Support specialist jobs in South Miami Heights, FL - 701 jobs

ANF is seeking a Business Systems Support & Training Specialist. This role is responsible for supporting, troubleshooting, and maintaining business applications, with a strong focus on CMiC (ANF's ERP), ensuring seamless operation for both enterprise users and field teams. In addition to day-to-day support, this role plays a critical role in training, onboarding, and capability development across the organization. Why Join Us? We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive. Company Benefits: Comprehensive health, dental, and vision insurance 401(k) retirement plan with company match Paid time off and holidays Opportunities for professional development and growth Responsibilities include: Business Systems & CMiC Support Provide hands-on support for CMiC users across enterprise and field teams. Incident management to include ticket creation, triage and diagnosis, escalation and communication if needed, and testing and user-acceptance. Manage user accounts, security settings, and system access for CMiC and other business systems. Assist with CMiC configurations, module updates, and troubleshooting. Ensure data integrity and accuracy within CMiC for reporting and operations. Serve as the primary point of contact for CMiC-related issues and escalate when needed. Help field teams troubleshoot CMiC mobile and on-site system access issues. Support business units in leveraging CMiC for project tracking, cost management, and reporting. Assist in testing, updating, and rolling out new CMiC features or system upgrades. Work closely with IT, finance, and operations teams to support business system needs. Coordinate with CMiC support and vendors to troubleshoot and resolve system issues. Major incident management and companywide communication. Training, Onboarding, and Learning Enablement Own and support training and onboarding for both new and existing employees related to CMiC and other core business systems. Design, build, and maintain a clear, structured training curriculum, including role-based learning paths. Deliver live training sessions, workshops, and onboarding sessions for new hires and existing employees. Partner with business leaders, IT, and Build U stakeholders to align training content with operational needs and organizational priorities. Create and maintain user guides, training materials, knowledge bases, standard operating procedures, and troubleshooting FAQs to support self-service learning. Identify skill gaps and recommend training improvements to continuously raise system proficiency and effectiveness. Support change management efforts by preparing users for system updates, new functionality, and process improvements. Measure training effectiveness and continuously refine content to improve outcomes and adoption. Qualifications Education: Bachelor's degree in Information Systems, Business, or a related field. Experience: 2-4 years of experience in business systems support, IT support, or technical training. Demonstrated experience delivering end-user training, facilitating workshops, and supporting onboarding for new and existing employees. Experience designing, developing, and maintaining structured training curricula, learning paths, and documented learning modules. Experience creating and managing content within a Learning Management System (LMS) or similar training platforms (e.g., course creation, updates, tracking completion). Ability to translate complex technical concepts into clear, user-friendly training materials for diverse audiences. Experience developing user guides, job aids, knowledge bases, and self-service learning resources. Hands-on experience with CMiC highly preferred. Experience troubleshooting ERP systems, business applications, and integrations. Strong problem-solving skills, attention to detail, and a continuous improvement mindset. Excellent written and verbal communication skills, with confidence presenting and training cross-functional groups. Proficiency in Microsoft applications (Excel, Word, Outlook; Power BI is a plus). The Business Systems Support & Training Specialist plays a critical role in both system reliability and organizational capability building. This role goes beyond technical support by helping standardize training, elevate system usage, and reinforce ANF's commitment to continuous learning through the Build U initiative. The position provides an opportunity to develop deep expertise in CMiC system administration, training design, and business process improvement while directly impacting adoption, efficiency, and employee development across the organization. Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status. **Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.

The Field Service Specialist at Vantive is responsible for installation, repair, preventive maintenance, and training on electro-mechanical medical devices in clinical settings. This role demands strong technical troubleshooting skills, customer interaction, territory management, and adherence to safety and quality standards. The position requires frequent travel, autonomous work, and effective communication to ensure equipment performance and customer satisfaction in the healthcare industry. Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients- that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don't settle for the mediocre. Each of us is driven to help improve patients' lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. The Field Service Technician is a key customer facing position that represents the Vantive brand in clinical and hospital settings. This position manages an assigned territory and travels to perform installation, repair, preventative maintenance, training, and other services on a variety of electro-mechanical medical devices. Field Technicians are hands-on and enjoy solving advanced technical problems, interacting with customers, applying attention to detail, working autonomously, variation in their work, and traveling. This position focuses on providing a positive customer experience, strong communication, and ensuring all services needs are met in a quality and timely manner. Essential Roles and Responsibilities Perform installation, calibration, preventive maintenance, and repairs on a wide range of electro-mechanical medical equipment, ensuring compliance with SLAs, quality standards, and safety protocols. Diagnose and resolve equipment failures, identifying root causes and implementing corrective actions using analytical and technical skills. Manage service territory by scheduling service calls, preventive maintenance, and travel efficiently to meet SLA commitments. Maintain accurate documentation of service activities, maintenance records, and inventory transactions; ensure test equipment is calibrated and functioning properly. Plan and order necessary parts for service and maintenance, maintaining proper inventory control. Provide training and guidance to customer personnel on equipment operation, maintenance procedures, and inspection techniques. Communicate effectively with customers regarding service status, arrival times, and issue resolution to maintain strong relationships and customer satisfaction. Represent the company professionally through positive attitude, appearance, and engagement with customers and colleagues. Mentor and support other service technicians; contribute to departmental meetings, training events, and knowledge sharing through troubleshooting guides and best practices. Contribute to team and organizational success by mentoring peers, sharing best practices, recommending service improvements, and keeping leadership informed of operational needs and challenges. Participate in installation projects, field actions, and assigned initiatives; may lead projects as needed. Ensure proper handling of delicate components and adherence to hospital regulations and environmental, health, and safety policies. Manage travel to clinical and stakeholder sites for technical support, training, and meetings. Demonstrate interpersonal skills that embrace Vantive's cultural values of Care, Own it, Trust and Innovate. Perform other duties as assigned. Required Qualifications Experienced in biomedical engineering, including installation, maintenance, and repair of medical devices, with the ability to diagnose issues, perform mechanical adjustments, and apply independent judgment to resolve complex equipment problems in compliance with safety and regulatory standards. Demonstrated ability to work independently to effectively manage assigned territory. Strong interpersonal skills with the ability to maintain a high level professional and courteous conduct with peers, internal and external customers. Excellent verbal and written communication skills required. Proficiency in Microsoft Office tools (Outlook, Word, Excel, Visio, Project, PowerPoint). Able to work in healthcare environments while adhering to PPE protocols (e.g., gowning, mask), and meet the physical demands of the role including standing, kneeling, bending, and regularly lifting up to 50 lbs, with occasional heavier lifting using appropriate aids. Ability to travel 50-75%, including overnight stays; willingness to drive long distances or fly as required. Valid driver's license required. Demonstrates alignment with Vantive's cultural values: Care, Own it, Trust, and Innovate. Experience and Education Associate's degree or higher in Biomedical Engineering, Electrical/Electronic Engineering, Computer Science, or a related technical field OR associate's degree or higher in non-related field with 3+ years of electro-mechanical troubleshooting experience. OR Biomedical Engineering Technology (BMET) certification with 3+ years of electro-mechanical troubleshooting experience. OR completion of a U.S. military electrical or electrical biomedical equipment technology program. Previous field service experienced is strongly preferred. We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $60,000 - $75,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. US Benefits at Vantive This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan ("Aon PEP"), Vantive's 401(k) retirement savings plan, to help you prepare for your future. The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently. The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Vantive's US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive Equal Employment Opportunity Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodation Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link Recruitment Fraud Notice Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice. Keywords: field service specialist, medical device maintenance, biomedical engineering, electro-mechanical troubleshooting, healthcare equipment repair, preventive maintenance, clinical service technician, customer training, territory management, technical support

Job Title : Data Support Specialist Type : Full Type Our client is seeking a detail-oriented Clinical Data Specialist to support a Blood and Marrow Transplant (BMT) program. This role is responsible for managing, analyzing, and reporting clinical and outcomes data in alignment with national and regulatory standards. The position plays a critical role in data integrity, quality improvement, and performance reporting for transplant-related clinical and research activities. Key Responsibilities Collect, manage, and report BMT-related clinical data in accordance with CIBMTR, NMDP, FACT, and other regulatory standards Ensure timely, accurate data submission and outcomes reporting to internal systems and external registries Maintain ownership of clinical data management processes, ensuring data quality and integrity across databases Support quality assurance initiatives, benchmarking efforts, and performance improvement projects Manage data entry and reporting for transplant-related systems and registries, including OTTR Coordinate and complete Center of Excellence (COE) surveys and reporting requirements Analyze survival and outcomes data to support clinical and operational decision-making Serve as a subject matter expert for BMT registry data and reporting standards Collaborate closely with BMT program leadership and coordinators on projects and initiatives Support information requests from professional and regulatory organizations related to transplant programs Required Qualifications Bachelor's degree in Clinical Science, Biological Science, or a related healthcare field (or obtained within 24 months of hire) CITI certification required within 30 days of hire Prior experience with clinical data abstraction, validation, analysis, and reporting 2-3 years of experience in healthcare, clinical research, or a related field Preferred Qualifications Master's degree in a clinical, biological, or healthcare-related discipline Experience in clinical research data management, preferably within a BMT or transplant environment Familiarity with clinical databases, EMRs, and research data systems Knowledge of medical terminology, regulatory requirements, and compliance standards Skills & Competencies Strong analytical and data management skills Experience creating reports and dashboards to monitor performance metrics Proficiency with Microsoft Office and data or project management tools Excellent written and verbal communication abilities Ability to work independently, prioritize tasks, and meet deadlines Strong collaboration and relationship-building skills with clinical and administrative teams Commitment to quality, accuracy, and regulatory compliance

Required Skills & Experience 2+ years of work experience in Customer Support or Customer Service role Strong Microsoft Office / Excel - VlookUps and Pivot Tables Ability to work in a fast-paced environment managing multiple priorities Strong verbal and written communication Nice to Have Skills & Experience Experience with Systems Applications and Processing (SAP)/ERP system Aerospace industry experience Data analytics experience Job Description Our Aerospace client is looking for Customer Supports Specialists to join their team. This role involves analyzing supplier and customer data related to the ordering and delivery of spare parts, provisioning products, and associated services. Responsibilities include processing returned materials, responding to customer inquiries regarding spare parts requirements, and resolving delivery issues. This positions also entails creating and tracking performance metrics, cultivating strong customer relationships, and developing a deep understanding of the customer's culture and business strategies. This position is offering $21.91/hour.

Location: St. Petersburg, FL - Full-Time, On-Site Hourly Range: $22.85 - $24.05/hour Who We Are RCG is a fast-growing federal contracting firm proudly Certified as a Great Place to Work. We are committed to fostering a culture of innovation, inclusion, and excellence. At RCG, we deliver technology and mission support services that help government agencies succeed. We are currently seeking a Help Desk Specialist - Tier II to support an ongoing federal government contract in St. Petersburg, FL. Please note: all candidates must be a U.S. Citizen or Permanent Resident and hold or be able to hold a current Public Trust and DoD 8570-compliant certification(s). The successful candidate will receive a contingent offer based on the outcome of a government background check. This may take several weeks, and the candidate cannot begin actual employment until the background check is successfully completed. The Opportunity This role is ideal for an experienced IT support professional capable of handling complex desktop, networking, and conferencing technologies in a fast-paced, high-visibility environment. The Tier II Help Desk Specialist provides hands-on, desk-side, and remote technical support while supporting onsite and offsite events, conferences, and daily IT operations. This position requires strong customer service skills, technical depth, and the ability to perform effectively under pressure. What You'll Do Manage Active Directory (AD) user and computer accounts, BitLocker encryption policies, and user account requests. Perform hardware and software installation, break/fix support, deployments, and desk-side support. Support conference rooms and multimedia equipment onsite. Set up, support, and troubleshoot hybrid meetings using Google Meet, Microsoft Teams, Cisco Webex, Zoom, and GoToMeeting. Maintain conference room equipment including projectors, TVs, cameras, PDUs, and specialized conferencing hardware. Provide IT support via phone, chat, text, email, and create self-help guides. Use BeyondTrust Remote Support Software to provide end-user remote support. Set up and troubleshoot PC and Mac hardware, operating systems, and peripherals. Guide customers through installing applications, software, and computer peripherals. Identify, share, and implement process improvements. Troubleshoot issues, test fixes, and provide post-resolution follow-up. Support onsite activities such as special events, conferences, meetings, and asset inventory. Support offsite activities such as special events, conferences, and meetings as needed. Log and track customer requests using service desk management systems such as Zendesk and Jira IT Service Management. Maintain IT equipment stock and inventory. Escort IT vendors onsite as required. Provide Commercial Off-The-Shelf (COTS) application support. Assist with desktop operating system security vulnerability updates. Participate in team meetings. Follow established IT protocols and procedures to: Create Active Directory user and computer accounts Join computers to Active Directory Create email accounts Provision iOS devices and new computers Enable Microsoft BitLocker Configure DoD Common Access Cards (CAC) Configure Cisco VPN Onboard and offboard personnel Create WebEx and Google Meet meetings Required Qualifications Minimum two (2) years of experience providing IT support, including complex desktop, networking, and general server issues. Strong IT customer support experience required. Experience supporting Mac and PC (Dell) hardware and operating systems. Working knowledge of Microsoft Windows Active Directory Users and Computers. Understanding of basic computer networking concepts. Ability to work cooperatively in a multidisciplinary team environment and establish professional working relationships. Ability to identify technical challenges and communicate resolutions clearly and concisely. Excellent written and verbal communication skills in English. Strong organizational skills. Ability to work effectively in a high-stress environment. Preferred Education & Certifications Degree in Information Technology or equivalent education and experience. DoD 8570-compliant certification(s) (required to obtain within 6 months of hire if not already held). Physical Demands The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. EEO Statement RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on race, color, religion, sex, sexual orientation/gender identity, or national origin

Eland Engineering, a GAI Consultants company, is a Florida-based Engineering and Maintenance Services firm. We are looking for a full-time ITS Technicians to perform a variety of tasks in Fort Lauderdale Florida. Essential Duties and Responsibilities include: Familiar with ITS field devices such as DMS, CCTV, MVDS, fiber optic and power systems. Install equipment including but not limited to cameras, detectors, controller cabinets. Installs electrical conductor, data conductor, and fiber optic cable. Installs pull boxes, conduit, poles and foundations. Connects conductors to equipment to make equipment work correctly. Connects electrical conductors to power services to energize equipment. Tests devices to ensure they work correctly. Prepares logs to keep track of field conditions and installation activities. Experience required: 2-4 years of related experience Required Skills: Basic computer and networking skills Desired Skills: MOT Certification Fiber Optic Fusion Splicing and troubleshooting Education required: High school diploma from an accredited high school. Technical coursework in related field is preferred. Reports to: ITS Maintenance Supervisor Competencies include: Oral and written communication skills Ability to work as part of a team Commitment to perform tasks in a safe manner Maintain high quality standards Why Eland: At Eland, a GAI company, exceptional people have an exceptional place to work, grow, lead, and achieve. Explore an array of opportunities in locations across the U.S. and join accomplished colleagues in tackling challenging projects for a range of markets. Enjoy comprehensive benefits and feel good about being part of a collaborative team that's committed to supporting the communities we serve. Join Eland and distinguish yourself in a company poised for unlimited growth. Eland is committed to diversity, equity, and inclusion by fostering a workforce that represents different communities, cultures, and viewpoints. We will continue to build mutual trust and respect where employees are empowered to share their diverse perspectives, experiences, and ideas. We offer competitive salaries, excellent benefits, and a professional work environment. Benefits of Working at Eland Include: Health Insurance Dental Insurance Vision Insurance Long-term Disability Insurance 401K Retirement Plan with company match Life Insurance Paid Holidays PTO accrual Applicable Continued Education Programs Applicable Certifications and Professional License Fees Applicable Technical Training and Certification Cost Qualifications EducationHigh School of Diploma (required) Experience2 - 4 years: Related Experience (required) Licenses & CertificationsMaintenance of Traffic (preferred) Driver's License (required) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The RCM OPEX Specialist plays a critical role in optimizing the financial performance of healthcare organizations by ensuring that revenue cycle management processes are efficient and compliant with industry regulations. This position requires detail-oriented professionals who can navigate complex insurance claims and reimbursement processes. Essential Job Functions Manage internal and external customer communications to maximize collections and reimbursements. Analyze revenue cycle data to identify trends and proactively remediate suboptimal processes. Maintain fee schedule uploads in financial and practice operating systems. Review and resolve escalations on denied and unpaid claims. Collaborate with healthcare providers, payors, and business partners to ensure revenue best practices are promoted. Monitor accounts receivable and expedite the recovery of outstanding payments. Prepare regular reports on refunds, under/over payments. Stay updated on changes in healthcare regulations and coding guidelines. *NOTE: The list of tasks is illustrative only and is not a comprehensive list of all functions and tasks performed by this position. Other Essential Tasks/Responsibilities/Abilities Must be consistent with Femwell's core values. Excellent verbal and written communication skills. Professional and tactful interpersonal skills with the ability to interact with a variety of personalities. Excellent organizational skills and attention to detail. Excellent time management skills with proven ability to meet deadlines and work under pressure. Ability to manage and prioritize multiple projects and tasks efficiently. Must demonstrate commitment to high professional ethical standards and a diverse workplace. Must have excellent listening skills. Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures. Must maintain compliance with all personnel policies and procedures. Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members. Extremely proficient with Microsoft Office Suite or related software; as well as Excel, PPT, Internet, Cloud, Forums, Google, and other business tools required for this position. Education, Experience, Skills, and Requirements Bachelor's degree preferred. Minimum of 2 years of experience in medical billing, coding, revenue cycle or practice management. Strong knowledge of healthcare regulations and insurance processes. Knowledgeable in change control. Proficiency with healthcare billing software and electronic health records (EHR). Knowledge of HIPAA Security preferred. Hybrid rotation schedule and/or onsite as needed. Medical coding (ICD-10, CPT, HCPCS) Claims management (X12) Revenue cycle management Denials management Insurance verification Data analysis Compliance knowledge Comprehensive understanding of provider reimbursement methodologies Billing software proficiency

SAYN is hiring a People & Culture Specialist (Training & Development) to join our team! We're looking for a true specialist with proven experience in talent development, training, people leadership and employee relations. This is not an generalist position (it is in addition to our current HR) You'll be responsible for: • Developing and coaching leaders and employees • Designing and delivering impactful training and development programs • Guide both employee and leadership coaching and mentoring • Ensuring employees are aware of areas for growth and suggesting/providing training for employees and/or manager, as needed, to ensure they are ready for next steps in their careers • Keeping a consistent pulse on employee dynamics, team health, and leadership effectiveness, proactively addressing issues before they escalate • Implementing people processes that strengthen culture and performance • Resolving complex employee relations and conflict situations The ideal candidate: • Has 5+ years of high level People & Culture / HR experience with a specialization in development, executive coaching and employee relations • Is confident supporting leaders and navigating sensitive situations • Brings a strategic mindset with hands-on execution • Is passionate about building people up and creating high-performing teams

The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team. Duties and Responsibilities Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs. Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors. Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges. Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units. Assist with projects such hardware or software upgrades, office moves and special events. Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors. Document and maintain user request and incident records in IT Service Management System. Perform other duties as required. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $75,000 - $85,000 if reporting to a supervisor in New York Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources). Education and/or Experience: Required: BA/BS degree or equivalent work experience A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including: Experience supporting Windows-based computers, including Microsoft Windows 10 Experience supporting VoIP Telephony solutions Experience with enterprise imaging solutions for Windows-based computers Experience supporting Smartphones, e.g., iPhone, Android Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix Preferred: Law Firm or Professional Services experience A+, ITIL and Microsoft Office Application certifications Experience using and supporting Adobe Acrobat, iManage Document Management Solutions, Cisco Telephony, Blackberry Work, and Mac in an enterprise as well as experience deploying operating systems with SCCM Other Skills and Abilities: The following will also be required of the successful candidate: Strong organizational skills Strong attention to detail Good judgment Strong interpersonal communication skills Strong analytical and problem-solving skills Able to work harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1

Job Purpose: IT Systems Engineer Support will perform basic IT support functions including triage, initial response, and remediation of desktop hardware issues including desktop operating system and peripherals such as printers. Depending on the market served, this individual may provide support for multiple schools including phone support and remote access for locations outside the immediate geographic area. In markets with multiple locations this person must provide dependable transportation to travel from one location to another at a moment's notice. The individual will interface with the National Support Center IT Helpdesk and may also serve as an IT focal point for support of ALS employees on travel. Primary Responsibilities: Supports the technology in the learning environment that is aligned with academic goals and educational objectives. Resolve common issues with workstations, printers, and other associated devices including repair of desktop computers, printers, etc. Works directly with contracted hardware maintenance firms to guide them to trouble spots, identify the problems, and to repair items under warranty. Frequently tours all classrooms and learning communities to insure that all workstations and peripherals are operational Log or respond to IT trouble tickets originated by staff, contracted monitoring vendors, and Support Center Helpdesk. Log and manage technology inventory and asset control. Provide updates to IT trouble tickets including documenting solution and providing explanation to end users. Provides positive support for all staff and students within the classroom in conjunction with overseeing and monitoring use of resources and equipment. Helps to support the technology in an effective classroom environment that encourages a positive, orderly and purposeful student learning atmosphere utilizing technology as a learning tool. Facilitates on-going refresh of software image and technology readiness in concert with IT Helpdesk and management. Utilizes remote support tools and processes to provide support to devices regardless of location. Provides support within the classroom by demonstrating adeptness, in working with PC hardware and performing problem solving techniques. Responds promptly to school staff members regarding technology support issues. Serves as a repair liaison by greeting and escorting on-site repair personnel, verifying repair activity, and closing out service requests. This may include PCs, printers, network switches, routers, servers, and other aspects of technology that require on-site repairs by vendors. Prepares equipment for shipping, receives new equipment, and assists with return of defective components. Performs all other support duties as deemed necessary, which are aligned in accordance with ALS policy and procedures that ensures technology support for educational and behavioral goals are achieved. Off hour support for critical outages Other duties as assigned Job Requirements and Prerequisites: Associate degree in Technology or related technology field or equivalent experience required. Prior experience with PC hardware and software, printers, Microsoft Windows Desktop Operating Systems, Microsoft Office suite, and/or other products. A+ certification or equivalent is required. Excellent written and oral communication skills and the ability to express themselves verbally in a clear and concise manner. Excellent organization and time management skills. The ability to manage task and issues at multiple locations including inventory and asset management. The ability to lift and carry equipment weighing up to 50 pounds. The ability to travel as needed is required. Good problem solving, customer service and telephone skills. Good interpersonal skills as well as the ability and willingness to follow instructions given by offsite Help Desk personnel are required. Previous experience and/or the ability to work with at-risk students are a plus

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. Join our Technology Team as an Endpoint Applications Specialist located in various offices. We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team. This role can be based in various offices, on a remote basis. This role reports to the Endpoint Applications Manager. Position Summary The Endpoint Applications Specialist is responsible for evaluating, customizing, implementing, administering, and providing Tier 3 (subject matter expert) support for all core firm endpoint applications and their upgrades. This includes Microsoft Office 365 products and add-ins, PDF software, document productivity tools, SaaS applications, and team assigned applications across the firm. Key Responsibilities Evaluates, deploys, manages, and supports assigned applications at the enterprise level Creates project plans, sets schedules, and executes application rollouts and upgrades Performs product and system analyses/testing and presents recommendations to management Reconfigures or customizes applications as needed to satisfy user requirements Works with users, other specialists, and system engineers to address system/application issues or enhance workflow procedures Prepares all documentation for assigned projects including user and business requirements Communicates product updates and technical specifications to diverse audiences within the GT environment Maintains and further develops in-house macros, customizations, and tools Creates low code process flows using industry standard robotic process automation (RPA) tools such as Microsoft Power Automate and UIPath Provides Tier 3/subject matter expert (SME) support for all core applications assigned to the team Creates and delivers presentations to various audiences assigned by the Endpoint Applications manager Appears on camera for meetings with colleagues and vendors Other duties as deemed appropriate by the Endpoint Applications Manager Qualifications Skills & Competencies Strong technical knowledge in the use, configuration, and deployment of Microsoft 365 Applications Strong technical knowledge of Microsoft Windows Operating Systems Strong technical knowledge of Microsoft Office document creation and recovery Familiarity with automation languages such as VB, PowerShell, Python, JavaScript, and JSON a plus Comfortable working with SQL Query Language to query and manage SQL databases Strong knowledge and experience working with document management systems, document comparison/metadata applications, and legal macro packages Strong knowledge and experience working in the registry and maintaining group policy Knowledge of cybersecurity principles and practices, including threat detection, risk management, and data protection Basic understanding of AI, its risks and implementation. Familiarity with Copilot for M365 a plus Familiarity with tools like firewalls, VPN, intrusion detection systems, and encryption technologies Familiarity with project management processes with an emphasis on managing projects, assessing priorities, and achieving solutions under deadline Ability to take an assignment from inception to completion with minimal supervision or by following broad guidelines with a strong sense of ownership and accountability Excellent oral and written communication skills and the ability to build effective internal and external client relationships Proficiency in using collaboration tools such as Microsoft Teams Education & Prior Experience Bachelor's degree in computer science and/or Information Systems or equivalent experience Minimum two years' experience in applications testing, configuration, deployment, administration, and support A+, Net+, Microsoft Office User Specialist Certifications a plus GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

Atlantic Pacific Companies is a dynamic industry leader, with a growing and diverse portfolio of properties throughout Florida, Georgia, Texas, California, North Carolina, and Washington, D.C. We are looking for passionate people who enjoy challenges and helping others. Does this sound like you? Join us! Our Company is seeking an experienced and highly motivated IT Support Specialist for our Corporate Office in Miami, Florida. Job Type: Full-Time Job Description Summary: The IT Support Specialist provides frontline technical support and ensures the smooth operation of computer systems across the organization. This role handles general IT issues, including troubleshooting software applications, installing and upgrading hardware, managing Microsoft 365 settings, supporting new hire setups and offboarding, and assisting with basic network administration. The IT Support Specialist also analyzes and resolves system problems, implements solutions, and provides end-user training to improve overall technology use. Responsibilities: Installing and upgrading computer hardware, software, and related components. Troubleshooting general IT issues, including PC applications (Adobe, MS Office, Chrome, SharePoint), Microsoft 365 settings, and routine technical support needs. Assisting with network administration tasks and ensuring appropriate system connectivity. Implementing computer system requirements by defining and analyzing system problems and designing standards and solutions. Maintaining and upgrading existing systems, including regular PC setup, registration, audits, and updates. Providing technical support and training to users, including assistance with new software, workstation setup, and ongoing employee support. Performing minor hardware and software repairs, resolving workstation issues, and ensuring IT systems meet operational demands. Ensuring data storage systems and related technologies remain secure and properly managed. Coordinating with IT team members to resolve issues and ensure consistent, sustainable solutions across all platforms. Documenting technical work, organizing records, and maintaining accurate system information. Supporting new hire technology setups and employee offboarding processes. Assisting with technology-related projects, upgrades, and special requests. Requirements High school diploma required; college coursework or degree in computer-related studies preferred. One to two years of experience in IT support or a related role; or equivalent combination of education and experience. CERTIFICATIONS: Microsoft A+ Knowledge of PC hardware, software installation, Microsoft 365, and basic networking. Experience troubleshooting Microsoft Office applications and general workstation issues. Ability to analyze and resolve system problems, design solutions, and support end users effectively. For more information, please visit Our Website Follow Us: Facebook LinkedIn Twitter Atlantic Pacific Companies is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Disclaimer: The tasks and responsibilities listed are not the only ones applicable to the positions

Working Title: HEALTH SUPPORT SPECIALIST - 64066663 Pay Plan: Career Service 64066663 Salary: $34,760.00-$36,000.00 Total Compensation Estimator Tool Job posting category - Open Competitive Your Specific Responsibilities: The incumbent provides services for the WIC Program in accordance with DHM 150 24, and the FL WISE User's Manual. The incumbent in this position will have the authorized "need to know" access to confidential WIC client records, and the FL WISE data system. Assignments of Duty Station, hours and days worked may vary based on agency/unit needs. Incumbent will have access to records containing social security numbers in the performance of job duties. The incumbent of the position will work with a diverse population and will deliver services in English/Spanish or English/Creole. Interviews and screens participants for demographics and WIC income eligibility. Completes required FL WISE Computer System screens, temporary certification and ineligibility forms; reviews immunization records as per program requirements. Issue food benefits, special formula, and required documents to clients. Responsible for security, storage and inventories including but not limited to special formula and EBT cards. Completes daily and monthly inventories as required. Performs finger sticks for WIC participants for the purpose of completing CLIA waived hemoglobin tests. Calibrates and performs daily controls for Hemocue analyzers. Maintains a log of lab results and services performed. Maintains hemocue machines and keeps work/lab stations clean and organized. Provides second nutrition education contact to clients, individuals and/or groups. Ensures nutrition and breastfeeding education and promotion information adheres to appropriate nutrition theme and/or lesson plan and to state and local agency guidelines. Completes proper documentation of nutrition education on client electronic records, tally and electronic databases as required. Takes height and weight measurements. Ensures anthropometric equipment is calibrated and clean all the time. Interviews and screen participants for Nutrition and Breastfeeding information. Completes nutrition questionnaires and completes required FL WiSE computer screens related to nutrition HX and BF as delegated. Participates in Outreach activities including but not limited to Health Fairs, FL DOH Events, Community Programs, contacting healthcare professionals, contacting potential WIC clients, attending outreach activities, scheduling and rescheduling client appointments, and other outreach activities as assigned. Answers all incoming telephone calls and provides information and WIC client related services as requested; schedules client appointments. Provides information to participants regarding WIC policies and procedures, rights and obligations, and how to use WIC EBT benefits card. Operates FL WISE Computer System, scanners, pin pads, and network printers, and electronic databases i.e., Formula Tracking. Attends all WIC Program, Florida Health in Miami Dade County, Florida Health and other meetings or conferences as assigned. Participates in mandatory meetings and in service trainings. Ensures accurate completion and timely submission of all administrative records including but not limited to: EARs, timesheets, leave requests, travel, monthly reports, SERVFL, Train Florida, etc. Email communications must be maintained on daily basis. Performs all other duties as assigned. Required Knowledge, Skills, and Abilities: * Knowledge of general office procedures and practices. * Ability to prepare reports and correspondence. * Ability to plan, organize and coordinate work activities. * Ability to develop and implement office procedures. * Ability to follow instructions. * Ability to review data for accuracy and completeness. * Ability to perform basic arithmetical calculations. * Ability to perform finger sticks for WIC participants for the purpose of completing CLIA waived hemoglobin tests. * Ability to calibrate and perform daily controls for Hemocue analyzers. * Ability to take height and weight measurements. * Ability to operate FL-WiSE Data System proficiently, scanners, pin pads, network printers and databases. * Knowledge of correct grammar. Qualifications: Minimum - Customer service experience. Preferred - Incumbent in this position is preferred to be bilingual in English/Spanish or English/Creole. Where You Will Work: 10300 SW 216 Street Goulds, FL 33190. Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: * Annual and Sick Leave benefits; * Nine paid holidays and one Personal Holiday each year; * State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; * Retirement plan options, including employer contributions (For more information, please click *************** * Flexible Spending Accounts; * Tuition waivers; * And more! For a more complete list of benefits, including monthly costs, visit ***************************** Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: ****************** If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

About the Role Takes an active role in meeting the needs and expectations of clients by servicing, promoting and selling the Bank's products and services. Increasing deposits and fee income, reducing expenses, maintaining and expanding superior client relations, and consistently meeting or exceeding assigned individual or team sales goals. Principal Duties and Responsibilities: Consistently meets and/or exceed assigned individual and team sales goals. Increases Bank relationships through cross-selling, marketing materials, promotions, telemarketing, developing client relations and providing prompt client service. Develops and maintains a prospect list of potential clients. Participates in networking, outside sales efforts and cold calling as appropriate. Opens and processes all types of accounts, products and/or services for clients after consulting with them on their specific needs. Handles general client inquiries. Reconciles client statements, confers with operations personnel regarding discrepancies in balances and other problems and works toward the proper maintenance of the account files. Services all client account needs, including teller work as needed: accepts deposits, cashes checks within limits as specified by bank policy, processes withdrawals, sell travelers checks, and cashier checks. Accepts loan payments, etc. Facilitates transactions. Responds quickly and effectively to client questions. Provides access to safe deposit boxes after verifying the client's identity and right to access. Completes necessary documents for clients to rent, transfer or surrender a safe deposit box. Receives and records payments for safe deposit box rent. Follows up on past due safe deposit box rent. Witnesses the drilling of safe deposit boxes due to lost keys or abandoned property. Prepares abandoned property for escheatment. Works to achieve the Bank's team goals or individual goals including, but not limited to, deposits, loans, cross-selling and referrals to other units of the bank such as Investments, Lending, Treasury Services, etc. Performs all paying, receiving and collection functions within the banking center with a high degree of accuracy. Adheres to cash handling, operational, security, BSA/AML and all other policies and procedures. Increases Bank relationships through cross-selling, marketing materials, promotions, telemarketing, developing client relations and providing prompt client service. In conjunction with Lending staff or within own scope of authority, interviews prospective loan applicants. Collects all pertinent client supplied documents to support the credit decision process. Assists the underwriting officer or Bank Manager in obtaining complete information on the loan request and communicates with client as needed. Based on the type of loan, may close the loan ensuring compliance with all credit regulations. Ensures compliance with the Bank's operational and security policies and procedures so as to ensure that maximum accounting integrity and security prevails at all times. Completes all necessary G/L tickets and balances accurately. Able to handle vault duties and ATM reconciliations May perform more complex service and branch functions such inputting and verify outgoing domestic/international wires according to the Board approved authorization limits and in accordance with banking policy and procedures Assists as needed with Branch BSA operations and processes wire transfers. Performs routine service requests and administrative bank functions. Prepares all necessary reports in a timely basis. Must be able to travel to various Bank locations with little or no notice. Meets the requirements of the S.A.F.E. Act and expected to follow procedures including notifying Human Resources of any changes in current status. Qualifications: 2-4 years teller experience. Required. Strong sales experience. Required. Prior knowledge of the procedures and policies related to the function of a bank teller and a working knowledge of the on-line computer system or teller terminal is necessary Must have proven abilities in needs-based sales and high-level client servicing skills. Excellent client service and cash handling experience is necessary. Ability to prepare or interpret detailed written materials and/or perform detailed mathematical functions accurately. Able to accurately handle the most complex transactions efficiently. Be security conscious, accurate and attentive to detail. Should have an understanding of compliance with Federal & State laws governing teller areas. A demonstrated ability to meet and exceed sales goals and maintain a high level of client service is also required. May need to work extended hours that may include weekends. Education: High School Diploma or equivalent. An equivalent combination of education and relevant professional experience may be considered in lieu of a degree. Special information to candidates: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters here. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at ************ or by e-mail at ***************************.

The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team. Duties and Responsibilities Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs. Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors. Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges. Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units. Assist with projects such hardware or software upgrades, office moves and special events. Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors. Document and maintain user request and incident records in IT Service Management System. Perform other duties as required. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $75,000 - $85,000 if reporting to a supervisor in New York Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources). Education and/or Experience: Required: BA/BS degree or equivalent work experience A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including: Experience supporting Windows-based computers, including Microsoft Windows 10 Experience supporting VoIP Telephony solutions Experience with enterprise imaging solutions for Windows-based computers Experience supporting Smartphones, e.g., iPhone, Android Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix Preferred: Law Firm or Professional Services experience A+, ITIL and Microsoft Office Application certifications Experience using and supporting Adobe Acrobat, iManage Document Management Solutions, Cisco Telephony, Blackberry Work, and Mac in an enterprise as well as experience deploying operating systems with SCCM Other Skills and Abilities: The following will also be required of the successful candidate: Strong organizational skills Strong attention to detail Good judgment Strong interpersonal communication skills Strong analytical and problem-solving skills Able to work harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1

Job DescriptionJob Purpose: IT Systems Engineer Support will perform basic IT support functions including triage, initial response, and remediation of desktop hardware issues including desktop operating system and peripherals such as printers. Depending on the market served, this individual may provide support for multiple schools including phone support and remote access for locations outside the immediate geographic area. In markets with multiple locations this person must provide dependable transportation to travel from one location to another at a moment's notice. The individual will interface with the National Support Center IT Helpdesk and may also serve as an IT focal point for support of ALS employees on travel. Primary Responsibilities: Supports the technology in the learning environment that is aligned with academic goals and educational objectives. Resolve common issues with workstations, printers, and other associated devices including repair of desktop computers, printers, etc. Works directly with contracted hardware maintenance firms to guide them to trouble spots, identify the problems, and to repair items under warranty. Frequently tours all classrooms and learning communities to insure that all workstations and peripherals are operational Log or respond to IT trouble tickets originated by staff, contracted monitoring vendors, and Support Center Helpdesk. Log and manage technology inventory and asset control. Provide updates to IT trouble tickets including documenting solution and providing explanation to end users. Provides positive support for all staff and students within the classroom in conjunction with overseeing and monitoring use of resources and equipment. Helps to support the technology in an effective classroom environment that encourages a positive, orderly and purposeful student learning atmosphere utilizing technology as a learning tool. Facilitates on-going refresh of software image and technology readiness in concert with IT Helpdesk and management. Utilizes remote support tools and processes to provide support to devices regardless of location. Provides support within the classroom by demonstrating adeptness, in working with PC hardware and performing problem solving techniques. Responds promptly to school staff members regarding technology support issues. Serves as a repair liaison by greeting and escorting on-site repair personnel, verifying repair activity, and closing out service requests. This may include PCs, printers, network switches, routers, servers, and other aspects of technology that require on-site repairs by vendors. Prepares equipment for shipping, receives new equipment, and assists with return of defective components. Performs all other support duties as deemed necessary, which are aligned in accordance with ALS policy and procedures that ensures technology support for educational and behavioral goals are achieved. Off hour support for critical outages Other duties as assigned Job Requirements and Prerequisites: Associate degree in Technology or related technology field or equivalent experience required. Prior experience with PC hardware and software, printers, Microsoft Windows Desktop Operating Systems, Microsoft Office suite, and/or other products. A+ certification or equivalent is required. Excellent written and oral communication skills and the ability to express themselves verbally in a clear and concise manner. Excellent organization and time management skills. The ability to manage task and issues at multiple locations including inventory and asset management. The ability to lift and carry equipment weighing up to 50 pounds. The ability to travel as needed is required. Good problem solving, customer service and telephone skills. Good interpersonal skills as well as the ability and willingness to follow instructions given by offsite Help Desk personnel are required. Previous experience and/or the ability to work with at-risk students are a plus Powered by JazzHR Mn6P1RTP1P

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military