Support specialist jobs in Upper Gwynedd, PA - 891 jobs

Job Title: Legal Intake Agent Job Type: Temp-to-perm (60-90 days, convert to perm if successful). Shifts available: 4 openings... Sat thru Wed - 8am-4pm - Thurs and Fri off Wed thru Sun - 8am-4pm - Mon and Tues off Sat thru Wed - 4pm-12am - Thurs and Fri off Mon thru Fri - 4pm-12am - off Sat and Sun Keys to the role: Great Entry Level role with a major Law Firm! Recent bachelor degree grads are encouraged to apply Growth path Growth & Leadership Path... there is an opportunity to move into leadership roles, such as Legal Assistant or Doc Valuation (typically within 1-3 years). Prefer candidates interested in evolving into leadership positions after 6-8 months. Overview: Are you passionate about helping others and providing exceptional service? A leading law firm in mass tort and class-action litigation, is seeking dedicated Intake Center Agents to join our team. As an Intake Center Agent, you'll be the first point of contact for potential clients, delivering a welcoming and supportive experience. This role offers growth opportunities to advance into leadership positions or explore new roles within the firm. If you're detail-oriented, compassionate, and thrive in a fast-paced environment, we'd love to hear from you. Client Interaction: Answer inbound calls and address client inquiries with empathy and professionalism. Make outbound calls to follow up on potential client leads, ensuring prompt and accurate responses. Prioritize inbound calls and new intakes, adhering to protocols for timely and effective service. Information Gathering & Documentation: Collect detailed information from clients, following specific intake guidelines. Accurately document call details, including client needs and relevant information, in the system. Ensure thorough and precise data entry to support the legal intake process. Support & Service Quality: Provide clients with a positive and informative experience, addressing any questions or concerns. Communicate important information about our services and assist clients in understanding the process. Respond to client feedback and requests with a commitment to maintaining high satisfaction levels. Adherence to Protocols: Follow all call scripts and protocols for consistency and quality. Work with the leadership team to improve call handling techniques and continuously enhance service. Qualifications: Associate or bachelor's degree preferred, High school diploma or equivalent required College grads preferred; strong communicators adept in sensitive situations. Go-getter, growth-oriented, ambitious, with leadership potential. Interest in the legal field is a plus Call center or customer service experience is preferred but not mandatory. Reliable transportation Strong verbal communication and active listening skills. Ability to work in a fast-paced, high-volume environment. Basic knowledge of legal terminology is a plus, but not required. Excellent organizational skills and attention to detail. Ability to handle sensitive and confidential information with discretion. Proficiency in Microsoft Office and case management software (Salesforce) preferred.

As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care. We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners. The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours. The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote. MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts: -- 1 Week: 7:30 AM - 4:00 PM -- 2 Weeks: 9:00 AM - 5:30 PM -- 1 Week: 11:30 AM - 8:00 PM You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence. Responsibilities: Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients Other duties as assigned Qualifications: Associate Degree required; B.S. or B.A. degree preferred A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus Ability to learn and work within IT platforms to document patient cases Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote) Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process Strong financial management skills to reconcile receipts for patient reimbursement Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly: Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.

Hi, 🚀 New Opportunity - Desktop Support Engineer 🚀 We're working with a leading global tech organization that is looking for an experienced Desktop Support Engineer to join their team in Ambler, PA. Job Title: Desktop Support Engineer Location : Ambler, PA Overview We are looking for a dedicated and proactive Desktop Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Provide deskside and remote technical support for desktops, laptops, printers, and other peripherals. Perform OS installations, upgrades, and troubleshooting for Windows and Mac environments. Manage software deployments, patching, and updates using SCCM, Intune, or Ivanti. Diagnose and resolve hardware, software, and network connectivity issues efficiently. Support Active Directory, user account management, and access permissions. Configure and maintain VPN, DHCP, DNS, and TCP/IP settings for seamless network operations. Assist in system imaging, migration, and data backup/recovery. Provide support for mobile devices and MDM platforms such as Microsoft Intune. Collaborate with other IT teams to escalate and resolve advanced technical issues. Maintain accurate records of incidents and resolutions using ServiceNow or other ITSM tools. Manage IT assets and ensure inventory accuracy and compliance with company standards. Technical Skills Desktop and Deskside Support Windows OS, mac OS, and Microsoft Office Suite SCCM / Intune / Ivanti Active Directory, DHCP, DNS, and VPN Mobile Device Management (MDM) ServiceNow / Help Desk Systems Troubleshooting and Root Cause Analysis Hardware and Peripheral Setup (Printers, Laptops, Desktops, Servers) Backup and Data Recovery Solutions Software Installation & Operational Testing Qualifications & Skills 5 years of experience in desktop or IT support roles. Strong troubleshooting and communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Relevant certifications (CompTIA A+, Microsoft Certified: Modern Desktop Administrator, etc.) are a plus Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus. Why Apply? This is a fantastic chance to work on a high-profile project in Ambler.

About the Company Our Client in King of Prussia is seeking a Sales Support Specialist to join their team! About the Role The role involves processing orders and quote requests, tracking and recording orders, and handling customer service calls, while ensuring efficient shipping and purchasing of materials. Responsibilities Processing order and quote requests Tracking and recording orders Handling and directing customer service calls Domestic & international shipping of product Purchasing lowest cost products/materials Qualifications Bachelor's Degree or equivalent Minimum 2-4 years experience in manufacturing industry (electronic or electro-mechanical) Required Skills Experience with ERP Systems, i.e Oracle or SAP Inventory Tracking System Proficient computer skills, including Microsoft Office and Microsoft Excel Detail oriented Able to multi-task, prioritize and manage time efficiently Preferred Skills Excellent communication skills Ability to work in a team environment Pay range and compensation package Pay: $50,000.00 - $55,000.00 per year Excellent vacation, medical insurance, employee performance-based compensation bonus, and retirement plans are offered. Advancement opportunities for the successful candidate as we continue to grow and expand our worldwide operations. Equal Opportunity Statement We are an equal opportunity employer and are committed to diversity and inclusivity in our workforce. ```

PMO Analyst (Recruiting & Onboarding Specialist) We are seeking a proactive and highly confidential PMO Analyst to support our Resource Manager in optimizing team performance and project alignment. The ideal candidate brings a strategic mindset, exceptional interpersonal skills, and a self-starter attitude, thriving in a fast-paced environment where attention to detail and discretion are key. Key Responsibilities Partner with the Resource Manager to support day-to-day resource management activities. Monitor and manage project allocations to ensure optimal utilization across teams. Conduct regular one-on-one check-ins with team members and facilitate constructive discussions as needed. Assist in identifying and mitigating project risks and issues. Develop a strong understanding of individual project work and core project management principles. Maintain a high level of confidentiality in all communications and decision-making processes. Provide administrative and analytical support for resource planning, reporting, and performance tracking. Perform additional duties and special projects as assigned. Qualifications Bachelor's degree and 4+ years of experience in resource management, project coordination, or related PMO functions. Proven experience in resource or project allocation and tracking. Strong communication, analytical, and problem-solving skills. Strategic thinker with the ability to anticipate resource needs and take initiative. Exceptional attention to detail and follow-up skills. Demonstrated ability to handle sensitive information with discretion. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: IT Support Specialist Location: Philadelphia, PA Duration: 12+ Months They will be responsible for taking inbound and outbound calls They are migrating from hex to o365 Taking control of screen helping them with queries. WebEx. Interpersonal and strong communication skills Written as well they will contact vendors directly Exemplary customer service experience Adaptability to change - This project enhances every time for making better user experience for customer. Will work with Ticketing system. Previous Email migration project will work. Call centre exp. plus Remedy experience will be ideal Additional Information For more information, Please contact Pankhuri Razada Associate Recruiter Artech information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960 ************ [email protected]

Reporting to the Lead Student Success Coach in the Center for Academic Achievement, the Academic Support Specialist for UHS Students supports Undeclared Health Sciences students from the time of enrollment through the students' transition to a declared major. The responsibilities of the Academic Support Specialist for UHS Students range from providing one-on-one guidance and support to implementing a scaled set of interventions designed to enhance student success, increasing the potential for each student to persist and graduate. This individual aids students with the development and achievement of their goals by providing academic advising, assistance with preparing schedules for registration, and coaching for success. She/he/they also collaborates continuously with key offices on campus to connect students to resources across the University and within the community. Required Qualifications Bachelor's degree. Experience advising, mentoring, or tutoring college students. Excellent interpersonal skills, including oral and written communication, and demonstrated ability to cultivate effective relationships with a wide range of individuals (faculty, administrators, staff, students, and family members). Strong technology skills and organizational abilities, including effectiveness in utilizing a variety of applications to communicate, schedule, obtain information, and record data and other insights. Demonstrated ability to prioritize and meet deadlines. Ability to maintain confidentiality and be sensitive to the needs of diverse populations. Ability to work independently and as part of a team exercising sound judgment. Ability to adapt to change and work in a fast-paced environment, responding well under pressure. Knowledge of and commitment to the mission of La Salle University. Must comply with the Family Educational Rights and Privacy Act ( FERPA ) as well as with all university procedures and policies. Preferred Qualifications Bachelor's degree in education, counseling, psychology, social work, or a related area. Three to five years of work experience in higher education, preferably with health sciences students. Demonstrated experience in leveraging passion for student success into measurable outcomes. Knowledge of best practices for student retention and prior work with underserved student populations.. Understanding of student development theory and current success coaching methodologies. Ability to assess performance and outcomes and thrive in a high accountability environment. Demonstrated success in providing friendly, high quality customer service.

We are seeking an IT Technical Support Specialist to join our team. The ideal candidate will have experience in supporting help desk operations, managing ticket assignments, and resolving technical support requests across multiple locations. The role requires strong problem\-solving skills, the ability to work independently, and familiarity with IT policies and procedures. The IT Technical Support Specialist will be responsible for diagnosing user problems, providing solutions with limited supervision, and ensuring efficient and effective customer support. RESPONSIBILITIES Manage and document all support requests in the designated tracking system(s). Verify the availability and proper installation of computers, software, applications, and components. Receive and assess user requests to identify error situations and technical problems; monitor tickets for successful resolution. Determine if issues are related to hardware, software, or network; assign tasks to technicians based on request type, severity, urgency, and availability. Educate users on proper policies and procedures for accessing IT support services. Maintain detailed records of all assets, including hardware, software, systems, components, warranties, subscriptions, renewals, and more, in the tracking system(s). Create and maintain documentation for workflow processes, policies, and procedures. Provide technical support and services to all onsite locations, including over 220 locations in Philadelphia. Maintain personal transportation and be comfortable traveling within the city of Philadelphia. Be flexible with work hours, including nights, weekends, and on\-call availability when necessary. Perform related tasks as required. QUALIFICATIONS Required Proven experience in technical support and help desk operations. Ability to establish and maintain effective working relationships with team members. Strong skills in troubleshooting and diagnosing technical issues, with experience performing minor maintenance and repair tasks. Ability to evaluate computing equipment and provide recommendations to management based on cost, efficiency, and compatibility. Experience in analyzing and resolving network\-related problems. Ability to modify network computing equipment and peripheral devices to meet user needs. Willingness and capability to perform physically strenuous tasks such as installing or replacing cables, carrying heavy equipment, climbing ladders, and working in confined spaces. Flexibility with work schedules, including availability for on\-call duties. Preferred Experience in documenting and implementing IT policies and procedures. Familiarity with IT asset management and tracking systems. Experience providing technical support across multiple locations. Strong communication and organizational skills. This position requires a dedicated professional who is ready to tackle technical challenges and provide exceptional support to our team and customers. If you have a passion for IT support and enjoy working in a dynamic environment, we encourage you to apply. ABOUT US Headquartered in Philadelphia PA, Connexus Technology provides organizations in a wide variety of industries with IT Staff Augmentation and Digital Transformation solutions. For twenty years, Connexus has helped customers improve their operations and profitability with innovative software solutions, and expert consultants. Connexus has won numerous awards, such as innovative business of the year by the Philadelphia Chamber of Commerce and Healthcare Consultants of the year by the United Way and the Philadelphia business journal. Connexus has long understood that our value resides in the expertise of our people and our processes to support their success. To date, our vision is to be an organization where the sky's the limit; a place where people have an opportunity to reach their fullest potential through career opportunities in technology and business. We want to act as a beacon of light in the global community through sustainable business practices that exemplify servant leadership. 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The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Technical Support Specialist works as part of a highly collaborative group that's responsible for installation, configuration, and management of desktop and laptop computer systems. In addition to providing desktop support, you will participate in projects such as our ongoing Active Directory migration and multi-factor authentication rollout that require the Technical Support Specialist to learn new technologies and provide support for the creation of new processes for the team. The Technical Support Specialist will report to the Water Information Center Manager. This is a great opportunity for someone looking to increase their technical knowledge and abilities while at the same time using that knowledge to positively impact services for Philadelphia residents. Essential Functions Customer Relations: Provide 1st tier support to customers Answer help desk calls and create tickets in incident tracking system documenting support requests Resolve assigned support tickets while keeping end user informed of the status of their request Provide support to remote facilities using both remote tools and traveling to various facilities Respond to end user inquiries by phone\email\chat Create clear and detailed documentation Explain technical issues to end users Technical: Troubleshoot issues with Windows operating systems, printers, and installed software Configure laptops and desktops by installing operating system and updating needed drivers and firmware Create and deploy images for laptops and desktops Install software Determine technical issues to escalate to tier 2 & tier 3 to support customers Competencies, Knowledge, Skills and Abilities Skills: A+ Certification Ability to work independently and as a team member Excellent communication skills to translate technical language to non-technical personnel and customers Excellent customer service skills Excellent time-management skills Ability to meet multiple competing deadlines Ability to overcome obstacles to customer solutions to satisfy customers Ability to quickly learn new technologies Knowledge Of: MS Office and other PC software Adobe Acrobat Web Browsers (Chrome, IE, Firefox) Windows desktop operating systems Software licensing Printers Remote Desktop VPN Software Qualifications High School Diploma or GED Knowledge of PC hardware & A+ certification Minimum 2 years of experience in a Desktop Support role Must have a valid PA Driver's License and the ability to lift 50 lbs. NOTE: Microsoft Certified Professional (MCP) Certification (Windows 10) or an associate degree in Information Technology or Computer Technology can be substituted for any of the above experience Additional Information Salary Range: $45,000 - $59,000 Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************

Job DescriptionPlease note that this is not an IT support role. This is more of an Accounts Payable customer service rep. This is an office-based position. Per the Agreement, selected candidate will need to be eligible to return to office. Please note that suppliers will need to attest via Smartsheet prior to the offer being submitted in Beeline. Issuetrack - this is the ticketing system that is used tickets received from employees and vendors tickets assigned to team members and they work through issues; may triage to other teams as necessary Must have good understanding of different processes within procurement to pay this group takes total accountability for each ticket from start to close Moved to a new instance of the same system recently, not only provide a response but also lead that submitter to be able to resolve in the future - important for that person to help be more forward thinking. Must have good analytical skills Phone etiquette - not a lot of calls, but must be able to take calls and enter in ticketing system as needed Supporting various projects as needed 8-5p EST All virtual right now, but plans to transition into the office eventually; local to be in the office Interview process - 1st with manager, 2nd with direct leader and his leaders Looking for those with any customer service experience those who worked with any program (not necessarily Issuetrack) This is for the Accounts Payable team. They had these previously as a Customer Service role, but they wanted a higher caliber candidate who could kind of consult with the managers to help them correct whatever issues they may have in the future so they had to use the helpdesk template as it has a higher bill rate. Its handling any issues/questions from procurement to payment. So if managers or various vendors have questions about their invoicing, they will submit a ticket through the Issuetrack system. This person will take that ticket, and reach out to resolve the issues....then follow back up with the manager/vendor. Looking for those with strong customer service experience. The manager there now came from a retail background. Just need a polished professional who also can pick up the AP process quickly. Please ensure that the candidates submitted are aware about the temp to perm aspect of this opportunity. The role has a 3-6 month learning curve and the manager wants someone who is serious about the role and that means they would be potentially required to come into the HQ office this year.

Must Have Technical/Functional Skills * Primary Skill: Ping Access * Secondary: Ping Federate * Tertiary Skill: Linux * Experience: Minimum 10 years Roles & Responsibilities * 8+ years of Production support experience on Ping Access, Ping Federate, Ping Directory, PKI, Splunk, excellent knowledge of Identity and Access Management (IAM) domain. * Excellent knowledge on Linux, Networking (TCP/IP), Information security. LINUX is Required. * Well versed with ITIL framework * Excellent Communication Skills * Demonstrate a strong work ethic and takes pride in accomplishment. * CISSP OR equivalent Information Security domain certificate will be value add. * Exhibits strong drive for results and success. * Persists in the face of significant difficulties, does not give up easily. Identity and Access management (IAM) operations team is accountable for the successful delivery of all operational services globally for the IAM applications and infrastructure of the bank. This team supports a wide range of IAM infrastructure such as Single Sign On, Consolidate Directory Services Network (CDSN), Federated Identity (aka SAML), PKI infrastructure and tools, Extended Authentication Services, Strong Authentication, SailPoint and Splunk. This includes problem engagement during triage, service restoral, identification of root cause, and facilitation and co ordination of identification of root cause and permanent fix resolution - in accordance with agreed upon practices. Generic Managerial Skills, If any Identity and access Management TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range : $110,000-$120,000 a year

Description & Responsibilities Working within the Women Against Abuse's (WAA) residential shelters and in coordination across various departments, Client Support Staff (CSS) establish, lead and nurture a welcoming, safe supportive trauma informed community environment for residents and their children, offering support, a space to relax and an opportunity to talk to residents along with providing informal support/resolving issues through listening, sharing, and identifying options. Providing tours and off-hour activities to clients based on interests and needs (movie/game night, holiday parties or events, etc.). Assisting new residents settling in and helping them with immediate needs (providing hygiene, basic living supplies, etc.) while maintaining the related inventory. What WAA Can Offer You and What You'll Love About WAA Annual Increases, Years of Service Recognition, EAP, Pay differential for agency observed holidays and declared inclement weather, PTO for Vacation, Personal, Holidays and accrual of Sick Days.The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism Requirements A High School Diploma or the equivalent is required. At least one (1) year experience in an advocacy, crisis or shelter support position is required. The ability to read, write and comprehend English is required. Demonstrated ability to work effectively with a diverse population is required. Demonstrated ability to work effectively as a team member is required. Demonstrated commitment to service of others is required. Demonstrated proficiency in communication, both verbal and written, is required. Bilingualism is strongly preferred. Will be required to attend our Virtual Domestic Violence Advocate Paid Training, post hire (February 17 - March 5). Must provide Satisfactory Child Abuse, Criminal and FBI clearances. (Any expenses paid by employer) Women Against Abuse (WAA), a 501(c)3 nonprofit agency, is among the largest domestic violence agencies in the country and Philadelphia's leading domestic violence advocate and service provider. With over 170 staff, WAA serves two 100+ bed safe havens and 15 transitional housing apartments, legal services, hotline counseling, aftercare community-based services, prevention & education, and advocacy. Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse's hiring decisions are based on merit, qualifications, and business needs.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The Data Application Specialist works as a member of the HealthlT team under the Sr. Data Engineer to support the DPH goals of enhancing department research and public services and facilitating the establishment and maintenance of department-wide data governance. This position is responsible for executing on project plans, and maintaining existing data-related solutions for department and divisional needs and services. This is a multi-faceted position with responsibility within multiple database types, data integration, ETL, and application knowledge. Duties and Responsibilities: Participation in development and maintenance of departmental and divisional data and governance programs. Database maintenance, optimization, and administration, as needed, to support DPH initiatives. Working closely with DPH, HealthlT, and OIT colleagues to choose and create appropriate solutions, using existing City and department resources whenever possible. Creation of scripts, queries, stored procedures, and use of data APIs and Web services to integrate disparate data sources, create reports, and ensure data integrity. Suggest tools for use within DPH for working with, reporting on, visualizing, and managing data. Creation and maintenance of data visualizations, as directed. Application administration of and high-level support for DPH data management and visualization tools. Maintaining awareness of emerging technologies in related areas including awareness of visualization tools, new databases and data formats, integration techniques, and common scripting languages. Observing DPH needs and proactively recommending to Sr. Data Engineer or IT Director, demonstrating, and implementing techniques, tools, and solutions. Ensuring data security as per the appropriate standard, including HIPAA/HITECH, PA Act 59, industry standards, and the ethical standards of both IT and Public Health professions. Working with vendors and contractors to ensure DPH receives appropriately built, maintainable, integration-friendly solutions. Operate as a member of the HealthlT team, including participation in team meetings, projects, and initiatives, and regularly use team communication tools. Create and maintain documentation on data-related solutions as implemented or used by DPH. Skills Required: Demonstrated ability to learn and apply new languages, tools, techniques and technologies. Fundamental understanding of databases, data structures, Familiarity with SQL and SQL variations Ability to script fluently in at least one common scripting language such as Python, Perl, or Ruby Familiarity with data and database security; general knowledge of application controls and security One or more of the following (more a plus): Knowledge of data visualization tools such as GIS (ArcGIS, QGIS, etc.), Bl and dashboarding (Tableau), and emerging/open source tools. Knowledge of data analysis tools such as R, SAS, etc. Knowledge of HL-7 Understanding of data APIs and Web services Demonstrated ability to integrate data and/or automate extract-transform-load (ETL) procedures Demonstrated ability to produce human-readable data reports Ability to learn quickly and become comfortable with unfamiliar software and hardware environments Ability to work, learn and research independently Ability to work as a team member, and to proactively help to improve the skills of team members through knowledge sharing and demonstration Work within established policies and procedures, and also exhibit good judgement Ability to translate between the technical and the non-technical, including explaining technical issues to less technical personnel, and framing technical solutions in a business context Ability to respectfully work through challenging situations with clients and colleagues Dedication to respecting others and treating others equally regardless of differences of any kind Basic customer service skills. Ability to manage time and tasks in a complex environment with multiple priorities Effective oral and written communication skills Organizational and operational adaptability Presentation and proposal writing skills Education and Experience: Minimum of 3-5 years in data management, engineering, integration and/or visualization Certification or coursework in relevant technologies or topics a plus Bachelor's degree from an accredited college or university or equivalent work experience in a relevant position Significant course work in Computer Science, information science, MIS, data analysis, software engineering, or a related field a plus A masters' degree or advanced coursework in a related field a plus Demonstrated experience in data management, integration, reporting, and visualization, preferably in a healthcare or public health environment; government experience a plus Any combination of experience and education deemed equivalent and sufficient by hiring manger and human resources Essential Functions: We're looking for an individual with broad IT knowledge, a penchant for learning, a desire to be challenged, and a real interest in being in service to the residents of Philadelphia. This is an opportunity to learn and grow within the department working with people of varied backgrounds and on a wide variety of applications. You need to be flexible, adaptable, and thrive in a fast-paced environment. You need to respect others regardless of their differences and have a desire to be a part of a truly diverse team. You will work with a team to create sustainable, maintainable solutions to complex problems. Equal Opportunity Employment: PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.

Full-time Description Mental Health Supported Employment Specialist Salary: $18.00 / hour Mental Health Supported Employment Specialist Shift: Monday - Friday 8:30 AM - 4:30 PM At COMHAR, it's our mission to provide health and human services that empower individuals, families and communities to live healthier, self-determined lives. COMHAR's Open Door Clubhouse is an employment-based rehabilitation program. Open Door Clubhouse maintains relationships with other member Club Houses. We're looking for a Mental Health Supported Employment Specialist who will be responsible for providing case management to assist members in reaching employment goals Duties and Responsibilities of the Mental Health Supported Employment Specialist: Administrate the employment and educational services of the Open Door Clubhouse. This would include, but is not limited to, overseeing the contractual obligations of the clubhouse to the Office of Vocational Rehabilitation. Participate in the Unit Meetings, in which clubhouse members discuss the various Work Ordered Day (WOO) tasks to be performed in the Employment/ Educational Services Unit, and volunteer to perform those tasks according to their choice. Participate in the WOO activities of the Employment/ Educational Services Unit, working side by side with the members and supporting them in accomplishing the WOO tasks, while preparing them in Job Readiness. Orientation of new members to the employment and educational services offered by the clubhouse. Ensure that members have appropriate identification for employment, and provide assistance to members in need of obtaining identification. Conduct group activities focused on such topics as: resume writing, job searching, hygiene and appropriate dress for job interviewing, practice job applications and interviewing techniques, socialization and assertiveness skills, problem solving skills, the impact of work earnings on member benefits (SSI, SSDI), as well as special topics as needed. Make provision for members to learn to use public transportation, as needed. Assess and evaluate individual member's interests and skills according to the member's participation in the WOO. Assist members in making employment and/ or educational choices accordingly. Reporting of member employment and earnings to benefit providers (i.e. SSA). Facilitate monthly dinner meetings for members who are employed, or considering employment, for support, socialization, and an exchange of work related information pertaining to member issues. Perform the role of Placement Manager for Transitional Employment Placements (TEP). This includes, but is not limited to the following: job coaching and providing support to the member working the TEP, acting as liaison between the employer and the member, acting as liaison between the employer and the clubhouse, provide coverage for member absences from work, and complete all paperwork contractually required by OVR. Prepare outcome measures relevant to member employment, for purposes of reporting. Participate in one or more of the various clubhouse committees. Facilitate the Clubhouse Orientation sessions as assigned. Provide all documentation for Employment/ Educational Services Unit members, as required by funding sources. Full Time Employees are eligible for generous benefit options including but not limited to: Medical, Vision and Dental Insurance with plan options to fit your needs Life and Long Term Disability Insurance 403B Retirement Savings Plan Paid Time Off (Holiday, sick, PTO, vacation) Tuition Reimbursement Employee Assistance Program Additional supplemental voluntary insurance options including Disability, Accident and Pet Insurance Requirements Requirements of the Mental Health Supported Employment Specialist: From date of hire - Complete of a 12 hour orientation on psych rehab/ Clubhouse Model offered by certified trainers to be completed within 1 year of hire From date of hire - Complete at least 18 hours of training per year with at least 12 hours specifically focused on recovery/psych rehab/ Clubhouse 2 years experience working in the mental health field A valid driver's license Education Requirements of the Mental Health Supported Employment Specialist: An Associate's Degree in Human Services with at least 2 years of experience in the mental health field High school diploma or equivalent with 2 years of experience in the mental health field ACRE certification - or to be completed within one year of hire We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law. Salary Description $18.00 / hour

Reporting to the Lead Student Success Coach in the Center for Academic Achievement, the Academic Support Specialist for UHS Students supports Undeclared Health Sciences students from the time of enrollment through the students' transition to a declared major. The responsibilities of the Academic Support Specialist for UHS Students range from providing one-on-one guidance and support to implementing a scaled set of interventions designed to enhance student success, increasing the potential for each student to persist and graduate. This individual aids students with the development and achievement of their goals by providing academic advising, assistance with preparing schedules for registration, and coaching for success. She/he/they also collaborates continuously with key offices on campus to connect students to resources across the University and within the community.

We are seeking an IT Technical Support Specialist to join our team. The ideal candidate will have experience in supporting help desk operations, managing ticket assignments, and resolving technical support requests across multiple locations. The role requires strong problem\-solving skills, the ability to work independently, and familiarity with IT policies and procedures. The IT Technical Support Specialist will be responsible for diagnosing user problems, providing solutions with limited supervision, and ensuring efficient and effective customer support. RESPONSIBILITIES Manage and document all support requests in the designated tracking system(s). Verify the availability and proper installation of computers, software, applications, and components. Receive and assess user requests to identify error situations and technical problems; monitor tickets for successful resolution. Determine if issues are related to hardware, software, or network; assign tasks to technicians based on request type, severity, urgency, and availability. Educate users on proper policies and procedures for accessing IT support services. Maintain detailed records of all assets, including hardware, software, systems, components, warranties, subscriptions, renewals, and more, in the tracking system(s). Create and maintain documentation for workflow processes, policies, and procedures. Provide technical support and services to all onsite locations, including over 220 locations in Philadelphia. Maintain personal transportation and be comfortable traveling within the city of Philadelphia. Be flexible with work hours, including nights, weekends, and on\-call availability when necessary. Perform related tasks as required. QUALIFICATIONS Required Proven experience in technical support and help desk operations. Ability to establish and maintain effective working relationships with team members. Strong skills in troubleshooting and diagnosing technical issues, with experience performing minor maintenance and repair tasks. Ability to evaluate computing equipment and provide recommendations to management based on cost, efficiency, and compatibility. Experience in analyzing and resolving network\-related problems. Ability to modify network computing equipment and peripheral devices to meet user needs. Willingness and capability to perform physically strenuous tasks such as installing or replacing cables, carrying heavy equipment, climbing ladders, and working in confined spaces. Flexibility with work schedules, including availability for on\-call duties. Preferred Experience in documenting and implementing IT policies and procedures. Familiarity with IT asset management and tracking systems. Experience providing technical support across multiple locations. Strong communication and organizational skills. This position requires a dedicated professional who is ready to tackle technical challenges and provide exceptional support to our team and customers. If you have a passion for IT support and enjoy working in a dynamic environment, we encourage you to apply. ABOUT US Headquartered in Philadelphia PA, Connexus Technology provides organizations in a wide variety of industries with IT Staff Augmentation and Digital Transformation solutions. For twenty years, Connexus has helped customers improve their operations and profitability with innovative software solutions, and expert consultants. Connexus has won numerous awards, such as innovative business of the year by the Philadelphia Chamber of Commerce and Healthcare Consultants of the year by the United Way and the Philadelphia business journal. Connexus has long understood that our value resides in the expertise of our people and our processes to support their success. To date, our vision is to be an organization where the sky's the limit; a place where people have an opportunity to reach their fullest potential through career opportunities in technology and business. We want to act as a beacon of light in the global community through sustainable business practices that exemplify servant leadership. 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About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Full-time Description Mental Health Support Specialist Job Type: Full-time Schedule: Monday-Friday 8:30am-4:30pm ** Working two Saturdays each month from 10:00 am - 3:00 pm ** Will flex during the weeks that you work on Saturday ** Working one evening each week from 4:30 pm -6:30 pm Pay Rate: $18.00 per hour At COMHAR, it's our mission to provide health and human services that empower individuals, families and communities to live healthier, self-determined lives. COMHAR's Open Door Clubhouse is an employment-based psychiatric rehabilitation and recovery program for adults based upon the acclaimed Fountain House Model. Beyond the Open Door Clubhouse, contacts are developed and maintained with other member clubhouses in the Pennsylvania Clubhouse Coalition, as well as the ICCD Clubhouse membership at large. Services provided to the membership are coordinated with other COMHAR, Inc. and/ or other Mental Health Agencies in Philadelphia; Clubhouse staffs are to facilitate these services in meeting the needs of the members. COMHAR is now looking for a Generalist Support Staff who will be responsible to assist Clubhouse members in the achievement of their goals in living, learning, working, and recreating in the community, while working to achieve their highest level of independence. Duties and Responsibilities: Encourage member involvement in carrying out the Work Ordered Day WOD Provides support and assistance to members as needed Serves as Placement Manager (Job Coach) for members working transitional employment Participates in the Clubhouse Social/ Recreational program as scheduled (some Saturdays) Maintains health and safety standards as required by the Clubhouse and regulating agencies Ensures safety of members, and security of Clubhouse property and equipment Participates in and complete all mandatory in-services annually Keeps supervisor informed of all potential problematic situations/ concerns/ issues Requirements Educational Requirements: An Associate's Degree in Human Services or other related field OR High School Diploma or equivalent with 2 years of experience working in the mental health field Other Requirements A valid driver's license (some driving required) Completion of a 12-hour orientation on psych rehab/ Clubhouse Model offered by certified trainers to be completed within one year of hire Experience working in the mental health field in a Clubhouse or Psych Rehab Program preferred We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law. Salary Description 18.00 per hour