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Workforce services supervisor vs guest service supervisor

The differences between workforce services supervisors and guest service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a workforce services supervisor and a guest service supervisor. Additionally, a workforce services supervisor has an average salary of $58,513, which is higher than the $34,413 average annual salary of a guest service supervisor.

The top three skills for a workforce services supervisor include customer care, IEX and center management. The most important skills for a guest service supervisor are reservations, front desk operations, and POS.

Workforce services supervisor vs guest service supervisor overview

Workforce Services SupervisorGuest Service Supervisor
Yearly salary$58,513$34,413
Hourly rate$28.13$16.54
Growth rate6%-4%
Number of jobs68,16339,559
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 55%
Average age4747
Years of experience66

Workforce services supervisor vs guest service supervisor salary

Workforce services supervisors and guest service supervisors have different pay scales, as shown below.

Workforce Services SupervisorGuest Service Supervisor
Average salary$58,513$34,413
Salary rangeBetween $37,000 And $91,000Between $27,000 And $42,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-NBCUniversal
Best paying industry-Retail

Differences between workforce services supervisor and guest service supervisor education

There are a few differences between a workforce services supervisor and a guest service supervisor in terms of educational background:

Workforce Services SupervisorGuest Service Supervisor
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCornell University

Workforce services supervisor vs guest service supervisor demographics

Here are the differences between workforce services supervisors' and guest service supervisors' demographics:

Workforce Services SupervisorGuest Service Supervisor
Average age4747
Gender ratioMale, 48.1% Female, 51.9%Male, 43.7% Female, 56.3%
Race ratioBlack or African American, 8.9% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 5.3% White, 60.9% American Indian and Alaska Native, 0.6%Black or African American, 9.8% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between workforce services supervisor and guest service supervisor duties and responsibilities

Workforce services supervisor example responsibilities.

  • Manage Sarbanes-Oxley application compliance requirements.
  • Collaborate with management to assess the business needs, prioritize and submit state Medicaid applications with credentialing documentation.
  • Manage Sarbanes-Oxley application compliance requirements.

Guest service supervisor example responsibilities.

  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Develop and implement department training, policies and procedures on the POS system.
  • Perform closing operations, including reconciliation of each employee's POS cash and credit sales receipts with sales reports.
  • Analyze resort inventory requirements and assure that all reservations and other requests are accommodate to the highest efficiency levels possible.
  • Provide billing company medical record documentation to support professional and global CPT codes.

Workforce services supervisor vs guest service supervisor skills

Common workforce services supervisor skills
  • Customer Care, 42%
  • IEX, 15%
  • Center Management, 11%
  • Employment Services, 10%
  • Business Model, 5%
  • Time Monitoring, 5%
Common guest service supervisor skills
  • Reservations, 27%
  • Front Desk Operations, 9%
  • POS, 8%
  • Guest Rooms, 4%
  • Guest Satisfaction, 4%
  • Payroll, 3%

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Updated January 8, 2025

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