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The differences between systems support analysts and information systems analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a systems support analyst, becoming an information systems analyst takes usually requires 4-6 years. Additionally, an information systems analyst has an average salary of $83,747, which is higher than the $82,219 average annual salary of a systems support analyst.
The top three skills for a systems support analyst include troubleshoot, customer service and database. The most important skills for an information systems analyst are project management, customer service, and linux.
| Systems Support Analyst | Information Systems Analyst | |
| Yearly salary | $82,219 | $83,747 |
| Hourly rate | $39.53 | $40.26 |
| Growth rate | 10% | 9% |
| Number of jobs | 161,168 | 170,658 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 65% |
| Average age | 42 | 43 |
| Years of experience | 2 | 6 |
A systems support analyst is responsible for supporting the operations of the technology department of an organization, resolving network issues, and maintaining the safety and security of the system database. Systems support analysts must have excellent knowledge of the technology industry, identifying system process improvements, upgrading system infrastructure, and assisting end-users with navigation. They also create resolution reports for reference, including recommendations to prevent future inconsistencies and glitches. A systems support analyst conducts regular maintenance checks on the technology servers and immediately performs troubleshooting as needed for optimization.
An information systems analyst specializes in conducting cost-efficient research and analysis to determine how information technology can improve a company's business process and growth. One of their primary responsibilities is to collaborate with information systems experts to develop upgrades and all-new systems, respond to inquiries and concerns, provide corrective measures, and meet the IT needs of employees all over the company. Furthermore, it is essential to run tests on systems and determine areas that need improvement.
Systems support analysts and information systems analysts have different pay scales, as shown below.
| Systems Support Analyst | Information Systems Analyst | |
| Average salary | $82,219 | $83,747 |
| Salary range | Between $58,000 And $114,000 | Between $58,000 And $119,000 |
| Highest paying City | San Francisco, CA | Seattle, WA |
| Highest paying state | Washington | Washington |
| Best paying company | Virtu Financial | Apple |
| Best paying industry | Finance | Finance |
There are a few differences between a systems support analyst and an information systems analyst in terms of educational background:
| Systems Support Analyst | Information Systems Analyst | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between systems support analysts' and information systems analysts' demographics:
| Systems Support Analyst | Information Systems Analyst | |
| Average age | 42 | 43 |
| Gender ratio | Male, 70.4% Female, 29.6% | Male, 65.3% Female, 34.7% |
| Race ratio | Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.5% White, 54.9% American Indian and Alaska Native, 0.4% | Black or African American, 10.5% Unknown, 5.0% Hispanic or Latino, 11.2% Asian, 14.5% White, 58.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 8% |