Support specialist jobs in Windsor Locks, CT - 606 jobs
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Technical Support Representative
Tundra Technical Solutions
Support specialist job in Bloomfield, CT
This role is an IT Support / Help Desk position where you'll be the first point of contact for employees or customers who need technical help. On a day-to-day basis, you'll be answering calls and tickets related to hardware, software, network connectivity, and application issues-anything from password resets and Microsoft Office issues to basic networking or device troubleshooting.
You'll document every request, work to resolve issues yourself when possible, and escalate more complex problems to senior engineers or vendors while still owning the follow-up. A big part of the job is making sure the user feels supported-tracking issues through resolution and checking back in to confirm everything is working.
The role requires someone who's comfortable working independently, managing multiple requests, and prioritizing tasks in a fast-paced environment. While you'll have guidance and your work will be reviewed by more senior IT staff, you're expected to take initiative and use good judgment when troubleshooting.
From a technical standpoint, they're looking for experience with Windows operating systems, Microsoft Office, basic networking, and PC/LAN support. An A+ certification is a plus, but hands-on experience and strong troubleshooting skills matter just as much.
$29k-44k yearly est. 4d ago
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Desktop Support Specialist
Seneca Resources 4.6
Support specialist job in Chicopee, MA
Role: Desktop Support Level III
Schedule: Monday-Friday
Full- Time
Travel: Minimal (less than 10%)
Candidates MUST possess an ACTIVE DoD Secret security clearance at the time of hire.
An active CompTIA Security+ (Sec+) certification is also required.
About Veterans First Initiative, LLC (VFI)
Veterans First Initiative, LLC (VFI) is a U.S. Government Contractor and IT Services Integrator providing Network, Unified Communications, Information Technology, and Cybersecurity Engineering and Infrastructure Solutions worldwide. VFI is a Service-Disabled Veteran-Owned Small Business (SDVOSB), certified by the U.S. Department of Veterans Affairs.
Position Overview
VFI is seeking an experienced and highly professional Desktop Support Level III technician to provide onsite IT support for the Air Force Reserve Command (AFRC) at Westover ARB. This role supports mission-critical systems and requires strong technical expertise, excellent customer service, and the ability to resolve complex desktop, mobile, and system issues in a secure Department of Defense environment.
Key Responsibilities
Diagnose and resolve customer-reported incidents, problems, and system events.
Provide advanced troubleshooting for desktop, laptop, peripheral, and mobile device hardware and software.
Administer user accounts, access permissions, network rights, and system authorizations.
Identify root causes of system performance or availability degradation and implement corrective actions.
Apply systems administration principles to maintain operational reliability.
Follow ITIL-based incident, problem, and event management processes.
Support a wide range of electronic devices, including:
Computers and components
Network equipment
Printers, scanners, and copiers
Mobile devices and removable storage media
Telephony systems and peripherals
Resolve complex and non-routine technical issues using analytical and systematic problem-solving techniques.
Develop trend analysis and impact reports to support operational improvements.
Support cloud computing service models, including SaaS, IaaS, and PaaS.
Provide support for iOS and Android operating systems.
Administer and troubleshoot VMware Workspace ONE Mobile Device Management (MDM), including:
Device enrollment issues
Application assignment and deployment issues
Required Qualifications
ACTIVE DoD Secret security clearance (REQUIRED - must be current).
CompTIA Security+ (Sec+) certification (REQUIRED).
Minimum 3+ years of experience providing desktop support or supporting IT systems/projects of similar scope and complexity.
Experience delivering both in-person and remote technical support.
Strong installation, diagnostic, upgrade, and system recovery skills.
Excellent analytical, troubleshooting, and critical-thinking abilities.
Strong time management and organizational skills.
Clear and professional written and verbal communication skills.
Patient, adaptable, and customer-focused approach.
Benefits
VFI offers a competitive compensation and comprehensive benefits package, including:
Medical, dental, and vision insurance
Employer-paid life, short-term, and long-term disability insurance
Retirement plans with employer contributions
Paid time off and federal holidays
Opportunities for career advancement
A collaborative, respectful, and mission-focused work environment.
About Seneca Resources:
Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.
$53k-70k yearly est. 3d ago
MRO Specialist
Quest Global 4.4
Support specialist job in Windsor Locks, CT
Who We Are:
Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.
We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we're eager to hear from you.
The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:
What You Will Do:
Preparation and maintenance of program tracking metrics
Utilize SAP to run reports and analyze large volumes of data
Understand and appropriately allocate critical detail parts across repair facilities to facilitate on time delivery metrics and engine centers testing requirements
Prepare status reports as required, present weekly data packages and complete monthly MRO overdue reports
Lead status and operational meetings for internal and external stakeholders
What You Will Bring:
Bachelor's degree in engineering
10+ years of experience working within an MRO facility
Strong emphasis on data management, analysis, forecasting, and SAP knowledge.
Strong communication and presentation skills
Ability to work within both a shop floor and office environment
Ability to work independently
Pay Range: $70,000 to $80,000 per year
Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.
Work Requirements:
This role is considered an on-site position located in Windsor Locks, CT
You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.
Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs.
Travel requirements: Due to the nature of the work, no travel is required.
Citizenship requirement: Due to the nature of the work, U.S. citizenship is required.
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Employer paid Life Insurance, Short- & Long-Term Disability
$70k-80k yearly 5d ago
Technical Support Analyst
Limra and Loma 3.7
Support specialist job in Windsor, CT
JOB TITLE About Us: Recognized as the trusted source for industry knowledge, LIMRA AND LOMA provides research, training, development, and networking solutions to financial services companies. In a rapidly changing marketplace, companies rely on us for our industry insight, practical solutions, and unwavering commitment to their success.
Why Join Us: Leading life insurance and financial services organizations around the world rely on our membership to make bottom-line decisions with greater confidence. They turn to us for:
Research: Catalysts for new ideas, industry benchmarking, and strategic planning.
Learning & Development: Programs to assess, train, and increase productivity, and develop future corporate leaders.
Networking: Connections with industry leaders and peers through study groups, committees, and conferences.
Technical Support Analyst
Description
The Technical Support Analyst position supports LIMRA and LOMA's entire user community across all locations with current and future technology. Successful candidates will possess effective analysis, problem resolution, and configuration skills, as well as strong interpersonal and communication skills. Candidates must be able to work semi-independently as well as work effectively on teams and demonstrate an energetic customer orientation and customer focus.
LIMRA and LOMA processes sensitive information on behalf of its members leading to a key responsibility of this position: Maintaining the protection of our computing environment. The ongoing adherence to policies and procedure represents an essential duty for the incumbent.
Responsibilities of the position include
‘The What'
Contribute to effectively managing the protection of LIMRA and LOMA's computing environment by adhering to documented standards and procedures.
Work with the Infrastructure team and others to align with and understand LIMRA and LOMA's overall technology vision and environment.
Support LL LIMRA and LOMA's entire user community (all levels of staff) across all LIMRA and LOMA office locations, as well as remote/home locations. Ensure user needs are met in a timeframe dictated by the customer.
Create a high level of user satisfaction by demonstrating accurate and timely follow-up, strong technical expertise, and effective customer communication.
Provide simple to moderately complex technical user support and one-on-one training to technology users.
Install, set-up, configure, maintain, and troubleshoot desktop PCs, laptops, mobile devices, printers, related software, and peripherals, as directed by others.
Perform routine bench and field repairs at defined frequencies or as needed.
Document, maintain, upgrade, or replace hardware and software and order/receive replacements parts, as directed by others.
Adhere to naming standards and labeling of all assets.
Contribute to team efforts to evaluate and recommend PC solutions within and according to LIMRA and LOMA environment guidelines.
Monitor and keep pace with new systems technology and participate in developing plans for future system requirements.
Collaborate with other IT personnel/teams for escalation, knowledge transfer, and joint tasks; and to establish/complete standards, procedures, and projects.
Contribute to continuous improvement efforts by seeking solutions to improve LIMRA and LOMA's associates' experience, to reduce the costs of ongoing support, and to strike a balance between a high level of security and giving our staff the flexibility to work effectively
‘The How'
Adhere to and support LIMRA and LOMA policies and procedures.
Demonstrate superior customer orientation and customer focus.
Work effectively on a semi-independent basis (given direction by others) or as a team player - whichever role is required for various situations.
Complete individual work as assigned, on time.
When required, work with associates on a team to implement solutions.
Seek out coaching and learning opportunities and pursue professional self-development.
Contribute to LIMRA and LOMA's enterprise continuous improvement effort
Pursue operational excellence - look to learn from mistakes and successes. Share “lessons learned” with others. Motivate yourself to achieve high standards and continuously improve.
Qualifications
Associate or bachelor's degree preferably in a related technical field preferred or equivalent work experience.
A+ and/or Windows MCP certification is a plus
1-3 years' experience supporting geographically dispersed user communities on the Microsoft product stack, including: Windows 11, Office 365 Applications, and SharePoint online.
1-3 years' experience with virtual meeting technology such as Webex, Teams or Zoom.
1-3 years' experience with/proven understanding of application transport and network infrastructure (SSL/TLS, DNS, DHCP, FTP, HTTP, HTTPS, Microsoft Active Directory and Microsoft Entra) and their relationship to end-user applications.
1-3 years' experience testing and installing Windows based software and peripherals.
1-3 years' experience supporting end users with Windows based technologies.
Experience supporting
Superior customer service skills.
Strong problem solving and analysis skills.
Demonstrated ability to complete tasks within established timelines.
Solid written and verbal communication skills.
User technology training experience a plus.
Experience working in a highly controlled and secure environment with SOC attestation a plus.
Join Us: If you are someone who values collaboration, continuous learning, and making meaningful contributions, we encourage you to apply and explore this opportunity at LIMRA AND LOMA.
LIMRA and LOMA are committed to fostering an inclusive workplace where individuals feel valued and empowered to contribute. We welcome people with unique perspectives and backgrounds, recognizing that a wide range of experiences strengthens our ability to help members navigate with confidence.
We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.
This Employer Participates in E-Verify. See the E-Verify notices.
Este Empleador Participa en E-Verify. Ver el E-Verify avisos.
$78k-112k yearly est. 59d ago
Help Desk Support
Mindlance 4.6
Support specialist job in Hartford, CT
Handle all manner of PC, laptop and tablet related hardware and operating system configuration as well as Equipment Deployment Project activity including annual refresh project while maintaining daily workload. Depot Staff will image devices, track inventory, ship devices, troubleshoot hardware/software and log files.
Maintain process and communication with Engineering and other supporting departments.
Process disposal requests from campus locations.
Depot staff will be required to participate in after-hours on call support activities as needed and work extended hours to complete project activity or catch up on workload.
Assist with the LOB refresh project of 1000 devices a month.
This will involve imaging, QA, Labeling, Shipping and Updating remedy asset for all equipment shipped for Remedy request throughout the US.
Qualifications
This will be a First Shift Position-
The Depot ISC's will be packing and moving large quantities of equipment and should be able to lift 50 lbs.
Demonstrate working knowledge of workstations, configurations and operating systems (Active Directory, Excel, Word, Access, MS System Center Console Management, MS Deployment Tool).
Demonstrate advanced hardware knowledge.
Demonstrate working knowledge of SCCM Environment and LOB build images.
Problem Solving & Decision Making, Business Knowledge & Partnership, Self -Management, Leadership, Planning & Project Management, Organization and Communication skills are required.
Knowledge of Remedy, and IT Asset Management are desirable.
Additional Information
Thanks & regards
Praveen K. Paila
************
$35k-54k yearly est. 1d ago
Operations Support - Windsor, CT
Maersk 4.7
Support specialist job in Windsor, CT
**Opportunity** About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
The Operations Support is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is on providing a high-level operations excellence and a quality customer service experience to all customers while maintaining station KPI's.
**Essential Functions:**
+ Tracking and tracing outbound shipments
+ Inspecting outbound freight
+ Contracting new carriers as needed and assigning carriers, and providing load tenders
+ Communicating freight status and any problems to other stations and customers, and updating the system
+ Provide customer service
+ Able to work overtime and weekends on call rotations.
+ Data entry of shipments into the transportation management system
+ Quoting, costing, and invoicing of international shipments, air, ocean, and ground
+ Domestic air and ground routing (including Canada)
+ Contract new carriers
+ Negotiate Freight Rates
+ Develop collaborative carriers relationships
+ Assigning carriers and providing load tenders
+ Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers.
**Skills/Competencies:**
+ Multi-tasking while maintaining precise attention to detail
+ Excellent verbal and written communication skills
+ Must be able to type 35+ words per minute
+ Must be able to work in a demanding, high-volume environment, particularly with email and calls
+ Precise attention to detail
+ Proficient in Microsoft products
+ Must be tech-savvy
**Schedule:** Monday through Friday - 9:00 am to 5:00 pm
**Company Benefits:**
+ Medical
+ Dental
+ Vision
+ 401k + Company Match
+ Employee Assistance Program
+ Paid Time Off
+ Flexible Work Schedules (when possible)
+ And more!
**Pay Range:**
$22.00 - $24.00
_*The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. _
\#INDEED
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .
Apply Now
Apply Now
United States Of America, Windsor
USA, Connecticut, Windsor, 06095
Full time
Day Shift (United States of America)
Created: 2025-11-26
Contract type: Regular
Job Flexibility: Site Based
Ref.R167575
$22-24 hourly 48d ago
Sales & Service Support Specialist (Csr Backup)
Clean Climate HVAC
Support specialist job in Broad Brook, CT
The CSR Sales & Service SupportSpecialist plays a critical role in supporting day-to-day business operations at Clean Climate HVAC. This hybrid position bridges the gap between sales, service and customer service by ensuring smooth project flow, assisting with scheduling and dispatch, and providing CSR coverage for the office. The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced HVAC environment.
Key Responsibilities
Sales Support
Assist sales team with proposal preparation, estimates, and documentation in ServiceTitan.
Follow up with customers on pending quotes and maintain communication through the sales cycle.
Track sold jobs and ensure projects are properly created and handed off to operations.
Service Management Support
Help manage install projects and service jobs in ServiceTitan.
Support scheduling of crews, coordinating equipment requisitions, and monitoring project timelines.
Maintain communication with field technicians to ensure job readiness.
Assist in job costing, reporting, and reviewing project progress.
CSR Backup
Provide coverage for incoming calls, emails, and chat when CSR team is unavailable or overflow occurs.
Assist customers with scheduling, billing inquiries, and service updates.
Document customer interactions and follow up as necessary.
---
Qualifications
HVAC, construction, or service industry experience
Strong communication and organizational skills.
Experience with Service Titan (or similar FSM software) preferred.
Ability to multitask and adapt between sales, service, and CSR responsibilities.
Customer-first mindset with problem-solving skills.
---
Core Competencies
Team-oriented with a “jump in where needed” mentality.
Strong attention to detail and follow-through.
Ability to balance customer service with operational priorities.
Comfortable working with both office staff and field technicians.
---
Position Benefits
Competitive pay with growth opportunities.
Cross-training in sales, operations, and customer service.
Opportunity to develop into a leadership track role (Service Manager or Sales Coordinator).
Health benefits, PTO, and company perks.
$46k-88k yearly est. 60d+ ago
Application Specialist - New England Territory
GWS Tool Group 3.6
Support specialist job in Springfield, MA
Job Title: Application Specialist
Company: GWS Tool Group
Department: Sales
Reports to: VP Of Sales
Classification: Exempt
Travel: Travel Required
We are seeking an Applications Specialist of Solid Round and Insert Cutting Tools. A successful representative is responsible for account management and generating new opportunities for the organization. The main task involves understanding customers' needs in metalworking, as well as educating customers, prospects, and distributors of GWS Tool Groups products and capabilities. It is essential for the applications specialist to effectively provide detailed information on various products, programs or services offered by GWS Tool Group, but also clearly and effectively communicate what the customer needs back to the GWS Tool Group team.
Supervisory Responsibilities:
none
Duties/Responsibilities:
Scheduling appointments, meeting existing customers in order to review customer applications and product requirements and to determine opportunities.
Effective planning to conduct sales presentations by meeting customers physically on a daily basis.
Liaising between the company and the customers for up-to-date conditions on pricing, service, and latest product release launches.
Generating and developing prospect accounts to increase revenue, by partnering with the distribution chain.
Continuously updating all customers on company product modifications, changes, and enhancements.
Enhancing up to date knowledge on new products, procedures, services, and tools by attending departmental and training meetings.
Maintaining professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner.
Effectively attending conferences and trade shows.
Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools.
Organizing joint sale calls and attending them with distributors.
Preparing reports for sales and marketing and maintaining expense accounts.
Updating and maintenance of customer accounts including contact names and numbers for future sales.
With the help of inside sales support, provide product quotes to customers as needed.
Ensuring follow-up after passing leads to managers with complete profile customer information, calls-to-action, sources, dates.
Education and Experience:
1-3 years Strong Manufacturing background with a focus in Milling, Turning, Grooving
Knowledgeable in tooling and manufacturing process
Ability to assist customers with processing parts and correct application of tools.
Job shop experience is high in regard
Assisting customers with proper speeds and feeds for materials used.
Experience in designing special tools is highly regarded
Experience processing customer parts from drawing to finished product.
Account management for current customers
Proven ability to develop new customers is ideal.
Degree in any field of sales and marketing is highly regarded
Required Skills/Abilities:
Capable of preserving confidential or sensitive information.
Effective time management, organization and multi-tasking skills.
Special people skills to deal with customers and an outgoing personality.
Able to prospect new accounts.
Effective written and verbal communication skills.
Very good team player and should work well under pressure.
Proficient in Microsoft Excel.
Requires knowledge and some experience in own discipline through education and experience.
Has some knowledge of business and its various aspects but is still acquiring further knowledge and experience.
No supervisory responsibilities; accountable for developing functional contribution.
Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments.
Exchanges simple information, asks questions and checks for understanding.
Use assigned methods, tools and processes. Support sharing of best practices.
Physical Requirements:
Must be able to lift 15 pounds at times.
Must be able to travel.
Must have a valid driver's license and the ability to travel 50%
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
$83k-121k yearly est. Auto-Apply 60d+ ago
Trade Operations Senior Support Specialist
TD Bank 4.5
Support specialist job in Hartford, CT
Vienna, Virginia, United States of America **Hours:** 40 **Pay Details:** $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
TD Wealth
**Job Description:**
The Trade Operations Senior SupportSpecialist is responsible for the strategic and operational oversight of the trading desk, ensuring adherence to regulatory requirements, risk management practices, and timely execution of trading activities. This leadership role serves as a key point of escalation and governance, maintaining rigorous standards of compliance and operational excellence.
**Depth & Scope:**
+ Provides oversight of trading rules and system configurations in the Pershing Platform to ensure accurate and compliant trade processing
+ Manages and oversees regulatory reporting requirements, including but not limited to CAT, CAIS, TRACE, and other mandated reporting obligations.
+ Ensures adequate staffing levels and resource allocation to handle live trading orders efficiently and meet service level standards
+ Supervises and participates in the review and release of flagged live orders, acting as a dual control for higher-risk transactions to mitigate operational and market risk
+ Reviews and grants approvals for trade exceptions and non-standard transactions
+ Maintains oversight of key risk metrics and escalate issues as necessary to senior management
+ Leads the development, maintenance, and enhancement of policies, procedures, and desk-level controls to comply with regulatory and firm requirements
+ Acts as the regulatory change management lead, assessing and implementing required changes to processes, systems, and reporting in response to new or amended regulations
+ Partners with Compliance, Risk, Technology, and other business units to ensure trading activities align with internal standards and external regulatory expectations
+ Provides guidance, training, and mentorship to trading support staff to promote a culture of risk awareness and operational excellence
+ Assists in identifying, investigating and resolving trade errors by coordinating with advisors and support teams, helping to minimize financial exposure and prevent reoccurrence
**Education & Experience:**
+ An undergraduate degree in a relevant field is preferred however candidates with significant directly related professional experience will also be considered.
+ 5+ years industry experience
+ Series 7 and 24
**OCC:**
+ This position is with a FINRA member, broker and/or dealer and is subject to the requirements of FINRA and Securities Laws. May (or may not) be a registered position under FINRA.
+ Must be eligible for employment under standards established by FINRA. Subject to the investigation and verification requirements of FINRA Rule 3110(e), including: the Firm's obligation to _investigate_ the good character, business reputation, qualifications and experience of an applicant for registration _before_ applying to register the applicant with FINRA and filing the applicant's Form U4 with the CRD, and before representing on the applicant's Form U4 that it has conducted this investigation and verified the accuracy and completeness of the information contained in the applicant's Form U4; and the Firm's obligation to _verify_ the accuracy and completeness of the information contained on the applicant's Form U4, no later than 30 calendar days after the Form U4 is filed with FINRA.
+ Satisfactory results on a criminal background check, credit report check, civil litigation search, and regulatory agency or self-regulatory organization enforcement action search, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority or self-regulatory organization, are required by federal law for this position.
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Occasional
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Occasional
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Occasional
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
$86.8k-139.4k yearly 60d+ ago
Service Support Specialist
Unlimited Service Group 4.3
Support specialist job in Windsor, CT
Windsor, CT Service SupportSpecialist Are you an organized multitasker who loves keeping things running smoothly? We're looking for a Service SupportSpecialist to be the backbone of our branch operations. In this full-time, in-person role, you'll support multiple departments, ensure customer satisfaction, and help our team deliver exceptional service every day.
Key Responsibilities
Operations Support
* Answer phones, assist dispatch, and create work orders
* Maintain accurate billing notes and input new equipment data
Administrative Coordination
* Prepare and process customer, third-party, and manufacturer billing
* Perform clerical duties, including scanning, filing, and handling daily mail
Customer Relations
* Resolve customer inquiries or issues promptly and professionally
* Build and maintain strong relationships with customers and internal teams
* Assist with estimate preparation and general service documentation
Team Collaboration
* Support the Branch Manager with new or evolving initiatives
* Contribute to a positive, collaborative office environment
Qualifications
* Previous billing and/or customer service experience
* Strong attention to detail and excellent organizational skills
* Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
* Ability to prioritize and manage multiple projects effectively
* Self-motivated, adaptable, and capable of thriving in a fast-paced setting
* Strong written and verbal communication and problem-solving skills
* Team-oriented with the ability to work independently when needed
* Completion of a successful background check and drug screen is required.
* Must be at least 18 years of age.
Physical Requirements
* Primarily office-based role
* Occasional light lifting (office supplies, equipment, boxes)
* Combination of sitting, standing, and walking throughout the day
* Comfortable using computers and general office equipment
Compensation & Benefits
* Pay: up to $25/hour (based on experience)
* Insurance: Medical, dental, vision, life, and disability coverage
* Retirement: 401(k) program with company match
* Paid Time Off: Vacation, sick time, and generous time-away programs
Perks:
* Casual work environment
* Employee assistance and recognition programs
* Team-building and employee relations events
* Competitive compensation and opportunities for growth
About A-Tech Service
A-Tech Commercial Parts & Service has been a recognized leader in the commercial food equipment repair business in CT and Western MA for over 30 years. Our technicians meet customers' expectations by providing world-class repair, preventive maintenance, and manufacturer warranty service in restaurants, schools, hotels, hospitals, nursing homes, and other hospitality businesses. Let us know if you want to be part of our team! To learn more, please visit us at:
*************************
$25 hourly Auto-Apply 2d ago
Protective Services Support Specialist, Bilingual English/Spanish
Gsssi
Support specialist job in Springfield, MA
35 hours/week
NOT Remote
Responsible for assisting older at-risk adults within the Protective Services department, and Anchor program and has the ability to receive screened-out referrals pertaining to housing and provide case assistance to the Protective Services Workers with collateral calls in order to appropriately determine/ assess risk.
Appropriately use documentation systems such as; APS and Form Site in order to appropriately document all contact with collaterals, intake assessments, and enter case progress notes.
Receive referrals pertaining to housing and request for case assistance in order to minimize case backlog and appropriately assess risk in a timely manner.
Completes collateral calls for active investigations and housing intakes to be completed within 48 hours in order to appropriately allow time for review of the following records; APS and Form Site. For further information regarding appropriate referrals regarding housing please refer to the Housing Specialist Policy found in the S drive.
Adhere to supervision requirements in accordance with GSSSI Policy, request additional guidance/directives with complex situations, and notify the overseeing PSS of completion of collateral calls in order to ensure appropriate case assignment is taking place.
Appropriately track in an Excel spreadsheet case assistance provided for each assigned case, completion dates of collaterals calls, and debrief their direct PSS so they are prepared to debrief the Interdisciplinary team. Provide a monthly Excel spreadsheet to the overseeing Protective Services Supervisor and Protective Services Director.
Requires English/Spanish fluency
Public Service Loan Forgiveness (PSLF)
If you are employed by a not-for-profit organization such as GSSSI, you may be eligible for the PSLF Program for student loans.
Travel reimbursement is $0.70 per mile
$40k-76k yearly est. 60d+ ago
Metrology, QC & Production Support Technician
Bausch + Stroebel
Support specialist job in North Branford, CT
Are you looking for a new and exciting opportunity to use your production support skills in a successful and growing company? If you have a desire to work in an energetic, collaborative environment and you are looking for long term growth then check out this opportunity at Bausch + Stroebel Machine Company, Inc.!
Bausch + Stroebel's Policy and Goals: to provide the best technical and economical answers to the challenges presented by the world market.
With this clearly defined company goal in mind, we design, build and sell packaging and production systems for the pharmaceutical, cosmetic and allied industries. From modest beginnings 50 years ago - with only 4 people - Bausch + Stroebel has developed into an international enterprise. It is now one of the leading manufacturers in pharmaceutical packaging.
Serving a global market
In step with the increasing globalization of the pharmaceutical industry resulting, among other things, from the mergers of major manufacturers, Bausch + Stroebel puts great emphasis on the international market.
The development of a market-oriented, worldwide group of companies has brought Bausch + Stroebel increased market presence, proximity to its customers and faster communication between customers and staff. Representatives and agents serving our local market areas are active on every continent on our behalf.
Position Overview
The role of the Metrology, QC & Production Support Technician is to perform inspections, check incoming materials, in-house manufactured parts, externally produced parts, and components.
Core duties and responsibilities include the following.
Perform quality inspections (dimensional and visual) by using precision measuring instruments, including micrometers and calipers, fixtures, and gauges.
Initiate rework or rejection of the part if required.
Accurately document the results of the inspections.
Generate spreadsheets for data collection.
Laser, etch, or pin stamp numbers on a part.
Monitor and coordinate critical equipment and instrumentation to ensure proper operation and calibration.
Maintain all controlled document files and test records in a timely and accurate manner.
Evaluate problems and make initial recommendations for possible corrective action to the supervisor.
Typically performs routine assignments supporting production (material selection and cutting according to work orders).
Loads and unloads materials onto or from pallets, trays, racks, and shelves as required.
Transports materials from storage or point of use work areas.
Maintain acceptable housekeeping standards to keep production work areas clean and ensure that all tools, materials, and supplies are returned to their designated locations as soon as the task is finished.
Must wear proper safety equipment and comply with company safety rules at all times.
Other warehouse/shop duties as assigned (back-up for shipping & receiving, various facilities-related projects, assist with maintaining company car fleet, etc.).
Qualifications
Positive attitude and striving to improve/learn new things every day.
Regular, consistent, and punctual attendance is required.
Knowledge of Metrology, QC, and Calibration techniques.
Know when and how to ask for assistance to ensure understanding of projects and tasks.
Able to accept direction from others.
Accepts routine change in the job and department.
Ability to anticipate the needs of the shop.
Possesses good written and verbal communication skills.
Demonstrates accuracy and thoroughness.
Demonstrates persistence, good judgment, strong decision making, problem-solving, and critical thinking skills, and overcoming obstacles.
Uses good time management
Ability to read and interpret drawings
Proficient using a PC in a Windows environment with knowledge of Microsoft Office, in particular, Microsoft Excel.
Education and/or Experience
High school diploma from a vocational-technical high school, GED, completion of an apprenticeship program or community college certificate program.
2+ years of experience in a manufacturing environment as a quality inspector.
Quality system awareness.
Experience with the properties of common metals and plastics used in manufacturing.
Knowledge of ISO 9001:2015 is required.
LANGUAGE SKILLS:
Ability to fluently read and write English, comprehend and follow verbal and written instructions
MATHEMATICAL SKILLS:
Intermediate to advanced shop math. Knowledge of the metric system is a plus.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. Warehouse manufacturing environment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Additional Information
Hours:
M-F, 7:00 am - 12:00 pm and 12:30 pm - 3:30 pm - Overtime possible
Benefits:
We offer medical and dental plans (company pays 83% of the premium for employees and eligible dependents); company-paid short term and long term disability plans, company-paid life insurance and AD&D plans; voluntary vision plan; voluntary life and dependent life plans at discounted group rates; a 401(k) plan with a 4% safe harbor company match, company paid holidays and generous paid time off plan (starting with 18 PTO days per year and increasing accrual rate every 2 1/2 years).
Home Office / Travel:
This position is located in Branford, CT.
If you meet the qualifications and feel this position is a good match to your skills and interests please send your resume and a cover letter including your hourly rate requirement.
Bausch + Stroebel's US Headquarters is located in Branford, CT
***********************
Bausch + Stroebel is an Equal Opportunity Employer
$54k-92k yearly est. 1d ago
Computer Field Technician
Bc Tech Pro 4.2
Support specialist job in Norwich, CT
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-43k yearly est. 1d ago
Service Support Specialist
A-Tech Commercial Parts and Service
Support specialist job in Windsor, CT
Description Windsor, CTService SupportSpecialist Position OverviewAre you an organized multitasker who loves keeping things running smoothly? We're looking for a Service SupportSpecialist to be the backbone of our branch operations. In this full-time, in-person role, you'll support multiple departments, ensure customer satisfaction, and help our team deliver exceptional service every day.Key ResponsibilitiesOperations Support
Answer phones, assist dispatch, and create work orders
Maintain accurate billing notes and input new equipment data
Administrative Coordination
Prepare and process customer, third-party, and manufacturer billing
Perform clerical duties, including scanning, filing, and handling daily mail
Customer Relations
Resolve customer inquiries or issues promptly and professionally
Build and maintain strong relationships with customers and internal teams
Assist with estimate preparation and general service documentation
Team Collaboration
Support the Branch Manager with new or evolving initiatives
Contribute to a positive, collaborative office environment
Qualifications
Previous billing and/or customer service experience
Strong attention to detail and excellent organizational skills
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Ability to prioritize and manage multiple projects effectively
Self-motivated, adaptable, and capable of thriving in a fast-paced setting
Strong written and verbal communication and problem-solving skills
Team-oriented with the ability to work independently when needed
Completion of a successful background check and drug screen is required.
Must be at least 18 years of age.
Physical Requirements
Primarily office-based role
Occasional light lifting (office supplies, equipment, boxes)
Combination of sitting, standing, and walking throughout the day
Comfortable using computers and general office equipment
Compensation & Benefits
Pay: up to $25/hour (based on experience)
Insurance: Medical, dental, vision, life, and disability coverage
Retirement: 401(k) program with company match
Paid Time Off: Vacation, sick time, and generous time-away programs
Perks:
Casual work environment
Employee assistance and recognition programs
Team-building and employee relations events
Competitive compensation and opportunities for growth
About A-Tech Service A-Tech Commercial Parts & Service has been a recognized leader in the commercial food equipment repair business in CT and Western MA for over 30 years. Our technicians meet customers' expectations by providing world-class repair, preventive maintenance, and manufacturer warranty service in restaurants, schools, hotels, hospitals, nursing homes, and other hospitality businesses. Let us know if you want to be part of our team! To learn more, please visit us at: *************************
$25 hourly Auto-Apply 17d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Wallingford, CT
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$52k-73k yearly est. 6d ago
Technical Support Engineer
I-M Technology 3.8
Support specialist job in Norwich, CT
This is a position that we keep open all the time as we never know when the right fit candidate will come along plus client acquisition can lead to immediate openings in technical positions.
At I-M Technology, we help Connecticut, Massachusetts and Rhode Island based companies with their IT and cybersecurity needs. Because we're growing, we are seeking a Technical Engineer to join our Client Support Group in our Norwich CT headquarters!
To be clear this is a position in Connecticut and not remote.
Candidates must live within 60 miles of 06360 or be willing to relocate to CT or RI.
Our company core values are:
Do the right things right
Better every day
Integrity
Respect
Here's what we are looking for (skills) -
Passion for teamwork, continuing education, problem-solving and exceptional customer service
A computer techie with a great personality and the desire to work hard.
5+ Years experience within the MSP industry providing IT support.
Great people and customer service skills.
Experience with RMM tools and ticketing (PSA) software.
Microsoft Certifications preferably MCP in
Azure: AZ-900, AZ104
365: MS-900, MS-102
Server 2016/2019/2022
Network and/or security certifications: CCNA, Network+, Security+
Networking experience with firewalls, wireless and VLANs
Virtualization experience with HyperV (preferred) or ESXi
Here is what you'll be doing (duties) -
Handling client support requests, remote or on-site at their offices
Assisting team members with ticket escalations
Onboarding new clients and following our best practices.
Using and improving client documentation.
Assisting with client projects i.e. server upgrades, wireless deployments etc.
Here is what we provide you with (benefits) -
Competitive starting salary based on experience
401k with company match
Health insurance with company contribution
5 weeks PTO (available after 90 days)
Birthday off
Performance bonuses
Paid training and certification program with financial incentives with our Learn to Earn program
Use of company provided shared vehicles and tools
Company Surface laptop/tablet, VOIP phone/app, smartphone, and other gear
An upbeat, successful, and motivated team to work with
Please include a cover letter.
$61k-89k yearly est. Auto-Apply 60d+ ago
Help Desk Support
Mindlance 4.6
Support specialist job in Hartford, CT
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Handle all manner of PC, laptop and tablet related hardware and operating system configuration as well as Equipment Deployment Project activity including annual refresh project while maintaining daily workload.
Depot Staff will image devices, track inventory, ship devices, troubleshoot hardware/software and log files.
Maintain process and communication with Engineering and other supporting departments.
Process disposal requests from campus locations.
Depot staff will be required to participate in after-hours on call support activities as needed and work extended hours to complete project activity or catch up on workload.
Assist with the LOB refresh project of 1000 devices a month.
This will involve imaging, QA, Labeling, Shipping and Updating remedy asset for all equipment shipped for Remedy request throughout the US.
Qualifications
This will be a First Shift Position-
The Depot ISC's will be packing and moving large quantities of equipment and should be able to lift 50 lbs.
Demonstrate working knowledge of workstations, configurations and operating systems (Active Directory, Excel, Word, Access, MS System Center Console Management, MS Deployment Tool).
Demonstrate advanced hardware knowledge.
Demonstrate working knowledge of SCCM Environment and LOB build images.
Problem Solving & Decision Making, Business Knowledge & Partnership, Self -Management, Leadership, Planning & Project Management, Organization and Communication skills are required.
Knowledge of Remedy, and IT Asset Management are desirable.
Additional Information
Thanks & regards
Praveen K. Paila
************
$35k-54k yearly est. 60d+ ago
SALES & SERVICE SUPPORT SPECIALIST (CSR BACKUP)
Clean Climate HVAC
Support specialist job in Broad Brook, CT
Job DescriptionSalary: competitive
The CSR Sales & Service SupportSpecialist plays a critical role in supporting day-to-day business operations at Clean Climate HVAC. This hybrid position bridges the gap between sales, service and customer service by ensuring smooth project flow, assisting with scheduling and dispatch, and providing CSR coverage for the office. The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced HVAC environment.
Key Responsibilities
Sales Support
Assist sales team with proposal preparation, estimates, and documentation in ServiceTitan.
Follow up with customers on pending quotes and maintain communication through the sales cycle.
Track sold jobs and ensure projects are properly created and handed off to operations.
Service Management Support
Help manage install projects and service jobs in ServiceTitan.
Support scheduling of crews, coordinating equipment requisitions, and monitoring project timelines.
Maintain communication with field technicians to ensure job readiness.
Assist in job costing, reporting, and reviewing project progress.
CSR Backup
Provide coverage for incoming calls, emails, and chat when CSR team is unavailable or overflow occurs.
Assist customers with scheduling, billing inquiries, and service updates.
Document customer interactions and follow up as necessary.
---
Qualifications
HVAC, construction, or service industry experience
Strong communication and organizational skills.
Experience with Service Titan (or similar FSM software) preferred.
Ability to multitask and adapt between sales, service, and CSR responsibilities.
Customer-first mindset with problem-solving skills.
---
Core Competencies
Team-oriented with a jump in where needed mentality.
Strong attention to detail and follow-through.
Ability to balance customer service with operational priorities.
Comfortable working with both office staff and field technicians.
---
Position Benefits
Competitive pay with growth opportunities.
Cross-training in sales, operations, and customer service.
Opportunity to develop into a leadership track role (Service Manager or Sales Coordinator).
Health benefits, PTO, and company perks.
$46k-88k yearly est. 24d ago
Service Support Specialist
Unlimited Service Group 4.3
Support specialist job in Windsor, CT
at A-Tech Commercial Parts and Service
Windsor, CTService SupportSpecialist Position OverviewAre you an organized multitasker who loves keeping things running smoothly? We're looking for a Service SupportSpecialist to be the backbone of our branch operations. In this full-time, in-person role, you'll support multiple departments, ensure customer satisfaction, and help our team deliver exceptional service every day.Key ResponsibilitiesOperations Support
Answer phones, assist dispatch, and create work orders
Maintain accurate billing notes and input new equipment data
Administrative Coordination
Prepare and process customer, third-party, and manufacturer billing
Perform clerical duties, including scanning, filing, and handling daily mail
Customer Relations
Resolve customer inquiries or issues promptly and professionally
Build and maintain strong relationships with customers and internal teams
Assist with estimate preparation and general service documentation
Team Collaboration
Support the Branch Manager with new or evolving initiatives
Contribute to a positive, collaborative office environment
Qualifications
Previous billing and/or customer service experience
Strong attention to detail and excellent organizational skills
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Ability to prioritize and manage multiple projects effectively
Self-motivated, adaptable, and capable of thriving in a fast-paced setting
Strong written and verbal communication and problem-solving skills
Team-oriented with the ability to work independently when needed
Completion of a successful background check and drug screen is required.
Must be at least 18 years of age.
Physical Requirements
Primarily office-based role
Occasional light lifting (office supplies, equipment, boxes)
Combination of sitting, standing, and walking throughout the day
Comfortable using computers and general office equipment
Compensation & Benefits
Pay: up to $25/hour (based on experience)
Insurance: Medical, dental, vision, life, and disability coverage
Retirement: 401(k) program with company match
Paid Time Off: Vacation, sick time, and generous time-away programs
Perks:
Casual work environment
Employee assistance and recognition programs
Team-building and employee relations events
Competitive compensation and opportunities for growth
About A-Tech Service A-Tech Commercial Parts & Service has been a recognized leader in the commercial food equipment repair business in CT and Western MA for over 30 years. Our technicians meet customers' expectations by providing world-class repair, preventive maintenance, and manufacturer warranty service in restaurants, schools, hotels, hospitals, nursing homes, and other hospitality businesses. Let us know if you want to be part of our team! To learn more, please visit us at: *************************
$25 hourly Auto-Apply 1d ago
Metrology, QC & Production Support Technician
Bausch+Stroebel
Support specialist job in North Branford, CT
Are you looking for a new and exciting opportunity to use your production support skills in a successful and growing company? If you have a desire to work in an energetic, collaborative environment and you are looking for long term growth then check out this opportunity at Bausch + Stroebel Machine Company, Inc.!
Bausch + Stroebel's Policy and Goals: to provide the best technical and economical answers to the challenges presented by the world market.
With this clearly defined company goal in mind, we design, build and sell packaging and production systems for the pharmaceutical, cosmetic and allied industries. From modest beginnings 50 years ago - with only 4 people - Bausch + Stroebel has developed into an international enterprise. It is now one of the leading manufacturers in pharmaceutical packaging.
Serving a global market
In step with the increasing globalization of the pharmaceutical industry resulting, among other things, from the mergers of major manufacturers, Bausch + Stroebel puts great emphasis on the international market.
The development of a market-oriented, worldwide group of companies has brought Bausch + Stroebel increased market presence, proximity to its customers and faster communication between customers and staff. Representatives and agents serving our local market areas are active on every continent on our behalf.
Position Overview
The role of the Metrology, QC & Production Support Technician is to perform inspections, check incoming materials, in-house manufactured parts, externally produced parts, and components.
Core duties and responsibilities include the following.
Perform quality inspections (dimensional and visual) by using precision measuring instruments, including micrometers and calipers, fixtures, and gauges.
Initiate rework or rejection of the part if required.
Accurately document the results of the inspections.
Generate spreadsheets for data collection.
Laser, etch, or pin stamp numbers on a part.
Monitor and coordinate critical equipment and instrumentation to ensure proper operation and calibration.
Maintain all controlled document files and test records in a timely and accurate manner.
Evaluate problems and make initial recommendations for possible corrective action to the supervisor.
Typically performs routine assignments supporting production (material selection and cutting according to work orders).
Loads and unloads materials onto or from pallets, trays, racks, and shelves as required.
Transports materials from storage or point of use work areas.
Maintain acceptable housekeeping standards to keep production work areas clean and ensure that all tools, materials, and supplies are returned to their designated locations as soon as the task is finished.
Must wear proper safety equipment and comply with company safety rules at all times.
Other warehouse/shop duties as assigned (back-up for shipping & receiving, various facilities-related projects, assist with maintaining company car fleet, etc.).
Qualifications
Positive attitude and striving to improve/learn new things every day.
Regular, consistent, and punctual attendance is required.
Knowledge of Metrology, QC, and Calibration techniques.
Know when and how to ask for assistance to ensure understanding of projects and tasks.
Able to accept direction from others.
Accepts routine change in the job and department.
Ability to anticipate the needs of the shop.
Possesses good written and verbal communication skills.
Demonstrates accuracy and thoroughness.
Demonstrates persistence, good judgment, strong decision making, problem-solving, and critical thinking skills, and overcoming obstacles.
Uses good time management
Ability to read and interpret drawings
Proficient using a PC in a Windows environment with knowledge of Microsoft Office, in particular, Microsoft Excel.
Education and/or Experience
High school diploma from a vocational-technical high school, GED, completion of an apprenticeship program or community college certificate program.
2+ years of experience in a manufacturing environment as a quality inspector.
Quality system awareness.
Experience with the properties of common metals and plastics used in manufacturing.
Knowledge of ISO 9001:2015 is required.
LANGUAGE SKILLS:
Ability to fluently read and write English, comprehend and follow verbal and written instructions
MATHEMATICAL SKILLS:
Intermediate to advanced shop math. Knowledge of the metric system is a plus.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. Warehouse manufacturing environment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Additional Information
Hours: M-F, 7:00 am - 12:00 pm and 12:30 pm - 3:30 pm - Overtime possible
Benefits: We offer medical and dental plans (company pays 83% of the premium for employees and eligible dependents); company-paid short term and long term disability plans, company-paid life insurance and AD&D plans; voluntary vision plan; voluntary life and dependent life plans at discounted group rates; a 401(k) plan with a 4% safe harbor company match, company paid holidays and generous paid time off plan (starting with 18 PTO days per year and increasing accrual rate every 2 1/2 years).
Home Office / Travel: This position is located in Branford, CT.
If you meet the qualifications and feel this position is a good match to your skills and interests please send your resume and a cover letter including your hourly rate requirement.
Bausch + Stroebel's US Headquarters is located in Branford, CT
***********************
Bausch + Stroebel is an Equal Opportunity Employer
How much does a support specialist earn in Windsor Locks, CT?
The average support specialist in Windsor Locks, CT earns between $26,000 and $72,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Windsor Locks, CT
$43,000
What are the biggest employers of Support Specialists in Windsor Locks, CT?
The biggest employers of Support Specialists in Windsor Locks, CT are: