Support specialist jobs in San Juan, TX

General Description Performs highly complex systems support work; Work involves providing customer support for county information technology systems and operating automated office equipment in a stand-alone, network, or mainframe environment; May train others; Works under close supervision, with moderate latitude for the use of initiative and independent judgment. Examples of Work Performed Provides routine technical assistance troubleshooting software and hardware problems, as well as problems involving office equipment such as phones, printers, and fax machines; recognizes and escalates difficult problems to a higher level of support. Provides assistance in the design, development, and maintenance of various system applications. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware or software. Coordinates and/or reviews and prioritizes incoming operational issues and requests for technical assistance related to computers, software, and standard office equipment; identifies and logs the type of problem; and monitors the status to ensure a timely resolution. Maintains records of daily data communication transactions, problems, remedial actions taken, and installation activities. Maintains necessary security controls over software. Sets up equipment for employee use and performs or ensures proper installation of cables, operating systems, or appropriate software. Troubleshoots and resolves computer-related problems. Develops training manuals and procedures and trains users in the proper use of hardware or software. Prepares reports on systems efficiency and utilization. May assist in the review and recommendation of the procurement and inventory of information resources hardware or software. May prepare, develop, and update personal computer and mainframe application programs. May serve as lead worker providing direction to others. Performs related work as assigned. Education and Experience Graduation from an accredited four (4) year college or university in Computer Science, Information Systems or related field . * Two (2) years of related experience may be substituted for one (1) year of education. Two (2) years of experience in systems support work. Certificates, Licenses and Registration: Must have a current valid Texas motor vehicle operator's license. Must be able to be insured by the County's insurance carrier. Knowledge, Skills and Abilities Knowledge of the practices, principles, and techniques of computer operation, of information systems, of computer software and hardware, of information security policies and procedures, and of local and wide area networks and database administration. Skill in the support of computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to troubleshoot and repair equipment, to communicate effectively, and to serve as lead worker providing direction to others. The County of Hidalgo offers a full range of employee benefit programs for eligible employees, retirees, and their families. For more information, please Click Here 01 Did you graduate from an accredited four (4) year college or university in Computer Science, Information Systems or related field? * Yes * No 02 Do you have two (2) years of experience in systems support work? * Yes * No 03 How many years of experience do you have in this field? Required Question Employer Hidalgo County Address 505 S. McColl Rd., Suite A Edinburg, Texas, 78539 Phone ************ Website *****************************

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $63,163 to - $98,422 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 11 - 12 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-11: Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as: * Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics). * Identifying and recommending solutions to a wide range of administrative problems. * Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies. * Preparing preliminary and finished reports and documents. * Representing the office in dealings with vendors and personnel from administrative support organizations. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Minimum Qualifications for GS-12: Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as: * Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables. * Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports. * Providing advice on a variety of administrative and management programs and procedures. * Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions. * Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01//2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Full-time Description Thurmond Eye Associates has been serving Hidalgo, Starr, and Cameron Counties for over 60 years, and is proud to be the leading ophthalmic group in the community. We offer a full spectrum of ophthalmic medical and surgical treatments so that all options are available to our patients. Thurmond Eye Associates is committed to the delivery of personalized eye care of the highest quality. Not only do we value our patients, but we are also passionate about our staff. Our amazing leadership team is committed to cultivating and maintaining an employee centric work environment where every employee has a voice and a platform to share their ideas and suggestions, are encouraged and incentivized to broaden their education and training and are invited to participate in the numerous employee activities offered monthly. The Patient Support Agent (call center representative) position allows you to provide a welcoming environment to both our patients and providers. This position is responsible to schedule patients with our providers via incoming and outbound calls with a focus on customer service. Provides operational support in delivery of patient care in a call setting environment. Responsible for answering phones in a timely and professional manner, scheduling appointments, obtain and input insurance information, and direct calls accordingly. Adhere to schedule rules as established by the facility and providers. Job Responsibilities Communicates in a cordial, professional manner with patients via phone. Completes new patient registration (inputting demographic information, insurance information, etc.) and patient appointment information for incoming callers to appropriate facility/provider. Logs all patient communication within patient chart during or after patient call. Fills patient cancellation slots efficiently in keeping schedules booked for the providers. Improves positive patient satisfaction outcomes by assuring that all quality measures are met in regard to our patients' experience. Updates computer referring physician data base, as needed. Works with online scheduling system and EHR. Verifies patient data and insurance to ensure it is updated for accurate billings. Responds to patient concerns or refers to leadership as needed. Requirements Education and Experience High school diploma or equivalent, preferred Call Center, Customer Service or other related experience, preferred Bilingual (English/Spanish), required Knowledge, Skills & Abilities Customer Service Possesses medical knowledge as it relates to patient coordination of ophthalmic care. Ability to utilize a desktop computer, keyboard, mouse and headset Acquainted with common ocular symptoms and complaints Physical Requirements Sitting for extended periods of time Requires using hands to handle, control, or feel objects, tools, or controls Requires repetitive movement

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

The Program Support Specialist supports the mission of C2 GPS by providing operational support to the workforce center staff and provides technical support for workforce customers within the Child Care Department. ESSENTIAL FUNCTIONS: Reviews and examines compliance reports to ensure alignment with program requirements. Monitors contacts and communications with customers. Coordinates required participation hours for customers and files documentation in the customer's original case file. Participates in customer hearings and submits relevant documentation to appropriate parties. Seeks out new ways to improve workforce services to meet labor market needs. Performs other related duties as assigned. REQUIRED SKILLS/ABILITIES: Knowledge of workforce development. Knowledge of word processing, spreadsheet, technology, and computer skills. Exceptional customer service and interpersonal skills. Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented. Excellent verbal and written communication skills, to include documentation. Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public. Ability to develop strategies and solutions. EDUCATION AND EXPERIENCE: High School Diploma or GED required. Valid driver's license and proof of insurance with safe driving record. One year of relevant experience preferred. Bilingual in English and Spanish strongly preferred. PHYSICAL DEMANDS: Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel required. Flexible hours may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. ------------------------------------------------------------------------------------------------------------------------ COMPANY OVERVIEW: C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers. At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference. Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work. Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you'll also gain access to a competitive benefits plan that enhances your work-life balance. Let's make a difference together! Health Insurance (with low-cost options for employee-only plans Wellness Reimbursement Generous Paid Time Off Paid Parental Leave 401(K) with 100% Employer Match up to 6% of individual contributions Dental Vision Life Insurance Short and Long Term Disability Pet Insurance EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications. JOB CODE: 8810N5 - PSS

The Program Support Specialist supports the mission of C2 GPS by providing operational support to the workforce center staff and provides technical support for workforce customers within the Child Care Department. ESSENTIAL FUNCTIONS: * Reviews and examines compliance reports to ensure alignment with program requirements. * Monitors contacts and communications with customers. Coordinates required participation hours for customers and files documentation in the customer's original case file. * Participates in customer hearings and submits relevant documentation to appropriate parties. * Seeks out new ways to improve workforce services to meet labor market needs. * Performs other related duties as assigned. REQUIRED SKILLS/ABILITIES: * Knowledge of workforce development. * Knowledge of word processing, spreadsheet, technology, and computer skills. * Exceptional customer service and interpersonal skills. * Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented. * Excellent verbal and written communication skills, to include documentation. * Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public. * Ability to develop strategies and solutions. EDUCATION AND EXPERIENCE: * High School Diploma or GED required. * Valid driver's license and proof of insurance with safe driving record. * One year of relevant experience preferred. * Bilingual in English and Spanish strongly preferred. PHYSICAL DEMANDS: Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel required. Flexible hours may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * ----------------------------------------------------------------------------------------------------------------------- COMPANY OVERVIEW: C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers. At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference. Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work. Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you'll also gain access to a competitive benefits plan that enhances your work-life balance. Let's make a difference together! * Health Insurance (with low-cost options for employee-only plans * Wellness Reimbursement * Generous Paid Time Off * Paid Parental Leave * 401(K) with 100% Employer Match up to 6% of individual contributions * Dental * Vision * Life Insurance * Short and Long Term Disability * Pet Insurance EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications. JOB CODE: 8810N5 - PSS

Job DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support ???? Job Type: Independent Contractor (1099) ???? Pay: $35/hour (on-site) ???? Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply ???? Intro Call - A recruiter will contact you for a quick chat ???? Onboarding - Complete paperwork and tax forms electronically ???? Background Check - Mandatory before activation ???? Set Your Availability - You enter your availability in our tech portal ???? Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.

Benefits: Dental insurance Employee discounts Paid time off Vision insurance An ideal candidate would be very detailed-oriented and **highly proficient in Excel** and Word. The candidate would be expected to work in a fast paced environment, be someone who enjoys research and can learn quickly, prioritize, and multi-task. Also, the ideal candidate would have an outgoing personality that enjoys helping others? The candidate will perform Internet Sales, Maintenance of website, answering telephones, processing paperwork, providing customer assistance, make outbound phone calls, data processing, and working with various industry computer programs. Previous customer service experience and Proficiency in EXCEL is required. Experience with working on back end ERP Systems. This is a Full-Time position with hours of 8am-5pm Monday-Friday Saturday 8am-12pm. Compensation: $14.50 - $17.50 per hour Since 1964, Central Plumbing and Electric Supply has provided quality products and unequaled service to the construction industry. Plumbers and electricians, as well as "do-it-yourself" end users have depended on our large "on-hand" inventories, convenient locations and competitive pricing for their successes. Our customers appreciate the knowledge, expertise and courteous service they receive from our staff. This is facilitated by the fact that the vast majority of our employees have been with our company for 10 years or more. We remain committed to constantly update our knowledge, resources and services. With our recent acquisition of Stevenson's Appliances, we plan on continuing to provide the same high-quality and attentive service that their customers have come to expect. Stevenson's showcases a variety of ranges, refrigerators, cook-tops, dishwashers, washers, dryers, wall-ovens, and more. Our goal is to provide each of our customers with great value, regardless of whether that customer is a commercial contractor, industrial user or individual consumer.

Job Description COMMUNICATIONS/COMPUTER TECHNICIAN II MAY DRIVE TO VARIOUS CAMERON COUNTY LOCATIONS Salary: 112 - $37,678.00 minimum salary Purpose of Classification Performs technical work in support of assigned IT programs or communications function. Duties include providing support and assistance to all Cameron county personnel on a computer or any devices such as a printer, scanner, or laptop and providing remote assistance through a remote-control software or through the phone. Positions in this class perform routine technology maintenance and identify needed corrective actions to resolve discrepancies; answer information technology questions; and maintain systems documents and records. Essential Functions The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Installs and configures software on new personal computers with related peripherals; installs, sets up and configures voice and data communication systems; troubleshoots, resolves and documents applications and software issues; performs routine and preventive maintenance on communications and/or computer equipment. Receives and processes service requests for assigned department. Reviews documents for completeness and accuracy; pair documents to related information such as matching purchase orders to invoices and/or matching payments to account files/billings, etc.; codes information to ensure accurate processing, and that appropriate department/program is credited or debited. Runs weekly reports of service request/work order progress; copies and/or distributes reports; establishes and maintains both automated and manual accounting records and files; and performs record retention tasks as dictated by County policy. Prepares, reviews, and processes purchasing documents. Maintains assigned inventory; prepares purchase orders for needed software, communications, materials, equipment, and supplies; receives and distributes incoming shipments; reviews and forwards for payment. Prepares various department network documents requiring knowledge of department policies, programs, and procedures and which may involve researching, compiling, analyzing, retrieving and/or summarizing data. Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned technology functions; serves as liaison between supervisors, vendors, and other departments in regards to purchasing policies and activities. Additional Functions Performs other related duties as required. Minimum Qualifications High School Diploma or GED; supplemented by two (2) years of experience performing technical support and/or telecommunications work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Associate's Degree in Computer Technology, Computer Information Systems or Computer Science preferred. ADA Compliance Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station. Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions. This position is subject to a six (6) month probationary period prior to Civil Service eligibility. Must submit to a Civil Service Clerical Exam. Benefits: Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System, and Paid Holidays. Cameron County has a mandatory direct deposit payroll program. AA/EEO/MFD EMPLOYER

SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on desktops, laptops, and tablets. This is a 1099 independent contractor position. When you partner with SMARTECH you talk to real people that want you to succeed. We offer several industry certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume! Key Responsibilities/Outcome: IMMEDIATE NEED TO HIRE-COMPUTER HARDWARE TECHNICIAN-MEDFORD, OR WHAT WE DO: Hardware Replacement/Repair: Desktops, Laptops, Servers, Printers, and POS systems. Why Join Us? Do you prefer to focus on hardware components instead of software issues or endless password reset tickets? Do you have experience tinkering with devices, computers, or laptops? Here you will have the freedom to decide how busy you can be and how much money you want to make. Our customers come from all backgrounds: You may be fixing a computer in a home or office setting. Successful candidates start their day at home, checking their queue and contacting clients before heading out to pick up components and travel to client locations. Normal coverage area is 100 miles radius of parts pick up. Job Expectation: Complete and pass Client Certifications within 3 days. Good Time Management you will be traveling to client locations to repair equipment. Laptop/Desktop Hardware experience. Have your own Tools and ESD protection. Use Computer/Mobile to receive and manage repair requests. Access to client training site. Basic Qualifications: Must be legally authorized to work in the United States. Must have a valid driver's license and vehicle. Must be able to pass required certifications. Must have computer hardware experience. Must have own tools Working Place: Pharr, TX, United States Department : Unisys

Class A CDL Solo Truck Driver - RECENT GRADUATES OK! *****Please read to make sure you qualify :) Average $1500.00+ Weekly Monthly Performance bonuses Tuition Reimbursement program 2 WEEKS OUT-2 DAYS HOME- OTR and Regional positions available Gain 3 months of experience and transfer to local No touch freight Weekly Pay via Direct Deposit Great Benefits Great pay! You can take your truck home REQUIREMENTS: Must be at least 21 Years of Age No experience necessary-WILL TRAIN. Must have a valid CDL If no experience-MUST HAVE 120 HOURS VIA TRUCK DRIVING SCHOOL No Sap drivers Clean criminal background No more than 2 MV's in the last 2 years No 15 mph over speeding tickets No year long gaps of unemployment in the last 7 years unless in school-self employment has to be verifiable Can't be terminated from the last trucking position Must be able to pass a hair test No DUI/DWI BENEFITS: 401(k) Dental insurance Employee assistance program Health insurance Paid orientation Paid toll fees Paid training Referral program Vision insurance Newer Freightliner-Double beds-refrigerators- No cameras on driver Pet and passenger friendly 100's of terminals across the US Language: English (Required) License/Certification: CDL A (Required) APPLY TODAY FOR MORE DETAILS-Please be prepared to complete a short 5 minute application upon contact. :)

To advise and provide consultation to computer users on various skill levels regarding the effective use of computer resources. Responsible for providing routine information to faculty, staff, students, and various other groups regarding computers and their usage. Description of Duties * Consults with users on the use of computers and provide solutions in resolving routine computer related problems. * Provides routine computer services to all departments and other groups. * Installs, maintains, repairs, and provides support for computer hardware and software. * Performs or assists in performing the analysis, development, and testing of systems and procedures. * Performs service calls, either on-site or by telephone, on computers for problem solving and trouble shooting. * Performs or assists in performing the preparation of training literature and materials and the training or classroom lecture of staff, faculty, and/or students. * Researches, reviews and recommends computer products, services and trends to support user short and long term planning and purchases. * Installs and maintains computer networks. * Keeps up to date on new and developing technology. * Performs other duties as assigned. Supervision Received General supervision from assigned supervisor. Supervision Given Generally none, but in some departments may supervise clerical, direct wage or work study employees. Required Education 60 hours of undergraduate course work including 12 hours in information systems or computer science/MIS. Equivalent work experience in performing the stated duties may be substituted on a 1-on-1 basis. Preferred Education Associates Degree in Computer Science, MIS or a related field. Licenses/Certifications None. Required Experience Two (2) years experience relating to computer hardware/software or four (4) years of related experience without required coursework. Preferred Experience The above required experience acquired in the university environment. Equipment Use of standard office equipment, use of computer hardware, software and applications. Preferred: Knowledge of various third party applications and computer networking systems, their components, functions and capabilities. Working Conditions Needs to be able to successfully perform all required duties. Indoor office environment. UTRGV is a distributed institution, which may require presence at multiple locations throughout the Rio Grande Valley. Other Must be able to move between buildings to perform on site service. Works with electronic equipment, necessitating normal caution and safety procedures. Must be able to stoop, bend, reach, climb ladders and stairs to install and maintain equipment and cables. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position. Physical Capabilities N/A Employment Category Full-Time Minimum Salary Commensurate with Experience Posted Salary Commensurate with Experience Position Available Date 12/05/2025 Grant Funded Position No If Yes, Provide Grant Expiration Date

Join the City of Pharr as a Full-Time Helpdesk Specialist II professional, where your contributions directly impact the community! This onsite role offers an engaging environment where problem-solving skills and customer-centricity are paramount. Collaborate with innovative teams, tackle diverse technical challenges, and enhance your skills in a forward-thinking atmosphere that values energy and professionalism. With a competitive pay of $30,000.00, you'll be rewarded for your dedication to delivering exceptional service. Immerse yourself in a culture that appreciates your expertise and fosters continuous growth. Engage with a dynamic team and become an essential part of our mission to serve the residents of Pharr, TX. You will have benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Embrace this opportunity to advance your career while making a meaningful difference! Your role as a Helpdesk Specialist II As a Full-Time Helpdesk Specialist II at the City of Pharr, you will play a vital role under the general supervision of the Customer Service Manager. Your primary responsibility will be to identify, troubleshoot, and resolve issues faced by users across various applications and desktop systems. You will provide exceptional technical support to end-users from the City of Pharr and TEAMPHARR.NET customers, addressing concerns related to computer hardware, software, and Internet connectivity. Engaging in both phone support and remote connections, you will ensure a seamless experience for users. Additionally, you will track and communicate the status of incident responses, adhering to established protocols for configuration changes, updates, and upgrades. Your expertise will significantly contribute to enhancing customer satisfaction while fostering a culture of innovation and problem-solving within the team. What matters most To excel as a Full-Time Helpdesk Specialist II at the City of Pharr, you will need a robust skill set that aligns with the demands of the position. A strong knowledge of computer systems is essential, as you will be troubleshooting various applications and desktop environments. Familiarity with work order tracking systems will help you efficiently manage and document incidents. Proficiency in Microsoft Word, PowerPoint, and Excel is crucial for preparing reports and communication materials. Additionally, excellent verbal and written communication skills in both English and Spanish are necessary to effectively assist a diverse clientele and ensure clear, concise support. This combination of technical proficiency and interpersonal skills will empower you to thrive in this dynamic, customer-focused role while enhancing the overall user experience within the City of Pharr and TEAMPHARR.NET. Knowledge and skills required for the position are: Knowledge of computer systems. Knowledge of work order tracking computer systems. Proficient in computer software such as Microsoft Word, PowerPoint, Excel. Excellent verbal and written communications skills in both English and Spanish. Get started with our team! If you think this part-time job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck! Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Seeks a Pedagogical Support Specialist | Instructional Coaching (Administrators, Teachers, Coaches) [LFCISD0026025] for Program Support on a Exempt W2: No Overtime Pay Basis Technical Element located Los Fresnos, TX 78566 Across The CONUS - Southwest Area - Rio Grande Valley Region supporting 0 a Los Fresnos, Texas Consolidated Independent School District (CISD) which serves approximately 10,565 students across 14 schools. Recognized for strong academic performance, the district offers 18 Advanced Placement courses and has been named a National Advanced Placement District of the Year. In 2019, it received an "A" rating from the Texas Education Agency, reflecting high student achievement and progress. Seeking Pedagogical Support Specialist candidates with relevant Education, And Academia Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Education, And Academia Sector Clients such as LFCISD. This as a Technical Element or Contract W-2 (IRS-1099) Instructional Coaching (Administrators, Teachers, Coaches) Functional Area Professional - Consultant Services For Education Professional Development Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Consultant Services For Education Professional Development (Pedagogical Support Specialist) in the Education, And Academia Industry Sector focussing on Human Capital Solutions for clients such as Los Fresnos Consolidated Independent School District (CISD) (LFCISD) | Los Fresnos CISD Education Department Generally Located In Los Fresnos, TX 78566 and across the CONUS - Southwest Area - Rio Grande Valley Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Pedagogical Support Specialist | Instructional Coaching (Administrators, Teachers, Coaches) [LFCISD0026025] We deliver individualized and group-based instructional coaching services for administrators, teachers, and instructional coaches. Our experts focus on pedagogy enhancement, classroom management, lesson plan optimization, differentiated instruction, and effective leadership practices that directly impact student learning outcomes.. Enhancing instructional practice and leadership capacity through individualized coaching for educators and administrators. For Instructional Coaching (Administrators, Teachers, Coaches).. Instructional Coaching (Administrators, Teachers, Coaches) as part of Consultant Services For Education Professional Development aligns with NAICS: 611430 - Professional and Management Development Training and serves Functional Areas for Instructional Coaching (Administrators, Teachers, Coaches) whereby Pedagogical Support Specialists [Labor Category: Instructor Level I] work as part of Engagement Teams. We deliver individualized and group-based instructional coaching services for administrators, teachers, and instructional coaches. Our experts focus on pedagogy enhancement, classroom management, lesson plan optimization, differentiated instruction, and effective leadership practices that directly impact student learning outcomes. Enhancing instructional practice and leadership capacity through individualized coaching for educators and administrators. For Instructional Coaching (Administrators, Teachers, Coaches). to Support teachers in improving pedagogy through coaching, modeling instructional strategies, and providing feedback on classroom practices. The role(s) are located in the CONUS - Southwest Area - Rio Grande Valley Region is at or near Los Fresnos, TX 78566. Work Site Address: 32703 State Highway 100 Los Fresnos, TX 78566 Qualifications Desired Qualifications For Pedagogical Support Specialist | Instructional Coaching (Administrators, Teachers, Coaches) [LFCISD0026025] (LFCISD0026025) Candidates: Experience in instructional delivery, teacher mentorship, or pedagogy enhancement initiatives. Education / Experience Requirements / Qualifications Commitment to continuous instructional improvement, creativity, strong communication. Skills Required Experience working closely with educators to refine instructional methods and optimize learning environments. Competencies Required Instructional Coaching Services Ancillary Details Of The Roles Due to the sensitive nature of our work, the individuals who will be actively completing work on this contract or reviewing documents related to our operations must either be cleared (Secret Fcl / Top Secret Fcl) or be able to obtain and maintain a clearance. All personnel must possess an active Secret clearance with eligibility for Interim TS/SCI or a full TS/SCI clearance in DISS at the time of proposal submission and maintain it throughout the contract. Compliance with FAR 52.204-2 and DoD security requirements (DD Form 254, DD Form 441, and DoD 5220.22-M) is mandatory. Employees denied a Top Secret clearance after receiving an Interim TS will be restricted from contract duties, but this does not relieve ProSidian from performance obligations. Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written. EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We Provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients. Ful Time Regular VISA Sponsorship: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship Required - You must be a United States Citizen Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions. - Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written. Other Details Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. #TechnicalCrossCuttingJobs #Consulting #Education, And Academia #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #PokaYoke Additional Information CORE COMPETENCIES * Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader * Leadership - ability to guide and lead colleagues on projects and initiatives * Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people * Communication - ability to effectively communicate to stakeholders of all levels orally and in writing * Motivation - persistent in pursuit of quality and optimal client and company solutions * Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams * Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications * Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS * Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. * Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. * Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors * Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together * Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference * Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following: * Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives * Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com ) and Dental Plan (Ameritas - ****************** * 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis the employee can contribute up to $18k. A wide range of investment options are available with a personal financial planner available to assist you. Immediate 100% vesting of both your contribution and the ProSidian matching contribution. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match: 4% of pay for participants who defer at least 5% of their pay. The Basic Match is structured as follows: 100% of the first 3% of pay that is contributed; and 50% of the next 2% of pay that is contributed. * Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks | Holidays - 10 Federal Government. * Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. * Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis. * Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work. * Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences. * ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program. * Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support. * Flexible Spending Account: Pending ------------ ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

We're hiring hard-working, reliable individuals with hauling experience to complete debris removal and site cleanup assignments. As a Debris & Cleanup Specialist, you'll work with property managers, contractors, and homeowners to remove post-construction waste, yard debris, event materials, and more. This contract-based opportunity is ideal for professionals who own a pickup truck, box truck, dump truck, or flatbed and are looking for flexible, high-paying jobs that match their schedule and equipment. What You'll Be Doing: Clear and haul debris from renovation, construction, and landscaping sites Remove scrap materials such as wood, drywall, metal, or concrete Assist with property cleanouts, event breakdowns, and donation runs Secure, load, and transport debris using your own vehicle Provide light post-job site cleaning (broom sweep, dust, bagging) Why Join Us: Weekly Pay: Earn consistently for every job completed Flexible Hours: Choose jobs that fit your schedule - weekdays, weekends, or part-time High-Paying Assignments: Debris jobs pay more due to their physical nature and load size Transparency: Know the full job details and earnings before accepting Bonus-Eligible: Keep 100% of your tips and access performance-based incentives Vehicle Requirements (Must Own One): Pickup Truck: Best for mid-size debris or small cleanouts Box Truck (16'-26'): Ideal for multi-stop or bulky item cleanups Dump Truck: Suited for heavy, loose loads and post-construction waste Flatbed Truck: Great for oversized or long materials like lumber and yard waste All vehicles must be compliant with local regulations and properly maintained. Required Tools & Safety Gear: Heavy-duty gloves Tarp or cover for loose materials Ratchet straps or tie-downs Broom, shovel, dustpan (recommended) Work boots, reflective vest, and hard hat for certain job types Qualifications: 18+ years old At least 1 year of experience in debris removal, hauling, cleanup, or related work Physically able to lift and carry 100+ lbs (with or without help) Strong customer service and communication skills Smartphone (iOS or Android) for job alerts and communication Valid driver's license and vehicle insurance Willingness to complete a background check Required Documents: U.S. Driver's License Common Jobs Include: Construction and renovation site cleanups Yard waste and storm debris removal Event teardown and disposal (e.g., tents, tables, staging) Estate, garage, and property cleanouts Donation and disposal runs with multiple stops Compensation: $30-$50/hr depending on job type, load size, and vehicle capacity 100% of tips + bonus incentives

Employment references must be provided. Family Services Advocate Essential Duties and Responsibilities: Implement Health Transitional and Family Services at the Center including but not limited: Eligibility, Recruitment, Selection, Enrollment, Attendance (ERSEA), home visit, newborn home visits, family needs assessment, referrals, child file reviews, case notes, Family Partnership Agreements, Transitions, collaboration with community agencies, parent education, coordination of MSHS services to families, family literacy, identification of community resources, and tracking of services. Participate in Case Review Process that addresses health, nutrition, and disabilities program area of children and determine child's health, special needs, and nutrition status by performing a file review and obtaining any current health or dental information through records request. Manage family services utilizing a case management systems approach that includes performing and monitoring case review to identify a family's strengths and immediate, short-, and long-term needs of parents and children that provides a support system for families to meet their own individual needs through advocacy, training, and coordination of services. Implement and monitor ongoing recruitment plan activities within the center recruitment zones to ensure funded enrollment is met that includes recruitment and establishment of 10% enrollment of children with disabilities. Provide direct supervision to family Services Advocate Worker including ongoing mentoring, training, and conducting performance evaluations. Coordinate / implement and monitor the enrollment process of families that includes childcare and determine family's eligibility status, enrollment priority status by utilizing selection enrollment criteria and for families enrolled implement a waiting list while ensuring that eligibility is 100% accurate in accordance to funding source. Address health, nutrition and disabilities issues including short-term exclusion of children by consulting with parents and sending home “symptoms” letters and health / nutrition referrals, and if necessary, conduct home visits when health or developmental concerns are suspected or identified through staff/parent observation, screenings, and daily health observations, conduct in-house staffing, and send out referrals as needed. Conduct Parent Orientation and coordinate and/or obtain documents such as health information (immunizations, Health history, etc.,) in accordance with licensing requirements. Facilitate and coordinate the development of Family Partnership Agreements that outline family goals, school readiness goals, language initiatives, literacy for goal achievement, ensure information gathered is disseminated to appropriate staff. Utilizing the Parent, Family, Community, Engagement (PFCE) Framework, offer family engagement opportunities at the Centers through parent meetings, fatherhood activities, open houses, parent participation through monthly newsletters, offering family literacy resources, provide parent training as needed. Implement parenting curriculum that builds on parent's knowledge and offers parents the opportunity to practice parenting skills to promote children's learning and development. As part of the PFCE Framework, assist families in accessing community resources/services through implementing and effective referrals process and monitoring each case through the process of follow-up referrals to ensure immediate / emergency needs as well as long-term issues of families have been addressed. Obtain consents from parents, if parent unable to take child, for EPSDT, health or dental services that allows program to arrange services, as permitted by provider, and coordinate transportation for these services as needed. Prepare paperwork for clinics including necessary forms for Provider (ex. Immunization records, health history, lead screening, parent consent, etc.) Coordinate with Child Development Coordinator in implementation and monitoring procedures/methods for child accidents, case reviews, health emergencies, injury/accident prevention, reporting (to include parents), and follow-up, medication administration, transportation and storage, individualization / modification for children with special needs, diapering, hygiene, sanitation, hand washing techniques, and sick child. Implement and monitor an effective filing system that safeguards confidential information and supports the organization of children's files which includes electronic data systems. Coordinate and monitor the transition process and packet development including but not limited to the following transitions: program to program; Head Start, Migrant and Seasonal Head Start (MSHS) to public school; MSHS to another agency; MSHS to local or regional HS or Classroom to classroom. As part of Early Care and Educational needs and coordination, synchronize other UMOS programs to include program surveys, referrals and create files when necessary to address additional services. Responsible for the weekly collection of non-federal shares (In-Kind) which includes coordinating and promoting the parent/community volunteer program, recruiting volunteers, conducting volunteer orientation, and collecting documentation necessary to process in-kind. Ensure timely data entry of services and submit complete and accurate reports. Including but not limited to the family Data Base System such as family, health and transitional services monthly reports, PIR reports, community assessment data, and any other assignments to the Regional Office by the requested dates. Maintain center parent board and ensure the following are posted: Policy Council and Parent Committee meeting schedule and recent minutes, menu, community events, and any other relevant information. Report on suspected child abuse and neglect in accordance with state law and UMOS policies and procedures. Attends center & regional staff meetings, coordinating meetings, case reviews, trainings, open houses, and other program activities as assigned. Perform other duties as assigned. Qualifications: Be at least 18 years old and have a High School diploma or GED. Preferred 2 year post High School education in Human Services or related field or AA Degree in Social Work or related field. Must have credential or certification in social work, human services, family services, counseling, or related field within 18 months of hire. Bilingual In Spanish & English (Oral & Written). Proficient in Microsoft Office. Effective communication skills. Must have a reliable car, valid Driver's license with valid insurance. Ability to work irregular and/ or flexible hours. Work Environment, Physical, and Sensory Demands: The demands described here are representative of those that must be met by an employee to successfully perform the job functions. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential job functions. Physical Demands: Frequently required to stand, walk, sit, and bend. Occasionally required to lift and /or move up to 30 lbs. Frequently required to drive. Frequently exposed to moderate temperature generally encountered in a controlled temperature environment. The noise level in this work is usually quiet to moderate. Tools & Equipment Used: Phones, computer system. Fax machine, copy machine, laminator, computer, calculator. Use first aid equipment and fire extinguisher. *Usage varies by position. Additional Eligibility Requirements: Employment with UMOS is contingent upon successful completion of a criminal background check prior to employment. In accordance with licensing regulation, must complete a physical exam and TB screening showing absence of Tuberculosis within 30 days of employment or sooner as required by local/state regulation. Must complete approved Shaken Baby Training prior to working with children, Fire Extinguisher Training, Infant/child CPR and First Aid within 30 days or sooner as required by local/state regulation. If no AA/BA in social work or related field, must obtain a credential or certification in social work, human services, family services, counseling or related within 18 months of hire. Work will vary from 1 St and 2 ND shift and occasional weekends. UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Works with care management team on administrative care management activities including performing outreach, answering inbound calls, and scheduling services. Serves as a point of contact to members, providers, and staff to resolve issues and documents member records in accordance with current state and regulatory guidelines. Note: Candidate should be from Remote; Areas to source from- Hidalgo County, Starr County, and Cameron County. Education/Experience: Requires a High School diploma or GED Requires 2 - 4 years of related experience. Provides outreach to members via phone to support with care plan next steps, community or health plan resources, questions or concerns related to scheduling, and ongoing education for both the member and provider throughout care/service Provides experienced support to members to connect them to other health plan and community resources to ensure they are receiving high-quality customer care/service May apply in-depth knowledge of assigned health plan(s) activities and resources Serves as the front-line support on various member and/or provider inquiries, requests, or concerns which may include explaining care plan procedures and protocols Applies in-depth knowledge of care management support activities including care plans and community resources Supports member onboarding and day-to-day administrative duties including sending out welcome letters, related correspondence, and program educational materials to assist in the facilitation of a successful member/provider relationship Works with care management team on escalating requests and inquiries to management Documents and maintains non-clinical member records to ensure standards of practice and policies are in accordance with state and regulatory requirements and provide to providers as needed May support training of new hires Performs other duties as assigned Complies with all policies and standards IND 123