Unit secretary jobs in New Orleans, LA - 154 jobs

The Medical Office Assistant functions as the Patient Liaison, performing a variety of clinical, clerical, and administrative functions. The Medical Office Assistant ensures timely response to phone calls from patients, patient families and referring physicians; serves to prioritize nature of phone calls and assesses insurance status; arranges for reminder calls for patients and coordinates patient scheduling for the physicians at the clinic inclusive of medical diagnostic tests; provides necessary office files and requests outside medical records; ensures emergency phone calls are directed to the appropriate physician immediately; participates in patient satisfaction, quality of care and marketing surveys; and interfaces the office staff in terms of cross-coverage when someone is away. The Medical Office Assistant is also responsible for collecting co-pays, ensuring completion of physician referrals, verifying insurance eligibility and benefits, obtaining authorizations for office procedures, medications, and diagnostic imaging. Clinical duties include, but are not limited to, triaging patients, collecting medical information, recording vital signs (blood pressure, pulse, and weight), and assisting providers during procedures. Additional responsibilities will include maintaining the stock room and the physical environment of the exam and procedure rooms. • Working knowledge of insurance pre-certification, reimbursement, and denial processes * Familiarity with Medicare, Medicaid, and commercial payers * Understands how the referral team integrates with others to accomplish team objectives * Acts as an informal resource for referral team members with less experience * Work impacts the quality and timeliness and effectiveness of the referral team; uses discretion to modify work practices and processes to achieve results or improve efficiency * General knowledge of office equipment: fax, copier, multi-line phone system, voicemail * Knowledge of Microsoft Word and Excel * Strong customer service/patient relation skills * Ability to establish priorities and interact professionally with individuals * In depth knowledge of good clinical practices as set forth by federal regulations. * Ability to work in a fast-paced environment and patient-centered atmosphere. SPECIAL REQUIRED ABILITY FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES: Ability to complete and pass successfully the required occupational health screening referenced in the University's Animal Handler Health Surveillance Program on an annual basis. REQUIRED BACKGROUND CHECK, PHYSICAL, AND DRUG SCREENING FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES: Selected candidates must complete and pass a background check and an occupational health screening as a condition of employment. For identified jobs, a drug screening will also be required. The background investigation required occupational health screening, and any required drug screening will be conducted after a conditional employment offer has been extended. * High School Diploma or equivalent * Two years of clerical/administrative medical office experience * Working knowledge of Microsoft Office * Familiarity with electronic medical records * Some knowledge of medical terminology * Prior experience in an Orthopaedic or Physical Therapy practice

Become a part of our caring community and help us put health first The Receptionist is responsible for the front desk operations of a healthcare facility. Your role will involve greeting patients, scheduling appointments, handling inquiries, and maintaining patient records. The Receptionist 1 ensures a smooth and welcoming experience for patients and supports the medical team with several administrative tasks. Typically work on routine and patterned assignments. The Receptionist welcomes patients and offers administrative support within a physician practice or center. This may include the following responsibilities: Use your skills to make an impact Answer and direct phone calls, take messages, and respond to patient inquiries Greet patients, verify demographic information, and prepare them for exams Manage and maintain accurate and up-to-date patient records Schedule appointments, procedures, and surgeries Process patient payments and handle billing-related tasks The supervisor limits decisions to defined parameters around work expectations, quality standards, priorities and timing, and supervises works closely and/or within established policies/practices and guidelines, allowing minimal opportunity for deviation. Use your skills to make an impact Required Qualifications High School Diploma or GED 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a Customer Service background in Retail Hospitality, Call Centers. Must be passionate about contributing to an organization focused on improving patient experiences and care Excellent customer service and phone experience. Team player Knowledge of MS Office (Word, Excel, Outlook, Access). Preferred Qualifications: Value-based care model experience Knowledge of Medical Terminology Experience with EMR Systems (Electronic Medical Records) Bilingual in English and Spanish Additional Information: This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. Interview Format: HireVue: As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Benefits: Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including: Health benefits effective day 1 Paid time off, holidays, volunteer time and jury duty pay Recognition pay 401(k) retirement savings plan with employer match Tuition assistance Scholarships for eligible dependents Parental and caregiver leave Employee charity matching program Network Resource Groups (NRGs) Career development opportunities #LI-BL1 Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $38,000 - $45,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. + Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. + Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. + Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events. + Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. + Clearly communicates information about ChenMed clinical personnel to patients and other individuals. + Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. + Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. + Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. + Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. + Participates in daily and weekly huddles to provide details on patients. + Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. **_Other responsibilities may include:_** + Maintains the confidentiality of patients' personal information and medical records. + Reviews patients' personal and appointment information for completeness and accuracy. + Transmits correspondence by mail, email or fax. + Performs other duties as assigned and modified at manager's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Exceptional customer service skills and passion for serving others + Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems + Knowledge of ChenMed Medical products, services, standards, policies and procedures + Skilled in operating phones, personal computers, software and other basic IT systems + Ability to communicate with employees, patients and other individuals in a professional and courteous manner + Detail-oriented to ensure accuracy of reports and data + Outstanding verbal and written communication skills + Demonstrated strong listening skills + Positive and professional attitude + Knowledge of ChenMed Medical products, services, standards, policies and procedures + Proficient in Microsoft Office Suite products including Excel, Word and Outlook + Ability and willingness to travel locally and regionally up to 10% of the time + Spoken and written fluency in English **EDUCATION AND EXPERIENCE CRITERIA:** + High school diploma or equivalent education required + Graduation from a nationally accredited Medical Assistant program preferred + A minimum of 1 year of work experience in a medical clinic or similar environment required + BLS for Healthcare Providers preferred **PAY RANGE:** $14.3 - $20.42 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Full time: Monday - Friday 8:30a - 6p and Saturdays 8:30 - 3p $14 per hour BONUS Potential What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit Powered by JazzHR UUil7njSTO

Summary: The Workforce Group a LEMOINE company, is currently seeking organized, solution -focused individuals to serve as Front Desk Administrators in support of our Emergency Response Logistics Support Reservists Cadre Team. In this role, you will be responsible for managing the check -in and check -out process of linemen and field staff deployed to assist in disaster recovery operations. Front Desk Administrators serve as a critical point of contact for ensuring smooth hotel transitions, resolving rooming issues, and delivering a high standard of service to field personnel. These are seasonal positions and, if activated, will likely require travel on short notice, generally lasting from several days to a few weeks and possibly 30 days or more, depending on the disaster response needs. Ideal candidates for these missions will be available to deploy within 24 to 72 hours of notification. Location: Disaster Response Locations in Louisiana Duties and Responsibilities: Greet and assist deployed personnel during hotel check -in and check -out processes. Set up check -in areas, including tables, signage, and posted reminders for guests to pack their bags or prepare for departures. Distribute room keys and track assignments using digital or paper rosters. Maintain accurate lodging records and ensure real -time updates of occupancy data. Communicate directly with hotel staff to confirm reservations and resolve availability issues. Assist with locating alternate accommodations for linemen if hotels are over capacity. Provide guidance and clear instructions to incoming and outgoing personnel. Troubleshoot lodging -related problems and escalate complex issues to the logistics team when necessary. Support field operations by collaborating with logistics, administrative, and supervisory teams. Perform other job -related duties as assigned. Qualifications, Knowledge, Skills, and Abilities: A high school diploma or equivalent is required. Previous experience in hospitality, hotel operations, customer service, or logistics coordination is preferred. Candidates must be comfortable managing fast -paced interactions, solving lodging -related issues, and using technology to maintain accurate records. Strong administrative and organizational skills are required. Ability to remain professional, courteous, and helpful in high -demand environments. Problem -solving mindset with a focus on providing timely and effective solutions. Excellent verbal and written communication skills. Comfortable working irregular hours, including nights, weekends, and holidays during deployments. Proficiency with Microsoft Office and mobile communication tools is preferred. Valid driver's license and reliable transportation is required. ABOUT US The Workforce Group a LEMOINE company is a Great Place to Work Certified company. We are a team of dedicated professionals that pull together to meet the needs of communities partnering with federal, state, and local governments. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

Job DescriptionDescription Job Title: Office Receptionist Job Type: Full-time We are seeking a dedicated and friendly Office Receptionist to join our team! As the first point of contact for our clients and visitors, you will play a crucial role in creating a welcoming environment in our office. Your positive attitude and excellent communication skills will help ensure that everyone who enters interacts with professionalism and warmth. Key Responsibilities Greet and welcome guests as soon as they arrive at the office Answer, screen, and forward incoming phone calls Provide information to callers and take accurate messages Maintain a tidy and organized front desk area Manage appointment schedules and coordinate conference room bookings Handle incoming and outgoing mail and packages Skills, Knowledge and Expertise Proven work experience as a receptionist or in a related field Excellent verbal and written communication skills Strong organizational and multitasking abilities Proficient in Microsoft Office Suite and office management software Ability to work independently and as part of a team Professional appearance and demeanor Benefits Competitive salary Health, dental, and vision insurance Paid time off and holidays Opportunities for professional development and advancement

Receptionist Medical $16/HR - $20/HR, Gretna, LA Private Family Practice Full Time Position We Are Open: Monday - Friday 8 am - 6 pm, Sat 8 am - 12 Noon Plus Paid Overtime **** MUST Be Close By/ Local Person To Gretna, LA 70057 Medical Receptionist/Front Desk Full Time Position Benefit Package: Paid Health Insurance, Paid Holidays and Paid Vacation, Bonuses Plus Paid Over Time Sorry Must Be a Medical Receptionist NO New Grads Please Apply By CV or Resume

Job Description Are you comfortable talking to strangers? Are you a self-starter? Is being organized high on your priority list? If so, we think you'd be a great fit for us. We are looking for someone who can multi-task and prioritize projects in a timely manner. Someone who can communicate effectively with people from all different backgrounds, both written and verbally. Most importantly, we are looking for someone who values great customer service and client relationships the way we do. If you have a positive outlook on life, are flexible, committed to learning, and you love helping others, we would love to speak to you! About Us We are a locally owned physical therapy clinic in Metairie, Louisiana and have a strong wellness program which includes Pilates classes and private lessons. Our owners opened Tandem PT in June 2018 and have seen consistent growth ever since. Tandem PT believes in providing exceptional care and customer service to the people in our community so they can stay active and healthy throughout their life. We have a unique model that allows us to deeply understand our patients and the problems they need solved. This has allowed us to develop meaningful relationships and grow our practice largely through return patients, their friends and family. Visit our website **************** for more information. We have an increased client and patient load and are looking for the right person to help us deliver an exceptional customer experience for our patients. This goes significantly beyond what is offered by most health care facilities and is key to our patient satisfaction and continued growth. The right person is likely to have been working in a customer-facing environment and has a history of dealing with customers, answering questions on the phone and in person, and turning inquiries and leads into happy customers. The Role You will be responsible for managing a busy front desk and waiting room experience, meeting and greeting our patients, answering the phone, converting inquiries into paying patients or clients and ensuring that all of our customers are looked after and made to feel welcomed whenever they enter your world. Ultimately, your job is to help us grow the revenue of the clinic by booking in new patients who inquire about our services online, over the phone or in person and excelling at retaining those patients as lifelong customers of the business. You will do that by creating the type of customer service experience that people will be happy to pay for and just as happy to tell others about. Tasks: Communicate the value of our service (in person and over the phone) and be able to explain how what we do is worth the price we are asking Hold a lengthy (at least 15-20 minute) conversation with new patients/ prospects over the phone, ensuring patients are committed and bought into our service Successfully handle price objections Provide an exceptional waiting room environment for our patients, one that they'll look forward to coming back to Ensure people show up excited for their first appointment after scheduling Communicate with patients before, during and after appointments in order to ensure that satisfaction is being achieved Organize and plan all schedules - maximizing efficiency and revenue for the clinic as well as ensuring patient's and clients stick to their recommended frequency of care Foster deep relationships with patients Call insurance companies to verify benefits and assist with attaining additional authorizations as needed Perform clerical tasks that keep workflow organized and efficient. Skills: Be able to hold meaningful conversations with prospective patients on the phone for longer than 15 minutes Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking, will want to become a customer Provide a warm and welcoming greeting to patients when they arrive in the clinic Organization and planning Follow through on commitments to customers, prospects and co-workers Communicate with customers and co-workers clearly, respectfully and timely Be able to multi-task while ensuring cycles are being completed Quickly and proficiently understand and absorb new information Must have attention to detail Persistence Proactivity and initiative Alertness Resourcefulness What we will do for you: Provide ongoing training and support in the field of customer service, sales and front desk administration Give you an amazing environment to work in that includes working with a team of wonderful and very supportive staff as well as very friendly customers Opportunity to develop and grow in a team that is value driven and strongly encourages personality-based service Competitive salary with a chance to earn even more as we grow as a result of your impact Powered by JazzHR 6UiGnNzJaQ

The front desk receptionist performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, record-keeping and will be responsible for the first impression we make. Responsibilities Answer the phone in a timely manner, take messages, and redirect calls to appropriate offices. Keep front desk tidy and presentable with all necessary material. Keep an agenda of everyone's meetings during the week. Complete procedures when guests arrive and leave. Copy, file, organize, and maintain paper or electronic documents and records; update when necessary. Monitor office supplies and place orders when necessary. Receive letters/packages and directs to appropriate personnel. Performs various clerical functions as directed. Receptionist Top Skills & Proficiencies Bilingual Spanish/English Knowledge of administrative and clerical procedures. Excellent phone skills and computer skills. Excellent organizational and multitasking abilities. Excellent communication and organizational skills. Able to deal with complaints and give accurate information. A customer-oriented approach is essential.

Front Desk Coordinator - Full-Time Company: Monarch Medical Management Monarch Medical Management is an integrated medical facility dedicated to providing the community with comprehensive specialty services, including progressive chiropractic care. Our mission is to deliver the highest level of care and compassion in a personalized setting. We are a full-service provider of bone, joint, and muscle care. We are currently seeking a professional, service-oriented Front Desk Coordinator to join our fast-paced chiropractic practice in Mandeville. As the first point of contact, you will play a critical role in creating a welcoming and supportive environment for our patients. Schedule: This is a full-time position with the following hours: Monday, Wednesday, Thursday: 8:45 AM - 6:00 PM Tuesday: 6:45 AM - 4:00 PM Friday: 8:45 AM - 4:00 PM Saturdays: As needed Key Responsibilities: Greet and assist patients and visitors in a courteous, professional manner Answer incoming calls promptly and direct appropriately Collect co-pays and balances; explain financial obligations to patients Register and update patient information; verify insurance eligibility Schedule appointments and manage provider calendars Ensure efficient patient flow and timely communication with clinical staff Maintain patient records and ensure availability of treatment information Uphold privacy and confidentiality protocols (HIPAA compliance) Provide translation for Spanish-speaking patients (preferred) Cross-train with medical assistant duties as needed Perform additional administrative duties as assigned Qualifications: High school diploma or equivalent; some college preferred Minimum 2 years of customer service or front desk experience, preferably in a healthcare setting Bilingual (Spanish) is a plus Strong organizational, communication, and multitasking skills Positive, professional attitude with attention to detail Benefits: Health, Dental, and Vision Insurance (eligible after 60 days) Continued Education Programs Paid Time Off (PTO) and Paid Holidays Retirement Plans Monarch Medical Management is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. View all jobs at this company

The Release of Information (ROI) Clerk is responsible for processing requests for patient health information in accordance with federal and state laws, hospital policies, and the Health Insurance Portability and Accountability Act (HIPAA). The ROI Clerk ensures timely, accurate, and secure release of medical records while maintaining confidentiality and supporting the overall operations of the Health Information Management (HIM) department. Essential Duties and Responsibilities Review and process requests for medical records from patients, healthcare providers, attorneys, insurance companies, and government agencies. Verify requestor identity and ensure all authorizations meet HIPAA and organizational compliance standards. Retrieve, scan, and prepare records for release from electronic health record (EHR) systems (Cerner and CPSI). Log, track, and document all requests and disclosures in accordance with department policies. Protect patient confidentiality by following privacy and security policies and promptly reporting any potential breaches. Provide excellent customer service to patients and requestors regarding status of requests or documentation requirements. Collaborate with HIM staff to ensure records are complete and accurate before release. Maintain knowledge of state and federal release of information laws, hospital policies, and HIM best practices. Assist with subpoena processing and legal record requests as directed. Perform quality assurance checks to ensure accuracy and timeliness of released information. Support other HIM functions as needed, including scanning, indexing, and record retrieval. Answers all external and internal calls regarding medical records and handles/responds to all requests within defined timeframe. Complies with federal HIPAA regulations for the privacy and security of patient information and ensure proper handling of sensitive and/or confidential information. Coordinates off-site record storage process, including preparing medical records for off-site storage, maintain an inventory of records stored off-site, and ensuring that destruction is according to state standards. Assists in the performance of functions relating to the filing, retrieval, and monitoring of medical records. Provides excellent customer service and maintain good working relationships within the department and with other departments. Performs other day-to-day operational assignments as needed. Core Competencies Action Orientation - Targets and achieves results, overcomes obstacles, accepts responsibility, establishes standards and responsibilities, creates a results-oriented environment, and follows through on actions. Communications - Communicates well both verbally and in writing. Effectively conveys and shares information and ideas with others. Listens carefully and understands various viewpoints. Presents ideas clearly and concisely and understands relevant detail in presented information. Creativity/Innovation - Generates novel ideas and develops or improves existing and new systems that challenge the status quo, takes risks, and encourages innovation. Critical Judgment - Possesses the ability to define issues and focus on achieving workable solutions. Consistently does the right thing by performing with reliability. Customer Orientation - Listens to customers, builds customer confidence, increases customer satisfaction, ensures commitments are met, sets appropriate customer expectations, and responds to customer needs. Interpersonal Skills - Effectively and productively engages with others and establishes trust, credibility, and confidence with others. Leadership - Motivates, empowers, inspires, collaborates with, and encourages others. Builds consensus when appropriate. Focuses team members on common goals. Teamwork - Knows when and how to attract, develop, reward, and utilize teams to optimize results. Acts to build trust, inspire enthusiasm, encourage others, and help resolve conflicts and develop consensus in creating high-performance teams. Professional Requirements Meets dress code standards and adheres to policies. Completes annual education requirements. Maintains regulatory requirements. Always maintains patient confidentiality. Reports to work on time and as scheduled, completes work within designated time. Wears identification while on duty, uses computerized punch time system correctly. Completes in-services and returns in a timely fashion. Attends annual review and department in-services, as scheduled. Attends staff meetings annually, reads and returns all monthly staff meeting minutes. Represents the organization in a positive and professional manner. Actively participates in performance improvement and continuous quality improvement (CQI) activities. Complies with all organizational policies regarding ethical business practices. Communicates the mission, ethics and goals of the hospital, as well as the focus statement of the department. Promotes professional growth of subordinates by sharing knowledge and/or directing them to sources if information appropriate to given situation. Utilizes journals, books, etc. to learn and/or improve new techniques and equipment. Assists other staff members in performing any duty that enhances the delivery of patient care. Regulatory Requirements Education: High school diploma. Experience: Two (2) years or more experience in medical records/health information management or healthcare office setting. Release of Information, Medical Records, and HIM experience strongly desired. Skills Excellent communication skills both verbal and written. Strong interpersonal skills. Able to establish good customer relationships with trust and respect both internally and externally. Knowledge of Microsoft Word, Excel, and Outlook is preferred. Knowledge of HIPAA and patient confidentiality. Attention to detail and ability to perform duties with accuracy required. Ability to learn on the job and retain information gathered through training required. Must be able to learn new tasks that relate to the position. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires repetitive motions, standing, walking, bending, kneeling and stooping all day. The employee must frequently lift or move items weighing up to 50 pounds. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. View all jobs at this company

The Front Desk Coordinator serves as the first point of contact for patients and visitors, ensuring a professional and welcoming clinic experience. This role supports providers and clinic staff with scheduling, patient check-in and check-out, medical record management, and general administrative tasks. Additional responsibilities include assisting with patient flow, communicating with patients about appointments and financial obligations, collecting payments as needed, and providing Spanish translation when applicable. Hours Clinical Hours (Metairie Clinic): Tuesdays: 6:45 AM - 3:00 PM Wednesdays: 6:45 AM - 3:00 PM Fridays: 5:45 AM - 2:00 PM Clinical days may fluctuate based on clinic needs. Non-Clinical Hours: Monday through Friday, 8:00 AM - 5:00 PM

Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Your special skills: We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: Basic knowledge of Microsoft Office Ability build rapport with patients Ability to establish and maintain good working relationships with patients and coworkers The Perks: In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization! Apply today!

Dental Front Desk Treatment Coordinator Schedule: M: 8am to 4pm, T-Th: 8am to 5pm, F: 8am to 3pm Benefits: Medical, In House Dental, Vision, Paid Time Off, 401k (match) About Us We are a patient-centered dental practice committed to delivering exceptional care in a welcoming environment. Our team values professionalism, compassion, and efficiency, and we are looking for a dedicated Treatment Coordinator to join our front desk team. Responsibilities Patient scheduling and check-in: Manage appointments, greet patients warmly, and ensure smooth office flow. Treatment coordination: Present treatment plans, explain procedures, and answer patient questions with clarity and empathy. Insurance verification: Confirm coverage, submit claims, and help patients understand financial options. Payment processing: Collect co-pays, set up payment plans, and maintain accurate records. Administrative support: Handle phone calls, emails, and maintain patient files in compliance with HIPAA standards. Qualifications Experience in dental or medical front desk Experience in Dentrix required Strong communication and customer service skills Knowledge of dental terminology and insurance processes Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental) Ability to multitask and stay organized in a fast-paced environment

We are looking for a Front Desk Auxiliary to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year. JOB PURPOSE: The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible. ESSENTIAL FUNCTIONS: Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily Ensure patients are comfortable while in the office Answer patients' routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable) Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding account balances Inventory and order office supplies and forms as instructed Mail accurate and timely reports, invoices and correspondence to the accounting and management service providers Answer incoming telephone calls and provide information to patients in a courteous and professional manner; enter all information on the Patient Inquiry Log and follow up as needed to encourage potential patients to visit the office Consistently provide the Practice Owner/Managing Dentist and the assigned Manager Practice Excellence with a copy of the log weekly Tally time sheets in an accurate and timely manner for the dentist; collect completed timesheets for all staff members for the dentist approval and signature and fax to Affordable Care Payroll Department Maintain a clean and neat reception area and waiting room; ensure patient restrooms are kept clean and stocked; dust the furniture as needed May perform chair-side assisting as needed Perform miscellaneous job-related duties as assigned Minimal travel may be required for training and/or continuing education purposes Other duties as assigned Educational Requirements: Must have 2 - 5 years' experience working in a dental office (including patient scheduling) GENERAL KNOWLEDGE, SKILLS & ABILITIES: Strong organization skills Ability to work in a high volume, fast paced environment Ability to multi-task Leadership skills/experience Dentrix experience preferred CareCredit experience preferred Experience (or formal training) consisting of chair-side assisting with oral surgery preferred for training purposes

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The medical receptionist is dedicated to providing VIP customer service to every patient and customer who enters the center. Through adherence of established center guidelines and standards, the incumbent in this role is responsible for providing the best solutions and options for our patients in support of the overall center experience. He/she plays a vital role in ensuring that all of our patients and their family members have a pleasant and memorable experience every visit and with every interaction. The medical receptionist is accountable for precisely entering patient data and setting up accounts, and for establishing and maintaining strong professional working relationships with internal work partners. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + patient check-in process is customer-centric and seamless. Confirms that all intake procedures, guidelines and regulations are adhered to. + Greets and welcomes patients and families into the Center. + Serve as first point of contact and resolution for patient issues/concerns/disputes. + Prepares the center for patient/customer arrivals. Ensures it's clean, organized, sanitized and visually appealing. + Guides and supports Care Facilitators with HEDIS initiatives to ensure patients with gaps are appropriately scheduled. + Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensures scheduling gaps are attended to and closed in a timely manner. + Reviews ENS notifications and ensures patients receive follow up from their Care Team. + Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed. + Authorized to adjust patient charts with regard to co-payments. + Collects co-payments, reconciles charges and submits them to the Center Manager for deposit. + Prints Patient Check-in Board for billing. Prints CPA report and ensure missing items are followed up on. + Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient's medical record and followed up on by the appropriate discipline. + Troubleshoots Dashboard, phone, and computer issues. + Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained. **KNOWLEDGE, SKILLS AND ABILITIES:** + This is an intermediate level, customer service-focused position working directly with patients and their families in one of ChenMed's medical centers + Fundamental knowledge and understanding of standard medical office practices, procedures processes, functions, and techniques + Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems + Skilled in operating phones, personal computers, software and other basic IT systems + Outstanding verbal and written communication skills + Demonstrated strong listening skills + Good critical thinking skills, decisive judgment and the ability to work with minimal supervision + Ability to communicate with employees, patients and other individuals in a professional and courteous manner + Ability to effectively perform in a fast-paced environment + Detail-oriented to ensure accuracy of reports and data + Friendly, professional, courteous and positive disposition + Familiarity with Dashboard + Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software + Ability and willingness to travel locally, regionally and nationwide up to 10% of the time + Spoken and written fluency in English **EDUCATION AND EXPERIENCE CRITERIA:** + High school diploma or equivalent education required. + A minimum of 1 year of work experience in a medical clinic or similar environment required. + Working knowledge of medical insurance and/or knowledge of electronic medical record highly desired. **PAY RANGE:** $14.3 - $20.42 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Full time: Monday - Friday 8:30a - 6p and Saturdays 8:30 - 3p $14 per hour BONUS Potential What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit

Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Dental or Orthodontic experience preferred. Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Your special skills: We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: High School Diploma or equivalent required One (1) year of administrative experience preferred Bilingual a plus, but not required The Perks: In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization! Apply today!

We are looking for a Front Desk Auxiliary to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year. JOB PURPOSE: The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible. ESSENTIAL FUNCTIONS: Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily Ensure patients are comfortable while in the office Answer patients' routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable) Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding account balances Inventory and order office supplies and forms as instructed Mail accurate and timely reports, invoices and correspondence to the accounting and management service providers Answer incoming telephone calls and provide information to patients in a courteous and professional manner; enter all information on the Patient Inquiry Log and follow up as needed to encourage potential patients to visit the office Consistently provide the Practice Owner/Managing Dentist and the assigned Manager Practice Excellence with a copy of the log weekly Tally time sheets in an accurate and timely manner for the dentist; collect completed timesheets for all staff members for the dentist approval and signature and fax to Affordable Care Payroll Department Maintain a clean and neat reception area and waiting room; ensure patient restrooms are kept clean and stocked; dust the furniture as needed May perform chair-side assisting as needed Perform miscellaneous job-related duties as assigned Minimal travel may be required for training and/or continuing education purposes Other duties as assigned Educational Requirements: Must have 2 - 5 years' experience working in a dental office (including patient scheduling) GENERAL KNOWLEDGE, SKILLS & ABILITIES: Strong organization skills Ability to work in a high volume, fast paced environment Ability to multi-task Leadership skills/experience Dentrix experience preferred CareCredit experience preferred Experience (or formal training) consisting of chair-side assisting with oral surgery preferred for training purposes