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The differences between technical services coordinators and technical support coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical services coordinator and a technical support coordinator. Additionally, a technical services coordinator has an average salary of $85,783, which is higher than the $41,092 average annual salary of a technical support coordinator.
The top three skills for a technical services coordinator include customer service, technical support and customer satisfaction. The most important skills for a technical support coordinator are customer service, phone calls, and excellent interpersonal.
| Technical Services Coordinator | Technical Support Coordinator | |
| Yearly salary | $85,783 | $41,092 |
| Hourly rate | $41.24 | $19.76 |
| Growth rate | 10% | 10% |
| Number of jobs | 143,294 | 157,591 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 57% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The Technical Service Coordinator is a diplomatic and developmental role encompassing activities to equip high quality and massive management system. They perform, coordinate, and report the authentic testing and keep a record of customers by maintaining an elevated level of product quality and counseling the technical aspects of the client's query.
This post is very seminal for public relation enhancement, and it even ensures service utilization for profitability. Warm coordination under the Service Manager is a must for this designation. They also make plans, schedules, budgets, and implementation of field and in-shop labor. Assisting with the warranty claims and eradicating the questionnaires of several clients and stakeholders are the next chores of this post.
A technical support coordinator oversees and coordinates the activities of technical support teams, ensuring clients and staff receive optimal support and service. They typically set objectives and guidelines, establish schedules and action plans, perform audits and assessments, review documentation and client feedback, and conduct research and analysis to develop strategies that will optimize the daily operations of the department. Moreover, as a technical support coordinator, it is essential to lead and encourage teams to reach goals while implementing the company's standards and policies.
Technical services coordinators and technical support coordinators have different pay scales, as shown below.
| Technical Services Coordinator | Technical Support Coordinator | |
| Average salary | $85,783 | $41,092 |
| Salary range | Between $60,000 And $121,000 | Between $28,000 And $59,000 |
| Highest paying City | Berkeley, CA | New York, NY |
| Highest paying state | Massachusetts | New Jersey |
| Best paying company | T.D. Williamson | Cottage Health |
| Best paying industry | Hospitality | Technology |
There are a few differences between a technical services coordinator and a technical support coordinator in terms of educational background:
| Technical Services Coordinator | Technical Support Coordinator | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between technical services coordinators' and technical support coordinators' demographics:
| Technical Services Coordinator | Technical Support Coordinator | |
| Average age | 42 | 42 |
| Gender ratio | Male, 60.4% Female, 39.6% | Male, 57.1% Female, 42.9% |
| Race ratio | Black or African American, 10.4% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 10.6% White, 56.8% American Indian and Alaska Native, 0.4% | Black or African American, 12.9% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |