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Workforce services supervisor vs client service supervisor

The differences between workforce services supervisors and client service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a workforce services supervisor and a client service supervisor. Additionally, a workforce services supervisor has an average salary of $58,513, which is higher than the $48,789 average annual salary of a client service supervisor.

The top three skills for a workforce services supervisor include customer care, IEX and center management. The most important skills for a client service supervisor are background checks, customer satisfaction, and cash handling.

Workforce services supervisor vs client service supervisor overview

Workforce Services SupervisorClient Service Supervisor
Yearly salary$58,513$48,789
Hourly rate$28.13$23.46
Growth rate6%10%
Number of jobs68,16375,154
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 63%
Average age4747
Years of experience66

Workforce services supervisor vs client service supervisor salary

Workforce services supervisors and client service supervisors have different pay scales, as shown below.

Workforce Services SupervisorClient Service Supervisor
Average salary$58,513$48,789
Salary rangeBetween $37,000 And $91,000Between $34,000 And $68,000
Highest paying City-Toms River, NJ
Highest paying state-New Jersey
Best paying company-Essence Global
Best paying industry-Media

Differences between workforce services supervisor and client service supervisor education

There are a few differences between a workforce services supervisor and a client service supervisor in terms of educational background:

Workforce Services SupervisorClient Service Supervisor
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Workforce services supervisor vs client service supervisor demographics

Here are the differences between workforce services supervisors' and client service supervisors' demographics:

Workforce Services SupervisorClient Service Supervisor
Average age4747
Gender ratioMale, 48.1% Female, 51.9%Male, 32.7% Female, 67.3%
Race ratioBlack or African American, 8.9% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 5.3% White, 60.9% American Indian and Alaska Native, 0.6%Black or African American, 9.7% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.7% White, 60.3% American Indian and Alaska Native, 0.7%
LGBT Percentage8%8%

Differences between workforce services supervisor and client service supervisor duties and responsibilities

Workforce services supervisor example responsibilities.

  • Manage Sarbanes-Oxley application compliance requirements.
  • Collaborate with management to assess the business needs, prioritize and submit state Medicaid applications with credentialing documentation.
  • Manage Sarbanes-Oxley application compliance requirements.

Client service supervisor example responsibilities.

  • Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
  • Follow up with patients and HHA when incidents occur.
  • Conduct onsite safety inspection of entire work area and surroundings.
  • Conduct interviews and translate (English-Spanish) in-branch or onsite.
  • Collect, analyze and input various data, using ADP system and the ADVANT system.
  • Chair monthly utilization management meetings with service coordinators to ensure accurate billing and maintain a cost effective budget for participants.
  • Show more

Workforce services supervisor vs client service supervisor skills

Common workforce services supervisor skills
  • Customer Care, 42%
  • IEX, 15%
  • Center Management, 11%
  • Employment Services, 10%
  • Business Model, 5%
  • Time Monitoring, 5%
Common client service supervisor skills
  • Background Checks, 12%
  • Customer Satisfaction, 11%
  • Cash Handling, 6%
  • Client Orders, 6%
  • Patients, 5%
  • Corrective Action, 5%

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