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  • Information Technology Specialist

    KBC Advisors 4.1company rating

    Support specialist job in Seattle, WA

    KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives. KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate. This is an in-person position in our Seattle, Washington office. Essential Duties and Responsibilities Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance Support IT-led projects and system rollouts in a hands-on environment Troubleshoot user access issues on company devices Provide technical support for video conferencing systems and meetings Deliver user training on tools, applications, and IT policies Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution Research, evaluate, and recommend new technologies to improve IT processes Create, update, and manage IT process guides and training resources Provide IT support and onboarding for new and existing employees Assist with implementing and monitoring IT security measures Travel to KBC offices as needed to provide onsite support Preferred Qualifications Strong understanding of IT asset management and lifecycle processes Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms Familiarity with IT security best practices and access management Excellent communication skills with the ability to train and support non-technical users Strong problem-solving skills with the ability to prioritize multiple requests Experience working both independently and collaboratively across teams Education and Experience Bachelor's degree in Information Technology, Computer Science, or a related field 3+ years of experience in IT support, systems administration, or a related role The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.
    $67k-82k yearly 19h ago
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  • Sales Support Specialist

    Ram Mounts 4.0company rating

    Support specialist job in Seattle, WA

    Founded in 1995, National Products began supplying the world with our industry leading RAM Mounting Systems. Relied on by the world's most rugged industries, we serve motorcyclists, kayak fishers, delivery drivers, farmers, pilots, extreme sports enthusiasts, and others with mounting solutions for high vibration environments. We manufacture mounts for action cameras, tablets, phones, and other displays across nearly every mobile market. Made right here in Seattle, we are proud to offer a lifetime warranty on most products. Job Summary At National Products Inc, the Sales Support Specialist is a key role in the Sales Operations team connecting our customers with the things they need. Grow your Inside Sales CRM experience within a strong and established structure by focusing on order management and demand planning assistance for Fortune 500 companies. Our Sales Support Specialists work as a team to enhance customer success. Demand for RAM Mounts is at an all-time high and we want to capitalize on new market opportunities by reducing order friction and inspiring customers' new orders. Specific Duties Processing Purchase Orders and Order Revisions as backup Order Entry Capturing and updating precise and relevant customer details in our ERP software Supporting NPI's Account Management team on customer-specific solutions Provide order status updates and support customer requests Supporting operational process improvements to adhere with our ISO:9001 Quality system Proactively refine best practices to improve efficiencies of sales team Draft, update, and maintain Standard Operating Procedures (SOPs) to ensure clarity, accuracy, and alignment with current operational practices. Manage hundreds to thousands of customer support tickets weekly to prioritize customer needs. Skills and Qualifications Data entry experience requiring a high degree of accuracy Able to read and understand discrete PO's and communication skills to resolve discrepancies Production operations mindset, embracing FIFO/MTO order management principles Experience collaborating with buyers for forecast and discrepancy resolution between ERP and CRM systems Strong web-based application skills for support ticketing Clear verbal and written communication skills Highly organized task management skills Excellent time management and efficiency focus Education and Qualifications High school diploma required Work experience within just-in-time-delivery Original Equipment Manufacturing preferred Inside sales experience preferred Hourly Range: $25.00 - $30.00 Benefits Employer paid Medical, Dental, Vision, and Life Insurance Two weeks of PTO (up to 3 weeks with tenure) with seven paid holidays 401k with up to 4% employer match Additional paid parental leave beyond state/federal offerings Quarterly catered lunch events for all employees RAM Mounts product discounts Position Status: Full Time Position Location: Onsite A drug screening will also be required (THC or Marijuana not screened during pre-employment test).
    $25-30 hourly 4d ago
  • IT Support Analyst

    Hiya 4.0company rating

    Support specialist job in Seattle, WA

    About Us At Hiya, we're making calls safe, useful, and human again. Voice is the most human form of communication, yet it's become one of the least trusted. Spam, scams, and AI manipulation have eroded what was once a simple way to connect. Hiya is changing that. Each month our AI voice technology analyzes 28+ billion calls, protecting over 550 million users and 800+ businesses worldwide. Partnering with a growing global network including, AT&T, Samsung, British Telecom EE, Rogers, MasOrange,Bell Canada, MasMovil, and Virgin Media O2, we're not just stopping bad actors, we're helping people feel good and confident about picking up the phone again. This is a pivotal moment for voice. As new threats and technologies accelerate, so does demand for trusted voice communication. Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next. Join us. You won't just work on what voice is today, you'll shape what it becomes tomorrow: smarter, safer, and genuinely worth answering again. About the Position The IT Support Specialist is an individual contributor role focused on delivering reliable, high-quality IT support for employees across Seattle and remote teams in North America. This role is responsible for day-to-day IT operations including end-user support, device management, identity and access administration, and SaaS tooling. In addition to core IT responsibilities, this role supports the company's security and compliance efforts by assisting with SOC 2 and ISO 27001 audits. You will partner with Security and Coretech teams to collect and validate audit evidence, support control testing, and help ensure our internal systems meet security best practices. This role is ideal for someone who wants to excel in a foundational IT support position, spending most of their time supporting employees through core IT operations while gaining thoughtful, practical exposure to security and compliance initiatives. What You'll Do Core IT Support & Operations • Provide first- and second-line IT support for Seattle-based and remote employees • Manage device setup, configuration, maintenance, and troubleshooting for mac OS and Windows devices • Administer identity and access management through Okta (user lifecycle, MFA, access requests) • Support Google Workspace, Slack, Zoom, Atlassian, GitHub, and AI tools • Assist with onboarding, offboarding, and role changes • Support SaaS license management and inventory tracking • Document processes and continuously improve IT workflows • Collaborate with global IT and cross-functional teams Security & Compliance Support • Assist with annual SOC 2 and ISO 27001 audit cycles • Collect, organize, and validate audit evidence from systems such as Okta, Jamf, Google Workspace, AWS, and other cloud platforms • Support periodic control testing and playbook validation • Monitor and escalate security-related alerts and issues in partnership with Security • Help ensure security controls and IT best practices are consistently applied How You'll Spend Your Time • 50-60%: Day-to-day IT support and operations (end-user support, device management, access requests, SaaS administration) • 30-40%: Security, compliance, and audit support (SOC 2, ISO 27001 evidence collection, control validation, security tooling support) • The exact balance may shift by quarter depending on audit cycles and company priorities Qualities that will make you successful: • Strong IT support fundamentals and comfort handling day-to-day operational work • Interest in security and compliance, with an understanding of how to apply basic cybersecurity hygiene in daily IT operations, including principles like least privilege and secure access management. • Comfortable working with automation, scripting, or security tools to streamline evidence gathering and validation. • Organized and methodical, especially when handling documentation and evidence • Analytical and resourceful when navigating technical systems to solve problems • Comfortable working with both technical and non-technical stakeholders • Clear communicator who sets expectations and follows through • Curious, collaborative, and motivated by improving internal systems The person in this role must embody Hiya's key values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in open discussion, listening respectfully to others opinions and committing to decisions. The requirements listed in the job descriptions are guidelines. You don't have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you. How We Invest in You Compensation & Ownership Base Salary: $45,000-$81,000 Equity Compensation: ownership aligned with your impact and the company's growth Compensation is determined by role scope, skills, experience, location, and market data. Benefits & Support Employer-sponsored Insurance Medical, dental, and vision (PPO & HDHP); 50% dependent coverage Health, flexible spending, and dependent care accounts Life, AD&D, and accident coverage, with company-paid life and long-term disability 401(k) with 3% company match (via Fidelity) Flexible vacation policy and paid company holidays Paid parental leave Work-from-home equipment stipend $1,000 annually to invest in your learning and growth $1,000/year in charitable donation matching Team lunch 2x per week This position is based in Seattle, WA, USA. We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career. Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!
    $45k-81k yearly Auto-Apply 45d ago
  • National Support Specialist, Multivendor Services - Siemens

    Philips 4.7company rating

    Support specialist job in Seattle, WA

    Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence. Your role: * Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology. * Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars. * Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions. * Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance. * Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution. You're the right fit if: * You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax * Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills. * You have at least a high school diploma. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour. The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour. The pay range for this position in Washington is $43.16 to $69.06 per hour. The pay range for this position in California is $46.04 to $73.66 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
    $46-73.7 hourly Auto-Apply 15d ago
  • Fiscal Technician / Fiscal Support Specialist

    Elyon International, Inc.

    Support specialist job in Lacey, WA

    WHO WE ARE: ELYON provides the Program Management for its Channel of Commercial Technology companies in Government that consist of Small Businesses and New Technology start-ups. ELYON advocates for policies that can improve government services and maintain our government's competitive advantage, by bringing more technology into government programs. ELYON advocates on behalf of our nation's innovative, new technology and small businesses looking to work with the U.S. government. We do this by aligning the voice of our small business members with advocacy for change in federal policy that will make the government market more accessible to small businesses and the commercial technology ecosystem. The Channel's founding Technical Board Members include former government leaders and IT executives passionate about bringing best-of-breed technology to the government. We are seeking skilled and experienced FISCAL TECHNICIAN / FISCAL SUPPORT SPECIALIST to join our team! Successful ELYON employees possess the following traits: An ability to get things done: You are persistent, resourceful, results-oriented, and action oriented. You constantly plan ahead and foresee issues before they occur. Analytical: In order to improve your comprehension of the market and the demands and problems of your clients, you have good analytical abilities and are at ease reading quantitative data. Creative mind-set: You are able to solve problems creatively and swiftly adjust. You possess a thorough understanding of product management principles and the ability to apply them when analysing data and making recommendations. Emotional Intelligence: You have a strong sense of self and excellent perception of how important relationships function. You are upbeat, sympathetic, adaptable, and inquisitive. Your genuineness, warmth, and competence help you win the respect of your co-workers. Trustworthy: You have a strong sense of morality, principles, and purpose. You are trustworthy because of how you conduct yourself. You are a living example of the company's values. FISCAL TECHNICIAN / FISCAL SUPPORT SPECIALIST The Role This position works independently or under general supervision and often perform one or more fiscal support functions. Position provides support in fiscal, budget, or financial business areas. Apply principles of established procedures in recording, summarizing, and reporting fiscal activities in a variety of work areas such as recordkeeping, auditing, analysis, budgeting, payroll, travel, purchasing, and other types of fiscal operations. Prepare and maintain fiscal records while compiling and ensuring the accuracy of reports. Responsibilities * Processing daily deposit; Prepares, verifies, and controls input being processed, including responsibility for input * Preparing basic A/P payment documents; Maintains accounts and records * Maintains a record keeping system for recording budget transactions; Financial related data entry into the statewide accounting system (legacy system) * Fiscal related filing; Maintains and modifies fiscal record keeping systems, databases, and spreadsheets * General fiscal support to the Business and Financial Services Unit Education/Qualifications: * High school graduation or GED equivalency. * One to two years of general clerical or fiscal experience required. * Must be highly skilled or have mastery of MS Excel * Education usually can substitute year for year for experience. Only shortlisted candidates are going to be contacted Benefits: Paid sick leave, Medical/Dental (optional), 401 (k) Retirement Plan (optional), Employer Paid Life Insurance, Employer Paid Short Term Disability, Optional Life Insurance. ELYON International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $38k-67k yearly est. 6d ago
  • Information Technology Help Desk Intern

    Tacoma Community College 3.9company rating

    Support specialist job in Tacoma, WA

    Who We Are NOTE: This position is for currently enrolled TCC students only. If not currently enrolled as a college student please apply to the other listed positions and/or pools available on the TCC jobs/employment portal, thank you. * This recruitment is to establish an applicant pool for future vacancies. Individuals will be contacted as vacancies occur. Tacoma Community College is a public two-year institution that serves a diverse population of approximately 14,000 students. We embrace our identity as a community college and strongly encourage applications from candidates who recognize and honor the important role that equity, diversity, and inclusion brings to an educational community. Our stated mission is to create meaningful and relevant learning, inspire greater equity, and celebrate success in our lives and in our communities. We are recognized nationally as an, Achieving the Dream "leader college" and our faculty are engaged in innovative work to improve student retention and program completion. According to the Community College Survey of Student Engagement, TCC ranks high on measures of active learning and academic challenge, thanks to our creative and scholarly faculty. We seek to recruit and retain a workforce that: * Reflects the diversity of our community. * Values intellectual curiosity and innovative teaching. * Is attracted by the campus mission promoting equitable access to educational opportunities. * Cares about student success and collaborates on strategies to facilitate success for underrepresented populations. * Welcomes difference and models respectful interaction with others. * Engages effectively with the community both within and outside of TCC. Regional Setting For information on Tacoma and the surrounding area: ************************************************ Position Overview The Information Technology Developer intern will assist the IT office with the essential functions listed below. This internship works on a quarter-by-quarter basis. Essential Functions * Greet and welcome customers. * Use polite and professional behavior answering our IT Help Line. * Utilize our ticketing system to document and create service and support tickets. * Route tickets to the correct technical area or person for service. * Perform routine computer maintenance and repair, including but not limited to hardware and software installation, de-installation and troubleshooting. Setup, install, configure, test, move and decommission computers and peripherals according to accepted policies and procedures. * Setup, install, configure, test, move and decommission devices. * Perform related duties as assigned. Qualifications Minimum Qualifications * High school graduation or equivalent. * Familiarity with Microsoft Office applications. * Experience installing and removing hardware and software. * Experience with diagnosing and repairing minor hardware and software issues. * Professional and well organized communtication. Conditions of Employment * Successfully complete a background Check prior to employment. * Ability to lift/move computer equipment weighing up to 30 lbs, using proper lifting techniques. * Must be a current TCC student. The Successful Candidate Will Demonstrate * An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace. * Ethics and integrity. * Ability to follow directions and meet the demands of the department. * Good organizational skills and resourcefulness in problem-solving. * Familiarity with technical language. Application Process Application Materials Complete application packages must include the following: * Tacoma Community College online application. * Resume. Terms of Employment These part-time student hourly positions are bound by the WAC 357-04-045provisions above. Scheduled to work up 17 hours per week and on a quarter-by-quarter basis. The work location is the TCC main campus. The salary is $20.00-$20.00 per hour. TCC Part-time hourly and student employees including work study students, will accrue one hour of paid sick leave for every 40 hours worked. Hourly non-student employees may be applicable for comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: ****************************************** Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, ************; Kathryn Held, Section 504 Officer, Student Affairs Administration Office at ************. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Tacoma Community College Human Resources 6501 S 19th St Bldg. 14, Tacoma WA 98466 *********************************
    $20-20 hourly 8d ago
  • IT Helpdesk Technician

    Us Tech Solutions 4.4company rating

    Support specialist job in Seattle, WA

    Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff. Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-57k yearly est. 1d ago
  • IT Help Desk Technician

    Luckyeagle

    Support specialist job in Rochester, WA

    Management reserves the right to change the essential duties of this position description from time to time as necessary. Assists internal users with hardware and software issues related to desktops, laptops, printers, and other casino systems. Responsible for the documentation of all phases of the resolution process. This position ensures the confidentiality, security, and accuracy of guest's records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times. SUPERVISORY RESPONSIBILITY: This position does not have any supervisory responsibilities. ESSENTIAL FUNCTIONS: The essential function of the IT Help Desk Technician includes but is not limited to: Customer service is a top priority. Directly responsible for responding to calls and/or e-mails sent to the Casino's IT Help Desk in a timely and professional manner. Provide hardware and software support for Casino desktops, laptops, printers and other Casino systems. Directly responsible for documenting all phases of the troubleshooting process, including resolution and closing open work orders. Escalates issues to the next level of support when warranted. Understands and performs in accordance with the Casino's “Soaring Services Program.” Accountable for responsible and confidential handling of the Casino's System information. Understands the Casino's Disaster Plan and his/her responsibility. Understands and adheres to all regulatory, Tribal, Casino and department rules, regulations, policies and procedures. Performs other duties as assigned. EDUCATIONAL, SKILL AND EXPERIENCE REQUIREMENTS: A High School Diploma or GED is required for this position. A basic working knowledge of Information Technology equipment and systems is required. Must have one (1) years of technical training or related computer experience preferred, and six (6) months of experience in a computer related field, A+ Certification and additional experience with technical/electrical devices highly desired. This position requires knowledge of Microsoft Office, Outlook, Windows 8/7/XP/Vista and other Windows products, network operations, PC and application troubleshooting techniques highly desired. Must be able to work independently with minimal supervision and insure that projects are completed by or before the deadlines. Must be 21 and older and have the ability to obtain and retain a Washington State Class III Gaming License; successfully pass a pre-employment drug screen. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. While performing the duties of this position, the employee is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus. ENVIRONMENT: The environment characteristics describe here are representative of those a team member may encounter while performing the essential functions of the position. Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May also, from time-to-time be exposed to noise from slot machines, customers, music and public announcement system, as is common in a Casino and/or Hotel environment. Lucky Eagle Casino & Hotel operates in a 24/7 environment. PROPERTY REQUIREMENTS: In support of LEC&H's Pride in Property values, this position, like all LEC&H positions, assists with the daily cleaning of public and team member spaces, ensuring all team members properly cleaning (to property standards) and sanitized; examples of daily cleaning protocols include but are not limited to the cleaning of work areas, machines, equipment, using cleaning and sanitizing agents and report of any and all cleanliness issues.
    $38k-67k yearly est. Auto-Apply 23d ago
  • IT Support Specialist

    Openai 4.2company rating

    Support specialist job in Seattle, WA

    About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the Role As a Frontline IT Support Specialist, you'll be the first point of contact in our helpdesk for hardware, software, and network issues. You'll resolve incoming support requests, collaborate across teams to improve repeatable workflows such as onboarding and device imaging, and share ideas that make everyday work smoother for everyone. This role is based in our Seattle office and requires five days per week on site. Relocation assistance is available. In this role, you will: * Provide frontline helpdesk support: Serve as the primary contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests. * Improve support systems and processes: Work with cross-functional partners to identify opportunities for improvement, help create and maintain repeatable workflows, and contribute ideas during IT team meetings. * Participate in on-call rotation: Join a scheduled helpdesk on-call rotation for priority incidents. You might thrive in this role if you: * Bring strong technical expertise in mac OS (with working knowledge of Windows as a plus), identity and device management (Azure AD, Jamf, Intune), and enterprise collaboration tools such as Google Workspace, Office 365, Slack, and Atlassian products. * Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in every interaction. * Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement. * Show precision and attention to detail in your work, consistently delivering high-quality results. * Possess a customer-first mindset and the ability to clearly explain technical details to diverse audiences. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
    $35k-72k yearly est. 55d ago
  • IT Support Specialist

    Everglade Works

    Support specialist job in Seattle, WA

    Join Everglade Works Where IT Support Meets Innovation! Are you an IT Support Specialist looking for a remote opportunity where your skills are valued, your work makes a real impact, and you're part of a forward-thinking tech-driven company? At Everglade Works, we dont just offer jobs we build careers in IT where growth, innovation, and support go hand in hand. If you're passionate about problem-solving, customer service, and technology, we want you on our team! Position: Remote IT Support Specialist Location: Remote (USA-based candidates only) Pay: $40 - $55 per hour Employment Type: Full-Time / Part-Time (Flexible Scheduling Available) What You'll Do: Provide top-notch technical support Assist customers and internal teams with hardware, software, and network troubleshooting via phone, email, and remote access tools. Diagnose and resolve IT issues Identify problems, implement solutions, and escalate complex issues when necessary. Maintain system efficiency Monitor and optimize system performance, ensuring seamless IT operations. Set up and configure devices Support end-users with workstation setups, software installations, and updates. Security & Compliance Ensure cybersecurity best practices and compliance with company policies. Documentation & Reporting Maintain accurate records of support tickets, troubleshooting steps, and resolutions. Collaborate with IT teams Work closely with engineers and developers to enhance IT infrastructure and provide user-friendly solutions. Stay ahead of technology trends Participate in training sessions and stay up to date with the latest IT developments. What We are Looking For: Experience At least 2+ years in IT support, technical support, or help desk roles. Technical Expertise Proficiency with Windows, mac OS, Linux, cloud-based platforms, and enterprise IT systems. Networking Knowledge Understanding of TCP/IP, VPNs, DNS, firewalls, and remote access tools. Problem-Solving Skills Ability to troubleshoot and resolve technical issues efficiently. Customer Service Excellence Strong communication skills and a customer-first mindset. Certifications (Preferred but Not Required) CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent. U.S. Residency Requirement This role is open to U.S.-based candidates only due to compliance and security regulations. Why Join Everglade Works? At Everglade Works, we believe in investing in our people. Heres what you can expect when you become part of our team: Competitive Pay Earn $40 - $55 per hour based on experience and expertise. Flexible Work Schedule Choose full-time or part-time options that fit your lifestyle. Comprehensive Benefits Health, dental, vision, and life insurance for full-time employees. Generous PTO & Paid Holidays Because work-life balance matters. 401(k) with Company Match Secure your future with our retirement plan. Professional Growth Opportunities Training, certifications, and career advancement programs. Cutting-Edge Technology Work with the latest IT tools and innovative solutions. Collaborative & Inclusive Culture Be part of a team that values diversity, teamwork, and creativity. Home Office Stipend We support your remote work setup. How to Apply: Ready to elevate your IT career with Everglade Works? Submit your resume and a brief cover letter detailing your IT support experience and why you're the perfect fit for this role. We cant wait to meet you! Join us in shaping the future of IT support apply today!
    $40-55 hourly 60d+ ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Support specialist job in Tacoma, WA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $51k-74k yearly est. 60d+ ago
  • Service Desk Specialist III

    Astreya 4.3company rating

    Support specialist job in Seattle, WA

    What this Job Entails: The Service Desk Specialist III will support one of Astreya's key clients. The role will be responsible for troubleshooting desktop/computer and mobile device hardware and software issues while striving to deliver excellent customer service to the end-user. You need to be an eager learner and put the learning to practice in-line with company and client policies and procedures. Scope: Resolves a wide range of issues in creative ways Seasoned, experienced professional with a full understanding of their specialty Works on problems of a diverse scope Receives little instruction on day to day work, general instruction on new assignments Your Roles and Responsibilities: Use of client's ticketing system to track customer issues from initial diagnosis, through troubleshooting, and into resolution or escalation. Aid with computer and mobile hardware and software, printing, office products, electronic messaging and audio-visual technology. Conduct troubleshooting using documented procedures and available tools as well as your own independent research. Act as customer advocate/liaison to other support staff. Initiate escalations as appropriate to ensure management is aware of problems that are severe in nature or that exceed documented targets. Install and configure Computer and Mobile hardware and software in accordance with published policies/procedures. Deploy and recover computer and peripheral equipment. Install, configure, and support hardware, software and peripherals to end user devices. Perform IT-related Move/Add/Change duties for all employees. Perform IT-related setup, support, and breakdown for large meetings or convenings. Track IT hardware assets and their respective configurations for potential reuse or retirement. Create and document routine IT processes and procedures. Balance the demands of daily and routine assignments with long-term projects. Develop strong relationships with internal customers, vendors, affiliates, and peers. Maintain physical presence at designated service locations to support the employee base. Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Minimum 3-5 years of Service Desk/IT Help Desk experience in an enterprise environment. Demonstrates sound judgment in selecting methods and techniques for obtaining solutions Ability to work independently with minimal supervision Proactive and curious mindset Excellent coordination skills and a team player Ability to identify issues and escalate as needed Strong professional interpersonal and customer service skills Ability to resolve technical issues under pressure Demonstrated clear and effective verbal & written communication skills. Excellent Customer Service experience and follow through with attention to detail. Expertise with Windows operating system, Office 365 suite and other Microsoft applications and toolsets. Experience troubleshooting hardware and software for Android and iPhone devices in a professional office environment. Experience with mobile phone provisioning and set up in a professional office environment. Experience using an IT Knowledge Base and ticketing system, preferably ServiceNow. Experience applying ITSM best practices to Incident and Service Requests management. Knowledge of Entra ID. Preferred Qualifications: Apple Device Certification, Windows certifications, KCS certification, CompTIA A+, and/or other relevant certification or training. Experience utilizing AI platforms such as Microsoft Copilot or ChatGPT in your daily work and within support scenarios with end users. Working knowledge in the use of audio-visual equipment. Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $30.12 - $50.19 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through UHC Nationwide Vision provided by UHC Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program provided by Goomi Group Employee Assistance Program Wellness Days 401k Plan Basic and Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
    $30.1-50.2 hourly Auto-Apply 28d ago
  • Computer Field Tech Position- Kent WA

    BC Tech Pro 4.2company rating

    Support specialist job in Kent, WA

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Olympia, WA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $64k-93k yearly est. 22d ago
  • Support Specialist

    Collabera 4.5company rating

    Support specialist job in Seattle, WA

    Collabera is ranked among the top 10 Information Technology (IT) and professional staffing firms in the U.S., with more than $600 million in sales revenue and a global presence that represents approximately 14,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers Job Description Prepare audit sampling, execute auditing and deliver findings to Operations, Training, and internal partner management teams. Calibrate auditing processes between partner and internal teams Must be able to verify, document, and communicate audit results, develop an audit report, and evaluate the effectiveness of corrective action and follow up. Must be able to audit in a professional, ethical, and objective manner using and interpreting applicable standards or requirements, with an awareness of potential legal and financial ramifications Excellent time-management skills and organizational agility, including the ability to effectively balance multiple ongoing projects, tasks and priorities Develop creative methods and process for improving core metrics based on audit findings Ability to identify and articulate issues, translate them into business requirements and escalate issues appropriately Proven analytical and problem solving skills with attention to details; process improvement skills Demonstrated ability to lead and influence work of others Address special projects as necessary and adapt to the changing requirements of the business Ability to understand Seller's perspective and audit from their overall experience, not only the associates. Qualifications preferably in a quality process/documentation role supporting a customer service environment Strong analytical skills that can be used to identify patterns, outliers and opportunities Strong verbal and communication skills Ability to manage the stress of the position (for example, deadline pressures and ambiguity) Additional Information Client is looking for a candidate who is very proficent in ( Germen OR French) Language.
    $66k-90k yearly est. 1d ago
  • IT Help Desk Support - Level I (MSP)

    K2 Staffing

    Support specialist job in Renton, WA

    Job DescriptionSummary Our client is a leading IT Solutions Company in the Renton & Kent, WA areas (Southeast of Seattle). They are in need of a temporary Helpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Duties & Responsibilities Front line defense with customers calling in with technical issues Ability to properly hand calls off to more experienced technicians when needed Following tickets through the process until closure. Password resets IP Phone setup PC setup (i.e. software install, adding domains, etc) IT equipment installation Printer install (Canon/HP) Assisting onsite technical lead with various IT-related projects. New User On-boarding Qualifications & Requirements 2+years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification. Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system. Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Ninja, Kaseya, Datto, Continuum, Connectwise, etc. General understanding of software installation General understanding of printer installation Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. Employment Type: Full time Location: Renton, WA
    $38k-66k yearly est. 18d ago
  • IT Help Desk Support - Level I (MSP)

    K2 Staffing, LLC

    Support specialist job in Renton, WA

    Job DescriptionSummary Our client is a leading IT Solutions Company in the Renton & Kent, WA areas (Southeast of Seattle). They are in need of a temporary Helpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Duties & Responsibilities Front line defense with customers calling in with technical issues Ability to properly hand calls off to more experienced technicians when needed Following tickets through the process until closure. Password resets IP Phone setup PC setup (i.e. software install, adding domains, etc) IT equipment installation Printer install (Canon/HP) Assisting onsite technical lead with various IT-related projects. New User On-boarding Qualifications & Requirements 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification. Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system. Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Ninja, Kaseya, Datto, Continuum, Connectwise, etc. General understanding of software installation General understanding of printer installation Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic.
    $38k-66k yearly est. 18d ago
  • RFB Program Specialist

    Harbor Foods Group 3.0company rating

    Support specialist job in Lacey, WA

    The RFB Program Specialist supports Harbor Foods' Real Fresh Brands by providing comprehensive administrative and program management assistance to the RFB Team. This role is responsible for tracking programs, managing data, supporting product and promotional initiatives, and ensuring effective communication with customers and internal teams. The Specialist also facilitates the onboarding of new RFB Program locations and maintains program compliance and process documentation. Position reports to Product Manager - Real Fresh Brands at Harbor Corporate. We offer limited/some hybrid eligibility Compensation: $27-30/hour. Hourly: Full-Time Benefits Summary: Benefits for Harbor Team Members include vacation, sick time, personal floating holiday, paid holidays, medical, dental, vision, and life insurance, 401(k) retirement plan with a generous employer match and some great Harbor perks Responsibilities Essential Job Functions: RFB Support - Inclusive of reporting, tracking, data analysis and creation of new SOPs for Real Fresh Brands. Daily/Weekly functions to include: RFB reporting, tracking and data analysis New RFB customer onboarding process Program compliance tracking and enforcement Create and maintain RFB customer email lists to drive customer communications Review RFB TV Menu update requests for item compliance Update QSR & Coffee location finders on RFB websites Answer consumer inquiries from RFB websites Coordinate RFB initiatives Monthly and Recurring functions may include: LTO launches, tracking, and ongoing sales communications Assemble and distribute new item launch, and LTO, POS kits Update RFB cost of goods breakdowns and scannable order guides Manage procurement and distribution of RFB POS and uniform items Maintain, update, and assemble RFB Partner Handbooks & Job Aids Develop and send out RFB Program E-Newsletters using MailChimp system Event support- grand openings, samplings, tradeshows Create train the trainer SOPs Travel to implement new processes and RFB items with field trainers Product R & D in Lacey Create price factor models & comparisons for RFB products Projects may include: Create and maintain RFB Date Code Genie customer portal Build out and maintain RFB SharePoint New RFB sales sheets and flyers for sales team Implement customer satisfaction surveys Training videos Create spec sheets and nutritional information database for RFB items Qualifications Knowledge, Skills, and Abilities: Outstanding written and verbal communication Detail oriented and highly organized Must be a self-starter with good self-direction Ability to work alone and independently for long periods of time in a fast-paced environment where details and resourcefulness are key attributes Proactive attitude Education and Experience: HS diploma or equivalent MS Office Suite with focus on Outlook and Excel at an intermediate to advanced level Microsoft Dynamics NAV experience is a plus Direct experience within a fast-paced environment Previous administrative experience in foodservice, retail, or merchandising environments is strongly preferred Experience in Foodservice and Product R&D preferred Experience in training others preferred License and Certifications: ServSafe Manager Certification required
    $27-30 hourly Auto-Apply 22h ago
  • Social Service Support Specialist (SSSS) - Aspire House/Centralia

    State of Washington

    Support specialist job in Centralia, WA

    Our vision is to ensure that "Washington state's children and youth grow up safe and healthy- thriving physically, emotionally and academically, nurtured by family and community." Job Title: Social Service Support Specialist (SSSS) Location: Centralia, WA / Aspire House. (In the event of staff shortages, this position may be required to use a state vehicle to travel to other Placement Exception Facilities or DCYF field offices) Closes: 2/3/26 Salary: $21.56 - $28.80 hourly We are looking for a Social Service Support Specialist (SSSS) to join our team at the Centralia Aspire House Exception Facility. Placement Exception Facilities provide short-term living options for foster youth, aged 13 to 18, with high behavioral and mental health concerns who require high-level supervision and do not currently have a placement. These facilities can accommodate up to seven youth, with a staff-to-youth ratio of one SSS or support specialist for every three youth. Would you like a career where you make a significant difference in the lives of children? If so, apply today. Click here to learn more about DCYF. The Opportunity: This Social Service Support Specialist functions as direct care staff to youth staying at Aspire House and is tasked with providing appropriate supervision, emotional support, personal attention, and managing structured daily routines for the youth. This position will require the use of strong assessment, engagement, and de-escalation skills to support youth with complex mental health, developmental, and behavioral needs. The Social Service Support Specialist will always model positive pro-social behavior with youth and staff in Placement Exception Facilities. Some of what you will get to do: * Provide supervision and monitoring of all Aspire House youth. * Transport/monitor youth to and from school and community-based appointments. * Provide therapeutic engagement, including free play and directed activities. * Coach, mentor, and teach life skills. * Manage weekly/monthly appointment calendar. * Prepare, serve, and supervise meals. * Complete documentation in FAMLINK Required Qualifications: One year of paid/unpaid experience in one of the following: caring for children, social care, supervised volunteer experience in youth/child-oriented organizations, counseling youth, education, or home visitations. OR Two years of social service education from an accredited post-high school program may substitute for experience (30 semester or 45 quarter credits in a Social Services discipline). AND * The ability to take action to learn and grow. * The ability to take action to meet the needs of others. Note: The incumbent must successfully obtain a Washington State Food Handler card within 14 days of employment. Preferred/Desired Qualifications: * Associate's Degree and one year of experience in one of the following: caring for children, social care, supervised volunteer experience in youth/child-oriented organizations, counseling youth, education, and home visitations * Previous demonstrated experience using FAMLINK. * Previous demonstrated work experience in preparing records. How do I apply? Complete your applicant profile and attach the following: * Current resume detailing experience and education. * College transcripts - if applicable to qualifications (Unofficial transcripts are acceptable for application purposes.) Supplemental Information: The Department of Children, Youth, and Families (DCYF) is committed to Washington's children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway. The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability. Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. This recruitment may be used to fill multiple vacancies. This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: ***************** This position requires a minimum of at least two years of driving experience and a valid driver's license. The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment. Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org. Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S. Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214 or NGB Form 22, or other verification of military service. Please blackout (redact) the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here. For more information about this position or if you need an accommodation throughout the application/interview process, please contact DCYF recruiter. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at ************** or email ******************. Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at ************. 00709
    $21.6-28.8 hourly 1d ago
  • Biomedical Technician/Equipment Support Specialist

    Veterans Engineering

    Support specialist job in Seattle, WA

    Veterans Engineering is seeking a dedicated and skilled Biomedical Technician/Equipment Support Specialist II to join our growing team in the Management Consulting industry. In this role, you will leverage your technical knowledge and hands-on experience to support biomedical equipment and systems across various healthcare environments. You will be responsible for the installation, maintenance, and repair of complex medical devices, ensuring they operate safely and efficiently to improve patient care. Our ideal candidate is an innovative problem solver with a strong understanding of biomedical technology, capable of working both independently and collaboratively within a team. You will play a crucial role in training healthcare staff on the proper use of equipment while maintaining compliance with FDA regulations and industry standards. As part of our commitment to supporting veterans and their families, we value diversity and inclusivity within our workforce, and we encourage candidates with a military background to apply. This position offers competitive compensation, benefits, and opportunities for growth within our expanding organization. Responsibilities Install, calibrate, and maintain biomedical equipment to ensure optimal performance. Perform routine inspections, diagnostics, and preventive maintenance on a variety of medical devices. Troubleshoot and repair equipment failures, documenting issues and resolutions for compliance purposes. Provide technical support to healthcare staff, offering training and guidance on proper equipment usage. Ensure all biomedical equipment meets safety standards and regulations set by the FDA and other governing bodies. Maintain accurate records of maintenance activities and service reports in adherence to healthcare facility quality assurance measures. Collaborate with cross-functional teams to implement new technologies and improve equipment performance across the organization. Requirements A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. A minimum of two years of hospital or healthcare experience performing medical equipment maintenance. Travel Requirements Travel to client locations is required for this position and may vary based on project needs. EEO Statement Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws. We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.
    $38k-66k yearly est. Auto-Apply 60d+ ago

Learn more about support specialist jobs

How much does a support specialist earn in Olympia, WA?

The average support specialist in Olympia, WA earns between $27,000 and $55,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Olympia, WA

$39,000

What are the biggest employers of Support Specialists in Olympia, WA?

The biggest employers of Support Specialists in Olympia, WA are:
  1. Dsi
  2. CarringtonRES
  3. Commonwealth Medical Services
  4. State of Washington
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