Yeoman vs customer service supervisor

Differences between yeoman and customer service supervisor duties and responsibilities

Yeoman example responsibilities.

• Manage the dis-enrollment spreadsheet for the USCG reserve training program and inform employees when they can reapply for a school.
• Restructure, decentralize payroll and purchasing; achieve more productive use of headquarters staff; assume increased responsibilities without staff additions.
• Organize, schedule and conduct seminars on DOD equal opportunity and sexual harassment training.
• Conduct training and assist sailors with require training materials.
• Organize the logistics of speaking engagements and arrange numerous ceremonies.
• Conduct orientation classes for newly enlist reservists using PowerPoint presentation.
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Customer service supervisor example responsibilities.

• Manage customer relationships and acting Salesforce administrator.
• Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
• Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
• Perform employee monthly/annual reviews/evaluations, payroll, and disciplinary actions.
• Develop service and performance management standards, facilitating exceptional patient experiences for patients and families of the medical center.
• Give estimates on installation of windows and doors.
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