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The differences between technical assistants and administrative technical supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical assistant and an administrative technical support. Additionally, an administrative technical support has an average salary of $46,753, which is higher than the $34,159 average annual salary of a technical assistant.
The top three skills for a technical assistant include patients, customer service and patient care. The most important skills for an administrative technical support are technical support, customer service, and troubleshoot.
| Technical Assistant | Administrative Technical Support | |
| Yearly salary | $34,159 | $46,753 |
| Hourly rate | $16.42 | $22.48 |
| Growth rate | 10% | 10% |
| Number of jobs | 73,750 | 186,858 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 52% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A technical assistant is responsible for supporting business operations by doing administrative and technical tasks under a direct supervisor or tenured staff. Duties of a technical assistant include creating meeting reports, scheduling events, responding to clients' inquiries through email and phone calls, monitoring office inventories, basic troubleshooting on defective equipment, providing recommendations on product development, and analyzing operations processes. Technical assistants require strong time-management and multi-tasking skills to perform tasks in a fast-paced environment and high-level operations.
Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately. Administrative technical support is typically on call at the start of the day and, when they are not responding to calls, they conduct regular check-ups on all company systems. They are also responsible for creating technical reports and offering recommendations for improvements.
Technical assistants and administrative technical supports have different pay scales, as shown below.
| Technical Assistant | Administrative Technical Support | |
| Average salary | $34,159 | $46,753 |
| Salary range | Between $22,000 And $51,000 | Between $29,000 And $75,000 |
| Highest paying City | Boston, MA | New York, NY |
| Highest paying state | Massachusetts | New Jersey |
| Best paying company | The American Musical and Dramatic Academy | AIG |
| Best paying industry | Insurance | - |
There are a few differences between a technical assistant and an administrative technical support in terms of educational background:
| Technical Assistant | Administrative Technical Support | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 52% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between technical assistants' and administrative technical supports' demographics:
| Technical Assistant | Administrative Technical Support | |
| Average age | 42 | 42 |
| Gender ratio | Male, 54.8% Female, 45.2% | Male, 67.6% Female, 32.4% |
| Race ratio | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.8% Asian, 11.9% White, 55.4% American Indian and Alaska Native, 0.4% | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.4% White, 54.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |