Support specialist jobs in West University Place, TX

Remote, but must come to Houston office for meetings. No one more than 100 miles of Houston will be considered. The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues. This role involves responding to user inquiries, managing multiple queues, and assessing problems with IT equipment and applications. The ideal candidate should possess strong technical knowledge, effective communication skills, and the ability to multitask. They must be customer-oriented and patient when dealing with challenging situations. Essential Duties/Responsibilities: • Serve as the first point of contact for all computer hardware, software, and telecommunications issues and requests. • Utilize remote capabilities to assist with troubleshooting. • Provide customer service, help desk, and technical support, including migration, MS Office, and desktop configuration. • Offer desktop site support by determining the best solutions based on customer-provided details. • Resolve issues related to installed computer software. • Troubleshoot printer connection problems. • Maintain support materials by editing, updating, and generating documents for Service Now, JIRA Knowledge Article, and IT Service Desk knowledgebase. • Administer Active Directory/Azure, including account creation, shared mailbox creation, security group creation, and file share access. • Perform password resets for various websites and applications. • Document and log incident tickets using the Service Now tracking tool. • Provide support for mobile iOS/Android phones and tablets. • Assist with VPN software connection issues. • Create Cisco ISE Vendor VPN accounts. • Manage OKTA accounts and groups. • Support Citrix DaaS/VDI on company-issued and customer-owned devices. Working Conditions: • Some overtime may be required for special projects. • Travel up to 10%. Minimum Requirements: • Possess multi-tasking skills. • Ability to work independently and as part of a team. • Ability to work under pressure while maintaining a customer service attitude. • Experience in troubleshooting hardware, software, and network connectivity issues. • Understanding of technical support practices such as ticket documentation, service level agreements, statistics, and escalation processes. • Self-motivated with attention to detail. • Ability to organize workload, set priorities, and meet deadlines. • Effective communication and interpersonal skills. • Ability to maintain confidentiality of information. • Flexibility to work rotating on-call schedules and backfill for peers when needed. • Willing to work overtime mornings, afternoons and weekends. Preferred Qualifications: • On-prem ADAC/ADUC administration knowledge. • Knowledge of Azure Entra ID, MEM, MIM, and Exchange Admin. • Experience with OKTA support and administration. • Proficiency in Microsoft O365 support. • Familiarity with Service Now and JIRA ticketing systems. • SAP support and administration knowledge. • Citrix cloud support and administration expertise. • Support for Windows and Mac operating systems. • Knowledge of iOS and Android. • Cisco ISE support and administration skills. • Mobile Iron MDM knowledge. • Understanding of Windows registry and environment variables. • Experience with Oracle ODBC data source troubleshooting and DSN entry. Additional Knowledge, Skills, and Abilities: • Multi-tasking skills. • Strong communication skills. • Ability to work under pressure. • Attention to detail. • Decision-making capabilities. • Time management skills. • Ability to identify process improvements. • Self-motivation. • Conflict resolution skills. • Ability to redirect problems to appropriate resources. • Leadership qualities. • Adaptability.

Houston, TX Hybrid Schedule About the Role We are seeking a Software Support Analyst (Contract-to-Hire) to join our IT Business Applications team. This role will focus on supporting key energy applications and related modules, ensuring smooth operations and assisting with new projects across the business. You'll be part of a team responsible for 100+ applications, working to ease operational pain points and deliver reliable support. Key Responsibilities Provide day-to-day support for core energy applications and related modules Troubleshoot and resolve user issues efficiently Partner with IT and business stakeholders to support new initiatives Assist in streamlining processes and improving user experience Contribute to overall application stability and performance Qualifications Experience supporting energy software applications and related modules Strong background in application support and IT business systems Excellent problem-solving and communication skills Ability to work in a hybrid environment and collaborate across teams

About Us We are a fast-growing software development company serving the restaurant, hospitality, and small business retail industries. Our platform provides Point of Sale (POS) and business solutions tailored to our merchants. We are looking for L1 IT Support Specialists to deliver front-line POS support and help ensure exceptional customer experiences. Why This Role Matters As the first point of contact for technical issues, you play a critical role in keeping businesses operational. Your work directly impacts merchant uptime, support satisfaction, and the overall reliability of our POS ecosystem. A Day in the Life Answer inbound support calls and resolve issues in real time. Troubleshoot POS terminals, printers, kitchen devices, tablets, scanners, and peripherals. Diagnose network issues (IP conflicts, offline devices, router/switch connectivity). Review basic logs or SQL-based data points for troubleshooting. Document tickets clearly and completely. Collaborate with Support Specialists on escalated or complex cases. If you're someone who enjoys problem-solving, learning new systems, and helping customers succeed, this role is a strong fit. Position Overview The L1 IT Support Specialist provides technical troubleshooting for restaurant and retail POS systems. This role works closely with other Support Specialists to resolve incidents quickly and effectively. Responsibilities Technical Support & Troubleshooting Provide front-line POS support for restaurants, retail, and small business clients. Diagnose and troubleshoot hardware/software issues, including POS terminals, printers, scanners, tablets, and peripherals. Identify and resolve networking/broadband issues (LAN/WAN, device connectivity, IP configuration). Perform basic SQL-related checks and assist with database incident troubleshooting. Conduct technical research and collaborate with partners or internal teams for escalated resolution. Documentation & Collaboration Maintain and update troubleshooting documentation, SOPs, and FAQs. Log accurate, detailed ticket notes for all interactions. Report recurring issues and contribute to long-term process improvements. Work with Support Specialists to ensure timely resolution of all cases. What Success Looks Like (First 90 Days) Responds quickly and professionally to all incoming support requests. Resolves the majority of L1-level issues independently. Demonstrates accurate troubleshooting and proper escalation judgment. Maintains clean, complete, and consistent ticket documentation. Receives positive merchant feedback regarding communication and clarity. Qualification & Requirement Technical Skills 1+ years of IT experience; POS experience in the restaurant industry is a strong plus. Experience with Linux, Windows, and Android operating systems. Understanding of Active Directory environments. Basic knowledge of SQL Server/database environments. Knowledge of computer networking (IP addressing, routing basics, switches, DHCP). Experience with POS systems or payment hardware is preferred. Professional Skills Customer service, help desk, or remote support experience preferred. Strong analytical and problem-solving abilities. Ability to prioritize and manage multiple tasks in a fast-paced environment. Excellent verbal and written communication skills. Restaurant industry experience is a plus. Additional Bilingual is a plus (English + Spanish, Chinese, or Vietnamese). Must be organized, detail-oriented, and capable of working in a fast-paced environment. Why Join Us? Opportunity to grow within a rapidly expanding tech company. Work directly with real-world restaurant and retail operations. Supportive, collaborative team environment. Direct impact on customer operations and system reliability.

We are looking for an experienced O365 Migration Specialist to support a large-scale Microsoft 365 migration initiative. This role will focus heavily on tenant-to-tenant migrations using Quest On Demand and will also touch ShareGate for additional workloads. Responsibilities: Lead and execute O365 tenant-to-tenant migrations with Quest On Demand Migration (ODM) Migrate Exchange Online, OneDrive, Teams, and SharePoint workloads Use ShareGate for SharePoint/Teams migrations as needed (nice to have) Prepare and validate migration plans, schedules, cutover strategies, and rollback plans Troubleshoot issues related to identity, permissions, mail flow, Teams, and SharePoint Work with internal IT teams to ensure all pre-requisites, configurations, and licenses are in place Provide post-migration support and cleanup Document processes, steps, and best practices Required Experience: 3-5+ years hands-on experience with Microsoft 365 migrations Quest On Demand Migration (ODM) - must-have, strong hands-on experience Deep understanding of O365 services: Exchange Online, OneDrive, Teams, SharePoint Online Strong knowledge of Azure AD / Entra ID, identities, permissions, mail routing Experience with PowerShell for automation/troubleshooting Nice to Have: Experience with ShareGate for SharePoint/Teams migrations Hybrid Exchange experience Certifications (MS-700, MS-900, MS-203, etc.)

Technical Support Specialist I Spring, TX | Full-Time | In-Office | Some Travel Sneed Coding Solutions, Inc. is growing, and we're looking for a hands-on, energetic Technical Support Specialist I to help customers keep their thermal inkjet (TIJ) printers running smoothly on production lines across the U.S. If you enjoy solving problems, talking with people, and working with your hands, this is an opportunity to build a technical career - and we will train you. What You'll Do Help customers by phone, email, chat, and video with TIJ printer setup and troubleshooting Perform bench testing and light repairs in our Spring, TX facility Support occasional onsite installations and operator training Learn packaging equipment support over time (we train you) Document customer cases and provide clear resolutions What You Bring Mechanical or technical aptitude (you like to figure out how things work) Great communication and patience with customers Basic computer skills and willingness to learn Positive attitude and team-player mindset Valid driver's license (some travel required) Why You'll Love It Here We invest in your growth Clear path to Level 2 and Field Technician roles Monday-Friday, 8am-5pm schedule Supportive, friendly team environment Compensation & Benefits $45,000-$55,000 base salary Paid holidays, PTO, benefits, and travel reimbursement

Job Title: Tier 1 IT Support Technician Schedule: Monday-Friday, 8:00 AM - 5:00 PM CST 6 months contract before converting to fulltime. Full time Target Salary: $55,000-65,000 Overview We're looking for a resourceful and detail-focused Tier 1 IT Support Technician to join our client's technology team. Our client is in Oil & Gas. Primary Duties Monitor, prioritize, and resolve incoming technical support requests. Create accounts for new team members and deprovision access for departing users. Maintain user records, groups, and organizational structure within directory services. Prepare, image, and distribute new hardware; set up workstations, monitors, and docking stations. Use PowerShell or similar scripting tools-as well as modern AI utilities-to streamline workflows and automate recurring tasks. Support senior IT staff with more advanced projects when workload permits. Take on additional responsibilities as automation efficiencies increase. Qualifications Solid understanding of core IT support concepts and troubleshooting techniques. Experience managing user accounts within directory or identity management systems. Familiarity with cloud-based identity and productivity platforms such as Azure, Entra, and Microsoft 365. Knowledge of PowerShell or other scripting languages (a plus). Willingness to learn and adopt automation and AI-driven tools. Strong organizational habits and attention to detail. Effective communication skills and comfort collaborating across different time zones. Please apply with an up-to-date resume

At Tech Mahindra ( Tech Mahindra | Connected World, Connected Experiences ), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest. Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change. Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle. The pay range for this role is $110,000- $120,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. Role Overview: The Solumina L2 Support Specialist will focus on operational support and system sustainment activities for existing Solumina implementations. This role ensures system stability, manages upgrades, and resolves operational issues to maintain high availability and performance. Unlike implementation-focused roles, this position emphasizes post-deployment support, configuration management, and continuous improvement. Required Qualifications: Configuration Management: Maintain and update system configurations in alignment with business requirements and compliance standards. SQL/Data Management: Perform data analysis, troubleshoot database issues, and support integrations between Solumina and other enterprise systems. System Adoption & Operations Support: Address user issues, provide guidance for system usage, and ensure smooth day-to-day operations. Version & Release Management: Plan, coordinate, and execute upgrades, patches, and release deployments with minimal disruption. Incident & Problem Resolution: Investigate and resolve L2-level incidents, escalating to L3 or vendor support when necessary. Performance Monitoring: Track system health, identify bottlenecks, and implement corrective actions. Documentation & Knowledge Base: Maintain detailed documentation for configurations, processes, and troubleshooting guides. Collaboration: Work closely with internal teams and vendors (including iBase-t) for escalations and enhancements. Role Pre-Requisites: Bachelor's degree in Computer Science, Information Systems, or related field. 5-7 years of experience in application support or L2 roles for enterprise systems (MES, ERP, PLM preferred). Strong knowledge of SQL, data analysis, and system integrations. Familiarity with version control, release management, and configuration tools. Excellent troubleshooting and problem-solving skills. Ability to work under pressure and manage multiple priorities. Strong communication and documentation skills. Preferred Experience: Exposure to Solumina or similar MES platforms. Understanding of ITIL processes for incident, problem, and change management. Experience with scripting or automation for system maintenance. Knowledge of manufacturing or aerospace industry processes is a plus. Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_****************************** .

We are seeking a skilled Workday Integration Specialist to design, build, and maintain high-quality integrations between Workday and enterprise ERP systems. This role requires strong technical expertise, collaboration with global business partners, and a focus on ensuring data integrity, security, and reliability across connected platforms. Key Responsibilities Integration Development Design, develop, test, and deploy integrations using Workday tools such as Workday Studio, Enterprise Interface Builder (EIB), Core Connectors, and Report as a Service (RaaS). Build and manage integrations with ERP and financial systems to support HR and Finance operations. Requirements Gathering & Collaboration Partner with cross-functional teams-including HR, Finance, and IT-to understand business needs and translate them into technical solutions. Document integration requirements, workflows, and system dependencies. Data Accuracy & Management Map and convert data between Workday and external systems. Maintain data consistency, integrity, and compliance with security and privacy standards across all integrations. Monitoring & Troubleshooting Monitor system performance and proactively address integration errors or failures. Conduct root cause analyses and implement long-term solutions to prevent recurring issues. Upgrades & Maintenance Participate in system updates, testing, and validation of new releases or functionality. Ensure integrations remain stable and compatible through system lifecycle changes. Documentation & Support Maintain detailed technical documentation for all integration processes. Provide guidance and support to internal teams as needed. Qualifications Workday Expertise: Proficiency in Workday Studio, EIB, Core Connectors, RaaS, and custom report creation. ERP Knowledge: Experience with ERP systems such as Oracle E-Business Suite (EBS) or similar applications, particularly within HCM or Financial modules. Technical Skills: Strong knowledge of web services (REST, SOAP), APIs, XML, XSLT, JSON, SQL, and relational databases. Experience: 2-5+ years of experience in systems integration, ideally within HRIS or ERP environments. Global Experience: Prior experience supporting global or multinational organizations is preferred. Skills & Competencies Workday integration development (Studio, EIB, Core Connectors) Custom report design (RaaS, advanced reports) ERP integration and data mapping Proficiency in APIs and web services Strong troubleshooting and analytical skills Clear documentation and communication abilities

Responsibilities Responsible for product technical support for customers in the North America region including remote assistance and on-site support. Answer various technical questions raised by customers during equipment installation, configuration, debugging and operation. Track and solve problems that occur during product use, and collaborate with the R&D or quality team at the headquarters to ensure problem closure. Assist the sales and project teams in providing pre-sales technical support, introducing solutions and conducting technical exchanges with customers. Provide regular product training and technical guidance to customers. Write technical documents, case summaries and problem analysis reports. Assist in the implementation of projects in this region, including the implementation of technical solutions and delivery support. Participate in technical upgrade testing and provide feedback on product localization adaptation suggestions as needed. Qualifications Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Proficient in English, with fluent written and oral communication skills (advantage if you can read and write chinese) Familiar with Linux systems, basic network knowledge, remote debugging tools and other technologies. Excellent customer communication skills and problem analysis abilities, with strong stress resistance and service awareness. Able to adapt to long-term overseas business trips. Able to be away from home for extended period. 职位描述 负责北美区域客户的产品技术支持,包括远程协助和现场支持 解答客户在设备安装,配置,调试,运行过程中的各类技术问题 跟踪并解决产品使用中出现的问题,与总部研发或质量团队协作推动问题闭环 协助销售及项目团队开展售前技术支持,方案介绍及客户技术交流 为客户提供定期的产品培训和技术指导 撰写技术文档,案例总结及问题分析报告 协助完成本区域的项目实施工作,包括技术方案落地和交付支持 根据需要参与技术升级测试与产品本地化适配建议的反馈 任职要求： 本科及以上学历,计算机,电子,通信,车辆工程等相关专业优先 熟练掌握英语,具备流利的英语书面和口语表达能力 (中文读写能力是优势） 熟悉Linux系统,网络基础知识,远程调试工具等技术 优秀的客户沟通能力与问题分析能力,具备较强的抗压能力和服务意识 能适应长期海外出差

Job: Work Experiences: 7+ years of experience with supply chain and logistics systems in retail or distribution environments Deep technical and implementation experience with Warehouse Automation / MHE systems and their integration to WMS Experience with WMS such as Manhattan Associates, Korber, Blue Yonder, Oracle, SAP Experience with Dematic, Honeywell Intelligrated, and voice-picking technologies Experience with printer configuration (CUPS) and VoCollect devices preferred. Skills: Proficiency in RDBMS, SQL, stored procedures, POSTMAN and Unix shell scripting. Strong integration skills using SOAP/REST APIs, JMS, SMTP, SFTP. Excellent debugging and issue resolution capabilities. Ability to lead business requirement sessions, technical workshops and draft functional/technical documentation. Strong communication, analytical, and problem-solving skills. Knowledge about performance tuning and scalable architecture design. Responsibilities: Solicit and document business requirements, process flows and data flows between WMS and various MHE/DC Automation systems Design and implement scalable solutions across WMS and MHE systems. Coordinate and collaborate with vendor partners. Conduct POCs, develop prototypes, and build reusable frameworks. Lead design reviews, architecture sessions, and planning workshops. Prepare detailed design documents and effort estimates for enhancements. Development and configuration of applications Test design and execution of unit and system testing, support QA/UAT, and provide Level 3 support Collaborate with IT and business teams to deliver enhancements and support post-implementation. Troubleshoot and escalate issues with vendors as needed. Support load/stress testing including physical integration with MHE systems and manage upgrades, security vulnerability remediations and patches Ensure compliance with architecture standards, security protocols, and company policies. Physical Requirements & Attendance Regular office attendance is required. Travel to Distribution Center locations on need basis (few days in a month)

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor's "Best Places to Work in the U.S. 2024" list, and U.S. News & World Report's "Best Companies to Work for 2024" list. In addition, we have been recognized for having one of the country's Top 50 Midsize Early Talent Programs by RippleMatch's 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com. Why Insperity? Flexibility: Over 80% of Insperity's jobs have flexibility. We want your time to have balance, whether it's spent with coworkers, clients, family or your community. Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training. Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work. This position is responsible for ongoing support of all Insperity Business Performance Solutions (BPS) products to existing clients. RESPONSIBILITIES * Performs remote software support for clients on BPS solutions which could include, but is not limited to: * Answering phones politely, efficiently, and directing calls to appropriate department, or the voice mail system when necessary. Continuously monitoring the general voice mailbox. * Maintaining client information in Client Record Management system. * Providing backup phone support for other Technical Support teams. * Monitoring appropriate email inboxes and providing excellent email technical support. * Modifying setup to support changes in the client's business rules. * Using software diagnostics tools to troubleshoot client software issues. * Retraining clients on software. * Providing technical support via telephone or online on any BPS product purchased by client, including custom programming as purchased and documented. * Documents all client interaction on a per incident basis. * Logs software issues and provides temporary known workarounds as needed. * Works with customers to optimize their experience with BPS solutions. * Handles business sensitive information with appropriate confidentiality. * Tracks process to ensure that unresolved tickets are escalated to appropriate individual based on established guidelines and procedures. * Monitors appropriate email inboxes and provides excellent email technical support. * Works to improve customer satisfaction and increase customer reference-ability. * Assists in the accomplishment of Insperity goals. * Helps other employees to accomplish Insperity goals. * Performs other duties as may be assigned by department supervisor. * Participates in the Disaster Recovery plan as required. QUALIFICATIONS * Bachelor's Degree or equivalent experience is required. * Technical support experience is preferred. * Experience in the operation of a multi-line telephone console is preferred. * Excellent communication skills, both verbal and written. * Solid interpersonal skills to interface with co-workers and customers. * Ability to manage multiple tasks to completion with minimal supervision. * Basic understanding of various Internet browser technologies * Knowledge of web-based software solutions * Knowledge of Microsoft Windows and Apple operating platforms. * Strong analytical thinking skills and process-driven work habits. * Basic knowledge of CRM systems and usage. * Ability to effectively communicate with technical and non-technical staff in both written and verbal format. * Ability to work alone and collaborative, with technical personnel as needed. * Ability to multi-task and prioritize projects in a fast-paced, deadline-driven environment. At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in the Corporate Technology organization, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Analyzes and troubleshoots production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improves operational stability and availability through participation in problem management Assists in the escalation and communication of issues and solutions to the business and technology stakeholders Identifies trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects autonomy Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Ability to code in at least one programming language such as Shell or Python Proficient knowledge of maintaining a Cloud-base infrastructure Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Experience with Linux as an operating system, and application support Familiarity with site reliability concepts, principles, and practices Proficient knowledge of observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, and Splunk Familiarity with common networking technologies, and continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform Preferred qualifications, capabilities, and skills Proficient knowledge of financial services industry

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. Supporting Services Specialist Location: Hybrid - Must live within 65 miles from Webster, TX. Must go into Webster office on Tuesdays. At World Kinect, we power the global aviation and travel industry with innovative solutions and exceptional service. Join a team that values precision, collaboration, and customer success. If you thrive in a fast-paced environment and enjoy solving complex challenges, this role is for you. Position Summary As a Supporting Services Specialist, you will play a critical role in ensuring operational excellence across our aviation and travel services. From managing databases to creating trip cost estimates and coordinating logistics, you'll be the backbone of our Supporting Services department. Key Responsibilities Database Management & Administration: Maintain accurate, high-quality data across multiple systems. Trip Cost Estimates: Prepare detailed estimates and interact with customers to ensure clarity and satisfaction. Operational Support: Provides assistance to the operations team as needed, ensuring smooth workflow and supporting day-to-day activities to maintain efficiency and effectiveness. Billing & Audits: Assist with trip creation and billing audits to ensure accuracy and compliance. Quality Assurance: Uphold consistency and excellence in all services delivered. Professionalism Under Pressure: Act confidently and diplomatically in challenging situations. Collaboration: Partner with colleagues to achieve company goals and resolve issues effectively. Other Duties: Perform additional tasks as assigned by management. What We're Looking For Highly organized and detail-oriented with strong math skills. Exceptional customer service and relationship-building abilities. Self-motivated, adaptable, and responsive to change. Strong communication skills-both written and verbal-across diverse audiences. Ability to work under pressure and meet deadlines. Proficiency in Microsoft Excel, Word, and Outlook. Skills in database entry and information research. Knowledge of global geography. Flexibility to work evenings and weekends when needed. Preferred Experience Previous experience maintaining data and conducting operational research. Background in aviation or travel industry. Education Required: High School diploma or equivalent (GED). Preferred: Bachelor's Degree in Aviation, Business, Logistics, or related field. Why Join World Kinect? Be part of a global leader in aviation and travel solutions. Work in a collaborative, dynamic environment that values innovation. Opportunities for growth and professional development. #WKS #LI-JH1 World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.World Fuel Services, Inc.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. As a Technology Support I team member in the Commercial and Investment Bank organization, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience. **Job responsibilities** + Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations + Identify and document basic issues and potential solutions for business and technology stakeholders + Supports the day-to-day maintenance with a focus on reducing toil or technical debt of the applications while maintaining a high degree of system availability + Monitors production activities/processes to ensure timely and effective reporting, tracking, follow-up, and communication of problems to internal and external clients, technical resources, and executives + Assist with developing monitoring systems and dashboards and automating manual work using Python/Java framework + Works with the change management process ensuring policies are enforced and adhered to and application integrity is maintained on production and DR environments + Documents issues and resolutions for future reference while maintaining existing documentation for application knowledge and infrastructure details + Participates in the Incident and problem management processes, being accountable for resolution, root cause analysis and technology and business reporting and communication + Identify, coordinate, and implement initiatives/projects and activities that create efficiencies and optimize technical processing + Build and maintain a programming development environment including source control, editors, testing and deployment technologies **Required qualifications, capabilities, and skills** + 1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services + Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud + In-Depth knowledge deploying and maintain monitoring and logging tools + Proven experience analyzing and diagnosing complex problems, especially when information is incomplete or contradictory, and making effective decisions under time constraints + Proficient in at least one programming language such as Python + Experience managing Cloud/Unix/Linux environment + Hands-on experience in requirements analysis, design, development, testing, deployment, monitoring, and production support leveraging tools such as: GIT, JIRA, Geneos, Jenkins, Selenium, ServiceNow, Splunk, and DynaTrace + Experience with disaster recovery planning, testing, auditing, risk analysis, business resumption planning and contingency planning. + Proficient with relational database software development with SQL Server and/or Oracle **Preferred qualifications, capabilities, and skills** + Exposure to one or more general-purpose programming languages or automation scripting + Exposure to Information Technology Infrastructure Library (ITIL) framework + Experience working with cloud base technologies and knowledge of open source technologies and tools + Knowledge of relevant businesses such as Margin and Collateral business, Trade Settlements, Cash & FX + Experience working with scheduling tools like Autosys/Control-M + Experience working in financial services industry supporting mission critical applications JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our Production Technician I - Prep/Cleanroom Support Technician plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include assisting in Prep/Cleanroom operations at QuVa Pharma in accordance with established processes and procedures. Your attention to detail and adherence to precise procedures will guarantee that our medications meet the highest standards of safety, efficacy, and quality, providing patients with the best possible care and outcomes. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US. This is a full-time role for our 2nd shift, working Monday through Friday from 2:00 PM to 10:30 PM CST. This is a set, consistent schedule with minimum overtime requirements and based on site in our Sugar Land, TX location. This is a safety sensitive position that may be subject to random drug testing, in accordance with applicable laws. What the Production Technician I - Prep/Clean Room Support Does Each Day: * Support cleanrooms, formulations, ILP, and compounding * Assist in preparation, transportation, labeling, production, and processing of materials * Daily/weekly/monthly cleaning of rooms and equipment while adhering to standards * Maintain Aseptic Gowning Qualification to support cleaning * Complete necessary documents for accountability and traceability of product following Good Documentation Practices (GDPs) * Manage FEFO of chemicals, pulling expired ones monthly * Complete documentation of activities in accordance with established procedures * Perform sterile filter integrity testing as required Our Most Successful Production Technicians I - Prep/Clean Room Support: * Promote active listening with team members and enjoys collaboration * Effectively and productively engages with others and establishes trust, credibility, and confidence with others * Are Customer Oriented * Take initiative to identify problems and opportunities Minimum Requirements for this Role: * A High School diploma or equivalent * Able to successfully complete a background check * Able and willing to walk, stoop, stand, bend, and lift up to 50 lbs. throughout each shift, with or without reasonable accommodation * Familiarity with and comfortable using mobile devices such as smartphones, tablets, handhelds * Able and willing to follow strict clothing and accessory rules to support our sterile operating environment * 18+ years of age * Must be currently authorized to work in the United States on a full-time basis; Quva will not sponsor applicants for work visas Any of the Following Will Give You an Edge: * Experience in a role requiring repetitive tasks * Experience in a pharmaceutical manufacturing environment * Experience with Good Documentation Practices (GDPs) * 1-year of pharmaceutical manufacturing * CPhT Certification * ACPE Sterile Certification Benefits of Working at Quva: * Set, full-time, consistent work schedule * Comprehensive health and wellness benefits including medical, dental and vision * 401k retirement program with company match * 17 paid days off plus 8 paid holidays per year * Occasional weekend and overtime opportunities with advance notice * National, industry-leading high growth company with future career advancement opportunities About Quva: Quva is a national, industry-leading provider of compounded injectable medicines and software solutions that help power the business of hospital and health-system pharmacy. Quva Pharma produces and distributes injectable medicines required by health care providers and critical to patient care. Quva BrightStream partners with health-systems to analyze large amounts of data and through AI and machine learning, develops software solutions that turns the data into insights that are used to better run their pharmacy operation. Quva's overall product and technology offerings help health-systems achieve greater value and deliver the highest-quality patient care. Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is "at will."

This position provides hands on support in driving continuous process improvement in sterile to sterile compounding operations. This individual will interact continuously with compounders and other support functions in helping identify opportunities for improving flow of products and materials throughout a scheduled week in order to absorb changes in production dynamics and scheduling that drive inefficiencies and potentially contribute to process variances to minimize impact on customer commitments. This individual will also serve as the subject matter expert for compounding techniques, training, and new process introductions as well as represent operations in approving batch record templates and BOMs. Responsibilities may include: Report directly to the Director, Technical Operations with minimal supervision supporting daily production operations at the Sugar Land facility to minimize impact of routine schedule changes on weekly customer commitments. Serve as the subject matter expert in the flow of production materials, components, and equipment to streamline production operations on a weekly basis. Evaluate product codes and various process types to identify opportunities for campaign manufacturing that would help absorb impact of routine changes in production dynamics. Provide compounder training support to Operations department Engage with Pharmacy Services, Quality, and Operations, to develop batch record templates and BOMs for routine production Generate change control documentation as necessary to support introduction of new products or process improvements Support the development and update of Standard Operating Procedures required to implement new products or process and/or process improvements Develop knowledge transfer plans and training strategies for new processes or process improvements from Technical Operations to routine production personnel and oversee the lifecycle of these changes Develop and implement production support programs that help ensure compliance to industry standards while at the same time streamline process efficiencies such as balance and weight calibrations. Represent the operations function in investigation and documentation of process related Notice of Events (NOEs) and Variances as required Provide experienced input for continued process improvement initiatives. Provide Quality Partners, Commercial Operations, and Executive Management visibility of shop floor concerns related to routine production performance concerns

Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, The American Red Cross, Ronald McDonald House and many more. We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities. Come join our award winning over 12,000 strong organization as we fuel the world and each other! Summary: Our team is looking for an experienced and motivated Application Support and DevOps Specialist. You will be responsible for the administration and support for multiple enterprise-level platforms. You will be working with business and technical teams as the primary support contact for multiple applications. Additionally, you will be responsible for system problem analysis and issue resolution. You will also have the opportunity to make a positive impact on the organization by identifying process improvements and enhancing existing processes through automation and DevOps practices. An ideal candidate will have development/scripting experience with a DevOps background. Essential Duties and Responsibilities: * Provide direct technical assistance to key business users, as well as technical support for applications (vendor & custom developed) * Maintain build processes, deployment strategies, and process automation. * Install and coordinate installation of patches and releases to development, test, and production systems. * Improve application delivery using containers, orchestration, and configuration management tools. * Assist business teams and vendors with application installations and upgrades. * Support and maintain application infrastructure (servers, network topology, authentication, high availability). * Provide Segregation of Duties support - Administer server access, accounts, audit controls, and reports. * Stay up to date on current technologies, recommend strategies, and tools. * Coordinate and facilitate meetings, document key decisions, risks, and issues. * Work effectively under minimal supervision, maintaining ownership for all applications and areas of responsibility. * Availability to support after hours on business-critical projects and tasks. Requirements: Education and/or experience, knowledge, skills & abilities: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below: * 5+ years of relevant experience with application support and development. * 3+ years of experience using DevOps practices, tools, frameworks. * Experience supporting applications in multi-tiered environments using Linux, Microsoft Windows Server, Active Directory, SQL, and load balancing * Experience with off-the-shelf applications such as Quorum, Entero, and/or Allegro. * Must be able to identify potential software enhancements, analyze user needs, and provide recommendations to improve business processes. * Quickly learn new skills and technologies. * Experience working with the following technologies (1 or more in each category): * Continuous Integration: Jenkins, Azure DevOps, GitHub Enterprise * Build and dependency management: Maven, Gradle, Ant * Scripting languages: PowerShell, Groovy, Python, Bash, JavaScript * Source Control: Git, SVN * Microsoft T-SQL or PL/SQL * Excellent analytical and critical thinking skills and strong organizational skills. Required experience is commensurate with the selected job level: * The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years of relevant job related experience * The Lead IT Specialist level requires a Bachelor's degree or equivalent experience and 8+ years of relevant job related experience * The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job related experience Preferred Qualifications: * Previous experience in Oil & Gas industry. * Experience with monitoring tools: Grafana, Datadog, Splunk. * Experience with off-the-shelf applications including Quorum, Entero, and/or Allegro. * Some coding experience with .Net, Java, Python, or equivalent. * Past experience working within change management processes and tools such as ServiceNow Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * Usually, normal office working conditions. * Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing. * Occasional overnight travel may be required.

Houston, TX Hybrid - Onsite Monday-Wednesday. Contract to Hire About the Role We are seeking a Software Support Analyst to join our IT Business Applications team. This role will focus on supporting key business applications, ensuring smooth operations and assisting with new projects across the business. You'll be part of a team responsible for 100+ applications, working to ease operational pain points and deliver reliable support. Key Responsibilities Provide day-to-day support for business applications Troubleshoot and resolve user issues efficiently Partner with IT and business stakeholders to support new initiatives Assist in streamlining processes and improving user experience Contribute to overall application stability and performance Qualifications Experience supporting business software and related applications Strong background in application support and IT business systems Excellent problem-solving and communication skills Ability to work in a hybrid environment and collaborate across teams