Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between technical interns and technical support representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical internship and a technical support representative. Additionally, a technical internship has an average salary of $38,417, which is higher than the $34,758 average annual salary of a technical support representative.
The top three skills for a technical internship include python, java and patients. The most important skills for a technical support representative are customer calls, smartphones, and technical support calls.
| Technical Internship | Technical Support Representative | |
| Yearly salary | $38,417 | $34,758 |
| Hourly rate | $18.47 | $16.71 |
| Growth rate | 10% | 10% |
| Number of jobs | 119,178 | 212,082 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 40% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
In a technical internship, the responsibilities will vary according to the organization or industry. Despite this, most of the tasks will revolve around accomplishing tasks or directives handed out by managers or supervisors, which might include duties such as researching and analyzing, crafting new ideas from scratch, assisting other personnel, and sharing insights during discussions. One may also have to create or improve systems, detect issues, provide solutions, and maintain an active communication line with team members.
Technical Support Representatives specialize in customer support through calls or correspondence. Among the primary responsibilities of a Technical Support Representative involves receiving and making calls, address and troubleshoot issues raised by the client, assist when navigating through complicated applications, provide suggestions or recommendations, or elevate the problem to personnel with higher expertise when necessary. Furthermore, a Technical Support Representative must coordinate with supervisors at all times, remain patient and proactive, and as well as maintain and organize records of each handled calls.
Technical interns and technical support representatives have different pay scales, as shown below.
| Technical Internship | Technical Support Representative | |
| Average salary | $38,417 | $34,758 |
| Salary range | Between $27,000 And $54,000 | Between $27,000 And $44,000 |
| Highest paying City | Hillsboro, OR | Boston, MA |
| Highest paying state | Oregon | Maryland |
| Best paying company | OCC | HP |
| Best paying industry | Telecommunication | Technology |
There are a few differences between a technical internship and a technical support representative in terms of educational background:
| Technical Internship | Technical Support Representative | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 40% |
| Most common major | Medical Technician | Business |
| Most common college | Duke University | Stanford University |
Here are the differences between technical interns' and technical support representatives' demographics:
| Technical Internship | Technical Support Representative | |
| Average age | 42 | 42 |
| Gender ratio | Male, 58.9% Female, 41.1% | Male, 61.5% Female, 38.5% |
| Race ratio | Black or African American, 10.3% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 15.1% White, 53.6% American Indian and Alaska Native, 0.4% | Black or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 15.8% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |