Visitor services specialist vs service manager

Differences between visitor services specialist and service manager duties and responsibilities

Visitor services specialist example responsibilities.

• Manage a caseload TANF clients, assess clients eligibility to receive benefits, assist with placement of clients in various programs.
• Review applicant documentation to determine eligibility for state and federal aid programs, including Medicaid, food stamps and emergency assistance.
• Review applicant documentation to determine eligibility for state and federal aid programs, including Medicaid, food stamps and emergency assistance.

Service manager example responsibilities.

• Manage compliance with all safety requirements to meet OSHA regulations.
• Manage a staff of eight employees and maintain oversight of all departments and staff.
• Utilize ADP software to prepare contract estimates, manage client and vehicle records, and time management.
• Lead and consult in several projects which lead to the justification and approval of new ERP platform implementation.
• Supervise employees and operations as well as coordinating third party vendors, manage logistics, operate and maintain all equipment.
• Coordinate with training department to achieve and maintain the necessary skills within the region to achieve operating goals and KPIs.
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