GIS Technician I
Contract: 12 months
Schedule: 40 Hours
Pay: $25-28/hour
GIS Technician I | Qualifications:
Proficient with ESRI GIS software, Windows, Microsoft Office and GIS concepts.
Bachelor's degree or certificate in GIS.
Proficiency in using GIS software. Proven ability to read and interpret construction drawings.
Self-motivated with the ability to manage their workload effectively with little supervision and actively learn new skills, systems, and procedures.
GIS Technician I | Responsibilities:
Interpret construction drawings, as-built information coming from the field to determine the work that was performed and what, if anything needs to be updated in the Gas Distribution Geospatial Information System (GIS) using ESRI ArcGIS software.
Interact with many different resources across the company to be able to determine the work completed, resolve previous record gaps and perform asset analysis upon request.
Produce specialty maps using spatial analysis.
$25-28 hourly 5d ago
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Technical Specialist
Zoetis, Inc. 4.9
Support specialist job in Richland, MI
States considered: Michigan
Role Description
The animal research technician is a critical role in day-to-day animal facility operations and portfolio execution. This position will support Companion Animals in a research environment at the Zoetis Richland site. Primary species of responsibility are companion animals (dog and cat) but may also include cross-support with other species. Technicians must properly use and maintain all necessary equipment and follow proper techniques as determined by departmental SOPs and Institutional Policies. This role performs all phases of clinical and preclinical studies associated with the discovery and/or development of animal health products.
Weekend and holiday work is expected and performed on rotation.
Responsibilities:
Assists with all aspects of study execution including in-vivo study protocol review, biological sample collection, and data collection in accordance with regulatory requirements.
Performs a variety of animal activities including but not limited to animal husbandry, animal treatments, record keeping, and laboratory and instrument maintenance in accordance with applicable Animal Welfare and GXP policies.
Cleaning and disinfecting animal areas.
Carries out duties according to protocol and applicable SOPs.
Utilizes knowledge of how functional areas interact in the completion of research protocols.
Provides communication with and assistance to the lead technicians, managers, and researchers.
Assist and support the clinical veterinarians with all aspects of veterinary care.
Provide training in standard animal procedures which may include study execution.
Contributes to continuous improvement and shares knowledge and expertise with others in work group and business lines.
Qualifications:
High school diploma + 4 years related experience or education combined
Flexibility, enthusiasm and adaptability within the work environment, and a track record of successfully working in a fast-paced setting involving multiple projects and tasks
Demonstrated math and reading comprehension required.
Desirable attributes:
Veterinary technician license/certification
AALAS Certification
Previous experience in an
in vivo
research setting.
Proven track record of working well in a team setting
Physical Requirements:
Ability to lift 40 pounds
Role requires the usage of Personal Protective Equipment (PPE) and a very high level of personal hygiene to be maintained while at work
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$92k-118k yearly est. 1d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Support specialist job in Lansing, MI
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 46d ago
Technical Support Analyst
Nanosoft Consulting Talent Page
Support specialist job in Lansing, MI
?
Communicate effectively, both orally and in writing, with users, unit staff and Managers
Maintain a broad system knowledge, knowledge of computer related equipment, and end user software
Analyze operational problems
Investigate alternative solutions and potential risk
Initiate corrective action
Record and report status
Teach and assist other staff and users
Project management
Server support
Telecommunications support
Database systems support
Enforce security standards
EDUCATION:
Possession of a bachelors degree with 21 semester (32 term) hours in computer science, data processing, computer
information systems, data communications, networking, systems analysis, computer programming, or mathematics; or
possession of an associates degree with 16 semester (24 term) hours in computer science, data processing, computer
information systems, data communications, networking, systems analysis, computer programming, mathematics or
equivalent.
Alternate Education and Experience
Information Technology Programmer/Analyst P11
Possession of an associates degree with 16 semester (24 term) credits in computer science,
information assurance, data processing, computer information, data communications, networking,
systems analysis, computer programming, IT project management, or mathematics and two years of
experience as an application programmer, computer operator, or information technology technician; or
two years (4,160 hours) of experience as an Information Technology Student Assistant may be
substituted for the education requirement.
OR
Educational level typically acquired through completion of high school and four years of experience as
an application programmer, computer operator, information technology technician, or four years (8,320
hours) of experience as an Information Technology Student Assistant may be substituted for the
education requirement
Duty 1
General Summary of Duty 1 % of Time 40
Serves as a technical expert and provides problem diagnosis, implementation, administration, support and maintenance of computer hardware, software and network products.
Individual tasks related to the duty:
Provide on-site or remote access diagnosis and resolution of computer hardware and software problems using a highly integrated set of diagnostic tools and techniques utilizing a specialized set of diagnostic tool and elevated privileges.
Research, analyze, develop and document solutions new processes and procedures to implement new solutions for use by technicians to meet future problem resolution needs.
Serve as technical experts providing support to other technicians.
Administer, implement, and provide technical support of applications and associated hardware used in a client server environment utilizing a specialized set of diagnostic tools with elevated privileges.
Administers and implements automated data processing systems and computer application programs.
Convert and implement new systems and upgrade existing systems.
Duty 2
General Summary of Duty 2 % of Time 35
Lead, coordinate and oversee teams that work on processes, procedures and technical specifications. Plan, design and oversee analytical and technical assignments, and implementation of computer hardware software and network components.
Individual tasks related to the duty:
Provide planning, design, and implementation of computer hardware, software, and network components.
Lead in the development of processes and procedures to be used by IT technicians in the division and elsewhere in DTMB.
Develop operational and installation procedures to be used by other staff for communication systems, hardware, network, security, storage and software.
Analyze the need for, and develops, documents, implements and monitors information technology quality assurance standards.
Serve as a liaison between other technical staff, management, users, and vendors regarding service requests, usage, standards, security, and other technical matters.
Maintains records and prepares reports and correspondence related to the work.
Duty 3
General Summary of Duty 3 % of Time 15
Maintain, administer and support remote application and file servers, network operating systems and local area networks in partnership with other areas of DTMB.
Individual tasks related to the duty:
Perform Server installs, upgrades, moves, repairs and removals.
Perform install and upgrades to Network Operating systems.
Troubleshoot Local Area Network connectivity issues through cables, switches and hubs.
Administer network groups, users and rights associations.
Monitor and maintain local server back up systems.
Assist in the rebuild of failed servers, including installation of hard drives, rebuilding network operating systems and restoring backed up files.
Setup, support, test and troubleshoot print servers.
On-site support for installation of Telecommunication hardware.
Install and troubleshoot wiring and associated devices including tranceivers, switches, hubs and routers.
Duty 4
General Summary of Duty 4 % of Time 10
duties as assigned. Including local database administration, enforcing security standards, and virus/spyware remediation. Pursuing technical training and specialized client training in order to service all agency clients within a service area.
Individual tasks related to the duty:
Manage and update local database systems.
Manage client access and user rights for database systems.
Provide for the updating of patches and virus repair.
Seek out and attend relevant technical training.
Attend special training sessions required by client sites to provide complete IT service.
Carry out the directives of Management in support of providing customer service to clients of DTMB.
$37k-65k yearly est. 60d+ ago
IT Onsite Support Analyst I
The Cancer & Hematology Centers
Support specialist job in Lansing, MI
Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families.
We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our staff understands what you're going through and can offer compassion and resources to help. To us, it's important that healing isn't just centered on your disease site. Our cutting-edge cancer care is available close to home. Our medical staff have close ties to prominent hospitals and ongoing cancer research, and we bring those breakthrough advances to our regional centers to progress the level of care that is offered right here at home.
Why Join Us? We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
General Summary:
Our IT Onsite Support Analyst I will actively be working at multiple clinical locations in Michigan with the main location in Lansing Michigan. As an IT support analyst I your focus will be on providing support at the user desk or within the locations in need of assistance. The IT Onsite Support Analyst I will also help remotely at other sites. Provide exceptional customer service. Respond to tickets indicating a user support request and identify and resolve issues. Work with other resources and vendors to deliver effective support services. Provide ongoing technical support and follow-up with staff.
Stellar communication and customer service skills are essential for this role.
*This is a full-time IT role working Monday to Friday at our CHC Lansing clinics. It will also support Eaton Rapids as needed. The schedule to work is Monday to Friday (day shift). No holiday or weekends.*
Primary Duties and Responsibilities (Essential Functions):
· Perform PC, peripherals, printer installations, upgrades and relocations onsite
· Consult with users, to determine hardware, software and system specifications
· Develop, prototype, test, troubleshoot, and document new systems and hardware for end users
· OS and application installations
· Setup and configure desktops and laptops for deployment
· Identifying, troubleshooting, resolving, and documenting user system issues
· Assist with inventory control of equipment and software
· Provides immediate assistance when possible and appropriate
· Responding to end user support request tickets, calls, and emails:
o Updating service work notes
o Prioritizing work to resolve complex support client issues
o Collaborating with other CHC staff and vendor support resources to resolve requests
o Providing updates, status, and completion information to management
· Manage user accounts in Active Directory, Exchange, Office 365, MFA system, and requests for hospital EMR access.
· Manage and administrate the service desk environment with the other Onsite Support Analyst
· Utilizing remote monitoring and management software to resolve client requests
· Ensuring the security of all configurations made on client systems
· Managing and reviewing basic security systems logs
· Manage the phone system
· Provide support for phones and A/V systems
· Documenting solutions and building IT knowledge base
· Interacts in a cross-team capacity to meet customer and organizational needs
· Immediately bring to the attention of your supervisor, areas of concern or items in need of correction as they are discovered
· Manage radiation oncology and urology hardware systems
· Basic server hardware troubleshooting
· Basic network troubleshooting
· Administrate door/badge systems
· Special assignments and projects as directed by your supervisor
Qualifications:
· Associate Degree in Computer Science or related field or equivalent experience - willing to consider 1-2 years of work experience in an IT Systems Support, desktop support, help desk or similar role.
· Strong interpersonal, verbal and written communication skills. Ability to effectively communicate and work with non-technical people on technical issues.
· Strong work ethic and the initiative and ability to work independently and in team environments.
· Attention to detail and good listening skills. Can follow complex instructions and pre-established guidelines to perform the job functions in accordance with established standards, concepts, practices, and procedures of CHC.
Preferred Knowledge/Skills/Abilities/Education/Experience:
· Experience with Radiation Oncology Solutions
· Proven skills in PC repair, troubleshooting, deployment
· Remote desktop support applications
· Troubleshooting printer and fax issues
· Experience with data cabling and cable management
· A+ or Microsoft certifications are beneficial but are not required.
· Ability to manage multiple requests and issues
· Operating System experience in the Win 10, Win 11, Mac OSX, Thin client OS
· End user management in Active Directory, Exchange, Office 365, Citrix, SharePoint, Azure Virtual Desktop
· Desktop applications, Office 365 applications
· Knowledge of desktop, laptop, and mobile device operation
· Working knowledge of medical terminology
· Working knowledge of electronic medical records
Function as a team member by expanding his/her responsibilities as directed by management to facilitate optimal workflow within the cancer center.
Communicates and interacts with peers and other departments in a manner that is viewed as having a positive effect on patient services and CHC staff morale. Interacts effectively with patients/family members and demonstrates sensitivity in regards to cultural diversity, age specific needs and confidentiality.
This employee has access to medical records daily. The parts of the medical record s/he needs to references to perform his/her job are as follows: Lab Information System, Pharmacy Information System, Entire Chart/Electronic Medical Record (EMR), and Electronic Billing System (EBS).
Work Environment:
Able to see clearly in an environment which is equipped with typical lighting. Able to perform manual tasks that require the use of fine muscle motor skills. Able to walk approximately one mile per workday. Able to lift 50 pounds. Able to stand and / or sit for prolonged periods. Able to freely bend/stretch. Able to access, input and retrieve information from computer. Very fast-paced and ever changing office environment. Demanding regarding deadlines and time frames. Very detailed and challenging work. Constant demand for updating knowledge.
Some travel will be required as needed to provide support at one of our clinic locations.
$37k-65k yearly est. Auto-Apply 4d ago
IT Support Specialist (Entry Level/On-Site)
Job Listingspea Group
Support specialist job in Brighton, MI
The IT SupportSpecialist position installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users. This position would split time between Brighton and Lansing offices.
Responsibilities
Identifies and procures the hardware and software needed to satisfy user requirements.
Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises.
Loads appropriate software packages such as operating systems, networking components and office applications.
Assists in the customization and adaptation of existing programs to meet users' requirements.
Provides telephone, in-person and online support to end-users.
Coordinates activities with network services and information systems groups.
Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication.
Refers major hardware problems to service personnel for correction.
Connects users to networks and provides initial training in facilities and applications.
Sets up and provides support for mobile devices.
Assists in research and procurement of computer accessories and supplies.
Manages IT inventory of supplies in the print room and server room.
Performs other duties as assigned.
Qualifications
Formal Education, Licenses and Certifications
High School diploma required.
Associate's degree in technical field preferred.
Knowledge and Experience
Two (2) years of related experience.
Competencies and Personal Attributes
Ability to organize, multitask, and prioritize.
Ability to communicate effectively verbally and in writing.
Ability to interact with employees and vendors in a professional manner.
Technical capacity
Time management
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Availability
This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m.
Travel
Local travel to all PEA Group offices is expected.
$37k-65k yearly est. Auto-Apply 8d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Lansing, MI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$57k-78k yearly est. 13d ago
(Full-Time) Park Support Specialist
Huron-Clinton Metroparks 3.2
Support specialist job in Boston, MI
Job DescriptionBARGAINING UNIT / LEVEL: Non-Supervisory Bargaining Unit - Level 04/06 SALARY RANGE: $54,954 - $74,942 annually DOQ (2026 rate) GENERAL STATEMENT OF DUTIES: Under the direction of the Park Operations Manager the position responsibility involves assisting with park operations, which include accounting, payroll, park revenues, and assisting in the preparation of the park budget.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Performs clerical and administrative work in answering phones, receiving the public and providing general assistance in support of park operations.
Composes, types, and edits a variety of correspondence, reports, memoranda and other material requiring judgment as to content, accuracy and completeness.
Maintains inventories and orders supplies, materials and equipment in accordance with Metroparks purchasing policies.
Communicates park policies, plans and procedures to employees and general public.
Assists park management with enforcement of Metroparks policies/procedures and ensures any required paperwork is completed, accurate and timely.
Acts as custodian of sensitive Metroparks documents and personnel records. Establishes and maintains filing systems.
Serves as the liaison between park employees/management and Human Resources and/or Finance.
Assists in the recruiting and hiring process for new seasonal and part-time personnel and coordinates the rehiring process.
Conducts reference or background checks on job applicants and volunteers.
Distributes, reviews and processes paperwork for new employees and returning seasonal employees, then enters, reviews and maintains employee data in the HR/Payroll ERP system.
Prepares and maintains employment records related to employment events, such as hiring, termination, leaves, transfers, or promotions, using HR/Payroll ERP system.
Compiles and prepares reports and documents pertaining to personnel activities.
Reviews employee time sheets, wage records, and other information to detect and reconcile payroll discrepancies.
Prepares bi-weekly payroll for processing. Monitors and maintains records in the employee time and attendance system, including records of hours worked, computation of overtime, shift premium, account distribution, paid leave time used, etc.
Coordinates workers compensation claims process for park personnel.
Assists park manager with annual budget process, including monitoring operational expenditures in compliance with budget constraints.
Ability to communicate effectively with staff and the general public; to respond to complaints, questions, and enforce rules.
NON-ESSENTIAL:
May assist with special events and activities.
May serve on employee committees
MINIMUM QUALIFICATIONS - Park SupportSpecialist / Level 04:
Associate Degree in related field, Bachelors preferred. Applicants with 4 or more years of related service will be given credit toward meeting the minimum educational requirements and will be considered for the position.
Knowledge of accounting principles, budget controls, auditing, cash controls and professional standards and ethics.
Knowledge of administrative and clerical procedures, filing and record management systems.
Ability to use mathematics to solve problems.
Ability to communicate using telephone and radio equipment.
Ability to establish and maintain positive working relationships with the public, outside agencies and employees.
Ability to work under stressful conditions and varied hours including weekends and holidays, depending upon park demands.
Ability to utilize computer system to include word processing, spreadsheet, publishing, and data base software applications.
Ability to maintain and keep clerical and stock records.
Possession of a valid Michigan operator's license and acceptable driving record.
May be assigned to work in other parks and districts as needed and if necessary.
May be required to adjust schedule to meet organizational needs, including special events, evenings, weekends & holidays.
Ability to perform essential duties.
MINIMUM QUALIFICATIONS - Park SupportSpecialist / Level 06:
Meets all of the minimum qualifications of the Park SupportSpecialist - Level 04.
Five or more years of related experience.
TOOLS & EQUIPMENT USED: Personal computer including data base, scheduling, publishing, spreadsheet, and word processing software; calculator, copy & fax machines; phone, radios, automobile.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, sit, talk and hear. The employee is occasionally required to use hands to handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work in outside weather conditions. The employee may be exposed to heat, wet and/or humid conditions, chemicals, animals, foliage and vegetation, etc. The noise level in the work environment is usually quiet while in the office and may be moderately loud when out in the field.
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$55k-74.9k yearly 13d ago
Senior Computer User Support Specialist
Cayuse Holdings
Support specialist job in Lansing, MI
**The Work** The Senior Computer User SupportSpecialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices.
This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables.
**Responsibilities**
**Key Responsibilities**
+ Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices.
+ Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies.
+ Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets.
+ Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance.
+ Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable.
+ Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality.
+ Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.
+ Troubleshoot printer, computer, and peripheral incidents.
+ Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols.
+ Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service.
+ Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards.
+ Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services.
+ Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections.
+ Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity.
+ Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
+ Associates degree in relevant field.
+ 6 years' experience in computer user support
+ Valid driver's license, travel may be required.
+ Experience supporting Windows 10, and MS Office 2013.
+ Experience using ServiceNow or a similar ticketing system.
+ Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
+ COMPTIA Security Certification
+ Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
+ Exceptional verbal and written communication skills.
+ Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
+ Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
+ Must be self-motivated and able to work well independently as well as on a multi-functional team.
+ Ability to handle sensitive and confidential information appropriately
**Desired Qualifications:**
+ 5 years Preferred Hands-on experience with Spring Boot Java Applications.
+ 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later.
+ 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum)
+ 5 years Preferred Hands-on experience with web applications developed for Cloud platform
+ 5 years Preferred Hands-on experience with CI/CD methodology
+ 5 years Preferred Hands-on development experience for mobile and tablet platforms
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Program Manager**
**Working Conditions**
+ Professional hybrid office environment.
+ Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $20.00 - USD $32.00 /Hr.
Submit a Referral (****************************************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103791_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
$20-32 hourly 57d ago
IT SUPPORT SPECIALIST - DLA
Nexthreat
Support specialist job in Battle Creek, MI
Job Title: IT SUPPORTSPECIALISTLocation: Battle Creek, MI, Richmond, VA; Ft. Belvoir, VA; Philadelphia, PA; Columbus, OH; Dayton, OHJob Category: Information Technology Time Type: Full-time Potential for Telework: At the customer discretion Minimum Clearance Required to Start: SecretEmployee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship
NexThreat is seeking an experienced IT SupportSpecialist. This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include diagnosing and resolving problems in response to customer-reported incidents, planning and analysis of work processes, researching and reporting trends and patterns of problems, developing training materials and performing computing/information system training sessions, developing and maintaining problem tracking databases, installing, troubleshooting, and maintaining hardware and software, performing backup and recovery operations, consulting with users to identify needs and requirements, conducting feasibility studies and trade-off analyses, preparing business cases, and ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices. May be required to support DLA's eProcurement system(s).
Enterprise Network Micro-Segmentation Software Application Solution Support
NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us.
Job Description:
Minimum Experience:
• Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.
Certification Requirements:
•Computing Environment: From the most current DLA-approved Computing Environment Certification List: AWS CSA Associate, AWS CSA Professional, AWS CS Specialty, AWS CSO Admin Associate, GCDA, GIAC GCWN, ISA CCST Level I, MCA: DS, MCA: SQL Server, MC: Azure AA, MCM: SQL Server 2008, MCM: Server 2008R2, MCSA: WS2012, Okta Certified Administrator, Infoblox CDCA
Additional Qualifications:
• IA Level: IAT II or IAT III• 8570.01-M Baseline Certification to include application, data, database, utility or software tools administration which require “Privileged” access
NexThreat is dedicated to our employees' well-being, growth, and satisfaction. We offer a competitive compensation package that supports and enables our corporate commitment to excellence. Our extensive benefits include:Medical, Dental, and Vision Insurance: Ensuring our employees have access to essential healthcare services.401(k) Plan with Matching Contributions: Helping our employees secure their financial future.Life and Accidental Death & Dismemberment Insurance: Providing peace of mind with robust coverage.Up to Five weeks of PTO: Enabling you to streamline your work life balance.Short-Term and Long-Term Disability Insurance: Offering financial protection during unforeseen circumstances.529 College Savings Plan: Supporting our employees' educational savings goals.Employee Learning Program with Tuition Reimbursement: Encouraging continuous learning and development.Flexible Spending Account (FSA) and Health Savings Account (HSA) Plans: Allowing employees to manage their healthcare expenses effectively.Profit Sharing: Rewarding our employees for contributing to the company's success.Employee Referral Program: Incentivizing our team to bring in new talent.$5,000 Company-Paid Travel/Vacation after 5 Years of Service: Celebrating loyalty and service with generous vacation benefits.Equal Opportunity and Career Adv ancement NexThreat is committed to being an equal opportunity employer. We provide a clear pathway for career development, ensuring that all employees have the opportunity to grow and advance within the company. Fair CompensationOur commitment to fair compensation is reflected in our competitive salary packages. NexThreat's internal efficiencies enable us to offer not only fair wages but also additional financial benefits such as spot and merit bonuses, profit sharing, commuting benefits, and comprehensive insurance coverage. Reward and RecognitionWe believe in recognizing and rewarding our employees for their hard work and dedication. By regularly collecting customer feedback, we identify opportunities to provide spot bonuses, gifts, and other forms of recognition, ensuring our team members feel valued and appreciated. Vacation BenefitsUnderstanding the importance of work-life balance, NexThreat offers a unique vacation benefit. Every 5 years, employees receive $5,000 towards a vacation for themselves and their families. We strive to create a supportive and rewarding work environment where our employees can thrive both personally and professionally.
$36k-63k yearly est. Auto-Apply 60d+ ago
Technical Support
Us It Solutions 3.9
Support specialist job in Lansing, MI
US IT SOLUTIONS an ISO Certified organization based in CA. Our company is serving various State, Local and County Departments for over 10 years. We have been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.
Technical Support 1
Short Description:
NEW CONTRACT DURATION: ASAP - January 5, 2018.
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
Complete Description:
ears of Experience:
1 to 3 years of experience in the field or in a related area.
Job Description:
Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks.
Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. May be responsible for accessing data from and transferring data to various local, state, or federal databases. May assist in the review and recommendation of the procurement and inventory of information resources hardware or software. May write and update personal computer and mainframe application programs. Experience in automated data processing systems. Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to communicate effectively, and to train others.
Provides assistance in the design, development, and maintenance of various system applications. Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on system efficiency and utilization. May be responsible for accessing data from and transferring data to various local, state, or federal databases.
Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Develops procedure manuals. Develops and makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on systems efficiency and utilization.
Experience in Video and audio conferencing systems, maintenance, repair and operation is required.
Security+ certification is required with background that will permit security clearance acceptance. Network+, A+, CCNA a plus.
Skills:
Qualifications
Experience in Video and audio conferencing systems, maintenance, repair and operation is required.
Security+ certification is required with background that will permit security clearance acceptance. Network+, A+, CCNA a plus.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-52k yearly est. 60d+ ago
Support Technician
Daveandbusters
Support specialist job in Lansing, MI
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $12.48 - $16 per hour
Salary Range:
12.48
-
16
We are an equal opportunity employer and participate in E-Verify in states where required.
$12.5-16 hourly Auto-Apply 60d+ ago
Service Support Specialist
Hydroworx International Master 3.7
Support specialist job in Middletown, MI
The Service SupportSpecialist is an office-based role responsible for supporting all service operations and providing remote technical assistance to HydroWorx customers and field-based technicians. This position requires extensive product knowledge and a strong understanding of best practices related to field-based scopes of work. A primary responsibility of this role is the day-to-day management of service parts inventory at the corporate office, as well as all remote service parts inventory locations. The Service SupportSpecialist works closely with cross-functional teams, including Supply Chain, Project Management, Installation, and Production, to ensure efficient and effective service support.
Qualifications
Responsibilities/Essential Functions:
Manage assigned service cases to full resolution by providing phone & email support to HydroWorx customers, contractors, and field technicians.
Own SVC dept inventory process and procedures / maintain inventory levels at both MDT, field service vans and remote service locations. This includes the physical shipping of parts.
Own service parts consumptions for completed jobs.
Own SVC department role in RMA process to ensure field team is returning parts and following the correct process.
Report all identified component issues or failures via the Continuous Improvement process.
Assist with any special projects when directed.
Education and Experience:
High School Diploma or equivalent
5-10 years of work experience in a similar role related to the technical service industry
Skills/Competencies:
Ability to problem solve and troubleshoot
Ability to make decisions under pressure
Flexibility
Excellent organizational skills
Excellent interpersonal and customer service skills
Great attention to detail
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear in order to exchange information. The employee must frequently lift and/or move up to 75 pounds.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy and fax machines, filing cabinets.
Tools and Equipment:
Computer, telephone, copy & fax machines
Work Hours:
Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand. Occasional travel is required.
Training:
Training for this position will be conducted per HydroWorx Training Program.
$31k-48k yearly est. 10d ago
Support Specialist- Center for Student Success
Jackson College 4.1
Support specialist job in Jackson, MI
Salary $19.00 - $21.00 Hourly Job Type Staff, full-time Department Center for Student Success Opening Date 01/15/2026 Closing Date 2/15/2026 11:59 PM Eastern * Description * Benefits * Questions Description The CSS SupportSpecialist is responsible for supporting the Jackson College testing services within the Testing Lab (both in person and virtual). The CSS SupportSpecialist administers tests in accordance with college guidelines and policies, ensures an environment conducive to testing, maintains test tracking and usage data, produces reports, verifies score reporting, and maintains test security and integrity of all aspects of the Testing Lab. Most responsibilities are done autonomously and self-paced. Using a variety of resources, coordinate the provision of texts and materials in alternative formats to students with disabilities. Works with the Center for Student Success, students, vendors and Information Technologies to provide services in a timely manner in accordance with ADA laws. Keep current in resources and trends related to the provision of these services. Assist in the tracking and referral process to provide Center for Student Success support.
Hours:
Monday 9a-6:30p
Tuesday 9a-6:30p
Wednesday 10:30a-8:30p
Thursday 10:30a-8:30p
Friday 9a-3p
Some Saturdays Required
Essential Functions
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
* Proctor course placement tests in person or online to new and returning students for Math and Writing, including Accuplacer ESL. Organize and email confidential student placement test results to appropriate Jackson College Staff.
* Proctor course-related and other standardized tests in person or online in the Testing Lab and other designated testing sites, including but not limited to paper/pencil and online tests. Organize, scan, and/or email confidential student test results. Project management for second admit programs such as annual admissions essays for the Dental program, classroom and admissions Kaplan testing, and certifications for the professional trades/industry 4.0 program. All project planning, prepping of test environment and proctoring must adhere to appropriate accrediting bodies for each specific program.
* Manage testing accommodations that have been determined by the appropriate staff, including responsibility for the management of Alternative Test Room booking for both instructors and students through the Accommodate system.
* Maintain positive interpersonal relations and a professional environment and has a significant degree of decision-making, independence of action and self-management.
* Assure that the college policies and procedures governing the proctoring process are clearly communicated with all key holders (e.g., students, instructors, administrative staff, etc.)
* Ensure the proper administration and security of individual tests as well as maintain the security and integrity of the total Testing Lab environment when operational. This includes monitoring and processing exams both in person and virtually.
* Monitor the master Testing Lab calendar. Work in conjunction with Testing Lab Proctor to ensure exam coverage.
* Troubleshoot testing problems and related customer-service concerns, including computer/program issues. Enforce Testing Lab policies, direct students to other departments of the college in a friendly manner when necessary and always maintain a calm and poised demeanor.
* Maintain the tracking of all record-keeping with internal system and external systems including but not limited to Accommodate, TutorTrac. Participate in meetings and training activities with department personnel and/or college personnel and assist with special projects and activities assigned.
* Facilitate the testing process by answering student questions and providing test instructions and guidelines. The proctor must obtain credentialed status by all third-party sites including but not limited to: Kaplan, Examsoft, Major Learning, MSSC, PSI, NOCTI, and Accuplacer.
* Prepare rooms between testing sessions and monitor Testing Lab email.
* Be prepared to transition from a physical testing environment to a virtual testing environment at a moment's notice (and vice versa) so as to impact customers minimally and provide exemplary customer service in the spirit of TCS2.
* Provide oral proctoring as needed.
* Serve as back up for accommodations support
* Obtain alternative format texts/materials as needed for students with documented disabilities.
* Meet with students each semester to help connect identified community needs with students to decrease gaps in student success and also serve as a student advocate.
* Scan materials to electronic formats for audio format and use with text to speech reader software and edit as needed.
* Work with publishers to obtain electronic versions of materials.
* Stay current on federal and state guidelines related to copying of texts into alternative formats.
* Ensure alternative services are provided in a timely manner.
* Complete associated documentation of accommodations provided.
* Assist students in obtaining and using the technology to access their alternative format materials.
* Assist CSS with technology needs, office coverage, tutoring, and general center duties as needed.
* Responsible for understanding, supporting and actively demonstrating the College's beliefs, values, mission and vision and being in agreement to be evaluated by same.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
CONTACTS AND PURPOSE OF CONTACTS
Internal:Faculty, CSS staff, students, IT staff, Jets Store staff.
External:MI-AHEAD group, publishers, Michigan Commission for the Blind, Recordings for the Blind and Dyslexic, DisAbilities Connection, Michigan Rehabilitation Services.
Minimum Qualifications
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and have experience using. and/or teaching others to use adaptive technology including scanning, Kurzweil readers, e-text formats, etc. Demonstrate understanding of and sensitivity to individuals from diverse backgrounds. Ability to communicate effectively with staff, students and the general public. Ability to work successfully in an environment with minimal supervision demonstrating self-motivation. Willingness to work flexible hours including occasional evenings.
The successful candidate must have knowledge of assistive technology, stay abreast of new techniques in the field, and keep his/her supervisor informed. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essenti435 Bates St., Jackson, MI 49202al functions.
Education and/or Experience
Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Other Skills and Abilities
* Ability to interface positively and effectively with a diverse student population.
* Above average computer application skills, including specific computer applications such as Microsoft Office, Astra, Colleague, Excel, Acrobat, and Zoom.
* Moderate-high level of knowledge required (virtual testing environment), for different types of computer models (student owned) and software compatibility with various computer models. Significant technical troubleshooting is consistently necessary to assist faculty and students to ensure smooth proctoring sessions and maintain test security for both environment and academic honesty compliance.
* Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Customer Service
* Ability to actively look for ways to help people, including talking to others to convey information effectively, awareness and understanding of others' reactions, and then adjusting one's own actions and responses in relation to others.
Language Skills
* Ability to read textbooks that include medical, scientific, and technical material.
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Ability to write routine reports and correspondence.
* Ability to speak effectively before groups.
* Strong customer service orientation, ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
* Ability to effectively present information one-on-one and group situations to customers, clients and other employees of the organization.
Mathematical Skills
* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
* Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
* Ability to define problems, collect data, establish facts and draw valid conclusions, including data analysis, spatial reasoning, and basic knowledge of certification test purchasing required
* Capacity to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate. Using logic and reasoning to identify alternative solutions, conclusions or approaches to problems.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to sit. When virtual, the employee is required to sit for up to four hours with minimal breaks. The employee is frequently required to stand; walk; and stoop, kneel, crouch, or crawl. The employee frequently is required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet to moderate.
"This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required and shall not be construed as declaring the specific duties and responsibilities. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty."
Supplemental Information
Jackson College only accepts on-line applications though this system. For assistance with this, please call ************.
Please use your legal first and last names on your application. If you are hired, you will have the opportunity to identify and utilize your preferred name.
The Jackson College Nepotism policy prohibits hiring of a relative or someone with a familial relationship to work in the same instructional department, office or administrative unit of the College including spouse, child, stepchild, parent, stepparent or sibling of the employee or spouse, aunt, uncle, niece/nephew, grandparent, grandchild, and members of the same household including domestic partner.
It is important that your application show all the relevant education and experience you possess (even if you are repeating it from your resume or cover letter). For instance, do not say, "See Resume or C/V." Your resume, cover letter, and if a degree is required an unofficial transcript must be attached to your application. Applications will be rejected if incomplete.
When you apply for the position, you will get to the document upload area where you will be given an opportunity to attach your documents such as your vita, transcripts, etc.. Instructions will also be found there.
The College reserves the right to request proof of degree or certification at a later date if these documents are required as part of the qualifications for the position. Final candidates will be subject to a criminal background as part of the employment process.
If selected you will be required to complete the US Citizenship and Immigration Services, Employment Eligibility Verification form I-9 and provide documentation verifying identity and eligibility to work in the United States. Jackson College is NOT able to support Visa applications for employment at the college. Applicants must already be eligible to work in the United States to be considered.
Applicants with disabilities may request accommodation to complete the application and interview process. Please notify Human Resources at least three (3) working days prior to the date of need.
A copy of Jackson College's Annual Security Report and Annual Fire Safety Report is available on the JC Campus Safety & Security website. The security report contains crime statistics for the previous three years for all of our campus locations and the annual fire safety report, which contains statistics for any reported fires in campus housing units and fire safety systems in these buildings. Additionally, the report contains policies, available resources and information concerning personal safety, fire safety and reporting procedures for both crimes and fires.
Applicants have rights under Federal employment laws. Jackson College is an Equal Opportunity Employer that actively supports workforce diversity.
Jackson College provides a generous benefit package to full-time staff that includes: medical, dental, vision, employee life/AD&D, optional life for employee and family, long and short-term disability,and travel insurances; personal illness, personal, bereavement and vacation leaves; tuition reimbursement and waivers; 16 paid holidays; and retirement plans. Details are available on the Jackson College website.
01
This position requires a schedule of Monday and Tuesday 9a-6:30p, Wednesday and Thursday 10:30a-8:30p, and Friday 9a-3p with some Saturdays when needed. Will you be able to accommodate this schedule?
* Yes
* No
02
Which statement best describes your current level of knowledge and experience using computer applications such as Microsoft Office (Word, Excel), Astra, Colleague, Adobe Acrobat, and Zoom?
* I have minimal experience with these applications and would require significant training to use them effectively.
* I have basic working knowledge of these applications and can complete simple tasks but may need occasional guidance.
* I have above-average proficiency and can confidently use these applications for daily tasks, including troubleshooting common issues.
* I have advanced expertise and regularly use these applications in complex or administrative functions, including training others or optimizing workflows.
Required Question
$19-21 hourly 5d ago
Technical Specialist
Zoetis, Inc. 4.9
Support specialist job in Richland, MI
Role Description:
The animal research Technical Specialist is a critical role in the day-to-day animal facility operations and portfolio execution. This position supports Poultry in a biocontainment and non-biocontainment research environment primarily at the Zoetis Kalamazoo, MI site with some crossover work at the Richland, MI farm site. Primary species of responsibility is poultry but may also include cross-support with other species. Must properly use and maintain all necessary equipment and follow proper techniques as determined by departmental SOPs and Institutional Policies. This role performs all phases of clinical and preclinical studies, associated with the discovery and/or development of animal health products.
Weekend and holiday work expected and performed on rotation.
May not own birds or poultry; other outside contact with birds or poultry is limited.
Responsibilities:
Perform all phases of clinical and pre-clinical animal studies associated with the discovery and/or development of animal health products.
Sets up and performs a variety of animal activities, including husbandry, sample collection, processing analysis, data handling, record keeping, and laboratory and instrument maintenance in accordance with applicable Animal Welfare and GXP policies.
Carries out duties according to protocol and applicable SOPs. Assist with all aspects of study execution including but not limited to: in-vivo study protocol review; animal procurement; biological sample collection and data collection in accordance with regulatory requirements.
Lead and manage study execution.
Clean and disinfect animal housing units and rooms.
Utilizes knowledge of how functional areas are used and maintained in the completion of research protocols.
Responsible for all steps of room maintenance related to studies, with priority on cleaning and disinfecting.
Communicate with and assists managers and researchers and supports the clinical veterinarians with all aspects of veterinary care.
Helps onboard new employees and serve as a mentor.
Provide training in standard animal procedures which may include handling, dosing, biological sampling, end of study, necropsy, and biosecurity.
Identify and implement process improvements and share knowledge and expertise with others in work group.
Qualifications:
High school diploma + 4 years related experience or post-high school education combined.
Flexibility, enthusiasm and adaptability within the work environment, and a track record of successfully working in a fast-paced setting involving multiple projects and tasks.
Demonstrated math and reading comprehension required.
Desirable attributes:
Bachelor's degree in related field or +4 years related experience or post-high school education combined.
Great attitude and willingness to learn!
Previous work in commercial poultry or an animal research setting
Previous experience in an
in vivo
research setting.
Proven track record of working well in a team setting and being a great teammate.
A track record of successfully working in a fast-paced setting involving multiple projects and tasks
Demonstrated math and reading comprehension required.
Physical Requirements:
Ability to lift 50 pounds.
Role requires the usage of Personal Protective Equipment (PPE) and a very high level of personal hygiene to be maintained while at work.
Role requires the usage of Personal Protective Equipment (PPE) and a very high level of personal hygiene to be maintained while at work.
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$92k-118k yearly est. 3d ago
(Full-Time) Park Support Specialist
Huron-Clinton Metroparks 3.2
Support specialist job in Boston, MI
BARGAINING UNIT / LEVEL: Non-Supervisory Bargaining Unit - Level 04/06 SALARY RANGE: $54,954 - $74,942 annually DOQ (2026 rate) GENERAL STATEMENT OF DUTIES: Under the direction of the Park Operations Manager the position responsibility involves assisting with park operations, which include accounting, payroll, park revenues, and assisting in the preparation of the park budget.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Performs clerical and administrative work in answering phones, receiving the public and providing general assistance in support of park operations.
Composes, types, and edits a variety of correspondence, reports, memoranda and other material requiring judgment as to content, accuracy and completeness.
Maintains inventories and orders supplies, materials and equipment in accordance with Metroparks purchasing policies.
Communicates park policies, plans and procedures to employees and general public.
Assists park management with enforcement of Metroparks policies/procedures and ensures any required paperwork is completed, accurate and timely.
Acts as custodian of sensitive Metroparks documents and personnel records. Establishes and maintains filing systems.
Serves as the liaison between park employees/management and Human Resources and/or Finance.
Assists in the recruiting and hiring process for new seasonal and part-time personnel and coordinates the rehiring process.
Conducts reference or background checks on job applicants and volunteers.
Distributes, reviews and processes paperwork for new employees and returning seasonal employees, then enters, reviews and maintains employee data in the HR/Payroll ERP system.
Prepares and maintains employment records related to employment events, such as hiring, termination, leaves, transfers, or promotions, using HR/Payroll ERP system.
Compiles and prepares reports and documents pertaining to personnel activities.
Reviews employee time sheets, wage records, and other information to detect and reconcile payroll discrepancies.
Prepares bi-weekly payroll for processing. Monitors and maintains records in the employee time and attendance system, including records of hours worked, computation of overtime, shift premium, account distribution, paid leave time used, etc.
Coordinates workers compensation claims process for park personnel.
Assists park manager with annual budget process, including monitoring operational expenditures in compliance with budget constraints.
Ability to communicate effectively with staff and the general public; to respond to complaints, questions, and enforce rules.
NON-ESSENTIAL:
May assist with special events and activities.
May serve on employee committees
MINIMUM QUALIFICATIONS - Park SupportSpecialist / Level 04:
Associate Degree in related field, Bachelors preferred. Applicants with 4 or more years of related service will be given credit toward meeting the minimum educational requirements and will be considered for the position.
Knowledge of accounting principles, budget controls, auditing, cash controls and professional standards and ethics.
Knowledge of administrative and clerical procedures, filing and record management systems.
Ability to use mathematics to solve problems.
Ability to communicate using telephone and radio equipment.
Ability to establish and maintain positive working relationships with the public, outside agencies and employees.
Ability to work under stressful conditions and varied hours including weekends and holidays, depending upon park demands.
Ability to utilize computer system to include word processing, spreadsheet, publishing, and data base software applications.
Ability to maintain and keep clerical and stock records.
Possession of a valid Michigan operator's license and acceptable driving record.
May be assigned to work in other parks and districts as needed and if necessary.
May be required to adjust schedule to meet organizational needs, including special events, evenings, weekends & holidays.
Ability to perform essential duties.
MINIMUM QUALIFICATIONS - Park SupportSpecialist / Level 06:
Meets all of the minimum qualifications of the Park SupportSpecialist - Level 04.
Five or more years of related experience.
TOOLS & EQUIPMENT USED: Personal computer including data base, scheduling, publishing, spreadsheet, and word processing software; calculator, copy & fax machines; phone, radios, automobile.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, sit, talk and hear. The employee is occasionally required to use hands to handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work in outside weather conditions. The employee may be exposed to heat, wet and/or humid conditions, chemicals, animals, foliage and vegetation, etc. The noise level in the work environment is usually quiet while in the office and may be moderately loud when out in the field.
$55k-74.9k yearly Auto-Apply 42d ago
echnical Support
Us It Solutions 3.9
Support specialist job in Lansing, MI
We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.
Job Description
Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.
•Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks.
•Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. May be responsible for accessing data from and transferring data to various local, state, or federal databases. May assist in the review and recommendation of the procurement and inventory of information resources hardware or software. May write and update personal computer and mainframe application programs. Experience in automated data processing systems. Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to communicate effectively, and to train others.
•
Qualifications
Provides assistance in the design, development, and maintenance of various system applications. Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on system efficiency and utilization. May be responsible for accessing data from and transferring data to various local, state, or federal databases.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-52k yearly est. 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Battle Creek, MI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$56k-78k yearly est. 13d ago
(Full-Time) DEI Support Specialist
Huron-Clinton Metroparks 3.2
Support specialist job in Brighton, MI
Job Description
BARGAINING UNIT / LEVEL: Non-Supervisory Bargaining Unit - Level 04/06 SALARY RANGE: $54,954 - $74,942 annually DOQ (2026 rate) Reporting to the Chief of Diversity, Equity & Inclusion (DEI), this position serves as the public face of the DEI department, building and maintaining relationships with communities throughout the Metroparks' service area. This role is responsible for supporting the department's day-to-day operations and strategic initiatives, including:
Public Representation: Acting as the primary point of contact (within the DEI department) for community organizations, fostering positive and collaborative partnerships.
Program & Project Coordination: Facilitating DEI-related projects (and other projects as assigned), ensuring their successful implementation across the organization.
Communications & Administration: Assisting with the coordination of presentations and training, managing communications with key committees, and providing support to the DEI Team.
SUPERVISION RECEIVED: Works under the general supervision of the Chief of DEI. Position works independently and exercises judgment and discretion in completion of duties.
ESSENTIAL DUTIES: The list below is intended to describe the general nature of duties only. Employees shall perform other duties as assigned.
Must have reliable transportation, maintain a valid Michigan driver's license and an acceptable driving record
Assist in the ideation, design, coordination, and/or facilitation of DEI workshops, presentations, learning opportunities and other strategic initiatives that promote DEI
Serve as a coordinator and liaison to develop mutually beneficial relationships and partnerships with community organizations in Southeast Michigan
Assist with the development, implementation, monitoring, and evaluating programs and processes that promote and sustain DEI within the Metroparks
Coordinate data collection, entry, analysis, and reporting processes related to DEI work and practices. Use data to monitor and report progress in DEI focus areas.
Respects and protects the privacy and confidentiality of all employee- related data and information
Work collaboratively and with other departments on projects initiated by Metroparks Leadership
Investigate and recommend alternative programming options to promote DEI.
Assist in improving community-wide engagement
Work with DEI advisory team and other action committees on strategies that promote DEI across the organization
Composes and edits a variety of correspondence, reports, and other material requiring judgment as to content, accuracy and completeness
Proofs and edits DEI communication content for both internal and external use.
Acts as custodian of department documents and records. Establishes and maintains filing systems. Maintains catalog, specifications and commodity record files.
Assist at various meetings by taking notes and revising into minutes.
Assist in setting up events
Maintains department inventories and orders office supplies, materials, supplies, and equipment in accordance with HCMA purchasing policies
Coordinate materials to be sent to and attend DEI events and professionally represent the Metroparks
Request, receive, proof and coordinate program and event information from multiple departments and locations
Tracks project and campaign schedules to ensure deadlines are met and projects stay on task
Assist with special projects
Serve on employee committees
Perform other duties as assigned
MINIMUM QUALIFICATIONS - Level 04:
Associate degree in related field, bachelor's preferred. Applicants with 4 or more years of related service will be given credit to meet the minimum educational requirements and will be considered for the position.
Ability to establish and maintain positive working relationships with the public, outside agencies, other departments and employees
Ability to communicate clearly and concisely, both verbally and in writing
Ability to demonstrate/articulate understanding of DEI principles
Ability to demonstrate attention to detail
Ability to demonstrate problem solving skills
Ability to work independently with minimal direction
Ability to show sound judgment to identify and report problems to supervisors and contribute to resolving them
Knowledge and/or skill in a variety of computer software applications including spreadsheets and word processing software
Knowledge of administrative, accounting and clerical procedures, filing and record management systems
May be required to adjust schedule to meet organizational needs, including special events, evenings, weekends & holidays
Ability to perform essential duties
MINIMUM QUALIFICATIONS - Level 06:
Meets all the minimum qualifications of the DEI SupportSpecialist - Level 04
Must have direct DEI knowledge and experience
Five years of related experience for level 06
TOOLS & EQUIPMENT USED: Computer equipment, Microsoft Office and financial, accounting, payroll, timekeeping, database, scheduling, publishing, spreadsheet, survey monkey, RecTrac, marketing email software, Microsoft teams and word processing software; telephone system; cell phone; calculator, copy & fax machines; phone, radios, camera and video equipment, automobiles.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to move, sit, talk and hear. The employee is frequently required to handle, feel and operate objects tools and controls. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK EVIRONMENT: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Employees generally perform work within an office environment. The noise level is usually quiet. Occasionally, the employee will be required to work in outdoor environments and will be subject to various weather conditions, (e.g. heat, rain snow) and natural elements including insects.
**This position has an anticipated start date in early 2026**
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$55k-74.9k yearly 12d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Jackson, MI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
How much does a support specialist earn in Waverly, MI?
The average support specialist in Waverly, MI earns between $25,000 and $58,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Waverly, MI
$38,000
What are the biggest employers of Support Specialists in Waverly, MI?
The biggest employers of Support Specialists in Waverly, MI are: