Train clerk vs passenger service agent

The differences between train clerks and passenger service agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a train clerk has an average salary of $37,321, which is higher than the $29,675 average annual salary of a passenger service agent.

The top three skills for a train clerk include customer service, safety issues and access database. The most important skills for a passenger service agent are reservations, reservation system, and passenger service.

Train clerk vs passenger service agent overview

	Train Clerk	Passenger Service Agent
Yearly salary	$37,321	$29,675
Hourly rate	$17.94	$14.27
Growth rate	-	-
Number of jobs	67,541	34,592
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 38%
Average age	45	45
Years of experience	-	-

Train clerk vs passenger service agent salary

Train clerks and passenger service agents have different pay scales, as shown below.

	Train Clerk	Passenger Service Agent
Average salary	$37,321	$29,675
Salary range	Between $29,000 And $46,000	Between $23,000 And $37,000
Highest paying City	-	San Francisco, CA
Highest paying state	-	Minnesota
Best paying company	-	dnata
Best paying industry	-	Transportation

Differences between train clerk and passenger service agent education

There are a few differences between a train clerk and a passenger service agent in terms of educational background:

	Train Clerk	Passenger Service Agent
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	-	-

Train clerk vs passenger service agent demographics

Here are the differences between train clerks' and passenger service agents' demographics:

	Train Clerk	Passenger Service Agent
Average age	45	45
Gender ratio	Male, 40.4% Female, 59.6%	Male, 40.5% Female, 59.5%
Race ratio	Black or African American, 8.3% Unknown, 5.7% Hispanic or Latino, 23.4% Asian, 5.4% White, 56.3% American Indian and Alaska Native, 1.0%	Black or African American, 10.7% Unknown, 6.3% Hispanic or Latino, 25.8% Asian, 9.1% White, 46.9% American Indian and Alaska Native, 1.2%
LGBT Percentage	12%	12%

Differences between train clerk and passenger service agent duties and responsibilities

Train clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Create and maintain program of recurrent training lessons for all aspects of reservations.
Act as IE ticket subject matter expert for ticket counters in addition to reservations.
Prepare PowerPoint presentations for advising the unit commander on unit mobilization and requirements.
Provide critical training statistics in PowerPoint briefs to the highest supervising officials displaying company standards and progress.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.

Passenger service agent example responsibilities.

Help troubleshoot and fix technology problems over-the-counter with clients while offering professional services to help achieve business goals.
Computerize check-in, verify documentation, ticket, seat reservations and seat assignments for passengers traveling on international flights.
Operate tugs, belt loaders, jet bridge and carts.
Operate tugs, belt loaders, power units, and fuel trucks.
Work in various kinds of weather elements and may be responsible for de-icing aircraft which requires using equipment to apply chemicals/compounds.
Arrange travel and issue tickets for all DoD personnel who perform official travel from Goodfellow.

Train clerk vs passenger service agent skills

Common train clerk skills

Customer Service, 24%
Safety Issues, 14%
Access Database, 11%
Spreadsheets, 6%
Training Events, 5%
Computer System, 5%

Common passenger service agent skills

Reservations, 55%
Reservation System, 11%
Passenger Service, 8%
English Language, 4%
Ticket Counter, 4%
Customer Service, 3%

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Office and Administrative Industry
Train Clerk
Train Clerk vs Passenger Service Agent

Updated January 8, 2025

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