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Workforce services supervisor vs support supervisor

The differences between workforce services supervisors and support supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a workforce services supervisor and a support supervisor. Additionally, a workforce services supervisor has an average salary of $58,513, which is higher than the $47,047 average annual salary of a support supervisor.

The top three skills for a workforce services supervisor include customer care, IEX and center management. The most important skills for a support supervisor are excellent interpersonal, customer service, and training materials.

Workforce services supervisor vs support supervisor overview

Workforce Services SupervisorSupport Supervisor
Yearly salary$58,513$47,047
Hourly rate$28.13$22.62
Growth rate6%10%
Number of jobs68,16396,546
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 55%
Average age4747
Years of experience66

Workforce services supervisor vs support supervisor salary

Workforce services supervisors and support supervisors have different pay scales, as shown below.

Workforce Services SupervisorSupport Supervisor
Average salary$58,513$47,047
Salary rangeBetween $37,000 And $91,000Between $31,000 And $69,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Cisco
Best paying industry-Technology

Differences between workforce services supervisor and support supervisor education

There are a few differences between a workforce services supervisor and a support supervisor in terms of educational background:

Workforce Services SupervisorSupport Supervisor
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Workforce services supervisor vs support supervisor demographics

Here are the differences between workforce services supervisors' and support supervisors' demographics:

Workforce Services SupervisorSupport Supervisor
Average age4747
Gender ratioMale, 48.1% Female, 51.9%Male, 51.8% Female, 48.2%
Race ratioBlack or African American, 8.9% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 5.3% White, 60.9% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.3% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between workforce services supervisor and support supervisor duties and responsibilities

Workforce services supervisor example responsibilities.

  • Manage Sarbanes-Oxley application compliance requirements.
  • Collaborate with management to assess the business needs, prioritize and submit state Medicaid applications with credentialing documentation.
  • Manage Sarbanes-Oxley application compliance requirements.

Support supervisor example responsibilities.

  • Lead the planning and implementation of APPLIX, a call tracking software product on SQL.
  • Manage and maintain various departmental desktops, procedures, tip sheets, reports and inventories using SharePoint.
  • Manage budget allocation, reimbursement, and payroll deductions
  • Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
  • Work with ICD-9 and CPT code.
  • Develop and maintain local ISO standards compliance document.
    • Show more

Workforce services supervisor vs support supervisor skills

Common workforce services supervisor skills
  • Customer Care, 42%
  • IEX, 15%
  • Center Management, 11%
  • Employment Services, 10%
  • Business Model, 5%
  • Time Monitoring, 5%
Common support supervisor skills
  • Excellent Interpersonal, 18%
  • Customer Service, 12%
  • Training Materials, 5%
  • Patients, 4%
  • Performance Evaluations, 4%
  • Direct Supervision, 4%

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Updated January 8, 2025

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