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The differences between technologist trainees and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technologist trainee and a support specialist. Additionally, a support specialist has an average salary of $40,782, which is higher than the $35,502 average annual salary of a technologist trainee.
The top three skills for a technologist trainee include customer service, hand tools and cleanliness. The most important skills for a support specialist are customer service, patients, and mental health.
| Technologist Trainee | Support Specialist | |
| Yearly salary | $35,502 | $40,782 |
| Hourly rate | $17.07 | $19.61 |
| Growth rate | 10% | 10% |
| Number of jobs | 71,064 | 125,740 |
| Job satisfaction | - | 3 |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 52% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The duties of a technologist trainee depend on one's line of work or industry of employment. Typically, their responsibilities revolve around performing support tasks while gaining workplace insights, such as processing and organizing documentation, assisting in installment and repair procedures, liaising with clients through answering calls and correspondence, attending workshops and training programs, and participating in developing new systems and processes. Furthermore, as a technologist trainee, it is essential to learn and uphold the company's policies and regulations, including its vision and mission.
A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.
Technologist trainees and support specialists have different pay scales, as shown below.
| Technologist Trainee | Support Specialist | |
| Average salary | $35,502 | $40,782 |
| Salary range | Between $27,000 And $46,000 | Between $25,000 And $64,000 |
| Highest paying City | Reno, NV | New York, NY |
| Highest paying state | Hawaii | New York |
| Best paying company | Bayer | Microsoft |
| Best paying industry | Manufacturing | Technology |
There are a few differences between a technologist trainee and a support specialist in terms of educational background:
| Technologist Trainee | Support Specialist | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 52% |
| Most common major | Biology | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between technologist trainees' and support specialists' demographics:
| Technologist Trainee | Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 66.9% Female, 33.1% | Male, 38.4% Female, 61.6% |
| Race ratio | Black or African American, 11.1% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 14.9% White, 53.3% American Indian and Alaska Native, 0.4% | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |