generate construction documents and as-built models from markups and field input. Qualifications 5+ years of professional experience with Autodesk Revit in a construction or MEP environment. Strong understanding of detailing and fabrication workflows. Experience with prefab construction processes and BIM coordination. Proficiency in AutoCAD and Navisworks; BIM 360 experience is a plus. Familiarity with BIM standards and execution plans. 2-year degree in CAD, Drafting, or a related field (preferred). High level of attention to detail and ability to work independently. Strong communication skills and a positive, team-oriented attitude. Proficient with PC-based applications including Windows, Excel, and Word. High school diploma or GED. Excellent driving record. Ability to pass a background check and drug screen. Benefits: 401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives. KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate. This is an in-person position in our Seattle, Washington office. Essential Duties and Responsibilities Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance Support IT-led projects and system rollouts in a hands-on environment Troubleshoot user access issues on company devices Provide technical support for video conferencing systems and meetings Deliver user training on tools, applications, and IT policies Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution Research, evaluate, and recommend new technologies to improve IT processes Create, update, and manage IT process guides and training resources Provide IT support and onboarding for new and existing employees Assist with implementing and monitoring IT security measures Travel to KBC offices as needed to provide onsite support Preferred Qualifications Strong understanding of IT asset management and lifecycle processes Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms Familiarity with IT security best practices and access management Excellent communication skills with the ability to train and support non-technical users Strong problem-solving skills with the ability to prioritize multiple requests Experience working both independently and collaboratively across teams Education and Experience Bachelor's degree in Information Technology, Computer Science, or a related field 3+ years of experience in IT support, systems administration, or a related role The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.

Description The Associate Technical Services Support Specialist provides technical assistance to Tyler Technologies' clients and on-site staff, ensuring smooth operations of software, operating systems, and hardware. This role involves diagnosing and resolving technical issues, managing client interactions, and escalating complex problems as needed. The specialist documents all client interactions, prioritizes open calls, and adheres to service metrics and company policies. Additionally, the position includes supporting software installations and continuously improving knowledge of Tyler products and services through education and self-study. Responsibilities Provide general software, operating system and hardware phone support to Tyler Technical Support clients and on-site Implementation staff. Conduct first level diagnosis of system defects and notify Technical Support Product Managers of findings so the appropriate reports can be submitted. Resolve client inquiries and issues in a timely manner by working with Technical Support Specialists, Senior Technical Support Specialists and Technical Support Analysts; communicate resolution effectively through email communications. Document and record all aspects of client interactions in designated client management systems to promote transparency and understanding of technical issues. Manage open calls by identifying and prioritizing issues according to published policies. Escalate to senior team member or department member if situation is beyond technician's control and additional assistance is needed. Identify and meet service measurements and metrics on a daily, weekly, monthly and quarterly basis. Participate in formal education and self-study to gain knowledge of Tyler products and services. Provide assistance to clients for standard workstation install of client software for products in their subject matter area of expertise as needed, including but not limited to: FourJs, Munis Internet Updater, Tyler Content Manager, Tyler Cashiering and Tyler Reporting. Follow documented Tyler Technologies, Inc. policies and procedures. Respect the client's policies and procedures. Qualifications Bachelor's degree in computer science or business administration, or comparable work experience. Experience in ERP solutions, accounting software, accounting or computers. Proficiency using computers and exposure to relational databases or SQL desired. Excellent interpersonal and communication skills. Ability to prioritize and complete multiple tasks in a fast-paced, technical environment. Strong analytical and problem solving skills. Ability to work independently and in a team environment. Demonstrated ability to maintain a positive, professional attitude. New Hire Training Dates: Sept 22nd, 2025 - November 14th, 2025

Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff. Additional Information All your information will be kept confidential according to EEO guidelines.

Details: The IT Support Specialist provides frontline technical support, manages the lifecycle of employee devices, and ensures stable connectivity across regional offices and remote teams. This role serves as the primary IT support presence for the Kent headquarters and surrounding west coast offices, while also assisting remote employees. Responsibilities include employee onboarding/offboarding, network troubleshooting, and maintaining secure and reliable technology resources. The IT Support Specialist also partners closely with the Systems & Security Specialist on escalated issues and system integrity. Details: Essential DutiesHelpdesk Support Monitor the IT support inbox and ticketing system, responding to issues promptly. Resolve login/password resets, MFA re-enrollments, and Microsoft 365 application issues (Teams, Outlook, OneDrive). Troubleshoot laptops, printers, docking stations, webcams, monitors, and conference room AV. Document fixes with clear, user-friendly explanations. Escalate advanced or security-related issues to the Systems & Security Specialist. Device Lifecycle Management Track and manage laptop and phone inventory across multiple sites. Order, stage, configure, secure, and deploy devices with proper approvals. Ship equipment to remote staff or deliver/install onsite. Process device returns, reimage for reuse, and ensure proper recycling/disposal of retired equipment. Onboarding & Offboarding Prepare and configure laptops/phones for new hires; ship or set up in person. Conduct first-day IT orientation (logins, MFA, system introductions). Partner with HR and managers for smooth transitions. Collect and reimage equipment during offboarding, and promptly disable access and accounts. Field & Regional Support Provide onsite IT support during regular visits to headquarters and regional offices (Centennial, Aurora, Phoenix, Stockton, Rialto, Anchorage). Act as dedicated IT presence during visits for hands-on troubleshooting. Perform routine equipment checks (conference rooms, network hardware, shared workstations). Coordinate with local leaders on office technology needs. Support office expansions, moves, or technology upgrades. Documentation & Backup Maintain records for device staging, shipping, and troubleshooting. Contribute to the IT knowledge base (SharePoint/OneNote/Wiki/Trainual). Cross-train on Microsoft 365 administration (password resets, group creation, license assignments). Provide backup coverage for provisioning and access management. Networking & Connectivity Install, configure, and troubleshoot Wi-Fi (Peplink, eero) at regional offices. Partner with ISPs and vendors on internet or bandwidth issues. Provide basic support for office telephony (RingCentral phones, apps, headsets). Ensure conference rooms and collaboration spaces remain fully functional. Shared Team Responsibilities Provide backup coverage across IT functions to ensure continuity. Keep IT documentation accurate and updated. Travel as needed to regional offices to provide support. Participate in quarterly cross-training to balance team skill sets. Relevant ExperienceTechnical Support / Helpdesk (2-4 years) Tier 1 or Tier 2 helpdesk experience resolving end-user issues. Hands-on troubleshooting of laptops, phones, AV, and peripherals. Experience working with a ticketing system. Device Lifecycle & Asset Management (1-3 years) Deploying and securing laptops/phones. Managing inventory across multiple offices. Handling device returns, reimaging, and disposal. Networking & Connectivity (1-2 years) Basic network hardware troubleshooting (routers, Wi-Fi, access points). Partnering with ISPs/vendors for service issues. Exposure to VoIP systems (RingCentral or similar). Onboarding & Offboarding (1-3 years) Preparing devices and accounts for new hires. Delivering IT orientation for new employees. Coordinating device collection and account deactivation for offboarding. Regional / Field IT Support (1-2 years) Providing in-person support in office environments. Supporting remote or satellite offices. Assisting with IT setups, relocations, and upgrades. Cloud & Collaboration Tools Supporting Microsoft 365 (Outlook, Teams, OneDrive, SharePoint). Familiarity with MFA, password resets, and basic administration. Experience with AV and conference room systems. Pay Range: $34.00 - $37.00 per hour

Company: The Boeing Company Boeing Commercial Airplanes (BCA) is looking for an Engine Management Support Operations Specialist (Level 4 or 5) to join our 737 Narrowbody Delivery Center team in Everett, WA or Seattle, WA. Boeing is seeking an Engine Management Support Operations Specialist to support engine configuration accuracy and delivery execution across all Boeing narrowbody production and aircraft delivery programs. This position collaborates with Final Assembly and Delivery (FA&D), Engineering, Supply Chain, Quality, Operations and Customer Teams to ensure engines are correctly built, installed, tested, and documented for on-time, compliant aircraft delivery. The position works directly with Engine OEM teams to provide technical oversight, data-driven insights, and cross functional coordination to maintain propulsion systems integrity throughout the manufacturing lifecycle. Our team is currently hiring for a Senior (level 4) or Lead (level 5) Engine Management Operations Specialist Position Responsibilities Engine Build & Installation Support Support installation readiness and resolve discrepancies that may impact production flow or delivery milestones. Ensures engine configuration records are accurate including engine build packages, modification status, LLP, traceability of serialized parts & Airworthiness Directives to ensure compliance with regulatory requirements. Aircraft Manufacturing, Production Testing and Delivery Support Serve as a propulsion SME during pre-delivery activities, including engine runs, flight operations, compliance and borescope inspections) to ensure issues are resolved prior to FAA / Customer acceptance. Provide technical support to Liaison / Propulsion Engineering teams for engine related nonconformances, discrepancies and build issues. Supplier & OEM Coordination Collaborate with engine OEMs and suppliers to address quality concerns, part shortages, and technical inquiries impacting production. Lead/Integrate technical and operational guidance to resolve customer issues including comfort and commitment letters as required. Review supplier performance data and escalate issues affecting production health or delivery schedules. Executes cost recovery for production impacts that lead to operational disruption or delivery delays. Cross-Functional Integration Support Production rate increases by identifying constraints, analyzing engine OEM and supplier support plans, and recommending process improvements. Drive Root Cause investigations for engine installation, test, configuration anomalies and conformity inspections. Coordinate corrective action with Quality, Engineering, and Engine OEM partners. Basic Qualifications 10+ years of experience in engine operations, propulsion systems, manufacturing support, or related aerospace/aviation fields. 10+ years of experience problem solving and working in a cross-functional environments. 5+ years of experience interfacing with senior and executive leadership. Strong understanding of gas turbine engine systems, assembly processes, and regulatory compliance requirements. Experience interpreting technical drawings, build records, service manuals, and configuration documents. Experience negotiating and resolving customer concerns. Preferred Qualifications Experience in an aircraft production of final assembly environment. Familiarity with Boing Systems (CMES, REDARS, PDM, Velocity and configurations management tools). Understanding of FAA/EASA conformity, airworthiness release process and delivery documentation requirements. Experience coordinating with engine OEMs (GE, CMF, Pratt & Whitney, Rolls-Royce). Lean or Six Sigma Training Domestic and international travel as needed Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range (Level 4): $129,600 - $151,200 Summary pay range (Level 5): $154,800 - $180,600 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This is not an Export Control position. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Job Details Community Health Care - Training Center - Tacoma, WA Full Time High School Diploma or GED $24.47 - $29.24 Hourly Monday - Friday - 8:00am to 5:00pmDescription Community Health Care is a leading non-profit organization that offers quality health care to underserved patients in Pierce County. We provide comprehensive family practice care, including medical, dental, pharmacy, and behavioral health services in our seven clinics. We seek to continuously improve our commitment and service to our patients and community. We want you to join us in our mission to provide the highest quality healthcare with compassionate and accessible service for all. We offer a competitive benefits package including Medical, Dental, Paid Vacation, Sick Leave, 12 Paid Holidays, Life Insurance, Flexible Spending Account, Continuing Education, Employee Assistant Program and more! We are looking for IT Helpdesk/PC Support Technician to join our team. The PC Support Technician provides helpdesk and technical support related to the use and operation of network software, desktop PC's, printers, copiers and phones and related software and their connectivity to other computers in the Agency. This position involves extensive interaction with end users. They will help with installation, configuration and repair of desktop PC hardware, software installation and application support and helpdesk ticket/phone support resolution. In addition, oversee and perform as necessary, basic network maintenance such as backup, user setup, user account maintenance, Installation, configuration and repair of printers, faxes and copiers plus providing general support for end users such as orientation, problem assessment, and troubleshooting. Plus, other duties as assigned. Qualifications One-year Technical School, Community College or equivalent combination of education and experience plus a valid, current driver's license and automobile We encourage anyone with a relevant combination of education and experience to apply.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. We are seeking an Operations Support in Fife, WA! 9:30am - 6pm Monday - Friday About the Role: We are seeking a highly organized and customer-focused Operations Support to join our team. This role is critical in ensuring smooth day-to-day operations, coordinating logistics, and delivering exceptional service to our client, their customers and internal teams. Key Responsibilities: Dispatch and coordinate drivers/routes to ensure timely deliveries. Monitor delivery schedules and proactively resolve delays or issues. Serve as the primary point of contact for customer inquiries, complaints, and service requests. Maintain accurate records of dispatch activities, customer interactions, and service outcomes. Collaborate with vendors, our client and customer service teams to ensure operational efficiency. Use dispatch software and tools to manage workflows and communication. Provide real-time updates and support to our client and management. Identify and escalate operational challenges to management as needed. Company Benefits: Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Pay Range: $21-23.50 an hour *The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. You must be authorized to work for any employer in the U.S. #INDEED Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

VALLEY MEDICAL CENTER The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Technical Support Specialist II (Desktop Support) ROLE: Desktop Support DEPARTMENT: Information Technology, Technical Services. WORK HOURS: As required to fulfill responsibilities. REPORTS TO: Manager/Supervisor, Technical Services PREREQUISITES: * Minimum two (2) years of technical school or similar experience may replace schooling, required. * Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must. * Minimum two (2) years' experience with Wintel PC's and iOS / Apple products, required. * Demonstrated ability to install and repair PC hardware, software, printers, PC peripherals and related equipment via ticketing system. * Minimum two (2) years' experience with the installation or management of Windows 2K Networks. * Experience with Install and support of PC, laptop, tablet and mobile hardware and software via remote management tools (certifications from CompTIA, Microsoft or HDI are a plus). * Comptia A+ OR HDI Desktop Support Technician OR ITIL foundations OR Comptia Project+, required. * Experience with VDI, Citrix, and other virtual desktop technologies. QUALIFICATIONS: * Ability to work independently and in teams with exceptional customer service, troubleshooting, communication, and organizational skills. * Experience with currently installed computer and telephone equipment, operating systems, PC peripherals and desktop applications. * Install, configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment * Diligent, results-oriented work habits. Ability to diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. * Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated ability to understand and follow detailed instructions. * Demonstrated continued professional development. * Experience working with project management methodologies and acting as a project resource. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: Requires the ability to move PC's and printers weighing up to 50 lbs. Can tolerate all aspects of a hospital environment specifically in an operating room setting. Requires planning, organizing, and working on multiple tasks at one time. Tolerates ambiguity in instructions and work situations. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * High Level independent and team PC troubleshooting skills. Able to troubleshoot complicated, integrated systems. * Detailed documentation and organization skills. * Ability to mentor and assist onboarding new staff. * Keeps CIO/Manager/Supervisor informed of any major system problems. * Prepares for new and changed systems and operating environment by completing training programs as required. * Understands current and emerging technologies and health care trends. * Reports all compromises of security or information to Manager /Supervisor immediately. * Completes assigned tasks within designated time frames. * Operates equipment following established procedures. * Troubleshoots all hardware and software problems, taking appropriate corrective action, or escalates trouble ticket to Supervisor or analyst. Follows up on all problems insuring prompt resolution. * Provides after-hours support according to posted on-call schedule. * Documents all problems and their resolution according to department procedure. Updates, creates, assigns, follows-up, and closes open trouble tickets as needed. * Answers, logs, and follows up on all tickets assigned to Desktop Support queue. * Creates and/or maintains departmental documentation to reflect current environment and any system or procedural changes. TASK LIST: * Escalates technical trouble calls to technical support staff or appropriate resource. * Track equipment for RMA and work orders. * Maintains a trouble call clearance rate in accordance with departmental standards. * Maintain/update customer and equipment database records as well as tracks user problems for trends. * Maintains supplies as needed for production. Date Created: Revised: 7/19, 6/23 Grade: NC06 FLSA: E Cost Center: 8552 Job Qualifications: PREREQUISITES: * Minimum two (2) years of technical school or similar experience may replace schooling, required. * Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must. * Minimum two (2) years' experience with Wintel PC's and iOS / Apple products, required. * Demonstrated ability to install and repair PC hardware, software, printers, PC peripherals and related equipment via ticketing system. * Minimum two (2) years' experience with the installation or management of Windows 2K Networks. * Experience with Install and support of PC, laptop, tablet and mobile hardware and software via remote management tools (certifications from CompTIA, Microsoft or HDI are a plus). * Comptia A+ OR HDI Desktop Support Technician OR ITIL foundations OR Comptia Project+, required. * Experience with VDI, Citrix, and other virtual desktop technologies. QUALIFICATIONS: * Ability to work independently and in teams with exceptional customer service, troubleshooting, communication, and organizational skills. * Experience with currently installed computer and telephone equipment, operating systems, PC peripherals and desktop applications. * Install, configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment * Diligent, results-oriented work habits. Ability to diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. * Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated ability to understand and follow detailed instructions. * Demonstrated continued professional development. * Experience working with project management methodologies and acting as a project resource.

Truveta is the world's first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta' s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values. Truveta was born in the Pacific Northwest, but we have employees who live across the country. Our team enjoys the flexibility of a hybrid model and working from anywhere. In person attendance is required for one week during the year for Truveta Planning Week. For overall team productivity, we optimize meeting hours in the pacific time zone. We avoid scheduling recurring meetings that start after 3pm PT, however, ad hoc meetings occur between 8am-6pm Pacific time. #LI-remote Who We Need Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you. This Opportunity The Partner Success Associate will report to our Senior Manager of Partner Success & Operations and will focus on ensuring customer satisfaction by addressing inquiries, troubleshooting issues, and providing timely and effective solutions. This role is critical in maintaining strong relationships with Truveta's customers by delivering high-quality day-to-day assistance. Responsibilities Empower clients by providing exceptional support, seamless onboarding, and expert guidance on platform usage. Ensure a smooth and efficient research experience while continuously improving processes and sharing insights to enhance customer success. Serve as the point of contact for customer inquiries via email, providing timely and professional assistance. Troubleshoot and resolve customer issues, escalating complex cases to appropriate teams when necessary. Guide customers through new product features and user best practices. Identify recurring customer issues and work with the team to develop proactive solutions and improvements. Assist with scheduling, creating materials for, and tracking follow-ups required for key customer meetings. Track progress toward renewal goals and other customer success metrics. Collaborate with internal teams, including Product, Engineering, Analytics, and Customer Success, to address customer concerns effectively. Develop and update knowledge base articles, FAQs, and training materials to enhance customer self-service capabilities. Take on additional projects as needed, supporting Managers and Directors in their initiatives. Advocate for customers by providing feedback to improve product functionality and user experience. Maintain internal visibility at Truveta as a customer advocate and voice. Required Skills 2+ years of experience in customer support, technical support, or a related field. Experience with real world data or EHR is a plus. Strong problem-solving skills and ability to troubleshoot technical issues. Excellent written and verbal communication skills. Ability to work independently, take ownership of deliverables, and manage multiple tasks simultaneously. High attention to detail and ability to deliver accurate and timely solutions. Ability to simplify complex concepts and explain them effectively to customers. Experience with customer support tools such as ADO, Intercom, Salesforce, or similar platforms is a plus. Maintains a high degree of professionalism and enthusiasm. Why Truveta? Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional and everything in between. Join us as we build an amazing company together. We Offer: Interesting and meaningful work for every career stage Great benefits package Comprehensive benefits with strong medical, dental and vision insurance plans 401K plan Professional development & training opportunities for continuous learning Work/life autonomy via flexible work hours and flexible paid time off Generous parental leave Regular team activities (virtual and in-person as soon as we are able) The base pay for this position is $70,000 to $80,000. The pay range reflects the minimum and maximum target. Pay is based on several factors including location and may vary depending on job-related knowledge, skills, and experience. Certain roles are eligible for additional compensation such as incentive pay and stock options. If you are based in California, we encourage you to read this important information for California residents linked here. Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contractors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don't meet all of the requirements. Please note that all applicants must be authorized to work in the United States for any employer as we are unable to sponsor work visas or permits (e.g. F-1 OPT, H1-B) at this time. We appreciate your interest in the position and encourage you to explore future opportunities with us.

Join our Korum Hyundai as part of our Service Team. We are currently looking to fill this important role at our location in Puyallup, WA. As a member of our team, you will play a crucial part in providing excellent customer service to our customers. POSITION SUMMARY This position as a Service Support Specialist-Hyundai at Korum Automotive Group in Puyallup, WA, is a critical customer-facing role that demands the highest level of customer service and quality in all customer interactions. Responsibilities include assisting external customers in scheduling appointments for vehicle repair and maintenance, processing "we owe" requests, managing internal repair orders (such as pre-owned vehicle reconditioning), answering departmental phone calls, conducting customer follow-up and care calls, providing cashiering services as a backup to Service Advisors, and assisting with Service Porter functions. For experienced individuals, providing customer service as a Service Advisor during absences and working as a Warranty Specialist on a limited basis. Requirements include strong communication skills, attention to detail, ability to multitask, customer service experience, and willingness to build long-term customer relationships for superior service quality. Compensation ranges from $20.42 to $28.08 per hour, paid semi-monthly. Targeted Hiring Range: $20.42 to $24.25 Join a team at Korum Automotive Group dedicated to providing exceptional customer experiences and service quality, resulting in strong customer satisfaction in the Service Department. Assist customers with inquiries, concerns, and requests in a timely and professional manner. Handle customer complaints and provide appropriate solutions. Maintain a positive attitude and approach each interaction with empathy and understanding. Collaborate with team members to ensure customer satisfaction and retention. Requirements: High School Diploma or Equivalent Prior experience in customer service. Excellent communication and interpersonal skills. Computer skills and the ability to learn software that is provided by the dealership. Ability to obtain and maintain required certifications. Ability to multitask and work in a fast-paced environment. Strong problem-solving abilities and attention to detail. Valid Driver's License with acceptable driving record. Benefits: Medical / Dental / Vision Paid Time Off Employer-Paid Life Insurance Voluntary additional Life, Long-Term Disability, Critical Illness, Accident Insurance Employee Assistance Program (EAP) Paid Holidays 401(k) Salary Deferral Plan with Employer Match Vehicle Purchase Discount Program Discounts on Parts and Service Employee Events and Recognition Company-Paid Uniforms for Specified Positions Paid Training Based on Position Other Potential Compensation: Discretionary Bonuses Incentive Awards Employee Referral Bonuses Years of Service Award Bonuses About the Company: Korum Lincoln is a reputable company known for its commitment to providing exceptional service to our customers. We value our employees and offer a supportive work environment where you can thrive. Join us in delivering top-notch customer service and making a difference in the automotive industry.

Specialist Research Support I-KPWHRI Job Number: 1322842 Posting Date: Dec 4, 2024, 10:27:45 PM Description This Research Support Specialist is 50% on-site at our research clinic front desk in downtown Seattle. The schedule is two regular days and then an alternating third day. The primary focus at the front desk is to be first point of contact to greet research study participants. A strong fit for this position is someone with excellent customer service skills and the ability to juggle competing demands. On-site responsibilities also include opening and closing the clinic, answering occasional phone calls, helping with updating clinic standard operating procedures and completing back-office tasks as assigned, such as verifying the clocks and transporting regular clinic supply orders. Job Summary: Under the supervision of the Research Administrative Supervisor, provides specialized administrative support to research faculty and staff. Performs a variety of complex administrative duties throughout the continuum of the research project lifecycle, with a focus on grant application development and supporting the dissemination of results. Supports special projects and events as assigned. Work is highly deadline driven and at times confidential in nature. Normally receives general direction but works independently on assignments that are moderately complex in nature; expected to meet deadlines and apply judgment within established guidelines and procedures related to department and research study regulations. A six month training period is expected. Essential Responsibilities: Research Administrative Support: a) Performs specialized coding, documentation, and other accounting functions for processing of grant expenses and expense reimbursements according to federal regulations and Kaiser Foundation Health Plan of Washington policies. b) Coordinates schedules, manages calendars, and arranges appointments, meetings, and travel itineraries in compliance with federal regulations. c) Tracks financial information. d) Establishes, maintains, processes, and updates files, records, certificates, and/or other documents to meet internal and external audit requirements. e) Researches and orders office supplies. f) Operates a variety of office equipment. Scientific Support: a) Assists faculty with meeting funding agency requirements for grant submissions. Completes grant application forms. Reviews grant applications for accuracy. Formats manuscripts to meet journal requirements. Create figures and tables using research project data. Creates research project documents according to grant and IRB guidelines. b) Utilizes computer software programs (EndNote, Acrobat Professional, and Microsoft Office, etc.) on a daily basis. Communication, Process Improvement: a) May participate in institute wide committees and workgroups and administrative responsibilities (e.g. SharePoint site, Seminar support) b) Actively participates in RSS unit (attend and actively engage in unit meetings) c) Establishes a self-management system to meet deadlines and accuracy expectations for documents and emails. d) Creates desk manual to document work processes particular to the position to ease transitions in staffing and out of office coverage. Documents policies and procedures for own learnings. Training, Oversight, Mentoring: a) May provide training and orientation to newly hired Research Support Specialists. Qualifications Basic Qualifications: Experience Minimum one (1) year of experience working providing administrative support/receptionist services (or comparable) OR two (2) years of customer service experience. Intern or volunteer experience may be considered. Education High School Diploma or General Education Development (GED) required. License, Certification, Registration N/A Additional Requirements: Manage complex workload.Ability to understand and follow specific instructions and procedures.Operate basic office equipment.Communicate effectively, orally and in writing.MS Office.Records maintenance skills.Ability to rapidly learn new software and procedures.Arithmetic, reading, writing skills. Preferred Qualifications: Three (3) years of experience providing administrative support.Primary Location: Washington-Seattle-Met Park East Regular Scheduled Hours: 40 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri Start Time: 07:45 AM End Time: 04:15 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Job Level: Entry Level Job Category: Research and Development Public Department Name: Met Park East - Admin Services/HR Research OPS - 1130 Travel: No Employee Group: NUE-WA-04|NUE|Non Union Employee Posting Salary Low : 23.17 Posting Salary High: 29.98 Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.Click here for Important Additional Job Requirements. Share this job with a friend You may also share this job description with a friend by email or social media. All the relevant details will be included in the message. Click the button labeled Share that is next to Submit.

$500.00 Sign-on Bonus! We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and meet their own recovery goals. Peer Support Specialists provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Support Specialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge. Shifts Available: Full Time; DAYS Shift Hours and Days vary as needed Schedules may vary based on program needs and individual preferences. Typical shifts are as follows: Morning Shifts: Start between 8:00 AM - 9:00 AM and end between 5:00 PM - 6:00 PM, depending on start time and lunch break duration. Afternoon Shifts: One required per week, generally 11:00 AM - 7:30 PM or 8:00 PM, depending on lunch break. Weekends & Holidays: 9:00 AM - 5:30 PM. Weekend Requirement: Staff are required to work every other weekend. Expected starting wage is $21.10. The full wage range goes up to $22.91. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) High School Diploma or GED Peer Certification must be maintained throughout employment Obtain Certified Peer Counselor (CPC) through HCA prior to hire date and maintained throughout employment and certified by the Department of Health (DOH) as an Experience as a beneficiary of the Behavioral Health system of care Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. Willingness to use your personal vehicle to drive clients to appointments and groups, etc. Willingness to use the company vehicle to drive clients to appointments and groups, etc. Willingness to use your personal vehicle to attend meetings, etc. What's In It for You* Paid Time Off: For Full Time Employee it is 16.7 days in your first year Free CEUs, coaching, and mentorship Online University Tuition Discount and Company Scholarships Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Program of Assertive Community Treatment (PACT) serves individuals with severe and persistent mental illness who also experience difficulties with daily living activities. PACT services are delivered by a group of transdisciplinary mental health staff who work as a team and provide the majority of the treatment, rehabilitation, and support services consumers need to achieve their goals. The PACT team is mobile and delivers services in community locations to enable each consumer to find and live in their own residence and find and maintain work in community jobs rather than expecting the consumer to come to the program. Seventy-five percent or more of the services are provided outside of the program offices in locations that are comfortable and convenient for consumers. EOE AA M/F/V/Disability *May vary by location and position type Full Job Description will be provided if selected for an interview. Peer Employment, Peer Workforce If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

ABOUT US An unwavering pursuit of Excellence in Patient Care - Every Diagnosis, Every Day. This is what we stand for. CellNetix Pathology & Laboratories is headquartered in the Seattle area in our state-of-the-art Central Processing Laboratory. As one of the largest AP labs in the United States, with over 300 staff members and 60+ distinguished Pathologists, we offer some of the most technologically advanced resources and service menus in the region. In addition, our cutting-edge Molecular Laboratory with next-generation sequencing offers groundbreaking personalized medicine testing. Our lab continues to grow in technology and scientific advancement while offering our employees a wide array of training and career progression pathways in Administration, Laboratory and Hospital Support, Histology, Cytology, Infectious Diseases, Molecular, Grossing and more. If our mission of patient care resonates with you, Come Grow With Us in Pursuit of Excellence. The Support Services Specialist completes a wide variety of customer services tasks serving both our clients and our company's internal departments by phone, e-mail, fax and face-to-face communications. They help organize weekly tumor boards by preparing slides and accession consult cases as needed. They also pull reports, help solve problems, and support the pathologists. It is important that the Support Services Specialist abides by HIPAA regulations, practices and Personal Protective Equipment (PPE) procedures where appropriate as this position may be exposed to a number of environmental hazards. This position may be selected by supervisor as Lead with Lead responsibilities. Position Schedule: M-F 7:30am - 4:00pm Essential Duties: Phone calls through soft phone system including pathology report updates, scheduling & dispatching for pathology technician procedures, report revisions, test add-on requests, supply orders, doctor to doctor requests Process medical records requests for pathology reports and other documentation Intake and processing of fax and email communication Data entry using LIS system Tissue release requests to patients, funeral homes, legal entities or other 3rd parties Notification of critical results to clinician offices Create and print custom requisition forms for non-interfaced clients Clerical duties including internal mail distribution CRM data management including account and contact information as well as logging of each call Duplicate patient profile management Other duties as assigned Qualifications/Experience: * High school diploma * Medical terminology, preferred Physical Requirements: * Walking * Sitting/Computer & telephone use * In-Office Attendance required * Able to lift up to 20 lbs. Benefits: CellNetix offers a comprehensive benefits plan. * Medical, Vision, Prescription company paid options. * Employee only HSA $29.86/per month or Employee only PPO $52.47/per month. Dependent plans also available. * Dental company paid options. * Employee only $0.00/per month. Dependent plans also available. * 401K company match up to 4% * Paid Time Off (PTO) * 0-3 Years of Service: Accrue up to 15 days per year * 4-7 Years of Service: Accrue up to 20 days per year * 8-12 Years of Service: Accrue up to 25 days per year * 13+ Years of Service: Accrue up to 30 days per year * Holiday Pay * 6 paid holidays per year * 4 floating holidays per year * Company paid Life and Disability insurance. * Fully subsidized ORCA public transportation card and free parking at most sites. * Company paid Norton LifeLock Identity Protection. IMPORTANT NOTICE: As a healthcare organization we are committed to providing a healthy and safe environment. We require a criminal history background check and drug test for all final candidates. CellNetix is an equal opportunity employer. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, religion, color, national origin, age, sex, genetic information, the presence of a sensory, physical, or mental disability, or on any other basis protected by federal, state, or local law. CellNetix is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know. CellNetix follows the Centers for Disease Control and Prevention (CDC) vaccination recommendations for healthcare workers in addition to applicable Washington State laws. At present, there is no mandatory Covid-19 vaccination requirement for Washington State healthcare workers but employees may be subject to specific hospital system requirements for Covid-19 vaccination along with other vaccinations such as Hepatitis B or seasonal flu vaccines. Employees may be asked to submit proof of vaccination or declination/exemption prior to or during employment. *Any federal, state or local laws or public health mandates with more stringent vaccination requirements will supersede CellNetix policies and/or procedures.

Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff. Additional Information All your information will be kept confidential according to EEO guidelines.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military