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  • Technical Product Support Specialist

    Digilock

    Support specialist job in Petaluma, CA

    We want to hear from you if you are passionate about helping customers and providing exceptional technical support! As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products. In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls. This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us! **This role is full-time, on-site in Petaluma, CA** Responsibilities: Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀) Troubleshoot reported problems and get a full understanding of what the customer is asking for and why. Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base. Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s). Identify process improvements and other product features to reduce the number of customer inquiries. Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels. Just be awesome and flexible. Requirements: Minimum of 2 years working in a Product Support or Customer Service role. Not afraid of taking an unhappy customer and turning them into a happy one. Strong analytical and critical thinking skills. Able to work independently or in a team. Strong organizational skills. Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups. Ability to learn new products, concepts, and eagerness to explore new technology. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to maintain confidentiality and handle sensitive information with discretion. Attention to detail and accuracy in all work tasks. Why Should You Apply? At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward. We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
    $47k-95k yearly est. 4d ago
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  • Desktop Support Specialist

    I.T. Solutions, Inc. 3.9company rating

    Support specialist job in Richmond, CA

    Long Term Contract Onsite at Richmond, CA. Can be Remote on Friday's (Occasional travel to Brisbane Site Needed) Our client is seeking a Temporary Desktop Support Specialist (CONTRACT). The primary responsibility will be to provide technical assistance and support for queries and issues related to computer systems, software, and hardware. Equipment support includes tablets, computers, mobile devices, printers and other end-user hardware and software, as well as audio/visual equipment. The Specialist executes client device installation, repair, and upgrades to ensure optimal performance. The Specialist will provide in person or remote support in a timely and accurate fashion while adhering to all corporate processes and procedures. Level will be determined by skills, experience, and education. ESSENTIAL FUNCTIONS: Respond to Service Desk tickets and serve as the first point of contact for technical issues over the phone, via email or in-person. Capture/Gather information, perform initial troubleshooting to resolve issues utilizing documented processes and procedures. Adhere to processes to perform triage and escalation of incidents and service requests in a timely manner. Utilize ticketing system to document resolutions and prioritize requests while adhering to deadlines and Service Level Agreements Consistently and successfully perform onsite and remote troubleshooting through diagnostic techniques and pertinent questions. Determine and execute the best solution for the issue based on available information and details provided by users. Properly configure and deploy hardware and software. Standardize and automate processes using scripting technology. Oversees system image management to align with company security guidelines or SOP (standard operating procedure). Responsible for the maintenance and creation of software packages & security patches Plans and implements system automation as required for better efficiency. Identity Access Management (Account creation and deactivation) Participate in IT Projects and team efforts. EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS: 2+ years of experience as a Service Desk Specialist. Above average understanding of computer systems, mobile devices, and other technology products. Ability to diagnose and resolve basic technical issues, as well as, researching new ones. Working knowledge of MS Active Directory, Office 365 administration, Microsoft Office Suite, Windows, and PC hardware. Experience working with BOX, Okta, Zoom, SharePoint, and MDM solutions. Excellent organizational, communication, time management, problem-solving, and customer-service skills. Ability to understand and execute technical manuals, documentation, and guides. Must have strong customer service skills, including ability to listen, interpret and explain IT related issues, and concept in non-technical terms. Must possess excellent verbal and written communication skills. Team-orientated and available for evening/weekend work when necessary. Computer-related qualifications and certifications will be viewed favorably. CompTIA A+ (Plus) certification preferred. Must be able to lift up to 50 lbs. OTHER QUALIFICATIONS: Great emphasis on customer service. Ability to multitask in a fast-paced environment. Experience with supporting audio video events preferred. Familiarity with various compliance / regulatory laws (i.e., SOX, HIPAA, PCI, etc.). Experience working in a laboratory environment preferred. Will need to be able to work onsite at the Point Richmond facility and work onsite at our Brisbane facility potentially 1 day per week. The salary range provided for this contract role represents our good faith estimate for this position. Within the range, individual offers will vary based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process (W2 or C2C). In addition to compensation, the company provides eligible W2 employees with a comprehensive and highly competitive benefits package. I.T. Solutions, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $41k-55k yearly est. 5d ago
  • Energy Marshall, Data Centers

    Suffolk Construction 4.7company rating

    Support specialist job in Sonoma, CA

    Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds. Suffolk - America's Contractor - is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. Position: Suffolk is currently seeking an Energy Marshall to implement learning, provide consistency, and drive rigor into energy isolation and electrical safety programs. Responsibilities: Reviewing the Electrical Energization Safety Program with the electrical contractor and commissioning authority Involvement with all stored energy systems - gas, water, steam, air. Organizing and scheduling Pre-Energization meetings Confirming individuals working on energized / de-energized equipment are Qualified Work based on NFPA 70E, OSHA, or an accepted qualified electrical safety training standard. Delivering a project specific Electrical Safety Orientation to employees who will be working on energized or de-energized equipment Reviewing the electrician's LOTO plan and verifying it is accurate and managed properly. Reviewing electrician and vendor AHA's. Confirming receipt of the approved coordination study and all arc flash labels have been applied to the equipment. Tracking and confirming all required QA/QC is complete and documentation has been submitted. Reviewing the daily Pre-Task Plan for energization activities. Implementing adequate communication to the project team that identifies daily high-risk activities, energized equipment and spaces, barriers, and off-limit spaces. Confirming all pre-energization steps have been completed. Conducting pre-energization daily walks with the electrician and project stakeholders. Performing end-of-day walks for electrical equipment to confirm all systems are secure. Confirming adherence to the LOTO plan and isolation requirements. Confirming adequate signage and barriers are installed for electrical rooms and spaces with energized equipment. Confirming an adequate access control plan is in place for electrical rooms and spaces with energized equipment. Qualifications: BA/BS + 5 years of related experience or demonstrated equivalency of experience and/or education Able to understand the safe installation of electrical equipment and various voltages, equipment types, and AC/DC systems Knowledge of pressurized mechanical lines, compressed gas and air. Experience in construction and electrical commissioning standards and practices. Experience communicating complex technical solutions and concepts to engineers and non-engineers. Ensure audit site practices against written standards as part of assurance role. Ability to Interpret line drawings and system redundancies to ensure design of LOTO systems are 100% effective and in compliance with customer standards. While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.
    $49k-80k yearly est. 4d ago
  • Manufacturing Technical Specialist - Expert

    Cavalierit

    Support specialist job in Santa Rosa, CA

    Cavalier Workforce Inc is a global leader in consulting technology, and professional services with more than 7 years of proven Industry experience. With offices Jersey City, NJ and Dallas TX, with locations nationwide and internationally. We have over 700 employees North America, Europe, the Asia pacific and over 160 clients including Fortune 500 Client. Job Description: You will be part of the fabrication team in NPI and production front door support. · This team is responsible for the setup of drawings in support of the fabrication of substrates. · This person is expected to work closely and professionally with engineering, trainers, and operators to assure the quality of the Thin Film circuits. Qualifications Musts • The ability to bring concerns up though a standardized chain of command. • Ability to work with drawings in piglet and graffy is highly desired • Ability to work closely with engineering and new product designs • Proficient computer skills. Qualities • Skilled coordination/multitasking. • Team communication and collaboration. Additional Information We are unable to sponsor at this time.
    $76k-129k yearly est. 23h ago
  • Novato CA MDDU Technical Equipment Support

    Mele Associates 4.1company rating

    Support specialist job in Novato, CA

    MELE Associates is seeking a full-time employee to perform as a CBRN technical equipment support to support the Department of Homeland Security, Mobile Detection Deployment Unit MDDU in Novato, CA. This position supports the United States Government capability to technical detect chemical, biological, radiological, and nuclear CBRN threats across the nation. The MDDU Equipment Support maintains the readiness of CBRN detection equipment and conducts nation-wide technical CBRN detection operations, training, and exercises to augment and train capability of Federal, state, and local law enforcement partners. This position is contract award dependent. RESPONSIBILITIES: Duties will include but are not limited to the following. Track and maintain care, custody, and control of MDDU equipment, including detection equipment, and radioactive sources. Conduct inventories of DHS MDDU property and update computerized tracking information as required. Ensure MDDU equipment is repaired, calibrated, and maintained in a ready state for deployment 24 hours a day, 7 days a week, and 365 days a year. This includes conducting field level routine repairs in consultation with equipment manufacturers and designated subcontracting repair companies. Safely handle, use, transport, and ship radioactive sources following federal regulations including those requirements of the Department of Transportation. Perform work as a "radiation worker." Conduct procurements of supplies and equipment following administrative procedures. Perform CBRN detection operations with Federal, state, and local law enforcement agencies and stakeholders. This includes performing operations at Department of Homeland Security Special Event Assessment Rated SEAR Events, National Security Special Events NSSE, and critical infrastructure sites. Perform CBRN "just in time" training with technical detection equipment with Federal, state, and local law enforcement agencies and stakeholders. Perform or assist in CBRN technical detection exercises with Federal, state, and local law enforcement agencies and stakeholders. Routinely train, acquire, and maintain technical skills and experience, and share job knowledge with other MDDU team members. Maintain integrity, good conduct, and the highest level of professionalism during work and outside of work hours. Maintain flexibility and adaptability to changing assignments and work schedules. Work may often require work to be performed beyond an 8-hour day, on weekends, and holiday. Excessive work hours can be flexed when work allows. MDDU employees are subject to recall to work from off duty status upon a matter of national security. Work independently and as a team to meet all MDDU requirements. Follow guidance and direction from the MDDU Site Lead Team Leader, Project Manager, client Program Manager, and designated MELE supervisor. Initiate, organize and report on all planning and management taskings. Coordinate, initiate and track the progress of deployments of the assigned MDDUs or equipment. Assist/prepare timely after-action reports of MDDU missions. Provide oral and written status updates of tasks to the team lead, project manager, or client program manager as required. This position requires travel between 50 to 75 percent of the month within the contiguous United States and US territories to support program needs. This may include mission deployments over 10-days with back-to-back travel to another missions. This position requires the safe operation of a truck and 5th wheel trailer. Following MDDU guidance documents, federal travel regulations, and Federal Acquisition Regulations. Maintain administrative proficiency in preparing accurate and timely travel and procurement expense reports. REQUIREMENTS: Experience in chemical, biological, radiological and/or nuclear CBRN detection with emphasis on R/N detection. 5 years' experience in radiation detection training and supporting detection operations at special events or during steady state operations where detection is regularly employed. Event support can also include but not limited to equipment demonstrations, training, and exercises at Department of Homeland Security Special Event Assessment Rated SEAR Events or National Security Special Events NSSE. Biological and/or chemical detection experience is encouraged but not required. Knowledgeable in using the following types of representative R/N detection equipment: Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic examples may include: D-tect Systems Mini Rad-D, Thermo RadEye, FLIR IdentiFINDER R300 nano Raider, and Kromek D3S; Human Portable Radiation Detection Backpacks examples may include: Thermo PackEye, and Bubble Technology Industries FlexSpec; Radiological Isotope Identification Devices RIIDs High-Res/Low-Res examples may include: FLIR IdentiFINDER R400 and ORTEC Detective DX; Mobile Radiation Detection System such as Radiation Solutions Inc. RSI-701; Knowledge of safely using and handling of radioactive sources. Knowledge of using auxiliary equipment such as radios Able to perform minor maintenance/upkeep to include battery replacement or adjusting settings, as well as able to complete multi-step troubleshooting efforts that may require interactions with vendor. Ability to obtain and maintain a SECRET level national security clearance and DHS Suitability. Able to lift and carry up to 50 pounds of equipment. Able to drive a truck and 5th wheel trailer total rig length is 45'. Excellent verbal and communications skills to include completing daily situation reports, after-action reports, monthly reports. Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint. Must have valid driver's license DESIRED EXPERIENCE: Prior training per 49 CFR 172.704 HAZMAT Training is highly desired, but not required for initial hire Biological and/or chemical detection experience is highly desired, but not required for initial hire. Radiation Worker training and experience working with radioactive materials. Experience driving a dually pick-up truck with fifth wheel trailer desired, but not required for initial hire. Prior experience with DHS CWMD Fleet requirements desired, but not required for initial hire. LOCATION: This is a full-time position in Novato, CA, USA dependent on contract award #OPT SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. The expected salary range for this position is $130K-$166K. Benefits MELE Offers · Employer-paid employee Medical, Dental and Vision Care. · Low-Cost Family Health Care offered. · Federal Holidays and three (3) weeks' vacation · 401(k) with Employer Match · Cross-training opportunities About MELE Associates, Inc. With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran and minority-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include National Security and Intelligence, CBRNE Defense and Security, Facility Management and Engineering, Law Enforcement and Emergency Response Training, Technical, Analytica, and Program Management Support, and IT/Cybersecurity. MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify employer.
    $130k-166k yearly 60d+ ago
  • MDDU CBRN Task Based Technical Support Specialist

    Parsons Commercial Technology Group Inc.

    Support specialist job in Novato, CA

    In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Parsons is looking for an amazingly talented MDDU CBRN Task Based Technical Support Specialist to join our team! This position is an as needed role and NOT a full-time role. What You'll Be Doing: * Conduct CBRN detection operations at the direction of federal staff to include coordinating with stakeholders, managing equipment, planning logistics, developing plans, teaching and training equipment protocols to stakeholders, reporting information as appropriate, notifying chain of command as appropriate, writing situational reports and after-action reports, and following up with the stakeholder in post-deployment communications. * Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files. * Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies. * Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies. * Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required. * Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes. * Professionally conducts training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes * Provides support for Situation Reports (SITREPs). * Provides input for After Action Reports (AARs). What Required Skills You'll Bring: * Active Secret security clearance or higher * Must be able to obtain DHS Suitability. * Experienced in chemical, biological, radiological and nuclear detection and CBRN training and exercises * 10 years experience in radiological and nuclear detection and training * Special event operational experience including SEAR or NSSE events * Knowledgeable and skilled in using a variety of equipment including but not limited to Mobile/Portable Radiation Detection Systems, Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic;; Radiological Isotope Identification Device RIID High-Res/Low-Res;. Auxiliary Equipment: Radios, Radioactive Material Sources. * Must be able to lift and carry up to 50 pounds of equipment * Excellent verbal and communications skills to include completing daily situation reports, after-action reports, and monthly report. * Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint. * Radiation Worker training and experience working with radioactive materials. * Travel up to 75 percent of the month within the contiguous United States and US territories may be required including back to back trips in excess of a week. May be called to support PM directly when requested or function as Acting PM for periods no longer than 30 consecutive days. * Must have valid driver's license and experience towing larger trailers including a fifth wheel * Must have a Class B CDL license or ability to obtain one within 3 months of being hired Security Clearance Requirement: An active Secret security clearance is required for this position. This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range: $72,900.00 - $127,600.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled. Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************
    $72.9k-127.6k yearly Auto-Apply 17d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Support specialist job in Vacaville, CA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $49k-73k yearly est. 60d+ ago
  • Nursing Instructional Support Technician, Instructional Support Technician II, Temporary

    California State University System 4.2company rating

    Support specialist job in Sonoma, CA

    Application Process This position is open until filled. For full consideration, please submit an application, along with a cover letter and resume. In your cover letter, please describe your experience working with healthcare and/or simulation equipment and explain how it has prepared you to support nursing education. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary Reporting to and under supervision of the Director of Operations (DO), the Instructional Support Technician performs comprehensive support services for the nursing program. The incumbent makes extensive use of materials, supplies, and equipment to support a variety of upper and lower division laboratory courses. The incumbent tracks and maintains various inventories; facilitates upkeep of building(s) (e.g., relaying work order request(s) to appropriate departments), maintains storage areas, and keeps a safe and sanitized work environment. Key Qualifications This position requires the equivalent to three years of experience providing instructional support services for a unit or discipline or in producing materials or supplies, or repairing equipment related to healthcare; or the equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a discipline related to the area may be substituted for one year of the required experience; or the equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a discipline related to the area to which assigned may be substituted for two years of the required experience. Experience working with simulation equipment and prior experience with nursing or healthcare education is preferred. Intermediate proficiency with computers and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, and PeopleSoft preferred. The incumbent must successfully complete a pre-placement exam. Salary and Benefits This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. The CSU Classification Step Range for this position is $4,595 - $6,694 per month (step 1 - step 20). Step placement will be determined based on relevant qualifications and professional experience. Step placement upon appointment is not expected to exceed Step 18, $6,434 a month. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to *************. The ADA Coordinator is also available (hraccommodations@sonoma.edu) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at ****************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at ********************************************************************************** The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at ******************. Advertised: Nov 07 2025 Pacific Standard Time Applications close:
    $4.6k-6.7k monthly Easy Apply 32d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Santa Rosa, CA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $37k-53k yearly est. 13d ago
  • Operations Support I

    Blue Star Partners LLC 4.5company rating

    Support specialist job in Santa Rosa, CA

    Job Description Job Title: Operations Support | Sales Administrator Period: 12/09/2024 to 06/28/2025 - possibility of extension/direct hire Hours/Week: 40 hours - hours over 40 will be paid at time and a half Rate: $20 - $23/hour Contract Type: W-2 only Scope of Services: The Operations Support - Sales Administrator is part of the Implementation Team, which primarily works in conjunction with the Government Commercial team, Santa Rosa site functional leads, Sales/Sales Support and vendors to set up accounts as part of the client onboarding process. Sales Administrators create new client accounts, establish new panels, and make updates to existing customer accounts. The Sales Administrator will report to the Implementation Specialist Lead in order to escalate questions, build improved workflows, capture key client information, support administrative requests, and troubleshoot issues. Role, Responsibilities, and Deliverables: Responsible for timely execution of new account set-ups and ongoing post implementation account updates across multiple software platforms and databases for Toxicology Government Services clients with attention to data accuracy and documentation needs. Ongoing, proactive monitoring of the Customer Service queue system in order to take new tickets and deliver consistent follow-up on existing/pending tickets for timely ticket completion in line with key performance indicator (KPI) expectations. Identify, document, escalate, and resolve problems as they arise. Work with Implementation Specialist Lead to review and revise the necessary Implementation processes and internal guidelines related to client account administration procedures for improved effectiveness, efficiency and customer satisfaction. Work with counterparts in the Sales, Customer Support, IT, Finance and Toxicology Support teams to maintain accurate client data in the system. Meet and maintain productivity, quality and attendance performance metrics. Other duties and special projects as may be assigned. Strong organizational skills are critical, including attention to detail and multitasking skills. Must be able to manage several open issues and continue to work them until closed with resolution while also potentially working on special projects. Experience: High school graduate with two to three years related experience and/or training; or equivalent combination of education and experience. Four-year degree from accredited college or university preferred but not required. Experience with corporate culture along with an excellent customer service mentality. Must possess adequate keyboarding skills necessary for quick, efficient data entry. Proficiency in Excel, Word and Outlook essential. Salesforce CFM knowledge preferred. Excellent verbal and written communication skills. Exceptional time management and analytical skills, as well as an ability to self-motivate. Positive and helpful attitude. Strong initiative and attention to detail. To apply, please submit a resume outlining your relevant experience. Short-listed candidates will be expected to complete a Blue Star Partners Bio.
    $20-23 hourly 29d ago
  • Help Desk Specialist (Systems Customer Suppor

    Business Enabled Acquisitionandtechnology Inc.

    Support specialist job in Fairfield, CA

    Job Title: Help Desk Specialist (Systems Customer Support) Clearance: Secret (we are willing to sponsor for the secret clearance, therefore, must be a US Citizen able to obtain a US Government clearance with the Department of Defense) Certifications: CompTIA Security+ Roles and Responsibilities: Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions. Monitor backups and maintenance logs. Answer calls or tickets to support end users with applications, hardware, software, and networking. Create end user documentation and knowledge base articles. Support server, common user applications, desktop services, and network connectivity and associated hardware. BEAT LLC Provides an Extensive Benefits Package Including: Matching 401(k) Medical, Dental, Vision, and Life Insurance Health Savings Account (HSA) Short-Term and Long-Term Disability Education Assistance Paid Holidays, Paid Time Off, and Sick Time Off
    $52k-81k yearly est. Auto-Apply 60d+ ago
  • Laboratory Support Analyst (MDL)

    Heluna Health 4.0company rating

    Support specialist job in Richmond, CA

    California's Microbial Diseases Laboratory is responsible for diagnostics, education, and applied research programs for identification, surveillance, control, and prevention of bacterial, mycobacterial, fungal, and parasitic diseases originating in humans. The Laboratory Support Analyst will support cross-cutting laboratory activities within the Microbial Diseases Laboratory, including managing and tracking ELC supply orders, triaging internal specimen transfers between laboratories and requesting specimens from laboratories for public health testing, cross-training on LIMS accessioning and queries, providing outreach and liaison support to submitters/local laboratory partners, and gathering and compiling data for grant-related reports. Applicant must submit resume, cover letter, and three (3) professional references with the application The salary range is $23.00 - $30.57 per hour depending on experience and qualifications. ESSENTIAL FUNCTIONS Provides support to assist with laboratory inquiries and timely triage of inquiries to appropriate contacts, including monitoring the general group email and phone inquiries. Assist with triage of send-out laboratory reports, especially from the Centers for Disease Control or other send-out partners. Facilitate communication and reporting of laboratory information to internal and external epidemiologists / communicable disease investigators. Communicate with laboratory submitters to gather or clarify submission information to facilitate appropriate and timely testing Assist with customer support and education and outreach efforts Assist with user management and monitoring of the Electronic Test Ordering and Reporting (ETOR) system, as requested Provide submission instructions to submitters and facilitate internal transfer of specimens for appropriate testing. Effectively communicates with internal and external partners to gather or share information. Assist with updating forms and documents, as assigned Provide support for managing users and document uploads into document management systems. Assists with procurement and placing orders for cross-cutting items. Compiles information needed for grant deliverables or quality performance metrics. Performs other related duties as assigned. JOB QUALIFICATIONS Ability to effectively communicate verbally and in writing. Ability to work independently and adapt to varied work settings. Ability to complete projects in a timely manner. Ability to work effectively with a team of diverse individuals. Demonstrated attention to detail. Education/Experience Possession of a Bachelor's degree from an accredited university preferred but not required. Two years of experience providing administrative support, including inventory and ordering, customer service, data gathering and entry, creating and managing documents and files, and managing/triaging inquiries and other requests. Experience working in a laboratory environment preferred Certificates/Licenses None required Other Skills, Knowledge, and Abilities Computer skills (Microsoft Word, Access, Excel, email) Ability to effectively communicate verbally. Ability to work independently and adapt to varied work settings. Ability to work effectively with a team of diverse individuals. Ability to complete projects in a timely manner and multitask Demonstrated attention to detail. PHYSICAL DEMANDS Stand Frequently Walk Frequently Sit Frequently Handling / Fingering Frequently Reach Outward Occasionally Reach Above Shoulder Occasionally Climb, Crawl, Kneel, Bend Occasionally Lift / Carry Occasionally - Up to 30 lbs Push/Pull Occasionally - Up to 50 lbs See Constantly Taste/ Smell Not Applicable Not Applicable Not required for essential functions Occasionally (0 - 2 hrs/day) Frequently (2 - 5 hrs/day) Constantly (5+ hrs/day) WORK ENVIRONMENT General office and laboratory setting, indoors, temperature controlled EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.
    $23-30.6 hourly 4d ago
  • Program Specialist

    Housing Authority of The County of Marin 4.1company rating

    Support specialist job in San Rafael, CA

    DEFINITION Under general supervision, performs a variety of responsible, complex, and difficult tasks in the development, implementation, and delivery of housing activities; provides a variety of administrative support such as performing programmatic analysis, creating and maintaining program databases and specialty ISSI computer software; assists in the overall coordination of a major program or function; assists clients by providing information and referral as needed; assists in the management of operations programs; performs other related work as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Program Manager or Director levels CLASS CHARACTERISTICS This is the advanced journey level class which performs technical and specialist duties in an assigned housing program; assists in daily operations and program management including making recommendations on program procedures, policy, federal regulations interpretation, reporting requirements and client eligibility. Work may include providing lead direction to staff including monitoring quality compliance of work performed, development and implementation of recordkeeping policies and their maintenance and the preparation of periodic reports. EXAMPLE OF DUTIES (Illustrative Only) Coordinates and monitors compliance for multiple housing programs involving different and complex regulations, procedures and policies. Provides client and applicant assistance, assists in mediation of client-landlord disputes, coordinates services with other divisions within Marin Housing and outside local service agencies. Develops and maintains the collaborative structure among community agencies involved in implementation and funding of the various programs that address clients with special needs. Researches grant opportunities and assists in assembling grant application and packet; writes and submits renewal grant application for Shelter Plus Care Program. Maintains and manages related agency databases in assigned program and troubleshoots problems for and trains staff in related regulatory requirements and the daily operations of specialized computer software and databases. Reviews annual interim re-examinations and certifies as appropriate, reviews utilities allowances, rent reasonableness prior to compiling and generating required periodic reports and logs. Examines documents, records, and forms for accuracy, completeness and conformance to applicable regulations and policies. Leads and assists staff engaged in providing cost housing related services, such as providing information, accepting applications and determining eligibility for program participation and distributes work assignments as needed. Performs the administrative support functions in the assigned housing authority program including evaluating applications, maintaining databases and logs generating reports and overseeing the re-certification process. Enters data into the specialized computer software, compiles, reviews and/or prepares edit material for reports, rent rolls, and records; prepares specialized reports, documents and correspondence. Monitors various aspects of the annual and interim recertification documents for accuracy and compliance with Housing Authority and HUD rules, regulations and procedures. Investigates program and/or lease violations, prepares reports and documents for grievance hearings and may represent the agency's case at grievance hearings. Conducts client briefings and orientations; handles landlord complaints and landlord-tenant disputes; may inspect units for compliance with established quality standards for verification. Participates in training of personnel regarding federal, state, and local housing regulations and agency policy and procedures. Ensures adherence to safe work methods, procedures and practices; identifies training opportunities and needs; makes recommendations regarding such to higher level staff. May assist Program Manager in the implementation of program changes in compliance with HUD regulations and MHA policy. Perform other related work as assigned. QUALIFICATIONS Knowledge of: Principles, practices, methods and techniques of housing and housing program management and program coordination and monitoring. Applicable local, state and federal rules and regulations covering housing assistance programs. Modern office equipment and automated data systems, record keeping, rent roll maintenance, policies and procedures surrounding eligibility requirements, and community resources. Techniques for dealing with a variety of individuals from various socio-economic, cultural and ethnic backgrounds, in person and over the phone. Community resources available in Marin County for homeless low-income persons: problems and attitudes of socially, economically, physically and emotionally disadvantaged individuals and families. Techniques for facilitating positive, collaborative working relationships and teamwork and professionally representing the Housing Authority with governing boards and outside agencies. Record keeping principles and practices; computer software related to the work and general office administrative best practices. Rules and policies governing contracts; contract negotiation and monitoring techniques; modern methods, principles, and procedures related to budgeting, accounting, public housing information, and rental agreements; related housing technical information beyond normal program policies and procedures. Skill in: Interpreting, explaining and applying Marin Housing Authority and HUD rules and regulations and procedures when working with staff, clients, landlords outside agencies, and the MHA clients. Analyzing and making recommendations on complex housing problems and related data. Performing accurate detail work in compiling, organizing and maintaining data and records. Handling confidential information and materials with discretion and confidentiality. Training and providing lead direction to staff in regards to Housing Authority rules and regulations, practices and policies. Communicating effectively, both orally and in writing, when working with clients, staff and outside contacts and agencies in the course of work. Preparing reports and maintaining logs to monitor accuracy and timeliness of work. Advising and assisting clients in obtaining and maintaining subsidized low income housing assistance. Using independent judgment in applying a body of technical information in the performance of an important program function. Establishing and maintaining effective working relationships with those contacted in the course of the work including staff and clients; working collaboratively with human service agencies to assure the provision of comprehensive and coordinated services. Operating standard office equipment, including job-related computer hardware and software applications, facsimile equipment and multi-line telephones. Establishing and maintaining effective working relationships with those contacted in the course of the work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to a high school diploma supplemented by a minimum of 30 semester units of college level courses in a related field and four years of increasingly responsible experience in affordable housing eligibility or program administration working with programs for low-income or people with disabilities or other community-based services. NAHRO or HUD certification as a Public Housing Manager or Occupancy Specialist may be substituted for the post-high school education requirement. License: Some positions may require possession of a valid California class C driver's license and have a satisfactory driving record. Physical Demands: While performing the duties of this job the employee is frequently required to sit for extended periods of time, talk and hear within standard ranges. The employee is required to walk, use hands to finger, handle, or feel objects, tools, or computer controls and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work is performed in a normal office setting with moderate noise levels.
    $68k-117k yearly est. 60d+ ago
  • Pre-Production Technical Specialist

    Eurostampa North America

    Support specialist job in Napa, CA

    JOB POSTING PRE-PRODUCTION TECHNICAL SPECIALIST Hourly Rate: $25.00-$30.00 per hour (Based on Experience) Employment Type: Full-Time, 8 AM - 5 PM Monday-Friday and Rotating Shifts 1 st week 7:00am - 4:00pm, 2 nd & 3 rd week 8:00am - 5:00pm and 4 th week 10:00am - 7:00pm Department: Technical Reports To: Technical Manager Join our Team as Pre-Production Technical Specialist! General Position Summary: The Pre-Production Technical Specialist supports both Customer Service and Production Departments. They are responsible for ensuring that all technical aspects of print jobs are properly prepared and ready for production. This role involves working closely with the production team, clients, and designers to ensure that files, materials, and specifications meet all requirements before printing begins. The Pre-Production Technical Specialist ensures that the print process is streamlined, preventing errors and maximizing efficiency. The role requires a strong technical background in printing, a keen eye for detail, and excellent communication skills. This role is critical in maintaining the highest quality standards for all printed materials. Responsibilities: Operate PC computers, running Esko programs to review artwork files for print, ensuring they meet technical specifications and printing standards. Maintain accurate records of file versions in accordance with naming conventions and follow Standard Operating Procedures and training standards. Make project layouts for all plate types including Web, Die-cutting, Flexo, and Digital. Preflight files to check for errors, including resolution, color accuracy, and bleed requirements. Ensure all materials, including substrates and inks, are properly specified before production. Coordinate with the production team to ensure all technical requirements are met before the job enters the press. Remain current on the latest technologies and software tools. Must work well with others in a team environment. Ability to meet daily standards. Maintains a clean and organized work area. Observe company work rules and safety regulations. Contribute to team effort by accomplishing related results as needed. Assist Customer Service as required. Other duties as assigned. Education and/or Experience: High school diploma or equivalent. A degree in graphic communication, printing technology, or a related field is a plus. Experience in pre-press or pre-production roles within the printing industry is a plus. Specific Skills, Competencies, and Qualifications: Mathematical Competency: Ability to interpret numbers and make calculations. Reading Competency: Ability to read, analyze, and interpret technical information and procedures. Operating Knowledge of: Adobe CS Illustrator, Photoshop, Esko, and HP Indigo experience a plus. How to trap files using different substrates and a variety of multiple colors. Offset and pressure-sensitive label printing methods. Confidentiality: Ability to maintain confidentiality in all aspects of the job. Technical Knowledge: Strong understanding of pre-production processes, print file preparation, and printing standards. Attention to Detail: Ability to spot errors and potential issues in files, ensuring all technical specifications are met. Problem-Solving: Capable of troubleshooting file and pre-production issues quickly and effectively. Communication Skills: Able to communicate technical details clearly to clients, designers, and production staff, and able to work effectively and cooperatively with all production personnel. Organizational Skills: Ability to manage and organize job files, ensuring efficient workflow. Time Management: Strong ability to prioritize tasks and meet deadlines in a fast-paced environment. Ability to manage multiple tasks with frequent interruptions. Physical Requirements: Lift/Carry - 5% of shift Sit - 80% of shift Walk - 15% of shift Must have the ability to distinguish and differentiate between colors for printing labels. This role requires the ability to sit for extended periods (up to 90% of the shift) and perform computer work. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits & Perks: We value our team members and are committed to providing a competitive benefits package to support your well-being and work-life balance. Full-time employees enjoy comprehensive medical benefits, including health, dental, and vision insurance, ensuring you and your family have the coverage you need. We also offer life insurance, disability coverage, and retirement plan options to help you plan for the future. In addition to paid time off (PTO) and sick leave, we provide holiday pay, wellness programs, and employee assistance resources to support your personal and professional growth. If you want to be part of a team that values innovation, collaboration, and a positive workplace culture, don't miss this opportunity-apply today! About Us: Eurostampa has been printing the most beautiful labels for more than 50 years. It is large enough to have facilities in the US (Napa, CA, and Cincinnati, OH), Italy, Scotland, France, Mexico and India, yet small enough for everyone to be on a first-name basis. Teamwork at Eurostampa permeates everything we do. Our company's value keeps us focused on taking care of our employees no matter how large we grow. EUROSTAMPA fosters an inclusive culture that respects and embraces all our colleagues' diverse backgrounds and experiences. We aspire for our company to truly reflect the diversity of our customers and the markets we serve. We are committed to equal opportunity for everyone, regardless of peoples' gender identity/expression, age, language, sexual orientation, ability, race, socioeconomic status, national origin, or other characteristics.
    $25-30 hourly 60d ago
  • Imaging Support Specialist Inpatient

    Northbay Healthcare Group 4.5company rating

    Support specialist job in Fairfield, CA

    At NorthBay Health, the Imaging Support Specialist, obtains billing documentation and authorizations for all patient imaging exams done in the clinic. Interviews the patient or his/her representative to secure accurate demographic and insurance information ensuring the patient's care is not delayed. Verifies and documents eligibility and benefits for patient's specific payor. Schedules exams for multiple diagnostic modalities. Organizes and distributes paper flow among facility staff. Inputs all patient demographics into facility information system. Answer multi-line switchboard and route calls accordingly. Inputs updates and/or changes to daily/weekly schedule and patient record. Prepares and processes all court ordered subpoenas and medical records requests. Processes incoming exam reports and prepares items for mailing/faxing. Collects patient co-pays and/or account payments. Maintains knowledge of HIPAA laws/forms and ensures front desk is compliant at all times. Processes all patient requests for viewing/amending PHI, accounting of disclosures, special privacy protections, confidential channel communication and complaints. Exhibits excellent customer service to patients, families and other staff. For the inpatient role, patient transports are required. Education: High school graduate or equivalent preferred. Licensure: Current AHA or equivalent healthcare provider BLS Certification required. Experience: General clerical, one or more years of clerical experience in a medical office setting preferably radiology and knowledge of HIPAA laws and guidelines. Skills: Exquisite customer service skills, comprehensive knowledge of payer and managed care requirements, advanced medical terminology, minimum of 35-wpm typing, computer data entry and math skills. Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. Compensation: $26.64 to $32.40 per hours based on years of experience doing the duties of the role. Per diem shift differential of 10% added to above stated range.
    $26.6-32.4 hourly Auto-Apply 60d+ ago
  • Field Support Coordinator, Telecom Construction

    Tak Communications, Inc. 3.9company rating

    Support specialist job in Fairfield, CA

    TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK's ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians. We are seeking a Field Support Coordinator to join our team in Fairfield, CA. In this role, you will conduct field surveys of new and existing cable plant to support service expansion, using detailed route assessments and construction documentation. This role requires experience with CATV as built and new build walkouts, along with a working knowledge of cable construction practices. You will be working M-F 8-5 from our office in Fairfield located at 5170 Fulton Dr, Fairfield, CA 94534; Initial interviews will be held at our office in Sacramento located at 1326 N Market Blvd, Sacramento, CA 95834 Why TAK? * Full Time * Paid Bi-Weekly * Compensation: $65K - $75K annually, DOE * Full Benefits Package (Medical, Dental & Vision) * Paid Time Off * 401(k) with Company Match! * 25K Company Paid Life Insurance * Independent Work & Team Collaboration * Career Development & Advancement Opportunities! The Role * Set-up project folders/work packets * Maintain project files throughout the course of the project (from planning through close-out) * Enter estimates and production review in multiple software systems * Print job logs and time sheets as necessary * Coordinate with A/R to ensure proper billing & payment as needed * Prepare and generate routine reports and correspondence; some involvement in preparing more complex reports * Review field reports; provide summary reports to Assistant, Project or Senior Project Manager as required * Assist with preparation of proposals * Call and/or enter locates * Create and maintain project submittal log * Follow-up with vendors to obtain submittals and current equipment delivery information * Data entry of project information into multiple systems as required * Submit, track and follow-up on permit status as required * Track, scan and submit as-builts to customers * Attend customer scheduling and job coordination conference calls as required * Assist the PM in monitoring the work on a regular basis to assure good quality control - conformance with contract documents (plans and specs) * Review and track vendor invoices for accuracy and compliance with the contract terms * Job close-out as required * Assist with researching new business leads upon request Requirements * 1+ years of cable mapping experience required * In-depth understanding of the fielding process, with practical experience conducting CATV as built and new build walkouts * Familiarity with cable system design and fundamental construction practices * Proficient in interpreting and analyzing maps and technical drawings * Strong analytical, observational, and verbal communication abilities * Quick to adapt to and learn new software platforms and technologies * Capable of performing daily field walkouts across various terrains and in all weather conditions * Proficient in Microsoft Excel, Word, and Outlook * Highly dependable, self-driven, and able to work independently with minimal supervision * Ability to safely navigate varied terrain while managing equipment and tools efficiently * Able to function effectively in environments with moderate to high noise levels * Safely operate around mechanical equipment, electrical systems, and power infrastructure * Ability to work in an outdoor environment in all seasons and weather conditions * Ability to work outside of business hours when needed including overtime, holidays, evenings and weekends * Must provide a valid government-issued photo ID for verification; a driver's license is required if the role involves driving * Passing of all pre-employment requirements (MVR, Background Check, Drug Screen) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting ***************************** Salary Description $65K - $75K annually, DOE
    $65k-75k yearly 41d ago
  • Senior Help Desk Technician, IT

    Agility Robotics 4.6company rating

    Support specialist job in Bodega Bay, CA

    Job Description Agility Robotics is a pioneer. Our robot, Digit, is the first to be sold into workplaces across the globe. Our team is differentiated by its expertise in imagining, engineering, and delivering robots with advanced mobility, dexterity, intelligence, and efficiency -- robots specifically designed to work alongside people, in spaces built for people. Every day, we break through engineering challenges and invent new solutions and capabilities that will one day make robots commonplace and approachable. This work is our passion and our responsibility: our mission is to make businesses more productive and people's lives more fulfilling. Agility Robotics is deploying humanoid robots that are solving real-world challenges in logistics and manufacturing. Perceiving and understanding the world is critical to Digit's success in these applications. The IT team is looking for a senior systems administrator to help build core systems and improve our work from the ground up. What We Do The IT team has the twin responsibilities of making the technology that every Agility Robotics uses as effective and frictionless as possible while also optimizing the performance of our corporate technology stack. We do that by promoting secure, repeatable processes, supporting data wherever it lives, and delivering self-service solutions whenever possible. Everyone at Agility Robotics is a stakeholder and a partner. IT has a diverse range of functions, including incident response, laptop support, office networking, audio/visual administration, SaaS application integration, new hire orientation, and end-user training. Responsibilities Collaborate with the rest of the IT to manage inbound support requests and incidents, and resolve them according to our service level agreements. Provide superior customer support in-person, in our ticketing system, and via Slack/email. Provide the skills for our employees to effectively use our corporate tools and become IT advocates. Support the smooth onboarding of new hires and manage the full employee IT lifecycle. Setup, maintain, and strengthen the in-office LAN, WiFi, audio-visual, conferencing, and computing systems. Identify trends in request tickets and help build automation and process improvements to make the system work better over time and intelligently reduce risk. Secure configuration and access management of our operational production endpoints in AWS, GitHub, Google Cloud, G Suite, Okta, and other systems of record. Participate in weekly sprints and IT projects, both as a contributor and as a leader. This role is located in Fremont. You must work in our Fremont office for direct end user support. Requirements Experience with our IT tools and platforms of choice, Operating systems including mac OS, Ubuntu, and Windows 11 SaaS platforms including Okta, GitHub, Slack, Google Workspace, Jamf, Zoom, and Jira/Jira Service Management. Experience in a multi-input, fast-paced IT support organization that prioritizes customer service, security, and innovation. The ability to thrive as a regional operator as part of a geographically diverse team. Comfortable working in spoken and written English. A love for problem solving, and a commitment to frictionless risk reduction. You dig into the root causes of issues, think outside the box, and strive for "secure by default" whenever possible. Experience maintaining and troubleshooting common small office networking products. Familiarity with Agile frameworks to keep projects on track and delivered at velocity. What We Value In addition to our core values, which are not unique to this position and are necessary for Agility Robotics employees: We value high-performing creative individuals who dig into problems and opportunities We strongly believe everyone should be treated with respect and dignity while performing the duties and responsibilities of their position We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply Full-time Employees are eligible for Benefits: 401(k) Plan: Includes a 6% company match. Equity: Company stock options. Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees. Benefit Start Date: Eligible for benefits on your first day of employment. Well-Being Support: Employee Assistance Program (EAP). Time Off: Exempt Employees: Flexible, unlimited PTO and 10 company holidays, including a winter shutdown. Non-Exempt Employees: 10 vacation days, paid sick leave, and 10 company holidays, including a winter shutdown, annually. On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations. Parental Leave: Generous paid parental leave programs. Work Environment: A culture that supports flexible work arrangements. Growth Opportunities: Professional development and tuition reimbursement programs. Relocation Assistance: Provided for eligible roles. All of our roles are U.S.-based. Applicants must have current authorization to work in the United States. Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment. Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies. We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page. If you are represented by a third party, your application may not be considered. To ensure full consideration, please apply directly. Apply Now: ***************************
    $42k-65k yearly est. 9d ago
  • Support Assistant

    Marin Montessori School 4.1company rating

    Support specialist job in Corte Madera, CA

    Job Description This position operates on a 10-month school calendar year (mid-August through mid-June), with paid breaks during the school year. During the summer months, optional four-week summer camp employment opportunities are available. This is a full-time (37.5-hour/week) position; Monday - Friday (7:30 am - 3:30 pm. We offer a comprehensive benefits package, including health and dental insurance, as well as a 403(b) retirement plan. This is an especially exciting time to join Marin Montessori School, a highly regarded Bay Area independent school accredited by both the Association Montessori Internationale (AMI) and the California Association of Independent Schools (CAIS). For over 60 years, we have served the families of Marin County, providing a rich and authentic Montessori education that nurtures the development of the whole child-intellectually, physically, socially, creatively, and emotionally. Located on a stunning waterfront campus, our children enjoy expansive indoor and outdoor learning experiences year-round. Our sunlit classrooms and vibrant outdoor environments foster curiosity and independence. We are a collaborative and joyful community of educators, students, families, and administrators, all aligned in our mission: to guide children in becoming independent, responsible, and compassionate individuals who think critically and understand their role in the world. Required Qualifications: - A minimum of 6 Early Childhood Education (ECE) units; must be willing to complete 12 units promptly - A joyful, flexible, and collaborative attitude - A genuine respect for and interest in young children - Ability to lift up to 40 pounds and move comfortably between floor and standing positions - Ability to pass a criminal background check - Three professional references from recent supervisors Preferred Qualifications: - 12 or more ECE credits - Bachelor's degree - Experience working in a Montessori setting - Familiarity with Montessori philosophy and practices Why Join Us? Marin Montessori School is a community of passionate educators and engaged families. Our values-driven work environment emphasizes lifelong learning, collaboration, and professional growth. We are deeply committed to diversity, equity, and inclusion, and seek individuals who reflect and support these values. Reasonable accommodations are available to enable individuals with disabilities to perform essential job functions. If you're enthusiastic about supporting young learners and bringing the joy of language to life, we'd love to hear from you. Marin Montessori School is an Equal Opportunity Employer. Job Posted by ApplicantPro
    $34k-45k yearly est. 10d ago
  • Help Desk Technician

    Habematolel Pomo of Upper Lake

    Support specialist job in Upper Lake, CA

    Job DescriptionDescription: The Helpdesk Technician serves as the first point of contact for end users seeking IT assistance. This entry-level role focuses on troubleshooting basic hardware, software, and account issues, escalating complex problems to higher-level IT staff when necessary. The Helpdesk Technician plays a critical role in delivering timely, courteous, and effective technical support to ensure staff can work productively and securely. Essential Duties and Key Responsibilities End-User Support Respond to incoming service desk tickets, phone calls, email, or chat requests. Provide basic troubleshooting and support for desktops, laptops, printers, and mobile devices. Assist with Microsoft 365 account access (password resets, MFA issues, mailbox access). Support end-user onboarding and offboarding (account setup, workstation preparation, software installation). Troubleshoot connectivity issues such as Wi-Fi, VPN, and basic network access. Provide first-level support for business applications (e.g., Teams, Outlook, Freshservice, NinjaOne). Escalate unresolved issues to IT Support Specialists or Systems Administrators as appropriate. Operational Tasks Document all support interactions and resolutions in Freshservice. Track hardware/software assignments in the IT asset management system. Assist with software updates and endpoint security compliance. Perform routine checks on shared printers, copiers, and other peripherals. Provide users with basic training and “how-to” guidance. Collaboration Work closely with IT staff to identify recurring issues and suggest process improvements. Assist in maintaining a knowledge base of common issues and resolutions. Participate in departmental meetings and training sessions. Skills & Abilities Familiarity with Windows 10/11 and Microsoft 365 applications. Basic understanding of computer hardware (PCs, laptops, printers). Exposure to IT service desk or customer service environments preferred. Willingness to learn ticketing systems (Freshservice) and RMM tools (NinjaOne). Awareness of cybersecurity best practices and safe end-user computing (KnowBe4). Good verbal and written communication skills. Strong customer service orientation; patient and approachable when assisting end-users. Ability to explain technical concepts in user-friendly, non-technical language. Demonstrates professionalism in all interactions and communications. Collaborative and team-oriented mindset. Analytical and problem-solving skills with keen attention to detail. Ability to read and follow technical manuals, procedural documentation, and vendor guides. Good organizational skills; able to manage multiple tasks effectively. Self-motivated and able to prioritize tasks in a fast-paced environment. Dependable, punctual, and detail-oriented. Willingness to learn new technologies and processes. Able to work under direction in a team environment. Handles sensitive and confidential information appropriately. Requirements: Education and Experience Required: Must be at least 18 years of age. Minimum education of high school diploma or GED will be verified. All offers are contingent upon signing a confidentiality agreement and satisfactory completion of drug screening and background checks. Employer observes federal standards for controlled substances, including cannabis. Required to possess a valid driver's license and maintain a driving record that is satisfactory to the Tribe's insurance carrier. Preferred: Associate degree in Information Technology or related field preferred but not required. Certifications preferred but not required for hire: CompTIA IT Fundamentals (ITF+) or A+ Microsoft 365 Fundamentals (MS-900) Physical Requirements 40-hour onsite work week with limited on-call availability (rotating, evenings/weekends as required). Work performed in an environment with exposure to varying degrees of noise, low lighting, and cool and hot temperatures, 65 to 85 degrees. Ability to remain seated for prolonged periods (e.g., computer work). Physical ability to stand, walk, stoop, bend, reach. Occasional lifting, pushing or pulling up to 40 pounds. Sufficient hand-eye coordination, dexterity of hands and fingers to handle equipment hand tools and technical materials Hearing ability sufficient to perceive and respond to oral communications and ambient sounds. Compensation: The hiring range for this position is from $20 to $25 on an hourly basis. The compensation offered within this range will be based on the candidate's experience, education and demonstrated ability to meet the responsibilities of this position. Join Us in Making a Difference As part of our team, you'll enjoy a work environment that values community, culture, and personal growth. Our comprehensive benefits package includes: Medical, dental, and vision insurance with over 80% of premiums covered by the Tribe Employer-paid life insurance 401(k) retirement plan with up to 4% employer match 17 paid holidays per year 20 days of Paid Time Off (PTO) each year Weekly pay schedule Education reimbursement program to support your learning and development Employee referral program Casual dress code that reflects our welcoming and inclusive culture Who We are as a Tribe The Habematolel Pomo of Upper Lake is a federally recognized Native sovereign nation. Our primary purposes relate to the overall well-being of our Tribal Members and our families. We have active programs and relationships with our Pomo tribal neighbors in Lake County, California that will help us preserve our Pomo culture. Many of these activities help us rediscover lost traditions and spiritual beliefs and help revive our dying languages. Because we know that the world is different from when our ancestors were here, our Tribe works very hard to learn other ways of achieving economic self-sufficiency. We engage in a variety of economic development strategies which would not only benefit our families but also our neighbors. We strive to make sure that wherever we do business, it is done in a manner that respects our neighbors and the larger community's needs. In this vein, our Tribe looks forward to working with you. Indian Preference Native American Indian preference shall apply to the position in accordance with Title VII of the Civil Rights Act of 1964 (42 U.S.C. § 2000e-2(i)), regulations of the Office of Federal Contract Compliance Programs (41 C.F.R. § 60-1.5(a)(7)), and/or other relevant laws. Applicants claiming Indian preference must submit verification of Indian eligibility with their application.
    $20-25 hourly 7d ago
  • Instructional Support Specialist - Bilingual for 2025-26

    Sebastopol Union Elementary

    Support specialist job in Sebastopol, CA

    Sebastopol Union School District See attachment on original job posting High School Diploma or equivalent. 2 years of additional training or experience working with students in a structured classroom or equivalent setting is preferred. Higher education may substitute for experience. The main schedule for this position is 9:05am - 12:50pm. There could be slight variations per admin needs. Upon accepting the position: DOJ & FBI Fingerprint clearance (district paid), TB test/assessment (employee paid), Mandated Reporter Training (online) and Anti-Harassment Training (online) High School Diploma or equivalent. 2 years of additional training or experience working with students in a structured classroom or equivalent setting is preferred. Higher education may substitute for experience. The main schedule for this position is 9:05am - 12:50pm. There could be slight variations per admin needs. Upon accepting the position: DOJ & FBI Fingerprint clearance (district paid), TB test/assessment (employee paid), Mandated Reporter Training (online) and Anti-Harassment Training (online) * Letter of Introduction * Letter(s) of Recommendation (1-2 Letters ) * Resume Comments and Other Information This position has school breaks off and follows the academic calendar + 1 day before the start of the school year.
    $41k-67k yearly est. 60d+ ago

Learn more about support specialist jobs

How much does a support specialist earn in Windsor, CA?

The average support specialist in Windsor, CA earns between $33,000 and $83,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Windsor, CA

$52,000

What are the biggest employers of Support Specialists in Windsor, CA?

The biggest employers of Support Specialists in Windsor, CA are:
  1. Dsi
  2. Security Director In San Diego, California
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