Team leader client services vs call center team leader

The differences between team leaders client services and call center team leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a team leader client services and a call center team leader. Additionally, a team leader client services has an average salary of $78,701, which is higher than the $38,965 average annual salary of a call center team leader.

The top three skills for a team leader client services include project management, quality standards and client relationships. The most important skills for a call center team leader are inbound calls, outbound calls, and customer satisfaction.

Team leader client services vs call center team leader overview

	Team Leader Client Services	Call Center Team Leader
Yearly salary	$78,701	$38,965
Hourly rate	$37.84	$18.73
Growth rate	6%	8%
Number of jobs	217,808	272,017
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 45%
Average age	47	47
Years of experience	6	6

Team leader client services vs call center team leader salary

Team leaders client services and call center team leaders have different pay scales, as shown below.

	Team Leader Client Services	Call Center Team Leader
Average salary	$78,701	$38,965
Salary range	Between $47,000 And $131,000	Between $29,000 And $51,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	General Electric
Best paying industry	-	Finance

Differences between team leader client services and call center team leader education

There are a few differences between a team leader client services and a call center team leader in terms of educational background:

	Team Leader Client Services	Call Center Team Leader
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 45%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Team leader client services vs call center team leader demographics

Here are the differences between team leaders client services' and call center team leaders' demographics:

	Team Leader Client Services	Call Center Team Leader
Average age	47	47
Gender ratio	Male, 40.1% Female, 59.9%	Male, 38.4% Female, 61.6%
Race ratio	Black or African American, 9.3% Unknown, 4.8% Hispanic or Latino, 17.9% Asian, 5.5% White, 61.8% American Indian and Alaska Native, 0.6%	Black or African American, 10.7% Unknown, 4.7% Hispanic or Latino, 18.4% Asian, 5.2% White, 60.4% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between team leader client services and call center team leader duties and responsibilities

Team leader client services example responsibilities.

Update the current SQL training materials and lead multiple in person and conference trainings across multiple sites.
Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Execute database management, SLA reporting, client services, vendor management, and billing.
Answer all questions and help to troubleshoot for team members in regards to processing accounts.
Design and write SQL store procedures to create a comprehensive monthly product usage report for use by upper management and sales.
Implement and uphold store brand initiatives through leader-on-duty responsibilities focusing on service, merchandising, accurate pricing, and logistics processes.

Call center team leader example responsibilities.

Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Assist Liberian government in developing acquisition policy and restructuring of logistics support structure that streamline processes base upon scarce resources.
Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.

Team leader client services vs call center team leader skills

Common team leader client services skills

Project Management, 7%
Quality Standards, 7%
Client Relationships, 7%
PET, 7%
Client Issues, 6%
Direct Reports, 6%

Common call center team leader skills

Inbound Calls, 7%
Outbound Calls, 6%
Customer Satisfaction, 6%
Process Improvement, 6%
Quality Standards, 5%
Customer Inquiries, 5%

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Team Leader Client Services
Team Leader Client Services vs Call Center Team Leader

Updated January 8, 2025

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