Technical Support Analyst
Support specialist job in Orange City, FL
Technical Support Analyst - 3-Month Contract (Orlando Area)
Looking for an opportunity to make an impact on a high-visibility technology rollout? Join Visionaire Partners as a Technical Support Analyst and help drive a mission-critical implementation.
What You'll Do:
Spend about 70% of your time setting up and breaking down equipment, 30% troubleshooting and repairs
Shadow and support the lead technician
Replace outdated hardware (8GB PCs and 4:3 monitors)
Handle hardware swaps for new systems, label printers, scanners, iPads, and more
Keep workstations tidy and professionally organized (because cable chaos is never a good look)
Manage inventory, follow device naming conventions, and escalate printer issues as needed
Support SIM/TCP training sessions and related equipment
Follow IT security processes and contribute to continual improvement initiatives
What You Bring:
1+ year of tech support experience (hardware, software, Windows, MS Office, AD, networking)
Strong deskside troubleshooting skills
Ability to image, configure, and re-image PCs with approved apps and systems access
Excellent documentation, communication, and customer service chops
Flexibility to work some weekends or on-call shifts
Valid driver's license, reliable vehicle, and ability to transport IT gear between offices
Must pass background and drug screening (marijuana excluded)
Details:
Contract Duration: Jan 9, 2026 - Apr 9, 2026
Location: On-site across Orlando area offices
Perks: Visionaire Partners offers a competitive W-2 contractor benefits package, including 401(k) with match, health coverage, FSAs, life and disability insurance, and more.
IT Asset Management Specialist
Support specialist job in Heathrow, FL
The IT Asset Management Specialist will oversee the end-to-end lifecycle of all IT hardware and related accessories. This role manages the Asset Depot and serves as the primary point of contact for all IT asset requests, working closely with IT Support (L1), IT Support Engineering (L2), and Endpoint Engineering. The specialist ensures timely asset deployment, accurate tracking, lifecycle governance, and compliance with audit and financial requirements.
Key Responsibilities
1. End User Asset Services (Daily)
Process ServiceNow tickets including:
New hire deployments
Device changes
Break/fix replacements
Accessory requests
Maintain accurate and timely updates in CMDB
Coordinate imaging, configuration, and troubleshooting with L1/L2 teams
2. Asset Lifecycle Management (Weekly/Monthly)
Manage the 5-year refresh cycle (4 years in warranty + 1 year out of warranty)
Handle asset recoveries for terminations, refreshes, and repairs
Oversee cleaning, sanitization, redeployment, retirement, and disposal
Maintain lifecycle accuracy in ServiceNow
3. Inventory & Procurement Management (Ongoing)
Monitor inventory of laptops, desktops, peripherals, and accessories
Place timely orders based on vendor lead times
Track and reconcile all stock movement
Coordinate with Endpoint Engineering for approved models and configurations
Support vendor management, warranty escalations, and review meetings
4. Reporting, Compliance & Governance (Weekly/Monthly)
Create and maintain BO reports, lifecycle dashboards, and audit/financial reports
Provide asset utilization insights and refresh planning updates to leadership
Ensure compliance with ITIL, SOX, and internal governance
Performance Expectations
Meet all ServiceNow SLAs (priority: new hires, break/fix, accessories)
Maintain >95% CMDB accuracy
Ensure inventory forecasting supports 6-12 months of demand
Deliver weekly lifecycle data and monthly executive reports
Collaborate effectively with IT L1, L2, and Endpoint Engineering teams
Required Skills & Competencies
Experience in IT Hardware Asset Management in enterprise environments
Strong organizational and multitasking skills
Proficiency with ServiceNow (Asset/CMDB), Excel, and business reporting tools
Vendor and procurement management experience
Strong written and verbal communication skills
Familiarity with Intune and JAMF is preferred
Education & Certifications
Bachelor's degree in IT, Computer Science, Information Systems, Business, Finance, or equivalent experience
Preferred (not required):
CITAM
CSAM
ITIL Certification
SIU Consultant P&C (Mid-Level) - Desk
Support specialist job in Apopka, FL
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are looking for a SIU Investigator (mid-level). This is a "Desk" position. Besides the normal SIU Investigator responsibilities, you will also perform triage duties to review claims identified by our predicative fraud tool to determine if an SIU investigation is warranted. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures.
This role is remote eligible. You can live anywhere in the Continental US. There may be occasional business travel involved.
What you'll do:
Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.
Participates in the development of fraud prevention strategies.
Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.
Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.
Makes recommendations within defined authority guidelines.
Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.
Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.
May serve as a resource team member on specific matters through demonstrated skill or training.
Assists with the delivery of fraud awareness training initiatives in a defined environment.
Handles CAT duty responsibilities as business requires.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma (GED).
2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.
Proven investigatory skills.
Experience obtaining statements from various parties to incidents, witnesses, and suspects.
Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.
Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.
Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.
Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.
What sets you apart:
Strong underwriting skillset as part of working within underwriting, investigating post-bind or part of an underwriting investigative team.
Strong understanding of auto and property policy language to proactively identify potential misrepresentations before a claim is filed.
Strong report writing and presentation skillset.
SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience.
Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.
US military experience through military service or a military spouse/domestic partner
Compensation range: This is an hourly position. However, the annualized salary range for this position is: $77,120 - $147,390
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyHealthcare Specialist
Support specialist job in Maitland, FL
SHIFTS
M-F 10am-7pm
M-F 10:30am-7:30pm
M-F 11am-8pm
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Tech Support Specialist - Winter Springs, FL
Support specialist job in Winter Springs, FL
Full-time Description
Responsibilities:
Support all first-level issues related to electronics and devices, including assistance with Help Desk tickets and coordination with IT.
Set up company-issued phones and other electronic equipment.
Asset manage company-issued IT equipment (phones, computers, printers, tablets).
Collaborate with IT to create company email accounts and troubleshoot login issues.
Communicate with new hires to provide login information, ensure their equipment is configured correctly, and confirm proper setup.
Support administrative sites and functions.
Troubleshoot and resolve technology-related issues.
Perform additional tasks as assigned by management.
Job Requirements:
BA/BS degree or equivalent combination of education and experience.
Excellent organizational skills with strong attention to detail.
Good communication and problem-solving skills.
Salary Description $40,000 - $45,000 annually
IT SUPPORT ANALYST I (Ocala, FL - Onsite Position)
Support specialist job in Daytona Beach, FL
Job Title: IT Support Analyst I Job Type: Full-Time Company: Reliance Management Services
About Us Reliance Management Services is committed to delivering innovative support solutions in a collaborative and fast-paced environment. We're looking for a motivated IT Support Analyst I to join our growing team. If you're passionate about technology, we want to hear from you.
Position Summary
The IT Support Analyst I will play a key role in maintaining, troubleshooting, and upgrading computer systems, software, and peripherals. You'll provide day-to-day technical support across the organization and help improve systems performance, ensuring a seamless user experience.
Key Responsibilities
Install, configure, and upgrade operating systems and business software
Set up and support computer hardware, monitors, network equipment, and peripherals
Troubleshoot and resolve hardware, software, email, network, and peripheral issues
Support users via centralized help desk and provide clear technical guidance
Document equipment repairs, installations, and removals
Train users on common business applications (e.g., Microsoft Office Suite)
Contribute to system planning, hardware/software recommendations, and procedures
Stay up to date on technology trends and make proactive suggestions
Maintain user confidentiality and adhere to company protocols
Qualifications
High school diploma or GED required
2+ years of experience in IT support or related field (or equivalent education and experience)
Must reside in Florida and be able to travel to Daytona Beach or Ocala, FL as needed
Valid Florida Class E driver's license and clean driving record
Strong understanding of computer hardware, networks, and business software
Experience supporting users in a professional IT environment
Excellent troubleshooting skills and ability to explain complex issues clearly
Strong organization, time management, and communication skills
Ability to work independently and manage overnight responsibilities effectively
Preferred Skills
Knowledge of server and network infrastructure
Experience with financial or healthcare IT systems
Familiarity with modern communication tools and ticketing systems
Why Join Us?
At Reliance Management Services, your work matters. We foster a people-first culture where your ideas are heard, your efforts are appreciated, and your career growth is supported. Join a team that's focused on both technical excellence and meaningful collaboration.
Employee Benefits
15 days Paid Time Off (PTO)
8 Paid Holidays
Medical, Dental & Vision Insurance
Paid Life and AD&D Insurance
Employee Assistance Program (EAP)
Employee Recognition Programs
Corporate Discounts
401(k) Program
Employee Referral Bonus Program
Equal Opportunity Employment
Reliance Management Services is an Equal Opportunity Employer. We are a drug-free and tobacco-free workplace. Employment offers are contingent on passing a background check and drug screening. We participate in E-Verify.
Auto-ApplyApplications Support Specialist
Support specialist job in Deltona, FL
The Applications Support Specialist will provide remote and onsite technical support (hardware and software) to the end users of this organization, work on application integrations and support and assist with projects as needed.
This is a full-time, hourly position working Monday through Friday from 8:00 am to 5:00 pm. The position is located in Enterprise, FL.
Do you believe that every child deserves a healthy, happy, nurturing environment in which to grow? Are you an individual who desires to dedicate your career to enriching the lives of children and families? If so, we look forward to you joining Residing Hope where you can make a positive difference to children and families in need.
How We Help Children in Need
At Residing Hope, we believe that children and families should be empowered to experience the transforming love of Christ through evidence-based care and holistic services. This is reflected in our work as we care for children in crisis, including those abused, abandoned or neglected.
We give love, hope, and a place to live to more than 500 children through group homes, foster care, an independent living program, and specialized therapy.
Why Residing Hope?
Competitive insurance plans, including health, dental, vision, life insurances, and more
Work life balance, including flexible scheduling, generous paid time off plans and ten paid holidays per year
Retirement benefits with up to a 5% contribution match
Educational tuition reimbursement and certification incentives
Incredible training opportunities
Discounted tuition rates to our onsite Montessori school
What You Need
Bachelor s Degree in Information Technology or related field of study and two years experience in IT/Applications support or database management preferred; or any combination of training, education and experience which would provide the required knowledge, abilities and skills to successfully perform in this role.
Knowledge of windows based networks, routers, firewalls, servers, and security software.
Knowledge in Database development, management and maintenance.
Knowledge in web design and development, preferred.
Genuine interest in assisting others with technical problem solving.
Must be able to work long hours during emergencies, system maintenance/upgrades, and at other times when needed.
Must be willing to travel to provide support to our satellite offices throughout Florida.
Must be willing to learn, research and recommend solutions.
Must be able to communicate both written and orally.
Must have strong customer service skills.
Ability to maintain sensitivity to our target population s cultural and socioeconomic characteristics.
Essential Duties and Responsibilities
Computer, mobile devices and peripherals setup and installation.
Troubleshoot, maintain and resolve equipment (computers, mobile devices, etc.) and software issues.
Work with IT Applications Support Specialist II to provide Database support to our Development and Finance departments. Assist with queries, forms, periodic letters and general troubleshooting.
Assist in testing new hardware and software prior to implementation.
Maintain an inventory of all IT systems.
Assist IT Applications Support Specialist II in management of Lauris Client Management system.
Provide remote and onsite hardware and software support to satellite offices.
Keep all security fixes and updates applied to equipment and software.
Keep Antivirus software updated on all equipment.
Manage radios, phone systems and spectrum devices
Assist with managing the Access Control systems
Install new software; update existing software and operating systems as needed.
Provide technology training to end users.
Participate in the quality improvement process.
Advise/recommend Information Technology Director on equipment upgrades and improvements in the system.
Perform all other job duties and responsibilities, as assigned.
EQUAL EMPLOYMENT OPPORTUNITY
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Technical Support Specialist - Help Desk
Support specialist job in Lake Mary, FL
JOB TITLE: Technical Support Specialist
POSITION OVERVIEW: At Kappa, our employees are our most treasured asset which is why we are looking for a dynamic and passionate follower of technology! We are looking for a customer service focused, professional Technical Support Specialist. The right candidate must love a challenge and constantly be looking for ways to improve themselves and the companies they work for.
The main responsibility of the Technical Support Specialist is to answer inbound support calls, create, manage and monitor service tickets, and provide the first level of support to all end-users in a timely manner while delivering great customer service. You will interact with our amazing clients routinely and possess the ability to work happily and promptly under minimal supervision. Our ideal candidate shall support clients' networked IT environments including hardware, servers, PCs, printers, firewalls, and software for a variety of diverse small, medium-sized and enterprise organizations. You should have the ability to adapt to different IT environments quickly, maintain good communication, smile, offer praiseworthy IT support, and attain comprehensive detailed documentation skills.
Customer service is number one at Kappa Computer Systems, supporting our clients with a confident and happy can-do attitude is priceless. Building invaluable relationships with our clients and the Kappa team is key to everyone's success.
TECHNICAL FUNCTIONS:
Understanding of Microsoft's core business applications 365, Sharepoint, Azure, Outlook and others
Update/restore/install and resolve any Windows OS PC problems and run diagnostics as necessary
Troubleshoot minor email issues with 365, Exchange and Outlook
Troubleshoot and repair PC software and hardware issues
Troubleshoot minor printing and networking issues
Troubleshoot and evaluate computer slowness and remediate
Troubleshoot and resolve Internet issues
Assist with user password resets, changes and updates
Work with and installing\reloading hard drives and other PC hardware
Responsible for managing new computer setups for clients
Reimage PC's by working with images
Anti-Virus and MDM management and support
iPad and mobile phone assistance
Assist with MFA issues and resets
RESPONSIBILITIES:
Support Triage
Answer inbound support phone calls and monitor support email and ticket portal for client support requests
Create support tickets, and manage the ticket process by assigning, tracking, routing, and redirecting problems to correct resources
Prioritize clients support requests in order of most urgent
Follow the ticket opening processes and communications to clients to ensure they are aware their request has been acknowledged
Triage support tickets to best resource to resolve the issue/ load balance tickets to techs for quickest resolution
Continually monitor ticketing system to ensure tickets are addressed quickly, reassigning tickets if needed to ensure a quick response to clients
Monitor alerts from all monitoring software's and assign or close tickets as needed
IT Service Tech Support
Provide the first level of support (within your wheelhouse and within the above technical functions list) to all end-users
Perform troubleshooting within a timely manner, by not spending more than 15-20 minutes on a ticket without further direction
Properly escalate tickets to the next level of support after 15-20, continue to follow up on ticket to learn how the issue was resolved
Use ticketing program to track all time and support resolutions
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and outages
Follow up with customers, provide feedback and see problems through to resolution
Must Document, document, document your service request details, resolution's, technical notes, passwords, end-user information and equipment
Very detail-oriented, self-reliant; with the ability to meet established deadlines
Other Skills
Strong client-facing, enthusiastic with good communication skills
Learn and use the available Kappa tools to better support our customers
Quick to respond to clients with an understanding approach, and a follow up to customers promptly
Successfully work on more than one issue at a time. Multitasking abilities is a must
Very detail-oriented, self-reliant; with the ability to meet established deadlines
Continue education and personal growth on subjects related to responsibilities
Must be client service oriented and believe in teamwork, collaboration, adaptability & initiative.
Possesses a drive to ensure clients success and satisfaction
Must possess a strong technical curiosity and continued desire to grow
Work independently with little instruction, and work tasks without much supervision
Have a great work ethic (Made a mistake? Own up to it and learn)
Willingness to get the job done right the first time
REQUIREMENTS:
Five years minimum experience in IT Field
Proven working experience in providing help desk support
Ability to multi-task and adapt to changes quickly
Background check
Good driving record
Drug testing
Flexible occasional nights, holidays and after- hours
On-call rotation required
Degree in IT is preferred
In- office position, company shirts required
WHAT IS IN IT FOR YOU?!?
Competitive pay
Retirement plan with 3% company match
Health benefits
Time off and paid holiday benefits
Enjoy your birthday off
Mileage reimbursement
Company outings
All the office snacks you can eat
Work/life balance with a focus on a 40-hour workweek
Technology training and certifications
Fun work environment, Kappa is rated "Best Places to Work" 5 years in a row!
ADDITIONAL INFORMATION:
Valid driver's license and insurance with reliable transportation. This position will require some in-frequent travel to the other client offices as needed.
Applicants selected will be subject to a criminal, employment, and motor vehicle background check.
Dynamic PC Support Techician
Support specialist job in Longwood, FL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Help Me Grow Specialist
Support specialist job in Daytona Beach, FL
Full-time Description
The Help Me Grow Specialist is responsible for promoting the optimal developmental health of all children through community outreach and the facilitation of developmental screenings. This position actively participates in community events, engages with child care programs, and collaborates with community partners to raise awareness of Help Me Grow and improve access to screening services. The role requires strong communication, collaboration, and organizational skills to effectively support children, families, and community partners.
ESSENTIAL FUNCTIONS AND KEY TASKS
Enjoy a culture of high performance and continuous improvement.
Review and assess developmental health screening results.
Discuss results with caregivers and offer activities to further develop skills.
Escalate specified screening results to identified staff for exploration of additional support for the child.
Provide support and technical assistance to HMG program participants.
Document activities related to developmental screenings, follow up activities and outreach events in identified data system.
Expand awareness of the HMG program through education and promotion of program to families, child care programs and community partners.
See also All Staff Support Tasks.
KNOWLEDGE, SKILLS, AND ABILITIES
Competent skills in Microsoft Office.
Strong communication skills, both verbal and written.
Strong organizational skills.
Strong customer service skills.
Able to work collaboratively in a team environment.
Able to effectively prioritize tasks.
Requirements
REQUIRED SKILLSETS
Task/Judgment - Perform most tasks with limited supervision.
Independence/Expertise - Use independent thought for deviation from guidelines.
Service/Initiative - Occasional implementation of programs and procedures.
Supervision - Not developed in this set.
Agency Growth - Not developed in this set.
EDUCATION AND/OR EXPERIENCE
REQUIRED
An associate degree in early childhood education, child development or related field from an accredited university/college.
Minimum two years of experience working with children in an educational, child care, social services or related setting.
PREFERRED
Training and implementation of trauma-informed care, and strengthening families approaches.
Experience with guiding use of the Ages and Stages Questionnaire (ASQ)
WORKING CONDITIONS AND PHYSICAL DEMANDS
Physical demands and work environment characteristics described are representative; reasonable accommodations may be made to ensure individuals with disabilities can perform essential functions.
Regularly required to stand or sit for prolonged periods of time, walk, use hands and fingers to handle or feel; reach with hand and arms, climb and/or balance, stoop, kneel, crouch or crawl, talk and hear.
Must regularly lift and/or move up to twenty pounds, occasionally lift and/or move up to fifty pounds with assistance.
Telework will require internet speeds of 4Mpbs download/4Mpbs upload and working in the immediate geographical area.
Must have reliable transportation, minimum insurance coverage, a valid driver's license, and a clean driving record.
Occasional work may occur during non-traditional working hours, including evenings and weekends.
Will need a reliable mobile phone service for technology compliance requirements (i.e. multifactor authentication).
Specific vision abilities may include close vision and the ability to focus for prolonged periods of time.
Developmentally appropriate interactions with children may be required in the work environment.
CULTURE
Assumes Positive Intent
Is (Be) Effective
Chooses Responsibility
Delivers Excellent Customer Service
Embraces Fun
Finds the Solution that Best Helps the Child
Salary Description $19.92/hour
Intake Specialist
Support specialist job in Altamonte Springs, FL
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
CLIENT INTAKE SPECIALIST TK LAW (ALTAMONTE SPRINGS, FL)
A people-first role for a detail-oriented, relationship-driven individual
ABOUT TK LAW
At TK Law, we dont just solve legal problems we help families through some of the most important and often most difficult moments of their lives. We believe in creating lifelong client relationships, delivering straightforward advice, and approaching every case with empathy, professionalism, and teamwork.
We are a highly organized, system-driven, growth-oriented law firm located in Altamonte Springs, Seminole County, FL. Our team is known for being supportive, collaborative, and young in spirit, with many team members having been with us for years. We believe in promoting from within, rewarding excellence, and building careers, not just filling roles.
If you want to be part of a team that values integrity, communication, curiosity, ownership, and trust, youll fit right in.
THE OPPORTUNITY: CLIENT INTAKE SPECIALIST
We are hiring a full-time Client Intake Specialist to become the warm, passionate, and highly dependable first point of contact for potential clients.
This position is ideal for someone who is:
Personable and empathetic
A strong communicator
Comfortable with technology
Highly organized
Motivated by helping people
Able to thrive in a fast-paced, professional environment
Business Professional Dress is required.
KEY RESPONSIBILITIES
Serve as the first voice of TK Law by answering and screening calls
Build rapport with prospective clients who may be experiencing stress or crisis
Qualify and onboard new leads
Schedule consultations and manage attorney calendars
Track leads, follow up, and collect intake documentation
Manage data entry, spreadsheets, and CRM records
Collaborate with marketing and support firm growth
Assist attorneys and staff with administrative tasks as needed
IDEAL CANDIDATE PROFILE
Emotionally intelligent and able to connect with clients
Detail-oriented and comfortable managing multiple priorities
Clear, confident verbal and written communicator
Able to maintain professionalism and confidentiality
Team-oriented with initiative and reliability
MINIMUM REQUIREMENTS
Experience in a client-facing or administrative role (legal experience is a plus)
Strong interpersonal skills and professional phone presence
Ability to handle sensitive situations with discretion
Tech savvy with proficient computer skills, including Microsoft Word, Excel, Outlook, and Google Suites
High level of attention to detail
COMPENSATION & BENEFITS
Competitive pay commensurate with experience ranging from $18 - $23 per hour (negotiable)
Health insurance
Dental insurance
401(k) with employer match
Paid time off
Bonus potential
*Waiting period may apply; benefits subject to change.*
HOW TO APPLY
Call ************ and ask to speak with Adrienne in reference to this job posting,
or email *************************** with your resume if you are interested in joining our team.
Easy ApplyCOURT PROGRAM SPECIALIST III - 22010806
Support specialist job in Sanford, FL
Working Title: COURT PROGRAM SPECIALIST III - 22010806 Pay Plan: State Courts System 22010806 Salary: $54,826.20 Annually Total Compensation Estimator Tool Title
Court Program Specialist III
Job Location
18th Judicial Circuit Courts; Sanford, FL
Starting Salary Range
$54,826.20 Annually
Job Description
This professional position operates within the Seminole County Mediation Program, facilitating mediations in the Family and County Court Divisions. Responsibilities include managing and monitoring the Online Dispute Resolution (ODR) system for County Court mediations, as well as overseeing program planning, training, and compliance with policies and procedures. The role involves performing related administrative and clerical tasks, including data reporting. It requires sound judgment, analytical skills, maturity, and initiative to make informed decisions and resolve issues. The position works closely with judges, court staff, the Clerk of Court, attorneys, and the public. Supervision is provided by the ADR Director through regular reports, meetings, and performance evaluations. Additional duties and special projects may be assigned as needed.
Education and Training Guidelines
Bachelor's degree legal studies, paralegal, business administration, business management, social work, or a closely related field. Additional relevant experience may substitute for the recommended educational level on a year-for-year basis. Four years of related work experience. Additional relevant education may substitute for the recommended experience on a year-for-year basis, excluding supervisory experience. Certification as a family mediator in accordance with section 10.100 and 10.110, Florida Rules for Certified and Court-Appointed Mediators.
Competencies
Desirable Qualifications: This position requires knowledge of the Florida State Courts System, including court rules, procedures, and legal terminology, as well as a solid understanding of mediation principles and conflict resolution. The ideal candidate will have experience interpreting and applying Florida Statutes and trial court policies. Proficiency in Microsoft Office programs-especially Outlook, Word, Excel, and Teams-is essential. Strong organizational skills, the ability to multitask, prioritize, and meet deadlines, and a keen attention to detail are necessary. The role also demands clear and effective communication, both written and verbal, with individuals from diverse backgrounds. Candidates must exercise sound judgment, initiative, discretion, and maintain confidentiality. Familiarity with the Clerk's Public Records System and proficiency in E-Filing are also required. Preference will be given to applicants who have previous knowledge and experience in family mediations, as well as a familiarity with standard concepts, practices, and procedures within the civil courts. Proficient working knowledge of ICMS and E-Filing. Membership in the bar is a preferred qualification.
Special Comments
Benefits:
* Paid Leave & Holidays
* State of Florida Health Benefits
* Supplemental Insurance (Dental, Vision, Disability, Optional Life, Cancer, etc.)
* No Cost Basic Life Insurance
* Deferred Compensation (457b Pre-Tax & 457b Roth)
* Florida Retirement System (FRS) Benefits
* Tax-Favored Spending Accounts
* Employee Assistance Support
* State Employee Tuition Waiver
How to Apply
Please submit a completed State of Application electronically to: ******************************
Fillable State of Florida Application: State of Florida Application
Applications must be completed in full. Applications containing the verbiage "please refer to resume" will NOT be considered. Resumes may be attached as supplemental documentation only and will not be accepted as stand-alone applications. Any submission for this position that does not meet the listed requirements will be deemed incomplete and ineligible for further consideration.
Application Deadline - 01/2/2026 5:00 p.m.
Equal Opportunity Employer
The Eighteenth Judicial Circuit is an equal opportunity employer that actively pursues and hires a diverse workforce. We do not discriminate on the basis of nor manifest by words or conduct, bias or prejudice based on race, color, religion, age (40 or older), sex (including gender identity, sexual orientation and pregnancy), national origin, language, marital status, socioeconomic status, or disability or genetic information, which does not preclude performance of essential job functions, and reasonable accommodation(s) is provided, as necessary and judicious.
If you are a person with a disability who needs an accommodation in order to participate in the application/selection process, you are entitled, at no cost to you, the provision of certain assistance. Please notify Court Administration at ************ prior to the application deadline. If you are hearing or voice impaired, please call through the Florida Relay Service (TDD) **************.
Background Check - Employment is provisional pending the results of a successful background investigation and fingerprinting.
E-Verify - Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Eighteenth Judicial Circuit participates in the U.S. Government's Electronic Employment Verification Program (E-Verify) to assist in this required verification process for all state-funded positions. E-Verify is a program that electronically confirms an employee's eligibility to work in the United States after completion of the Employment Eligibility Verification Form (I-9) upon hire within the first 3 days of employment.
Drug-Free Workplace - It is an objective of the Eighteenth Judicial Circuit to achieve a drug-free workplace. Any applicant for employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing court service for the Eighteenth Judicial Circuit, and the trust placed in our organization by the public.
At-Will Employment - Pursuant to 110.205(2)(c) of the Florida Statutes, employment with the State Courts System is not covered under the Career Service System and all employees of the State Systems serve at the pleasure of the appointing authority and do not attain tenure rights, i.e., employees can be terminated with or without cause by the Court.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
Easy ApplyEngineering Support Specialist
Support specialist job in DeLand, FL
Job Title: Engineering Support SpecialistJob Description In this role, you will engage with architects, customers, and other stakeholders to discuss architectural designs and utilize wall or roof panels. You will develop standard product details and produce shop/installation drawings for metal panels in commercial, industrial, and architectural applications.
Responsibilities
+ Understand and support product installation procedures as defined in the scope of work.
+ Interpret information from internal order acknowledgments and customer-supplied structural or architectural plans.
+ Comprehend floor plans, elevations, and details from shop drawings, architectural drawings, and product standards.
+ Coordinate panel analysis with engineering personnel.
+ Conduct quality checks on peer drawings, customer drawings, and bill of materials.
+ Review drawings to incorporate customer redline corrections and prepare bill of material lists.
+ Provide take-offs to verify material orders required by customer service.
+ Interface with internal and external project stakeholders.
+ Assist sales staff and customer service with current and future projects.
+ Support architects and customers with new projects and project-specific questions.
+ Create submittals for new projects.
+ Adhere to the Group Code of Conduct and Compliance Policy along with other company policies.
Essential Skills
+ Proficiency in computer-assisted design (CAD) and related software. Experience with Revit is an added benefit.
+ Ability to identify and solve complex problems.
+ Excellent verbal and written communication skills.
+ Creative and analytical skills.
+ Detail-oriented and accurate.
Additional Skills & Qualifications
+ Architectural or Structural Associate's degree, technical degree, or equivalent related experience.
+ Ability to read and interpret structural and architectural drawings.
+ Experience in pre-engineered metal building and/or architectural design.
+ Construction experience.
+ Good communication and mathematical skills.
+ Ability to meet deadlines with minimal supervision.
Work Environment
This role involves sitting most of the time and working on a computer, with occasional lifting up to 50 lbs. and frequent lifting up to 10 lbs. It may require walking or standing for brief periods. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The work environment is adaptable to enable individuals with disabilities to perform the essential functions.
Job Type & Location
This is a Contract position based out of Deland, FL.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Deland,FL.
Application Deadline
This position is anticipated to close on Jan 2, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
Client Support Specialist
Support specialist job in Lake Mary, FL
Job DescriptionDescription:
Our company is seeking to hire a Client Support Specialist to join the Client Support team within our Go Grants Business Unit. Applicants must reside and work in a State that is in the Pacific Daylight Time Zone (PDT) or the Mountain Standard Time Zone (MST). The candidate must work from 8:00am to 5:00pm (PDT). The Go Grants team has a Grants Management software product that is used by Emergency Management Agencies in the United States to manage Federal and State Grant money mainly tied to disaster recovery projects. The Go Grants team maintains, enhances, implements and supports this Grants Management software product.
Are you client-service focused and have experience troubleshooting software questions or training end users? Be part of our team. We strive to provide the highest level of client service while taking the time needed to resolve our client's questions. We are looking for individuals who can multitask, love working with clients, are detail oriented, have excellent communication skills, and can use advanced troubleshooting skills. Civix is seeking a Client Support Specialist who will provide extensive software support and technical assistance to our clients. The Client Support Specialist is responsible for diagnosing and solving client issues in a timely and courteous manner, working independently or with other Client Support staff to resolve issues with the Go Grants software application.
General Responsibilities:
Establish and foster client relationships, gain client trust and represent Civix's core values.
Resolve client inquiries and issues in a timely manner; communicate resolution effectively through email and phone communications.
Document and record all aspects of client interactions in designated client management systems to promote transparency and understanding of technical issues.
Manage open calls by identifying and prioritizing issues according to published policies.
Evaluate technical issues and escalate to senior team members or department members if additional expertise or assistance is needed.
Collaborate with other teams, departments and divisions with issues pertaining to applicable software applications.
Work with clients to understand and provide guidance on their process and business requirements.
Work individually as well as collaboratively with the team to complete minor business analysis on client update requests.
Effectively communicate business requirements and client requests to the development team.
Work closely with software developers to troubleshoot and debug programs.
QA/Test software updates and revisions.
Create end user documentation.
Train users on system functionality.
Travel to client sites to conduct software training (must meet travel requirements to enter the USA).
Requirements:
Required Skills and Experience:
Passion for client service and client success.
Minimum 5 years of experience in providing software support and/or training to end users.
Excellent interpersonal and communication skills.
Ability to prioritize and complete multiple tasks in a fast-paced, technical environment.
Strong analytical and problem solving skills.
Ability to work independently and in a team environment.
Demonstrated ability to maintain a positive, professional attitude.
Exceptional written, verbal, and phone skills.
Can-do attitude with a service-oriented approach.
Ability to travel to the United States.
Education/Certification:
Diploma or Bachelor's Degree (Technical or Business Process)
PLC Programming Specialist
Support specialist job in Ormond Beach, FL
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Maintenance Supervisor
Your Role and Responsibilities
In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact.
Job Summary:
The PLC (Programmable Logic Controller) Programming Specialist will be responsible for designing, programming, testing, and troubleshooting PLC-based control systems for industrial processes. The ideal candidate will have a strong background in PLC programming and a thorough understanding of industrial manufacturing principles.
Key Responsibilities:
Develop PLC programs using ladder logic, structured text, or other programming languages to control machinery, equipment, and processes.
Configure and integrate PLC hardware, including selecting appropriate PLC models, I/O modules, and communication interfaces.
Design and implement HMI (Human Machine Interface) screens and operator interfaces for monitoring and controlling PLC-based systems.
Conduct thorough testing of PLC programs to verify functionality, performance, and reliability.
Troubleshoot PLC-based control systems to diagnose and resolve electrical, mechanical, and software-related issues.
Document PLC programs, wiring diagrams, and system configurations accurately and comprehensively.
Provide technical support and training to operators, maintenance personnel, and other stakeholders as needed.
Stay up-to-date with advancements in PLC technology and automation best practices.
Basic Qualifications:
• HS/GED required. Bachelor's degree preferred in electrical engineering, Computer Engineering, automation or related field; or equivalent combination of education and work experience.
Proven experience working as a PLC Programmer or in a similar role.
Proficiency in programming PLCs from leading manufacturers such as Allen-Bradley
Strong understanding of PLC programming languages, including ladder logic, structured text, and function block diagrams.
Experience with PLC hardware selection, configuration, and troubleshooting.
Familiarity with industrial communication protocols
Knowledge of HMI software (e.g., Wonderware, FactoryTalk) and SCADA systems a plus.
Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues.
Good communication skills and the ability to work well in a team environment.
Attention to detail and a commitment to producing high-quality work.
Knowledge of safety standards and regulations related to industrial automation systems.
What's in it for you?
We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
Benefits
ABB offers a full range of benefits to help you thrive at work and beyond.
More about us
ABB Installation Products Division (formerly Thomas Betts), helps manage the connection, protection and distribution of electrical power from source to socket. The Division's products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities, businesses and people around the world. The Commercial Essentials product segment includes electrical junction boxes, commercial fittings, strut and cable tray metal framing systems for commercial and residential construction. The Premier Industrial product segment includes multiple product lines, such as Ty-Rap cable ties, T&B Liquidtight Systems protection products, PVC coated and nylon conduit systems, power connection and grounding systems, and cable protection systems of conduits and fittings for harsh and industrial applications. The Division also manufactures solutions for medium-voltage applications used in the utility market under its marquee brands including Elastimoldâ„¢ reclosers and switchgear, capacitor switches, current limiting fuses, Homacâ„¢ distribution connectors, Hi-Tech Valiantâ„¢ full-range current limiting fuse for fire mitigation, faulted current indicators and distribution connectors, cable accessories and apparatus with products for overhead and underground distribution. Manufacturing includes made-to-stock and custom-made solutions.
WE ARE A DRUG-FREE WORKPLACE AND CONDUCT BACKGROUND CHECKS.
Equal Employment Opportunity and Affirmative Action at ABB
ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:
****************************************************************
****************************************** ***********************************************************************************************
As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************.
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner.
Call to Action
Be part of something bigger. This is where progress is powered, teams initiate action, and we move the world forward together. Run What Runs the World.
EVP Hashtags
#ABBCareers
#RunwithABB
#Runwhatrunstheworld
We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.
Auto-ApplyBilingual Client Support Specialist - English/Spanish - February 2026 Hire Date
Support specialist job in Maitland, FL
ADP is hiring a Client Support Specialist.
Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you looking for an inclusive environment with a culture of collaboration and belonging?
If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to help clients who have between 50 - 999 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: ******************************************
WHAT YOU'LL DO:
Responsibilities
What you can expect on a typical day:
Be a Trusted Advisor and Problem Solver. You will work independently or as a team as a consultant servicing ADP's products/technology. You will use your wide breadth of expertise to help ADP's clients solve problems for time-sensitive issues by taking a broad perspective to identify solutions, resolve issues, and provide solutions. You will take the initiative to seek answers, solutions, and positive outcomes.
Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.
Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to solve issues and questions that help clients understand our products' value. You will take client input and turn it into recommendations for your leaders on best practices and solutions training.
Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.
TO SUCCEED IN THIS ROLE:
Required Qualifications
3 - 5 years of experience working in client service/customer service environment or systems integration environment.
You can work overtime hours during peak seasons.
Bilingual - English/Spanish
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
.
Bilingual Client Support Specialist - English/Spanish - February 2026 Hire Date
Support specialist job in Maitland, FL
ADP is hiring a Client Support Specialist.
Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you looking for an inclusive environment with a culture of collaboration and belonging?
If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to help clients who have between 50 - 999 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO:
Responsibilities
What you can expect on a typical day:
Be a Trusted Advisor and Problem Solver. You will work independently or as a team as a consultant servicing ADP's products/technology. You will use your wide breadth of expertise to help ADP's clients solve problems for time-sensitive issues by taking a broad perspective to identify solutions, resolve issues, and provide solutions. You will take the initiative to seek answers, solutions, and positive outcomes.
Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.
Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to solve issues and questions that help clients understand our products' value. You will take client input and turn it into recommendations for your leaders on best practices and solutions training.
Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.
TO SUCCEED IN THIS ROLE:
Required Qualifications
3 - 5 years of experience working in client service/customer service environment or systems integration environment.
You can work overtime hours during peak seasons.
Bilingual - English/Spanish
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
.
Tech Support Field Technician
Support specialist job in Altamonte Springs, FL
Job DescriptionDescription:
RoyPow USA is seeking a highly skilled Tech Support technician to join our team. In this role, you will be responsible for providing technical support and assistance to customers.
Providing technical on-site support and training to customers experiencing issues with their lithium batteries.
Troubleshooting technical issues and working to resolve them in a timely manner.
Maintaining accurate and up-to-date records of customer interactions and technical support requests.
Assisting with product installation and maintenance as needed.
Requirements:
Must be willing to travel within the US (all expenses will be Covered by the Company)
Some technical support experience
Strong problem-solving and troubleshooting skills
Excellent communication and customer service skills
Familiarity with lithium batteries (Preferred)
Associates degree in relative field (Preferred)
Bilingual in English and Chinese (Preferred).
Benefits:
Medical
Vision
Dental
PTO
401(K)
401(K) Match
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Compensation Package:
Bonus opportunities
Schedule:
8 hour shift
Monday to Friday
Experience:
Technical support: 1 year (Required)
Hardware Repair: 1 year (Required)
RoyPow provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, benefits, job training, terminations or any other condition of employment. RoyPow is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. At RoyPow we are committed to ensuring our recruitment process is accessible to all. If you require reasonable adjustments to be made during the recruitment process, then please inform HR team.
Requirements:
Underwriting Support Specialist
Support specialist job in Lake Mary, FL
At Frontline Insurance, we are on a mission to Make Things Better, and our Underwriting Support Specialist plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.
What makes us different? At Frontline Insurance, our core values - Integrity, Patriotism, Family, and Creativity - are at the heart of everything we do. We're committed to making a difference and achieving remarkable things together. If you're looking for a role, as a Underwriting Support Specialist, where you can make a meaningful impact and grow your career, your next adventure starts here!
Our Underwriting Support Specialist enjoys robust benefits:
Hybrid work schedule!
Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
Financial Security: 401k Retirement Plan with a generous 9% match
Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.
What you can expect as a Underwriting Support Specialist:
Handles and processes returned mail per guidelines which includes sorting, scanning, sending agency
notifications and documenting policies as needed.
Scans documents into imaging system, links items to policies, and identifies document types for workflow
management purposes.
Processes simple to moderate endorsements not limited mortgage changes, mailing and property address changes.
Answers telephone inquiries from policyholders and mortgage companies regarding the verification of coverage and
billing information.
Answer policyholder calls about setting up the customer portal and resetting passwords.
Handles linking of the queues in Image Now to ensure endorsement work is routed accordingly.
Assists with projects that will allow the personal lines underwriting department to be more efficient and
accurate
Performs light data entry according to defined guidelines.
Performs other job-related duties as assigned.
What we are looking for as a Underwriting Support Specialist:
High school diploma or general education degree (GED); additionally, any undergraduate education desirable, or one to three years insurance related experience and/or training; or equivalent combination of education and experience.
Must have an active 20-44 insurance license.
Why work for Frontline Insurance?
At Frontline Insurance, we're more than just a workplace - we're a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity.
We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.
Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Experienced Vehicle Wrap Specialist
Support specialist job in Apopka, FL
Benefits: * 401(k) matching * Competitive salary * Paid time off * Training & development Job Title: Experienced Vehicle Wrap Specialist We are seeking an experienced Vehicle Wrap Specialist to join our team. The ideal candidate will have a strong background in vehicle wrap installation and possess exceptional attention to detail. As a Vehicle Wrap Specialist, you will be responsible for executing high-quality vehicle wrap installations, ensuring customer satisfaction, and contributing to the overall success of our business.
Responsibilities:
* Perform vehicle wrap installations on a variety of vehicles, including cars, trucks, vans, and commercial vehicles.
* Prepare vehicles for installation by cleaning, prepping, and priming surfaces to ensure proper adhesion.
* Collaborate with clients and design teams to ensure accurate interpretation and execution of wrap designs.
* Utilize industry-standard tools and techniques to ensure precise and flawless wrap installations.
* Maintain a clean and organized work environment, including the proper handling and storage of materials and equipment.
* Conduct quality control inspections to ensure the highest standards of workmanship and customer satisfaction.
* Keep up-to-date with industry trends, techniques, and materials to continuously improve skills and stay ahead of the competition.
* Assist in the removal and reinstallation of wraps as needed.
* Communicate effectively with team members, clients, and management to ensure smooth project coordination and timely completion.
Requirements:
* Proven experience as a Vehicle Wrap Specialist, with a portfolio showcasing successful wrap installations.
* Strong knowledge of vehicle wrap materials, tools, and techniques.
* Proficient in using industry-standard tools, such as heat guns, squeegees, and cutting tools.
* Excellent attention to detail and ability to work with precision.
* Ability to interpret and execute wrap designs accurately.
* Strong problem-solving skills and ability to troubleshoot installation challenges.
* Ability to work independently and as part of a team, managing multiple projects simultaneously.
* Excellent communication and interpersonal skills.
* Physical stamina and ability to work in various weather conditions and positions (standing, bending, reaching, etc.).
* Valid driver's license and clean driving record.
Preferred Qualifications:
* Certification or training in vehicle wrap installation.
* Experience working with large-format printers and design software.
* Knowledge of vinyl graphics and signage production.
We offer competitive compensation and benefits packages, a supportive work environment, and opportunities for professional growth and development. If you are a skilled Vehicle Wrap Specialist looking to join a dynamic team, we would love to hear from you. Please submit your resume, portfolio, and any relevant certifications for consideration.
Additional Details:
* Great pay and benefits!
* Full time (40 hours per week).
* Pay based on experience.
* Health Insurance with company contribution.
* 401K participation with company contribution.
* Paid Time off.
* Holiday Pay.
* Hours are Monday through Friday from 8 a.m. - 4:30 p.m.
* Overtime is available.
* Any potential employee will be required to pass a drug test and background check prior to onboarding.
Job Type: Full-time