Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between account processors and account specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an account processor, becoming an account specialist takes usually requires 6-12 months. Additionally, an account specialist has an average salary of $42,586, which is higher than the $37,924 average annual salary of an account processor.
The top three skills for an account processor include customer service, customer accounts and data entry. The most important skills for an account specialist are customer service, patients, and account management.
| Account Processor | Account Specialist | |
| Yearly salary | $37,924 | $42,586 |
| Hourly rate | $18.23 | $20.47 |
| Growth rate | -5% | -8% |
| Number of jobs | 81,434 | 116,010 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 54% |
| Average age | 51 | 46 |
| Years of experience | 6 | 12 |
Account processors are professionals who are responsible for performing various tasks that are related to the processing of client accounts. These processors specialize in maintaining complex customer accounts while working with their clients to update any changes of information in their accounts. They are required to prepare contracts for bank customers and input all the needed data and credit limitations into the bank's systems. Account processors must also perform accounting duties such as preparing financial statements and reconciling general ledger balances.
An account specialist is responsible for reaching out to customers or potential clients through calls, emails, and other forms of correspondence to secure sales and strengthen business relations. An account specialist may also perform other tasks such as arranging appointment schedules with clients, providing price quotes and responding to further inquiries, process orders, generating sales leads, and handling complaints and resolving issues. Furthermore, an account specialist may also be involved in developing strategies, finding new opportunities, producing and completing necessary documents, and preparing reports, all in adherence to the company's policies and regulations.
Account processors and account specialists have different pay scales, as shown below.
| Account Processor | Account Specialist | |
| Average salary | $37,924 | $42,586 |
| Salary range | Between $28,000 And $50,000 | Between $28,000 And $62,000 |
| Highest paying City | Binghamton, NY | Washington, DC |
| Highest paying state | New York | Virginia |
| Best paying company | Republic Services | Microsoft |
| Best paying industry | Utilities | Finance |
There are a few differences between an account processor and an account specialist in terms of educational background:
| Account Processor | Account Specialist | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 54% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between account processors' and account specialists' demographics:
| Account Processor | Account Specialist | |
| Average age | 51 | 46 |
| Gender ratio | Male, 25.0% Female, 75.0% | Male, 32.2% Female, 67.8% |
| Race ratio | Black or African American, 6.9% Unknown, 4.0% Hispanic or Latino, 14.7% Asian, 6.6% White, 67.1% American Indian and Alaska Native, 0.6% | Black or African American, 13.2% Unknown, 4.1% Hispanic or Latino, 17.8% Asian, 3.7% White, 60.8% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 7% | 8% |