Yeoman vs call center supervisor

The differences between yeomen and call center supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a yeoman and a call center supervisor. Additionally, a yeoman has an average salary of $51,457, which is higher than the $35,300 average annual salary of a call center supervisor.

The top three skills for a yeoman include administrative functions, word processing and administrative procedures. The most important skills for a call center supervisor are strong customer service, patients, and customer care.

Yeoman vs call center supervisor overview

	Yeoman	Call Center Supervisor
Yearly salary	$51,457	$35,300
Hourly rate	$24.74	$16.97
Growth rate	7%	6%
Number of jobs	370	217,633
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 34%	Bachelor's Degree, 45%
Average age	47	47
Years of experience	6	6

Yeoman vs call center supervisor salary

Yeomen and call center supervisors have different pay scales, as shown below.

	Yeoman	Call Center Supervisor
Average salary	$51,457	$35,300
Salary range	Between $35,000 And $74,000	Between $23,000 And $53,000
Highest paying City	-	New York, NY
Highest paying state	-	Hawaii
Best paying company	-	Spectrum
Best paying industry	-	Finance

Differences between yeoman and call center supervisor education

There are a few differences between a yeoman and a call center supervisor in terms of educational background:

	Yeoman	Call Center Supervisor
Most common degree	Bachelor's Degree, 34%	Bachelor's Degree, 45%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Yeoman vs call center supervisor demographics

Here are the differences between yeomen' and call center supervisors' demographics:

	Yeoman	Call Center Supervisor
Average age	47	47
Gender ratio	Male, 59.2% Female, 40.8%	Male, 39.9% Female, 60.1%
Race ratio	Black or African American, 11.9% Unknown, 4.7% Hispanic or Latino, 17.4% Asian, 5.1% White, 60.3% American Indian and Alaska Native, 0.6%	Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.1% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between yeoman and call center supervisor duties and responsibilities

Yeoman example responsibilities.

Manage the dis-enrollment spreadsheet for the USCG reserve training program and inform employees when they can reapply for a school.
Restructure, decentralize payroll and purchasing; achieve more productive use of headquarters staff; assume increased responsibilities without staff additions.
Organize, schedule and conduct seminars on DOD equal opportunity and sexual harassment training.
Conduct training and assist sailors with require training materials.
Organize the logistics of speaking engagements and arrange numerous ceremonies.
Conduct orientation classes for newly enlist reservists using PowerPoint presentation.

Call center supervisor example responsibilities.

Lead team through tactical military operations training focuse on leadership strategy and survival in vary deployment locations across the globe.
Develop and implement workforce team to monitor and adjust FTE s according to forecast.
Answer questions regarding health insurance, while maintaining knowledge of HIPAA laws, and healthcare laws.
Provide oversight and direction to the employees in the business in accordance with the organization's policies and procedures.
Solve problems with patrons and coworkers -sustain cleanliness of work environment -maintain safety and order (CPR and a certified )
Facilitate training of maintenance administrators by developing PowerPoint materials.

Yeoman vs call center supervisor skills

Common yeoman skills

Administrative Functions, 9%
Word Processing, 8%
Administrative Procedures, 8%
Legal Proceedings, 6%
Office Machines, 6%
Travel Arrangements, 6%

Common call center supervisor skills

Strong Customer Service, 21%
Patients, 7%
Customer Care, 6%
Technical Support, 5%
Customer Inquiries, 4%
Customer Satisfaction, 4%