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Technical assistant vs technical specialist

The differences between technical assistants and technical specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical assistant and a technical specialist. Additionally, a technical specialist has an average salary of $88,773, which is higher than the $34,159 average annual salary of a technical assistant.

The top three skills for a technical assistant include patients, customer service and patient care. The most important skills for a technical specialist are customer service, technical support, and patients.

Technical assistant vs technical specialist overview

Technical AssistantTechnical Specialist
Yearly salary$34,159$88,773
Hourly rate$16.42$42.68
Growth rate10%10%
Number of jobs73,750121,151
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 57%
Average age4242
Years of experience22

What does a technical assistant do?

A technical assistant is responsible for supporting business operations by doing administrative and technical tasks under a direct supervisor or tenured staff. Duties of a technical assistant include creating meeting reports, scheduling events, responding to clients' inquiries through email and phone calls, monitoring office inventories, basic troubleshooting on defective equipment, providing recommendations on product development, and analyzing operations processes. Technical assistants require strong time-management and multi-tasking skills to perform tasks in a fast-paced environment and high-level operations.

What does a technical specialist do?

The role of technical specialists is to provide technical support for applications and programs to staff members and customers within an organization. They train staff and customers on products and apps and offer advice on the best practices for utilizing technical programs and applications. They also design training materials to teach other staff members the most effective methods of using its technology. It is also their job to reduce company costs by looking for ways to improve productivity and lessen expenses.

Technical assistant vs technical specialist salary

Technical assistants and technical specialists have different pay scales, as shown below.

Technical AssistantTechnical Specialist
Average salary$34,159$88,773
Salary rangeBetween $22,000 And $51,000Between $62,000 And $126,000
Highest paying CityBoston, MAWashington, DC
Highest paying stateMassachusettsDelaware
Best paying companyThe American Musical and Dramatic AcademyFinnegan Henderson Farabow Garrett & Dunner
Best paying industryInsuranceTechnology

Differences between technical assistant and technical specialist education

There are a few differences between a technical assistant and a technical specialist in terms of educational background:

Technical AssistantTechnical Specialist
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Technical assistant vs technical specialist demographics

Here are the differences between technical assistants' and technical specialists' demographics:

Technical AssistantTechnical Specialist
Average age4242
Gender ratioMale, 54.8% Female, 45.2%Male, 71.2% Female, 28.8%
Race ratioBlack or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.8% Asian, 11.9% White, 55.4% American Indian and Alaska Native, 0.4%Black or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 12.5% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between technical assistant and technical specialist duties and responsibilities

Technical assistant example responsibilities.

  • Create and manage original MARC records from OCLC database including verification, editing and updating of data and shelf list.
  • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
  • Input service reports into AS400 using 10 key.
  • Assist with ambulation, transfer from bed to chair and CPR certify.
  • Work involve development in PHP with back end as MYSQL server database.
  • Operate heat sealers, centrifuges, sterile docking equipment, and irradiation unit.
  • Show more

Technical specialist example responsibilities.

  • Install and manage LAN/WAN using TCP/IP protocol.
  • Manage the development of a customize ERP system for the client.
  • Design and manage studies for alternative API qualification for commercial products.
  • Lead and assist in troubleshooting problems and assure appropriate communication with physicians and patients.
  • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
  • Develop HTML, CSS, JavaScript for commercial websites.
  • Show more

Technical assistant vs technical specialist skills

Common technical assistant skills
  • Patients, 23%
  • Customer Service, 12%
  • Patient Care, 11%
  • Technical Assistance, 6%
  • Lab Equipment, 5%
  • Phlebotomy, 4%
Common technical specialist skills
  • Customer Service, 13%
  • Technical Support, 6%
  • Patients, 6%
  • Project Management, 6%
  • Customer Satisfaction, 4%
  • C++, 4%

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