Account representative jobs in Mississippi - 714 jobs

The Insurance Claims Coordinator reviews, handles and takes appropriate action on all unpaid third party insurance claims in excess of 30 days since file date, giving special consideration to large and/or older claims. He/She handles matters relating to account audits by insurance third party audit firms; works closely with insurance billers, medical records, registration, ancillary departments and business office personnel. The Insurance Claims Coordinator is responsible for follow up of designated insurance accounts, finalization of insurance matters, and audit matters regarding certain claims. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned. / Full-Time / 8am to 4:30pm / 2809 Denny Ave Pascagoula, Mississippi, 39581 United States Position Overview: The Insurance Claims Coordinator reviews, handles and takes appropriate action on all unpaid third party insurance claims in excess of 30 days since file date, giving special consideration to large and/or older claims. He/She handles matters relating to account audits by insurance third party audit firms; works closely with insurance billers, medical records, registration, ancillary departments and business office personnel. The Insurance Claims Coordinator is responsible for follow up of designated insurance accounts, finalization of insurance matters, and audit matters regarding certain claims. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned. Education: High school graduate or equivalent required. License: N/A Certification: N/A Experience: A minimum of two (2) years' patient accounting and insurance experience preferred. Experience in a hospital or healthcare setting preferred. Reports to: Director of Collaborative Care Network Supervises: None Physical Demands: Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using repetitive motions: substantial movements of the wrists, hands and/or fingers while operating standard office equipment such as computer keyboard copier and 10-key. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to work for extended periods of time without experiencing undue fatigue. Mental Demands: Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have strong analytical and interpersonal skills. Special Demands: Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.). Must have intermediate knowledge of MS Outlook, Word, Excel, and PowerPoint. Must possess knowledge of all Revenue Cycle functions in hospital settings and medical terminology; and, a thorough knowledge of state and federal laws, as they apply. Experience navigating within an Electronic Medical Record (EMR).

Secretarial/Clerical/Business Office Clerk District: Hattiesburg Public School District

We are seeking a detail-oriented Medical Billing Specialist with a focus on Accounts Receivable to support our in-house revenue cycle operations. This role involves overseeing the full AR process for multiple Rural Health Clinics, including timely and accurate billing of Part A and Part B services. You'll be joining a collaborative, supportive team at our company headquarters. Primary Responsibilities Core duties emphasize Accounts Receivable functions across the entire billing cycle: Daily claim submission to insurance payers; Research and resolve denied, rejected, or no-response claims, including correction and appeals; Follow up on unpaid or underpaid claims in a timely and persistent manner to ensure resolution and maximize reimbursement; Maintain updated patient and insurance data in billing software to ensure claims are accurate and up to date; Collaborate with team leads and supervisors on reimbursement issues, trends in denials, or workflow improvements; Respond to requests for medical records and additional claim documentation as needed; Assist with reporting and documentation related to collections, AR trends, and key performance indicators (KPIs). Qualifications Required Experience: Minimum 2 years of medical billing experience Strong working knowledge of the full AR lifecycle within a healthcare setting Education/Certification: High school diploma or GED (required) Preferred certifications: CCS, CCSP, CPC, CPC-P, RHIA, COC Preferred: Associate degree or higher in Health Information Management, Healthcare Administration, or related field Skills and Competencies: Proficient in billing both electronic and paper claims Strong understanding of ICD-10, CPT/HCPCS coding, and modifier usage Ability to interpret insurance guidelines for Medicare, Medicaid, and commercial payers Skilled in EHR/EMR navigation, payor portals, and billing software Strong phone communication and problem-solving skills for working denials and collections Familiarity with payor bundling/unbundling rules, medical necessity criteria, and common denial reasons

Responsive recruiter Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Free uniforms Health insurance Paid time off Profit sharing Tuition assistance Vision insurance Teller/Account Services Representative SUMMARY/OBJECTIVE:Under the direction and supervision of the Account/Card Services Supervisor, this role is responsible for providing support to account holders, branches, Sunbelt Account Experts and My Teller Plus. The key areas of responsibility of this role include providing operational guidance and support, handling incoming account holder requests and escalations. The Account Services Representative will ensure that all interactions with members and staff are handled with high-quality performance standards; ensuring optimal customer service, integrity and profitability. The Representative maintains a strong and positive working environment and takes initiative. Should be able to explain products' and services and their values, benefits, features, rates and fees to account holders, while ensuring the highest quality of service. All Account Service Representatives should also be able to learn as needed and operate an ITM (Interactive Teller Machine). Must stay current with credit union membership requirements, deposit products, services, loan products, and marketing campaigns. Must maintain consistent, in-depth knowledge of Credit Union products and services, policies and procedures, operations, systems and general banking regulations. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answers an average of 80% of the share of calls inbound calls daily with emphasis on exceptional customer service and accuracy of data input. Maintain the company set guideline to average call length of 2.5 minutes. Listen effectively to account holder requests and offer solutions to meet the account holder's needs. Process various types of account holder requests and serve membership by providing excellent service and information in a pleasant, professional, and efficient manner via telephone, email or other correspondence. Explain monthly statements, research account history, resolve account holder problems and process account corrections. Aid regarding plastic cards including placing orders for new cards, researching card transactions, blocking cards and troubleshooting malfunctioning cards. Accepts account holder requests for wire transfers within policy. Assists account holders with Home/Cloud Banking issues. Provide account holders with forms by mail or e-Documents necessary to transact business at the Credit Union. Opens new memberships via the online membership portal. Cross-sell all services offered by the Credit Union. Research and respond to account holder inquiries and requests via phone, email and live Internet Chat. Serve as a subject matter expert to branch employees. Assist branch employees with research and problem resolution. Open accounts via mail or internet requests. Process ATM and mobile deposit checks Takes loan and credit card payments over the phone via SWBC. Effectively access reports and resolve issues Understand and is accountable for executing all job functions in a way that is consistent with all requirements of BSA, OFAC and the USA Patriot Act/Customer Identification Act (CIP). Note: Failure to comply with requirements may be subject to strong disciplinary action, up to and including termination by the credit union, as well as, civil and criminal penalties. Keep work areas clean and organized. Other duties/projects as assigned. ITM (Interactive Teller Machine) When operating the ITM, the Account Service Representative is responsible for the day to day operations of the ITM up to and including the basic role of teller with some exceptions and differences. Not all teller duties are functional at the ITM. This job duty is based on video interaction, which requires being comfortable, professional and friendly on camera with account holders. Responsibilities while at the ITM include, but are not limited to: Providing teller assistance to account holders and enhances interactive banking experience via video technology. Projects good customer relations while conveying a positive banking/customer service experience utilizing video technology. Effective communication skills with the ability to multi-task while maintaining attention to detail and operating several computer programs to ensure transaction integrity. This position requires individuals with effective verbal communication skills and strong listening skills. Facilitate the ITM process for account holders by providing step-by-step guidance through the ITM process. Must validate all checks presented for cashing or deposit to protect the credit union and the account holder from loss. Assists account holders with all routine teller machine transactions such as cash and check deposits, cash and check withdrawals, transfers, loan payments and account balance inquiries. May recommend other bank products and/or services to meet the account holder's needs. Protects account holder confidentiality and privacy. Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Strong customer service, problem-solving and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles. Professional, well-developed interpersonal skills essential for projecting a positive image as representative of the Credit Union. Account Holder Focus Dependability - Job requires being reliable, responsible and dependable and fulfilling obligations. Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. Work requires basic knowledge of credit union software, Word and Excel. Computer Proficiency Intermediate mathematical skills required (calculation and concepts involving decimals, percentages, fractions, etc.). Must demonstrate an ability to understand and implement changing policies and procedures. Must be familiar with and can communicate how to use our services such as home banking, bill paying and cloud pay services Strong written and verbal communication skills with the ability to communicate effectively with all levels of staff Education & Experience: High School Graduate or Equivalent (GED). BA or BS a plus Previous call center experience is preferred 2+ years financial services experience. Certificates, Licenses and Registrations: Must successfully complete BSA/OFAC training as required Employee must be bondable (insurable) Must complete and pass annual training courses required by management Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are varying 8 hour shifts Monday through Friday between the hours of 7:30 a.m. to 6:00 p.m., and occasional Saturdays from 9:00 a.m. until 1:00 p.m. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to stand, walk and sit, use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and/or carry up to 30 pounds. Employment Requirements: All applicants must meet the certain conditions of employment to be eligible for employment at Sunbelt Federal Credit Union: U.S. Citizenship Successfully passing a drug test for illegal drugs Successfully passing a background investigation and Credit Check Benefits Offered: 401K, With employee match and profit shares. Medical, Dental & Vision Company provided Life, STD, LTD Aflac Insurance products Paid Holidays Employee Education Assistance Program 16 Days of PTO (Paid time off) that begins accruing day one. (usable after 90 days) Employee Assistance Program (EAP) DECLARATION: This job description is designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Sunbelt FCU is an Equal Opportunity Employer. Compensation: $17.00 - $18.00 per hour

Full-time Description BILLING DEPARTMENT SPECIALIST CHARACTERISTICS OF WORK Assist the Billing Department, Prior Authorization Coordinator, and agency by performing eligibility checks, prior authorization tasks, updating consumer billing records, and other duties as assigned by supervisors. EXAMPLES OF RESPONSIBILITIES - Maintain a high level of professionalism, conduct and appearance. - Utilize electronic portals to research and confirm insurance eligibility and update sliding fee scales and consumer billing records accordingly in the electronic health record. - Assist prior authorization team and program areas with confirming valid insurance and maintaining records. - Be proactive monitoring and correcting billing and eligibility data for all program areas as needed. - Become competent in Inovalon clearinghouse to manage claims as directed by supervisor. - Become competent in Carelogic EHR to manage claims, run reports and proactively improve revenue billing. - File Outpatient Treatment Requests and NOCs promptly and accurately. - Ensure claim and appeal timeframes are met. - Review electronic health records to correct failed claims, manage claims maintenance, and monitor and correct other relevant data to maximum billing/revenue while minimizing claim denials. - Educate and assist program area staff and front office staff with checking eligibility, sliding fee scale calculation, household income and size data, and authorization record keeping. - Ensure that Medicaid service limits are entered into electronic healthcare records to avoid staff providing excess service counts. - Understand and utilize payer contracts. - Follow up on all appeals, claims, letters, or other documentation with the insurer as needed. - Use available resources appropriately, including but not limited to training materials, shared drive, team meeting notes, etc. - Address all follow ups promptly according to priorities provided by leadership. - Follow all HIPAA guidelines in accordance with Employee Handbook. QUALIFICATIONS 1-2+ years related experience in healthcare claims and/or equivalent combination of education and experience 1-2+ years of experience with appeals and denials Medical billing experience General knowledge of claims forms and Explanation of Benefits forms Experience with Electronic Medical Records Knowledge of Medicare and Medicaid claims Bachelor's Degree or High School Diploma or General Education Development equivalency and at least one (1) year work experience Must have a valid Mississippi driver's license and pass a criminal background check REPORTING SUPERVISOR Prior Authorization Coordinator, Finance Director, Operations Director POSITIONS SUPERVISED None

Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements + Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements. + Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization. + Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication. + Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends + Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned **Skills** + Written and Verbal Communication + Detail Oriented + EDI Enrollment + Teamwork and Collaboration + Ethics + Data Analysis + People Management + Time Management + Problem Solving + Reporting + Process Improvements + Conflict Resolution + Revenue Cycle Management (RCM) **Qualifications** + High school diploma or equivalent required + Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up) + Associate degree in related field preferred Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington **Physical Requirements** + Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs. + Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately + Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $24.00 - $36.54 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Billing Clerk Opportunity Job Title: Billing Clerk Department: Utilities - Water Billing Reports To: Utilities Director FLSA. . .

Job Description Lead Purchasing Agent & Billing Specialist -Outpatient Pharmacy Purchasing Agent & Billing Specialist Department: South Central Outpatient Pharmacy Reports to: Pharmacist-in-Charge Job Type: Full-time Created: 7/22/2025; Updated: 1/19/2026 Job SummaryThe Lead Purchasing Agent and Billing Specialist - Pharmacy Technician plays a critical rolin the daily operations of a hospital-based outpatient pharmacy that serves the organization's employees, hospital discharge patients, long-term care (LTC) facilities, and 340B-eligible populations. This position oversees drug procurement, inventory management, and billing functions with a strong emphasis on regulatory compliance, 340B participation, cost containment, and operational accuracy. The technician also shows proficiency in all outpatient pharmacy workflows, provides technical leadership to staff, and collaborates across departments to support safe and efficient medication access. Purchasing and Inventory Management Lead procurement activities for all medications, supplies, and equipment for the outpatient and LTC pharmacy services Collaborate with vendors, wholesalers, and manufacturers to resolve supply chain disruptions Optimize inventory levels to reduce waste, minimize stockouts, and ensure efficient use of storage space and resources Collaborate with pharmacy leadership to align purchasing strategies with departmental goals and institutional initiatives Track and report key performance indicators (KPIs) related to purchasing efficiency, inventory turnover, and cost savings Oversee returns, recalls, and expired medication disposal in accordance with policy and regulations Review and reconcile purchase orders, invoices, and delivery discrepancies 340B Program Compliance & Optimization Ensure compliant 340B drug procurement Utilize split-billing software to reconcile 340B orders and correct discrepancies Assist with internal and external audits related to 340B compliance Billing and Reimbursement Prepare monthly statements for LTC residents, monthly SNF and OTC charges, and weekly Hospice charges Process nursing home vaccine orders and charges via pharmacy software system Resolve billing rejections, prior authorizations, and denials in coordination with providers and insurance companies Ensure compliance with state and federal billing regulations, including Medicaid, Medicare, and commercial insurance requirements Audit and monitor billing activities to identify discrepancies and improve reimbursement processes Collaborate with Pharmacy Leadership and Pharmacy A/R Clerk to address outstanding balances and reimbursement trends Leadership & Operational Support Supervise and mentor pharmacy technicians involved in purchasing and billing Maintain and improve SOPs for procurement, inventory, billing, and 340B workflows Participate in audits, cost-saving initiatives, and departmental performance reviews Coordinate with interdisciplinary teams to support clinical and administrative objectives QualificationsEducation and Experience High school diploma or equivalent required; Associate degree or completion of a pharmacy technician training program preferred Licensure/Certifications Licensure as a Pharmacy Technician with the Mississippi State Board of Pharmacy required Certified Pharmacy Technician (CPhT) is a plus Preferred Qualifications Minimum 3 years of pharmacy technician experience Experience in hospital-based outpatient or LTC pharmacy preferred Familiarity with pharmacy systems (e.g., Epic, QS/1) and 340B platforms (e.g., Cervey) Minimum Requirements Knowledge, Skills, and Abilities Strong organizational and analytical skills with attention to detail Knowledge of pharmacy purchasing, inventory management, and billing workflows Strong understanding of 340B regulations and third-party reimbursement processes Excellent time management and problem-solving abilities Ability to communicate effectively and work collaboratively with pharmacy and finance teams Working Conditions Frequent standing, walking, and lifting up to 30 pounds Work is performed in a busy outpatient pharmacy with inter-departmental communication and interaction with other healthcare personnel Must be able to manage changing priorities and shift roles/responsibilities based on staffing or volume needs High reliability, adaptability, and commitment to teamwork Standard hours with occasional extended hours during audits or inventory

The purpose of this job is to maintain an effective collections effort on an assigned group of mortgage loans resulting in fewer delinquent loans, minimizing losses following investor guidelines and departmental procedures. This position may be a front end or back end mortgage loan collector depending on business needs. Responsibilities * Activities and duties may vary depending upon functional area assigned, mainly responsible for simple to moderately complex mortgage loans. This position requires moderate supervision * Conducting inbound or outbound collection calls utilizing a predictive dialer, preview or other technology, and accurately documenting collection on system of record * Negotiating payment terms for delinquent accounts and accurately notating the loans following departmental procedures * Assisting with difficult collection problems such as: payment disputes, alternative payment arrangements, loss mitigation options, * Recognizing problem accounts/loans, alerting management and providing input on a suitable course of action * Skip tracing and other specialty queues as assigned Qualifications * High School and/or some college education with 3 or more years of related external collection experience, (2 years internal) working similar consumer mortgage or commercial products. Job related experience will be considered. * Upper level knowledge and understanding of collection industry standards of practice including a working knowledge of privacy and fair debt collection regulations, bankruptcy, foreclosure and other consumer credit laws affecting collection of debt * General knowledge of the lending process from point of application to note documentation * General knowledge of credit bureau information and other sources of consumer reporting * Good communication and interpersonal skills * Strong organizational and analytical skills * Good judgment * Strong negotiating and decision-making skills * Strong PC skills * Team player and supporter Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

Job Description We are looking for an enthusiastic Laboratory Collection Specialist to join our Field Operations team in Tupelo, MS. The selected candidate will be working in a mental health/addiction treatment center, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid (saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must. The schedule for this position will be Mon-Thurs 7a-5p and then first Friday of month 7a-5p. The pay range for this role will be $14-16/hr, depending on experience. We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities. Essential Functions: Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory Maintain organization in the collection of all specimens Assemble samples for shipping File requisitions, chain of custody forms, and associated paperwork Collect and scan insurance, as applicable Education and Experience: HS diploma or GED is required Experience in a medical office or treatment clinic is preferred but not required Knowledge, Skills, and Abilities: Ability to read names, test codes, follow basic instructions Must have basic computer skills Strong attention to detail Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment Working Conditions: Contact with biological specimens Requires protective devices May be required to lift up to 25lbs Must be able to stand for long periods of time Must be able to perform observed collections if required Must be able to work in fast-paced environments efficiently About Navis Clinical Laboratories: Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Navis supports its team members by providing a benefits package to eligible staff that includes: Medical / Dental / Vision Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Paid Time Off (PTO) Volunteer Time Off (VTO) Paid Holidays 401(k) with Company Match Company Paid Basic Life Insurance Short Term and Long Term Disability (STD/LTD) available Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment. Job Type: Full-time Salary: $14-16 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Mon-Thurs 7a-5p, and first Friday of month 7a-5p Reliably commute or planning to relocate to Tupelo, MS before starting work (Required) Education: High school or equivalent (Required) Shift availability: Day Shift (Preferred) Work Location: In person

Delivery/Collection Specialist Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! This is an entry-level position with a focus on advancement and training for future management positions! Oh, and we are hiring immediately! We are looking for people like you to add to the success of our company. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family. Things you can look forward to here at Rent a Center $12.50 - $15.00 an hour Monthly profit-sharing bonus potential We want fast trackers with a Path to Promotion to Management Being recognized for performance by teammates and Management on our Rewards Platform - with the ability to redeem prizes (gift cards, swag, etc.) Our coworkers also enjoy a total rewards package that pays for performance and includes: 5-day workweek with every Sunday off Paid sick, personal, vacation and holidays Employee purchase plan 401(k) Retirement Savings Plan A comprehensive benefits package that includes medical, dental, vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term, and long-term disability. As a Delivery/Collection Specialist, you would be responsible for: Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items. Safe operation and cleanliness/organization of the company vehicle Protecting product with blankets and straps Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments Collect customer payments and meet daily/weekly collection standards Building and staging inventory. Regular lifting of heavy items 25+ pounds Refurbishing merchandise Assist with store sales functions Other duties as needed in the store and assigned by store manager Qualifications Must be at least 18 years of age High school diploma or GED Friendly with great communication skills Excellent customer service skills Valid state driver's license and good driving record for a minimum of 1 year Must be able to lift and move (push/pull) heavy items and merchandise as needed Must pass a background check, drug screening, and motor vehicle records check

A Customer Service Representative role is to be the first point of contact for our customers, providing exceptional service and support to address their inquiries, resolve issues, and ensure overall satisfaction. Responsibilities: Communicate with customers via phone and email. Investigate and resolve customer issues, escalating complex cases to appropriate team members when necessary. Build and maintain strong relationships with customers to foster loyalty and retention. Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customer service experience. Work with sales department/tech department to provide information to customers. Provide product ETA's, and pricing. Work with internal departments to facilitate customer's needs. Data entry in various platforms. Qualifications: At least 1 - 3 years of work experience in customer service. High school diploma or equivalent. Excellent phone etiquette and verbal, written, and interpersonal skills. Ability to multi-task, organize, and prioritize work. Strong problem-solving abilities and attention to detail. Proficient in Excel, Word, Oracle, and Adobe.

Pascagoula Hospital | Full-Time | Monday- Friday 8:00am to 4:30pm | 2809 Denny Avenue Pascagoula, Mississippi, 39581 United States The Professional Billing Specialist performs all functions of billing department that includes Billing, Follow-up, cash posting and Denials management for a multispecialty-billing department. This individual is responsible for managing all aspects of the job. This person will be responsible for completing monthly billing reports for the department and individual physicians as assigned. Being strong at writing denial arguments utilizing their research skills along with the knowledge of billing. This position will also be responsible for handling audit-related issues as well. The Professional Billing Specialist is responsible for making decisions regarding billing accuracy and the need to re-bill, follow-up, and/or identify actions for prevention on an ongoing basis. Expectation is for all performed duties to be in accordance with Singing River Health System procedures and policies, accreditation organization, and governing guidance and publications for health care employees. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned. Position Overview: The Professional Billing Specialist performs all functions of billing department that includes Billing, Follow-up, cash posting and Denials management for a multispecialty-billing department. This individual is responsible for managing all aspects of the job. This person will be responsible for completing monthly billing reports for the department and individual physicians as assigned. Being strong at writing denial arguments utilizing their research skills along with the knowledge of billing. This position will also be responsible for handling audit-related issues as well. The Professional Billing Specialist is responsible for making decisions regarding billing accuracy and the need to re-bill, follow-up, and/or identify actions for prevention on an ongoing basis. Expectation is for all performed duties to be in accordance with Singing River Health System procedures and policies, accreditation organization, and governing guidance and publications for health care employees DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned. Education: High school graduate or equivalent required. Associate or other Degree desired License: N/A Certification: American Academy of Professional Coders (AAPC) preferred. If certified, must complete all requirements (including continuing education) to maintain certification. Experience: At least 5 years' experience in physician billing, the ability to work independently, and the ability to make management level decisions. Coding experience and working knowledge of the AHA Coding Clinic preferred. Effective interpersonal skills to interact effectively with all levels of hospital personnel. Organization and prioritization skills. Effective written and verbal communications skills. Analytical skills. Proficient computer skills. Reports to: Director of Revenue Integrity Supervises: None Physical Demands: Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends. Mental Demands: Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations. Job duties require employee to travel throughout the SRH service area - with the employee providing his/her own transportation. Must have working knowledge of the AHA Inpatient and Outpatient Coding. Special Demands: Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.

Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Profit sharing Tuition assistance Vision insurance E-Branch Account Services RepresentativeSUMMARY/OBJECTIVE: As an E-Branch Account Services Representative, you will deliver financial education and assistance to our members through digital technology. This position will perform a broad variety of account service functions with accuracy and in a timely manner, to include account opening / maintenance and refer lending transactions to our centralized lending team. These functions may include, but are not limited to account maintenance, opening new accounts and offering ancillary products. This position will be based in a central location and may occasionally assist in the account services call center as needed. FLSA Classification: Non-Exempt Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides daily support by assisting members via direct contact channels to include: inbound/outbound text, Video Banking, secure messaging and email with professionalism and urgency. Creates, maintains and enhances account holder relationships, ensuring an exceptional experience via Video Banking technology. Assist with daily verification of new online enrollments for fraud prevention purposes. Maintains in-depth knowledge of Credit Union products, services, policies and applicable regulations. Effectively interview account holders and potential account holders independently. Asks questions and listens carefully to determine the appropriate SFCU products and services to offer. Presents products and services in a positive, professional and knowledgeable manner, so inquiring individuals can make an informed decision. Opens new share and share draft accounts. Verifies personal identification to prevent fraudulent activity. Provides regulatory disclosure information on new and other specific types of accounts. Orders or prints plastics such as Debit and Credit Cards. Identifies needs, develops financial relationships, and consistently provides account holders with opportunities for appropriate loan and deposit products and services. Refers all loan inquiries to the centralized lending department while the member is present virtually. This will be via transferring the member to the centralized department via Video Banking technology. Effectively cross-sells account, consumer loan and mortgage loan products. Supports the credit unions mission, vision, strategic goals, quality initiatives and service standards. Supports SFCUs mission to become the primary financial institution of our account holders by providing services in an expeditious and courteous manner. Understands that educating our account holders and informing them of the products and services we have to offer is the highest level of service we can provide and the key to accomplishing out mission and goals. Strives to meet individual goals by effectively cross selling products and services. Resolves account holder problems independently and escalates more complex problems or situations to management. Also ensures that the escalation is entered in to the Contact Management with detailed information of the account holders issue and the best way to contact the account hold when a resolution is found. Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Fluency in English required. Excellent verbal and written communication skills with emphasis on proper grammar, etiquette and voice qualities such as tone, inflection and enunciation. Effective communication skills with the ability to multi-task while maintaining attention to detail and operating several computer programs to ensure transaction integrity. Must be familiar with the internet, mobile apps, and navigating software platforms. Knowledge of, or the ability to quickly learn banking software applications. Working knowledge of SFCUs products, services, policies and procedures. Understanding of federal laws and regulations that govern financial institutions. Basic understanding of computer applications and software Must possess strong basic math skills, accuracy and attention to detail Qualifications: High School Graduate or Equivalent (GED). At least 12 months of credit union/banking or call center experience (preferably in a customer service capacity) Strong computer skills and the ability to utilize multiple computer applications simultaneously Position Type/Expected Hours of Work This is a full-time position. Shifts may range from 8:00am 5:30pm plus occasional Saturdays 9 1. Shifts may change or rotate, with sufficient notice, according to business needs. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger, handle, feel or grasp; reach with hands and arms; and talk or hear. The employee is frequently required to kneel, crouch, or stoop. The employee is occasionally required to lift and/or move 25-50 pounds. Employment Requirements All applicants must meet the certain conditions of employment to be eligible for employment at Sunbelt Federal Credit Union: U.S. Citizenship Successfully passing a background investigation Benefits Offered: 401K, With employee match. Medical, Dental, Vision, Life, STD, LTD insurances Paid Holidays Employee Education Assistance Program (Tuition Reimbursement). 16 Days of PTO (Paid time off) that begins accruing day one. (usable after 90 days) Employee Assistance Program (EAP) DECLARATION This job description is designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Sunbelt FCU is an Equal Opportunity Employer.

This position is responsible for managing an assigned portfolio of accounts and loans by executing effective collection strategies with a goal of reducing delinquency rates and minimizing financial losses. Responsibilities * Perform collection activities on simple to moderately complex consumer or commercial accounts/loans, with moderate supervision. * Conduct inbound and outbound collection calls utilizing a predictive dialer, preview or other technology. * Negotiate payment arrangements for delinquent accounts and document all interactions accurately in accordance with departmental procedures. * Assist in resolving difficult collection problems such as payment disputes, alternative payment arrangements, and extensions. * Identify problematic accounts/loans, escalate concerns to management and contribute to determining appropriate actions. * Conduct skip tracing and work other specialty queues when assigned. * Perform additional duties as assigned. Qualifications * High School Diploma * Knowledge and understanding of collection industry standards of practice including a working knowledge of privacy and fair debt collection regulations, bankruptcy, repossession, including replevins, foreclosure and other consumer credit laws affecting collection of debt * General knowledge of the lending process from point of application to note documentation * Familiarity with credit bureau information and other sources of consumer reporting * Strong communication and interpersonal skills * Effective organizational and analytical skills * Sound judgment and decision-making skills * Strong negotiating and collaboration skills * Strong PC skills Preferred: * Two years of collection experience working with similar consumer, mortgage or commercial products preferred * Two-year college degree preferred Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

A Customer Service Representative role is to be the first point of contact for our customers, providing exceptional service and support to address their inquiries, resolve issues, and ensure overall satisfaction. Responsibilities: Communicate with customers via phone and email. Investigate and resolve customer issues, escalating complex cases to appropriate team members when necessary. Build and maintain strong relationships with customers to foster loyalty and retention. Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customer service experience. Work with sales department/tech department to provide information to customers. Provide product ETA's, and pricing. Work with internal departments to facilitate customer's needs. Data entry in various platforms. Qualifications: At least 1 - 3 years of work experience in customer service. High school diploma or equivalent. Excellent phone etiquette and verbal, written, and interpersonal skills. Ability to multi-task, organize, and prioritize work. Strong problem-solving abilities and attention to detail. Proficient in Excel, Word, Oracle, and Adobe.

Singing River Health System Administrative Building - Gautier | Full-Time | First Shift | 2101 Highway 90 Gautier, Mississippi, 39553 United States The Insurance Billing Specialist submits hospital claims to multiple third party payers including, but not limited to: Managed Care plans; Medicare and Medicaid; hospice and other specialty claims. He/She coordinates accumulation and verification of all necessary documentation required for billing and resolves claim level edits and errors as appropriate for accurate, compliant billing. The Insurance Billing Specialist performs follow up duties associated with re-billing, claim level denials, adjustments and collections of all overdue accounts in accordance with best business practices. He/She identifies problems and solutions or enhancements to resolve billing issues, including, billing frequency, required forms, and general billing requirements. The Insurance Billing Specialist communicates issues and offers suggestions to service line departments and management to improve processes within the Revenue Cycle. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned. Education High school graduate or equivalent required. Courses in business, accounting, or related fields preferred. License N/A Certification N/A Experience A minimum of two (2) years' experience in patient accounting, insurance or a business office required. Experience with diagnosis codes, procedure and CPT codes, NCCI edits, modifiers, and standard payer reported code sets preferred. Physical Demands Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends. Mental Demands Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations. Special Demands Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.

Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Free uniforms Health insurance Paid time off Profit sharing Tuition assistance Vision insurance Teller/Account Services Representative SUMMARY/OBJECTIVE: Under the direction and supervision of the Account/Card Services Supervisor, this role is responsible for providing support to account holders, branches, Sunbelt Account Experts and My Teller Plus. The key areas of responsibility of this role include providing operational guidance and support, handling incoming account holder requests and escalations. The Account Services Representative will ensure that all interactions with members and staff are handled with high-quality performance standards; ensuring optimal customer service, integrity and profitability. The Representative maintains a strong and positive working environment and takes initiative. Should be able to explain products and services and their values, benefits, features, rates and fees to account holders, while ensuring the highest quality of service. All Account Service Representatives should also be able to learn as needed and operate an ITM (Interactive Teller Machine). Must stay current with credit union membership requirements, deposit products, services, loan products, and marketing campaigns. Must maintain consistent, in-depth knowledge of Credit Union products and services, policies and procedures, operations, systems and general banking regulations. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answers an average of 80% of the share of calls inbound calls daily with emphasis on exceptional customer service and accuracy of data input. Maintain the company set guideline to average call length of 2.5 minutes. Listen effectively to account holder requests and offer solutions to meet the account holders needs. Process various types of account holder requests and serve membership by providing excellent service and information in a pleasant, professional, and efficient manner via telephone, email or other correspondence. Explain monthly statements, research account history, resolve account holder problems and process account corrections. Aid regarding plastic cards including placing orders for new cards, researching card transactions, blocking cards and troubleshooting malfunctioning cards. Accepts account holder requests for wire transfers within policy. Assists account holders with Home/Cloud Banking issues. Provide account holders with forms by mail or e-Documents necessary to transact business at the Credit Union. Opens new memberships via the online membership portal. Cross-sell all services offered by the Credit Union. Research and respond to account holder inquiries and requests via phone, email and live Internet Chat. Serve as a subject matter expert to branch employees. Assist branch employees with research and problem resolution. Open accounts via mail or internet requests. Process ATM and mobile deposit checks Takes loan and credit card payments over the phone via SWBC. Effectively access reports and resolve issues Understand and is accountable for executing all job functions in a way that is consistent with all requirements of BSA, OFAC and the USA Patriot Act/Customer Identification Act (CIP). Note: Failure to comply with requirements may be subject to strong disciplinary action, up to and including termination by the credit union, as well as, civil and criminal penalties. Keep work areas clean and organized. Other duties/projects as assigned. ITM (Interactive Teller Machine) When operating the ITM, the Account Service Representative is responsible for the day to day operations of the ITM up to and including the basic role of teller with some exceptions and differences. Not all teller duties are functional at the ITM. This job duty is based on video interaction, which requires being comfortable, professional and friendly on camera with account holders. Responsibilities while at the ITM include, but are not limited to: Providing teller assistance to account holders and enhances interactive banking experience via video technology. Projects good customer relations while conveying a positive banking/customer service experience utilizing video technology. Effective communication skills with the ability to multi-task while maintaining attention to detail and operating several computer programs to ensure transaction integrity. This position requires individuals with effective verbal communication skills and strong listening skills. Facilitate the ITM process for account holders by providing step-by-step guidance through the ITM process. Must validate all checks presented for cashing or deposit to protect the credit union and the account holder from loss. Assists account holders with all routine teller machine transactions such as cash and check deposits, cash and check withdrawals, transfers, loan payments and account balance inquiries. May recommend other bank products and/or services to meet the account holders needs. Protects account holder confidentiality and privacy. Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Strong customer service, problem-solving and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles. Professional, well-developed interpersonal skills essential for projecting a positive image as representative of the Credit Union. Account Holder Focus Dependability Job requires being reliable, responsible and dependable and fulfilling obligations. Attention to Detail Job requires being careful about detail and thorough in completing work tasks. Work requires basic knowledge of credit union software, Word and Excel. Computer Proficiency Intermediate mathematical skills required (calculation and concepts involving decimals, percentages, fractions, etc.). Must demonstrate an ability to understand and implement changing policies and procedures. Must be familiar with and can communicate how to use our services such as home banking, bill paying and cloud pay services Strong written and verbal communication skills with the ability to communicate effectively with all levels of staff Education & Experience: High School Graduate or Equivalent (GED). BA or BS a plus Previous call center experience is preferred 2+ years financial services experience. Certificates, Licenses and Registrations: Must successfully complete BSA/OFAC training as required Employee must be bondable (insurable) Must complete and pass annual training courses required by management Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are varying 8 hour shifts Monday through Friday between the hours of 7:30 a.m. to 6:00 p.m., and occasional Saturdays from 9:00 a.m. until 1:00 p.m. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to stand, walk and sit, use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and/or carry up to 30 pounds. Employment Requirements: All applicants must meet the certain conditions of employment to be eligible for employment at Sunbelt Federal Credit Union: U.S. Citizenship Successfully passing a drug test for illegal drugs Successfully passing a background investigation and Credit Check Benefits Offered: 401K, With employee match and profit shares. Medical, Dental & Vision Company provided Life, STD, LTD Aflac Insurance products Paid Holidays Employee Education Assistance Program 16 Days of PTO (Paid time off) that begins accruing day one. (usable after 90 days) Employee Assistance Program (EAP) DECLARATION: This job description is designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Sunbelt FCU is an Equal Opportunity Employer.