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The differences between technical interns and technical support advisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical internship and a technical support advisor. Additionally, a technical support advisor has an average salary of $107,198, which is higher than the $38,417 average annual salary of a technical internship.
The top three skills for a technical internship include python, java and patients. The most important skills for a technical support advisor are customer service, technical support calls, and troubleshoot.
| Technical Internship | Technical Support Advisor | |
| Yearly salary | $38,417 | $107,198 |
| Hourly rate | $18.47 | $51.54 |
| Growth rate | 10% | 10% |
| Number of jobs | 119,178 | 186,490 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 43% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
In a technical internship, the responsibilities will vary according to the organization or industry. Despite this, most of the tasks will revolve around accomplishing tasks or directives handed out by managers or supervisors, which might include duties such as researching and analyzing, crafting new ideas from scratch, assisting other personnel, and sharing insights during discussions. One may also have to create or improve systems, detect issues, provide solutions, and maintain an active communication line with team members.
A technical support advisor specializes in assisting customers, mainly through diagnosing and solving issues using their product and service expertise. In most companies, they communicate with clients through calls or correspondence. Through this, they get to identify their needs, answer inquiries, give technical advice, troubleshoot problems, and solve issues and concerns, ensuring efficiency and client satisfaction. Moreover, a technical support advisor works together with the company's internal departments to optimize customer support operations and resolve any issues or vulnerabilities in the current procedures.
Technical interns and technical support advisors have different pay scales, as shown below.
| Technical Internship | Technical Support Advisor | |
| Average salary | $38,417 | $107,198 |
| Salary range | Between $27,000 And $54,000 | Between $81,000 And $141,000 |
| Highest paying City | Hillsboro, OR | Sacramento, CA |
| Highest paying state | Oregon | New York |
| Best paying company | OCC | Apple |
| Best paying industry | Telecommunication | Technology |
There are a few differences between a technical internship and a technical support advisor in terms of educational background:
| Technical Internship | Technical Support Advisor | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 43% |
| Most common major | Medical Technician | Business |
| Most common college | Duke University | Stanford University |
Here are the differences between technical interns' and technical support advisors' demographics:
| Technical Internship | Technical Support Advisor | |
| Average age | 42 | 42 |
| Gender ratio | Male, 58.9% Female, 41.1% | Male, 53.6% Female, 46.4% |
| Race ratio | Black or African American, 10.3% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 15.1% White, 53.6% American Indian and Alaska Native, 0.4% | Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.6% White, 56.3% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |