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The differences between systems support analysts and systems administration analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a systems support analyst and a systems administration analyst. Additionally, a systems support analyst has an average salary of $82,219, which is higher than the $67,604 average annual salary of a systems administration analyst.
The top three skills for a systems support analyst include troubleshoot, customer service and database. The most important skills for a systems administration analyst are customer service, database, and troubleshoot.
| Systems Support Analyst | Systems Administration Analyst | |
| Yearly salary | $82,219 | $67,604 |
| Hourly rate | $39.53 | $32.50 |
| Growth rate | 10% | 5% |
| Number of jobs | 161,168 | 118,673 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 64% |
| Average age | 42 | 43 |
| Years of experience | 2 | 2 |
A systems support analyst is responsible for supporting the operations of the technology department of an organization, resolving network issues, and maintaining the safety and security of the system database. Systems support analysts must have excellent knowledge of the technology industry, identifying system process improvements, upgrading system infrastructure, and assisting end-users with navigation. They also create resolution reports for reference, including recommendations to prevent future inconsistencies and glitches. A systems support analyst conducts regular maintenance checks on the technology servers and immediately performs troubleshooting as needed for optimization.
Systems administration analysts are executives who set up and maintain the networks related to a computer system. The administrator analysts take responsibility for maintaining, configuring, and operating computer systems. They determine any possible problems in the system, repair systems, and anticipate probable issues through hardware and software configuration. It is their job to manage and maintain file servers. Among the necessary skills for this job include technical thinking, good communication, attention to detail, and enthusiasm.
Systems support analysts and systems administration analysts have different pay scales, as shown below.
| Systems Support Analyst | Systems Administration Analyst | |
| Average salary | $82,219 | $67,604 |
| Salary range | Between $58,000 And $114,000 | Between $54,000 And $83,000 |
| Highest paying City | San Francisco, CA | San Jose, CA |
| Highest paying state | Washington | Massachusetts |
| Best paying company | Virtu Financial | Portland General Electric |
| Best paying industry | Finance | Hospitality |
There are a few differences between a systems support analyst and a systems administration analyst in terms of educational background:
| Systems Support Analyst | Systems Administration Analyst | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 64% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between systems support analysts' and systems administration analysts' demographics:
| Systems Support Analyst | Systems Administration Analyst | |
| Average age | 42 | 43 |
| Gender ratio | Male, 70.4% Female, 29.6% | Male, 75.0% Female, 25.0% |
| Race ratio | Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.5% White, 54.9% American Indian and Alaska Native, 0.4% | Black or African American, 9.0% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 11.0% White, 62.0% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 11% | 9% |