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  • Coordinator, IT Vendor & Contract

    Talent Software Services 3.6company rating

    Technical support specialist job in Columbia, SC

    Are you an experienced Coordinator, IT Vendor & Contract with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Coordinator, IT Vendor & Contract to work at their company in Columbia, SC. Primary Responsibilities/Accountabilities: Manage key vendor and contract-related activities Request and track vendor registrations Assist IT Payables with required documentation Support renewal activities for critical IT vendor contracts Review and analyze reports for senior leadership Collaborate with: Chief Negotiator IS Negotiation Team Key vendors Maintain and update IT vendor databases to ensure accurate workflows Support department and vendor-related projects Responsible for providing assistance in the acquisition, negotiation, and renewal functions related to IT vendor contracts. Register vendors for IT contracts and manage databases for IT vendor contracts. 35% Assists in the acquisition, negotiation, and renewal functions related to IT vendor contracts. Reviews, analyzes, and creates hierarchy for IT vendor agreements. Maintains and updates various IT vendor databases in support of area workflow and department projects. 35% Performs quality reviews of databases to ensure agreements are entered correctly. Works with staff to correct and advise of proper protocols. 10% Trains and assists new employees with processes and procedures of the databases. Creates work instructions, procedures, and standards for databases. 10% Requests vendor registrations from new and established vendors and assists IT Payables with finalizing the required documentation. 10% Creates, reviews, maintains, and completes various reports for management. Qualifications: Excellent organizational skills and quality research skills. Excellent verbal and written communication skills. Demonstrated skills to work with and assist others. Ability to acquire in-depth knowledge of department functions, procedures, and workflow. Analytical or critical thinking skills. Good judgment skills. Ability to handle confidential or sensitive information with discretion. Ability to work in a team environment and prioritize work effectively. Ability to assist in the preparation, documentation, and presentation of management recommendations. Required Software and Other Tools: Microsoft Office. Required Education: Bachelor's Degree Degree Equivalency: 4 years of job-related work experience, or Associate's degree plus 2 years of job-related work experience Required Work Experience: 4 years of project coordination or related work experience Fast-paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. Vendor Management experience Experience communicating with executive-level management ServiceNow experience Preferred: 4 years of project coordination or other related work experience including 2 years of paralegal, legal assistant, or contracts experience. Preferred Software and Other Tools: Smart Cloud Control Desktop Fast-paced department supporting a wide range of customers across client and multiple lines of business High-volume workload with tight deadlines Peak periods include: End of quarters End-of-year renewal cycles Occasional overtime may be required to meet critical deliverables Collaborative, close-knit team culture Inclusive and respectful work environment that values diversity Strong partnerships with teams across the AIMS organization
    $46k-66k yearly est. 2d ago
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  • Desktop Support Technician

    Bayinfotech

    Technical support specialist job in Columbia, SC

    Client is seeking an applicant to assist under general supervision of the IT Manager II for Desktop Support, Regional Technician I for Headquarters and District 1, or Endpoint Technician I. They will provide technical assistance, manage laptop, tablet, and workstation builds, and assist with deployments. Client is seeking an applicant to assist under general supervision of the IT Manager II for Desktop Support, Regional Technician I for Headquarters and District 1, or Endpoint Technician I. Provide technical assistance to departmental personnel in the setup, installation, maintenance and proper usage of desktops, laptops, tablets, printers, scanners, monitors, application software, local area network, and associated equipment for headquarters building under the management of Information Technology Services (ITS). Manages building laptops, tablets, and workstations using Microsoft Endpoint Configuration Manager (MECM). Confirming the installation is successful by ensuring the BitLocker Key is stored in Active Directory and InTune, and that the Microsoft Endpoint Configuration Manager Client is installed. Ensure that desktops, laptops, and tablets fully check in 2.5 hours after the MECM Task Sequence completes. Assist with deployment of endpoints and associated devices that make up an end-user setup in the Headquarters building. Applicants will be required to be onsite for 40 hours a week within the client Headquarters building to provide IT Support for IT Services Desktop Support Staff. Work week is Monday - Friday (8am - 5pm with a one-hour lunch break). Requires the exertion of 50 pounds of force occasionally. Requires the exertion of 20 pounds of force frequently. Required Skills · 4+ years of experience in desktop and networked systems support · 4+ years of experience in computer deployments, operation, and repair · 4+ years of experience in hardware and software installation · 4+ years of experience with Microsoft Endpoint Configuration Manager Preferred Skills · Experience working with a help desk ticketing system · Experience with NTS Network · Experience with Active Directory or InTune
    $32k-42k yearly est. 2d ago
  • Desktop Support Technician

    Teksystems 4.4company rating

    Technical support specialist job in Columbia, SC

    * Advanced knowledge of managing workstation, laptops and handheld tablet devices. Resource will be able to leverage toolsets for workstation image, troubleshooting and hardware/software break fix * This position will be 100% onsite. supporting a station at an international hub of over 200 users. ( high profile site) * Experience as a PC Technician/Desktop Support Specialist preferred with an in depth knowledge of hardware/software installation, configuration, troubleshooting and resolving Windows Desktop related issues. * Experience with the following technologies a plus: Installing Windows system Images, AD, HP and Dell hardware platforms, Service desk software, and remote control utilities. * Ticketing Tool Required (preference ServiceNow their system is GSN) * Soft Skills: Will be working with all levels of the organization (C-Suite Level: Vice presidents, President, CIO, and all the way down to our lowest level associates) o Active Directory: Able to make changes to profiles, security settings, etc. * Must be able to work independently to complete end-user requests, troubleshoot problems and escalate unresolved technical problems to proper level. * Candidate should have a background that includes meeting or exceeding SLA's and working in a team environment to complete tasks. Knowledge of Service desk, Call escalation, metrics reporting, and working with technical staff preferred. Candidate must maintain a high standard of customer service and satisfaction *Skills* Desktop, Troubleshooting, Support, imaging, active directory, Windows 10, powershell scripting, servicenow *Top Skills Details* Desktop,Troubleshooting,Support,imaging,active directory,Windows 10 *Additional Skills & Qualifications* * High-school diploma and 3 years IT experience preferred. * Technical certifications preferred - CompTIA A+ * Strong written and communication skills as well as the ability to maintain a regular and predictable attendance are necessary. * This position may require bending, lifting, and/or pulling. Technicians will require the ability to lift up to 30lbs (Printers, Monitors and General hardware) and perform other duties related to technical support as assigned *Experience Level* Intermediate Level *Job Type & Location*This is a Contract position based out of Columbia, SC. *Pay and Benefits*The pay range for this position is $25.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Columbia,SC. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $25-27 hourly 2d ago
  • Patient Support Technician, Oncology Nursing, FT, Day

    Prisma Health 4.6company rating

    Technical support specialist job in Sumter, SC

    Inspire health. Serve with compassion. Be the difference. To provide direct care as assigned. Performs patient phlebotomy as assigned. May require access to storage areas where medications are kept and carry out procedures that require the use of non-prescription medications. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Performs responsibilities accurately, timely, and safely for assigned patients/area Communicates and informs appropriate personnel, patients, and family members of pertinent information promptly Maintains accurate paper and electronic documentation Utilizes equipment and supplies safely and appropriately; orders supplies as needed; labels specimens correctly Performs basic nursing care, simple and complex procedures, multiple treatments, waived testing and transports assigned patients Shows proficiency in blood collection and performs task in timely and accurate manner Performs other duties as assigned Supervisory/Management Responsibility This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Education - Successful completion of a tech training course as evidenced by a Certified Nursing Assistant (CNA) exam or nursing fundamentals from an accredited organization. Successful completion of a phlebotomy course from an accredited organization is required. Medical Assistant Training acceptable. High school diploma, GED, or equivalent preferred. Experience - One (1) year of nurse tech hospital experience or skilled nursing facility is required if the candidate does not meet all of the educational requirements. Two (2) years of NT/NA experience preferred. Three (3) months of phlebotomy experience preferred. In Lieu Of In lieu of school verification of a nursing assistant training course, will accept current or former state CNAs certification as proof of completed state-required training at the time of hire. In lieu of school verification of a medical assistant training course, will accept current or former CMA certification as proof of completed required training at the time of hire. Required Certifications, Registrations, Licenses Heart Saver certification Candidate must successfully complete the System's phlebotomy course and training within 90 days of hire Knowledge, Skills, and Abilities Computer proficiency. Work Shift Day (United States of America) Location Tuomey Facility 1570 Tuomey Hospital Department 15706106 Oncology Nursing Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
    $26k-33k yearly est. 2d ago
  • Device Support Specialist (Columbia, South Carolina)

    Novocure Inc. 4.6company rating

    Technical support specialist job in Columbia, SC

    The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routinesin order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs. The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support and honor our "Patient Forward" mission by ensuring patientsare at the center of every interaction; providing compassionate, high-quality care and service Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include: Educate patients on TTFields therapy and initiating treatment Provide ongoing enhanced training sessions for patients and caregivers Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits Demonstrate empathy and understanding when interacting with patients and their caregivers Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays) Manage responsibilities and workload independently within your designated regional territory Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes Manage administrative tasks in a timely and efficient manner, including but not limited to: Documentation in customer relationship management (CRM) system Expense reporting Equipment inventory management Ongoing trainings, assessments, and other regulatory tasks Regular travel by vehicle and air to support patient care and service needs Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle Adapt to frequently changing business needs and schedules to ensure seamless patient support QUALIFICATIONS/KNOWLEDGE: Minimum Requirement: Associate's degree with 2 to 3 years' relevant professional experience OR Bachelor's degree with 1 to 2 years' relevant professional experience Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred Experience working in a for-profit environment preferred Strong emotional intelligence and situational awareness Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit) Must possess a valid driver's license Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management Commercial air travel required, with potential travel outside of the assigned territory Primary residence must be within assigned territory Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment Assigned territory subject to change based upon business need Attendance at company meetings, both within and outside of the assigned territory, is required OTHER: Ability to lift up to 50 pounds Ability to drive long distances ABOUT NOVOCURE: Our vision Patient-forward: aspiring to make a difference in cancer. Our patient-forward mission Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy. Our patient-forward values - innovation - focus - drive - courage - trust - empathy Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email
    $28k-40k yearly est. 3d ago
  • IT Support Specialist I

    Rhythmlink International LLC 3.9company rating

    Technical support specialist job in Columbia, SC

    Attention: Early-Career IT Professionals! Are you looking for a hands-on entry point into IT where you can learn, grow, and make a real difference for the people you support every day? We're seeking an IT Support Specialist I to serve as the first point of contact for end-user technical support across our organization. In this role, you'll focus on resolving day-to-day hardware, software, and system issues, supporting employees who rely on technology to do their jobs well. You'll work closely with experienced IT professionals, gain exposure to a wide range of systems, and build a strong foundation for a long-term career in IT. This is a great opportunity for someone who enjoys problem-solving, takes pride in customer service, and wants to learn by doing. What You'll Be Doing This position covers a mix of troubleshooting, setup, and support work-from responding to help desk tickets and resolving common technical issues to assisting with device setup, user accounts, and system updates. No two days are exactly the same, and you'll gain practical experience across many aspects of IT operations. How You'll Work You'll interact with employees across the company, helping them stay productive and confident using their tools. Clear communication, follow-through, and knowing when to escalate issues are just as important as technical skills in this role. Why Rhythmlink At Rhythmlink, we design and manufacture medical devices that support better patient outcomes. Our teams work closely together, take ownership of their work, and treat one another with respect. We've been recognized as one of the Best Places to Work in South Carolina for 14 years, and we're proud of the culture we've built along the way. Experience Needed Foundational knowledge of IT concepts through education, certifications, or hands-on experience Strong customer service mindset and clear communication skills Comfort working with computers, software, and basic troubleshooting Experience Preferred Experience using an IT ticketing system A+, Network+, Security+, or similar certifications Exposure to user account management, hardware setup, or system support If you're dependable, curious, and ready to build real-world IT experience in a supportive environment, this role is a great place to start.
    $36k-69k yearly est. Auto-Apply 3d ago
  • Help Desk Technician

    Lose Design 4.0company rating

    Technical support specialist job in Columbia, SC

    We are looking for a Help Desk Technician who will be responsible for delivering exceptional front desk role, maximising customer satisfaction, and building and improving customer relationships. Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Help Desk Technician to join the Team. Joining our team as a Help Desk Technician, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers. Duties: Reply to incoming calls from customers including products and service questions and general information. Refer to customer scripts when working through difficult situations. Follow and where possible improve departmental processes and company service standards. Ensure that all databases are kept up-to-date with progressing work and client details. Utilize standard technology such as telephone, e-mail, and web browser to perform job duties. Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Qualifications: Previous work in a customer-facing position. High school diploma, G.E.D. or equivalent. Required Skills: Excellent customer service skills and attitude. Problem-solving skills. Proficient with office equipment. Attention to detail. Excellent written and verbal skills. Excellent interpersonal skills. Requirements: Knowledge of Office Suite preferred. Self-motivated and team-orientated. Previous customer service experience. Must have access to reliable transportation. Ability to work as a member of a team. Benefits: Competitive Pay. Career Development. Holidays: 25 days + bank holidays. Pension Scheme. Paid Time Off (PTO). 401(k) fixed contribution. Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
    $36k-68k yearly est. 60d+ ago
  • IT Support Specialist

    The Nuclear Company

    Technical support specialist job in Columbia, SC

    The Nuclear Company is the fastest growing startup in the nuclear and energy space creating a never before seen fleet-scale approach to building nuclear reactors. Through its design-once, build-many approach and coalition building across communities, regulators, and financial stakeholders, The Nuclear Company is committed to delivering safe and reliable electricity at the lowest cost, while catalyzing the nuclear industry toward rapid development in America and globally. About the role The IT Support Specialist provides technical assistance to end-users, ensuring efficient operation of hardware, software, and network systems. This role involves troubleshooting issues, maintaining IT infrastructure, and delivering responsive support to keep business systems running smoothly. Responsibilities Respond to user inquiries via phone, email or ticketing system. Diagnose and resolve hardware, software, and network problems. Install, configure, and maintain desktops, laptops and peripheral devices. Mange user accounts, permissions, and access in Active Directory or similar systems. Perform routine system updates, patches, and security checks. Document issues and solutions in the knowledge base for future reference. Assist with onboarding and setup of new employees' IT equipment. Escalate complex issues. Experience Proficiency in troubleshooting hardware, software, and network issues across Windows and mac OS environments. Strong understanding of TCP/IP networking, DNS, DHCP, and VPN configuration. Experience with Active Directory for user account management and group policies. Familiarity with common enterprise applications (Microsoft 365, email clients, collaboration tools). Ability to use remote support tools and ticketing systems (e.g. ServiceNow, Zendesk). Knowledge of basic cybersecurity practices, including endpoint protection and patch management. Excellent problem-solving skills and ability to document technical solutions clearly. Benefits Competitive compensation packages 401k with company match Medical, dental, vision plans Generous vacation policy, plus holidays Estimated Starting Salary Range The estimated starting salary range for this role is $59,000 - $67,000 annually less applicable withholdings and deductions, paid on a bi-weekly basis. The actual salary offered may vary based on relevant factors as determined in the Company's discretion, which may include experience, qualifications, tenure, skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role. EEO Statement The Nuclear Company is an equal opportunity employer committed to fostering an environment of inclusion in the workplace. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We prohibit discrimination in all aspects of employment, including hiring, promotion, demotion, transfer, compensation, and termination. Export Control Certain positions at The Nuclear Company may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in The Nuclear Company limiting its consideration of certain applicants. Recruiting Fraud Alert Your safety is our priority. We want to ensure your job search stays secure. Please note that the team at The Nuclear Company only communicates through ******************************* email addresses. We will never ask for payments or sensitive financial information at any stage of our recruitment process. For your peace of mind, please verify all openings and submit your applications directly through our official careers page: Careers
    $59k-67k yearly Auto-Apply 49d ago
  • IT Support Specialist

    The Jeffcoat Firm Injury & Accident Lawyers Pa

    Technical support specialist job in Columbia, SC

    The Jeffcoat Firm is committed to helping everyday people in crisis, and CEO Michael Jeffcoat's mission is to provide unmatched legal services to people in South Carolina. The employees of The Jeffcoat Firm are ambitious, resilient, self-starters with a passion for taking excellent care of clients and each other. Position Summary The purpose of this position is to provide technical support and manage the technology infrastructure at the firm. The position will ensure that the firm's technology systems are running smoothly, troubleshoot any issues that arise, and implement new technology solutions as needed. The IT Support Specialist will also play a critical role in maintaining the firm's cybersecurity posture, ensuring that our data and systems are protected. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. 75% Tech Support Ethical compliance with the SC Rules of Professional Conduct. Administer and maintain the Firm's Microsoft environment, including Office 365, Exchange, and Active Directory. Install, configure, and maintain hardware and software systems, including workstations, printers, and mobile devices. Provide technical support to staff, including troubleshooting hardware and software issues, and providing guidance on the use of technology tools and applications. Manage and maintain the Firm's network infrastructure, including firewalls, routers, and switches. Set up and run the technology for all firm meetings to include daily and monthly meetings, retreats and gatherings. 20% Cyber Security Monitor and analyze network activity to identify and prevent cyber threats, including malware, phishing, and other forms of cyber-attacks. Develop and implement security policies and procedures to ensure the firm's data and systems are protected. Conduct regular security audits and risk assessments to identify vulnerabilities and potential threats. Attends required morning and monthly meetings. 5% Other Performs other job duties and responsibilities as assigned. Work Environment Work Hours: Monday - Friday 8:30am - 5:30pm Mobility: Primarily sedentary, able to sit for long periods of time. Physical Demands: Ability to speak, see, and hear other personnel. Ability to communicate both in verbal and written form. Capable of using a telephone and computer keyboard. Able to lift up to 40 pounds. Ability to travel within the facility and to other locations as required. Posting Requirements Work Authorization/Security Clearance Requirements: Authorized to work in the United States. Affirmative Action/EEO statement: The Jeffcoat Firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, or protected veteran status. Disclaimer: Please note this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements Required Education / Experience Minimum High School Diploma required, Associate's or Bachelor's degree preferred. 1+ years of experience in IT support or a similar role, with a focus on Microsoft management and cybersecurity. Strong technical skills in Microsoft technologies, including Office 365, Exchange, and Active Directory. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Strong interpersonal, communication and writing skills. Competencies Superb written and verbal communication skills. Strong time-management skills. Flexibility and a willingness to problem-solve. Ability to maintain the highest level of confidentiality. Empathy and compassion for clients and co-workers. A readiness to embrace and capitalize on evolving technology. Prioritization of collaboration, efficiency, and timeliness. Enthusiasm for community involvement and the Jeffcoat brand. Work authorization/security clearance requirements Authorized to work in the United States. The Jeffcoat Firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description $18.50
    $34k-57k yearly est. 26d ago
  • Diesel Technical Support Specialist I

    Veteran Workforce Solutions

    Technical support specialist job in Columbia, SC

    Job Title: Technical Support Specialist I At Diesel Laptops, we are dedicated to revolutionizing the commercial truck and off-highway vehicle repair industry. Since our inception, we have been committed to providing cutting-edge diagnostic tools, repair information, and world-class training to our clients. Our mission is to empower technicians and repair facilities with the knowledge and tools they need to efficiently diagnose and repair vehicles, ultimately reducing downtime and improving profitability. At Diesel Laptops, we pride ourselves on fostering a collaborative and innovative work environment where every team member is valued and has the opportunity to grow. Job Description The IT Tech Support Level 1 Technician is responsible for working with customers affecting quick and permanent solutions when issues or requests are reported by the end user. The ideal candidate should be comfortable working in a fast-paced environment. To ensure success, the IT Tech Support Level 1 Technician should exhibit organizational and strong communication skills with meticulous attention to detail. Location There is a potential opportunity for this role to be remote with the right qualifications. Key Responsibilities Managing incoming calls and customer service inquiries Identifying and assessing customers needs to achieve customer satisfaction Troubleshooting technical issues as identified Creating detailed records regarding reported requests, issues, and solutions Follow communication procedures, guidelines, and policies Go the extra mile to engage customers Adhering to all corporate policies, practices, and controls. Other Duties as Assigned What We Offer: Competitive salary and benefits package. Opportunity to work with a passionate and innovative team. Career growth and development opportunities. Collaborative and dynamic work environment. Preferred Qualifications Equivalent Education Level Required: High school diploma or equivalent. Experience Required: Customer service or technical support is a plus Knowledge Required: Excellent written and verbal communications skills as would be needed to communicate in person, by phone, and through email; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment. Ability to read, write, evaluate, and apply information. Ability to interact professionally and exhibit appropriate social skills. Ability to maintain confidential information and professional boundaries. Ability to understand and ensure compliance with policies, procedures, and laws. Ability to develop and maintain business relationships. Proficient in MS Office. Physical Requirements: Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers. Travel: Available as needed with appropriate notice, but no significant travel is anticipated for this position. Other: Must be eligible to work in the USA. May be subject to criminal background checks.
    $34k-57k yearly est. 60d+ ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Technical support specialist job in Columbia, SC

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $34k-57k yearly est. 45d ago
  • Technology Support Technician

    Chester County School District 3.7company rating

    Technical support specialist job in Great Falls, SC

    The job of Technology Support Technician was established for the purpose/s of installing and maintaining computer hardware and software; resolving immediate operational and/or safety concerns; and providing in-service training and documentation on applications and software. Job Summary: Assesses malfunctions of hardware and/or software applications for the purpose of determining appropriate actions to maintain computer and network operations. Attends meetings as assigned for the purpose of conveying and/or gathering information required to perform functions. Develop skill and knowledge level for the purpose of moving to a higher level of network support. Diagnoses complex network and infrastructure problems (e.g. e.g. VLAN, routing, and TCP/IP issues) for the purpose of maintaining district computer operations. Installs computer hardware, peripherals, and network equipment and application software for the purpose of maintaining safe and effective district and site operation including classrooms, library and computer labs. Prepares a variety of written materials (e.g. work order reports, inventory control, procedures, etc.) for the purpose of providing written support and/or conveying information. Repairs computers, peripherals, network equipment and software, requiring specialized computer and electronics repair skills for the purpose of maintaining computer and network equipment in a safe and functional operating condition. Transports a variety of items (e.g. equipment, supplies, etc.) for the purpose of providing materials at job site or transporting equipment for repair. Upgrades computers, peripherals, network equipment and software applications (e.g. installation, testing, configuration, etc.) for the purpose of meeting the computer processing needs of the users. Warehouses computer parts, supplies, and materials for the purpose of establishing an inventory of items commonly required to repair computer hardware. Assists other personnel for the purpose of supporting them in the completion of their work activities. Qualifications: Job related experience is required. Targeted job related education that meets organization's prerequisite requirements. CCNA Microsoft Certified IT Professional (MCITP) or other current Microsoft certifications
    $44k-51k yearly est. 60d+ ago
  • Information Technology

    Vp 3.9company rating

    Technical support specialist job in Cane Savannah, SC

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $33k-62k yearly est. Auto-Apply 60d+ ago
  • IT Hardware Technician

    Cumminggroup

    Technical support specialist job in Columbia, SC

    At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing project and cost management consultancies in the United States, as reflected in our top 10 rankings in ENR. With over 60 offices globally, an extremely diverse project portfolio, and double-digit year-over-year revenue growth, the opportunities to make your mark are limitless! We are currently hiring an IT Hardware Technician to be based in our office in Columbia, SC. This is an entry level position and will provide internal support to our growing organization. The IT Hardware Technician will be responsible for imaging, configuring, and shipping in-house Windows 10 laptops following company processes and checklists. This includes installing and troubleshooting software, troubleshooting hardware issues, replacing components or coordinating with computer vendors to arrange for warranty repair. Essential Duties & Responsibilities: Image, configure and ship Windows 11 laptops. Follow company processes and checklists to complete tasks consistently an accurately. Configure Microsoft Office 365, including Outlook, Teams, and OneDrive. Install 3rd party software. Update the inventory system in relationship to the equipment being processed. Work within our I.T. ticketing system to update laptop deployment tickets assigned to you. Communicate via Email, MS Teams, ticketing system, phone, and in person within our I.T. team as well as Team Members across our company. As needed, remote into Team Members computers while on the phone with them to assist with final setup, software installs, troubleshooting and resolving issues. Use Active Directory and Azure Active Directory to retrieve information, assign permissions, reset passwords, etc. Create shipping labels using UPS WorldShip, box laptops, peripherals, and other equipment. Work with hardware vendors over the phone to troubleshoot issues or arrange for warranty repairs. Accurately document instances of hardware failure, repair, installation, and removal. Work in an I.T. helpdesk environment, including learning troubleshooting skills to assist with helpdesk matters. Escalate tickets as necessary. Additional duties may include processing, shipping and receiving of cell phones, computer accessories, printers, etc. Other duties as assigned. Attendance at work during normal business hours. Knowledge & Skills Required: Familiar with the Windows 10 OS. Experience with the hands-on repair of damaged laptops and coordinating with vendors for in-warranty repair. Good organizational and records keeping skills. Good general troubleshooting skills. Good written and verbal communication skills. Ability to multi-task, prioritize, and work efficiently. Ability to provide high level customer service to team members. Preferred Education and Experience: Education: High school diploma or equivalent & A+ or Dell Hardware certification in progress/received Experience: 6 months to 1 year hands-on hardware repair of computer endpoint hardware Preferred Certification:. CompTIA A+ in progress or certification received. #LI-SJ1 Cumming Group is committed to providing Equal Employment Opportunity in its personnel policies and practices. It is Cumming Group's policy to recruit, hire, train and promote Team Members and applicants for employment without regard to race, color, creed, religion, age, sex, marital status, registered domestic partner status, genetic information, sexual preference, sexual orientation, gender (including gender expression and gender identity), pregnancy (including childbirth or related medical conditions, including breastfeeding), military service, national origin, ancestry, citizenship, physical disability, mental disability, veteran status or any other protected classification under federal, state, or local law. All such decisions are based on (1) individual merit, qualifications, and competence as they relate to the particular position, and (2) promotion of the principle of equal employment opportunity. All other terms and conditions of employment, such as compensation, benefits, transfers, layoff, return from layoff, training, education, and social and recreational programs, are administered without regard to the characteristics described above. To this end, Cumming Group complies with all provisions of Title VII of the Civil Rights Act of 1964 as amended, all of the rules, regulations and relevant orders of the Secretary of Labor, and all similar state and local laws. The salary range for this full-time role is $20.72-$26.23 per hour. Ranges are determined based on the position, geography, client and industry experience and level, and represent a good faith effort to provide a fair and equitable salary. This range reflects base salary only, and not the total compensation package. Cumming Group reserves the right to pay more or less than the posted range, depending on a candidate's experience, skills, and qualifications, including client requirements. In addition to base salary, Cumming Group offers a comprehensive benefits package including: Medical Dental Insurance Vision Insurance 401(k) 401(k) Matching Paid Time Off Paid Holidays Short and long-term disability Employee Assistance Program
    $20.7-26.2 hourly Auto-Apply 11d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Sumter, SC

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $31k-42k yearly est. 12d ago
  • IT Student Intern

    Palmetto GBA 4.5company rating

    Technical support specialist job in Columbia, SC

    Join one of Columbia's largest technology employers for our 2026 Summer Internship! This is an exciting opportunity to gain real-world, technical experience and the first step towards building a long lasting, stable career after graduation. This is a full-time position (40 hours/week) in Columbia, SC from May 18 - August 7. You must be able to work on-site 3-5 days/week in Columbia throughout the 12-week internship. Description Description Position Purpose: Working with your assigned team, the IT Student Intern will embark on a professional development journey, gaining hands-on experience in a dynamic and supportive environment. Your responsibilities will evolve based on the needs of the department and your growing expertise. Working under direct supervision, you'll be tasked with entry-level assignments while concurrently learning professional-level tasks related to IT/Computer Science. What You'll Do: Training, tasks, and technologies you'll use will vary based on the area you are assigned. Some of the I/S areas our interns will work in include application development, application/system support, hardware/workstation support, infrastructure/network administration, project management, security and compliance, etc. You will participate in a variety of volunteering and networking events, presentations, and discussions to learn more about the healthcare insurance industry, BlueCross, the I/S division, Columbia, and our post-graduate IT training program (ELTP). To Qualify for this Position, You'll Need: High School Diploma or equivalent. Must have a minimum of 12 semester hours earned in the field of Computer Science or other IT-related majors and must be currently enrolled in college and working towards obtaining a 4-year degree in Computer Science or other IT-related majors. Strong oral and written communication skills. Strong organizational skills and attention to detail. Analytical or critical thinking skills. Ability to handle confidential or sensitive information with discretion. Good planning and multi-tasking skills. Strong listening skills and the ability to follow directions and ask questions to ensure a productive internship. Microsoft Office. Please attach a copy of your current transcript when you apply. An unofficial version is fine. No screenshots or photos. We Prefer that You Have: Skills related to your area of interest (e.g. programming, infrastructure, etc.). What We Can Do For You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. The benefits of interning with us include: Mentorship and exposure to industry-leading experts Volunteer and networking opportunities Paid holidays during the internship Paid Time Off (PTO) accrual On-site cafeterias and fitness centers in major locations Employee Assistance programs Discounts to movies, theaters, zoos, theme parks and more What To Expect Next: After submitting your application, our recruiting team will review your resume and transcript to ensure you meet the qualifications. This may include email communication(s) and/or an interview to verify resume specifics and interests. Prioritization will be given to those candidates who demonstrate the preferred qualifications. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.
    $25k-34k yearly est. Auto-Apply 13d ago
  • IT Technician

    County of Chester, South Carolina

    Technical support specialist job in Chester, SC

    The IT Technician provides front-line technical support by installing, maintaining, and troubleshooting computer hardware, software, and related systems. The goal of this position is to ensure reliable day-to-day operations of desktops, laptops, peripherals, and basic network services, escalating complex issues to senior IT staff as needed. KEY RESPONSIBILITIES: • End-User Support: Provide timely Tier 1-2 support for hardware, software, printers, and mobile devices. • Workstation Setup & Deployment: Prepare, image, configure, and deploy desktops/laptops and peripherals; maintain standard builds and configurations. • Troubleshooting: Diagnose and resolve Windows, application, and connectivity issues; document findings and escalate unresolved issues appropriately. • Account & Access Management: Assist with user onboarding/offboarding, password resets, access permissions, and multi-factor authentication in accordance with policy. • Network Assistance: Perform basic LAN/Wi-Fi/VPN troubleshooting and assist senior staff with network tasks under direction of the IT Director. • Security & Patch Management: Help apply updates and patches, support endpoint security tools, and follow security procedures for incidents such as phishing or malware. • Backup & Data Recovery Support: Assist with backup verification and file restores to help ensure data integrity and availability. • Asset Management: Track IT assets and inventory, maintain hardware/software records, and coordinate warranty/vendor support when needed. • Documentation: Maintain accurate ticket notes, procedures, and knowledge base articles; keep configurations and changes documented. • Collaboration: Work closely with other IT team members to support projects, deployments, and continuous improvement of IT services. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and Experience: Associate's degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience. One (1) year or more of IT support/help desk experience or in a similar role. Certifications: CompTIA A+ preferred; CompTIA Network+ or Microsoft certifications are a plus. TECHNICAL SKILLS: • Strong troubleshooting skills for Windows desktops/laptops and common business applications. • Experience supporting Microsoft 365/Office, email, and basic Active Directory user administration. • Familiarity with networking fundamentals (TCP/IP, DHCP, DNS, Wi-Fi, VPN) and structured cabling. • Experience with ticketing systems, remote support tools, and creating clear documentation. • Customer service mindset with the ability to communicate technical information clearly. PHYSICAL DEMANDS & WORKING ENVIRONMENT: • Environment: Office setting with occasional need for travel to other locations or data centers. • Hours: Full-time position, with occasional need for after-hours or weekend work to perform maintenance or address critical issues. • Must be able to lift equipment up to 75 lbs. PHYSICAL DEMANDS & WORKING ENVIRONMENT: Office setting with occasional need for travel to other locations or data centers. Full-time position, with occasional need for after-hours or weekend work to perform maintenance or address critical issues. Must be able to lift equipment up to 75 lbs. working in confined or awkward spaces; vision to read printed materials; and hearing and speech to communicate in person or over a radio or telephone.
    $31k-55k yearly est. 11d ago
  • AOC Network Administration Support I

    Microtech 4.0company rating

    Technical support specialist job in Sumter, SC

    MicroTech is seeking an Air Operations Command (AOC) Network Administrator Level I for the Combined Air Operations Center (CAOC) at Shaw AFB, South Carolina. The CAOC team provides installation, operation, maintenance, administration and management of AOC Weapons System network infrastructure, datalinks and systems to ensure services are operational and available with minimal interruption. This includes the switches, routers, encryption devices, cabling and other equipment providing connectivity supported by 609 ACOMS and 609 EACOMS. Responsibilities · Provide Tier 2 technical support (diagnosis, analysis and troubleshooting and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); · Add and remove client devices (e.g., PCs, Thin Clients, VoIPs, VoSIPs, VTCs, DVTCs, peripherals, etc.) from networks. · Update and patch network equipment, firmware and software to ensure configuration and cybersecurity compliance. · Operate and maintain access control systems; and manage and configure MAC address authentication. · Administer network administrative accounts and access. · Operate and maintain network monitoring and analysis tools; and detect, analyze and resolve network infrastructure and systems problems. · Monitor and control network performance, utilization and capacity to ensure optimal performance, availability, serviceability and recoverability; and report any vulnerabilities or deficiencies to 609 ACOMS and 609 EACOMS government technical representatives. · Evaluate current infrastructure, research current technologies/solutions; and provide hardware/software upgrade and replacement recommendations for end-of-life/end-of- support COTS products to 609 ACOMS and 609 EACOMS government technical representatives. Qualifications · Associate's degree in computer science or Networking; or- 2+ years Networking experience · DoDM 8140 IAT Level 2 (Security+) or higher Required · Cisco Certified Network Associate (CCNA) or equivalent certification Required · Active Secret Clearance required; Top Secret SCI Desired. General Information MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion - we provide effective, practical solutions that can increase productivity, and decrease costs. MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL management qualified business processes. We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone. Our benefits include: • Insurance (medical, dental vision) • Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service) • 401k Plan with Employer Matching Contribution • 11 Company-Paid Holidays • Tuition Assistance • Voluntary Benefit Programs • Corporate Discounts MicroTech is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classes. We can recommend jobs specifically for you! Click here to get started.
    $58k-77k yearly est. Auto-Apply 38d ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Technical support specialist job in Sumter, SC

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) #T1LC Salary Ranges Compensation: $21.25/Hour
    $21.3 hourly 10d ago
  • Desktop Technician

    Teksystems 4.4company rating

    Technical support specialist job in Newberry, SC

    TEKsystems is looking for Desktop Technician for one of our top clients in the Newberry, SC area in a fast paced environment. They offer stability, growth, updated technology and more. See the top skills & job description below. *Top Skills* 1. 1-3 years of Desktop Support 2. Experience with Deployments & Reimaging hardware & network troubleshooting 3. Hardware support like laptops, desktops, printer, mobile devices, handhelds scanners *Job Duties* Our client is a looking for Desktop Technician to work in a fast paced manufacturing environment. This Desktop technician will be supporting deployments of the hardware, password resets, break/fix on hardware, upgrading software, workstation setups and more. They will be supporting applications as well as interfacing with other teams. Networking troubleshooting as well. Reimaging experience is a must as well. They will work with Windows computers, Printers, and more *If you are interested in this role, please apply!* *Job Type & Location*This is a Contract to Hire position based out of Newberry, SC. *Pay and Benefits*The pay range for this position is $20.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Newberry,SC. *Application Deadline*This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-24 hourly 2d ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Forest Acres, SC?

The average technical support specialist in Forest Acres, SC earns between $27,000 and $72,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Forest Acres, SC

$44,000

What are the biggest employers of Technical Support Specialists in Forest Acres, SC?

The biggest employers of Technical Support Specialists in Forest Acres, SC are:
  1. Oracle
  2. EquipmentShare
  3. Rhythmlink International
  4. Pearson
  5. Lose Design
  6. Stoughton Trailers
  7. ASM Research, An Accenture Federal Services Company
  8. The Jeffcoat Firm Injury & Accident Lawyers Pa
  9. The Nuclear Company
  10. Veteran Workforce Solutions
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